SCOPE AND RESPONSIBILITIES

• Responsible for full spectrum of order processing from Order to Cash (OTC)
• Work closely with the Order Centre in the US, Europe, China and other locations to ensure orders are processed promptly and accurately
• Interface with customers and freight forwarders for shipment booking promptly and accurately
• Handle and resolve customer complaints & follow up to ensure resolution in a timely manner
• Monitor orders closely, ensure on time delivery and provide full set of required documents to customers promptly
• Review shipping documents and ensure documents are in full compliance
• Follow up with customers and distributors on overdue invoices
• Assist and support in the migration of current order processing system to Order/ERP systems
• Provide administrative support and other duties as assigned
• Follow company procedures and policies

REQUIREMENTS

• Min Diploma in business administration or logistics management
• Minimum 5 years’ experience in order management
• Great customer facing and team player
• Good knowledge of incoterm, payment term, import/export document requirements, etc.
• Proficient in Microsoft Excel
• Knowledge of Letter of Credit and Documentary Collections preferred

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Clinical Scientist MR (Market) is to promote Philips branding and innovations, develop, manage and steer partnership with the luminaries in the market. He/She also drives solid research collaborations, delivers research, education and support in integrated solutions, supports local commercial activities, and aligns with Business Clinical Science team on co-creation and innovations.

Philips MR Clinical Scientists are collaborating on a global scale with medical doctors and scientists of large, luminary hospitals in research projects with (clinical) applications based on the principles of Magnetic Resonance

• Be the knowledge expert on an assigned clinical / technical area of the product / solution / service
• Collaborate with strategic accounts (i.e. the entire cycle of clinical studies)
• Set up and manage research collaborations to evaluate new clinical applications and discuss innovations and generate local co-creations
• Actively strengthen a network of contacts in scientific community
• Provide advices and assistance to Sales, Marketing, R&D team on new technical and clinical developments, assists in writing technical documents
• Collaborate with medical doctors and physicists of Clinical Science sites in evaluating new clinical applications
• Keep up to date with innovations in the medical applications and technology in area of clinical expertise, via scientific literature, symposia and international conferences
• Participate in customer presentations during site visits or marketing /academic events
• Deliver research and education
• Prioritize KOL engagement based on Business and local market strategies
• Collate unmet clinical needs of the local Market and relay those to the responsible Business

To succeed in this role, you’ll need a customer-first attitude and the following

• PhD degree in physics, chemistry, biomedical engineering or other relevant technical background (candidates with MSc degree in above mentioned areas, complemented with at least 5 years of relevant experience in MR might qualify based on individual skills and personality)
• Doctoral thesis or series of scientific publications on MR related topic
• Experience in a clinical environment (e.g. radiology or cardiology department)
• Affinity with medical applications, general interest in healthcare issues
• Foreign professional experience (e.g. post doctoral fellowship) à This is not a critical factor.
• Proven writing and teaching skills
• Social skills(interaction with customers, other departments, sales organization)
• Highly communicative to members of multidisciplinary teams
• Strong analytical and experimental skills, independent problem solver

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

Contract QC Specialist

· Office Hours 5 Days (8am – 4.30pm) (start early end early)

North area

up to 5500

Able to lead project for Method validation/verification/transfer to introduce new/remediated QC methods for testing existing and new products independently

• Subject matter expert in method validation, verification and transfer; covering wide arrays of methods and complex techniques

• Author of Method validation/verification/transfer Protocols, Reports, Reports, ensuring GMP compliance in ICH Q2(R1), USP <1225>, USP <1226>, EU GMP Chapter 6, and WHO Annex

• Ensure timely release of methods to support commercial production, manufacturing investigations and product investigations

• Ensure RFT in the method introduction process

• Maintain validated status of assays by establishing a control and monitoring strategy to ensure that the method is in the state of control, and the data generated from the method is reliable

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Our client, a leading Automotive manufacturer (Principal) seeking for SALES PLANNING & PERFORMANCE SPECIALIST to join them.

Requirements:

• Min Degree Holder.
• You should have more than 4 years of working experience preferably in the Automotive industry for a manufacturer/principal handling Sales Planning and performance.
• Good understanding on the full Sales Planning and Reporting process, Revenue Management, Sales Campaigns & Support Management at regional level.

Others:

• 5 day work week
• Location: Central Singapore

Interested applicants to drop me your updated resume to [email protected]

Search Engine Specialist (SEO)

(Hybrid - WFH)

• Basic Salary range: (Junior: S$3,600 - 4,200 | Senior: S$4,200 - 4,500)
• 5 days, 10am - 6pm (3 days in office, 2 days Work From Home)
• Location: Eunos

Job scopes:

• Research and content planning.
• On-page optimization.
• Content creation and review.
• YouTube optimization.
• Link-building.
• Performance monitoring.
• Technical SEO.
• Algorithm updates.

Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Page 1 keyword ranking expertise
• Semrush, HubSpot, WordPress, Google Analytics
• Stock market knowledge (a plus)

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Help us get ahead of disease together with our MSAT Product Stewardship Business Area

Education required: University Degree in Engineering and/or Science related discipline, Advanced Science Degree in Data Analytics or similar field preferred
Other requirements: Scientist or Engineer with working experience preferred
Language requirement: Written and spoken fluency in English
Application deadline: We will close this vacancy when we have enough applications, so please apply as soon as you can so your application can be considered.

Looking to gain valuable real world work experience and help positively impact the health of billions of people? Apply for a GSK Traineeship today!

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

What will you do?

Key responsibilities

• Continued Process Verification
• Participate to the CPV cycle of the designated product.
• Assist the Product Steward to manage CPV meetings
• Apply KPls to enable meaningful CPP/CQA trending and reporting of key process data as well as to quickly identify changing quality trends and issues.
• Review and analysis process trending, identify changing quality trends and issues.
• With the support of Product Steward, suggest corrective actions to solve issue and improve the robustness and consistency of the manufacturing process.
• Responsible of the initiation and maintenance of TRA, PCS, DTP, CQA and QTTP of the designated product.
• Compile, interpret, and organize process and product data for periodic reviews, as well as audits / regulatory support.
• Closely interact with the MSAT Manufacturing Support Engineers and VS to monitor process performance through real-time performance data.
• Collect, record, and product report metrics.
• Establish visual tracking and other tools to enhance Audit readiness and trend analysis.
• Read and interpret statistical diagrams, drawings, and other schematics. Monitor processes for performance and problem indicators.
• Update the lifecycle of the process History file of the product.
• Aide users in both the Discoverant and PKM systems. Provide training as needed for both systems.
• Assess impact of changes on current validated process status and identify need for revalidation/revaluation activities
• Remain relevant in new business intelligent tools and become a SME in the field.
• Provide product expertise for the commercial production (i.e. expertise in the management of critical deviation).
• Work closely with MSAT Manufacturing Support and MSAT Process Science & Manufacturing Technology teams to identify and confirm critical process parameters needed for equipment and process validation.
• Audit preparation and manaqement - participate in L2 audit, corporate and regulatory inspections and front the inspector's questions as Subject Matter Expert.
• Project Manaqement - contribute to projects related to product life cycle changes or optimisation.
• Participate in product investigation task forces or working groups.

What will you learn?

MSAT Product Stewardship team provides technical assistance to commercial manufacturing team, including change assessment, process monitoring, troubleshooting and continuous improvement.

Product Specialist plays a pivotal role in channelling our scientific capabilities to make a positive impact on changing patients' lives. One meaningful and holistic approach to today's current challenges within the pharmaceutical industry is to focus on Product Lifecycle Management (PLM), which is a business transformation approach to manage products and related information across the enterprise. In recent years PLM has provided many pharmaceutical organizations with the ability to increase their ability to get products to market quicker, ensure greater regulatory compliance and efficiencies while reducing development costs.

The primary focus of the MSAT Product Specialist role is to contribute to the lifecycle of products and processes manufactured at GSK Tuas from inception, through engineering design and manufacture, to service and disposal of manufactured products.

The role of site MSAT Product Specialist is the care keeping and continuous improvement of the body of technical knowledge that the site has. It includes how we manufacture our products and transmitting that product & process knowledge into manufacturing instructions.

What are we looking for?

Technical

• 3 - 5 years' experience
• Understanding of databases and SQL
• Strong MS Office background (Excel, Word, Project, PowerPoint, Visio, etc.)
• Have strong trouble shooting capabilities. Be able to use engineering thinking and principles to tackle complex technical/process issues with the support of the Product Steward/Expert.
• Have very good written and verbal communication skills.
• Quantitative & qualitative analytical skills.
• Strong project management, planning, organizational and communication skills desired

Business

• Strong understanding of Life Cycle Management disciplines, cross functional skills and processes.
• Experience with process monitoring and statistical analysis of data using statistical software (such as RedStar, Spotfire, JMP, MiniTab, Discoverant, etc.)
• Proven project management experience : projects with medium level of complexity.
• Proven experience with medium size, multiworkstream project management.
• Feel comfortable working in various cross functional teams.

Competencies:

• Project management skills
• Technical knowledge
• Problem solving and analytical skills.
• Knowledge of GSK Vaccine processes and procedures
• Knowledge of vaccine environment; regulatory, NRA release, specificities of each vaccine family
• Knowledge of GMP environment,
• Sound knowledge of biopharmaceutical production processes.
• Sound knowledge of cGMP regulations and guidelines.

What do we offer you?

• Understand and experience the GSK Culture
• Work with a diversified team of professionals
• Implement technical knowledge and skills that you have acquired at school
• Apply and develop soft skills such as interpersonal, communications and negotiation skills
• Transport to and from site to MRT stations in centralised locations all across Singapore (only for manufacturing sites)

Working Location: Tampines office

✔Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)

✔Working Days : Mon to Fri

✔Working Hours : 8am to 5pm

Responsibilities:

• Manage planning methods and warehouse storage plan

• Supervise order fulfilment activities in compliance to rating principles as well as operator variations

• Execute operational plans in accordance to warehousing standards, policies and procedures

• Manage contingency plans for order processing operations

• Maintain quality standards (e.g. 5S+1, customer requirements and etc.)

• Execute resource plans within business activities (e.g. Equipment, manpower and etc.)

• Organise and coordinate continuous improvement activities and performance improvement strategies

• Monitor operational productivity and/or gaps to propose improvement

• Develop solution implementation by operationalising plans and measure performance

• Supervise order fulfilment activities and meet customers’ requirement

• Handling and manage customer complaint

• Develop measures to improve vendor management capability in the operation

• Manage teams at work (e.g. Overtime, resource planning, performance management, misconducts, on/off-boarding and etc.)

• Ensure billing to customer on time

• Manage WSH activities to ensure team’s compliance to requirements

• Operate systems, technology and electronic tools deployed (e.g. SAP, WMS & etc.)

• Ensure warehouse operations activities in optimization of Packaging materials, optimise waste management- reduce, reuse, and recycle materials

• Optimize energy consumption within the warehouse.

• Optimize transportation routes

• Implement water-efficient practises in cleaning and maintenance

Preferred background from 3PL and WMS knowledge.

This role is responsible for supervising order fulfilment. He/she is also responsible monitoring performance and ensures timely processing of customers’ orders. Being practical, he/she works closely with the operation teams, customer service teams and vendors / contractors to deliver results.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Salary: Up to 4.2K

Location Tuas - Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun

5 days office hour

Job Responsibilities
• Review and approve GMP documentation and ensure their compliance to quality standards.
• Ensure adherence to quality procedures, regulatory requirements and eGMPs.
• Improve quality assurance systems, as necessary.
• Maintain current quality tracking systems and the quality metrics to proactively identify trends and atypical observations.
• Conduct internal audits to ensure the internal controls are effective. Conduct external audits to ensure adequate oversight to suppliers and collaborate with supplier to reduce starting material quality issues.
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner
• Qualify and manage suppliers according to quality standards and maintain accurate records of supplier status.
• Review and analyze the quality related issues from suppliers and recommend improvement action to mitigate compliance risk

Requirements

- Min Bachelor Degree in Science/Chemical Engineering/equivalent
- Min 2-3 years of experienc in pharmaceutical industry/relevant industries

- Has prior batch record experience
- Able to start within short notice

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)