Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone and or email.
• Follow-up on outstanding cases and perform call-back to customers when necessary
• Any other ad-hoc tasks assigned

Requirements:

• Candidate must possess minimum 'O' Levels or an equivalent qualification
• Highly adaptable to a fast-paced and dynamic environment
• Experience in customer service or call centre is advantageous
• Able to converse in two or more languages

Working Hours: (maximum of 44 hours a week)

• 8.30am – 5.30pm, Monday to Friday
• May be required to work on a Saturday on occasions

Work Location:

• 203 Henderson Road, Henderson Industrial Park #10-13 Wing B Singapore 159546

Other Information:

• Starting basic salary range of $1,600 to $1,800
• Training will be provided
• 12 weeks probation period apply
• Other incentives and allowances may apply upon confirmation

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Responsibilities

• Lead the bellman and doorman to ensure efficient operations.
• Ensure bell carts and luggage racks are in good condition, clean, and properly maintained.
• Welcome guests upon arrival, assist with luggage, escort them to their rooms, and ensure their needs are met throughout their stay.
• Arrange transportation services for guests, including taxis, shuttles, or private car bookings, ensuring punctuality and convenience.
• Assist with any requests, including transportation, dining reservations, and recommendations for local attractions and entertainment.
• Oversee the storage and retrieval of guest luggage, ensuring accurate tracking and handling of baggage to prevent loss or damage.

Requirements:

• Minimum NITEC in hospitality or relevant
• At least 1 year of experience as bellman
• Good teamplayer
• Good interpersonal skill
• Good communciation skill

Other information:

• Working location: Orchard
• Working hours: 5 days work week, rotating shift

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.

You will be working with various departments to ensure successful delivery for your customers' jobs. You will be able to advise on the diffent types of services available and recommend the one that best fits the needs of the customers.

You must be PC literate and comfortable working in a call-centre environment, and attends to every call promptly and politely, and takes orders and messages in an accurate manner.

~ Customer-oriented mindset
~ Key in orders and help track delivery jobs
~ Handle basic administrative duties
~ Handle guest/customers' concerns and feedback
~ Respond to challenges in service
~ Solve problems and make decisions at operations level
~ Use basic functions and applications of a computer
~ Utilise ERP systems in order management
~ Work in a diverse service environment
~ Work in a team

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273
EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Key Responsibilities:

• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Develop and maintain strong relationships with clients to understand their needs and objectives.
• Present and demonstrate our services effectively to potential customers.
• Negotiate contracts and close deals while ensuring customer satisfaction.
• Maintain accurate records of sales activities in our system.
• Collaborate with the marketing team to create effective promotional strategies.
• Stay up-to-date on industry trends and competitor activities.

Qualifications:

• A minimum of 2 years of experience in sales or a related field.
• Proven track record of achieving sales targets and driving growth.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• A self-motivated individual who thrives in a fast-paced environment.

If you're ready to embark on an exciting journey with us as our Sales Agent, we encourage you to apply today! Join a team that values your contributions and rewards your efforts. Together, we can achieve great things!

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHAT YOU WILL BE DOING

1. Assist our account teams in ongoing PR, social media and digital projects.
2. Research for media materials, social media outreach or new business proposals.
3. Monitor, collate and analyse media coverage.
4. Manage monthly reports to derive insights.
5. Other administrative duties.

QUALIFICATIONS AND BACKGROUND REQUIRED

A diploma in any subject is acceptable, although English, journalism, media studies or mass communications are preferred. In-house or Agency experience in corporate communications or public relations will be advantageous.

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

• Strong communication and interpersonal skills.
• Multitasking is a norm and able to work well under stress.
• Able to work independently and in a team.
• Meticulous and a real eye for detail.
• Knack for learning fast and hunger for knowledge.
• Responsible and diligent.
• Excellent time management and organisational skills to ensure deadlines are met.

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to [email protected]

Havas Play, our Social, PR, Content and Experiential Events division of Havas Singapore, is looking for a Senior Account Executive with at least 1-2 years of background in integrated content and/or communications background (e.g. social media, public relations), preferably in an agency setting.

You will be working with a team of hybrid consultants in the planning and executing of integrated social media and PR/communications strategies for a range of client accounts.

Main responsibilities:

• Participate in developing and executing integrated social media and PR/communications strategies for a range of client accounts across sectors and scope (i.e. earned, owned, and paid media)

Responsible for tasks such as:

• campaign ideation
• content development (social media content planning, press releases, thought-leadership articles)
• media pitching
• crisis communications
• community management
• media monitoring
• social listening
• performance marketing
• social media performance analysis, and more
• Be at the forefront of relationships with key clients to establish mutual partnerships, and act as their brand guardian; understand their needs and business challenges to propose strategies that will help achieve their business goals
• Work with internal and external stakeholders to ensure smooth delivery of account operations

Requirements for this role:

• Tertiary qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 1-2 years of experience with social media management and/or PR/communications; prior agency experience will be a plus
• Understand content application across all major social media networks (Facebook, Instagram, TikTok, LinkedIn, etc.) and/or the local (earned) media scene

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, and presentation)
• Strong interpersonal communication skills
• Active learner and forward-thinker who excels at identifying evolving social media, content, and communication trends

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

Havas Play, our Social, PR, Content and Experiential Events division of Havas Singapore is looking for an Assistant Account Manager with at least 3-4 years of experience in integrated content and/or communications background (e.g. social media, public relations), preferably in an agency setting.

Reporting to one of our Account Directors, you will be leading a team of hybrid consultants responsible for planning and executing integrated social media and communications strategies for a range of client accounts.

Main responsibilities:

• Lead a team in developing and executing integrated social media and PR/communications strategies for a range of client accounts across sectors and scope (i.e. earned, owned, and paid media)

Responsible for tasks such as:

• campaign ideation
• content development (social media content planning, press releases, thought-leadership articles)
• media pitching
• crisis communications
• community management
• media monitoring
• social listening
• performance marketing
• social media performance analysis, and more
• Be at the forefront of relationships with key clients to establish mutual partnerships, and act as their brand guardian; understand their needs and business challenges to propose strategies that will help achieve their business goals
• Work with internal and external stakeholders to ensure smooth delivery of account operations
• Support the Account Director in the management of client budgets, and financial invoicing relating to your accounts
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Tertiary qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 3 years of experience with social media management and/or PR/communications; prior agency experience will be a plus
• Understand content application across all major social media networks (Facebook, Instagram, TikTok, LinkedIn, etc.) and/or the local (earned) media scene

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, presentation, interpersonal)
• Active learner and forward-thinker who excels at identifying evolving social media, content, and communication trends

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted*

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Working Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent