POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Employment Agency Recruitment Consultant

Responsibilities :

• Posting job ads on different portals to attract applicants for current openings.

• Gain new clients and secure positions.

• Identified and shortlisted candidates based on their applications for respective clients.

• Make interview arrangements and ensure candidates are prepared

• Ensure sales closures to achieve personal commissions.

• Other ad-hoc duties apply.

Requirements:

• Remuneration depends on experience.

• Minimum Diploma qualification and above.

• Good communication and interpersonal Skills.

• Able to work independently and remotely required

• No experience are welcome to apply too.

We regret that

• Only shortlisted candidates will be notified

• We do not have quota for foreigners at the moment

PR Jobscope

-  Daily Media Monitoring

-  Reporting

• Weekly PR update
• Monthly PR report

- Media Pitching (Brand and Product Stories)

• Draft review pitch for supervisor to approve
• Review media list
• Deliver all product assets to media
• Collate interest from media and seek approval for loans and sponsorships
• Track and follow-up on owed coverage

-  Writing

• Assist in writing first drafts for press material
• Press Release

-  Support for ad-hoc activities

• Logistical support for product launches
• Ad-hoc support for MY/AU PR efforts (regional)
• First draft written content when needed

Partnership Jobscope

Maintain BAU partnerships

• Monthly Billing
• Voucher top-up
• Product stock updates
• Ensure PRISM+ is paid for its invoices
• Ensure deliverables such as Marketing collaterals are delivered on both ends

Reporting

• Weekly Partnership updates and summary
• Monthly partnership performance report

Logistics

• Manage all deliveries of products to partners
• Ensure sponsored and loan products are delivered on time and with proper instructions
• Troubleshoot delivery issues
• Ensure all loan products are returned in a timely manner

All other ad-hoc requests from partners including the facilitation and exchange of assets for marketing purposes.

• Bachelor's degree or Diploma, preferably in Mass Communications, Media Studies, Journalism, Business, Marketing or any communications-related field
• Able to commit to a full-time internship for at least 3 months
• Strong command of English language (spoken and written)
• Skilled in the use of Microsoft Office (Word, Powerpoint, Excel) and Canva
• Highly motivated with interest in the art of reputation management and crafting narratives to persuade public opinion
• Detail-oriented individual keen to work in one of Singapore’s fastest growing consumer electronic brands
• Strong interpersonal communication skills and a collaborative team player in a cross-cultural and cross-functional environment
• Comfortable to interact and converse on the phone and in-person
• Deadline driven

• Previous internship experience in a comms-related role
• Passion or curiosity in the art of reputation management and crafting narratives to persuade public opinion
• Understanding of today’s media landscape
• Skills in Photoshop a bonus

What We Offer:

• Valuable hands-on experience in a startup environment.
• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

ABOUT CINCH:

Cinch is an exciting fintech and e-commerce business based out of Singapore. Our mission is to create a more flexible, inclusive, and environmentally friendly purchasing model for consumer electronics across Asia Pacific. We have developed a subscription-based business model for businesses and consumers to flexibly and conveniently access their favourite tech products, disrupting a c. US$700bn industry! Our customers now have the ability to pay monthly, keep it as long as they want, and the ultimate flexibility to return, purchase or upgrade to the latest model.

We have recently raised a Seed round from highly reputable investors from around the globe. With these funds we're building a diverse team who are passionate about generating social impact, are motivated by the opportunity to deliver new experiences, change consumer behaviours and establish new industry norms, and who thrive in the uncertainty and speed of a start-up environment.

ABOUT THE ROLE:

We are an early stage startup dedicated to transforming the consumer tech rental industry. Our mission is to provide a convenient and affordable rental solution for a wide range of consumer tech products, enabling individuals and businesses to access the latest technology without the need for ownership. As a collections agent you will play a crucial role in managing and recovering overdue payments from customers, utilising a tactful yet assertive approach to ensure timely repayments. This role involves making outbound calls to customers with past-due accounts, updating payment trackers, and coordinating with external debt collection agencies to maximise recovery efforts.

Key Responsibilities:

- Customer Communication: Make outbound calls to customers with overdue payments, employing a respectful and understanding tone while emphasising the importance of timely repayment.

- Payment Tracking: Diligently update the internal tracker with payment statuses, ensuring all data is accurate and up-to-date for efficient monitoring and reporting.

- Agency Coordination: Serve as the primary liaison between the company and external debt collection agencies, ensuring smooth communication and follow-ups on collection activities.

- Debt Recovery Strategies: Assist in developing and implementing effective debt recovery strategies that align with company policies and regulatory guidelines.

- Customer Service: Handle customer inquiries and disputes related to payments and debts with exceptional service, aiming to resolve issues amicably while safeguarding the company's interests.

Skills and Qualifications:

- Fluency in Mandarin: Must be fluent in Mandarin, preferably with proficiency in the Singapore dialect, to effectively communicate with a diverse customer base.

- Strong Customer Service Skills: Exceptional customer service skills, with the ability to handle sensitive situations diplomatically and maintain positive customer relationships.

- MS Office Proficiency: Strong skills in Microsoft Office applications, including Excel, Word, and Outlook, for efficient data management and reporting.

- Excellent Communication: Outstanding verbal and written communication skills, with the ability to convey messages clearly and persuasively.

- Problem-Solving Abilities: Excellent problem-solving skills and the ability to think critically in high-pressure situations.

- Attention to Detail: High level of accuracy and attention to detail, especially in tracking payments and documenting customer interactions.

Experience:

Previous experience in a collections role or a customer service-oriented position is a hard requirement. Cinch specific training will be provided for the right candidate demonstrating strong potential and the required language skills.

This role requires a high level of discretion and confidentiality in handling sensitive financial information. The candidate must be comfortable working in a fast-paced environment and meeting tight deadlines.

We believe in having FUN at work and take pride in our role by delivering wholehearted and seamless services to our guests.

If you are armed with excellent interpersonal and communication skills, write to us as you take on the following roles in our Communications Centre:

• Handling all inbound/ outbound calls.
• Provides accurate information on all general enquiries pertaining to the hotel.
• Facilitate and ensure smooth delivery of guests' requests.
• Follow up on telephone faults.

Requirements:

• Prior experience is not required.
• Service Oriented
• Part time/ Full time applications are welcomed, flexible work arrangements available.
• Individual should be willing to work rotating shifts, including weekends and public holidays in a 5-day work week

Come join us to express your Andaz as Reservations Agent if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Host, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the team in the achievement of a smooth and efficient running of the Reservation Department.

Your Profile

• Possesses minimum G.C.E. "O" levels.
• No prior experience is needed.
• 1-2 years of experience in hotel or call centre operations will be an added advantage.
• Good communication, telephone, interpersonal and customer relations/service skills.
• Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.
• A can-do attitude.
• Able to work shifts, weekends and public holidays.
• Due to our clientele base, ability to converse in Mandarin will be advantageous.

Key Responsibilities

• As the first point of contact for guests, maintains a positive attitude and a smile in your voice.
• Processes all reservation requests, changes, and cancellations received by phone or email.
• Identifies guest reservation needs and make appropriate recommendations.
• Explains guarantee, special rate, and cancellation policies to callers.
• Answers questions about property facilities/services and room accommodations.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Who are we?

Kramer is a leading player and pioneer in the audio-visual industry. Our product and solutions power creativity, collaboration, and engagement.

At Kramer, we make award-winning, innovative, and reliable audio-visual hardware, software, and cloud-based solutions. We believe that technology can amplify the human experience and help people reach their potential.

Enterprise companies, schools, universities, governments, and military end-users trust and rely upon our technologies in more than 100 countries across six continents worldwide.

From AVSM to advanced cloud-based communication, collaboration and control solutions, Kramer creates audio visual experiences that are more engaging, more inclusive and more connected than ever before.

Your Role

We are seeking a highly motivated Inside Sales Representative to join our team. The ideal candidate will be responsible for inbound and outbound interactions with potential customers and partners in order to generate sales and increase revenue for the company. The Inside Sales Representative will work from our office, generating qualified leads, following up on sales opportunities, and closing deals. This is a high-energy position that requires a competitive, results-driven individual who is committed to delivering outstanding customer service.

• Achieve weekly and monthly sales targets and quotas
• Make outbound calls to potential customers, adhering to scripts and company guidelines
• Generate leads and identify opportunities for sales and partners
• Answer enquiries from customers and ENGAGE Platinum, Gold partners and Accredited Distributors
• Provide product and service information and upsell them to customers
• Schedule appointments and demos for end customers to meet with sales representatives and partners
• Maintain and update customer information in the company database
• Complete any necessary administrative tasks related to customer accounts
• Always maintain a positive attitude and be a team player

Who You Are

If you are a highly motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

• A high school diploma or equivalent is required; a college degree is preferred
• Proven track record in sales, with telesales experience preferred
• Excellent interpersonal and communication skills, both verbal and written
• Strong customer service skills and the ability to interact with customers in a courteous and professional manner
• Ability to persuade and influence others in order to achieve sales goals
• Excellent time management skills and the ability to multitask, particularly with inbound and outbound calls
• Proficient in Microsoft Office Suite and customer relationship management (Salesforce) software
• Willingness to work a flexible schedule.

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Brief description of the Restaurant

Michelin Star Italian Restaurant

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

Job Descriptions

Position Overview:

The Office-Based Reservation Agent / Guest Relations Executive at Garibaldi Italian Restaurant & Bar is a pivotal role that involves managing reservations, handling event inquiries, maintaining relationships with third-party reservation partners, overseeing catering requests, responding to emails, and supporting various marketing and financial partnerships alongside the Marketing Manager and General Manager. This role is crucial to ensuring that our guests have a seamless and memorable experience when dining at our restaurant.

Key Responsibilities

1)Reservations Management:

• Handle reservation inquiries via phone, email, and online channels.
• Ensure accurate and up-to-date reservation records.
• Work closely with the restaurant team to optimize seating and table allocation.

2)Event Inquiries:

• Respond to inquiries related to private events, parties, and special occasions.
• Coordinate event bookings, including menu selection, seating arrangements, in house site views and special requests.

3)Catering Services:

• Manage catering inquiries and orders for off-site events.
• Ensure the timely and accurate delivery of catering services, meeting the client's expectations and ensuring proper internal communication with operations.

4)Third-Party Reservation Partners:

• Foster and maintain strong relationships with third-party reservation platforms such as Chope, Quandoo and Dining City.
• Collaborate with partners to maximize restaurant reservations and visibility.

5）Email Correspondence:

• Respond promptly and professionally to email inquiries from guests and potential customers.
• Provide detailed information about the restaurant's offerings, menus, and special promotions.

6) Marketing and Financial Partners:

• Collaborate with marketing partners to promote the restaurant's offerings and events via the support of privileged partnerships.
• Assist with financial partnership activities, including payment processing and invoicing together with Finance Department.

Job Requirements

• 2 years of related experience
• Previous experience in a reservation, guest relations, or customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Proficiency in using reservation management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Knowledge of the restaurant industry, especially Italian cuisine, is a plus.

Working hours

• 5 days work/ week

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Main Responsibilites includes -

• Assist with hotel guest's luggages
• Welcoming guests to the hotel and create a TrueHospitality experiences
• Assisting with guests getting on and off their vechicle
• Assist with guiding the guests for the directions to nearest locations (Attractions, Shopping Malls...etc)

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Location: Tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Rsolute inc:

Where we bring in revenue for different brands to increase their market share and brand awareness by using face-to-face marketing strategies. Here is where you can unleash your true potential and be on our team!

Description:

- Introduce suitable products for different customers depending on their needs

- Build good relationships by doing good follow ups with customers

- Product trainings and workshops for you to grow and expand your customer base

- Provide excellent after sales services for customers should they require assistance from

Responsibilities:

- Going to meet customers to discuss the products and services that we have

- Maintaining good relationship with customers

- Preparing proposals for customers

- Attending trainings for products

Requirements:

- Good communication skills

- Willingness to learn

- Able to work well in different situations

- Ability to handle rejections well

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Job Responsibilities:

• Support day-to-day warehouse operations
• Assist with unpacking/tagging/folding clothes
• Maintain knowledge of products (brands, styles, colors, etc.)
• Quality-check if clothes meet superior standards
• Manage inventory promptly
• Carry boxes (up to 10kg) if required
• Handle general housekeeping within warehouse
• Assist in ad-hoc tasks when assigned

Job Requirements:

• Minimum ‘N’/‘O’ Level
• No experience required (on-job training will be provided)
• Able to use smartphones' application for work
• Able to work independently in a fast-paced environment
• Able to commit on rotational shift basis (5 days work week)
• Able to start work immediately

Base pay + Monthly performance incentive ... upto $2.7k..

The Continental-NTU Corp Lab invites applications for the position of Research Fellow.

Key Responsibilities:

• Develop optimization, control, learning, coordination, and/or management solutions to support multi-robot coordination and fleet management
• Programming and testing of the developed models, algorithms, and methods
• Write the research results into publication manuscripts and project reports
• Contribute to project reporting and demonstration

Job Requirements:

• PhD in Electrical Engineering, or Automation, or Computer Science and Engineering, or related disciplines from a prestigious university
• Have at least 1 first-author publication in top-tier journal
• Knowledge in at least one of the following topics: multi-robot coordination, fleet management, optimization, control, and learning, or robotics
• Good simulation and programming skills
• Good interpersonal skills
• Good communication and writing in English

We regret that only shortlisted candidates will be notified.