· Coordinate with consultants and contractors on projects

· Project manage and administer building contracts where necessary

· Travel overseas for projects, if required

· Architectural design and design development work

· 3D modelling, renderings and drafting work for Director approval

· Coordinate submission of Architecture works to Authority & follow up Authority approval

· Report to Director and perform other duties assigned.

Responsibilities:

• Plan and implement preventive maintenance programme for M&E system and equipment.
• Evaluate, review, recommend and manage the maintenance contractors for the Property; regular inspections of the Property to ensure the effective operation of the Property and bringing any areas of concerns, including any claims, liability or legal process, to the client.
• Hold regular management meetings with client to report on the activities and management of the Property, as well as to present recommendations relating to their management.
• Liaise with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of the Property.
• Regularly review contract specifications for maintenance of M&E systems and equipment and make recommendations of upgrading standards.
• Preparation of annual income, expenditure and capital improvement budgets for the approval within the time specify by the client.
• Manage all financial matters, including monitoring of the income and expenditure of the Property to ensure it is in accordance with the annual budget.
• Identify problem areas in operational process and recommend improvement plans to maximize the efficiency of operation.
• Oversee the preparation of estimates for repair works, works specifications, invitations for quotations, recommendations of award, supervision of completed works including drafting of contract documents.
• Reviewing and approving tenant’s fit-out designs and programmes to ensure that no damage would be caused to the Property’s fixtures/ fittings/ systems, and they are in compliance with government rules, laws and regulations.
• Regularly check the Property to ensure prompt removal of all fire hazards, proper functioning of fire escapes, fire doors and obstruction-free access
• Build rapport and maintain good relationship with tenants, ensure that their feedbacks and complaints are attended to and resolved within stipulated timeline.
• Manage inventory and take charge of technical store.
• Respond to emergency situations in the Property.

Requirements:

• Diploma / Degree in building, facilities management or any relevant discipline with minimum 5-8 years’ experience in similar capacity.
• Strong leadership qualities and analytical skills to assess situation and determine the best course of action.
• Excellent interpersonal and communication skills, able to work with client, tenant, and other stakeholders.
• Dynamic, resourceful self-motivated individual who can work independently with minimal supervision.
• Knowledge and experience in sustainability and Green Mark including renewal for commercial buildings would be a strong advantage.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience..We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

How will you value add?

A career within Digital Risk Solutions (DRS), will provide you with the opportunity to be responsible for developing innovative digital solutions to address risks and issues that the clients of PwC are facing. Whether supporting deal origination or project delivery, you will focus on enhancing our risk services related to business strategy, process engineering, technology solutioning, people and change management.

As a member of PwC, you will work with a team of problem solvers and Subject Matter Experts, helping to solve complex business issues from strategy to de-risk execution. At the Senior Associate level, you will bring forth skills and experience to assume the following responsibilities (but not limited to):

• Act as a trusted advisor to Project Members and Key Stakeholders in relation to programs of work and transformation activities
• Help our clients gain confidence that key transformation projects and programs are aligned to their strategic outcomes, are on track with delivering the required quality of output
• Be part of a high performing team that provides services including (but not limited to): Support the origination opportunities for new digital programmes Support the delivery of review, assessment and design of digital transformation programmes Work closely with senior members of PwC team to conduct deep dives and health checks across transformation lifecycle Support the delivery of project deliverables and proposal materials with minimal supervision Ensure a high quality of standard is maintained across all deliverables and proposal materials
• In a highly structured and presentable manner, identify and effectively report any issues and recommendations for improvement to clients, including drafting of formal reports covering these areas
• Stay abreast the local and national business and economic issues to make sound recommendations for clients’ pain points
• Able to build trusted relationships. Collaborate effectively with team members and external stakeholders. Work effectively in different teams for varying periods of time building good working relationships with both colleagues and client personnel at all levels.
• Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms
• Invite and provide evidence-based feedback in a timely and constructive manner for own and others development improvements

About You:

• A University degree with at least 3-4 years of relevant digital transformation experience in a professional service or Big 4 environment
• Business consultancy and advisory experience across Risks and Governance, Process Mapping and Analysis, Target Operating Model and Strategy will be advantageous
• A passion for technology and demonstrates strong analytical, stakeholder management and project management skills
• Demonstrates keenness and abilities (if any) in utilizing automation and digitization tools.
• Comfortable working with large, complex data sets to build models and leveraging data visualization tools to provide insights to stakeholders
• Ideally, experience and qualifications in some of the following areas would be advantageous:
• Experience in Solution Architecture (i.e. Cloud, Application Development and Integration)
• Project Management qualification (i.e. MSP, Prince2, MAPM, MoR, Agile, Scrum)
• Change Management qualification (i.e. Prosci, AIM)
• Architectural qualification / certification (i.e. TOGAF, Zachman)
• IT Service Management certification (i.e. ITIL, COBIT)
• Functional expertise in Enterprise Apps (i.e. CRM, Billing, SCM, or ERP systems)
• Cyber security expertise across critical infrastructure, applications, network, cloud and the IoT is an advantage

This position is responsible to assist and support the restaurant manager in managing and coordinating all operational activities of the restaurant outlet to achieve or exceed financial goals (revenue targets and profitability for the outlet). Ensure guests' and associates' satisfaction by maintaining high service standards established by the hotel.

Roles & Responsibilities:

• Review the logbook daily and prepare reports on special incidents and complaints.
• Assist to oversee the administration of weekly duty rosters.
• Ensure that restaurant operation equipment is in good condition at all times.
• Ensure that the outlet is fully equipped with the necessary supplies at all times.
• Maintain good communication with the kitchen operations team.
• Oversee the reservation system to maximize the outlet’s seating capacity.
• Coordinate with the Chef & F&B department heads on menus and promotions.
• Prepare action plans for promotions and follow-up to ensure the plans are followed.
• Prepare capital expenditures for the restaurant operation.
• Conduct market surveys and competitor analysis.
• Submit monthly forecasts.
• Submit training reports.
• Compile & Record accurate operating equipment inventories.
• Check details of purchase requisitions before approving them.
• Report deficiencies or breakage of operational equipment.
• Monitor slow-moving items and ensures that the Chef is aware of them.
• Monitor proper utilization of supplies.
• Ensure that staff levels are scheduled accordingly.
• Carry out a daily briefing before each operation.
• Ensure hygiene and cleanliness in the restaurant at all times.
• Appraise staff on their work performance annually.
• Delegate specific duties and responsibilities to subordinates.
• Encourage and constantly make an effort to keep staff morale high.
• Recognize and give incentives to deserving staff.
• Arrange staff overtime and compensation.
• Maintain and enhance staff grooming and personal hygiene.
• Give full and active support to the hotel’s environmental management efforts.

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, or equivalent.
• At least 3 Years (s) of working experience in the related field is required for this position.
• Willing to work on rotating shifts, weekends, and public holidays.

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified. We thank you for your interest in the position.

Roles & Responsibilities :

• Provide foot reflexology, shoulder and hand massage to customers

• Provide foot reflexology, massage services to customers

• To perform all treatments correctly and professionally.

• Prepare treatment rooms to the standard given.

• Make the guest feel welcome.

• Tidy up the treatment room after each treatment.

Requirement:

• Able to converse in basic English and Mandarin

• Pleasant disposition and must be willing to learn

• Friendly and cheerful personality

• No experience needed as training with certificate will be provided Passion in reflexology and / or massage

• Fair in customer service

• Positive attitude and able to work under pressure and multi-tasking

• Enthusiastic

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Personal Assistant to CEO

The ideal candidate will excel in managing multiple tasks, maintaining confidentiality, and possessing exceptional communication skills. This role requires a proactive and adaptable individual who can anticipate the CEO’s needs and ensure a seamless workflow.

【 What you will be doing 】

· Work independently and fully supports the CEO in all areas under his instruction and supervision (both work and personal)

· Assist in solving work problems and complex situations

· Manage travelling arrangement, including visa applications, flights, accommodation and itineraries, etc.

· Organizing/managing appointments including setting venues where necessary

· Maintain confidential and sensitive information, exercising discretion and professionalism at all times.

· Ad-hoc jobs as assigned.

【 What is required 】

· Previous work experience as a personal assistant will be considered favorably

· Able to travel overseas with short notice for extended period or be based in a location overseas

· Strong interpersonal skills and ability to work with individuals at all levels

· Must be able to work overtime on weekends and Public Holidays when required

· Highly organized and service-oriented individual

· Flexibility to adapt to changing priorities and requirements

· Proficiency in spoken and written Chinese is required to facilitate communication with Mandarin-speaking stakeholders

· Only Singaporeans

【 What we offer 】

· Annual Wage Supplement (13th month)

· Variable Bonus (Depends on Company and Individual performance)

· Annual Leave 14 - 16 days

· Medical Benefit

We regret that only shortlisted candidates will be notified

• Manage incoming phone calls, greet visitors, receive and process mail and documents, and oversee courier services.
• Review prices, book flights and accommodation for staff travel.

Requirements:

• GCE N level and above
• At least 1 year of office administrative experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

This role is responsible for supporting the overall fleets vessel performance, efficiency, and optimization for the company's owned fleet of vessels including ships on time charter.

1. AREAS OF RESPONSIBILITY

• Monitor and analyse performance data of vessels as subject-matter expert.
• Assist in the implementation and monitoring KPIs for energy efficiency / optimization.
• Assist in fleet’s compliance with the Emission regulatory directives.
• Assist in data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag and port states.
• Support the periodic (monthly, quarterly etc) fleet performance reporting and ad-hoc case studies for management or customers.
• Assist in the implementation of company objectives of fuel efficiency, vessel performance monitoring, CO2 reduction, monetize.
• Assist in techno-economic evaluation of new green technologies and retrofitting projects implemented on fleet ships.
• Assist in the implementation of systems for daily monitoring of noon reports and identify poor performers & liaise with Fleet managers for corrective actions.
• Coordinate and collaborate with technology providers for performance services or investigations, i.e., hull condition analysis, voyage optimization solutions.
• Maintain internal records and assist on establishing and reinforcing internal process that aim to improve vessel performance management.

2. QUALIFICATION / EXPERIENCE

• Bachelor’s degree preferably in Engineering, with strong understanding of shipping.
• Minimum 2 years of experience in similar field and/or experience with software/service provider.
• Project management skills and software engineering literacy.
• Familiar with international shipping Regulations, especially about GHG emissions and energy efficiency.
• Operating knowledge of various Performance or Analytics software platforms.
• Strong analytical skills (with research-oriented approach) and the ability to translate data into useful analytics.
• Critical thinking and drive to explore an emerging field that involves.
• Committed and responsible in meeting deadlines with excellent time management skills
• Independent, outcome driven, organized and resourceful.
• Good communication, negotiation, and interpersonal skills and can work efficiently with multicultural teams.

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Grant Thornton is a global professional service network of over 68,000 people in over 130 countries. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Servicing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Assisting with marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 3 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

We are proud to be an equal opportunity firm where we celebrate what makes each individual unique. We are committed to nurturing our inclusive workplace. So, no matter where you are from, we invite you to discover more about us.

Daily/Monthly Tasks:

• Perform account receivables (AR) transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system

Budget/ Estimate:

• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.

Requirements:

• 1-2 years of working experience as Accounts Assistant
• Perform the job with minimal supervision/training
• Proactive and take initiatives at work

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

· Process payment vouchers and handle accounts payable tasks.

· Manage the posting and recovery expenses.

· Assist with audit confirmation requests from clients or internal employees.

· Aid in bank reconciliation and diligently follow up to clear any unreconciled items.

· Provide assistance to management on other matters as required from time to time.

· Any other matters/projects that the management may require assistance with from time to time.

Requirements:

· Minimum Diploma in Accounting or equivalent.

· At least 1 year of relevant experience Prior experience preferably in in accounts payable.

· Excellent organizational and time management skills.

· Ability to work well within a team, fostering collaboration and effective communication.

· Meticulous approach to work, ensuring precision and thoroughness in all tasks.

· Flexibility and willingness to adapt to changing priorities.

Kindly forward your detailed resume in MS Word/ PDF format, stating full details of qualifications, experience, current and expected salaries.

(Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.)

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• Deliver administrative support on the day-to-day office operation.
• Organize travel arrangements, such as booking flights, hotels, and other related tasks.
• Oversee the renewal of general insurance, handle monthly reporting, and coordinate claims when necessary.

Requirements:

• GCE O Level and above
• At least 2 years of experience in handling travel arrangements and administration of insurance.
• Familiarity with office equipment, including printers and copiers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

1. Monthly Reporting

• Import/export shipment report
• Updating warehouse/transport cost
• GIT report
• ASN KPI availability Report
• HS code report
• Inventory report

1. Coordinating on incoming shipments with warehouse/sales team
2. Coordinating on incoming cargo damaged survey
3. Follow up on inventory discrepancy with warehouse/sales team
4. Requesting quotations from freight forwarders
5. Cost allocation for domestic transport for all sales dept
6. Verify Vendor Invoices
7. Host monthly dept meeting
8. Adhoc tasks

PURPOSE

• To support user acceptance testing of new product launches, system enhancements and change requests.

KEY ACCOUNTAIBILITIES

• To understand business requirements and system changes and prepare test plans/scenarios.
• To prepare test strategy, test scenarios and execute user acceptance testing.
• To update testing errors and discuss about fixes and solution with IT and Business Analyst
• Liaise with development teams on the defects and coordinate the delivery of the defects
• Liaise with business teams, walkthrough UAT test plans and provide regular update on the overall testing, defects, and the delivery status during daily triage calls.
• To ensure that test results and evidence are properly documented and archived.
• Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

• Degree holders preferred. Diploma, A or O level holders may be considered.
• Experience in user acceptance testing required.
• IT Savvy
• Positive work attitude
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to detail, deadlines and reporting

KNOWLEDGE, SKILLS & ABILITY

• Aptitude for testing with an eye for detail.
• Manual testing, automation testing of any core application, web applications will be good.
• Working knowledge of SQLs and APIs is a plus.
• Proficient in graphic design and/or design software tools is preferred.
• Good understanding of life insurance product is preferred.

At Bank of Singapore, our goal is to create digital experiences that make our users’ lives easier and more satisfying. While we are always looking for the ideal user-centric solution when crafting CX research strategies, we are mindful to consider our internal business needs and find solutions that satisfy both business and user goals.

Are you fuelled by an intense sense of curiosity to learn about people and their problems? Do you have a genuine interest and real desire to understand internal business users, external clients and key stakeholders?

Join our Client Experience Research (CXR) Team as a Client Experience Researcher (Manager/ Assistant Vice President) based in Singapore! You will be part of a team that co-creates products and services that are integrated within a larger CX circle, focused on building best-in-class client and employee experiences.

Our ideal candidate will be:

• A mid-Level CX Researcher with 5 to 7 years of hands-on experience in user experience research, with a strong foundation in qualitative research methodologies.
• As a Mid-Level CX Researcher, you will play a crucial role in shaping the user experience of our products by conducting insightful research, providing actionable recommendations, and collaborating closely with cross-functional teams.

Responsibilities:

1. User Research and Client Experience Research

• Plan, conduct, analyse user research studies including product discovery, design thinking workshops, usability testing, ethnographic studies, interviews and other relevant research studies where appropriate.
• Work closely with Product Owners, Product Designers, Content Designers to identify research objectives and translate them into effective research plan, discussion guides, transcripts and Research reports.

2. Data Analysis

• Synthesise and analyse research findings to uncover actionable insights that may influence product design decisions.
• Use qualitative data to create comprehensive understanding of user behaviour and preferences.

3. Collaboration

• Collaborate effectively with cross-functional teams across the bank to integrate user research into the product development life cycle.

4. Communication

• Clearly communicate the research findings and insights to both technical and non-technical team members in a transparent, compelling, and accessible manner.
• Create and deliver compelling presentations that effectively convey the impact of user research on product design.

5. Industry Knowledge

• Stay informed of industry trends, best practices and emerging technologies in CX research.
• Share knowledge and contribute to the growth of the UX research discipline within the organisation.

Requirements:

• Bachelors or Master’s degree in Human-Computer Interaction, Psychology, Design or related social science field
• Work experience as an UX/CX Researcher for 5 to 7 years
• Strong knowledge of user centred design principles and methods
• Proficiency in a variety of research tools and platforms
• Excellent communication and collaboration skills
• Ability to facilitate up to 25 user interviews/year
• Ability to work in a fast paced, dynamic environment and manage multiple projects simultaneously
• Portfolio demonstrating UX/CX research framework
• The role is responsible to conduct Mandarin/Cantonese user interviews. Knowledge of Mandarin/Cantonese dialects is essential.