Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

The Job:

• Responsible in identifying/developing new potential business opportunity.
• Participate in pre-RFQ processes, negotiations, presentations and post-RFQ reviews.
• Maintain and grow current accounts/customers.
• Formulate and strategize sales plan to achieve sales target and business growth.
• Performing the full sales function including pre-sales and after-sales activities.
• Results oriented.

The Talent:

• Holds a Bachelor’s degree.
• Relevant business development or key account management experience in the logistics or freight forwarding industry is required.
• Experience in handling portfolio for the Fashion, Retail or Consumer Retail industry would be advantageous.
• Strong communication and interpersonal skills.
• Strong customer base in both Ocean and/or Air freight or contract logistics).
• Must have strong understanding of market dynamics & customers requirement.
• At least 2 - 4 years of working experience in Forwarding/Logistics industry
• Good leadership quality with ability to work both independently and as a team.

Basic accounting work

- use simple accounting software Xero (training will be provided)

Payroll administration

- perform checks on accuracy, and perform computation using simple software (training will be provided)

Corporate secretarial support

- perform checks and filing of company compliance documents, support company incorporation process

Welcome if you have some years of experience. If not we provide on-the-job training, for keen-minded individuals. We are looking for task-oriented team players willing to learn and acquire new skills.

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,200 per month
• Contract Duration: 12 months

General Administration

• Manage the schedules and calendars of the Senior Director and Directors, including resolving scheduling conflicts.
• Provide administrative and logistical support for meetings, events, and collaborations across divisions.
• Handle office space arrangements and supplies, liaising with Building Management and GovTech as needed.
• Oversee the onboarding and offboarding processes for staff, including access requests, organizational chart updates, and orientation scheduling.

Procurement and Office Support

• Source goods and services required by the division.
• Perform small-value purchases for office supplies, site refreshments, and technology upgrades.
• Process claims on behalf of Directors when required.

Meeting and Secretariat Support

• Serve as a secretariat for management meetings by:Polling and scheduling agenda items.
  Coordinating meeting dates, presentation schedules, and slide preparations.
  Taking notes during meetings and following up on action items.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience with calendar management or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Purpose of Job

The Assistant Manager, Community Services & Programmes is responsible in the implementation and execution of the organisation’s volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.

• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.

• He/She guides volunteers in executing programme activities.

• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

• He/She projects the organisation’s requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.

• He/She evaluates volunteer management policies and processes and leads their implementation.

• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.

• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties

• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers’ resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.

• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.

• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.

• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.

• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.

• Lead secretariat support for Committees.

• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).

• Any other duties assigned by the Management.

Requirements

• least 5 years of working experience in Social Service or related work.

• Good leadership and people skills.

• Strong team player with passion to serve the community,

• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies

• Excellent written and verbal communication skills.

• An adaptable, resourceful and proactive professional who possesses good team management skills.

• Team player with strong interpersonal skill.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To assist in monitoring and maintaining inventory levels of food, beverages, and supplies, notifying management when supplies need to be replenished.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• To handle cash transactions accurately, process payments, and operate the cash register or POS system in compliance with company policies.
• Any other ad-hoc duties as assigned.

Requirements:

• Able to work rotating shifts, including weekends and public holidays.
• Preferably 1 year of experience in similar capacity.
• A good team player with excellent communication skills.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans & PR only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

We require 1-2 warehouse assistants to support 4-5 days per week for about 4-5 hours per day (first half). Start date will be immediately after CNY

Job scope includes: sorting goods, inbound, outbound picking, packing

Must be comfortable with computer admin tasks related to the order fulfillment (training provided if necessary)

This is a long-term contract for a part-time role

You will be joining the Maple Bear team where you will receive training designed to inspire and equip you as you work hand in hand with us to give the best care to the children entrusted to us.

You will be an Assistant Pre-School Teacher attached to different classes caring and teaching children who are aged 18 months to 6 years of age. This will give you the opportunity to understand and learn some of the basic care giving skills required by being immersed in the working environment and day-to-day operations of a child care centre.

You will be assigned to observe and work with toddlers and preschoolers with the supervision of a trained teacher to gain practical experience. The job trial will enable you to decide if they have the personal attributes and basic skills to take on employment and be trained as a certified Early Years Educator.

Upon completion, successful applicants will be given the option of being sponsored by the company to undergo a preschool diploma training programme under the place and train scheme.

We are looking for energetic, fun-loving, passionate teachers

• who enjoy interacting with children and understand that they learn in different ways
• who will cheerfully assist the english and chinese teacher in caregiving duties
• who takes initiative and exhibits professionalism and integrity in all aspects of work and interaction
• who is considering whether to attend the early childhood training course
• who enjoys being a part of a close-knit team

#SGUnitedJobs

Working Hours : 9am - 6pm

Locations : MapleBear Redhill

MapleBear Redhill

3500A Bukit Merah Central, Singapore 159837

We are seeking a proactive and detail-oriented Finance & Admin Assistant Executive to support our Finance and Corporate Officer. The ideal candidate will play a key role in assisting with financial operations, administrative tasks, and coordination to ensure smooth workflows and efficient operations.

Key Responsibilities:

• Assist in preparing online payment, schedules, claims etc.
• Support corporate/board meetings preparation and inter-company transactions, including reconciliation and coordination between entities.
• Collaborate with Finance team members to perform various finance and administrative tasks as required.
• Provide administrative support to top management, including scheduling, correspondence, and document preparation.
• Handle other ad-hoc assignments and projects as directed by management.

Requirements:

• Diploma or Equivalent or higher with a minimum of 2 years of relevant work experience.
• Proficient in MS Office applications, particularly Excel and Word.
• Excellent communication skills and ability to work effectively as part of a team.
• Flexible, detail-oriented, and meticulous in all tasks.
• Strong time management skills with the ability to multi-task and maintain a positive working attitude.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Core Responsibilities:

• Scheduling and Organizing:Managing calendars and schedules
  Scheduling meetings, appointments, and travel arrangements
  Organizing and maintaining files and records
  
• Communication:Answering phones and directing calls
  Greeting visitors and handling inquiries
  Drafting and preparing correspondence (emails, letters, memos)
  Taking and distributing meeting minutes
  
• Administrative Support:Preparing presentations and reports
  Handling expense reports and invoices
  Ordering office supplies and equipment
  Maintaining office equipment and supplies
  

Additional Responsibilities:

• Project Management:Assisting with project coordination and tracking
  Meeting deadlines and managing multiple tasks
  
• Customer Service:Providing excellent customer service to both internal and external clients
  Building and maintaining positive relationships
  
• Technical Skills:Proficiency in Microsoft Office Suite and other relevant software
  Knowledge of office procedures and protocols
  

Key Skills and Qualities:

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Attention to detail and accuracy
• Proactive and problem-solving skills
• Confidentiality and discretion
• Teamwork and collaboration
• Positive and professional attitude

Design Assistant/Executive

Your primary roles are to create 3D models for RISIS products (jewellery, lifestyle, and sculpture), to operate our Rapid Prototyping (RP) Machine, to do 3D scanning of RISIS products and to do any modifications on the 3D scanned models. You are required to work closely with the Designers (Sculpting, Jewellery & Lifestyle) to generate high quality 3D-printed models for visualization or production purposes. You must analyse, evaluate, and repair CAD models suitable for Additive Manufacturing. In addition, you may be tasked to design and model corporate gifts products to enhance your knowledge and skills so that you have a better understanding of the whole process from conceptualizing, developing, and producing premium gifts.

Key Responsibilities:

• To create 3D models based on 2D drawings.
• To be able to visualize, create and repair CAD files/data (.STL, .OBJ, .3DM).
• To generate 3D models as per specifications given, either by scanning or by using company-provided 3D modelling software within the required deadline.
• To generate 2D image renders for visualization based on 3D models.
• To operate and conduct regular maintenance of our Rapid Prototyping Machine.
• To liaise with suppliers on the purchasing of all necessary materials used for producing CAD models and other relevant 3D matters.
• To keep proper stock records, manage the sufficient supply and usage of all 3D related consumables.
• To keep a monthly maintenance logbook for the Rapid Prototyping Machine.
• To perform post-processes and provide high QC for 3D printed jobs.
• To maintain, update, and follow through 3D printing SOP to achieve the most optimal output and for the success of the 3D printing results.
• To perform preventive maintenance on the Rapid Prototyping Machine as and when needed to keep the machine always in ‘tip-top’ condition.

Other Responsibilities

• To support relevant sales department to do visuals for corporate project proposal.
• To co-ordinate and perform any tasks assigned by the Design Manager.
• To assist Designers with Design Order Form to relevant factories or suppliers when necessary

Requirements

• Diploma / degree in Fine Arts or related discipline.
• Preferably with 1–2 years of experience in similar capacity.
• Working knowledge of 3D design software packages.
• Ability to work well in a team.
• Meticulous and able to meet tight deadlines

Job Responsibilities:

• Work closely with HR Manager and team to ensure smooth operation in HR matters
• Process Bi-monthly payroll using payroll software
• Maintaining employee database in the HRIS & P-filing
• Prepare employment contracts, addendum, HR letters and correspondences
• Administer employee leaves and claims
• Work Passes related matters
• Manages WICA compensation and submission of WICA reports
• Process IRAS tax clearance and government paid leave claims
• Assist in MOM market labour survey and other MOM surveys
• Assist to attend to phone calls and other ad-hoc duties.

Job Requirement:

• No working experience required
• Minimum Educational level: 'O' Level
• Possess positive attitude and good adaptability
• Organized & Meticulous
• Good interpersonal, communication and coordinating skills
• Able to work well in a team, fast-paced environment and under pressure
• Able to handle private and confidential matters at all times
• In Redhill area (Transport provided)
• Fluent in English and Mandarin (to liaise with Mandarin speaking associate)
• Proficient in Microsoft Excel and Word

We regret only shortlisted candidates will be notified.

Job Description:

• Review purchase and material requisition, and issue purchase orders to suppliers.
• Liaise with suppliers / vendors to get quotation.
• Responsible for company vehicle road tax, COE, Insurance policies and etc.
• Handle application or renewal of company licences including ISO certificates.
• Manage foreign worker dormitory records and update in MOM website (OFWAS)
• Perform all general administrative tasks.
• Able to multitask and handle ad-hoc tasks.

Job Requirements:

• Minimum GCE ‘O’ Level.
• Proficient in MS Office applications.
• Pleasant disposition with good communication and interpersonal skills.
• Bilingual in English and Mandarin (to liaise with Mandarin speaking associates).

We regret only shortlisted candidates will be notified.

Basic Qualification : At least ITE or Diploma in Electrical / Electronics

Minimum Experience : Fresh Grads /1 year working experience in installation in the field

of People Counting System, CCTV, Electronic Article Surveillance (EAS), Alarm System, Trouble Shooting, PC

literate.

Expected Skills : Knowledge of electrical & electronics

Good project supervision & documentations control

Independent

Driving Licence : Class 3 is required

Others : Able to communicate in English & Mandarin

5 days week – Monday to Friday 8.30am to 6.00pm

Lunch break : 45mins

Salary Range : $2K to $2.5K

Job Description

• Report to the Asst. Service Manager
• Responsible for project, implementation, installation, testing & commissioning of the system
• To carry out the maintenance works and services according to the maintenance contract.
• To manage and supervise the work progress of each project site by attending regular site meetings, coordinating with appointed sub-contractors of various services to see to ensure that projects are completed on schedule.
• To ensure proper and accurate records and documentations for the repair & servicing
• To standby and attend service calls

Location: Bukit Merah Central

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

At Ander, we help our customers create beautiful trophies and awards.

What a typical work day looks like

• Coordinate with Sales and Printing Operators to ensure timely delivery for all orders
• Assemble and clean finished product
• Quality checks and pack orders for delivery
• Receive and check incoming stock
• Stock take and update inventory system
• Perform housekeeping duties to ensure clean and neat workspaces
• Perform other ad-hoc duties as and when assigned

Must-have:

• Physically fit
• No sweaty palms
• Good eyesight to spot dust and scratches on trophies
• Enjoy working with your hands at production work and not be desk bound. On job training will be provided
• Meticulous, independent, efficient and pro-active
• Able to work well in a fast paced environment
• Fluent in spoken English
• Basic PC skills

Good-to-Have:

• 1-2 years work experience
• Handyman/craft skills (eg. polishing, gluing)
• Experience in warehouse and packing
• Experience with commercial printing, manufacturing or operation of laser engravers, wide format / Mimaki UV printers / 3D printers
• Experience with Adobe Photoshop, Illustrator
• Enjoy Design & Technology subject (D&T) in secondary school.

Working Hours:

• 5-day week (Monday – Friday)
• 8:00am – 5:30pm
• Work life balance. No overtime required.
• Medical and dental benefits

Location:

• 1091 Lower Delta Road (Nearest MRT Station: Tiong Bahru)

About the role:

We are looking for someone who is hands-on and has an eye for detail to join our team. As part of the production team, your role is to produce and fulfil orders. The environment is casual and dynamic.

Our customers include many top global brands & organizations and our team works to meet high standards.

Please visit www.ander.com.sg to find out more about how we do our work!

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals

• Run Cash Register

• Drive the achievement of the store’s sale targets while also meeting individual sales goals

• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

• Identifies performance issues and policy violations according to company policy and partners with the Store Manager

• Keeping the store fully stocked

• Maintaining the highest level of visual merchandising and store conditions

• Delivering exceptional sales services for improved customer satisfaction

• Interacting with customers and identifying their needs and preferences

• Operating cash registers and point-of-sale machines

• Receiving and verifying the quality and quantity of new shipments

• Enforcing in-store security and health and safety procedures and regulations

• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.

• Proven retail sales experience.

• The ability to stand for extended periods.

• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

• The ability to work in a fast-paced environment.

• Strong organizational skills.

• Effective communication skills.

• Exceptional customer service skills.

• Detail-oriented.

• Previous specialty retail management experience, preferably in the outdoor industry

• Retail background preferred-previous management experience

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

• Develop and Execute Marketing Strategies - Design marketing strategies including designing landing pages, copywriting, email marketing, and remarketing campaigns to drive effective digital marketing campaigns that produce results on different marketing channels (e.g. Google, YouTube, Tik Tok, Facebook etc) to promote our products and services.
• Event Planning - Plan and manage events from end-to-end, which includes conferences, seminars, workshops, corporate meetings, webinars & networking events
• Marketing Campaigns & Promotions - Drive communication between internal teams and external stakeholders to ensure seamless campaign execution. Conceptualize, plan, and implement marketing promotions, campaigns, and activations to boost clinic sales.
• Execute Marketing Plans Within Budget - Plan and manage the marketing budget for customer acquisition campaigns and ensuring the KPI and ROI are met.
• Reporting and Analysis - Set up and track analytics to measure the marketing performance and track various trends, statistics, and performance goals.

Qualifications:

• Bachelor's Degree in Marketing, Communications or a related field.
• At least 3 years of proven experience in marketing, preferably in healthcare sector
• Strong understanding of social media platforms, trends and best practices.
• Strong project management skills and the ability to manage multiple campaigns at a time.
• Creative and has the ability to problem solve and develop innovative marketing strategies.
• Excellent communication and interpersonal skills to work effectively with cross functional teams.
• Team-oriented player with ability to get things done quickly.
• Adaptable and able to work in a fast-paced, dynamic environment.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Assessment Books Publisher has vacancies for Full and Part-time Delivery and Warehouse Assistants.

· This is a permanent position.

· We welcome casual and temporary enquiries too.

Requirements:

· Singapore Class 3 Driver License.

Roles & Responsibilities:

· Daily deliveries and warehouse duties.

· Deliveries of books to schools, retail shops & direct customers.

· Picking & Packing of orders.

· Loading & Unloading of deliveries & orders.

· Un-stuffing of deliveries and warehouse housekeeping.

· Fit and able to handle heavy books.

· Good temperament, hardworking and a team player.

Benefits upon confirmation:

· Group Hospitalisation & Surgical Insurance.

· Medical reimbursement (capped).

· Annual & Medical leave entitlements

Eligible Candidates:

· Class 3 driver's license is a compulsory requirement.

Starting salary will commensurate with experience.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Job Scope :

• Build and maintain working relationship with overseas agent including select and recommend new agent
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for Global Container Freight.
• Identify existing overseas agent contribution, network coordination
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers
• Handle marine insurance claim, including cargo claim and Liability claim