Have you seen our work at places of interest around Singapore?

Artisan Collab is an initiative under SPD’s (Serving People with Disabilities) Sheltered Workshop, providing vocational training and employment opportunities for persons with disabilities since 1964. Purchases made from Artisan Collab’s initiative contributes to their incentives, providing continuous support for their training.

Check us out here:

artisancollab.shop/pages/about-us

Come be a part of work that makes a difference!

SPD is seeking a Business Development Executive to carry out the business development and marketing activities of its Artisan and Lifestyle products. The incumbent will assume profit & loss responsibilities of the product lines and work closely with the sales & administrative and the product design teams to increase sales revenue and extend the product range. In addition, the incumbent will also proactively market SPD Employment Programmes and promote other SPD business services from the Contact Centre and Work Activity Centre.

A. JOB SCOPE/ KEY RESPONSIBILITIES

· Design, implement and operationalise the marketing plan for SPD Artisan Collab and Lifestyle products to increase sales revenue.

· Assume profit and loss responsibilities of the product lines.

· Work closely with the sales & administration and product design teams to curate new merchandise to expand the product range and build stable product lines for financial sustainability.

· Proactively engage in the cross-selling of business services from SPD Contact Centre.

· Secure higher-value subcontract work to increase the income of the Sheltered Workshop.

· Actively seek and strengthen collaboration with corporate partners to introduce/develop financially viable product lines and services, and to generate upselling and cross-selling opportunities.

· Market SPD’s employment programmes to promote inclusive hiring and increase employment opportunities for PwDs.

· Regularly update and refresh marketing collaterals to maintain relevance to the target audience.

· Provide periodic sales and activities updates to management via reports and presentations.

· Perform any other duties as assigned by Reporting Officer from time to time.

JOB HOLDER REQUIREMENTS

· Degree in Business Administration / Business Studies/ Marketing / Finance, or any related disciplines with at least 3 years of relevant business development or marketing experience.

· Possess good interpersonal and negotiating skills.

· Excellent verbal and written communication capabilities.

· An adaptable and self-motivated team player who is able to multi-task.

· Demonstrate interest and a good understanding and knowledge of the social service sector and its dynamics is preferred.

NACT Engineering provides drones accessories for all sizes and use-cases. Our intimate knowledge of robotics systems places us at the forefront of a burgeoning mechanical revolution. As a company at the cutting edge of engineering and robotics, we are looking for a suitable candidate that will push NACT forward as a bespoke drone solutions provider for our clients in the APAC region.

Highlights of working at NACT

· 5 minutes distance to one-north MRT station with many F&B options.

· Competitive compensation package remunerated based on skill and experience.

· High level of autonomy on the job with training opportunities provided for upskilling and learning

· Open culture and collaborative environment

· High growth industry

Job Description (Sales and Marketing Executive)

The sales and Marketing executive is responsible for products and general sales, reporting to the sales director. We seek a self-motivated professional that is able to engage customers with good people relation experience. A good track record in sales is a plus. The Sales and Marketing executive is responsible for contributing to the developing of general marketing strategies and marketing plans for company products, and also meeting the assigned sales target within assigned regions and accounts.

Duties of the sales executive include walking the ground and meeting customers, designing strategic sales/marketing plans and evaluating competition.

Responsibilities

Designing and implementing marketing plans for company products

Coordinating with media representatives

Create sales by both serving existing and new customers

Strategize and report to the sales director plans to meet or exceed projected sales quota

Build pipeline and maintain long-term relationships with prospects

Identify new business opportunities to generate opportunities

Qualifications

Diploma, Bachelor's degree or equivalent experience

At least 1 years working experience

Salary package will commensurate with experience and sales target

Interested in digital marketing and like to work with people?

In this role, you serve as an accountability partner to our clients and help them achieve their business goals with digital marketing.

Join a fast-growth agency and be among passionate team members.

We are looking for someone who can grow with the company and make waves in the industry together.

• Serve as a growth strategist and strengthen business trajectories through the achievement of client and company goals
• Operate as the point of contact for existing clients and liaising with them via Whatsapp, calls or meetups
• Service multiple clients concurrently, meeting deadlines and expectations
• Listen to clients' business problems and introduce relevant solutions, where applicable
• Educate clients on the value of their engagement with the company
• Break down campaign metrics in monthly digital marketing reports and provide consultation to clients
• Work with our sales consultants and campaign specialists to ensure the success of the campaign
• Work with our finance exec to ascertain project performance payout based on incremental growth
• Provide analysis and suggest the use of marketing technology to meet clients’ goals
• Constantly learn about new digital marketing trends and solutions to help clients such as automation software & video marketing

Requirements

• Need to travel to office and clients' place at times
• Self-motivated, detail-oriented, able to handle multiple projects, multi-task and meet deadlines.
• Good in communication with people
• Willingness to accept feedback and reflect & grow
• Willingness to learn and improve constantly
• Basic knowledge of Google and Facebook ads preferred

Why Join us

• Be awarded bonuses based on performance
• Flat organizational structure with no office politics
• Hybrid working arrangement
• Be exposed to a wide variety of industries and broaden your horizons

Requirement:

Min GCE ‘O’ Level

Min. 1 year experience in boutique sales

Responsiblities:

Provide good customer service and attend to customers enquiries

Assist in achieving shop sales target

Manage inventory level and cashiering, basic housekeeping and general administrative duties

Work Schedule:

Required to work 6 day per week, at retail hours, weekends and public holiday.

Salary Package:

SGD2700.00 and above.

Benefits:

Annual Leave and Public Holiday Leave

Medical benefit

Get to participate in the wine tasting session, etc

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.

Job Description

Job purposes

The incumbent shall be part of the Finance Shared Services team and responsible for discharging the following duties:

Duties and Responsibilities

• Handle day-to-day grant-related financial matters, month-end and year-end accounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balance sheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to work within tight deadlines
• Have a good command of the English language
• Independent, meticulous and with positive attitude

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast pace and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

- Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements:

- Previous customer service experience, preferably in an educational or sports-related environment.

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applicactions and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

Job Summary:

Achieve fundraising targets and build/maintain strategic partnerships that support TOUCH's mission in serving the community.

Principal Responsibilities and Duties:

• Conceptualize, execute and manage fund-raising projects to meet department’s budget
• Develop and prepare fund-raising proposals for corporate and school partnerships
• Solicit sponsorships and manage fund-raising events with various stakeholders
• Cultivate and manage relationship with existing and potential sponsors
• Explore current and diverse fundraising channels & initiatives to build & manage pipelines for current/future donors
• Undertake research on prospective corporate, trust and public donors
• Help develop new fundraising products and events and market them
• Cold call potential donors and build relationships with them
• Ensure stewardship of donations / funding
• Write reports for corporates / trusts / foundations on the use of existing grants/donations
• Maintain and update donors’ records on a fundraising database
• Write internal reports, analyzing fundraising progress on a monthly or periodic basis
• Arrange fundraising events and tours of the charity’s projects for potential donors

Essential Skills and Qualifications:

• Diploma or Degree in Marketing, Business or equivalent
• 3-5 years experience in fundraising/sales & marketing and organising events.
• Excellent presentation, interpersonal and writing skills
• Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
• Proficient in MS Office especially PowerPoint, Excel and Word
• Campaigns management is an advantage
• Knowledge of CRM is an advantage
• Excellent interpersonal and networking skill
• Ability to manage complete workload and deliver under tight timeline

Overview:

Are you a social media ace with a knack for producing compelling narratives that captivate our audience and drive engagement? Do you thrive in fast-paced environments, enjoy working closely with cross-functional teams, and love being on the move to highlight events and stories on active ageing? As part of our Brand & Strategic Communications team, you will be the architect of our online presence, handed the exciting challenge of growing our social media channels with creative strategies that align with our brand’s mission and values.

Responsibilities

• Assist in developing and implementing a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives
• Implement the Association’s social media content strategy
• Create eye-catching graphic and short-form video content for various social media platforms
• Produce polished written content such as pre and post-event synopses, feature stories, website copy, media briefs and press releases
• Assist in corporate events including Annual General Meetings, fundraising events, award ceremonies, and corporate visits, including providing on-ground photography and videography support
• Establish and maintain relations with external and media partners
• Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent
• Stay updated on latest social media trends that can be applied to our own channels

Requirements

• Diploma/Degree in Mass Communications, Public Relations, Business Management or equivalent
• Minimum 3 years of relevant working experience in public relations, communications, or content production for publications or media management
• Have hands-on experience in utilising digital and social media marketing and video editing tools
• Possess good communication/Interpersonal skills, problem-solving in planning and executing projects
• Willing and eager to go around different locations across Singapore on a regular basis to cover various on-ground events and engagements
• Adept in photography and video-taking, with a keen eye for spotting and capturing golden moments during on-ground events and engagements
• Enjoy talking to seniors, listening to their stories and getting them out to the world
• Good writing skill that is compelling to readers

Payroll Assistant

Working Location : Bukit Merah Central
Working hours : 8.30 am to 6 pm - Working days : Monday to Friday

Key Responsibilities:
• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.
• Attend to enquiries from employees.
•A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

• Only Singaporean

Job Requirements:
• O/A/Diploma/Degree in any discipline
- At least 1-3 years’ relevant Payroll experience for Assistant
• Meticulous with an eye for detail

Purpose and Scope

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Corporate Sales Executive (Local/Franchise)

Responsibilities:

• To liaise with our clients in assisting and attending to their orders, request, enquires and account serving.
• Maintain and develop good relationship with existing customers through regular contact.
• Maintain and develop a high level of product and service knowledge to facilitate the explanation of our product range and their benefits to potential and existing clients.
• Assist in sales conferences, meetings and audits.
• Administer pre-sales activities of products and services such as quotations, enquiries, etc.
• Administer sales fulfilment activities of products and services to ensure timely delivery and completion as per customer orders.

Requirements:

• Minimum Diploma Holder in related field
• Prior experience in Sales, Relationship Management and/or Accounts Servicing would be advantageous
• Outspoken, cheerful and dynamic character with positive working attitude
• Preferably with excellent communication skills (both written and verbal) in English / Mandarin / Japanese / Korean etc. to liaise with a wide diversity of clients
• Excellent eye for detail and data accuracy
• Proactive with strong sense of responsibility and result-orientated
• Good team player

Here's what working at Bacha Coffee entails...

• You will gain regional exposure
• You get to witness and be part of the success of Bacha Coffee
• We offer abundant growth and learning opportunities
• We advocate fun and vibrancy in our Headquarters and definitely work-life balance
• We celebrate your birthday with cash reward and birthday vouchers
• Incremental leave, Medical & Insurance coverage, Long Service Incentives, Performance Bonus etc

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload.

Key Highlights

• Great exposure to the education sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

Business Development:

• Outreach to corporates and partners to create a pipeline of prospects for the organization's Platform.
• Identifying new leads and fostering initial engagement with corporate clients.

Event and Engagement Management:

• Organizing and managing events like workshops, networking sessions, and roundtables to facilitate collaboration and drive leads further down the funnel.

Technology Matchmaking:

• Acting as an intermediary, matching corporate needs with technology providers (or "solvers") to address specific business use cases.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in BD, Programme Outreach, Events or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Responsibilities

· To open and close shift, and ensure effective handover of shift

· To conduct shift briefings and department meetings to update staffs on hotel activities and operational requirements

· To observe staffs’ performance, coach and provide constructive feedback when necessary

· To take stock from purchasing

· To ensure that dining area set up is up to standard or as instructed by the Manager

· To encourage sales by making offers and suggestions to customers’ second round

· To ensure proper billing procedures

· To clean and clear table after the departure of customers as quickly as possible

· To ensure that mise en place is at par stock level

· To have good knowledge on the food & beverage, preparation methods and services available

· To be able to apply the necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

· To obtain customers feedback during operations to maximise guest satisfaction

· Greet customers, present menus, and explain daily specials to customers

· To answer questions related to menu items

· To handle guests’ request promptly, or bring up to higher levels and/or departments when required

· To portray a professional image and provide assistance to customers promptly

About Us:

The Program in Translational and Clinical Liver Cancer Research is a dynamic enterprise within the National Cancer Centre Singapore (NCCS) that conducts leading clinical and translational research in primary liver cancer (hepatocellular carcinoma (HCC)). Nested within the program is the Secretariat of the Asia-Pacific Hepatocellular Carcinoma (AHCC) Trials Group. The AHCC Trials Group is a collaborative multi-national research network that spans across the Asia Pacific region, and actively engages in a spectrum of clinical trials translation research and clinical trials that ultimately aim address unmet clinical needs of HCC.

Job Description:

This role is ideal for a motivated individual who enjoys thinking and managing projects independently but also as a team player.

You will be part of an active research enterprise management team that closely works with other teams in clinical research coordination, wet laboratory research and bioinformatics. The Program encompasses a wide range of of biomedical research from upstream and translational studies to prospective multi-site clinical studies. There will be opportunities to develop a deep understanding of the biomedical ecosystem, and to work with key scientific opinion leaders, and pharmaceutical and biotech industry partners both locally and overseas. You will be involved in conceptualizing and executing large multi-site research studies and to develop a network of industry and academic contacts. There will also be ample opportunities for learning and publication.

Your Responsibilities Will Include:

- Coordinating and engaging various internal and external stakeholders in the management of multi-institution and/or multi-national collaborations.

- Initiating and supporting research activities including (but not limited to) research grant applications, SOP development, and project budgeting.

- Providing of necessary resources that ensure compliance of regulatory/contractual documents and smooth project operations.

- Organizing and preparing materials for regular update meetings with collaborators.

- Providing a broad range of high-level administrative support in planning, organizing and managing research-related events (meetings, conferences, seminars), as well as drafting and costing of new proposals.

Job Requirements:

- Minimum Bachelor’s degree in Science or equivalent; An honours degree or higher will be an advantage.

- Prior work experience in biomedical research, clinical trials and/or project management in healthcare, CRO or pharmaceutical organizations will be an advantage.

- Excellent communication and writing skills.

- Proactive individual who has effective interpersonal skills and is able to work collaboratively in a team environment.

- Strong organization and attention to details.

- Ability to multi-task, and possess good time management.

- High proficiency in MS Office (Word, Excel, PowerPoint).

SUMMARY:

To develop M+R Singapore Airfreight Department and guarantee compliance with company’s guidelines as well as ensuring an extremely high service level is maintain operationally for our direct clients and partners.

PRIMARY RESPONSIBILITIES:

• Operations on an A-Z basis file, on global shipments reporting to the General Manager.
• Ensure operations of all air shipments are completed on time and efficiently and in a professional manner and according to the company’s policies.
• Ensure COD customers pay all invoices.
• Maintain monthly reports and comply with all management directives in a prompt and concise manner.
• Provide support services to the management and sales department for operational work.
• Handle global & local enquiries for air freight rates.
• Support the sales team/overseas offices/partners/agents by negotiating competitive rates for existing and potential business (long term and ad hoc)/bids/RFQ’s. Where it is necessary work along with the Regional Airfreight Manager on rate negotiations with airline/s.
• Diligently source for best rate options to remain competitive to enhance the volume of shipments.
• Maintain close contact with our core Airline partners and other sources to keep updated with changes in the market.
• Ensure rates quoted are accepted by agents/partners/customers before shipment is executed.
• Proactively follow up on quotations sent to agents/partners/customers.
• Minimize the risk, be it financial or liabilities, to M+R for all shipments in accordance with guidelines set by the management and/or SOPS and to utilize the company’s IT tools and to actively promote them.
• Monitor and ensure compliance with all SOPS on a regular basis and keep the management regularly and pro-actively updated.
• Implement/update specific SOP’s as per customer's requirement's. Where necessary obtain Management approval and/or guidance.
• Maintain existing and develop new relationships with Airlines and where needed co-loaders in conjunction with the Airfreight Manager S.E. Asia.

KNOWLEDGE AND SKILL REQUIREMENTS:

1. GCE ‘O’ Level/ Diploma or higher

2. Fluent in written and spoken English and other local languages

3. Experience in Air Freight forwarding operations

4. Able to work on own initiative offering overseas offices/overseas and local customers a professional high level of service

5. Able to see jobs through from start to finish

Job Summary:

We are seeking a highly motivated and customer-oriented Service Executive to join our team in our luxury automotive marques.

The Service Executive will be responsible for providing exceptional service to customers, managing service operations, and ensuring customer satisfaction.

This role requires strong interpersonal skills, technical knowledge of automobiles, and the ability to handle customer inquiries and concerns effectively.

Main Job Description

- Providing 1st level support to the Customer Service Officer/s in day-to-day operations.

- Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.

- Maintain accurate service records and documentation of all customer interactions and service transactions.

- Collaborate with the parts department to ensure the availability of necessary parts and accessories.

- Follow up with customers to ensure their satisfaction with the service provided and address any additional needs.

- Stay updated on industry trends, new vehicle models, and service procedures to provide accurate information and recommendations to customers.

- Assist Management in implementing customer service initiatives and process improvements to enhance the overall service experience.

- Responsible for the CRM database for Aftersales – to be the key executor of all Aftersales Marketing initiatives in collaboration with the Senior Aftersales Manager & Lamborghini Principal.

- Adhere to brand compliance, safety guidelines and maintain a clean and organized service area.

- To provide full cooperation for all ad-hoc matters that may be required as and when.

- Alternate Saturday work arrangements.

Qualifications:

- Minimum Diploma or equivalent; additional education or certification in automotive

certification will be a plus.

- Proven experience in customer service or a similar role, preferably in the

automotive industry. (Preferably from Continental brands)

- Solid understanding of automotive systems, parts, and repair processes.

- Excellent communication and interpersonal skills.

- Strong problem-solving and conflict resolution abilities.

- Proficiency in computer systems and automotive service software.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and a commitment to delivering exceptional service.

- Neat and pleasant appearances and mannerism.

This is an accounts receivable role.

Key Responsibilities:

• Coordinate with other departments to ensure timely issue of invoices & credit notes.
• Check and process incoming payments.
• Generate accounts receivable aging report and liaise with other departments regarding outstanding balances.
• Prepare vendor registration as and when required by our customers.
• Support year end audit processes.
• Admin & ad-hoc duties assigned from time to time.

Requirements:

• Minimum Diploma in Accounting, Finance or equivalent qualifications.
• Minimum 1 year of working experience in a similar role.
• Strong attention to detail.
• Able to work independently and as part of a team.

Other Info:

• AWS
• Hybrid Work Arrangement
• Group Hospitalization, Medical Insurance and Dental Benefits
• Career Advancement

Job Description

• Support internal accounting work including preparing monthly management accounts and financial statements.
• Coordinate and liaise with external service providers, including advisors, tax agents, corporate secretaries and auditors.
• Update weekly cash flows, and assist with quarterly GST filings, financial budgets, forecasts and cash flow projections.
• Maintain financial records and databases including fixed asset register, intercompany transactions.
• Responsible for bank account management and bank account opening and assisting with AML/KYC checks.
• Support and assist with tax filings and payments, compliance reporting and statutory filings.
• Support the processing of payments and claims.
• Take on ad-hoc duties when necessary

Specific Requirements

· At least 2 – 3 years of relevant experience

· Meticulous with strong problem-solving skills.

· Interest to work in fast-paced environment.

· Strong interpersonal and communication skills to be able to liaise with internal and external stakeholders.

· Strong sense of ownership, initiative and resourcefulness.

· Excellent written and spoken English.

· Professional and people oriented. Positive, collaborative and keen to learn.

· Possess a track record of excellence and willing to be hands on.

· Able to assume a broad role with the ability to prioritise

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

• Responsible in handling clients' technical questions about BOM BOM products and making appropriate recommendations based on their pet’s health conditions
• Strong command of pet food products available in the market and assessing bioavailability across brands
• Dispense pet nutrition advice; timely problem-solving and effective, fact-based troubleshooting
• Work closely with Procurement and Operations teams to develop new products and ensure product conformity.
• Perform forensic nutritional analysis and research.
• Work alongside partner laboratories to ensure data integrity and nutritional content of meal ingredients.
• Assist with R&D projects on animal dietary requirements and food analysis, driving research topics and sharing content with Marketing team and CS team.
• Provide cover for the Customer Solutions team for Korean and Singapore markets, with adherence to Nutrition Team and Customer Solutions Standard Operating Procedures.
• Participate in pet events/pop-up to educate pet owners on pet nutrition and generate new leads.
• Any other ad hoc duties as assigned

Requirements

• Qualifications in Animal Sciences, Food Science, or Nutrition a must
• Experience in dealing with animals preferred
• Strong microsoft excel and excellent writing skills
• Detailed oriented with strong analytical skills as well as scientifically inclined
• A love for dogs and cats will be a plus
• Ability to 'challenge the norm'
• Fluent in Korean for the linguistic needs of our Korea client base

Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

The ideal candidate will be responsible for building and maintaining a strong sales pipeline. You will do so by identifying key business opportunities and segmented prospects. Your goal will be to meet or exceed our annual quota and increase our revenue.

Responsibilities

Build pipeline and maintain long-term relationships with prospects

• Identify new business opportunities to generate opportunities
• Develop annual sales strategy and goals
• Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
• Collaborate with sales leaders
• Marketing

Qualifications

• Bachelor's degree or equivalent experence
• 2+ years' of sales experience
• Proven history meeting or exceeding quota and closing sales

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]