Job Descriptions

• Ensures complete & accurate switched shipping documents, including vendors; documents, received from bonded provider-YMAC (TH group company) to be e-filled for purchase & sales recognition (system vs. actual vs. data interface received at Accounting) & audit purposes
• Check accuracy for submissions related to non-trading & payment for Navision invoices received from bonded provider-YMAC (TH group company)-for submission to Accounting
• Ensure Original Navision invoices with authorized signatory are dispatched to the correct parties where applicable
• Ensure correct GST classifications for reporting & confirmation to Accounting

Job Requirements

• Basic Knowledge in Trade Compliance

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Job Descriptions

• Handle monthly closing journal and prepare monthly accounts reconcilations and schedules
• Review monthly inventories ageing report and review stock take reconcilations
• Review GST submission workings and prepare tax & deferred tax computation for accounting provision
• Ensure compliance to accounting standards
• Review and maintain record for capex for new / replacement of fixed asset requisition
• Prepare tax & deferred tax computation for accounting provision and finalise corporate tax computations for review

Job Requirements

• Minimum Diploma/Degree in Accounting & Finance or equivalent
• Minimum 3-5 years working experience in finance & accounting

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• Assist in the preparation of financial statements and reports

• Assist in the preparation of budgets and forecasts
• Handle accounts receivable and accounts payable functions
• Ensure accuracy and compliance of financial transactions
• Perform bank reconciliations
• Assist in the month-end and year-end closing processes
• Assist in the preparation of tax filings and compliance
• Assist in the internal and external audit processes
• Support financial analysis and decision-making
• Participate in process improvement initiatives
• Perform other ad hoc financial tasks as required

• Bachelor's degree in Finance, Accounting, or a related field
• At least 2 years of experience in finance or accounting roles
• Proficient in Microsoft Office, especially Excel
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of accounting principles and regulations
• Experience with financial systems and software is a plus

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

MNC companies with company transport at most major MRT station/5 days work week

Chan Chee Meng

EA 07C3069

R1110620

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.

Local Responsibilities:

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.

• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.

• Work with regional team on POSM, video and products asset for local executional.

• Work closely with Sales team to support local activities, roadshow & in store activities.

• Manage budget and track KPI, ROI against marketing campaigns / spending.

• Ensure and track retail display excellence.

• Respond to customers queries and comments on social media, marketing email and any other channels.

• Support entire product line life cycle from strategic planning to tactical activities.

• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.

• Any other ad hoc duties as assigned

Requirements:

• Minimum Bachelor’s Degree/Diploma with specialization on Business or Marketing

• Min 2 years of experiences in a similar role

• Proficient in MS office, Meta & Google business management platforms and any other social media management platforms.

• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

• Excellent communication skills, verbal and written

Job descriptions

Corporate Sales:

• Manage existing corporate accounts and establish relations/acquire new corporate clients to increase the market penetration.

• Develop new business channels consistent with the brand positioning through other companies / business channels. (ex. hotels, corporations, retailers)

• Process sales orders, calculate cost in order to maintain’ company margins and manage stock on hand for Singapore

• Handling B2B sales order from customer, including the arrangement of warehouse packing, delivery and related document preparation.

• Manage and submit quotations and organize proposals to customers independently.

• Manage and organise Corporate Gelato Kart Service and chocolate events with corporate customers.

• In charge of liaison with Shopping Malls’s Marketing team and redemption programs with Merchants for sales opportunities (seasonal gifting pitches) and for cross promotions.

• Responsible for client credit collection and for the overall invoicing process.

• Responsible for enquiries from corporate communications channels (website and social media)

Wholesales Sales:

• Work closely with the existing wholesalers/distributors and support the growth to reach the Sales target.

• Negotiate sales deal and ensure the implementation of our sales strategy.

• Provide timely commercial proposal and proactively look for new clients suitable to company positioning in assigned.

• Build effective account relationships.

• Monitor client’s credit status and review with Finance team.

• Consistently perform market research including proposed assortment, price and merchandising

Requirements:

• Candidate must be proactive and creative, able to purse new ideas to meet sales target. Excellent English, Mandarin is a plus for English & Chinese speaking people.

• 1-2 years’ experience in Wholesales/Corporate sales (Retail or F&B business is preferred)

Company Description

Tan Kah Kee Foundation is a charity organization based in Singapore focused on promoting education and technological development. The Foundation holds various educational and fundraising events to further promote the Tan Kah Kee spirit.

Role Description

The Operations Executive will be responsible for overseeing and managing day-to-day operations, will work in close collaboration with the senior Operations Manager (OM) in the Foundation. The role involves collaborating with other organisations, individuals and board members. This is a full-time on-site position in Singapore.

• Day-to-day operations including but not limited to: Responding to emails scheduling meetings and inquiries related to the Foundation's activities, committee members, and associates, as well as assisting in maintaining the TKKF website.
• Minutes taking with OM.
• Handle some editorial responsibilities for the Foundation's newsletter, such as obtaining photos and information.
• Maintaining the Pioneer Memorial Hall, including up keeping of the hall, understanding the theme of exhibits and the history of pioneers, and arranging for tours.
• Events management: Assist the OM and respective chairs in annual events: Young Inventors' Awards and Scholarship Awards, as well as aiding in the planning of any seminars or talks.
• Assisting the fundraising team in the operational and administrative areas of events such as a gala dinner, which is held every four to five years.
• Social media: Design marketing materials and manage the posting of content related to the Foundation on various social media platforms.

Qualifications

• Interpersonal skills - the ability to effectively communicate and foster a positive work environment
• Operations management - experience in overseeing and managing day-to-day operations
• An individual who demonstrates initiative and is self-motivated to take on tasks beyond those delegated by their superiors and consistently performs beyond the expectations of their role.
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Minimum A level/Diploma qualification and at least one year experience.

This position will be based in Singapore to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

• Support the procurement function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with our technology to understand our company needs as well as work with our existing/new suppliers to determine company strategic alignment.

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree in Mechanical / Electrical Engineering / Material Science or other relevant discipline

• At least 3 year(s) of working experience in related field preferably in petrochemical industry

Specific Knowledge

• Possess very strong sourcing skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Excellent communication skills with all levels of organization and suppliers.

• Strong interpersonal skills to work productively and collaboratively with multi-functional teams to achieve business goals.

- Experience in commodity raw material purchase ( direct material ) with price trend analysis will be at advantage

- Familiar with SnOP process will be at advantage

Language

• Fluent in English for handling English speaking people

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

This role requires a highly versatile skill set and you will have opportunities to contribute to all relevant domains. Your responsibilities will include development and enhancing of new and existing products.

Responsibilities:

In this role, you will get the opportunity to be exposed to a wide range of marketing disciplines including but not limited to Digital, Retail, Partnerships, Brand, and Product Marketing across Rapsodo’s international markets.

To succeed in this role, you need to be eager to learn and ambitious to achieve, with excellent organizational skills, superior attention to detail, high resiliency and adaptability within a complex and fast-paced environment, as well as a commitment to continuous improvement.

• Oversee the management of the company’s DTC e-commerce platform via Shopify
• Manage the company’s selling presence on international Amazon marketplaces
• Execute in-market campaigns with distribution partners & retailers
• Work with content creators and media to conceptualise & publish features
• Create & optimise paid advertising campaigns in-house and via agency
• Design & manage regular email marketing campaigns
• Analyse & report on marketing data via digital marketing platforms
• Collaborate closely with international teams in US and Turkey
• Take on various ad hoc projects in marketing partnerships, media collaboration, and other key areas as assigned by manager

Requirements:

• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Candidates with strong Digital Marketing skills (social media/influencer marketing, marketing automation, digital advertising) would have an added advantage
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Sports Enthusiast (not required to be in Golf)

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Details:

• Salary from $2,700 to $3,400
• Location: Ubi, Singapore
• Experience in Customer Service & Operations in Automotive

Job Description

• Quality check and provide professional recommendations for appropriate repairs, body & paint works or servicing, ensure works are done according to manufacturer standard & guidelines.
• Supervising and managing the day-to-day operations within the workshop, ensuring efficiency and productivity in the tasks performed.
• Assist Immediate Superior in handling 1st level of complaint cases, meet up with customers, generating and assist inventory management, backorder, tools and workshop equipment, WIP, MTD, Monthly Contribution reports for ASM’s analysis and action plans. 
• Handling customer inquiries, complaints, and ensuring a high level of service quality is maintained. 
• Perform functional role to support QL customer service team during peak period or manpower shortage situation. 

Requirements

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry. 
• Proactive and independent with positive attitude

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Our client is a fast-growing company supporting the recycling and renewable energy industry based in Singapore. We are hiring an experience Marketing Communication Executive to be based in Singapore.

Responsibilities:

• Building rapport with members of the media is an important part of the job. It involves responding to their queries and arranging for media briefings.
• Assists with all promotions, special events, direct marketing programmes, special events and campaigns.
• Manage online platforms such as social media and networking events for corporate branding
• Work with regional offices and various division for successful brand awareness launches for corporate goals

Requirements:

• Diploma/Degree in relevant studies or equivalent years of experience in marketing, corporate communication, public relation agencies with an exposure in sustainability promotion or events
• Good communication skills in English and any other Asian languages will be an added advantage
• A strong team player and able to work with diverse culture office environment

For further details, please apply with a detailed CV or reach out to [email protected]

Wee Kim Wee School of Communication and Information (WKWSCI) is one of the top communication schools in the world, ranking 6th on this year Quacquarelli Symonds (QS) World University Rankings. The Research Office is established to support all research works at WKWSCI.

Being part of the Research Office at WKWSCI, this position supports the grant administration function in advising and assisting faculty and research staff members in all aspects of internally funded research projects and other scholarly research activities.

Responsibilities:

Research Grant Administration:

• Provides effective administration of research grant call applications and management of awarded grants

• Assumes the role as SAP Concur reviewer and first-level approver and work with the Finance department to provide the fastest and smoothest approver flow.

Communication of Research Information

• Creates weekly research e-newsletter to communicate information on internal and external grant calls to faculty and research staff members.

• Develops content for the school’s website for research grants, projects and achievements.

• Develops Research-related publications (Research Brochures /Pamphlets)

• Assists with the organisation of the monthly WKWSCI Speaker Series (Research Talks).

Monitoring Research Budgets and Assets

• Monitor budgets and expenditures relating to research grants

• Monitor deadlines for the submission of expenditure reports as well as progress and final reports

Requirements:

• A degree holder from a recognised university

• Proven administrative skills including the ability to handle data with accuracy.

• Excellent reporting with some finance working knowledge would be essential.

• Preferably 2 to 3 years of relevant work experience. Prior working experience in an academic institution will be an advantage.

• Sound interpersonal, communication and analytical skills

• Strong organisational and problem-solving skills.

• Proficient in Microsoft Office (Excel, PowerPoint, word)

• Ability to do content management and creation of information on research (Website, social media and newsletters)

• Positive attitude with strong desire to learn new skillsets

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working with the Marcom Team to formulate marketing communications strategies and campaigns for By the Bay community portfolio.
• Plan and execute corporate events, activities and programmes such as CSR events and monthly workshops.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Liaise with advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Engage suitable retail and office tenants to participate in events to create vibrancy and cohesiveness amongst tenants.
• Reporting to the Head of Marcom.

Requirements:

• Diploma in all disciplines.
• Min 1 to 2 years of relevant experience
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW84Y686 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Job Description:

1. Performing outdoor sales including showroom duties.

2. Self-motivated to hunt for new sales opportunities.

3. Following up with customers/leads to build and maintain a good relationship such as Interior Designers & Architects.

4. Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Job Requirements:

1. Display high level of interest and enthusiasm towards the product offerings

2. Results-oriented a

Attractive commission scheme

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented

2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.

3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.

4. Provide Technical assistance and advice to ships.

5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.

6. Assist in investigations of all insurance related matter.

7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.

8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,

9. Flag and Port Requirements and maintain vessels within budgets.

10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times

11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs

12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel

13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time

14. Ensure fleet vessels performance is within charter party requirements and Company goals.

15. Undertake technical related assignments and projects as and when required

16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on (Tanker - Bulk / Oil / Crude / Chemical / LNG / LPG ) or Dry Vessels ( Bulk Careers / Containers).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5 years.
6. Previous working experience of at least 1 year handling Foreign Going vessels as Technical Superintendent.