Responsibilities:

· Liaise and build relationship with new and existing suppliers and customers

· Cost calculation and prepare quotations

· Prepare budget and sales forecast

· Monitor sales and profitability

· Follow up on AP and AR

· Forex Management

· Prepare Sales and profit report

· Manage forwarders and 3rd party providers for storage, logistics and transportation arrangement

· Sales and Marketing (Business Development, meeting with customers and vendors)

· Planning and administrative (forecast planning and cost calculation)

· Operation (Urgent Shipment handling, quality issue handling, Ad-hoc)

Requirements:

· Degree in any fields preferably in Chemical Engineering/Bio Engineering/Supply Chain Management

· 1 to 2 years working experience

· MS Office

· Travel twice a month mainly in SEA

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of hands-on experience in procurement or purchasing specifically in the F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Scope:

• Work within local and regional on operating processes and claim handling procedures
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.

Requirements:

• Minimum Diploma/Degree with prior administrative experiences
• Able to commit 6 months
• Meticulous and detailed
• Proficient with Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Salary: $ 3000 - $ 3200

Working Time: Monday to Friday, 8am - 5pm

Working location: NorthStar @ AMK Singapore 569880

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Basic Bookkeeping or Accounting qualifications.
• Minimum 1 year of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a Supply Chain Executive (Inventory) to be part of their IT team for ongoing transformation projects. They are located in the West – easily accessible.

Duties:

• Oversee demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses.
• Collaborate with inventory planners to meet Service Level and Cost KPIs and address operational challenges.
• Coordinate with buyers, suppliers, warehouses, and other stakeholders to ensure timely deliveries.
• Manage inventory-related tasks, including handling short shelf life and aging stock, resolving stock issues, processing store allocations, and preparing inventory reports.

Requirements:

• Diploma in Logistics and Supply Chain or related disciplines
• Preferably 2 years of relevant experience in Inventory Planning and Ordering

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2600 -$2800

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Duration: 5 years contract (renewable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Company's Profile
Julian Grey's client provides air conditioning services and a range of installation, maintenance, and ventilation solutions.

Responsibilities

• Manage both existing and new customer accounts, coordinating with subcontractors and internal HVAC technicians.
• Prepare and present quotations, ensuring they meet client needs.
• Achieve or surpass sales targets as set by management.
• Provide pre-sales technical guidance and post-sales support to key clients, offering consultation on technical matters.
• Compile weekly and monthly sales reports for management review.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Marketing Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Salary: $ 3000 - $ 3200

Working Time: Monday to Friday, 8am - 5pm

Working location: NorthStar @ AMK

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Basic Bookkeeping or Accounting qualifications.
• Minimum 1 year of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Scope

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review of sales ledger and purchase ledger reconciliation
• Review monthly inter-co billing and ensure consistent accounting treatment
• Review debtors aging reports and vendors statement reconciliation
• Prepare commissions for payroll submission
• Prepare payroll journals
• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Budget and forecasts - Provide assistance to reporting team to formulate budget and forecasts
• Other ad hoc duties assigned

Requirements

• Diploma holder in Accounting & Finance with 5-6 years of working experience or Degree holder in Accounting & Finance with 3-4 years of working experience
• Proficient in MS Excel

Interested applicants please send your resumes to [email protected]

Jane Lui Jie'en

Recruiter (R1104482)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Info:

• Salary: Basic up to $4500 + Phone Allowance $80 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Boon Lay MRT

Job Scope:

Trade Marketing Support:

• Assist the Marketing Director in planning and executing campaigns to promote third-party brands in retail supermarkets
• Coordinate marketing activities and promotional events for third-party brand partners
• Develop advertising materials for point-of-sale (POS) displays, digital, and social media platforms
• Aid in creating sales support materials and organizing in-store promotions

Retail Marketing for Offline Retail Shop and Online E-shop:

• Support the Marketing Director in executing local store marketing strategies, weekly promotions, and activities to boost foot traffic and sales at the Retail Shop and online store, aiming to meet sales targets
• Plan weekly promotions for the Retail Shop and online store, including product selection and pricing strategies
• Assist in managing retail merchandising to ensure optimal product displays and enhance sales

Marketing Apps Maintenance:

• Help the marketing team maintain and update mobile apps and optimize platform performance
• Monitor and resolve app performance issues to ensure smooth functionality
• Collaborate with UX/UI designers to improve user interfaces and overall user experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $3500.00 to $4200.00
Working hours: 5 days, 9am – 5:30pm
Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Job:

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for McLaren and Pagani
• Optimize CRM systems to enhance customer relationships and loyalty
• Analyze customer data to identify trends, preferences, and behaviors
• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives
• Develop and maintain relationships with external partners, influencers, and media outlets

Requirements:

• Degree in Marketing or a related field
• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands
• Possess a valid class 3 driving licence

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Accounts Executive | Full Sets | Up to $3.6k | AMK

Salary: $ 3000 - $ 3600 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: NorthStar @ AMK

Job Responsibilities

Supervision and Team Management:

• Oversee the daily operations of the accounting department.
• Provide guidance, support, and supervision to accounting staff.
• Leading and motivating the accounting team in order to achieve the set OKR and KPI
• Ensure that team members adhere to accounting principles and company policies.
• Prepare financial forecast for inter-companies billing.
• Work with department heads to align financial goals across the company

Financial Reporting:

• Maintain Full set of accounting records for multiple companies.
• Prepare staff allocation report.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Prepare and review quarterly GST reporting.
• Prepare monthly accounting schedule.
• Prepare and review group of month-end closing report to managements.
• Oversee the preparation of financial statements, ensuring accuracy and compliance with accounting principles and standards.
• Ensure timely completion of monthly accounts of companies directly under your responsibility and other group of companies handled by accounting staff.

General Ledger Management:

• Oversee general ledger activities, including journal entries and account reconciliations.
• Ensure all financial transactions are recorded accurately and on time.
• Reviewing financial statements for accuracy and make adjustments when needed.
• Implement and maintain internal controls to protect company assets.

Compliance and Regulations:

• Stay updated on accounting regulations and ensure the company stays compliant..
• Ensure compliance with local government requirements and timely reporting to relevant regulatory bodies.
• Coordinate with auditors and external consultant on compliance matters.

Process Improvement:

• Identify areas for improvement and increase efficiency in accounting processes.
• Implement best practices to streamline accounting procedures.
• Participate in system upgrades or implementations.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Diploma or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

HR & Admin Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,800 - $3,000 + $90 Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

General

1. Reporting to the Head Supply Chain of the Company.
2. Identify with and practice at work the company’ core values of safety, integrity, conservation, ownership, ethics and professionalism.
3. Collate, and organise timely and accurate logistics reports of the company and its subsidiaries to the directors and management as required.
4. Actively communicate communiques, policies, and directives etc as set out by the company to other staff, agents under employment by, or in any form of affiliation / alliance with the company or its subsidiaries.

Operational Administration

1. Maintain and Responsible for inventory accuracy.
2. Maintain records of goods received and update unsatisfactory goods.
3. Provide admin Support on land delivery & collection activities
4. Provide admin Support for all shipping activities and documentation.
5. Manage the disposal and recycling of all process generated waste and scrap
6. Perform loading & unloading of goods from containers and trucks when required.
7. Perform regular stock takes and address non-conformances
8. Plan and schedule driver for collection or loading operation
9. Prepare and maintain records of goods during loading & unloading.
10. Prepare and manage the logistics system to optimize time management.
11. Put-away to pallet locations, shelf locations and cantilever racking
12. Responsible for 5s housekeeping rules
13. Enforce the operational and safety policies in the workforce on site in the facility.
14. Other duties as assigned.
15. PR / Singaporean / Malaysia Only.

Duties and Responsibilities

• Maintain and ensure all conference rooms and pantries are clean, organized, and in good condition.
• Stock and organize amenities in conference rooms, ensuring they are available at all times.
• Report any defects in equipment, amenities, or conference room facilities to the relevant departments.
• Escort clients and visitors to meeting rooms.
• Facilitate beverage ordering and service for meetings and corporate events.
• Monitor pantry stock levels and ensure provisions are replenished as needed.
• Prepare conference rooms for meetings, including catering arrangements and beverage setup for functions or events.
• Address guest concerns, comments, and complaints with urgency and discretion.
• Liaise with vendors for equipment maintenance, catering orders, and pantry supplies.
• Prepare stock inventory and servicing reports for management review.

Job Requirements:

• Min 2 years of experience in Hospitality, F&B, or Customer Experience roles.
• Food Hygiene Certification preferred (training will be provided if not certified).
• Min Degree in Hospitality or a related field is an advantage but not required.
• Proficient in Microsoft Word and Excel

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities

• Purchase administration and order processing.
• Negotiate with suppliers for the most cost-effective deal.
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule.
• Monitor cost and project budget and develop cost forecasts.
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost.
• Competitiveness.
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal.
• Departments.
• To perform any other duties as assigned by management.

Requirements

• Preferably having experience in relevant fields.
• Team players and committed to work.
• Good communication and negotiation skills.
• Proactive in solving problems.
• Good in planning, organizing, and prioritizing assignments.
• Able to implement improvement processes.
• Independent, able to work under pressure, as well as multi-tasking.

TES Capital is the leading Purchaser of Insurance Policies in Singapore, helping people with immediate cash needs to get the highest value possible for their life and endowment insurance policies.

Due to the recent expansion of our operations, we are seeking an Administrative Executive / Assistant to support the Company’s operations.

Responsibilities

To primarily assist on administrative functions, which would include:

a) preparing insurance forms and agreements accurately

b) scanning, filing and printing of documents

c) maintain customer database

d) assist in preparation of payments to insurers and clients

e) liaising with insurance companies and clients on documentation matters

f) Assist with other administrative or ad-hoc matters when requested

The selected candidate is expected to be flexible on working locations, which could be in our office at West Coast, insurer’s office in the CBD area or “work from home”.

Requirements

o Minimum ‘O’ Level

o Preferably with at least 1 years working experience in administrative role

o Proficiency in Microsoft Office

o Ability to commence work immediately will be an added advantage

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Description :

This position reports to the Managing Director and interfaces with Company's operation manager and HR staff. One-Stop Healthcare Pte Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities :

1.) Client Support and Coordination:
-- Serve as the first point of contact for clients, addressing inquiries on available medical services.
-- Coordinate and schedule medical appointments, consultations, diagnostic tests, and treatments with healthcare providers.

2.) Medical Assistance:
-- Support clients in understanding medical procedures, treatment options, and healthcare provider recommendations.
-- Facilitate communication between clients and medical professionals, ensuring that all client questions are addressed in a timely manner.

3.) Travel and Logistics Management:
-- Organize travel logistics for international clients, including accommodation, transportation, and special requests.
-- Assist with visa applications, travel insurance, and other administrative needs for overseas patients.

4.) Collaboration with Healthcare Providers:
-- Build and maintain strong relationships with healthcare providers, hospitals, and specialists. -- Collaborate with medical professionals to ensure a smooth and coordinated experience for clients.

Competencies :

1.) Healthcare Systems Knowledge:
-- Basic understanding of medical terminology, healthcare procedures, and treatment protocols.

2.) Customer Relationship Management (CRM) Systems:
-- Experience using CRM tools to manage client data, track requests, and maintain communication.

3.) Travel and Logistics Coordination:
-- Skilled in organizing travel, accommodation, and medical appointments for international patients.

4.) Problem-Solving and Decision-Making:
-- Ability to handle unexpected issues and prioritize tasks in a fast-paced environment.

5.) Attention to Detail:
-- Ensures accuracy in scheduling, medical documentation, and travel arrangements.

6.) Confidentiality and Compliance:
-- Knowledge of data protection regulations and maintaining strict confidentiality in handling sensitive information.

Duration of Attachment is 6 months

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394