Our Team

Founded in 2014, Lumens Group (“Lumens”) has created an ecosystem comprising of a premium class of assets and a platform to enable and improve the lives of driver-partners.

Since then, Lumens Group (“Lumens”) grew its fleet by 1000x, establishing itself as a leader in Singapore’s PHV leasing sector. To address the diverse and growing needs in the mobility market, we’ve expanded our services to encompass personal and corporate leasing, vehicle purchasing, and financing solutions. As we enter the next phase of our growth, we are focused on building a leading mobility ecosystem and developing innovative platforms that provide seamless, value-driven experiences for our customers.

Responsibilities:

• Researching prospects for new sales opportunities within Private Hire Vehicle (PHV), leasing.
• Generating leads through creative, direct outdoor channels and ensure smooth follow-up including setting up appointments.
• Contacting potential and existing customers on the phone, by email, and in person.
• Managing the entire sales process including working cross functionally with other internal departments, and after-sales service team.
• Understanding customers’ needs and proposing relevant solutions.
• Build long-term trusting relationships with customers.
• Meeting and achieving daily, weekly, and monthly sales targets.
• Participating in sales team meetings, being proactive in conducting monthly market research of the private hire/PHV industry competitive landscape.

Requirements:

• Minimum Diploma/Degree in any field or its equivalent.
• At least 2 – 5 years of experience.
• Self-motivated with the ability to think outside the box.
• Driven and passionate about sales.
• Strong command of English, both written and spoken.
• Excellent communication skills - very good at inter and intra-team communication.
• Strong team player and collaborative work style.

• MNC
• Permanent Position

Our client, a leading manufacturer, is looking for suitable talents to join their growing business as Accounts Executive.

RESPONSIBILITIES:

• Perform daily AP duties, verifying invoices and monitoring payment schedules to ensure timely and accurate payments to suppliers, avoiding late payment penalties.
• Liaise with salesmen to arrange advance payments.
• Have basic knowledge of analyzing profit and loss and balance sheet reports for credit limit reviews.
• Assist in preparing payments for staff claims.
• Respond to vendor inquiries regarding payment status, discrepancies, disputes, and other concerns.
• Assist in preparing commission reports, accounts payable reports, including aging reports, payment forecasts, and analysis of trade payables.
• Work closely with the sales and accounts team to ensure timely payments.
• Ensure compliance with internal financial policies, tax regulations, and external audit requirements.
• Maintain accurate documentation for all AP transactions to meet audit and internal control requirements.
• Perform other ad-hoc tasks as assigned

REQUIREMENTS:

• Diploma / Bachelor Degree in Accounting
• Minimum 2 years of experience in Account Payable
• Familiarity with SAP, GST and Tax knowledge

OTHER INFORMATION:

• Location: Central
• Working hours: 5 days work week
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Supporting Fare System Manager for system security and system assurance of the public transport Automatic Fare Collection (AFC) system. The executive shall work with team on activities related System Assurance & Planning, Change Management, Data Management and System Compliance (cyber-security), End-User System Support (System Defects & Process Management).

Note that the list is not comprehensive and related duties may be assigned from time to time.

Responsibilities

· Support internal/external system audit activities and requirements

· Working with first line maintenance for issues arising from systems, reports, parameters, access, connection, security, data, business rules defects & fare related incidents (Perform Level 1 investigation & liaising with Maintenance Contractor for L2 investigation/rectifications)

· Supervising the reporting data team for data back-up, recovery & housekeeping

· Coordinating with external parties (PTO, TL, LTA) & internal parties related to Fare System matters.

· Managing Fare System user access control and administration

· Managing system change management and implementation.

· Managing Fare System documentation and compliance records.

· Investigation & statistical analysis for system prediction & investigations

· Prepare presentation to management on issue and fare system related matters.

· Prepare to learn and master Fare System

Other scopes as assigned.

Hiring: HR Executive

5 days work week

Basic SGD $2.2K to 2.8K

✅ Manage full-cycle recruitment for various roles
✅ Oversee employee onboarding and training
✅ Develop and implement HR policies and programs
✅ Act as a point of contact for employee relations
✅ Support organizational development and performance management

Benefits:

✨ Collaborative and supportive team

Roles & Responsibilities

Responsibilities:

• Handle payroll, yearly Auto-Inclusion Scheme submission and leave management - own the payroll process and contribute to its continuous improvement
• Administration/Employee Data Management matters
• Handle recruitment matters pertaining to interns
• Support recruitment process (including recruitment, on-boarding, confirmation, off-boarding and orientation)
• Data management of leave and claims in HRIS
• Support performance appraisal process and compensation and benefits activities
• Childcare leave claim submission and tracking
• Support work pass matters (New applications, renewals, cancellations)
• Handle and resolve employee queries
• Other ad-hoc tasks assigned

Requirements:

• Experience – 3 year of experience
• Language – English required, and Mandarin preferred
• Personnel and Human Resources — Knowledge of labour law (MOM)

We are seeking a dynamic and results-driven Account Executive to join our event management team. The ideal candidate will have a passion for events and a proven ability to build relationships, close deals, and achieve sales targets. You will be responsible for identifying and pursuing new business opportunities, managing client relationships, and ensuring the successful delivery of events to meet and exceed client expectations.

Key Responsibilities

Sales and Business Development

Identify and generate leads through networking, cold calling, and attending industry events.
Develop and maintain a pipeline of prospective clients to achieve sales targets.
Pitch event management services to prospective clients, tailoring proposals to meet their specific needs.

Client Relationship Management

Build and nurture strong relationships with existing and potential clients.
Act as the primary point of contact for clients throughout the sales process and event lifecycle.
Address client inquiries, concerns, and feedback promptly to ensure satisfaction and repeat business.

Event Coordination Support

Work closely with the event planning team to ensure seamless delivery of events.
Communicate client requirements clearly to the project team to ensure alignment with client expectations as well as proper handover

Reporting and Documentation

Prepare and present regular sales reports to the Sales Manager.
Maintain accurate records of sales activities, client interactions, and contract agreements.

Qualifications and Skills

• At least 2 years of experience in the relevant field
• Proven experience in sales, preferably in the event management, hospitality, or related industry.
• Process strong product knowledge in the events industry
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and meet deadlines.
• Proficient in CRM software and Microsoft Office Suite.
• A bachelor’s degree in business, marketing, or a related field is preferred.

Key Attributes

• Highly motivated and target-driven.
• Strong organizational and multitasking abilities.
• Creative thinker with a client-focused mindset.
• A team player with a collaborative approach.

Why Join Us?

• Opportunity to work on exciting and diverse events.
• Supportive and innovative team environment.
• Competitive salary with attractive performance-based incentives.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

• Identify and pursue customers: Use research, referrals, networks, and cold-calling to find new customers
• Build client relationships: Provide after-sales service, respond to customer queries, and resolve objections
• Negotiate deals: Negotiate sales, costs, deliveries, and specifications with buyers and business executives
• Close sales: Convert leads into sales and close sales with customers
• Provide product presentations: Create sales presentations for clients and colleagues
• Set and track goals: Set sales targets and goals, and prepare sales reports
• Analyze data: Analyze data to improve sales approach, and monitor competitors and customer demand
• Work with other departments: Work with sales and finance departments to support payment processes, and work with cross-functional teams

Job Responsibilities

· Handling full or half sets of accounts (eg; AP/AR)

· Ensure timely recording of creditors invoices and payment transactions and chasing external tenants for billings and Cheque

· Keying daily and monthly sales report

· Maintain proper filing and documentation of records

· Retrieve and resend invoices, credit notes and statement of accounts

· Involved in cashflow calculation and preparation

· Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required

· Assisting with administrative support

Job Requirement

· At least a Diploma in Accounting/Finance or related fields

· At least 1 year of relevant experience in Accounting

· Good interpersonal skills, able to communicate effectively

Partnerships Executive

Salary: Up to $4,500

Location: Midview

Overview: The Partnerships Executive is responsible for identifying, building, and nurturing strategic partnerships to drive business growth and brand visibility. This role involves collaborating with internal teams, negotiating partnership agreements, and ensuring effective implementation of joint initiatives.

Key Responsibilities:

• Identify and develop new partnership opportunities to support business objectives.
• Maintain and strengthen relationships with existing partners.
• Collaborate with internal stakeholders to align partnership strategies with company goals.
• Negotiate, draft, and manage partnership agreements.
• Monitor partnership performance and ensure objectives are achieved.
• Propose and execute co-branded campaigns or initiatives with partners.
• Work closely with internal stakeholders to execute campaigns timely
• Support and coordinate events efficiently and effectively

Requirements:
● Strong communication and negotiation skills.
● Ability to build and maintain long-term relationships.
● Analytical mindset to evaluate partnership impact.
● Resourceful, proactive, and goal-driven.

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu
R1985241
EA 24C2366

Who we are:

Rarespawn Ventures is a next-generation entertainment group and global venture builder bridging gaming, esports, and entertainment through cutting-edge technology, premium content, and strategic media solutions. Our portfolio consists of leading companies in the world of gaming, esports, and entertainment such as: Dynamite Games, GosuGamers, Cargo Studios, Decentralised Gaming Ventures (DGV), and more.

What We Need:
We are seeking an experienced and highly organized Executive Assistant to provide high-level administrative support to our CEO. The ideal candidate will be proactive, detail-oriented, and able to manage multiple tasks and projects simultaneously. This individual must be comfortable working in a fast-paced environment and possess excellent communication and problem-solving skills.

Key Responsibilities:

• Calendar Management: Efficiently manage the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Communication Management: Act as the point of contact between executives and internal/external stakeholders. Handle emails, phone calls, and other communication, ensuring timely and professional responses. Cascade messages and updates to relevant team members
• Meeting Coordination: Organize and prepare materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Travel Arrangements: Coordinate all aspects of travel, including booking flights, accommodation, transportation, and creating detailed itineraries.
• Document Preparation: Prepare reports, presentations, and correspondence. Assist with the preparation of contracts, proposals, and other business documents as needed.
• Event Planning: Assist in organizing company events, conferences, and other corporate functions.
• Project Support: Help execute operational projects and initiatives as requested by the executive team, including research, scheduling, and data collection.
• Confidentiality: Maintain a high level of confidentiality regarding sensitive information and organizational matters.
• Task Prioritization: Manage a variety of tasks effectively while prioritizing and meeting deadlines in a dynamic work environment.

Who We Think Will Be A Great Fit:

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.
• A minimum of 3-5 years of experience as an Executive Assistant or in a similar role supporting C-level executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with other office software tools.
• Strong organizational and time management skills, with the ability to multitask.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to remain calm under pressure and handle sensitive situations with professionalism and discretion.
• Proactive, resourceful, and highly organized.
• Strong interpersonal skills and the ability to interact with all levels of the organization.
• Flexibility and adaptability in a dynamic environment.

Bonus Points

• Experience working in a corporate or fast-paced environment.
• Knowledge of project management tools and systems.
• Fluency in additional languages is a plus.

Substantial background in working with Indian Tandoor and preparing delicious Curries

o Specialty dishes include Tandoori Chicken, Butter Chicken, Kebabs and Indo Chinese dishes

o Familiar with Indian culinary cooking methods, products and techniques

o Strong background in indian influenced practices utilized in the culture and cuisine

o Knowledge of Indian spices and cooking tools.

o A multi-skilled Chef with good all-round food preparation and catering expertise.

o Capable with a track record of dealing with all kitchen, canteen and culinary related issues.

o A proven ability to react in areas that require immediate attention and ensuring that all food is always presented to the highest possible standards.

o Ambitious and seeking to continually broaden knowledge of food, cutting edge cuisine, and overall event presentation.

o Ensure that the food meets the quality standards as determined by the management

o Plan, direct and execute food preparation and cooking

o Planning and management of event as per client requirement and to budget

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Job Summary:We are seeking a highly organized and proactive Executive Assistant to support senior leadership and ensure smooth daily operations. The ideal candidate will possess strong communication, problem-solving, and multitasking skills to handle a wide range of administrative tasks efficiently.

Key Responsibilities:

• Organise board meetings and ensure relevant documents are distributed to the Directors and Stakeholders.
• Liaising with the Board of Directors & Stakeholders on meetings and announcements.
• Managing and drafting of all corporate confidential documents, inclusive legal agreements, engagement contracts, ACRA filing, meeting minutes, board resolutions, annual report. Meeting presentation deck.
• Compile and close monitoring of all statutory licences for the company.
• Support both the CEO & President on all administrative task and to follow thru with the relevant stakeholders timely.
• Managing the CEO & President’s calendar and to make travel plan, booking and meeting event appointment appropriately.
• Organized and co-ordinate on any company events when required.
• Arrange, co-ordinate and as the point of contact for visitors and statutory agencies visiting to site, inclusive receiving and networking with them.
• Other ad-hoc duties as requested by the Management.

Required Skills & Qualifications:

• Proven experience as an Executive Assistant or in a similar administrative role.
• Exceptional organizational and time-management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multitask effectively.
• Ability to work independently and prioritize tasks.
• High level of professionalism and integrity.
• Discretion with sensitive and confidential information.

Preferred Qualifications:

• Experience with project management software and tools.
• Familiarity with handling budgets or financial reports.
• Bachelor’s degree in business administration or a related field.

(a) Processing of sales orders in a prompt manner

(b) Issuing sales invoice and credit note

(c) Account for deliveries, resolve undelivered orders and stocks returned

(d) List and expand the products and offers onto e-commerce platforms

(e) Monthly analysis of e-commerce metrics in terms of service level, response rate and present recommendations to improve ratings

(f) Identify competitors and monitor their pricing and activities

(g) Overall liaison with respective e-commerce platform representatives

(h) Assist in the management of E-commerce warehouse assistants

(i) Assist in the management of sales admins

(j) Maintain and compile monthly reports

(k) Identify new products that add on offer

(l) Contact customers / vendors to answer their queries

Responsibilities:

• Coordinate purchasing activities for materials and services based on company’s needs
• Handle quotation, issue purchase order and maintain updated records
• Track orders and ensure timely delivery
• Update internal databases with order details
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Vendor sourcing activities
• Prepare reports – Price evaluation report, expenses report and etc
• Performs other duties as assigned

Requirements:

• Good understanding of supply chain procedures
• Hands on experience with purchasing software
• Computer skills in Microsoft Office Suite (Word, Outlook, Excel and Power Point)
• Meticulous “eye” for detail and accuracy
• Min. 2-3 years of work experience
• Min. Diploma or Bachelor’s degree
• Able to create and administer a task priority list based on company’s needs
• Desire to grow, take on new responsibilities and establish yourself on our team

Other Information:

• 5 working days, Monday to Friday (8.00am to 5.30pm)
• Two ways company transport provided at Boon Lay & Pioneer MRT station
• Permanent Full Time role

We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

• Flexible timing.
• Can work from home.
• No experience needed.
• We will provide all the neccessary training.
• If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

Responsibilities:

• To assign various work tasks to drivers for delivery of customer's trailers.
• To handle all complaints, feedback and problems.
• Handling vehicle repair schedule with workshop.
• Application of required customs and permits etc… if necessary.
• Other admin and billing functions.

Requirements

• Able to work in challenging environment
• Willing to work at night
• Min 1 year experience in manufacturing or transport industry
• Entry Level candidates are welcome to apply, must be willing to learn
• PC literate
• Well organize & able to multi-task
• Willing to work in West Area (Company transport from Joo Koon/Choa Chu Kang MRT)
• All are welcome to apply

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Guest Relations Executive (Executive Club)

To support the seamless daily operations of the Executive Club, which includes maintaining exceptional service standards, facilitating communication team members, and addressing other operational needs at the Executive Club.

What you will do

The Guest Relations Executive is the core of the Rooms Department operation. The incumbent will offer the guest of the Executive Club an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the Executive Club and handle inquiries from guests via phone calls or emails.

What you bring

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Postgraduate or diploma in hotel management or its equivalent
• Possesses Executive Club/F&B service experience and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• Adaptable to working in a fast-paced environment
• Team player
• Attentiveness and patience towards the guest

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Apply sales targets to guide sales performance.
• Build relationships with sales networks and leads to support sales.
• Carry out relationship management programmes with buyers.
• Gather information to be included in sales proposals.
• Identify trades that create value for buyers.
• Monitor competitors and customer demand to provide data for sales strategy development.
• Perform follow-up actions to close sales.
• Provide solutions that meet buyers' technical requirements.
• Relay feedback from buyers to improve sales targets.
• Review technical requirements or non-standard buyer requests.
• Understand buyers' overall business cycle to identify buyers' current and future business needs.
• Work with others to increase the number of potential buyers
• Perform administrative duties as required

JOB RESPONSIBILITIES

· - Identify, evaluate, and select suppliers based on cost, quality, and delivery capabilities.

· - Ensure all purchased items meet specifications and comply with relevant standards.

· - Negotiate contracts, terms, and pricing with suppliers to secure optimal cost efficiency and align with project requirements.

· - Manage purchase requisitions, orders, delivery, and invoices.

· - Monitor inventory levels and forecast demand to ensure timely procurement of necessary materials.

· - Collaborate with departments to understand purchasing needs and ensure alignment with company objectives.

· - Conduct supplier evaluations and performance reviews to maintain compliance with contractual obligations.

· - Build and maintain strong supplier relationships, resolving issues related to delivery, quality, or invoicing.

· - Perform additional tasks as assigned.

JOB REQUIREMENTS

· - Degree in Quantity Surveying, Building, Mechanical and Electrical Engineering or Supply Chain Management with at least 2 years of relevant experience.

· - Prior experience in the construction sector, main contractor is preferred.

· - Knowledge of the full procurement process, including Quantity Surveying (QS) experience, is an advantage.

· - Strong communication (both written and verbal) and interpersonal skills.

· -Good negotiation and stakeholder management skills

· - Self-motivated, resourceful, and with a positive attitude.

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organization’s long-term goals and decision-making process. You will be supporting the conducting of research, analysing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

Responsibilities:

Administrative Support

• Administrative support to Top management, including but not limited to calendar management, meetings (internal/external) coordination, travel arrangements, expense claims.
• Manage sensitive and confidential information with discretion
• Plan day-to-day schedule in an efficient and error-free manner
• Organize, plan and coordinate management events and meetings.
• Collaborate with key management team across divisions and countries to ensure alignment of initiatives and communications
• Provide divisional administrative support relating to general administration, organizational changes and business continuity.

Strategic Support

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives.
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals.
• Analyse relevant data sets extract meaningful insights to support strategic initiatives and decision-making processes.
• Keep abreast of current affairs, economic & industry trends, market dynamics, and emerging technologies that may impact the organization’s strategic direction
• Preparation of reports/presentation materials

Requirements:

• Bachelor’s degree in any discipline.
• Minimum 3-5 years of relevant working experience
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Professional C-level (& secretaries) communication skills across Asia regional countries
• Strong proficiency in MS Office Suite and Dala Analysis tools.
• Meeting convention and event organization skills
• Strategic thinker with strong business mindset
• Discreet and ability to handle confidential information
• Fast worker and street-smart in problem solving
• Possess good initiative and pleasant disposition
• Exceptional organizational and multi-taking abilities
• Adaptable and with ability to work in ambiguous and fast-paced environment.
• Positive learning attitude, a strong team player
• Self-driven & fast learner
• Good time management and ability to prioritize tasks
• Experience working in a regional office preferred
• Proficiency in Japanese (read, converse and write) would be an added advantage as this position will need to liaise with Japan HQ on a frequent basis, on matters which may include but not limited to day to day matter, translation of document from Japanese to English (vice versa).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan with Raffles Insurance with the option to upgrade at subsidized corporate rates.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description

• Manage and maintain day-to-day operations of residential property
• Ensure effective and efficient management of the common areas through routine checks
• Assist the team to support daily operations
• Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and completed on schedule
• Engage service providers through a proper approval system; manage contracts and performance of service providers
• Follow up with service providers on submission of monthly maintenance schedule, quotations, claims and invoicing
• Convene and attend all meetings of the Developer and/or with the Council of the Management Corporation Strata Title (MCST)
• Prepare minutes and reports for meetings
• Obtain quotations for repair and maintenance services
• Attend to residents’ feedback professionally to ensure timely and prompt responses
• Prepare and submit an annual budget and recommend rates of Maintenance Fund / Sinking Fund contributions
• Ensure compliance with BMSMA, relevant laws, government rules and regulations and the company’s policies
• Process and assist in putting up paper for extraordinary works when necessary
• Review all facilities with an aesthetic eye for detail;
• Be well-organized and able to be hands-on to trouble-shoot and fix issues related air conditioning (Daiken VRV), plumbing, humidity related issues, all M&E issues, service provider management, and optimize efficiency while reducing operating costs.
• Supervises all senior technicians, technicians and craft men to ensure high quality preventive, corrective and guest demand maintenance services are provided
• Supervises all Team Leaders, Senior Technicians and Technicians to ensure high quality preventive, corrective and guest demand maintenance services are provided.
• Reports any faults and renders assistance as and when required by department head / hotel management and takes on any responsibilities and tasks as assigned by supervisor and hotel management
• Conducts walk through and visually assesses the safe and efficient maintenance and operation of the physical aspects of the hotel, including guest rooms, public areas, all mechanical, electrical, H.V.A.C. systems and any other related equipment.
• Assists in developing, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures in compliance with corporate standards, local, state and national codes and regulations to protect the asset, guests and associates, to ensure optimum operations, minimize expenses and maximize customer satisfaction.
• Responsible for the short and long term planning and day-to-day operations of the Engineering Department.
• "Can-do" attitude with resourcefulness and phenomenal efficiency can set you apart among our candidate pool.
• The goal is to ensure our accommodations is problem-free;
• Managing the upkeep of equipment and supplies to meet health and safety standards;
• Trouble-shoot, plan and coordinate all installations and repairs of (telecommunications, heat, electricity etc.) and refurbishments;
• Hands-on as well as manage the upkeep of buildings, equipment and supplies to meet health and safety standards;
• Inspect buildings’ structures to determine and implement the need for repairs;
• Obtain comparative quotations;
• Review utilities consumption and strive to minimize costs;
• Supervise foreign staff facilities staff (handy-men) and external contractors;
• Control activities like waste disposal, building security etc.;
• Handle insurance plans and service contracts;
• Keep financial and non-financial records;
• Maintain all trackers.
• Any other jobs requested by management.

Requirement

• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management, or equivalent qualifications
• For Officers: At least 1 year of relevant working experience in strata-titled residential property management
• For Executives: At least 3 years of relevant working experience in strata-titled residential property management
• Team player with good communication skills
• Able to adapt to a flexible working environment
• Knowledge of Building Maintenance & Strata Management Act (BMSMA) will be an added advantage

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

· Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

· Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

· Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

· Should be able to provide direction for all day-to-day operations in the kitchen.

· Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

· He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

· Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

· Determines how food should be presented, and create decorative food displays.

· Recognizes superior quality products, presentations and flavour.

· Ensures compliance with food handling and sanitation standards.

· Follows proper handling and right temperature of all food products.

· Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

· Coordinates with the purchasing department for the acquisition of needed goods and services.

· Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

· Ensure proper grooming and hygiene standards for all kitchen staffs.