We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

Project Identification

• Periodically review business processes and performance against three parameters (turn around time, ease of use, first time right). Collaborate with various teams within the business (such as sales support, commercial, sales, etc) to identify issues and opportunities; Seek inputs and ideas of how other businesses are facing similar challenges (such as value stream mapping, etc); Identify possible projects and qualify and rank them on their criticality. Along with team member collate statistics to analyze issue and build business case for the project; Identify project managers and team based on the nature of identified issues and relevance to functions.

Program Management

• Review project charters prepared by teams and provide own inputs and guidance; Finalize along with functional representatives project milestones and KPIs; Seek support of various stakeholders in GCS to represent GCS on identified projects; Discuss project charters and milestones at weekly meetings and status on the bi weekly calls for any hurdles or roadblocks; Track success of complete projects against their specific KPIs; Review on a quarterly basis the projects with senior stakeholders from respective functions the projects, their achievements and any hurdles to be resolved; Drive interfunctional coordination for resolution of issues as required.
• Develop along with cross functional team project charter for allocated projects as project manager; Collate supporting information and statistics on the issue; Analyze the issue with project team; Brainstorm with team on possible alternative and finalize feasible solution; Coordinate with IT team for automation of new process if required; Pilot or implement solution and measure success against set KPIs; Develop and if required along with project team conduct training on the new process to the relevant stakeholders.

New Product Launch

• Support launch of new products and services; Identify with cross functional team internal processes that would be affected; Prepare change roll out plan (system codes, product literature, customer order forms, templates, pricing lists, etc); Participate in launch review calls to provide status update, resolve any dependencies; Oversee roll out of change plan and drive course correction where required.

Development Team

• Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.

Cloud Architect

• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.
• Administer and maintain servers across virtual platforms.

Job Description & Requirements

The primary role of Infrastructure Security Lead is to support and lead the transformation of the security services within the Technology Infrastructure and Operations team. The role will serve as a bridge between the Cybersecurity team and the various technology team to drive end to end IT security implementation as per the governance and policies. The role will be expected to have good security knowledge to lead the team and assist in developing security infrastructure standards and assist in planning out project implementation. The role will collaborate with Engineering, Architecture, Application Development, Business partners, Corporate Systems, venders / service providers, and various infrastructure and operations groups to create and support the operational environment for new and existing services. The right candidate earns trust through outstanding performance, effective communication skills, and a strong record of delivering results timely and effectively. You should have experience managing security programs and implementing security standard.

Key Responsibilities

● Performing end to end IT solutioning and workflows risk assessment to identify potential technology security risks and propose mitigation solutions.

● Responsible for all cyber security related activities of the systems under the technical team.

● Ensure compliance and secure operation of the application in accordance with internal processes, procedures, and compliance requirements set forth by the Cybersecurity policy.

● Ensuring that requirements in IT Audit, Standard, Policy, Compliance and Risk controls are met when providing security solutioning.

● Define and delivery measure to ensure the effectiveness of controls.

● Provide technology security best practices and security consultancy to multi cross functional business teams.

● Understanding business requirements and capable to apply Security-By-Design.

● Ability to articulate security requirement and present in technology language.

● Grow Security Technology team competence.

● Five years or more of IT Service Management, enterprise networking, voice, and security and/or project management is preferred.

● Facilitate teams to critically review current processes for effectiveness, quality, and simplification.

• Review and approve network security measures and monitoring.

● Develop and implement process solutions to improve operational efficiency.

● Hand-on experience in leading security project, audit and compliance.

Required Skills and Knowledge

● BA/BS degree or equivalent experience.

● Minimum 8 years of relevant experience in Cyber Security.

● Experienced with PCI DSS, ISO Standards, Payment Service Act by MAS, PDPA and GDPR.

● Security certifications (E.g. CISSP, CISM, ISO27001 Lead Auditor, LPT, CMQAPT).

● Persistence, stakeholders influence and attention to detail personality.

● Open minded to explore security initiatives.

● Knowledge in NIST, ISO27001, OWASP Security Standard.

● 3 years or more in leading and managing projects.

● 3 years related experience in infrastructure/network/storage environments and designing, planning, documenting and implementation of infrastructure. Professional experience architecting/operating solutions built on Network and Security.

● Experience migrating or transforming legacy business/ customer solutions to the cloud.

● Outstanding customer relationship management, operations, delivery experience and collaboration skills.

● Demonstrated ability to think strategically about business, product, and technical challenges.

● Familiarity with archive, disaster recovery and business continuity in global operations.

● Familiarity with compliance & security standards across the enterprise IT landscape. Required Competencies

● Effective communicator at all levels of the organisation and outside with third parties

● Familiarity with project management approaches, tools, and phases of the project lifecycle.

● Exceptional communication skills – both written and verbal.

● Ability to be personable and tenacious as the situations requires.

● Able to work effectively at all levels in an organization. Excellent active listening skills.

● Problem solving and root cause identification skills. Strong analytic and decision-making abilities. ● Must be a team player and able to work with and through others.

● Ability to influence others and move toward a common vision or goal.

● Ability to work in a multicultural and international environment.

● Integrity & Self Development (live up to commitments; seek feedback to enhance performance; deal constructively with own mistakes).

Required Qualifications

● Degree in IT or equivalent

● Professional certifications such as

o IT Service Management (ITIL) best practices o Security Certification o Other Technical certifications

What will you be doing?

• Conceptualise, organise and execute PR and social media marketing campaigns to drive sales and engagement.
• Work closely with internal and external stakeholders to develop narratives and content across various social media platforms.
• Research and develop engaging content on localised topics related to private credit.
• Monitor, track and report on industry trends/ news/ opportunities that the company can harness to increase brand awareness.
• Analyse marketing campaign results and effectiveness and propose solutions to optimise these initiatives.

What are we looking for?

• Recent graduates or students currently pursuing a business, marketing or communications degree.
• Excellent command of written and spoken English.
• Self motivated individual with a positive attitude and growth mindset.
• Ability to absorb information and ideas and then convert them into concise informative content.
• In-depth knowledge and understanding of social media management tools

Background:

The Asia Pacific Leaders Malaria Alliance (APLMA), is an alliance of Heads of Government committed to eliminate malaria and other communicable diseases in Asia Pacific, with a focus on the most vulnerable communities.

Through committed leadership and a specific investment in effective tools designed to defeat malaria for good, countries in the Asia Pacific region have halved the number of malaria cases and deaths in less than 15 years. This fight against malaria in Asia Pacific has been positive but is far from over. If we are to see a true eradication of malaria in the region, a revitalised commitment from all stakeholders, and especially national governments is needed.

This is where you come in. When it comes to making an impact, few roles offer the opportunities you’ll find at APLMA. The APLMA secretariat, based in Singapore, works with Governments, global multilateral agencies, the private sector and civil society to advocate for investment and development of tailored solutions to end malaria in the Asia Pacific by 2030.

Role:

The Communications Manager plays an integral role in bringing APLMA’s mission and vision to further life. Reporting to the Chief Executive Officer, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure malaria elimination remains a priority and visible in Asia and the Pacific.

Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practice across the organization.

We are seeking a dynamic, seasoned communications professional to lead, direct and oversee these efforts.

Responsibilities:

• Direct, lead and oversee core areas of communications that support the communications strategy - corporate, media relations, digital, and communications materials (e.g., messaging documents, press releases, blog posts, statements, social media posts, articles, infographics etc);
• Collaborate with the CEO and Senior Leadership to execute communications strategic objectives which maintain visibility of the malaria elimination agenda and raises awareness of our work;
• Collaborate with internal programmatic staff and country focal points to develop and frame the region's messaging for target stakeholders and audiences;
• Work with strategic global partners where appropriate to strengthen, Asia Pacific and APLMA’s position as part of a global network;
• Lead/drive proactive media relations and story-telling campaigns, as relevant and appropriate to raise awareness of APLMA' mission and impact across the Asia Pacific region;
• Provide oversight on communications issues, coordinate with relevant internal departments as they position APLMA, and execute communications campaigns and agendas in a regionally and national relevant manner;
• Develop high-quality, creatively written material for external distribution (e.g. media interviews, speeches, talking points) including internal communications and thought leadership initiatives
• Working in conjunction with the CEO, manage crisis communications as appropriate;
• Partner with the internal teams to drive programs, campaigns, and strategy to key issues in a fast evolving global health landscape including climate change, gender, and health security
• Manage a small communications team which includes external consultants and internal staff
• Drive, tracking, measuring and fulfilling the communications functions strategic goals for accountability and progress;
• Conduct work with the highest level of integrity and contribute to the creation of a positive image and overall credibility of the organization through the application of our Code of Conduct, ethics and values and standing with regard to internal and external actors.

Requirements:

Qualifications

• Minimum Bachelor’s degree from an accredited four-year college or university; preferably in communications, journalism, public relations or related discipline.
• Master's degree will be an added advantage

Experience

• Minimum of 7 years of communications experience; healthcare and international development background a plus;
• International experience or prior work in a global organization.

Knowledge and Skills

• Strong knowledge of communication practices, techniques and media relations;
• Effective stakeholder relationship management with proven ability to build trust in stakeholders and influence decision-making;
• Excellent and versatile copywriting and verbal communication skills;
• Ability to think creatively and collaboratively about all elements of communications work;
• Strong managerial skills and prior experience working with a dynamic team and outsourced agencies;
• Cultural sensitivity for effective work in different international environments;
• Highly collaborative style; experience developing and implementing communications strategies;
• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently; ability to work in a highly matrixed environment
• Strong organizational and problem-solving skills with analytic approach;
• Strong interpersonal, management and leadership skills with the ability to integrate and work well within multiethnic and multicultural teams and finesse to “manage by influence”;

Personal Attributes

• Relationship builder with the flexibility and finesse to ‘manage by influence;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels;
• Approachable, adaptable and possess a good sense of humour.
• Able to travel overseas when required.

The successful candidate will be offered 1-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

Assistant Producer

When you join us, you will experience a variety of photo and video production works. You will meet with passionate people who are here together with you for the passion of the craft. We make things work, just as you will do.

There will be days with mundane work, days when you are just surviving and days when you are challenged from every angle. You contribute some and you learn some.

In all that we do, we treat our clients with utmost respect. We deliver works that meet and exceed their expectations. Because that’s the only way we keep them coming back. It’s a fun journey with hard work, and we put strong emphasis on the results we deliver.

Job Scope

• Pitch, secure, manage & execute media projects from start to finish
• Work closely with team members to achieve project objectives
• Pre-production & storyboarding for productions
• Plan and manage production schedule & budget
• Digital file management and other admin tasks
• You will be out & about wherever projects take you

Job Requirements

• Good planning and organisational skills
• Positive attitude toward problem solving
• Have a keen interest in the media industry
• Good verbal and written communication skills
• Passion for delivering excellent customer service
• Able to use initiative and common sense to find solutions to problems
• Candidates from Mass Comm, Film & media/comms courses are preferred

Other Details/Benefits

• Flexible Work Arrangements with working hours concession.
• Medical benefits will be provided after your probation period.
• You will start with 14 days of annual leave, and you will receive 1 annual leave day increment for every 2 years worked, up to a maximum of 18 days per year.
• You will work in a trust oriented environment, integrity is very important.

Responsibilities:

1. Social Media Content Creation: Develop and execute social media strategies, responsible for creating engaging content, interacting with target audiences, and enhancing brand visibility.
2. PR Event Planning: Plan and execute PR events, including press conferences, media communications, and other promotional activities to enhance the company's image and products.
3. Web3/Blockchain Knowledge: Have a certain understanding of Web3 and blockchain technology, and integrate relevant knowledge into communication strategies to support the company's development in this field.
4. Crisis Management: Respond rapidly and effectively to potential crisis situations when needed, safeguarding the company's reputation and interests.
5. Report Writing: Draft high-quality reports, press releases, and other documents to ensure consistency with the company's image and objectives.

Requirements:

1. Minimum of 2 years of experience in public relations or communications, with a preference for candidates with social media content creation experience.
2. Familiarity with Web3 and blockchain technology, with the ability to incorporate it into communication strategies.
3. Excellent communication and coordination skills, capable of effective interaction with internal and external stakeholders.
4. Agile thinking, able to adapt flexibly in a fast-paced environment.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

We are JUO Studios: a creative shop that specialises in post-production, creative concepts, and storytelling. and we're looking for social media coordinators to join our team.

What's in it for you? Well, you'll literally be paid to watch shows, for one. You'll also be able to put your creative skills to the test by coming up with visuals and creative concepts for some of the hottest anime, international films and television series out there.

You'll be working with a ragtag team of funny, like-minded individuals with a passion for creativity. Work is work, but that doesn't mean we can't have fun doing it.We also firmly stand by making sure every member of our team has a life outside of work. If you decide to contact us, go ahead and ask us about our flexible office hours!

Psst - USS isn't crowded on weekdays.

If you have a keen eye for detail, spot mistakes for breakfast, lunch and dinner while still enjoying social media, join us!

Responsibilities:

• Bridge communications between client ecosystem and company on content schedule and scheduling - ensure the effective exchange of campaign information and asset deliverables across internal and external teams in different time zones
• Manage internal production timeline and QC of social assets and copywriting.
• Well versed in social best practices, including channel specific creative formats and the latest strategies and report channel performance
• Research prevailing social media trends and functionalities in order to make informed recommendations around targeting, creative formats, platforms, and budget management.

Requirements:

• Diploma / BA/BS in related field
• Minimum 2 years of working experience
• Strong command of English
• Proficient in Meta, Tiktok, Twitter & YouTube’s social platforms
• Proficient in the Google ecosystem (Google Docs, Sheets, Slides etc)
• Up to date with new and emerging social platforms and innovative industry trends
• Highly detail-oriented with an ability to project manage
• Willingness to continue learning to ensure understanding of current production processes and tools

Following are a plus if you:

• Understand Anime / Games related pop culture
• Enjoy watching Anime, delve into anime fandom
• Have a strong proficiency in Japanese, verbal and written
• Certification in Japanese language proficiency - JLPT Level N1
• Are a weeb like we are

The Straits Times is looking for an Assistant Newsletter Editor. The right person for the job is a team player, who is strong on content and also understands data well.

Responsibilities

• Supervise content, performance and growth of ST's various newsletters, and curate some of the titles
• Track the key performance metrics of these newsletters, shape and drive a strategy for their growth
• Lead cross-functional discussions and collaboration with other stakeholders such as Consumer Division and Marketing on subscribers-only newsletters, sponsored newsletters or newsletters that are part of bulk sales
• Suggest and supervise new experiments to grow the audience for these products, and to identify potential new titles
• Good understanding of audience segmentation analytics and come up with ways to apply them to daily work, and keep abreast of the best industry trends and practices
• Deliver in-depth reports on performance, audience growth, with proposals for implementable next steps
• You will be expected to use the CMS to set up, make changes and deploy newsletter titles on your own

Requirement

• Strong communication and collaboration skills as you will be liaising with various stakeholders on a range of areas from content to designing to analytics
• Keen interest in news and current affairs, and a good writing style
• Familiarity with Google Analytics is a big plus.
• Prior developer or design understanding and knowledge will be preferred

Responsibilities:

1. Develop and implement innovative marketing strategies to enhance the company's visibility and reputation in the education industry.
2. Plan and organize various marketing activities, including but not limited to online and offline promotions, product launches, etc., to boost brand exposure and influence.
3. Execute social media marketing plans, engage with key audiences, and enhance the brand's presence on social platforms.
4. Coordinate collaborations with key figures, establishing and expanding relationships with important industry contacts.
5. Utilize industry resources to develop and maintain customer relationships, ultimately increasing market share.
6. Analyze market trends and competitors, providing regular reports on market feedback.

Requirements:

1. Possess marketing experience in the education industry, with familiarity in key business and competitive landscapes.
2. Proficient in formulating and executing innovative marketing plans, with a bonus for having successful case studies.
3. Excellent communication and negotiation skills, capable of establishing positive business relationships with key individuals.
4. Familiarity with social media marketing, with successful experience in social platform promotion.
5. Ability to organize and coordinate events, planning and executing various marketing activities.
6. Strong analytical and problem-solving skills, adept at using data for decision-making.
7. Have rich industry contacts and resources, enabling quick acquisition and utilization of key industry information.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number:R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Job Description:

We are looking for a sales and customer service oriented individual to join our team as a Ecommerce Live Host & Social Media Specialist (full-time). As a Live Host cum Social Media Specialist, you will be responsible for engaging with our viewers during live stream, promoting company products and posting social media content to drive customer engagement and platform presence.

Responsibilities:

• Conduct live broadcasts on marketplaces like TikTok & Shopee, providing engaging and informational content to attract and retain viewers.
• Interact with viewers through comments, likes, and live chat in a professional and timely manner.
• Introduce and showcase products, highlighting their features, benefits, selling points and user experience to generate interests and sales.
• Maintain a consistent intonation and image throughout the live stream, aligning with the company's image.
• To make the live session as happening and engaging as possible with no moments of silents allowed.
• Posting social media contents everyday to drive engagement with viewers.
• Social media contents needs to create value & promote company brand or products.

Working Hours:

• Flexible working hours. Will advise further.

Pay Structure:

• $1800 Basic + Commissions

Requirements:

• Strong and excellent communication skills.
• Fluent in English.
• Other language like Mandarin or Bahasa is a plus.
• Ability to multitask and adapting to different situations while maintaining a positive attitude and intonation.
• Very good understanding of our products and customers demographics.
• Sales skill to effectively and efficiently showcase, promote and sell our products.
• Strong engaging skills to retain and attract new viewers.
• Creativity and innovation in generating engaging content ideas and interactive activities.
• Prior experience as a TikTok Content Creator, Live Stream Host, or experience in sales role is a plus.
• Comfortable hosting in front of camera.
• Singaporean

What To Expect ? :

• Product training will be provided.
• Support will be provided during live streams.
• No toilet breaks allowed when live is ongoing (2H per session).
• Live will be conducted in a air-conditioned room.