Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

Working with FCBC’s Corporate Communications team, the Senior Executive is the point person to effectively communicate the organisation’s key messages, activities and initiatives through impactful copywriting and layout of slides. The candidate must be meticulous in carrying out administrative tasks as well as comfortably write copy for a variety of platforms, and recommend communications strategies and ideas to promote key initiatives to our church audience and external stakeholders, both locally and at international conferences and events.

Responsibilities:

· Content

* Produce weekly meeting and service deliverables including prayer meeting Powerpoint slides, pre-service slides, and sermon slides

* Produce, write and edit content for the website and other platforms to introduce new initiatives, cover events, and share compelling stories to showcase our vibrant church activities, personal stories of transformation, and impact of the church

* Facilitate interviews, support in logistics for filming of videos

· Publicity

* Manage publicity requests, schedule announcements, draft announcement scripts and prepare accompanying slides and visuals to excite and inform the audience on upcoming initiatives

* Coordinate production of collateral including visuals for publicity, banners, flyers, and more

* Monitor news reports and provide regular summaries to senior leadership on topics of interest when required

· General Communications

* Manage feedback mailbox and work with departments to craft appropriate responses

* Assist the Manager on all internal and external communication matters including vetting and drafting of talking points and announcements

* Brainstorm and implement new ways to engage church members and visitors

· Social Media

* Create engaging content to cover happenings of the church, share announcements and impactful stories

* Monitor sentiments on media and social media, and analyse trends and platform performance to understand stakeholder interests and effectiveness of the message

* Any other tasks as assigned

Requirements:

* Excellent English writing skills, with the ability to tell compelling stories and adapt copy to a variety of writing styles and genres

* 3 to 5 years of experience in an in-house communications role.

* A diploma or degree in communications, media studies, English, marketing, digital marketing, or sociology preferred – however, those with relevant experience will also be considered for the role.

* Fresh graduates with strong internship experience are welcome to apply.

* Skilled in the use of common software such as Microsoft Word, Excel, Powerpoint

* Possess other skills such as phone photography, or basic visual creation with applications such as Canva, or video editing with Capcut (advantageous but not necessary)

* Motivated with a positive outlook, and enjoy meeting people from all walks of life

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Japanese Studies and the Department of Chinese Studies at the National University of Singapore jointly invite applications for the post of Assistant Professor (Tenure Track) in East Asian Media and Film Studies. The successful candidate will be jointly appointed in both departments, with a higher weightage in the department their research focuses more on.

The successful applicant will be expected to have a strong commitment to a) teaching at both undergraduate and postgraduate levels; b) providing supervision to undergraduate and graduate students and c) undertaking research in East Asian Media and Film Studies and other related fields; as well as d) playing an active role in both Departments’ curriculum and development. They should possess advanced professional proficiency in English, Mandarin and Japanese as they will need to conduct research and teach classes in all 3 languages.

NUS is a leading university in Asia. It provides rich resources and opportunities for research, competitive remuneration, and generous benefits, including subsidized housing and medical coverage. The selected candidate will receive a start-up grant and be eligible to apply for various other sources of internal and external funding and grants.

Applicants should send a dossier comprising:

1. Covering letter and CV
2. Statements of research accomplishments and teaching philosophy/methodology
3. Complete list of publications (including theses and dissertations) and at least two representative publications;
4. Course outlines and copies of student evaluations of courses taught;
5. Three letters of reference and one additional letter from the PhD supervisor (to be sent directly to the above email address)

We regret that only shortlisted candidates will be notified.

Qualifications

Applicants for this position should have a PhD in East Asian Studies, Film Studies, Media Studies, Comparative Literature, or any other relevant discipline. Successful applicants should be able to conduct research and teaching on China (including the Chinese diaspora) and Japan. Their research must cover either the modern or contemporary periods (from 1900s onwards). Scholars who can contribute to further interdisciplinarity in research or teaching are particularly encouraged to apply.

About TSL:

TSL Media Group is Singapore’s leading data-driven and content-led media tech collective. The Group has a team of over 200 staff and is home to some of the most well-loved media brands in the region, such as TheSmartLocal, Must Share News and Eatbook. Driven by a mission to connect the world through a hyperlocal lens, TSL Media Group has an annual viewership of over 200 million pageviews and 200 million video views across all of its websites and social media platforms. For more information, visit https://tslmedia.sg/

TSL is built on an energetic and collaborative work culture. We operate on hybrid work arrangements in a bid to aid employees balance work life and personal life.

This is an exciting opportunity that is also open for current students and recent graduates who are passionate about video production, content creation, digital marketing, project management in the new media industry!

At TSL Media Group, you won’t just be joining a team – you’ll be joining a community of creatives who are committed to making a difference in the digital media landscape.

About the role:

We are seeking a Creative Social Media Intern to help manage content for our social media platforms and company website.

You will be involved in planning filming schedules and assisting with photo shoots, providing an excellent opportunity to enhance your skills in social media and digital marketing.

You must be able to commit to a minimum of 24-weeks (6 months) internship.

What you will do:

• Film, host, and edit visually compelling high-quality photography and videography content for our social media platforms and the company website
• Plan and maintain detailed filming schedules, ensuring regular content uploads
• Assist in creating infographics to support marketing initiatives
• Ideate and develop creative social media content pieces
• Conduct research to inform and enhance content development strategies

The successful candidate should have:

• Possess or currently studying for a Diploma/Degree in Media/Communications Studies or equivalent
• Relevant videography and photography portfolio - hit us with your best shots
• Basic proficiency in Adobe Premiere Pro, Lightroom, Photoshop
• Excellent understanding of new media, digital publishing, content and social media industry
• Able to shoot and edit both videos and photos
• Able to design and/or illustrate
• Meticulous and good eye for content/trending topics
• Able to commit to a minimum of 24-weeks (6 months) internship

What you will gain:

• Opportunity to set foot into the media industry through a leading, homegrown media company
• Learn different skill sets such as Photography, Graphic Designing, and Social Media Management
• Exposure to social media performance analytics
• Familiarise with the content creation process
• Potential for future employment opportunities based on performance

How to Apply?

Please submit your application with an attached CV and relevant portfolio via: https://careers.tslmedia.sg/jobs/apply/creative-social-media-assistant-144

Kindly note that applicants with a portfolio (i.e. written work) will be prioritised.

Only shortlisted applicants will be notified.

Job description

• Create engaging and visually appealing content for social media platforms
• Brainstorm ideas for posts and create graphics, visuals, and videos to accompany them
• Maintain editorial calendars and schedule posts to increase visibility
• Ensure online content complies with the company’s image and standards
• Create, archive and manage all published content (images, video, written) and assets.
• Stay updated with the latest social media trends, tools, and technologies.
• Monitor and reporting the Company’s social media campaigns’ effectiveness

Job requirements:

• Knowledge of tools - Adobe Creative Suite, Photoshop, Illustrator, Canva, etc
• Work experience in similar positions (Graphic Designer, Social Media Assistant, etc)
• Experience creating posts, visuals, and videos for social media
• Exceptional design and creative skills
• Excellent writing, editing (photo/video/text), presentation, and communication skills
• Able to do photography and video shoot
• Understanding of SEO, analytics tools knowledge and social media concepts

Position Overview

AsiaOne is seeking a Senior/Social Media Executive to join our Digital Amplification & Content Creation team. In this role, you will be responsible for shaping our social media presence, not only by optimising the amplification of content from other teams but also by actively creating original, engaging native content. If you're a creative thinker, a skilled copywriter, and a visual content creator with a passion for connecting with audiences, we want you on our front line, setting the tone for AsiaOne's unique, trendsetting DNA.

Key Responsibilities:

As a Senior/Social Media Executive at AsiaOne, your core responsibilities will include:

• Researching, conceptualising, and creating captivating content for our social media platforms, including memes, infographics, and short video edits.
• Managing our presence on Facebook, Instagram, Twitter, LinkedIn, and TikTok, including monitoring, moderating, publishing, curating, analysing, and strategizing content.
• Shooting and producing short-form videos for TikTok at press events and media previews.

Requirements:

• Singapore Citizens/Permanent Residents
• 1-3 years of experience in social media management is preferred, but fresh graduates with a strong passion for digital content creation are encouraged to apply.
• 5 years of experience for Senior Executive position.
• Diploma or Degree in Communications, Graphic Design, or related fields.

To excel in this role, you should possess the following qualities:

• A strong command of the English language, with excellent written and verbal communication skills.
• Resourcefulness and creativity, enabling you to thrive independently or collaboratively within a dynamic team.
• Active engagement on social media platforms, with familiarity in using Facebook, Instagram, TikTok, and YouTube.
• Willingness to work flexible shifts, weekends, and public holidays as needed.
• Demonstrable proficiency in social analytics tools and platforms (e.g., Google Analytics, Facebook Insights).
• Proficiency in graphic design tools (e.g., Canva, Photoshop, Illustrator) and video editing tools (e.g. CapCut, iMovie, Premiere Pro).
• Experience working in digital media publications or comfort with on-camera appearances is a plus.

Interested applicants, please submit your latest resume and portfolio with the following:

• Recent photograph
• Current/Last Drawn salary
• Expected salary
• Availability to commence work

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Core Function:
The incumbent will assist in increasing the awareness and mindshare of the NUS Business School globally in support of driving more traffic from various key markets to the school.

Key responsibilities include:

• Create, manage and oversee the brand guidelines and assets across all touchpoints. As a brand custodian, it is also necessary to preserve the integrity of the NUS Business School brand and its narrative, in all applications.
• Coordinate and synergise the branding and publicity activities within the corporate communications department and possibly the across the other departments, if needed
• Develop and execute effective market specific branding and publicity initiatives and campaigns that support the school’s business objectives
• Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
• Monitor and analyze the performance of the various initiatives and provide recommendations for improvement

Other functions:

• Oversee the coordination of the NUS Business School Commencement Ceremony

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• Five years of proven working experience in executing branding and marketing communications campaigns
• Comprehensive understanding of the various mainstream and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in media planning and marketing analytics
• Adept at copywriting and customizing messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• Team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan and manage projects, and adhere to project deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

(Appointment job grade will commensurate with the selected candidate's experience)

Are you a passionate storyteller with a heart of great content? We are looking for a talented who Marketing Specialist specializing in content creation that thrives in a fast-paced, innovative environment and is ready to bring fresh ideas to life. If you are eager to make your mark and help us tell our story in new and exciting ways, we want to hear from you!

Main Responsibilities:

• Creating and crafting engaging narratives that resonate with target audience on an emotional level and leaves lasting impact, through various digital platforms, including websites, social media, blogs, newsletter and more.
• Write clear, concise, and creative copy for social media posts, captions, ads, blog articles, emails, website content, and other marketing materials.
• Creation of IG/Facebook/TikTok/XHS contents according to campaign and brand needs and ensure that all assets are delivered timely.
• Constantly come up with fresh and creative ideas to stand out in a crowded digital space.
• Craft and design a comprehensive content calendar to plan and schedule content across various channels, ensuring consistent messaging and strategic alignment.
• Developing a consistent brand identity, creating a brand persona, and building a loyal audience that resonates with their brand.
• Responsible for the development of marketing briefs, creative monthly calendar, creative development/review and content publishing.
• Develop and execute new social media enhancement or strategies to drive engagement, increase brand awareness and expansion.
• Perform in-depth target audience research and execute data-driven customer segmentation to ensure our CRM programs are customized according to each audience segment.
• Stay up-to-date with content trends and SEO best practices to ensure maximum visibility and reach.

Key Requirements:

• Diploma in Marketing or Mass Communication or related field
• Minimum 2 years experience in content creation
• Strong understanding of B2C marketing strategies and channels
• Excellent knowledge of Facebook, Instagram, Tiktok, XHS, and other social media best practices
• Exceptional written and verbal communication skills, with a strong eye for detail and a knack for creating engaging content.
• Creative thinker with a passion for storytelling and a talent for generating innovative ideas to captivate and engage audience
• Ability to work independently and collaboratively within cross-functional teams.
• Proven ability to stay current with the latest trends, technologies, and strategies in social media marketing.
• Live streaming experience will be an added advantage

Perks and Benefits:

• Family dynamic, friendly and supportive working environment.
• 2 mins away from Tai Seng MRT station.
• 14 days Annual Leave
• 5-Day work week (Mon – Fri)
• Competitive compensation package, including variable bonus, annual increment, staff complimentary plus staff discount on products, and comprehensive medical.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Our group, called Product and Sales Activation (PSA) brings products to market, and market to products. We sit at the junction of product, strategy, and go-to-market to shape the long term product roadmap, commercialize new products, and drive long term strategic initiatives. We work across the Google product portfolio. Our team is responsible to influence everyone, advertisers, partners and our colleagues about what Google can provide to make advertisers more successful and ensure that happens.

Qualifications

Job responsibilities

• Consult with promoters and customers to identify opportunities associated with potential business growth and develop holistic measurement solutions for their business and marketing challenges.
• Identify and build knowledge about the typical measurement solutions used by customers and agencies, and develop Google positioning for the market.
• Advise customer partners on methodologies for marketing and media analytics, measurement and attribution. Help customers navigate industry standards and alternatives.
• Work with Sales and Analytics teams to interpret, analyze and contextualize the results of different Google measurement solutions (e.g., incrementality studies) showing Google’s impact to customers.
• Partner with sales to effectively position Google results against the client's marketing objective as well as drive conversations about growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management, marketing, management consulting, or project management in technology.
• Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.

Preferred qualifications

• Experience influencing stakeholders to devise and scale a strategy.
• Experience influencing c-level executives, managers, and promoters both in and outside Google.
• Ability to understand and adapt to the motivations of different stakeholder groups.
• Ability to take complex, ambiguous topics, and present them in a clear and concise manner to stakeholders.
• Excellent organizational and project management skills, with the ability to collaborate across cross-functional boundaries.
• Excellent written and verbal communication, people management, problem-solving, and critical thinking skills.

NOTE: This internship role is for next year January - June 2025 [full-time, 5 days a week]. This will be for designory.

designory is the social & content pillar of TBWA\Singapore's sister company eg+ Worldwide. The designory team is situated in TBWA office.

Main job scope will be social media management.

• The intern will be attached to the department’s Social Team, supervised by the Social Media Manager.
• The intern will shadow and assist the Social Media Manager or Social Media Executive on jobs such as managing social campaigns, writing briefs and will be involved in Response Management, Content Management, Social Media Platforms Management, Publishing & Scheduling, Social Listening, and Content Strategy.

Pre-requisites

• Highly organised, able to drive projects forward and keep them within timelines.
• Knowledge of best practices on Social Media, active on the platforms and able to identify current content trends and cultural insights.
• Keen to learn and enthusiastic, being proactive at work and is resourceful.
• Command of English is strong, excellent communication skills, and is savvy with social media, including but not limited to Facebook, Instagram, TikTok, Twitter & YouTube.
• Loves working in a fast-paced environment.
• A Team Player
• Note: Strong social media following and/or knowledge of PR are a plus but not a pre-requisite.

Remarks

• Keen in those who are passionate in creative work and the creative industry.
• Keen in those who are passionate about community management/social media management, and willing to learn.
• Opportunity to get involved across various functions within the company i.e. Brand Management, Strategy, Creative, and Production.

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

Reporting to the Head of Brand, Communications, & Marketing, the Executive/Senior Executive for Communications will develop and implement internal and external corporate communications strategies and plans, aimed at enhancing the image and reputation of the YTL PowerSeraya Group.

Responsibilities

External Communications

1. Develop the communications strategy in alignment with key business priorities

· Handle all media queries (proactive and reactive)

· Develop press releases, FAQs, talking points, and narratives when required

· Develop media briefing documents, media interview facilitation and pre-interview spokesperson briefing when required

· Media engagements with key media (mainstream, local business, energy media)

· Research, identify and pitch for stories/interviews as appropriate

· Daily media monitoring to constantly stay ahead of developing digital media channels in order to mitigate risks or exploit opportunities

· Develop single narrative and ensure messages align

2. Implement and deliver branding/image

· Act as one of the main points of coordination within the Group

· Assist in developing and managing the Group’s initiatives

· Brand profiling and positioning as required

· Brand guardian of the company’s branding and corporate content materials

3. Develop and maintain digital media presence

· LinkedIn account

· Maintain and update website contents

4. Establish presence in the industry by aligning narratives about our business and participate in industry-driven forums, etc.

5. Crisis Communication

· Act as central point of contact with Energy Market Authority’s Communications team

· Oversee crisis communications with key stakeholders, including preparation and drafting of holding statements

Internal Communications

1. Drive and align information throughout the organisation

· Sharing and alignment of information about the industry, the business and the Group

· Communicate the Corporate Culture

· Communicate Management initiatives

2. Boost Engagement and Productivity

· Create conversations - develop Communications Roadmap to address and manage various stages of behavioural shifts in people going through a change process for employee engagement

· Develop content and organise staff-bonding events

· Forge closer ties/bridging the gap between employees

· Leverage on all communication channels and repurpose content

Job Requirements

· Preferably a Degree with strong passion to work in the communications space

· Minimum 2 years of experience in Corporate Communications or PR agency

· Excellent writing, editing, proofreading and presentation skills

· Preferably Mandarin proficient, to liaise with Chinese media

· Resourceful, and able to work both independently and in teams

· Strong interpersonal, time-management and organizational skills

· Creative and self-driven

Job Summary:
We are looking for a creative and data-driven Social Media Manager to oversee our social media strategy and drive brand growth online. In this role, you will create engaging content, manage campaigns, and optimize social media performance to support e-commerce sales and customer engagement.

Key Responsibilities:

• Develop and implement a results-driven social media strategy aligned with e-commerce goals.
• Create, schedule, and manage content across social platforms (e.g., Instagram, Facebook, TikTok, Twitter).
• Launch and monitor paid social media campaigns to drive traffic, engagement, and sales.
• Collaborate with design and marketing teams to produce compelling visuals and copy.
• Analyze social media performance metrics and generate reports to inform strategy.
• Monitor trends, platform updates, and competitor activity to stay ahead in the market.
• Engage with followers, respond to inquiries, and foster a positive online community.

Qualifications:

• 1-2 years of experience in social media management, preferably in e-commerce or retail.
• Proven success in driving online traffic, engagement, and sales through social platforms.
• Strong knowledge of social media tools, analytics platforms, and trends.
• Hands-on experience with social advertising platforms (e.g., Facebook Ads Manager, TikTok Ads).
• Excellent copywriting, editing, and communication skills.
• Creative mindset with the ability to translate ideas into visually appealing content.
• Bachelor’s degree in Marketing, Communications, or a related field (preferred).

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team

We are looking for a Social Media Strategist to join the social media team in Lianhe Zaobao's China News desk. You will be expected to:

● Develop an innovative content strategy for our XHS, TikTok, and Bilibili accounts using data, audience insights, trends, and competitor research

● Expand Zaobao’s reach on the abovementioned platforms by exploring new engagement methods with the Content Producers

● Optimise content strategy for audience growth through SEO, multi-channel promotion, A/B testing and content scheduling

● Increase engagement by producing, testing, and optimizing diverse content formats like reels, carousels, and stories

● Cultivate strong, positive and engaging relationships with followers by responding promptly to comments, messages, and discussions

● Set KPIs, track social media metrics and produce regular performance reports for each platform and campaign.

● Conduct social media monitoring, research, and analysis to provide insights and recommendations, and identify new engagement opportunities; partner the Content Producers for implementation in future content

● Produce weekly reports on the latest social media trends to facilitate the team’s understanding of audience preferences and effective content categories

● Stay updated on social media trends and platform-specific content types, and relay these insights to the team

Requirements

● Degree in Marketing, Communications, Digital Media preferred; at least 4 years of proven experience in social media management, content strategy, or digital marketing

● Effectively bilingual in English and Chinese (written and spoken) as this role is for a Chinese publication

● Demonstrated expertise in developing and executing content strategies specifically for platforms like XHS, TikTok, and Bilibili with a focus on the Chinese audience or international content platforms

● Proficient in SEO and Digital Marketing - good knowledge of SEO best practices, A/B testing, and content scheduling to optimize reach and engagement

● Proficient in Social Media Analytics Tools - familiar with tools like Google Analytics, platform-specific analytics (e.g., TikTok and XHS insights), and social media management platforms (e.g., Hootsuite, Sprout Social)

● Ability to use data, audience insights, and social listening to inform content creation and promotion strategies

● Has experience tracking KPIs, analyzing social media metrics, and preparing performance reports

● Knowledge of Chinese Social Media Landscape - good understanding of trends, cultural context, and audience behavior on XHS, TikTok, and Bilibili.

● Able to build rapport with online community through engaging in discussions with humour and social media-savvy language, and responding to comments and messages

● Able to adapt quickly to changing trends, experiment with new content ideas, and effectively incorporate findings from competitor and trend analysis.

● Has a willing-to-learn attitude, meticulous, self-motivated and is able to work independently as well as collaboratively with various stakeholders

We are looking for a creative Social Media Content Producer to join the social media team in Lianhe Zaobao's China News desk. In this role, you will produce content for Zaobao's Chinese audiences, and grow Zaobao's audiences on Chinese social media platforms, specifically TikTok.

You will be expected to:

● Create, shoot, edit, and publish engaging TikTok content tailored for Chinese audiences interested in current affairs, using formats like short videos and memes, to increase the brand awareness of Zaobao among the community

● Collaborate with producers, videographers, and editors to brainstorm, plan, shoot, and edit TikTok videos

● Design and produce visual assets for social media, including carousel posts, memes, and graphics

● Edit short videos independently

● Present content through on-camera hosting or skits

● Stay updated on the latest social media trends, platforms, and innovate content production to stay relevant

Requirements

● Degree/Diploma in Media Studies, Journalism, Communications, Digital Marketing, Graphic Design preferred

● Effectively bilingual in English and Chinese (written and spoken) as this role is for a Chinese publication

● Proven track record in creating short-form video content for platforms like TikTok, especially for current affairs or news topics; good understanding of Chinese culture and current events, as well as sensitivity to topics relevant to targeted audiences

● Possesses a strong sense of humour and creativity, enabling the quick development of engaging content

● Proficient in video shooting, lighting, sound, and framing for effective storytelling

● Skilled in using editing software (e.g., Adobe Premiere Pro, CapCut) Competent in using graphic design software (e.g., Adobe Photoshop, Illustrator, Canva) to create visual assets like memes, carousels, and graphics, and editing software (e.g., Adobe Premiere Pro, CapCut) for creating polished, engaging videos

● Strong understanding of TikTok trends, algorithm, audience behaviour, and the Chinese social media landscape

● Has a willing-to-learn attitude, meticulous, self-motivated and is able to work independently as well as collaboratively with various stakeholders

● Ability to manage multiple projects on tight deadline

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

Your Role

Mighty Jaxx is seeking a proactive and strategic Digital Marketing Specialist to elevate our digital presence and drive customer engagement. In this role, you will plan, execute, and monitor impactful digital campaigns across multiple platforms, playing a vital part in shaping our ad and communications strategy. Your efforts will be central to increasing customer acquisition, engagement, and loyalty by delivering targeted, data-driven marketing experiences.

You will work closely with internal teams to ensure a cohesive brand voice across all digital touchpoints, optimising performance metrics to continuously improve campaign effectiveness. This is an exciting opportunity for a self-starter with a passion for digital marketing, strong analytical skills, and the ability to thrive in a collaborative environment to help drive Mighty Jaxx forward.

Responsibilities

Campaign Strategy & Execution

• Plan, execute, and monitor digital marketing campaigns across channels, ensuring consistent messaging and brand alignment.
• Develop and manage campaign briefs, working closely with our Creative team and external partners to bring campaigns to life.

Content Strategy Development

• Develop and implement content strategies that align with campaign goals and resonate with target audiences, supporting lead acquisition and engagement across all digital channels.

Collaborative Campaign Development

• Collaborate with Creative, Technology and Business Intelligence teams to define, develop, and implement integrated digital campaign strategies.
• Create ad sets, audience targeting, ad copy, and other assets with support from local market teams.

Paid Media & Budget Management

• Partner with internal teams to develop integrated paid media strategies, outlining key themes and messaging.
• Monitor and manage campaign budgets, ensuring efficient pacing against targets.

Performance Analysis & Optimisation

• Analyse performance metrics across digital channels to inform marketing decisions and enhance lead acquisition and activation strategies.
• Continuously improve processes to ensure best practices and efficiency in campaign management and lead generation.

Data-Driven Insights & Reporting

• Conduct data analysis to track campaign effectiveness, engagement, and ROAS. Regularly benchmark and analyse performance metrics to optimise campaign outcomes.
• Prepare reports, presentations, and other materials to provide insights into key initiatives and business results.

Traffic & Conversion Optimisation

• Lead the development of in-market digital marketing plans aligned with our global strategy, focusing on driving traffic to Mightyjaxx.com and increasing app downloads.

Requirements

• Prior digital marketing experience, especially in the areas of: crafting content strategy, driving digital campaigns, post-campaign analytics reporting and paid marketing campaigns.
• Proven ability to leverage data and metrics to drive campaign improvements.
• Proficiency in Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
• Demonstrated experience in building and optimising multiple simultaneous marketing campaigns.
• Experience collaborating with cross-functional marketing and creative teams.

To apply, please send an updated copy of your resume to [email protected]

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)
• Competitive annual leave package, with comprehensive health insurance coverage
• Attractive staff discounts on MJ products
• Well-stocked pantry filled with a variety of snacks and beverages

We are looking for a creative Social Media Content Producer to join the social media team in Lianhe Zaobao's China News desk. In this role, you will produce content for Zaobao's Chinese audiences, and grow Zaobao's audiences on Chinese social media platforms, specifically Xiaohongshu (XHS).

You will be expected to:

● Create, write, and publish engaging social media posts on XHS tailored for Chinese audiences, covering topics like life guides, attractions, and activities in Singapore, to raise brand awareness of Zaobao among the community

● Design and produce visual assets for social media, including graphics and memes

● Collaborate with producers, videographers, and editors to brainstorm, plan, film, and edit videos for XHS

● Edit short videos independently

● Present content through on-camera hosting or skit

● Stay updated on the latest social media trends, platforms, and news to innovate content production

Requirements

● Degree/Diploma in Media Studies, Communications, Digital Marketing, Journalism, or Graphic Design preferred

● Effectively bilingual in English and Chinese (written and spoken) as this role is for a Chinese publication

● Proven experience in creating content specifically for XHS or other Chinese social media platforms, with a focus on lifestyle topics; good understanding of what appeals to the targeted audiences

● Competent in graphic design software (e.g., Adobe Photoshop, Canva); able to film and edit short videos independently with Adobe Premiere Pro, CapCut, or other mobile video editing apps.

● Strong understanding of current social media trends, especially on XHS, to create culturally relevant content that appeals to Chinese-speaking audiences

● Possesses a strong sense of humour and creativity, enabling the quick development of engaging content

● Has a willing-to-learn attitude, meticulous, self-motivated and is able to work independently as well as collaboratively with various stakeholders

● Ability to manage multiple projects on tight deadline

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

About the Role

This position is part of a dynamic team, reporting to the Head of Ad Products.

The Digital Development Manager will be responsible for planning and executing audience-centric initiatives across digital touch-points through direct and programmatic channels to support digital revenue growth and deliver audience-solutions that excite our clients.

Your success means being able to increase the adoption of SPH Media’s audience-solutions among our advertisers. This will also require a basic understanding of audience / contextual targeting, audience cohorts, brand safety, IVT, programmatic advertising, ad-servers/ DSPs and digital campaign reporting

Key Responsibilities

• Identify opportunities to create new audience segments that will increase adoption of first-party audience-solutions among our advertisers. Define the segmentation logic for the same.
• Build digital first-party audience segments on Data Management Platform (DMP) partner and Contextual Targeting platforms in adherence to planned taxonomy, brand safety, and ensure their operational availability on all associated platforms (e.g. Point of sale, Ad server, CDP etc).
• Closely monitor the scaling, inventory, and performance of all audiences and update periodically both to reporting manager and to stakeholders from Ad Operations and Ad Sales teams.
• Report the usage of first-party audiences on a monthly basis to the Ad Products team, to Billing and Finance team for invoicing purposes, and to different Product teams for audience revenue recognition.
• Create, maintain and automate reports on audience trends, inventory and performance across digital campaigns for sharing with our advertisers as well as internal stakeholders. Maintain digital performance benchmarks for targeted digital campaigns across different industries.
• Be the custodian of the brand-safety guidelines for digital ad campaigns to ensure that our advertisers’ ads do not appear in a negative context. Align with the Sales team to create and maintain brand safety filters for ads from different industries and products, and work closely with the Ad Operations team to ensure correct usage of filters. Review and update the filters as required.
• Support sales in audience built and recommendation for audience campaign
• Stakeholder management: Work with existing and new partners, vendors to support the Ad Products team’s pilot assignments. Work an ongoing basis with internal Ad Operations, Ad Sales, Data, Tech, Product and Editorial teams.
• Develop new audience related product(s) or packages.

Job Requirements

• 2+ years hands-on experience in digital ad-operations or in digital media agency or publisher operations.
• Understanding of digital marketing concepts such as ad formats, page traffic, inventory, impressions, CPM, CPC, CPA, re-targeting, look-alike audiences, events tags
• Familiar with ad servers and digital platforms (One or more of these : GAM360, GA360, DSPs, SSPs or DMPs)
• Knowledge of digital campaign management workflows
• Preferably exposure to Tableau, Datorama reporting, or other reporting and analytics tools.
• Strong organizational skills and ability to be highly collaborative

The SPH Chinese Media Group is seeking a highly motivated Video Editor to work on a short-term project (4 months). In this role, you will work on video editing, designing motion graphics for web and mobile video content, and creating short reels for various social media platforms.

You are expected to:

● Conceptualise and visualise stories, and edit video packages independently for different audiences

● Conduct ongoing and proactive communication within the team and across departments to drive relevant productions, gather information and create the appropriate visual and audio content in a timely and efficient manner

● Quickly acquire an understanding of existing operational workflows, new equipment, and system setups, as well as upgrades to system applications

Requirements

● Degree/Diploma in relevant fields; at least 1 year of relevant working experience

● Proficient in Adobe Creative Suite - Adobe Premiere, After Effects, Photoshop, Audition etc; familiarity with social video production e.g. using CapCut, is a plus

● Effectively bilingual in written and spoken English and Chinese as this role supports a Chinese publication Organised, independent and able to prioritise assignments under tight timelines

● Thorough knowledge of PC and MAC operating systems

Please send in the portfolio if available.

We can’t promise to fix all your problems at work but we can promise you won’t have to face them alone!

Here at Twist, you are never alone!

They are right when they say events people are fun and happening. Yes, we are but as we play hard, we work hard too! We believe the only way to do great work is to love what we do. If you have not found it yet, you either keep looking or come say hello to us!

At Twist, we create leaders and not followers. Everyone is unique in their own ways and the time will come for them to shine. Our experienced managers have the skills and knowledge, waiting to impart to you. It may be a tough to journey to embark on but we promise it is worth it. We are ready to offer whenever you are ready too!

YOLO! Choose a job you love and you will never work a day in your life!

About TWIST

Nothing "0" is infinity "∞" with a twist.

That's what we do. From ground zero, we create events with infinite possibilities. We build innovative solutions that make a positive impact on your bottom line. We deliver what we promise, plus that little twist that makes a significant difference.

Alongside our drive and commitment is a blazing passion to ensure the success of any events we plan and organise. And hence our mission:

Make Things Matter. Make Things Happen.

Over the years, we have planned and implemented world-class exhibitions, conferences, seminars, award ceremonies, gala dinners, road-shows and other events, but we are inspired to do more. Embedded in our team is a spirit of resilience, spunk and determination, with a dash of positive energy. Coupled with our creativity and innovative use of technology to create new and engaging experiences for participants, we have designed some of the most prestigious, forefront and award-winning events in the game.

Check out our facebook https://www.facebook.com/twistmedia.sg/ and website www.twistmedia.sg to learn more about our events and our twisters’ culture!

Responsibilities

The student will be assisting our event managers to coordinate, plan and execute events and exhibition. They will undergo in-house and on-the-job training. Each of the students will be attached to an event manager as their mentor and they will be guided through from coordinating with suppliers,
assisting with registration & rsvp, preparation of materials for events, on-site registration, ushering, traffic marshals and stage management.

Requirements

- Passionate about events and able to work in a fast pace and high-pressure environment
- Well organized and efficient
- Good spoken and written English (mandatory)
- Ability to multi-task
- Proficient in Microsoft Word, Excel and Powerpoint
- Interact effectively with individuals of all levels
- Able to consistently meet deadlines

Learning outcome

- Gain knowledge in new technology on how to run a virtual and hybrid event.
- Learn how to conceptualize, plan, manage and execute diverse range of virtual / live / hybrid events
- Learn how to identify best practices in the development and delivery of successful events.
- Learn how to obtain a sense of responsibility for the multi-disciplinary nature of event management
- Learn how to gain confidence and enjoyment from involvement in the dynamic industry of event management
- Understanding of key elements of an event and the processes involved in registration, ushering, catering, transport, theming, security, host, entertainment and etc

If you are ready, we are ready for you too! Say hello to us and send us your CV.

“The only way to do great work is to LOVE what you do”.

Join TWIST and do great work!