Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

9 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource / Events

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Staff at The Writer's Place enjoy:

• Fresh Grads welcome, Training provided, Career advancement
• Your contribution matters! Plenty promotion opportunities

(Full-time and Part-time) WE ARE ON THE HUNT TO WELCOME THE BEST CANDIDATES TO JOIN OUR TEAM AS ENGLISH TEACHERS for Pri 1-6!

The Writer’s Place is The School of Writing in Singapore since 2009
An enrichment centre established since 2009 for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Position: English & Writing Teacher Specialist (Primary school)

Our teachers are absolutely the champions of our students who respect and support every child in their classes. They are determined to provide young children who enter our School of Writing with opportunities to experience success as confident writers.

Job Description:

• Teach English Creative Writing (Primary)
• Implement standardized proprietary curriculum to help students perform well in school.
• Take pride in keeping track of your students’ progress and development, and are self-motivated to go the extra mile to support those who need it.
• Build good rapport with students, as well as their parents.

Our ideal teacher is/has:

• A confident communicator
• Fun, and able to make lessons enjoyable
• Teaching experience is preferred (Training is provided)
• A teaching diploma/Bachelor's degree/Post graduate diploma/Professional degree

Required working hours for full-time position:

• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturday
• Tuesday- Friday (12.00pm-8.45pm) Saturday (8.45am-5.00pm)
• Closed: Sun, Mon & PH
• Sundays are non-working days which is rare for the tuition industry

Various Centre Locations:

• Junction 10 (opp. Bukit Panjang MRT)
• Woodlands Galaxy CC (5 min walk from Admiralty MRT)

Job Benefits

• Medical & Dental
• Positive work culture
• Work-life balance
• Centre holidays on top of annual leave
• Management support to develop meaningful & valuable skill sets in the classroom and beyond
• Average staff turnover rate: 3 to 8 years. We are a happy team!

Excellent career progression

• To Senior Teacher, Head Teacher and management executive positions

Other positions available:

• Centre Manager, Customer Service Associate, Receptionist (Full-time/ Part-time positions available)

Join us if you can be a driver of success! Interested candidates, please send in your detailed resume along with your Expected Salary. We regret that only shortlisted candidates will be notified.

[email protected]

www.thewritersplace.com.sg

RESPONSIBILITIES

• Conduct comprehensive media monitoring across various platforms, encompassing news websites, social media, and other relevant channels (utilising media monitoring tools as necessary).
• Curate and consolidate pertinent content pertaining to the organisation, industry landscape, and trending topics.
• Evaluate media coverage and calculate the Advertising Value Equivalent (AVE) for each selected clipping.
• Prepare and deliver daily media monitoring reports summarising media coverage; with translation when needed.
• Consolidate weekly and monthly reports.

REQUIREMENTS

• Diploma or Degree in PR / Political Science / Media/Communication or equivalent
• Language skills: Fluency in English. Command of another language is considered a plus;
• Knowledge and interest in Communications
• Computer skills: MS Word, Outlook, PowerPoint and Excel
• Able to commit at least 3 months
• Mon to Fri: 7.30am to 12.30pm

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Achieve monthly sales targets and earn on average SGD 4,000 to SGD 5,000 OTE (with uncapped commissions) through a competitive commission structure
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

EMINENCE ORGANIZATION is a Events and Sales Management agency seeking to expand our team with enthusiastic, self-motivated Event and Sales Manager who enjoy connecting with people and seeking experiences out of your comfort zone. We are looking for applicants with innovative ideas who are passionate about designing meaningful and impactful experiences that will inspire our clients and their audiences. This person needs to possess strong organizational and team leadership skills and an attention to detail that leaves nothing to chance. Event management experience preferred, ideally in a team-leading role.

Job Responsibilites

- Develop trust and understanding with the client and respond to clients in a perceptive, relevant and confident manner

- Following up on leads

- Engaging in ongoing training on business development

- Collaborating with Top Performers to execute on strategic approaches

- Overcoming objections of prospective customers

- Guide, support, and monitor junior team members throught the full range of responsiblities, and motivate them to achieve and maintain a level of excellence

Job Requirements

- Strong client-focus and entrepreneurial spirit

- Excellent communication and negotiation skills, including fluent verbal and written English

- Independent personal motivation and initiaitve, as well as good judgement

- Willingess to travel

Job Description:

• Cultivate strong relationships with key stakeholders by providing tailored HR solutions aligned with business objectives. Support and coach business leaders to foster improvements in people management and provide guidance on workforce strategies and solutions.
• Offer expert guidance on interpreting HR policies, procedures, employment laws, performance management, workforce planning, recruitment, and compensation strategies.
• Collaborate with key stakeholders and specialized teams in executing major HR projects and initiatives.
• Enhance employee engagement, boost morale, strengthen workplace relationships, and improve productivity and retention.
• Work closely with leaders to identify high-potential employees and successors for critical roles and to support the organization’s talent strategy.
• Facilitate performance evaluation discussions and leadership reviews.
• Oversee Employee Relations and Industrial Relations matters, building constructive partnerships with unions.
• Advise senior leaders and HR teams on handling complex performance and disciplinary issues.
• Conduct thorough investigations into complex cases as needed, coordinating with legal and other departments.
• Mentor team members in resolving conflicts and managing grievance procedures.
• Mediate negotiations, resolve conflicts, and lead grievance discussions to achieve mutually agreeable resolutions.

Requirements:

• Bachelor Degree in Human Resource or related discipline.
• 10-15 years of experience in Human Resource.
• Strong leadership and workplace relations management.

DID: 6220 0841

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

Are you creative and enthusiastic about content development? Join our creative team as a full-time Marketing Intern to develop your creative ideas and our marketing strategy to greater potential!

You will learn how to:

• Work closely with the Creative Team in ideating, planning and executing marketing campaigns (email marketing & content marketing)
• Conceptualise, video and edit marketing videos (Short advertising videos to be posted in various social media platforms)
• Graphic designing work - Develop posters and marketing collaterals
• Professional handling and management of digital equipment and material
• Provide copywriting to all marketing materials, online and offline.
• Maintain and manage brand's social media platforms (Facebook, Instagram etc.)
• Maintain and grow brand partnerships/influencer collaborations.

Who we are looking for:

• Preferably studying in or a diploma/degree holder in Marketing/Media-related courses
• Enjoys executing and planning marketing strategies
• Preferably have basic experience in editing in Adobe Premiere/Final Cut Pro
• Good to have basic experience in photography & videography
• Prior experience in social media marketing, copywriting and multimedia designing will be advantageous
• Able to work in 221 Henderson Rd & 562 Serangoon Road

Benefits:

• Work with a small, cosy team
• Mentored by young professionals
• Opportunity to diversify and expand your portfolio and skills

Please apply and email us your resume and portfolio at [email protected].

Kindly note that only shortlisted candidates will be notified.

Position: Event Executive

• 5 days, 9am-6pm
• Salary: $2800- $3500
• Office Location: Ang Mo Kio

Company profile:

Specializes in providing event conceptualizations, designs and event management services for special events such as Product Launches, Media Press Conferences, Road Shows, Exhibitions, Seminars, Official Openings and more.

Requirements:

• Min Diploma in Events/ Hospitality & Tourism Management
• Min 2 years working experience as event executive
• Proficient in Microsoft Word, Excel & Powerpoint
• Able and willing to work beyond normal working hours
• Experience on product launches, exhibitions, roadshow

Job Roles:

• To contribute brainstorming sessions with the team
• To source, negotiate and manage suppliers for the events
• To assist in pre planning, setup onsite
• To run a live production and operational coordination independently
• To manage multiple projects and priorities simultaneously
• To participate on presentation of proposal to clients (concept, creativity, planning, timeline and budget)
• To follow up and make sure on clients requirement are fulfilled
• To coordinate and liaise with relevant department internally such as Designer/Operations
• To feedback information to clients on services when required

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working days: Monday - Friday (9am -6pm)
• Salary : $3,200 - $4800
• Work Location: Redhill

Job Responsibilities

• Develop and Execute Online Marketing Strategies: Plan, implement, and manage strategies to enhance the company's market position.
• Maintain Website and Social Media Relevance: Ensure updates and relevancy for the website, social media platforms, and all marketing-related materials, integrating with offline marketing events and e-commerce platforms.
• Create and Manage Visual Content: Update, create, and conduct video or photoshoots; design and post content for official social media channels.
• Manage Social Media Content: Oversee all published content (images, videos, written posts) on platforms like Facebook, Instagram, and TikTok; monitor sales conversions and respond to social media comments in a timely manner.
• Implement SEO Strategies: Apply SEO techniques and review website performance using Google Analytics and tracking parameters.
• Source and Manage KOL Influencers: Identify and manage Key Opinion Leaders (KOLs) for advertorials and marketing campaigns.
• Ensure Timely Social Media Updates: Maintain a schedule for regular and effective social media postings.
• Execute Marketing Plans Within Budget: Implement marketing strategies in alignment with the budget, ensuring effectiveness and efficiency.
• Handle Ad-Hoc Projects: Assist with various additional tasks and projects as assigned.

Job Requirements:

• Bachelor's Degree in Marketing, Communications or a related field.
• Proven experience in marketing, preferably in Healthcare sector.
• Strong understanding of social media platforms, trends and best practices.
• Strong project management skills and the ability to manage multiple campaigns at a time.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Digital Marketing Executive

Job Summary:

You’ll be working alongside our Chief Executive Officer to drive brand awareness and organic demand for the business. Work on business development strategies and identify new market trends. Please take note this is a Career Trial Position and Confirmation of Full-Time employment will only be decided at the end of the trial.

Key Responsibilities:

• Plan and execute content strategies with the intent of driving awareness, engagement, and virality.
• Design and produce effective content that aligns with the content strategy e.g. social media posts, videos, website visuals, blog posts.
• Manage and grow the following on owned media channels.
• Always testing: Learn from both mistakes and successes. Make data-driven decisions and dare to experiment.
• Always learning: Staying updated on channel-specific updates and cultural trends. Keeping our eyes peeled for opportunities to trendjack.

Requirements:

• Ability to work in a fast-paced setting .
• Highly self-motivated and meticulous with a passion for marketing (both offline and online) and communications.
• Knowledge in various editing software
• Individuals who stay abreast of the industry trend
• Strong team player; possesses good interpersonal skills with a high level of enthusiasm
• Keen eye for gaps and opportunities in the market

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2400 - $3200 per month

Benefits:

• Purpose-driven environment. Make a positive impact in the Consumer Brands industry by identifying and reaching out to new business owners looking to grow their business.
• Personal growth. You’re welcome to propose and work on initiatives that you’re enthusiastic about (provided it stays grounded to business goals).
• Opportunity to grow with Myrch and shape the future of organic demand generation at our startup.
• Competitive salary
• Hybrid Work: 3 days WFH

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: Ang Mo Kio

Prepare to embark on a dynamic journey in the realm of brand experience, contributing to innovative projects with a global reach, all while being part of a partnership with Julian Grey's client. With a rich history spanning three decades in the industry, our client is committed to fostering creativity and excellence. Offering an environment where your contributions make a significant impact, you'll collaborate with a passionate team, access continuous professional growth, and become part of a global network shaping the future of brand experiences.

Responsibilities:

• Foster strong partnerships with business team leads and engage stakeholders in financial planning and analysis activities.
• Provide ongoing support, address financial queries, and ensure accuracy in accrual models and accounting activities.
• Oversee the company incentive scheme, understanding design, data inputs, and accounting impact.
• Lead the accounting team in managing month-end and quarterly activities across the group of companies.
• Monitor actual spend against budget, take corrective actions for shortfalls, and generate monthly financial reports.
• Manage collections, generate cashflow forecasts, and coordinate with auditors and tax agents for annual processes.

Requirements:

• Minimum 5 years of experience in accounting, controllership, or finance.
• Proficient in MS Excel and data analysis, with a professional accounting qualification (CPA/ACCA/CIMA).
• Advantageous to have internal audit, controls, and compliance experience.
• Preferred knowledge of Autocount and Quickbooks software.
• Experience in Project Accounting is a must

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description: We are seeking a dynamic Sales and Marketing Executive to join our team. The ideal candidate will play a crucial role in driving sales and marketing initiatives, promoting our printing services, and expanding our client base.

Responsibilities:

• Develop and implement effective sales and marketing strategies to achieve business objectives.
• Generate leads, cultivate relationships, and negotiate contracts with potential clients.
• Provide excellent customer service and maintain strong relationships with existing clients.
• Prepare simple daily sales reports.

Requirements:

• Proficiency in English and Mandarin languages for effective communication with clients.
• Experience in either printing industry (1 to 2 years) or sales (2 to 4 years) is preferred.
• Strong sense of responsibility and a positive work attitude.
• Self-driven with a proactive approach to seeking out opportunities for growth and improvement.
• Proficiency in Microsoft Office suite.

Compensation:

The commission scheme will be based on the candidate's experience and performance, to be discussed upon successful interview.

If you are passionate about sales and marketing, possess the necessary skills, and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of and making a difference in the printing industry today!

Job Info:

• Salary: Basic from $2600 - $3300 + Performance Bonus
• Working Hour: Monday - Friday (8:30am - 6pm)
• Location: Changi South

Job Scope:

• Create Technical Drawings and Dielines as needed
• Incorporate color control marks for graphic processing and printer registration. Ensure that all press-ready files have appropriate identification marks
• Proficiently present and promote design concepts and services, offering product recommendations in a professional manner
• Generate proof samples and complete artwork for print production
• Collaborate with the digital team on projects involving variable data printing
• Layout and prepare cast film files for plate output, with a focus on accurate trapping and color precision
• Manage film materials by coordinating and verifying with both internal and external stakeholders
• Work closely with production teams to facilitate color adjustments and corrections, ensuring high-quality results

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

POSITION OBJECTIVES

Ensure tenant satisfaction, improve tenant retention, and promote a harmonious and productive environment for all occupants.

DUTIES & RESPONSIBILITIES

Administration

• To prepare weekly/monthly meeting documents and minutes.
• To organize social events & meetings.

Tenant Communication:

Act as a point of contact for tenants, addressing their concerns, queries, and requests promptly and professionally. Maintain regular communication with tenants to understand their needs and identify areas for improvement. Conduct regular survey and achieve good results.

Problem Solving:

Handle tenant complaints and disputes, working to find solutions and resolve issues in a fair and timely manner. Maintain accurate records of issues, resolutions, and follow-up actions taken.

Tenant Retention:

Implement strategies to enhance tenant satisfaction, engagement, and retention. Organize tenant programs, events, and networking opportunities to foster a sense of community and collaboration within the building.

Operations:

Collaborate with the operations team to ensure that maintenance, repairs, and service requests are addressed promptly and efficiently. Lead the concierge team to provide good customer service.

Market Research:

Stay informed about industry trends, market conditions, and competitors to identify opportunities for improving tenant satisfaction and attracting new tenants.

Reporting & Budgeting:

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports, and budgets.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s satisfaction.
• Good tenant survey results
• Meet standards and audit requirements.

Knowledge/Experience:

• Tertiary qualification with at least 5 years of experience.
• Excellent communication skills to build rapport with tenants, understanding their needs, and resolving conflicts effectively.
• Have a customer-centric approach, prioritizing tenant satisfaction.
• Experience in managing and resolving conflicts, negotiating settlements, and finding win-win solutions will be highly beneficial in this role.

Attributes/Behaviours:

• Pro-active and achievement orientated.
• Flexible.
• Team player.
• Practical approach with a “can do” attitude

- In charge of performaing social media and website content updates, producing content, key messages and posts designed promote audience, engagement, and support company objective.

- Contribute to overall digital growth and content marketing strategy to communicate company's profile to the target audience and to support the company outreach and expansion.

- Support other general marketing tasks as per assigned.

- Able to write and speak English

- Singaporean/ Singapore PR

- Min 'A' level

- Able to work independently with minimum supervision.

- Positive working attitude with good interpersonal skill.

- Excellent understanding of digital marketing concepts and best practice.

- Full-time, Permanent