FACULTY OPENINGS AT THE SINGAPORE INSTITUTE OF TECHNOLOGY

The Singapore Institute of Technology (SIT) is Singapore’s first University of Applied Learning, offering industry-relevant degree programmes that prepare its graduates to be work- and future-ready professionals. Its mission is to maximise the potential of its learners and to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society.

The university’s unique pedagogy integrates work and study, embracing authentic learning in a real-world environment through collaborations with key strategic partners. Its focus on applied research with business impact is aimed at helping industry innovate and grow. Targeted to be ready in 2024, SIT’s centralised campus within the larger Punggol Digital District will feature a vibrant learning environment where academia and industry will be tightly integrated with the community. SIT espouses an applied learning approach and offers degrees with a strong focus on science and technology. Our faculty work closely with industry on translational research and innovation, as well as provide consultancy on solutions to industry challenges. This well-established nexus with industry endows our graduates with deep skills and work-ready training experience – attuning them to the needs and demands of the future economy.

As a young university, we encourage innovation, and seek the right candidates to join us in realising our vision. We offer competitive remuneration, generous employment benefits, access to funding to undertake research of relevance to industry, and opportunities to inspire and nurture the next generation of skilled and work-ready graduates. We currently have positions available at all levels, from Lecturer to Full Professor, in the following areas:

• Accounting: Financial Accounting
• Air Transport Management: Airlines Management, Airport Management
• Digital Communications & Integrated Media: Digital Web Analytics, Integrated Media Management, Digital Media Production
• Hospitality Business: Digital/Interactive Marketing, Data Analytics, Information Technology

Successful candidates will join the Business, Communication and Design (BCD) Cluster (one of five academic clusters in SIT) as members of a team of accomplished experts who are passionate about higher education and deeply involved in industry transformation through applied research programmes.

Faculty in the BCD Cluster undertake funded industry-relevant research, teach courses in Accounting, Air Transport Management, Digital Communications & Integrated Media, and Hospitality Business, as well as supervise industry masters and doctorate students in relevant topics. They are also provided paid leave to undertake consultancy work with industry and/or spend time attached with industry.

We will prioritise collegial and team-spirited candidates with either (a) an earned Ph.D. or equivalent from a reputable university with specialisation in any of the above-mentioned areas and some relevant work experience, or (b) extensive industry experience with demonstrated strong technical expertise in the above-mentioned areas.

JOB SUMMARY:

The Guest Relations Executive (F&B) is responsible for providing exceptional service to guests within the food and beverage outlets, ensuring their needs and preferences are met. You will play a key role in maintaining the guest experience, from greeting upon arrival to ensuring a seamless dining experience. Your role is to deliver personalized service, foster positive relationships, and address guest inquiries, all while promoting a high standard of service excellence.

WHAT YOU WILL BE DOING:

• Greet all guests in a warm, friendly, and professional manner as they enter the food and beverage outlets.
• Escort guests to their tables, offering menu recommendations based on their preferences and ensuring a personalized experience.
• Address guests’ needs, special requests, or concerns quickly and effectively to ensure their satisfaction throughout the dining experience.
• Make recommendations for food and beverages, answering all questions regarding the menu, ingredients, and preparation.
• Monitor guests’ satisfaction during their meal and provide immediate solutions to any issues or concerns, ensuring a positive dining experience.
• Maintain an extensive knowledge of menu items, including the ability to explain dishes and wine pairings.
• Recognize repeat guests and take note of their preferences to create a personalized service experience.
• Ensure guests feel welcomed and valued, consistently going above and beyond to exceed expectations.
• Collaborate with the F&B team, including servers, chefs, and management, to ensure smooth and efficient service delivery.
• Coordinate special requests such as dietary restrictions, celebrations, or VIP services.
• Relay any guest feedback to the management team for continuous improvement in service delivery.
• Ensure a seamless dining experience by staying alert to guest needs and maintaining communication with the kitchen and service staff.
• Ensure that all dining areas are clean, well-organized, and prepared for guests.
• Assist with reservations, guest seating, and managing table assignments, especially during peak service times.
• Maintain a professional and neat appearance, adhering to grooming and uniform standards at all times.
• Handle guest complaints and concerns with a calm and professional demeanor, providing prompt and efficient solutions.
• Take immediate action to resolve any dissatisfaction and ensure the guest leaves with a positive experience.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Excellent verbal communication skills i
• A genuine passion for delivering exceptional customer service with the ability to engage guests and meet their specific needs.
• Able to handle guest complaints and resolve issues efficiently while maintaining guest satisfaction.
• Meticulous attention to detail, particularly in ensuring guests’ preferences and special requests are properly noted and followed.
• Strong ability to collaborate with all levels of the F&B team, from kitchen staff to management, to ensure smooth and efficient service.
• At least 1 year of experience in the hospitality industry, particularly within food and beverage service, with a focus on guest relations.
• Understanding of the menu offerings, including wine and food pairings, and the ability to communicate this knowledge confidently to guests.
• Ability to manage multiple tasks and priorities in a busy environment while ensuring top-notch guest service.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required in the hospitality industry.
  

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Jalan Pemimpin, Halcyon Singapore 577200 (Marymount)

Starting Salary: $2500 - $3300 + Comm

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Position Overview:

This role involves the shooting, editing, and post-production of short-form videos, primarily for popular platforms like TikTok, Kuaishou, Bilibili, and Xiaohongshu. The position requires a mix of technical skills, creativity, and platform knowledge. The key responsibilities include shooting content using professional equipment, editing videos to meet platform-specific requirements, color grading, audio mixing, and implementing basic visual effects. In addition, the candidate should be familiar with current trends and able to produce content that resonates with the target audience while meeting tight deadlines.

Responsibilities:

1. Shooting Skills:

• Proficient in using various shooting equipment such as DSLRs, mirrorless cameras, and stabilizers.
• Familiarity with camera techniques, strong composition skills, and control of lighting.
• Ability to efficiently complete shooting tasks according to the style and requirements of the short video content.

2. Editing Skills:

• Mastery of editing software like Adobe Premiere, Final Cut Pro, and DaVinci Resolve.
• Basic audio editing, including adjusting background music and dialogue volumes.
• Familiarity with video formats, compression techniques, and output processes for different platforms.

3. Special Effects and Post-Production:

• Basic special effects knowledge and experience with After Effects or other visual effects software.
• Color grading skills to adjust the tone, contrast, and unify the video’s visual style.

4. Editing Mindset:

• Ability to tell a coherent and engaging story through editing, following the script or content requirements.

5. Creativity and Content Planning:

• Creative Planning: Ability to independently plan creative short videos, understanding current trends in short-form content.
• Platform Familiarity: Knowledge of platform algorithms and rules (TikTok, Kuaishou, Bilibili, Xiaohongshu) to create content that aligns with the platform’s tone and audience.
• Content Sensitivity: A keen sense of trending topics and the ability to quickly produce content relevant to current hot topics.

6. Soft Skills:

• Communication Skills: Ability to work closely with directors, planners, and designers, and understand creative needs to reflect them in the final product.
• Stress Management: Good time management and the ability to work under pressure to meet tight deadlines common in short video production.
• Learning Ability: Continually learning new shooting techniques, editing methods, and staying updated on platform algorithm changes.
• Responsibility and Initiative: High sense of responsibility for the quality of work, able to solve problems independently and ensure the final product meets expectations.

7. Bonus Points:

• Multi-Skilled Candidates: Candidates with skills in art, animation, photography, and post-production special effects are preferred.
• Personal Account or Successful Case: Running a successful personal account on short video platforms or having high-profile collaborations with well-known brands is a significant advantage.
• Diverse Content Expertise: Experience editing various types of content such as vlogs, advertisements, product reviews, or short story videos, and tailoring editing to fit each genre.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or above
• Experience in short video shooting and editing, with a focus on content production for popular short video platforms like TikTok, Kuaishou, Bilibili, and Xiaohongshu.
• Submission of a representative portfolio that showcases shooting, editing skills, and creativity.
• Positive working attitude and a ready smile
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Our client is a leader in the Energy Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for a Communication Executive (PR) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Develop and execute communication strategies aligned with business priorities.
• Manage proactive and reactive media interactions.
• Create press releases, FAQs, talking points, and briefing materials for spokespersons.
• Build relationships with key media outlets and facilitate interviews.
• Monitor media channels to identify risks and opportunities.
• Ensure consistent messaging through a unified narrative across platforms.
• Coordinate and support internal and external branding efforts.
• Manage and update branding materials and website content.
• Enhance brand positioning and participate in industry forums.
• Act as a liaison with the Energy Market Authority for crisis communications.
• Develop holding statements and manage stakeholder communications during crises.
• Align and share key business and industry information across the organization.
• Communicate corporate culture and management strategies.
• Create a Communications Roadmap to enhance employee engagement during change.
• Organize staff-bonding activities to strengthen team connections and improve collaboration.

Requirement

• Min Degree with strong passion to work in the communications space
• Min 2 years of experience in Corporate Communications or PR agency
• Proficiency in writing, editing, proofreading and presentation

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

FACULTY OPENINGS AT THE SINGAPORE INSTITUTE OF TECHNOLOGY

The Singapore Institute of Technology (SIT) is Singapore’s first University of Applied Learning, offering industry-relevant degree programmes that prepare its graduates to be work- and future-ready professionals. Its mission is to maximise the potential of its learners and to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society.

The university’s unique pedagogy integrates work and study, embracing authentic learning in a real-world environment through collaborations with key strategic partners. Its focus on applied research with business impact is aimed at helping industry innovate and grow. Targeted to be ready in 2024, SIT’s centralised campus within the larger Punggol Digital District will feature a vibrant learning environment where academia and industry will be tightly integrated with the community. SIT espouses an applied learning approach and offers degrees with a strong focus on science and technology. Our faculty work closely with industry on translational research and innovation, as well as provide consultancy on solutions to industry challenges. This well-established nexus with industry endows our graduates with deep skills and work-ready training experience – attuning them to the needs and demands of the future economy.

As a young university, we encourage innovation, and seek the right candidates to join us in realising our vision. We offer competitive remuneration, generous employment benefits, access to funding to undertake research of relevance to industry, and opportunities to inspire and nurture the next generation of skilled and work-ready graduates. We currently have positions available at all levels, from Lecturer to Full Professor, in the following areas:

• Accounting: Financial Accounting
• Air Transport Management: Airlines Management, Airport Management
• Digital Communications & Integrated Media: Digital Web Analytics, Integrated Media Management, Digital Media Production
• Hospitality Business: Digital/Interactive Marketing, Data Analytics, Information Technology

Successful candidates will join the Business, Communication and Design (BCD) Cluster (one of five academic clusters in SIT) as members of a team of accomplished experts who are passionate about higher education and deeply involved in industry transformation through applied research programmes.

Faculty in the BCD Cluster undertake funded industry-relevant research, teach courses in Accounting, Air Transport Management, Digital Communications & Integrated Media, and Hospitality Business, as well as supervise industry masters and doctorate students in relevant topics. They are also provided paid leave to undertake consultancy work with industry and/or spend time attached with industry.

We will prioritise collegial and team-spirited candidates with either (a) an earned Ph.D. or equivalent from a reputable university with specialisation in any of the above-mentioned areas and some relevant work experience, or (b) extensive industry experience with demonstrated strong technical expertise in the above-mentioned areas.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Regional Program Manager, Media and Entertainment

Full time, Singapore

In this role, you will be responsible for managing all aspects of assigned media and entertainment client portfolio of account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, business continuance and escalation of operational issues.

As a Regional Program Manager, you will

Key Targets:

Financial:

• Client Retention
• Account Profitability
• Increase revenues by means of Up-Selling and Cross-Selling
• Ensure billing is accurate, on time and compliant to the client agreement
• Decrease days of outstanding Accounts Receivable, if applicable
• Increase payments by credit card or BTA, if applicable

Non-Financial:

• Measure & Achieve Customer Satisfaction
• Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs)
• Achieve non-financial contractual / performance commitments
• MIS/CDS: Accurate, Timely, Delivery Method

Provide leadership to account team:

· Responsible for the coordination of communication within the program management team and client for your region/remit

· Demonstrate and communicate the value that BCD Travel provides to the client.

· Work closely with internal teams to ensure contractual commitments are met.

Develop Business Plan, implement key deliverables, measure results:

Formulate and manage local business plan with client:

· Develop: Working with client and BCD Travel team, identy short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines.

· Implement: Create action plan to implement each program objectives with actions and timelines.

· Measure and Report Results: Put into place tracking and reporting for each objective and indicator.

· Account Reviews: Plan and execute quarterly business review. Plan annual strategic business review. Create actions for deficiencies.

Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs):

· Develop: Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology and Communication indicators, as applicable.

· Measure and Report: Put into place tracking and reporting for each indicator.

· Create and manage business improvement plans, as required.

· Crisis Management responsibility, plans and tools.

Financial:

· Provide support to budgets and financials (includes billing, payment & profitability).

· Responsibility for profitability of national contract.

· Responsible for national financial reporting to customer, if needed.

· Increase revenues by Up-Sell and Cross-Sell of products and services that meet client's needs.

Manage new business implementations:

· Oversee the implementation of new business, working closely with national implementation team to ensure customer expectations are met.

Establish & maintain relationships:

· Overall responsibility for relationship with your client within your remit

· Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer.

· Establish and maintain relationships within BCD Travel (owned, partners and affiliates) to achieve results for customer.

· Develop and maintain strategic global supplier relationships

· Build an internal network with departments, local leaders and key support team members in order to effectively accomplish goals and initiatives that benefit the client and BCD Travel.

Negotiations:

· Support the negotiation of client contract terms and manage to all contractual terms

· Up-sell and cross-sell products and services that meet client's needs

· Introduce consulting services to enhance program

Operational & Global Reporting Requirements:

· Owner of overall service delivery strategy

· Identifies opportunities to use local/global technology tools and new processes.

· Communicates customer operations requirements to all owned, partner and affiliate servicing locations.

· Escalates operational issues without personally taking on responsibility of solving the issue.

· Develops business continuance plans

· Working with Global CDS, ensure each country is providing the required data within the agreed delivery time.

Secondary duties and responsibilities:

· Provide support to accounts receivable management

· Provide support to and work together with Supplier Relations

· Participate in client networking events

· Seek out internal and external information to ensure clear understanding of client dynamics and BCD Travel solutions.

· Organize, prepare and/or participate in customer event / training seminars, where appropriate.

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected]

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

We are looking for the right person to supervise reporters covering Singapore issues. He/She will have a deep knowledge of Singapore issues and good contacts of experts in the relevant industries. The incumbent is able to direct reporters to bring out the most salient news points in a story. He/She is able to vet stories to ensure accuracy, objectivity and timeliness. Must be able to work under pressure.

Responsibilities :

• Review and decide what news events to cover
• Assigning appropriate stories to relevant reporters. Brief and debrief reporters before and after assignments to ensure salient news points and visuals are captured.
• Vet stories to ensure they are accurate and make the best use of the material, including video footage gathered
• Look out for possible follow-up stories that can be developed from diaried events
• Be on the look out for original, newsworthy content that reporters can pursue
• Participate in forward planning for important assignments/projects
• Develop and enhance professional competence by providing constructive feedback and guidance to reporters
• Adhere to the policies and rules set by regulators as well as editorial guidelines
• Keep updated on news and current affairs and other assigned segments by monitoring the market, competitors' content and viewers' feedback
• Liaise with other news gathering departments in the Mediacorp network to maximise the use of company resources
• Guide team to analyse information/data for greater depth in stories

Requirements:

• A dynamic individual with a good University Degree
• Excellent command of the English Language, both written and oral, and a good grasp of political issues
• At least 6 years of experience working in a newsroom, of which 2 years' were in a supervisory role
• Be prepared to work irregular hours, weekends and public holidays.

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Role Purpose

This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry. 

Essential Responsibilities

Your responsibilities may span the following areas:

• Create social media posts and support the management of all Catalyst social media handles
• Work closely with the Social Media Manager to craft social media strategies for client campaigns
• Copywriting for social posts
• Schedule, set up and optimise live commercial campaigns across APAC and EMEA regions
• Weekly social media reporting to track campaign performance
• Adopt a data-led approach in supporting the analysis of social campaigns to identify trends and learnings
• Coordinate timelines for content assets to ensure timely delivery of social campaigns

This role will also support the business marketing team in:

• Posting organic social media content relevant to CMO Now and industry events
• Administrative support for CMO Now production and project management
• Support awards submissions by collating campaign case studies from sales and the Catalyst team.
• Assist with updates for the Catalyst website with new case studies, CMO Now whitepapers and other relevant activity
• Assist with event preparation and on-ground activations for NBCUniversal events, or industry events where NBCUniversal will have a presence

Job Overview: We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Requirements:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI and design tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Operation Executive (Event industry)

• 5.5 days work week (Monday to Saturday afternoon or Thursday to Tuesday afternoon)
• 9am to 6pm
• Marymount MRT
• S$ 2,400 - 2,900 + Commission (company revenue sharing)

Responsibilities

• Work closely with internal teams on event preparation and execution
• Preparation of systems for event
• Optimize and plan resources and equipment weekly for events
• Weekly packing and unpacking of equipment for events
• Adhoc delivery of equipment to event premise (vehicle provided)
• Setting up for events (if needed)
• Training of event part timers on setting up of the company’s various equipment
• Maintain a clean and organized office space
• Maintain computers and equipment in good condition
• Other logistics/operations work includes site recee and adhoc delivery of orders

Requirements

• At least Diploma
• Class 3 driving license (Not a must)
• Knowledge on Adobe Photoshop, Adobe Illustrator, DSLR camera, or simple programming is preferred but not a must

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

TECHNICAL WRITER

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

Responsibilities:

• Work with the team to develop targeted marketing plans with a coherent integration of marketing tactics, event and activities to achieve business goals.
• Assist in the development, management and implementation of a comprehensive event calendar with centralized tracking of all regional marketing events including test drive events, lead generation events, brand partnership events and external corporate events (e.g. auto shows and product launches).
• Assist in the planning of regional activities including store openings, test drives and lead generation events.
• Assist in the development of in-store programs and campaigns to engage existing leads and create new leads.
• Evaluate and track the success of programs and campaigns.
• Assist in project management and initial content creative for external newsletters, collateral and customer communication (i.e. emails and letters).
• Assist in inbound and outbound communications including customer letters and email for relevant marketing inboxes.
• Work with communications team on consistent and effective messaging of external documents and promotional materials to support our marketing activities (e.g. collateral)
• Manage outside agencies and vendors on a needed basis.
• Effectively deliver results of marketing objectives within the designated and agreed budgets.
• Ensure compliance with global brand strategy and corporate identity for the company.
• Assist in project management and initial content creative for external newsletters, collateral and customer communication (i.e. emails and letters).

Requirements:

• Minimum 5 years+ in digital integrated marketing and communication, relevant experience in Event Marketing is preferred
• Experience in managing social media account and also ability in Adobe design suites, PowerPoint, IOS, Photoshop will be a plus
• Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes
• Exceptional strategic thinker and analytical skills; ability to address cross-functional and cross-organizational issues independently
• Highly organized with the ability to manage multiple projects while meeting deadlines.
• Result driven, hands-on, positive “can do” attitude, passionate and able to show commitment and to inspire others
• Proven ability to work in a fast-paced, dynamic and deadline-oriented environment
• Large company discipline with small company entrepreneurial attitude
• Strategically planning with strong execution and negotiation skills
• Asset management experience/ Good negotiation skills
• Digital Agency management/ Online to Office event coordination experience is preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Duties:

• Registration of shareholders through polling systems, ushering, transferring of equipment to the venue, collection of voting slips and/or voting devices.
• May be assigned to assist with polling services (when required).
• Staff will be allocated according to the event schedules.
• Each meeting’s duration approximately 4 hours.

Requirements:

• GCE “O” level & above (18 years & below require Guardian’s consent).
• Have good computer skills and able to communicate well in English.
• No experience is required as training will be provided.

Interested candidates, please send your CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Contract Duration

· 3 February 2025 to 21 July 2025

Working Location

· Novena

Working Hours

· 5 Days (Mon to Fridays: 8.30am to 6.00pm)

Offered Salary

• Up to S$2,800 per month (Depending on qualifications & experience and subject to client’s approval)

Requirements, Skills and Experience Level

• Diploma / Degree holder
• A team player who is detail-oriented and excellent in problem-solving, communications and managing multiple projects/tasks.
• Have 2 to 4 years of experience in handling similar projects. Candidates with fewer years or no formal experience, but with comparable background or portfolio, are also welcome to apply.
• Have hands-on experience in production of digital publications and/or website content management will be an advantage. For the latter, a basic understanding of user experience design, knowledge in using testing methodologies and performance testing tools, as well as familiarity with Isomer are further advantageous.

Where applicable, candidates who wish to may provide references, portfolio and/or links to social media profiles to allow viewing of past work.

Job Description

Working closely with the respective Team Leads, you will be involved in seeing through the execution of two major projects as outlined in (A) and (B) below. As part of the CComs team, you will assist in its operational duties, or tasks as assigned by the Head of CComs.

WHAT YOU WILL BE WORKING ON:

(A) Customs Yearly Achievements (CYA) 2024

The CYA is an annual digital-only corporate publication that showcases Customs’ annual statistics, initiatives and accomplishments for the applicable Calendar Year. Incorporating multimedia content, this publication will enhance awareness and understanding among the general public and stakeholders about Customs’ policies and functions.

Your key duties/tasks for this project include:

• External Coordination & Keeping Track of Milestones: You will support the Team Lead on the necessary operational actionables and follow-ups with the appointed Vendor - including scheduling meetings/check-ins, sharing the collated Customs’ materials and information for further processing etc. You will closely monitor the agreed-upon project timelines and milestones and flag potential delays/adjustments to the Team Lead for further action.
• Internal Coordination: You will support the Team Lead in planning and coordinating the necessary actionables and follow-ups with Customs Divisions/Branches on their background policy, statistics and other information/materials that will be featured in the CYA. Apart from helping to vet and consolidate such contributed content, you will also assist in the logistical planning and coordination with the Divisions/Branches and the Vendor should any onsite production operations (e.g. photo or video shoot) be needed at any location.
• Performing Quality Control (QC) checks: You will support the Team Lead in checking on the condition and quality of any deliverables by the Vendor, from drafts/first-cuts to finalisation. Such related tasks include proofreading copy, ensuring accuracy and that the infographics and footage submitted are as per agreed upon dimensions or can work on the platforms they are meant for.
• Providing any other administrative/logistical support as assigned: The related tasks can include notetaking during meetings and archiving digital materials/files.

(B) Customs Website Revamp

The Singapore Customs Website is a vital resource for the general public, businesses, traders, and logistics providers. It provides essential information on our policies – including import/export regulations and required permits, customs procedures, as well as duty and tax declaration and payment obligations for arriving travellers. It also carries related links (e.g. to the Networked Trade Platform) to transact with Customs on applications, payments or other e-services. Being such a key digital touchpoint, we will be revamping the Website to further optimise user-centricity and a seamless experience for our customers when navigating from the informational to transactional pages.

Your key duties/tasks for this project include:

• External Coordination & Keeping Track of Milestones: You will support the Team Lead on the necessary operational actionables and follow-ups with the appointed Vendor - including scheduling meetings/check-ins, sharing the collated Customs’ materials and information content for further processing etc. You will closely monitor the agreed-upon project timelines and milestones and flag potential delays/adjustments to the Team Lead for further action.
• Internal Coordination with Divisions/Branches: You will support the Team Lead in planning and coordinating the necessary actionables and follow-ups with Customs Divisions/Branches on the pages whose content they own and will be migrated to the revamped Website.
• Performing Quality Control (QC) checks: You will update and maintain a content audit tracker, documenting page details, links, and any necessary adjustments. With this, you will support the Team Lead in checking on migrated content, including verifying functionality and link accuracy, as well as alignment to design consistency across pages. Where applicable, you will also help identify and report technical issues or errors encountered on the migrated platform. Other possible QC tasks include proofreading copy for typos or grammatical errors, or ensuring that website content (including any infographics, tables etc) accurately convey statistics/information as provided by Divisions/Branches.
• Providing any other administrative/logistical support as assigned: The related tasks can include notetaking during meetings and archiving digital materials/files.

(C) Other Operational Duties

You will assist CComs team in the following:

• Attend to public feedback and queries that come in via phone and email.
• Check and disseminate the Daily Media Report on Customs’ media coverage.
• Curate and disseminate the Weekly Internal Communications EDM for all Customs Officers.

EA License No.: 96C4864

Reg No.: R1106928 TOH LAY HOON

[Job ID: 673527]

Responsibilities:

• Oversee and manage the daily operations of the business solutions/sales executives team. Provide supervision, training, and guidance to ensure the team achieves sales targets.
• Identify key prospects, negotiate contracts, and establish favorable sales terms.
• Offer ongoing support and assistance to the team in addressing challenges and finding solutions.
• Track the progress and activities of Sales Executives to ensure the successful achievement of targets.
• Deliver training on products and sales techniques to enhance team performance.
• Collect market insights through feedback from Sales Executives.
• Collaborate with departments such as Service and Delivery to ensure a smooth customer service experience.
• Engage with customers during visits to monitor demonstration progress and gather valuable feedback.
• Evaluate individual performance of Sales Executives, providing motivation and support to meet sales objectives.
• Facilitate weekly strategy sessions with the team to develop plans that boost sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job 2: Registration Usher

Date: April 2025 & June 2025

Dress code: Business attire

Salary: $ 12 per hour

Working Hour: 9am to 6pm

Working Days: 3 -4 days in a week

Location: Keppel Bay and Marina Bay Convention Centre

Job Scope:

-Registration of shareholders through polling systems
-Ushering
-Transferring of equipment & documents to the venue
-Collection of voting slips/polling devices
-Note taking during the event
-Using of client internal system to allocate burner cards to the stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114044 (Farisya Elyna Saleh)

GOREF:10889