Customer Service Responsibilities list:

• Manage incoming phone calls and reply to customers query
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

1. Manage Full Spectrum of General Ledger
2. Financial Reporting and Compliance
3. Prepare Financial Statements & Management Report
4. Experience in Compliance with J Sox is advantage
5. Tax Compliance
6. Handle Goods and Service Tax Filing and Compliance with Corporate Tax Requirements
7. Manage Annual Budgeting and Variance Analysis
8. Support Annual Stock Take
9. Support Internal and External Audit
10. Support Governance Compliance Matters

Requirements

1. Minimum 5-6 Years Relavant Experience, Preferably in Manufacturing Industry
2. Experience in using Accounting Software (e.g. SAP, Oracle or Similiar ERP System.)
3. Proficient in Microsoft Office Application

Personality

1. Mature, Proactive, Resourceful and Hands-On
2. Strong Sense of Responsibility and Urgency
3. Fast Worker
4. Able to work under Stress
5. Strong, Analytical and Problem-Solving Skills.
6. Meticulous
7. Good Communication and Team Collaboration Skills

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 5 days/6 days (7.30 am-7.30 pm/7.30 pm-7.30 am) (Alternate working day/ 12 hours shift)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage a cluster of 10-15 properties, grouped geographically to reduce travel time.
• Perform security duties including clocking, observing security threats, incident reporting, and responding to emergencies.
• Respond to fire alarms and other onsite emergencies.
• Conduct investigations, manage incidents, and report findings.
• Perform patrol and clocking duties according to the shift roster.
• Conduct compliance checks in line with building by-laws and escalate non-compliance issues to management.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Customer service oriented.
• Completed mandatory security training modules.
• Strong communication and service excellence skills.
• Training will be provided for those without prior experience or training.
• Must be able to work on weekends and public holidays.
• Possesses Class 2 driving license with own motorbike for patrolling task.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Responsively address customer inquiries and prepare quotations.
• Manage and coordinate import and export shipments.
• Establish effective communication with overseas agents to verify shipping documents and comply with the regulations of respective countries.
• Issue customs permits as needed.
• Maintain close communication with various stakeholders, including vendors, shippers, customers, carriers, and overseas agents.
• Accurately input data related to freight services.
• Ensure meticulous management of paperwork documentation for billing and file closure upon shipment completion.
• Undertake occasional tasks as assigned by the Management.

Requirements

• Knowledge of Cargowise an advantage.
• Exhibit strong verbal and written communication skills.
• Demonstrate proficiency in using MS Office.
• Display a meticulous, team-oriented, and positive work attitude.
• Thrive in a fast-paced work environment.
• Minimum 1 year working experience in both airfreight operations and customer service.
• Fresh candidates with relevant qualifications are welcome to apply for entry level position.

Department/Location: Service Centre Department (SCD)

Working Hours

• Monday to Friday: 8.30 AM to 5.30 PM

Locations and Position Maxwell

Duration of Assignment

• Start Date: 23 December 2024
• End Date: 31 January 2025
• Potential for monthly extensions based on business needs and candidate availability.

Job Responsibilities
As a Customer Service Executive at the Service Centre, you will:

• Provide in-person support to customers.
• Address customer queries, issues, and transactions professionally.
• Deliver accurate information and resolve concerns efficiently.
• Maintain a seamless and professional customer service experience.
• Adapt to various tasks and changing work demands.

Requirements

• Strong communication skills, including active listening.
• Ability to deliver positive customer experiences in high-pressure or challenging situations.
• Must be able to stand for extended periods during working hours.

Dress Code

• Professional Office Attire: No T-shirts, jeans, sneakers, or casual wear allowed.

Pre-Training Requirement

• Compulsory Paid Pre-Training: Date: TBA

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

My Client is a top tier Chinese Bank, looking for a AML & Compliance Senior Officer.

Requirements for AML & Compliance Senior Officer - Compliance department

Role and Responsibilities

· Assist the Head of Compliance in the enhancement of Anti-Money Laundering and Countering Terrorism Financing ("AML") control measures to build a more robust AML framework for the Bank

· To review/conduct customer due diligence/end to end evaluation of new and existing customers (including post transaction review), ensuring that they comply with the Bank’s AML/CFT/Sanctions requirements

· Reviewing and assessing alerts from money laundering risk through transaction monitoring systems and liaising with business units as necessary to investigate the alerts

· To roll out enhancements to Compliance Department’s policies and procedures and also be proactive in pointing out areas of improvements to enhance the Bank’s systems, methodologies and process simplification

· To take charge of various bank-wide initiatives, AML assessments and reviews and ad-hoc projects led by Compliance Department

· Ensuring management is made aware of all pressing issues in a timely fashion

· Operating to the very highest levels of integrity at all times

· Maintaining appropriate audit trails and documentation in all instances

· Carry out any other tasks as assigned by the Head of Compliance from time to time.

Requirements

· Strong degree-level academic qualifications

· Minimum 5 years of relevant Compliance experience with familiarity of the relevant AML legal and regulatory requirements such as MAS Notice 626

· Demonstrable understanding of the financial market

• Fluent in English and Chinese (both oral and written communication) to liaise with Mandarin speaking HQ colleagues

· Good knowledge of products/services offered by a bank to clients

· Evidence of drive, curiosity, good judgment and good attention to detail

· Excellent team spirit

· Rigorous, well-organized with a structured and logical approach

Responsibilities:

• Supervise and monitor construction progress, ensuring compliance with approved drawings, specifications, and contract documents.
• Inspect materials and workmanship to maintain high-quality standards and adherence to project requirements.
• Conduct regular site inspections, report defects or non-conformances, and coordinate with the Qualified Person (QP) and other stakeholders to resolve issues.
• Provide onsite supervision and maintain accurate site records, ensuring all works align with approved plans.
• Oversee safety, environmental, and health matters, ensuring contractors follow relevant regulations.
• Prepare and submit progress reports to the QP and stakeholders, ensuring project timelines and quality standards are met.
• Assist in reviewing contractor's drawings, method statements, and procedures for proper execution on-site.
• Supervise the installation and monitoring of instrumentation, ensuring compliance with approved plans and regulatory requirements

Requirements:

• Minimum 3 years of experience in the construction industry, with at least 1 year as an RTO.
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Possess good analytical ability with strong verbal and written communication skills.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

• Answering of calls, attend to customers enquiries.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers’ personal information and payment details.
• Maintaining and updating sales and customer records.
• Prepare and print product labelling.
• Manage inventory control.
• Perform other ad-hoc duties as assigned by team lead.

Job Requirement

• Possess at least O Level.
• General knowledge in computer usage.
• With or without working experience in related field are welcome.
• Familiar with Microsoft Word, Excel & Google tools.
• Able to work independently, as well as a team player.
• On job training for some online or offline system.
• Working hours: 10:00 to 19:00.
• Working day pattern: 5 days per week, rest on weekends.
• Preferably to be able to start work immediately.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our Agency

Brand Marketing International is a B2B integrated agency specializing in marketing and communication, and a member of the Alan Allman Associates ecosystem (www.alan-allman.com). Brand Marketing International's mission is to make brands a differentiating asset: a domain of expression supported by a solid sphere of influence.

Composed of a multidisciplinary team spread across Europe, North America, and Asia, Brand Marketing International is rapidly expanding.

Our Ecosystem/Clients

Alan Allman Associates is an ecosystem of independent consulting firms representing more than 3,800 experts. Based in France, the Benelux region, Asia, Canada, and beyond, these companies specialize in specific industries or functions, fostering key synergies in major areas such as risk management, business intelligence, finance, process management, industrial project management, R&D project management, organizational change management, IT infrastructure architecture and management, procurement, digital transformation, marketing and communication, and aeronautical services.

With our ecosystem experiencing strong growth, we are seeking a Digital Marketing & Communication Officer to support the development and image of these firms. The role is based in Asia (Singapore or Hong Kong).

Job Description

The Digital Marketing & Communication Officer works under the supervision of the Marketing and Communication Director. They will play a key role in executing marketing and communication plans, primarily for WE+, a firm specializing in digital transformation and operating in Asia.

Their scope of activities is broad, encompassing internal communication, commercial communication, institutional communication, event communication, and digital communication (website, social media, etc.).

Main Responsibilities

A. Digital Marketing

• Assist in implementing and executing the marketing/communication plan with the primary goal of generating business leads, particularly for we+.
• Market research.
• Marketing of the offers.
• Inbound marketing: content creation.
• Creative digital campaigns, Google Ads campaigns, LinkedIn campaigns.
• SEO/SEA optimization.
• Etc…

B. Communication

• Social media: community management.
• Writing internal and external newsletters.
• Article writing.
• Conducting interviews.
• Intranet management.

C. Event Planning

• Support in organizing internal and external events for Alan Allman Associates and we+, among others.

Profile

Do you enjoy managing diverse projects? Do you love writing? Are you brimming with ideas? Are you meticulous? Do you have a passion for marketing, digital communication, and branding?

Do you want to be part of a rapidly growing agency working on exciting and innovative projects?

Join the Alan Allman Associates ecosystem!

Candidate Requirements

• 2–3 years of professional experience in a similar role, ideally in a marketing or communication agency.
• Proficiency in Google Analytics, SEMrush, LinkedIn, and WordPress.
• Degree (Bac +4/+5) in marketing or communication.

[Job ID: 827797]

Responsibilities:

• Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
• Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
• Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
• Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
• Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
• Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
• Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
• Manage inventory, ordering, and invoicing of items for the Gallery.
• Complete necessary reports for sales and encore operations.
• Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
• Collaborate with the Finance team for monthly auditing.
• Carry out gallery administration tasks as needed.

Requirements:

• 1-2 years of experience in customer service or reception.
• Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
• Proficient in MS Office applications and good computer skills.
• Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 5 days/6 days (7.30 am-7.30 pm/7.30 pm-7.30 am) (Alternate working day/ 12 hours shift)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage a cluster of 10-15 properties, grouped geographically to reduce travel time.
• Perform security duties including clocking, observing security threats, incident reporting, and responding to emergencies.
• Respond to fire alarms and other onsite emergencies.
• Conduct investigations, manage incidents, and report findings.
• Perform patrol and clocking duties according to the shift roster.
• Conduct compliance checks in line with building by-laws and escalate non-compliance issues to management.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Customer service oriented.
• Completed mandatory security training modules.
• Strong communication and service excellence skills.
• Training will be provided for those without prior experience or training.
• Must be able to work on weekends and public holidays.
• Possesses Class 2 driving license with own motorbike for patrolling task.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

JOB ROLES / RESPONSIBILITY:

• To work full-time in to carry out various administration and accounting works of the office.
• To set-up an accounting system in the office and meet/pass Auditor's requirement.
• To carry-out book-keeping, full set of accounts, and preparation of financial statements for various types of business
• Made detailed testing on transactions and balances and vouching, posting and checking trial balance preparation
• Analyze transactions, internal reports and financial information for potential fraud risks
• Perform special assignments: review of accountancy records, valuation, and consultancy works
• All communication with clients is supported by emails, document agreed action steps, responsibilities and deadlines are handled promptly and effectively.
• Preparation of Commercial Tax, Withholding Tax, Corporate Tax, Personal Tax computation and submission of Tax Clearance

Roles & Responsibilities:

Centre Operations

• Assisting with overall operation at the Day Activity Centre for the visually impaired elderly clients and ensuring their safety.
• Planning and conducting recreational wellness programme such as physical exercise, psychosocial games, craftwork, cookery and seasonal festive activities suitable for the visually impaired clients.
• Discussing with Centre Supervisor and the team on finalizing the monthly lesson plan.
• Preparing resources and purchasing the necessary materials.
• Updating the weekly timetable to be printed and displayed in the main hall of the Day Activity Centre.
• Following the centre transport to fetch and send them back according to the duty roster.
• Following up on clients’ pertaining issue/s and highlight to supervisor and social workers when necessary.
• Able to work on ad hoc weekend commitment
• Manage and train volunteers in assisting with running of centre programmes
• Carrying out any ad-hoc duties assigned by Centre Supervisor, Manager or Executive Director

Administrative & Reporting Duties

• Assist in enrolment of new clients and conduct necessary health assessments.
• Filling in the daily progress report of the clients’ attendance and grading at the end of each session as well as the learning outcomes of each session.
• Perform administrative tasks, including maintaining up-to-date client and volunteer records. Assist with audit preparations and documentation.

Maintenance and providing care

• Disinfecting the centre before and after the programme session
• Assist in serving clients’ meals and guiding clients to the toilet when needed
• Handling household tasks such as washing and sterilizing dishes
• Managing and restocking of food inventory (such as instant drinks and snacks for tea break)

Qualifications & Requirements

• Strong passion and commitment to working with seniors who are visually handicapped.
• Preferably experienced in direct operational roles, especially in eldercare, including programme facilitation and needs assessment.
• Proficiency in Microsoft Office
• Bilingual abilities with proficiency in dialects preferred.
• Ability to work independently and as part of a team.
• Relevant qualification in eldercare or social services preferred.

Responsibilities

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Review customer existing loan package and advice accordingly on the various option available
• To protect loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

About the Role:

We are looking for a Human Resource Officer to join our team. You will play a key role in managing HR processes, supporting employee needs, and ensuring smooth day-to-day HR operations.

Key Responsibilities:

Assist in recruitment, onboarding, and employee orientation processes.

Manage employee records and maintain the HR information system.

Administer payroll, benefits, and leave management.

Support training and development programs for staff.

Ensure company policies comply with employment laws and regulations.

Address employee queries and assist in resolving workplace concerns.

Contribute to employee engagement activities and initiatives.

Requirements:

Bachelor’s degree in Human Resource Management or a related field.

At least 1-2 years of HR experience.

Good understanding of HR practices and employment laws.

Strong communication and interpersonal skills.

Proficiency in MS Office and HR software systems.

Working Hours:

Monday to Friday: 9:00 AM - 6:30 PM (Lunch: 12:00 PM - 1:30 PM)

Why Join Us?

Competitive salary and benefits

Professional development opportunities

Positive work environment near convenient public transport and amenities