Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously delivery new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Job scope:

• Interpret project requirements to design, integrate, source and implement electronic system and relevant peripherals to meet projects deliverables on schedule.
• Embedded system design, programming, troubleshooting and maintenance.
• Work closely with mechanical, electrical and software engineers for system integration to meet project deadlines.
• Ensure design, proposal drawings, implementation comply with specifications, requirements, regulations, and quality standards.
• Technical documentations for internal and external customers.
• Prepare accurate operating, design documentation for deployed system for internal use.
• Prepare documentation for external customers and compliance verification.
• Coordinate with local and overseas suppliers for parts, fabrications, and assemblies
• Maintain vendors for services, components and works.
• Maintain part/component/tooling list with proper housekeeping.
• Manage delivery timeline with regards to project schedule.
• Perform ad hoc duties as assigned by management.

Knowledge, skills and experience:

• Bachelor’s degree in Electronic/Electrical/Mechatronics engineering.
• Knowledge on electronic design principles, PCB designs.
• Experience on embedded system, microcontroller and RTOS programming.
• Understand common communication protocols, e.g. RS232, CAN, SPI, I2C etc.
• Hands-on experience is a must, e.g. PCB assembly, troubleshooting and wiring.
• 2 years relevant experience in electronic design and embedded system.
• Valid Class 3 or above driving license is a plus.
• Must be able to read and understand product manuals written in Chinese.
• Can communicate fluently in Mandarin with our suppliers from China and Taiwan.

Responsibilities

• Responsible for supervising and checking subcontractors’ works according to design drawings, specifications, shop drawings, method statement and local codes and regulations.
• Responsible for design calculation, cost estimation, preparation of plans and details engineering design.
• Responsible for coordinating with supplier / sub-contractor of the tender specification and obtain the quotation from them.
• Responsible for overseeing and be overall responsible for works carried out by junior supervisors assigned under their care.
• Responsible for keeping daily work record, including additional work claims to the clients and from the ubcontractors.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 3-4 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices
• Conversant with local codes and regulations.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring products produced meet the product and customers' quality requirement
• Responsible for developing and improving the processes to gain productivity, efficiency, quality and costs.
• Responsible for coordinating NPI/NPQ activities with details and meeting timeline.
• Responsible for supporting and resolving daily technical issues in operations
• Responsible for supporting analysis of failures from yield loss, reliability failures, new products, new materials.

Requirements

• Min Diploma in Electronic Engineering, Material Science or relevant
• Min 5 years of working experience in semicon assembly and test environment
• Experience in Assembly FOL of dicing, die attach, wire bond
• Experience in maintenance of assembly and test machines of dicing, die attach, wire bond encapsulation, testing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting new product development, new product introduction and cost out designing for existing product lines through sound execution of engineering principles and processes
• Responsible in interfaces with design engineering in coordinating the release of new products.
• Responsible for estimating manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.

Requirements

• Min Degree in Electrical / Electronics / Mechatronics / Mechanical/ Microelectronics / Chemical Process Technology
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for developing of test scripts, issues tracking and test management
• Responsible for conducting qualification test of new product or revised component with issuing of test report and recommendations to the test findings
• Responsible for testing accordance to applicable product standards, guidelines, regulations and dormakaba Corporate Standard (DCS)
• Responsible for preparation of samples and coordinate with PQS EN or certification bodies for product certification
• Responsible for evaluating and analysis of competitors’ products – teardown analysis, VA/VE

Requirements

• Min Diploma in Engineering or relevant
• Min 2 years of working experience in production quality or test lab.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for analysing, troubleshooting and resolving stamping issues to achieve productivity, quality and cost targets.
• Responsible in assisting in stamping tool design reviews for new product development
• Responsible for establishing process capability, optimum parameter setting, mill cost, Bill of Material (BOM) and work instruction for dies and processes.
• Responsibel in identifying and proposing cost reduction program and upgrading to achieve quality and competitive cost to meet present and future stamping requiremen
• Responsible for providing technical guidance and training to juniors technicians and toolmakers

Requirements

• Min Nitec in Production/ Manufacturing/ Mechanical Engineering/ Tool and Die Making
• Min 5 years of working experience in Stamping Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for analysing, troubleshooting and resolving stamping issues to achieve productivity, quality and cost targets.
• Responsible in assisting in stamping tool design reviews for new product development
• Responsible for establishing process capability, optimum parameter setting, mill cost, Bill of Material (BOM) and work instruction for dies and processes.
• Responsibel in identifying and proposing cost reduction program and upgrading to achieve quality and competitive cost to meet present and future stamping requiremen
• Responsible for providing technical guidance and training to juniors technicians and toolmakers

Requirements

• Min Nitec in Production/ Manufacturing/ Mechanical Engineering/ Tool and Die Making
• Min 5 years of working experience in Stamping Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring products produced meet the product and customers' quality requirement
• Responsible for developing and improving the processes to gain productivity, efficiency, quality and costs.
• Responsible for coordinating NPI/NPQ activities with details and meeting timeline.
• Responsible for supporting and resolving daily technical issues in operations
• Responsible for supporting analysis of failures from yield loss, reliability failures, new products, new materials.

Requirements

• Min Diploma in Electronic Engineering, Material Science or relevant
• Min 5 years of working experience in semicon assembly and test environment
• Experience in Assembly FOL of dicing, die attach, wire bond
• Experience in maintenance of assembly and test machines of dicing, die attach, wire bond encapsulation, testing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting new product development, new product introduction and cost out designing for existing product lines through sound execution of engineering principles and processes
• Responsible in interfaces with design engineering in coordinating the release of new products.
• Responsible for estimating manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines.

Requirements

• Min Degree in Electrical / Electronics / Mechatronics / Mechanical/ Microelectronics / Chemical Process Technology
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing support to new product development teams
• Responsible in advising customers in the areas of high-speed signal transmission and technology development, in accordance with department strategy and objectives in terms of quality and delivery time.
• Responsible for defining, planning and executing signal integrity deliverables, including modeling, simulation, and testing. Communicate SI deliverables via reports and presentations.

Requirements

• Min Degree in Electronics Engineering, Physics or its equivalent
• Min 3 years of working experience in designing and supporting high speed electrical components
• Proficient in software tools, finite elements simulation of electro-mechanical components as well as mathematical derivation and modeling of electro-mechanical parameters

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Description

• Planning, design and day-to-day running of construction projects undertaken by the company
• Organizing materials and enforce safety protocols
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• To solve day to day issue directly with client on site
• Perform site inspection
• Overseeing building work
• Resolving design and development problems
• Attend site & Project meeting
• Undertake ad-hoc duties to project execution

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

This is a great opportunity to be part of the leadership team at StashAway. Reporting into VP, Investment Advisory, you will be a key participant and driver of the strategic direction & delivery for StashAway’s offering for the purpose of market leadership. Working with the Investment team, Product, Compliance, and Marketing, you will identify opportunities in unmet client needs for product development and positioning. Once products are launched, you will continue to own the long-term success of the product and via it StashAway’s leadership position.

Key Responsibilities:

• Develop and own the growth strategy and plan along with senior leadership.
• Stay on top of industry developments, anticipate trends in our markets, product line performance, and competitive intelligence.
• Work closely with the Investment Office to identify new investment structures and products.
• Evaluate partners and develop business cases for how we can build industry-leading products that drive acquisition and/or share of wallet.
• Build strategic direction with Head of Product for both investment products and experience, and own the delivery of business plans.
• Collaborate with investment and marketing teams to enhance communication and product growth strategies. 
• Work closely with Country Managers to define growth strategies via product & segment development.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to CCRO.
• Partner with a cross-functional team of product managers, engineers, UX researchers & UI designers to bring the right balance to decision making between quantitative and qualitative data to prioritise impact (speed & quality) of what we ship.
• Evaluate new product success through key quantitative and qualitative (unit economics) metrics to strengthen feedback loops & iterations. Deliver them via dashboards to inform beyond the squad on key bets.
• Surface any resource needs and other blockers to C-suite, play a significant role in driving issues resolution and continuous planning, including setting Objectives and Key Results (OKRs) for the company.

• 5-7+ years’ experience in a strategy and/or scaleup role.

• Demonstrated experience and knowledge of strategic problem solving and frameworks, and project management skills.
• Ability to liaise with stakeholders and influence people of a diverse range of backgrounds.
• Experience in applying strategic frameworks and tools for analysing strategic problems and developing strategies.
• Experience in the Fintech/Investment industry is a plus, a deep passion for investment is a must.
• Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders.
• Strong performance across a broad range of strategic engagements.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Personalised insurance and comprehensive health coverage: Full or partial subsidy of your personal hospitalisation and surgical insurance premium and access to panel outpatient GP, specialist, dental, wellness, and health screening partners.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supervising and checking subcontractors’ works according to design drawings, specifications, shop drawings, method statement and local codes and regulations.
• Responsible for design calculation, cost estimation, preparation of plans and details engineering design.
• Responsible for coordinating with supplier / sub-contractor of the tender specification and obtain the quotation from them.
• Responsible for overseeing and be overall responsible for works carried out by junior supervisors assigned under their care.
• Responsible for keeping daily work record, including additional work claims to the clients and from the ubcontractors.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 3-4 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices
• Conversant with local codes and regulations.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for improving manufacturing process and equipment capability to achieve higher production yield and quality
• Responsible in driving cost reduction programs through continual improvement activities
• Responsible for supervising plating technicians and operators in meeting manufacturing requirement

Requirements

• Min Degree in Chemical Engineering/ Mechanical Engineering or relevant
• Min 2 years of working experience in plating industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026