"Proficiency in monitoring and managing network systems, servers, and infrastructure.
Knowledge of network protocols (TCP/IP, DNS, DHCP, etc.) and tools (e.g., SolarWinds, Nagios, or PRTG).
Familiarity with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper-V).
Understanding of ITIL processes for incident, problem, and change management."
"High attention to detail and proactive mindset.
Ability to work under pressure during critical incidents.
Strong organizational skills for managing multiple tasks simultaneously."