• Revenue management by maintaining accuracy and overseeing the distribution strategy of the hotel and manage day-to-day yield operations.
• Setting Pricing Strategies to determine and set competitive room rates to stay in the limelight and earn higher revenue.
• Monitoring competitor performance; Effective yield management; Initiating promotions to generate business at key times.
• Optimize and expand distribution partnerships and yield management through Third Party Internet (TPI) / Online Travel Agent (OTA) website and own Global distribution System (GDS).
• Understand the Sales/Reservation flow and various booking channels, which would be key to correlating to area of performance management (Revenue generating and performance reporting).
• Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes.
• Maintain all pricing within Opera PMS and third-party distribution channels.
• Ensure that price parity is maintained through all third-party distribution channels.
• Ensure correct rate positioning is achieved across all market segments for rooms.
• Compile and communicate clear and concise pricing policies for all current pricing and packages.
• Stay updated with market trend and new revenue tools and or software applicable for serviced suites to improve seamless connectivity with partners.
• Submit RFP for Travel Consortia. Support Sales in Corporate Rates Loading.
• To conduct regular audits to ensure that all channels of distribution are managed in accordance with strategies and guidelines.
• To prepare analysis and reports on rate and inventory management and strategy effectiveness on all on-line sales strategies; including scheduled and ad-hoc reports.
• Recognise and correct any rate parity issues with internet booking sources and Best Rate Guarantee claims.
• To propel key market strategies by identifying opportunities for incremental revenue through analyses, supporting tactics to include the establishment of differential pricing based on market segments, demand, positioning, etc.
• To ensure competitive research and market intelligence through to the setup of a system of competitive price shopping, continuous monitoring of competitor performance, strategies, demand, supply etc.
• To ensure that all channels of distribution - l.e, direct sales, GDS, and the internet - are fully optimized without any conflict in distribution, representation and positioning.
• To ensure the hotels data set on CRS, GDS, PMS, S&C System and RMS remains current and correct.
• To direct reservations by training pertinent departments on revenue management techniques and its execution, managing reservations goals, and providing daily/weekly selling guidelines/strategies for agents and pertinent accounts,
• To drive revenue management culture throughout the hotels, by educating hotels' staff on Revenue Management concepts and techniques (overselling. pricing, upselling, etc).
• To assist the Director of Sales & Marketing in review of monthly forecast, reporting and annual sales budget for senior management approval.
• To assist the Director of Sales & Marketing in exercising all reasonable care in safeguarding the hotels and the hotel’s propriety information.
• To aid in the department’s administrative tasks and ad-hoc project processes.

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client, an asset manager, is looking to hire a BD Assistant Manager to support the sales team in producing reports, obtain inputs for RFPs and presentation materials, manage collateral and client database, assist in updating and maintaining the CRM database, perform KYC due diligence screening for new and existing client accounts, as well as preparing performance and factsheet pages for fund presentations. Other responsibilities include coordinating meetings, and travel arrangements.

Our Ideal Candidate:

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• 2-5 years’ experience as a team assistant, administrative or client servicing support role.
• Comfortable to work in fast paced environment
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

We are seeking a Lead, Project Management- Workplace, you will be responsible for the overall ‘Project Management’ direction for the region’s corporate interior projects as well as managing ‘Key Clients’ & ‘Project Stakeholders’. Working closely with the Studio Head and Project Management Director, you will be responsible for providing overall direction to project pitches from a project management perspective & collaborate with Business Development to close sales opportunities. We are offering a challenging work environment with opportunities for development and growth. You will be working with a dynamic team of designers and project managers locally and internationally and have the opportunity to share your creativity and ideas.

In brief

Planning

• You will implement an appropriate and effective project or programme management framework, incorporating necessary review processes as required
• You will define and implement criteria for control and management of the project
• You will coordinate and direct end-user input throughout the project lifecycle
• You will appraise options and submit to the Client for approval
• You will manage project budget, including risk allowance
• You will monitor and control changes/variations following approval by Client.

Team & Site management

• You will coordinate and foster teamwork between all project stakeholders
• You will establish a mechanism to ensure collaborative problem solving with the site delivery team, which will involve regular dialogue with contractors, team working and risk-sharing
• You will practice sound people management principles to ensure that the team of Space Matrix staff, contractors and JV partners works well and provides a supportive environment for the achievement of project and individual objectives
• You will manage the welfare and motivation of Space Matrix direct reports and provide leadership, guidance and encouragement
• You will plan for and undertake annual performance reviews in line with Space Matrix processes
• You will establish formal reporting arrangements on project progress for the client and Company.

Contract management

• Negotiate and convert contracts as required by the project
• Oversee the award of contracts and ensure the client and Space Matrix is adequately protected
• Chair meetings and ensure minutes are actioned in a timely manner
• Accurately check and sign-off on all payment certificates and invoices
• Ensure accurate finalisation of client accounts, provide substantiated recommendations for variations and ensure contractors and consultants are paid in accordance with contract schedules.
• 
  

Client management

• Yo will look for opportunities to improve the client’s position in regard to return and value
• You will identify and resolve disputes quickly and reasonably
• You will develop and maintain good relationships with client representatives, consultants, contractors and adjoining property owners
• You will manage and coordinate the project handover phase with contractors, client contractors, tenants and building managers.

What we Expect

• You are a project management professional with minimum 10+ years of experience in the building construction industry and at least 3-5 years of leadership experience managing a team.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a degree in Architecture/ Civil or Mechanical Engineering /Construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

Who we are

To find out more visit www.spacematrix.com

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role:

Digital Marketing Manager

The Digital Marketing Manager establishes brand and channel preference, generates revenue and executes data-driven strategy for Four Seasons Resorts Maldives, Four Seasons Private Island Maldives at Voavah, and Four Seasons Explorer Palau. The Digital Marketing Manager supports the Regional Commercial Director and Senior Director of Public Relations and Communications to execute strategies in digital marketing, online reputation management, and measures success through outcomes supported by analytics and reporting. A clear understanding of the Four Seasons brand guidelines and effective execution of them are essential.

What you will do:

• Supports the Resorts’ digital strategy with a proactive approach to all digital and electronic marketing platforms. Designs and implements digital campaigns that support the Resorts’ commercial goals to drive digital direct room revenue and channel mix growth, and restaurant and bar revenue.
• Oversees and optimizes online presence of Resorts including SEO content and images on Four Seasons owned channels (FS.com, Four Seasons App, Preferred Partners website) and external websites (OTA and Amex), ensuring alignment with the Resorts’ positioning, business objectives, and storytelling. Supports Regional Commercial Director and manages agency partners to drive digital marketing tactics including SEO, PPC/SEM, PMax, Demand Gen, Paid Social, Metasearch and email marketing to ensure best practices, messaging and creatives are updated and aligned across all platforms.
• Manage Local Mailing List Manager and communication schedule to this audience.
• Establish a robust digital performance management process and a forward-looking approach to media planning, ensuring digital opportunities are maximized.
• Partners with Director of Revenue Management to monitor FS.com performance and identify opportunities for growth.
• Actively engage with Four Seasons Regional Corporate team to optimize results.
• Deliver strategy and implementation to improve Resorts’ Google’s Brand Penetration Score.
• Monitor Search volume for Resorts, providing insights on changes and new geo-source opportunities.
• Conduct a digital benchmark on a regular basis with key competitors (local, national, international), identifying local market insights and in the luxury space (retail, travel) to determine opportunities to improve our digital content and solutions.
• Develop briefs for digital campaigns, oversee paid media content strategy, manage creative trafficking, analyzing results, and reporting on key learnings.
• Proofreads all marketing material, including collateral, direct mail, advertising, printed promotional pieces, guest correspondence, etc as required.
• Manages all electronic direct mail campaigns to end users and the travel trade.
• Provides monthly digital KPI, paid media performance and Revinate reports. Support with other marketing reports as assigned.
• Support Public Relations team with Crisis Communications monitoring as required
• Performs other tasks or projects as assigned by the Regional Commercial Director and Senior Director of Public Relations & Communications.

What you bring:

• Diploma in Digital Marketing or equivalent.
• Three to five years of experience in a digital marketing capacity.
• Experience with Google platforms, Adobe Analytics/ Google Analytics, Social Media platforms, consumer engagement and strong awareness of the digital world.
• Ability to manage third-party agencies, partners, and vendors.
• Excellent writing, presentation and communication skills.
• Attention to detail and organization.
• Ability to multi-task effectively, managing multiple projects while being cognizant of deadlines and priorities.
• Hospitality experience preferred.
• Proficient in Microsoft Office Applications.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm. Business travel to Four Seasons Resort Maldives will be required for up to three (3) times per calendar year.

As my client continues to grow rapidly in the DC application, this role is newly created to aggressively specify my client's DC solutions in the APAC (exclude China and India) region, achieving opportunities pipeline and customers acquisition targets.

RESPONSIBILITIES

• Act as the primary point of contact for DC Consultants and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.
• Create mapping for individual DC Consultant and regularly track progress.
• Actively promote my client's DC solutions to increase market awareness and acceptance.
• Position my client's DC solutions as primary offerings in DC Consultants & customers’ designs.
• Expectation to specify on design level (pre-tender).
• Provide prompt technical support to DC consultants or customers during the project process.
• Liaising with product/technical/back-office teams from factories, regional technical team.
• Work closely with the Sales Team on deal capture.
• Feedback on competitions solutions updates in the market.
• Regularly update activities via CRM platform (Sales force) to track opportunities pipeline.

REQUIREMENTS

• Electrical Engineering Bachelor’s Degree Preferred.
• DCD (Data Center) certification will be advantageous.
• At least 5 years of technical experience in DC / UPS & battery applications.
• Battery and UPS/Charger Systems and BMS relevant field experiences will be advantageous.
• Strong networks with DC consultants/end-users.
• Ability to utilize AutoCAD / design software.
• Project management track record.
• Good presentation skills.
• Full working proficiency in English.
• Ability to work independently and as a team player.
• Regional travel (30%) is required.

Interested applicants, click APPLY NOW or text +65 81570929 for fast response. Only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No:R1876853

EA License No: 23C2072

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Are you a Technical Assistant working closely with the Technical Superintendent and looking to join a well established and grwoing shipping company in Singapore?

You will be responsible for:

• dry dock and repair project planning, execution, and close-out, attending the project site when required.
• Assist with OPEX budget preparation.
• Assist with service engineer arrangement and coordination for boarding.
• Review, maintain and prepare vessel shareholder presentation for agreed submission dates.
• Maintain record of the fleet service arrangements & EOM reports including technical bulletins from makers.
• Complete monthly post meeting reports for Charterers / Fleet.
• Administer the disbursement account, detailing line items and account codes.
• Review and respond to Management Meeting minutes.
• Send to vessels Class status report monthly including expiring certificates status.
• Assist works related EU ETS, EUMRV and IMO DCS.
• Any other documentary and filing works as required by team
• Support with Guarantee claims administration.
• Assist Survey and Audit Requirements (internal and external)
• Monitor and provide progression reports on the Teams “Management of Change”.
• Review and maintain fleet weekly operational records data monthly KPI data and ensure fleet team are informed.

Please note that only shortlisted candidates will be notified. We thank you for your understanding.

Apply Now!

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

• Coordinate and manage activities in area of Corporate Income Tax, Withholding Tax and Transfer Pricing of the Asia Regional Principal Company based in Singapore.
• Leading and managing BAPA negotiations in collaboration with HQ. local authorities and external consultants. Coordinating with internal and external stakeholders to ensure compliance with BAPA requirements.
• Knowledge of Asia Pacific Tax and Transfer Pricing environment, capable to consolidate and maintain the internal policies in line with the various local legislations, practices and agreements.
• Accountability for maintaining relationships with local tax authorities, finance teams across regions, and external advisors.
• Monitor and liaise with external consultant on Transfer Price documentation, ensure smooth Transfer Price Model implementation.

1. Oversee and support Transfer Pricing activities across countries by:
2. Coordinating documentation with external providers and internal teams.
3. Ensuring timely and accurate preparation of all documents.
4. Managing Transfer Pricing adjustments.
5. Maintaining intercompany agreements between global/regional principals and local entities.

• Manage and execute tax compliance process, coordinate between local management and external service providers
• Support tax audits with tax authorities.
• Provide comprehensive tax guidance and assess implications for business projects and initiatives, ensuring alignment with APAC tax laws and regulations.
• Good knowledge of the Double Tax Treaties and Free Trade Agreements mechanisms in order to proper analyze cross-border transactions of the region.
• Strong understanding of international pharmaceutical regulatory frameworks affecting tax planning and compliance is an asset.
• Collaborate with senior leadership on tax implications of strategic business decisions, mergers, acquisitions, licensing-

Leading property developer in Southeast Asia, known for its innovative and sustainable real estate projects. With a focus on creating communities.

• Leasing/Real Estate Global International Property Developer
• Good learning opportunities, great team working environment, stable company
• Retail/Office Commercial Leasing, come with a proven track record + team sup.

Responsibilities

• Participate in the leasing and planning of a Grade A office building
• Create and implement marketing and leasing strategies
• Work with agents to gather market insights and provide updates on the office portfolio
• Conduct viewings with corporate tenants, negotiate RFPs and lease agreements, and handle tenancy-related matters
• Contribute to tenant engagement initiatives and develop marketing materials/tools
• Prepare reports on office rentals, tenancy schedules, and market prospects
• Conduct market research to identify industry trends
• Assist in the development of marketing materials and resources
• Foster strong relationships and networks with real estate consultants, tenants, partners, vendors, and agents

Requirements

• Bachelor’s degree in any discipline; preference for degrees in Real Estate.
• Over 5 years of experience in leasing, real estate, or property management, ideally in Retail or Office leasing.
• Experience in team management.
• Demonstrated success in negotiating lease agreements and achieving occupancy goals.
• Strong communication, presentation, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams and build solid relationships.
• Highly organized, detail-oriented, and capable of managing multiple leasing activities at once.
• Results-oriented mindset with a proven track record of meeting leasing objectives and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

• Be part of a renowned chemcial MNC company
• Attractive Benefits

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an experienced and empathetic Customer Service Manager to lead and elevate our customer support operations. This role is critical to ensuring a seamless and positive experience for all customers, reflecting Sunnystep’s commitment to comfort, sustainability, and exceptional service. The Customer Service Manager will oversee a team of support specialists, manage customer inquiries, and implement strategies to enhance satisfaction and loyalty.

You will also be responsible for:

• Customer Service Leadership
  Develop and implement a customer service strategy aligned with Sunnystep’s brand values and business goals.
  Lead, mentor, and motivate the customer service team to deliver exceptional support.
  Set and monitor performance metrics to ensure high-quality service and operational efficiency.
• Customer Support Operations
  Oversee daily customer interactions across all touchpoints, including email, phone, live chat, and social media.
  Handle escalated customer concerns with professionalism and a solutions-oriented approach.
  Ensure prompt resolution of customer issues, maintaining a balance between customer satisfaction and business needs.
• Customer Feedback and Insights
  Collect and analyze customer feedback to identify pain points and opportunities for improvement.
  Collaborate with cross-functional teams to address recurring issues and enhance the customer journey.
  Advocate for the customer by sharing insights that guide product development and service improvements.
• Process Optimization
  Continuously improve customer service processes, workflows, and tools to enhance efficiency and effectiveness.
  Implement systems for tracking and reporting customer service KPIs, such as response time, resolution time, and satisfaction scores.
  Ensure compliance with company policies and procedures in all customer interactions.
• Training and Development
  Develop and deliver training programs to upskill the customer service team on products, brand values, and customer engagement techniques.
  Foster a culture of continuous learning and professional growth within the team.
  Keep the team updated on new product launches, policies, and processes.
• Technology and Tools Management
  Evaluate and implement customer support software and tools to streamline operations.
  Ensure the team leverages CRM systems to maintain accurate records of customer interactions.
  Stay updated on emerging trends in customer service technology to recommend enhancements.

We would want to speak with you if you are / have –

• Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in footwear, retail, or lifestyle brands is a plus.
• Customer-Focused: Deep understanding of delivering exceptional customer experiences and building customer loyalty.
• Problem-Solving: Strong ability to resolve issues effectively and efficiently.
• Leadership: Proven track record of managing and developing high-performing teams.
• Communication: Excellent verbal and written communication skills, with the ability to convey empathy and professionalism.
• Technical Skills: Familiarity with customer support tools (e.g., Zendesk, Salesforce, or similar) and analytics platforms.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Purpose

To be responsible for all the lease documentation of the commercial activities managed by Stellar Lifestyle.

Responsibilities

• Ensure efficiency and effectiveness in lease management/administration
• Deep understanding of commercial lease documentation and processes
• Manage the leases and information in real estate specific management system to ensure timely and accurate billing
• Ensure compliance to policy and all work instructions
• Oversee arrears management through close monitoring of payments
• Experience in managing and implementation of Point of Sales System and the collection of variable rent
• Manage enforcement of Landlord’s rights under tenancy agreements where necessary, including liaison with internal and external legal counsel
• Conduct process-reviews, to streamline processes to achieve high efficiency in work processes.
• Prepare monthly/ quarterly report and analysis for lease related activities

Qualifications & Work Experience

• Degree in Real Estate/Building or related qualifications preferred
• Min 8 years of experience in retail property leasing/marketing preferred
• Experience in handling lease management matters in a supervisory capacity preferred
• Prior knowledge in local planning regulations and land laws would be an advantage

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• Meticulous with strong analytical ability
• Proficient in Microsoft Office

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.

Job Description

• Ensure high guest satisfaction to build loyalty and return business
• Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities
• Handles staff rostering for baggage and concierge department
• Trains, motivates and coaches staff
• Anticipating guest needs and requests, and creating memorable experiences through personalized service
• Responding to requests or complaints made by guests in professional and polite manner in order to guarantee guest satisfaction.
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a leader in displaying outstanding hospitality skills.
• Empowers team members to provide excellent guest service.
• Provides services that are above and beyond for guest satisfaction and retention.
• Maintain a strong relationship with all departments to support hotel operations and goals and to expedite the resolution of any problem that may arise through the general operations of the hotel.
• Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.
• Implementing procedures/guest recognition program, communicating and ensuring the process.
• Actively conduct and deliver training contents to constantly refresh the team members on the SOPs, service best practices and others.
• Continuously refine service standards and SOPs; communicate these to team members to ensure compliance.
• Maintain high visibility in public areas during peak hours.
• Coordinates and ensure smooth baggage and item delivery and collection for guest stay
• Brief department of any upcoming activities
• Handles activities taking place in the hotel and familiarizes with the VIP/group arrivals/departures, etc
• Ensure safety and hygiene in work areas
• Is familiar with all hotel emergency procedures

Job Requirement

• At least 2 years of experience in a similar capacity
• Well-groomed with excellent interpersonal and communication skills
• Positive work attitude, able to work independently and in a team

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Operational Management: Manage daily store operations
   Ensure the store meets financial and performance goals, including sales, profitability, and customer satisfaction.
   Monitor inventory levels and weekly stock taking at 3 warehouse at industrial area.
   
2. Customer Service:Promote and ensure excellent customer service by resolving customer complaints 24/7 everyday.
   Establish and maintain customer service standards to ensure a consistent and high-quality experience.
   
3. Sales and Marketing:Collaborate with marketing teams to implement promotional campaigns and drive sales.
   
4. Compliance and Risk Management:
   Conduct regular audits to ensure inventory accuracy and minimize loss.

Required Skills and Qualifications:

• Proven experience in retail management or operations, with at least 10 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze sales and operational data to make informed decisions.
• Excellent organizational and time-management skills.
• Knowledge of inventory management, budgeting, and financial reporting.
• Ability to adapt to changing market conditions and customer needs.

Education:

• A bachelor’s degree in business administration, retail management, tourism or a related field is preferred.

Work Environment:

• Daily travel between locations for stocktaking and audit. The role will require working weekends, holidays, and evenings.

This role requires hands-on management to ensure the retail operations run effectively and profitably.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.