Responsibilities

• Communicate and reconcile quality / technical matters to various stakeholders.
• Investigate supplier non-conformance, drive root cause analysis, discuss corrective actions and implement process improvement, including source inspection.
• Work with suppliers to ensure their manufacturing processes comply with customers’ expectations.
• Monitor non-conformance performance and collaborate with suppliers to drive continuous improvement in supplier’s quality.
• Maintain and improve product quality by completing product and compliance audits.
• Prepare and review monthly data to analyse quality issues.
• Process engineering changes (ECN).
• Maintain customer’s claims system.
• Maintain calibration process for Shimadzu’s equipment.
• Ad-hoc duties as assigned.

Requirements

• Diploma or degree in supply chain management, engineering or science.
• At least three years of experience in quality engineering or related role.
• Having experiences in mechanical engineering or related field will be advantageous.
• Possess good communication skills and able to articulate ideas succinctly to local and international stakeholders.
• Possess a good analytical mind, positive attitude and patience under challenging situations.
• Having a tenacious desire to solve challenging technical problems will be a distinct advantage.
• Possess a good organizational skill and a strong penchant for neatness.
• Possess a high level of proficiency in Microsoft Office and Microsoft 365.
• Able to work independently and a good team player.
• Possession of a Class 3 driving licence is preferred.

We regret that only shortlisted candidates will be contacted.

COMPANY

At Peptobiotics we have built a new biotechnology product to replace the billions of dollars of antibiotics currently used in agriculture - enabling a productive, sustainable food system free from disease, and helping prevent the superbug crisis. We use genetically modified microbes to produce novel antimicrobial peptides. Our strain and bioprocess teams work together designing our product around straightforward scale-up and profitable unit economics.

OBJECTIVES

• Operation of bioreactor systems for submerged fermentation, downstream processing and sample analysis.
• Liaise with Chinese contract manufacturers for production at ~80kL scale and assist them in troubleshooting when required.
• Drive process optimisation by overseeing rigorous data collection, recording, and analysis. Use effect size analysis, DoE, etc to accelerate yield improvements and scale up.
• Preparation of SOPs for fermentation and downstream processing.
• Work with other team members to align molecular, bioproduction and veterinary research.
• Training and mentorship of junior team members.

REQUIREMENTS

ATTRIBUTES

• Experience with benchtop microbial bioreactor systems.
• Experience with yeast secreted protein production fermentation optimization preferred.
• PhD or Masters with work experience.
• Ideally has some experience or familiarity with downstream processing and analytical methods.
• Ideally has some experience or familiarity with industrial-scale fermentation.
• English and Chinese language working fluency are both required.
• Good communicator that enjoys working with and supporting others.
• Driven and takes initiative.
• Interested in entrepreneurship, biomanufacturing, synthetic biology, sustainability/agriculture,aquaculture, technology commercialisation and science with real world impact.

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

· Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer

· Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management

· Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI

· Proficiency in scripting languages like Python or Bash for automation

· API Gateway Engineering,

· Experience with infrastructure as code tools like Terraform or CloudFormation

· Configuration management using tools like Terraform, Puppet or Ansible.

· You have experience in running production systems utilizing microservices and distributed systems architecture at scale

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

Requirements

• CCNA Certified Minimum
• With experience and knowledge of Cisco routing and switching, Cisco network engineers install, maintain, and configure Cisco networks.
• Technical issues include network-related problems, system failures, and routing changes and updates.
• Working extensively with Cisco network software, Cisco network engineers are familiar with design, support, and deployment of Cisco products.
• Troubleshooting network problems and outages, Cisco network engineers locate problem areas, isolating them for solutions.
• Consult clients and customers to ensure that their needs are met; customer service skills are essential to building rapport with customers.
• Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches.
• Enabled routing on routers , OSPF , RIP, EIGRP, BGP, apply ACL, PPP, wireless VPN.
• Technical knowledge of routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Provided technical support and troubleshooting on various Cisco products including Routers, Switches, IP Phones.

Mercuria, a global leader in commodity trading, is seeking a skilled IT professional to join our End User Experience (EUE) team. This hybrid role will support our Asia operations by addressing both advanced technical needs and general IT support requirements, ensuring a seamless and productive work environment for end-users. This position plays a crucial role in modern workplace solutions and desktop support.

Mercuria offers a dynamic, inclusive work environment with ample opportunities for professional growth. As part of the EUE team, you will contribute to the continuous improvement of workplace solutions, supporting our Asia operations.

The Role

• Provide 3rd line technical support for end-user and modern workplace technologies.
• Support desktop-related issues on Windows 10, Microsoft 365, and various trading platforms (ICE, Eikon, Bloomberg), both onsite and remotely.
• Assist in the implementation and support of hybrid workplace solutions to enhance productivity.
• Package applications, deploy software updates, and monitor their effectiveness.
• Manage integration of SCCM/Intune, Exchange, and O365 with existing systems.
• Set up and support MS Teams video conferencing.
• Maintain IT assets inventory and dispatch incoming tickets in ServiceNow for efficient resolution.
• Assist in IT administrative tasks, including vendor liaison and mobile service applications.
• Support server room basics (AC, UPS, patch panels) and provide technical setup for company events.
• Conduct new joiner onboarding, handling software/hardware setup, upgrades, and user permissions.
• Create and maintain documentation for troubleshooting guides and technical processes.

Technical qualifications and skills:

• At least 10 years of IT-related experience with an emphasis on endpoint management, hybrid workplace solutions, and general IT support.
• Familiarity with Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, ServiceNow, and PowerShell.
• Basic understanding of network troubleshooting, server room equipment, and Apple product support.
• Proficient in English
• Certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM are advantageous

Profile:

• Bachelor's degree in computer science, engineering, or a related field
• Independent, proactive, and eager to learn new technologies.
• Excellent customer service skills with experience in VIP support.
• Strong teamwork, stress resilience, and adaptability.
• Ability to provide after-hours and weekend support as needed.

The Application Engineer reports to Sales Director in Singapore. He/ She will support pre-sales and post-sales activities in SEA and India region. These could include joint visits with salespersons; preparing proposals according to customer’s requirements; liaising with vendors & sub-contractors, and project execution till commission. Other responsibilities include on-site survey; and product and application support.

The responsibilities of this role are:

• Understand customer requirements and provide technical advice to sales and customers.
• Presales technical service for internal and external customers.
• Review project specifications, clarify doubts on technical specifications, and provide technical engineering and sales support for customer projects
• Provide primary technical proposal according to the requirements of customers' enquiry and carry out necessary technical clarification with customers.
• Release drawings for BOM creation, costing and production
• Responsible for Project execution after PO was received.
• Assist in reviewing technical documentation in the system.
• Provide expertise advice to solve customer technical questions by phone or email.
• Business trip to provide onsite support to key projects.
• Support after sales.Onsite troubleshooting and provide technical advice to customers.
  Quality complains. Facilitate RMA such as simple investigation, coordinate in-depth analysis with factory, 3rd parties to finalise closure.
• Provide product and technology training for internal and external customers.
• Support the new product certification and existing product certification renewal.
• Support marketing activities including technical exhibitions and seminars, catalog / brochure proofreading and marketing roadshow preparation.

The ideal candidate will need to have the following qualities and experience:

• Bachelor’s degree in engineering sciences, eg: Flow Control, Instrumentation or comparable qualification.
• Project Management Training (PMI certificate preferred).
• Strong analytical/problem-solving skills, time management and awareness of business and finance implications.
• Strong at innovation, initiative, professionalism, organizational and interpersonal skills, teamwork, integrity, accountability and a sense of urgency.
• Minimum 5 years’ experience in project management and/or Process Automation
• Knowledge of Instrumentation Controls will be an added advantage
• Basic knowledge of CAD and related designing software.
• Able/Willing to travel frequently to customer sites.

Responsiblities:

• Perform data extraction, cleaning, transformation, and flow. Web scraping may be also a part of the work scope in data extraction.
• Design, build, launch and maintain efficient and reliable large-scale batch and real-time data pipelines with data processing frameworks
• Collaborate with Project Manager, Visualisation Developer, Data Scientist, UX Designers and Data Analyst to build scalable data-driven products
• Work in an Agile Environment that practices Continuous Integration and Delivery
• Support and advise best practices in data management standards, policies and procedures
• Work closely with fellow developers through pair programming and code review process
• Integrate and collate data silos in a manner which is both scalable and compliant
• Be responsible for developing backend APIs working on databases to support the applications

Requirement/Skillset:

• To take up BAU Ops tasks for existing on-premise data warehouse
• Talend
• Tableau
• MS SQL
• Fresh graduates with good degree or mid-career conversion is welcome

EA License Number : 11C4879

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

1. Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

2. Programing experience in Java

3. Familiarity with Linux operating system and commands

4. Capability to troubleshoot integration issues efficiently

5. Handling a broad range of software and other programming tasks to ensure that their systems integrations are functional.

6. Six months contract (extendable)

Develop and maintain software applications using C, C++, and Unix/Linux-based environments.

Write efficient, scalable, and well-documented code to optimize system performance.

Troubleshoot, debug, and resolve complex system and application issues.

Collaborate with cross-functional teams to design and implement new features.

Utilize shell scripting and other Unix utilities for automation and system management.

An Electrical Engineering background to design Solar PV system, including prepration of Auto CAD drawings,SLD, STR, LPS and other related drwings. Must be independent and able to execute project alone. Must have minimum experience of Solar projects execution. Well versed with Electrical connections, Including Inverter, PVACDB

• Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer
• Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management
• Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI
• Proficiency in scripting languages like Python or Bash for automation
• API Gateway Engineering,
• Experience with infrastructure as code tools like Terraform or CloudFormation
• Configuration management using tools like Terraform, Puppet or Ansible.
• You have experience in running production systems utilizing microservices and distributed systems architecture at scale

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Ensure that good safety and high quality of work are being carried out by the Contractor in compliance with the statutory requirements
• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance with the Project specifications, construction drawings, and Building Control Act and Regulations.
• To assist SRE in the management and control of a team of site staff or Resident Technical Officer(s)
• To assist SRE in administrative control of the site staff, instill and maintain discipline, punctuality, and keep daily records of staff attendance, and other matters concerning the site staff's administrative matters.
• To oversee all aspects relating to the construction of the Project, keeping and submitting records.
• To provide full support and assistance, as and when directed by the SRE or client
• To check and assess temporary works by the Contractor to ensure that the works are safe and in compliance with all relevant Regulations.
• To ensure that Contractor’s working procedure complies with the agreed method statement and relevant workplace safety and health regulations and to direct modification to the procedure, if necessary, to comply with the agreed method and safety and health regulations.
• Any other Adhoc tasks are given by management

Requirements:

• Min 8 years of civil engineering experience
• 3 years of experience in major construction works likes deep excavation, drainage, pipe jacking, ground improvement, supervision & installation of monitoring instruments and collating of monitoring data.
• Degree in Civil Engineering recognized by PEB
• Accredited as a RE with IES
• Able to perform shift work.

Key Responsibilities:

• Overseeing projects at one or multiple stipulated sites.
• Assist project manager is the execution of the projects.
• Responsibilites for co-ordination with Consultants, Architects and relevant authorities.
• Liaise with Consultants, Main contractor, Suppliers, Sub contractor on Equipment & Material submissions.
• Monitor and ensure progress of works are carried out according to project specification.
• Design schematic drawing, layout drawing, P&ID drawing.
• Review and check drawing before submit to main contractor.
• Oversee the overall planning of ACMV works, site inspection, variation order and certification of work done for all assigned projects.
• Support project manager in the administration of contract, claim, variation and any dispute arise.
• Raise MR and order material & arrange manpower for necessary works.
• Advise site team for work schedule and technical issues.
• Make sure project is carried out according to schedule.
• Responsible for site supervision and implementation.
• Responsible for ensuring implementing safety measures.

Requirements:
- Minimum diploma
- 3 years or above experiences in ACMV, especially in air-conditioning industry
- Able to use AutoCAD or other related software for ACMV Design
- Able to communicate Fluent in English
- Minimum 3 years in ACMV Sector

• Carry out work in accordance to safety procedures.
• Coordinate site resources.
• Designs and drafts construction drawings according to project specifications.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Inspect installations to ensure it adhere to design and equipment specifications.
• Interacting with contractors and customers using verbal and written communication
• Keep proper record of all works carried out on-site.
• Manage a team on-site to ensure works follow regulatory and project’s requirements.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Track work progress to ensure project specification and schedules are met.

The vision of our research program is to retain the workflows of software construction as they exist today in the form of Continuous Integration (CI) systems, and yet support automated software evolution with formal correctness guarantees, thereby engendering trust in automatically generated code. Our research program can help achieve such a vision via analysis, verification, and test generation. Applications of repair studied in the program will include security vulnerability repair, patch transplantation across versions of major software systems such as Linux, as well as the use of agentic workflows to automate software evolution.

You will work on pioneering projects that advance the application of AI and ML within the realm of software engineering. This role offers the opportunity to conduct cutting-edge research, develop novel algorithms, and contribute to the development of software tools that enhance system performance, reliability, and flexibility.

Responsibilities

• Conduct applied research in integrating AI/ML techniques with software engineering practices to improve code quality, testing, and software maintenance.
• Design and implement experimental prototypes to demonstrate the feasibility and effectiveness of new methodologies.
• Collaborate with cross-functional teams, including AI researchers, software engineers, and product managers, to translate research findings into practical applications.
• Stay informed about the latest advancements in AI/ML and software engineering to identify emerging trends and opportunities for innovation.
• Publish research findings in leading academic conferences and journals, and present innovative work to the broader research community.

Requirements and Skills

• Master's or Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related field.
• Strong research background in AI, ML, and/or SE with a solid publication record in A and A* level conferences/journals. Minimum of 2 publications in top-tier conferences or journals.
• Strong problem-solving skills and ability to work independently in a research setting.
• Excellent communication skills for conveying complex technical concepts.
• Experience in developing tools or frameworks that utilize AI/ML to enhance software development processes.
• Experience with DevOps tooling, such as Kubernetes, Docker, and Ansible.
• Experience with general-purpose languages, such as Java, C#, C/C++, Python, Rust
• Familiarity with techniques for automated code generation, program verification, program synthesis, or software testing using AI/ML.
• Strong knowledge in state-of-the-art research in ML for Software engineering, such as experience in Prompt Engineering, Agentic Systems, Chain of Thought applications

Point of contact with customer

Coordination with sub con and suppliers

Proficient in paper work preparation for each project

Familiar with Safety requirements and regulations

Develop project schedule, track timeline

Good disposition, able to handle stress

Resourceful and creative

Responsive and fast

Speak and write good english

Experience in CCTV, Access Control is advantage

• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Attain key certifications for partnership with key vendors.

Job Summary:

The Desktop Engineer is responsible for providing technical support and ensuring the efficient operation of end-user devices, software, and peripherals. The role includes troubleshooting, installing, and maintaining desktops, laptops, and other IT hardware and Network

Work with the Global technology team to support Onsite Physical Installation of Server , Storage and Network devices .

Key Responsibilities:

1. Technical Support:

o Provide first- and second-line support for hardware and software Installation.

o Troubleshoot desktop, laptop, and peripheral problems to ensure minimal downtime.

o Respond to service requests and incidents in a timely manner.

2. Hardware & Software Management:

o Install, configure, and maintain desktop and laptop operating systems (Windows/Mac/Linux).

o Install and update software applications and drivers.

o Set up and maintain user accounts and permissions.

3. Asset Management:

o Manage IT inventory, including desktops, laptops, and peripherals.

o Ensure proper documentation and tracking of IT assets.

4. Network Support:

o Assist with basic network troubleshooting (e.g., connectivity, printer access).

o Support VPN, wireless, and LAN/WAN configurations as required.

5. Collaboration & Training:

o Work closely with other IT teams to resolve escalated issues.

o Provide user training for new hardware or software implementations.

6. Security & Compliance:

o Ensure devices are compliant with company security policies and standards.

o Conduct regular updates and patches to maintain system integrity.

Key Requirements:

Education & Experience:

· Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).

· Proven experience (5+ years) in a similar desktop support or IT helpdesk role.

Technical Skills:

· Proficiency in Windows and macOS operating systems.

· Familiarity with Active Directory, Group Policy, and Office 365.

· Knowledge of basic networking concepts (DNS, DHCP, TCP/IP).

· Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.

· Exposure to endpoint management tools like Intune or JAMF is a plus.

Soft Skills:

· Strong problem-solving and analytical skills.

· Excellent communication and customer service skills.

· Ability to work under pressure and manage multiple tasks effectively.

Preferred Certifications:

· CompTIA A+, Network+

· Microsoft Certified: Modern Desktop Administrator Associate

· ITIL Foundation

· Development experience with a scripting language (such as Shell Scripting or Python)

· A grounded understanding of Git branching, merging, and pull requests

· Hands-on experience with one or more of the following DevOps toolchains (or equivalent): o Jenkins, Git, Artifactory, Docker, Ansible, SonarQube

· Experience with IaaS or PaaS systems such as: o AWS, Google Cloud, Azure Cloud Foundry, OpenShift/Kubernetes, OpenStack

· Fundamental understanding of networking, firewalls, load balancing, forward and reverse proxies

Familiarity with concepts such as: Agile methodologies, Test-Driven Design, Behavioural-Driven Design, and 12 factor application design

If you're interested in this role, please email your latest CV to [email protected]

Other than that you can click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

EA License Number: 20C0199 | Company Registration No: 201913897K

We are looking for a skilled DevOps Engineer to join our client’s team and contribute to building and implementing new development tools and infrastructure. The ideal candidate will have experience in deploying updates, providing Level 2 technical support, and developing software to integrate with internal back-end systems.

Responsibilities:

• Designing and implementing cutting-edge development tools and infrastructure.
• Understanding stakeholder needs and effectively communicating them to the development team.
• Streamlining and automating development and release processes for increased efficiency.
• Conducting code reviews, analyzing results, and ensuring code quality.
• Implementing robust cybersecurity measures to safeguard systems against threats.
• Identifying technical challenges and creating software updates and fixes accordingly.
• Collaborating with software developers and engineers to ensure adherence to established processes.
• Project planning and active involvement in project management decisions.
• Deploying updates, fixes, and providing Level 2 technical support.
• Creating tools to minimize errors and enhance overall customer experience.
• Developing software for seamless integration with internal back-end systems.
• Performing root cause analysis of production errors and resolving technical issues.
• Creating scripts to automate visualization processes.
• Designing procedures for system troubleshooting and maintenance.

Qualifications:

• Proven experience as a DevOps engineer or in a similar software engineering role.
• Proficiency in Gitlab, Confluence workflow, Ansible, and Terraform.
• Strong knowledge of Ruby or Python programming languages.
• Familiarity with databases and SQL.
• Problem-solving mindset with a keen attention to detail.
• Collaborative team player with effective communication skills.
• Experience in developing and engineering applications for local government is a plus.