Responsibilities:

• Negotiation to achieved cost saving driving towards KPI targeted set.
• Generate Purchase Orders and issue to vendors.
• Monitoring scheduled delivery dates and raising any related issues which might impact product quality and project timelines.
• Maintain and ensure procurement documentation is updated regularly in system (ERP).
• Send requisition and request quotation based on Requestor specification/ requirement.
• Negotiate pricing with vendors, per product knowledge justification.
• Monitor scheduled delivery dates and raise any related issues which might impact product quality and project timelines.
• Assist on non-conformance, provide administrative support related to payment issues, freight document verification and shipment arrangement to vendor for rejected goods, etc.
• Collaborate with vendors to rectify recurring supply and quality issues.
• Maintain and ensure procurement documentation is updated regularly. Example: Generate monthly purchased histories details, Saving, Delivery, RFQ, PO & etc
• Source for new/ alternate vendors to ensure the supply for KEY commodities.
• Prequalification of vendors (AVL).
• Run errands for self-collection/ delivery for standard part & fabrications secondary process.
• Support Senior Procurement and Procurement Executive on issue PO, data entry, data gathering and etc.

Requirements:

• Nitec/ Diploma holder in Engineering or a related field.
• Min 1 – 2 years of relevant experience, preferably in Precision/ Manufacturing Engineering environment.
• Fundamental knowledge of Supply Chain & Inventory Management.
• Able to interpret basic mechanical drawing preferred.
• Experience in Microsoft Excel, Word and Powerpoint for project management.
• Good Communication, negotiation, problem solving and sourcing skills.
• Experience in participating project management.

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base.

Day-To-Day Responsibilities:

• Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management
• Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed
• Exhibit a consultative sales approach to determine a customer's visual collaboration needs.
• Develop price quotations and bid responses that are complete accurate and profitable.
• Prepare contracts and pricing strategies for targets accounts and submit all required documentation
• Work with the installation team to ensure a smooth transition from sale to installation
• Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota
• Attend and participate in weekly office sales meetings
• Meet or exceed aggressive monthly GP quota
• Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory
• Establish professional relationships with manufacturer sales and sales engineering personnel.
• Actively use internal databases to complete client contact information provide detailed notes and track pending activities
• Follow up on leads within 24 hours of client inquiry
• Represent company at technological briefings and trade shows as assigned
• Participate in training and professional development activities as prescribed by management
• Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month

WHAT WE’RE LOOKING FOR

Must-Haves:

• Ability to understand present and demonstrate visual collaboration products and services to end user customers
• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail and organizational skills
• Must have clear and professional communication skills (written and oral) both internally and externally
• Proficient with Microsoft Office (Word Excel Outlook)
• Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization

Education and/or Experience:

• Minimum High school diploma or equivalent
• A four-year degree is preferred
• At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred

Make an Impact by

1) Finance and Accounting

• In charge of finance and accounting of business unit ensuring prompt monthly and quarterly closing, complying with FRS and Group policies.
• Prepare GST and corporate tax returns and liaise with internal Tax department for compliance and timely submission.
• Monthly and quarterly review of balance sheet items, including accruals & intercompany, ensuring proper reconciliations and resolution.
• Prepare monthly Flash Reporting, providing insightful analysis and attend to queries from Product, Group Finance and Business teams.
• Ensure completion of audit of legal entities.

2) Financial Planning and Budgeting

• Work with Business teams in preparing Forecast and Annual Budgets, incorporating Group Finance directions and Business goals.
• Monitor business performance results with Business teams for quick turn-around actions in instances of gap to target.
• Provide any other financial analysis.

3) Business Partnering

• Be a trusted Finance advisor on finance matters like revenue recognition, deal structures, capital investment and other business case analysis.
• Participate in projects.

4) Governance and Compliance

• Instil and maintain high level of integrity and compliance controls, completeness and timely accounting of billing, accruals, payments, capital spend, expenses recovery, etc.
• Review finance related terms and revenue recognition implications in contracts.
• Liaise on Internal and External Audits, minimising compliance issues.

Skills for Success

• Degree in Accounting or its equivalent with at least 5 years of relevant work experience. External audit experience and 1-2 years of working experience in a local SME or MNC preferred.
• Proficiency in Microsoft office and knowledge of SAP preferred.
• Good oral and written communication skills.
• Able to work in a team.
• Interpersonal and people management skills.
• Strong business acumen.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Singapore

Marketing:

1. Conducted competitive analysis and developed strategic marketing initiatives.

2. Develop and implemented marketing plans & strategies for product launches and new store openings and liaised with cross-functional teams to develop executable event plans

3. Oversee promotional activities, including discounts, giveaways and sampling, and managed the design and execution of both digital and traditional advertising campaigns, as well as print production and in-store material placement.

4. Analysed and defined brand image positioning, developed corresponding marketing strategies and refined marketing plans in collaboration with design and operations teams to ensure brand consistency across offline stores and online platforms.

5. Managed the brand's visual identity, including logos, colour schemes, typography, packaging design and ensured consistency of advertising messages.

6. Maintained active communication with shopping centres, providing detailed promotional information for monthly and special events and supplying marketing posters in various required sizes.

7. Regularly communicated offline store event plans to shopping centres to secure free promotional support.

8. Discussed sponsorship and sourcing requirements with malls and partners and managed payment processes.

9. Stayed informed about and actively participated in mall activities.

10. Managed and updated brand information on various platforms, including Google reviews, brand websites, mall websites and third party platforms such as ShopBack, Capitastar, Yezi Gang, Dianping, TripAdvisor, Mafengwo, Naver, etc. and negotiated joint event plans.

11. Maintained up-to-date store information, accounts, login devices and member data.

12. Managed customer complaints across multiple platforms and provided feedback to operations team.

13. Developed crisis management plans to protect and enhance brand image in response to negative brand or product incidents.

14. Communicated design requirements with other departments and made constructive suggestions.

15. Collated data from various platforms, analysed the effectiveness of marketing campaigns, implemented improvements and reported on event details.

16. Led and managed the marketing team, overseeing recruitment, training and performance appraisals while encouraging team efficiency and innovation.

17. Liaised with other departments to address operational and marketing challenges.

18. Support the completion and implementation of additional projects.

Social media:

1. Established a centralised system for account creation and management across multiple platforms.

2. Managed daily content updates.

3. Produced engaging content, including compelling headlines, visuals and video.

4. Collaborated with other departments on event planning, promotional strategies and messaging.

5. Analysed target demographics and budgeted for campaigns.

6. Managed online communities, engaging with customers to cultivate a loyal following.

7. Used Google Analytics to track social media performance and evaluate the success of posts, campaigns and strategies.

8. Stayed abreast of platform regulations, planned promotions and tracked trending topics.

9. Coordinated with external teams to create content, review materials, negotiate promotional strategies, process payments and evaluate results.

10. Coordinated with shopping centres and media for promotional shoots and set promotional direction.

11. Supported integrated marketing efforts by engaging KOLs and KOCs, managing their content and compensation, and developing a network of brand influencers.

eCommerce:

1. Developed and designed official brand websites, established order fulfilment processes and integrated contact information. Populated sites with company and store details, including return and exchange policies, and facilitated the establishment of online payment systems.

2. Enhanced the aesthetics and functionality of brand websites, meticulously uploaded product details such as titles, descriptions and images, ensuring all content was both accurate and appealing.

3. Mastered the development and implementation of SEO and SEM strategies to improve product visibility in search results. Utilised social media for content marketing and customer interaction, and implemented CRM strategies to increase customer loyalty and repeat purchases.

4. Focused on optimising the customer journey, streamlining shopping and post-purchase services, responding promptly to customer feedback and developing comprehensive improvement strategies.

5. Collecting and analysing operational data from the store, providing insights to the operations team and making actionable recommendations.

6. Maintained active engagement with Shopline, keeping abreast of new functionality, experimenting with platform tools and working towards improving server performance ratings.

Operation:

1. Orchestrated procurement for playground, sourced ancillary materials, produced promotional items and analysed store operations data to provide strategic advice.

2. Coordinated with playground teams and established partnerships with nurseries and training centres.

3. Liaised with sponsors for charity events associated with playground.

4. Managed the Osuga project, analysing store operations data and making recommendations for improvement.

5. Evaluated sales data for Summer Bliss and implemented operational adjustments.

6. Managed venue bookings, supply orders and coordinated road shows.

System:

1. Interfaces with new systems to negotiate terms and finalise specifications.

2. Coordinated development efforts and prioritised accelerated project schedules.

3. Facilitated system transitions for playground, phone shops and F&B, managed product information updates, configured receipt settings and performed routine maintenance, while assisting finance with account reconciliations.

4. Managed new product inventory, system configurations and activity settings.

Support / Clerical Work:

1. Compile and upload monthly KPI data to the cloud.

2. Calculated commission figures for mobile shops.

3. Provided commission calculations for playground.

4. Coordinated with print service providers.

5. Oversaw the management of office computers, in-store tablets, mobile phones and related devices.

6. Liaised with various departments on accounting, data extraction and other administrative tasks.

Malaysia

Marketing:

1. Oversaw Malaysian team and initiated social media presence.

2. Worked with Malaysian team to develop marketing and event strategies.

3. Orchestrated promotional activities, including discounts, giveaways and samples, and managed the design and implementation of online and offline advertising campaigns, as well as the distribution of print and in-store materials.

4. Maintained communication with shopping centres, disseminated promotional details for monthly and special events and supplied marketing posters in various sizes.

5. Assisted the Malaysian team in handling customer complaints and providing operational feedback.

Operation:

1. Managed the preparation of the playground, including placing orders, procuring supplies, producing promotional materials, analysing store operations data and providing strategic advice.

2. Managed team operations within playground.

3. Coordinated with sponsors for charity events associated with playground.

4. Managed the maintenance and repair of playground equipment.

5. Oversaw the coordination of retail displays within playground.

6. Managed preparations for the launch of Summer Bliss, including order management, procurement, production of promotional material, data analysis and operational recommendations.

7. Organised venue bookings, supply orders and event coordination for shopping centre events.

System:

1. Implemented POS systems, managed product uploads and ensured ongoing maintenance.

2. Customised system configurations for playground and dessert shops.

3. Managed inventory updates, price adjustments and activity configurations following product deliveries and new product uploads.

Job Requirements:

1. Candidate must possess at least Diploma in Marketing / Business Studies / Mass Communications or 5-6 years of working experience in Singapore & Malaysia Market
2. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
3. Ability to plan, organize and schedule own workload within timeline
4. Team player and able to work independent responsibly in a fast-paced environment

· Managing tenders

· Formulation of procurement strategy, preparation of tender documentations, preparation of cost reports and cost plans, administration of tender process, evaluation of tenders and submission of tender recommendation reports.

· Responsible in conjunction with the Project Manager for the administration and stringent implementation of contract terms and conditions.

· Oversee projects from inception through to completion, ensuring that work is completed on time and within budget.

· Review variation request order, assess the associated variation costs, processing of progress payment and final account.

· Manage costing and budgeting for all building works and maintain cost within budget.

· Disputes mitigations and settlements

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking custom.

We are seeking a dynamic and results-driven Sales Manager to spearhead our customer acquisition and revenue growth initiatives in the digital marketing space. As we expand our operations, this role will be crucial in driving our company's success through strategic sales leadership and client relationship management.

Role & Responsibilities:

• Lead and mentor a high-performing sales team to consistently exceed revenue targets and KPIs.
• Develop and implement innovative sales strategies aligned with company objectives and market trends.
• Foster and maintain strong, long-term relationships with key clients and stakeholders.
• Collaborate with management to define product and service offerings that meet market demands.
• Create and execute comprehensive sales plans, including target setting, strategy development, and performance monitoring.
• Guide the sales team through the entire sales cycle, from prospecting to closing deals.
• Conduct regular sales strategy meetings and provide ongoing performance feedback to team members.
• Oversee the creation of compelling sales proposals, presentations, and product demonstrations.
• Stay abreast of industry trends, the competitive landscape, and emerging technologies in digital marketing.
• Provide regular market intelligence and competitive analysis to inform company strategy.

Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 5 years of proven sales experience in digital marketing or related technology sectors, with at least 2 years in a leadership role.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Knowledge of digital marketing solutions, including SEM, SEO, SMM, and emerging trends.
• Understanding of web technologies, including WordPress, PHP, and custom web applications.
• Excellent leadership skills with the ability to motivate and develop a high-performing sales team.
• Superior communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Proficiency in CRM systems and sales management tools.
• Adaptability and resilience in a fast-paced, ever-changing digital landscape.

What will you get?

• Competitive salary package with a commission scheme
• Benefit package includes different types of leaves, medical benefits, transport claims, etc.
• Enjoy the journey of working in an energetic and fast-paced environment with creative and fun teammates.
• Witness and celebrate real results and achievements you made for the clients.
• You will be equipped with critical knowledge to steer your way in this accelerated digital era.
• Have fun, Feast, Play, and Drink as a team!

**We regret to inform that only the successful candidate will be notified. **

Perform any other tasks as assigned when necessary.

· Liaison and Coordinator with supplier and project teams.

· Maintain, source, and procurement of material.

· Issue purchase orders and data entry.

· Participate in strategic planning of procurement for the company.

· In charge of the centralized purchases for the company.

· In charge of the store and purchase of the materials.

· To do stock inventory within a year.

· In charge of creditor invoices, delivery orders, and pricing.

· ISO preparation for internal and external audits.

~ Analyse, monitor, and forecast inventory levels.

~ Initiate and lead cost-saving initiatives.

~ Liaise with local suppliers.

~ Maintain and update the approved supplier list.

~ Monitor and keep optimal inventory levels.

~ Source, evaluate, and qualify suppliers.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

Centre for Workplace and Learning Innovation, Innovation Programmes

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Centre for Workplace and Learning Innovation (CWLI), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. CWLI is made up of 4 teams – (i) Innovation Programmes, (ii) Exploration and Development, (iii) Business and Support Services and (iv) Workplace Learning & Solutioning.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

Reporting to the Assistant Director, Innovation Programmes, the position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee will be part of the team to conduct evaluation of grant proposals to ascertain their innovation value and eligibility for funding support. The appointee will develop and implement the innovation sandbox and go-to-market strategy for proven Minimum Marketable Product (MMP) learning solutions that could lead to their readiness and acceptability for wider adoption in the larger learning and development community. The appointee will be responsible for developing and sustaining a strong pipeline of contents for the innovation microsite as part of providing resources to support such wider adoption. The appointee should therefore be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to support adoption efforts. The appointee is expected to work effectively cross teams and collaborate to synergise the different programmes to better achieve intended outcomes.

What You Will Be Doing

Key activities related to these responsibilities include:

• Work with programme managers to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
• Contribute to developing new programmes and improving the centre’s programme(s).
• Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
• Provide advisory services and support to enterprises on how learning technology can fuse with pedagogical knowledge.
• Provide advisory services and support to enterprises interested in adopting promising innovations and ensuring successful adoption(s).
• Participate in the evaluation of submissions to the innovation grants
• Participate in the evaluation of outcomes and impact at the end of individual projects.
• Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Job Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience in education and adult learning and training sectors; or a related role in Business Development / Corporate Development / Strategic Planning with good experience in market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in the Training and Adult Education (TAE) sector is highly preferred.
• Possess experience in facilitating and enabling commercialisation of products and services.
• Display strong presentation and communication skills, including the ability to prepare effective presentation materials for senior management on deals.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

Pan-Entertainment refers to, multi-level products developed from intellectual property, such as games, anime, drama, films, and fiction.

Job Responsibilities:

1. Planning and Implementation of Live Streaming Product Features and Play StylesDesign tools and interactive features for voice and video live streaming products, ensuring the successful launch of functionalities and being accountable for user retention and revenue growth.
   
2. Product Version Planning and IterationOversee the end-to-end product version roadmap, driving development iterations, data analysis, and continuous product optimization.
   
3. User-Centric Product ImprovementGain a deep understanding of user needs through forward-looking industry research and direct user interactions, ensuring continuous product enhancements.
   
4. Data-Driven Product OptimizationExhibit strong data sensitivity, leveraging business data to inform product strategy, refine features, and drive sustained growth and improvement.
   

Job Requirements:

1. Extensive Internet Product Experience Over 8 years of experience in internet product development, with familiarity with mainstream live streaming and gaming social products.
   
2. Regional Expertise At least 4 years of experience working on internet products in the Middle East region, with market sensitivity and the ability to analyze user psychology from a local perspective.
   
3. Strong Data Analysis Skills Deep understanding of metrics related to user segmentation, retention, and activity management, with expertise in relevant analysis methodologies.
   
4. Excellent Communication and Coordination Skills Ability to effectively communicate and coordinate across departments, facilitating collaboration to drive product improvements. Language requirements: Native English and Mandarin speakers only to liaise with international and Chinese stakeholders, Business level of Arabic to liaise with Middle East stakeholders.
5. Minimum Qualification Master's degree or higher, with a preference for majors in Computer Science, Management, Statistics, or related fields.

About SRS

Founded in 2006, Security & Risk Solutions Pte Ltd (SRS) is a global security solutions provider that started in Singapore.

Today, we operate in Asia Pacific, China, the Middle East, the Africas, Europe, and Latin America, and work with over 90 clients, with a strong presence in the Finance and Technology sectors. SRS understands there is no one-size-fits-all security solution.

We ensure our most valuable asset - our people - maintain a knowledge-driven approach when addressing your security needs, ensuring there is flexibility for customised security solutions while maintaining best-in-class standards and protocol.

An exciting opportunity has emerged for a Security Operations Manager position on a 6 months contract basis.

About the Role

Manages the security function for Southeast Asia under the guidance of the Regional Security Manager, ensuring alignment with overall organizational objectives.

Develops and implements daily operational plans and tactical security strategies with minimal supervision, focusing on risk reduction, incident response, and minimizing exposure to liabilities.

Takes ownership of leading and facilitating meetings with internal and external stakeholders, fostering strong partnerships to ensure the successful coordination and execution of a comprehensive security program across the region.

Responsibilities

Operational Security Management:

• Oversee day-to-day security operations across multiple locations in Southeast Asia.
• Develop, implement, and refine security protocols to address physical, operational, and workplace security needs.
• Monitor regional risks and incidents, ensuring swift responses and comprehensive reporting.

Event and Executive Security:

• Plan and coordinate security measures for events, talent visits, and executive protection requirements.
• Liaise with local security teams, vendors, and external agencies to ensure robust coverage.

Crisis and Risk Management:

• Lead crisis response efforts in the region, working with stakeholders to minimize impact.
• Conduct risk assessments and implement mitigation strategies for identified vulnerabilities.

Security Technology and Asset Protection:

• Oversee the installation, maintenance, and effectiveness of security systems, such as CCTV, access control, and alarm systems.
• Safeguard regional assets, including intellectual property, physical properties, and sensitive information.

Stakeholder Engagement and Partnerships:

• Work closely with internal teams and external agencies to align security initiatives with business goals.
• Build relationships with law enforcement, industry peers, and other stakeholders to strengthen the security ecosystem.

Requirements

• Bachelor’s degree or international equivalent.
• A minimum of 5 years of relevant experience in security operations, crisis management, or asset protection within a multinational environment.
• Experience managing high-profile events and executive protection requirements.
• Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is an advantage.
• Proven ability to work with, influence, manage, and/or lead others in a complex and diverse work environment.
• Basic knowledge of specific requirements imposed by government agencies, and ability to communicate those to LOB’s and personnel to mitigate security issues.
• Demonstrated ability to project manage programs.
• Demonstrated knowledge of security management concepts especially physical security, content security and crisis management/emergency preparedness.
• Highly ethical and professional, with demonstrated ability to handle sensitive/confidential information.
• Demonstrated presentation skills to business operations and management.
• Demonstrated ability to make sound, well considered decisions in stressful situations.
• Fluency in written and spoken English is required.

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

Summary

• Basic : $5000 - $6000
• Location : Northeast
• Great Career Progression

Key Responsibilities:

• Process freight bill invoices and generate reports for customers and management.
• Coordinate with customers, Declarator, and teams for shipments and SICC-COO applications.
• Troubleshoot shipment issues and maintain department harmony.
• Handle project shipments and attend site viewings.
• Oversee department performance, drive KPI improvements, and propose cost reduction strategies.
• Organize meetings, delegate tasks, and improve productivity using FMS.

Requirements:

• Experience in freight forwarding/logistics.
• Strong knowledge of seafreight import and export.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

[12 months contract, renewable]

The Government Digital Products team aims to spearhead the digital transformation of the Singapore government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

Key Responsibilities:

· Understanding in-depth how to use / configure / work with our product

· Assisting in the development and execution of marketing/outreach campaigns to build

awareness of our product

· Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

· Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

· Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

· Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

· Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Skill Requirement:

· Minimum of 7 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

· Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

· Confident in engaging and cultivating relationships with clients to drive adoption and customer success

· Proficient in English (verbal & written); excellent communication and interpersonal skills

· Bias for action; willingness to learn quickly, adapt, and proactively solve problems

· Ability to thrive in an a high-pace and ambiguous / agile environment

· Experience in engagement management for public service products will be a plus

· Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

· Experience in digital marketing, events planning will be a plus

· Experience in copywriting and graphics design will be a plus

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

As a project manager, you are responsible for the end-to-end management of MediaPlus Digital (“Company”)’s website development and digital marketing projects. Your contribution and commitment in ensuring timely project completion and client satisfaction are paramount to the Company’s success.

Job Responsibilities

• Creating a project plan and managing the work breakdown structure (WBS) schedule to ensure that all tasks are completed on time.
• Overseeing all aspects of projects, including planning, organizing, and supervising staff.
• Managing team members to ensure that they are working effectively toward the project’s goals.
• Coordinating with clients to ensure their needs are met throughout the project.
• Understand client's project specifications (training will be provided).
• Managing the budget and adjusting as needed to stay within limits.
• Reviewing project documents such as scope statements, schedules, and budgets for accuracy.
• Developing a detailed project plan based on client requirements and objectives.
• Working closely with stakeholders to monitor project progress and identify issues that may arise during the project.
• Communicating with stakeholders to provide updates on project status.
• Assist the PM team lead in creating workflow and handle complex projects such as documentation and liaising with stakeholders.
• Responsible and report to the Head of PM for all projects assigned

Requirements:

• Degree/Diploma in any relevant field.
• At least 3 years of experience in project management, events, advertising, digital, social media or client-facing roles.
• Experience in web design and development, and digital marketing is advantageous.
• Creative and passionate about proposing ideas.
• Passionate about digital marketing, understanding trends, digital strategies, and metrics.
• Ability to tell stories with data.
• Experience in task delegation and cross-function collaboration.
• Ability to multi-task and manage multiple projects simultaneously.
• Highly organised with a keen sense of attention to detail.
• Able to work well under pressure with last-minute changes and tight deadlines in a fast-paced environment.
• Self-motivated, good working attitude with a high level of professionalism and integrity.
• Knowledgeable in HubSpot, creating dashboard, Power BI, or Tableau.

Benefits and Remunerations:

• Annual salary review
• Performance bonus
• Various types of leaves
• Quarterly project reference incentive
• Healthcare benefits
• Transport claim
• Meal claim
• Birthday voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend his/her experience in the digital industry and simultaneously grow with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

• 5 Working Days (Able to work on Weekends)
• Up to $3800
• Island-Wide

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sales
• Manage the store’s manpower
• Involve in budget planning

Requirements:

• Diploma holders or with at least 3 years of retail supervisory experience
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Summary:

• Location: Across Singapore
• Basic up to $3800
• AWS & monthly incentives

Key Responsibilities:

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and manage a team of sales associates to meet and exceed sales targets.
• Develop and implement strategies to boost store performance and customer satisfaction.
• Monitor inventory levels and ensure optimal stock management.
• Maintain visual merchandising standards to showcase our fashion collections attractively.
• Handle customer inquiries, complaints, and feedback with professionalism.
• Recruit, train, and mentor store staff, fostering a positive work environment.
• Analyze sales reports and market trends to identify opportunities for growth.
• Ensure adherence to company policies and retail standards.

Requirements:

• Proven experience as a Store Manager or in a similar leadership role in the retail fashion industry.
• Strong understanding of retail operations and customer service excellence.
• Excellent leadership and team management skills.
• Ability to analyze data and make informed decisions to drive sales and profitability.
• Creative flair for visual merchandising and a keen eye for fashion trends.
• Exceptional communication and interpersonal skills.
• Proficient in inventory management and retail software systems.
• Flexible and adaptable to a fast-paced retail environment.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Sales & Marketing:

• Develop and execute strategic sales and marketing plans to maximize revenue and profitability across diverse markets.
• Identify and cultivate strong relationships with key customers, ensuring their needs are met and exceeded.
• Proactively seek out and secure new business opportunities within the poultry industry.
• Gain a thorough understanding of customer requirements and challenges to offer tailored poultry product solutions.
• Deliver compelling sales presentations that highlight the unique value proposition of our products.
• Negotiate and finalize sales contracts, consistently achieving and surpassing assigned targets.

Customer Service & Support:

• Cultivate lasting relationships with existing clients, providing exceptional service and support.
• Promptly address customer inquiries and concerns,demonstrating a commitment to their satisfaction.
• Proactively identify and resolve potential stock issues to prevent wastage or product unavailability

Market Intelligence & Strategy:

• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Leverage market insights to adapt sales strategies and identify untapped growth opportunities.
• Participate in industry events, trade shows, and networking opportunities to expand our market reach.

Collaboration & Reporting:

• Collaborate closely with marketing, production, and logistics teams to ensure a seamless customer experience.
• Prepare accurate sales reports, forecasts, and analyses to inform business decisions and strategic planning.

Requirements:

• Minimum of 3 years of proven experience in F&B foodservice sales, with a strong background in the poultry industry.
• Exceptional communication, interpersonal, and negotiation skills .
• Demonstrated ability to build and nurture relationships with key stakeholders.
• In-depth knowledge of the poultry industry, including products, applications, and market trends.
• Self-motivated, results-oriented, and adaptable to a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Willingness to travel for client meetings and industry events.

Job Highlights

• In-house R&D and manufacturer with > 25 years of international track records
• Career development and overseas travel opportunities
• Performance bonus and special benefits
• 5 days work week (8.30 am to 6.00 pm)
• Near to Ubi MRT

Job Description

• Lead a sales team to market the company's products and services to key CHANNEL partners and CORPORATE customers locally and overseas with some travelling
• Responsible to build solid customer relationships with key accounts and/or key channel partners
• Participate in marketing events such as seminars, trade shows, and telemarketing events

Job Requirements

• Candidate must possess at least Diploma/ Advanced/ Graduate Diploma/ Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/ Electronic), Business Studies or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Access Control, CCTV, Integrated IP Solutions, Selling, Marketing
• Preferably Executive specialized in Sales/Support - Engineering/Technical/IT or equivalent for SALES ENGINEER position

All resumes are treated with the strictest confidence. We regret that only shortlisted candidates will be notified.

Who We Are

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences (SUSS), is at the forefront of building capabilities and offering continuing professional development for an effective, innovative and responsive Training and Adult Education (TAE) sector.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

The Institute for Adult Learning (IAL) invites suitably qualified and experienced Accountants to apply for the position.

Reporting to Director, Corporate Services Division and working closely and collaboratively with other Senior Managers / Managers within the Department and across divisions within the Institute, the appointee will be responsible for the following job functions, and/or other duties and responsibilities which may be assigned by the Management to meet the needs of the organization.

What You Will Be Doing

• Assist the Director in the strategic development and resource planning for IAL, deploying appropriate and relevant financial strategies that support the institute’s corporate strategic directions and work plans.
• Plan and manage the annual and longer term operating and development expenditure budgets and all financial related matters in IAL, including securing the timely approval of IAL budgets and funding requirements to ensure operational sustainability and achievement of strategic outcomes.
• Manage and supervise accounting administrative staff or other managers the day-to-day financial operations within IAL, including revenue, invoices, cash flow, accounts receivables and payable etc., and conduct regular review to ensure an effective utilization of approved budgets at programme, divisional and overall IAL levels
• Prepare, monitor, and review, in collaboration with other divisions in IAL, the annual income, expenditure and development budgets; and to ensure financial discipline and marksmanship.
• Prepare the institute’s financial statements (balance sheet, profit & loss accounts) and other financial reports according to schedule and as required by relevant stakeholders. Support month-end and year-end closing, annual statutory audits and ensure compliance with the Statutory Board Financial Reporting Standards and relevant accounting standards and guidelines as well as coordinating with relevant divisions and stakeholders.
• Support the institute and its various divisions to prepare budget planning for various institutional ventures or initiatives, such as programmes, projects, special events and consultancy, etc.
• Analyse and monitor the trend, costs, revenues, financial commitments, and budget utilization. Predict future revenues and expenses and recommend corrective actions, if required. Report organizational finances to management and offer suggestions about resource utilization, budget preparation and control, including any relevant or changing assumptions underlying budget forecasts.
• Manage and maintain an up-to-date register of fixed assets in IAL and ensuring an effective and efficient management and utilization of all fixed assets and resources in IAL.
• People Management - Manage self and team performance; set annual performance goals, monitor performance and provide constructive feedback, identify staff learning and development programmes or initiatives to improve performance and organizational needs.
• Any other duties, including cross divisional project(s) that may be assigned from time to time by the management for staff capability development as well as to meet the organizational needs. Career prospect is good for high performers

Job Requirements

• At least 10 years of relevant work experience in accounting, financial management, budgetary planning and control and management reporting, and be able to work effectively with senior management team and other colleagues on accounting and financial management related matters.
• Candidates must be able to prepare a full set of financial statements, and for consolidation with SUSS independently. Experiences gained from an established educational or training institution with CET programme offerings or services is preferred, but not mandatory
• A good understanding of educational business operations and the roles of CET or lifelong learning initiatives in the Singapore economic environment, and with some experiences in managing government grants, subsidies will be an advantage.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Strong analytical and problem-solving skills with attention to details, and deadline oriented.
• Strong oral and written communication, and inter-personal skills and be able to work collaboratively as a team with other colleagues and stakeholders to achieve the organizational goals and objectives
• Tertiary education. A bachelor university degree in accountancy or an equivalent professional accounting qualification, with a membership of the Institute of Singapore Chartered Accountants (ISCA) is preferred
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsible for the coordination of projects, including small tenant improvements, assignments, capital improvements and building or site repairs for properties; may provide project management support to Project Managers or Directors for designated projects.

About the Role

• Lead the Building operation team to maintain, repair and improve the Civil, Structural & Building elements at Sports Hub.
• To ensure the Schedule Facilities Planned Maintenance program (SFPM) is carried out as planned with the support of various venue teams.
• To minimize the unavailability deduction and service shortfall resulted from facilities by ensuring PPM and other ad hoc request works are carried out regularly and timely.
• To manage Building related Total Asset Management (TAM) cases and put in place effective control process.
• To ensure maintenance works and reports (such as Grease Traps) are carried out and submitted timely, adhering to the FM contractual requirements.
• To manage LCC project works in terms of scheduling, coordination and ensuring the results meet the desired goals and objectives.
• Building team to do works internally instead of looking externally.
• To ensure all licensing (statutory) are monitored and renewed timely.
• To ensure Building related defects are being addressed by DSPL
• To carry out cost control for Building team via Contract Negotiation, improving in-house team capability by sending the team for relevant training (such as welding), thus enabling the team to do works internally instead of looking externally.
• Effective control of Overtime to manage Manpower cost
• To manage contractors to ensure work quality, safety and delivery
• Appointed as a sub-committee work group team member, actively involved in all the SSH asset life cycle program. Key involvement to work and coordinate with Asset Future for SSH assets re-registration program.
• Appointed as part of the ISO team (as the Environmental Representative) to handle both internal and external audits.

About You:

• Minimum 15 years of relevant experience in Facilities Management.
• Knowledgeable and competent in Civil structural, building & fabric related repair works & maintenance.
• Strong team player with good interpersonal and communication skills.
• Able to works under minimal supervision, perform under pressure, proactive.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

[12 months contract, renewable]

The Government Digital Products team aims to spearhead the digital transformation of the Singapore Government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

Key Responsibilities:

· Understanding in-depth how to use / configure / work with our product

· Assisting in the development and execution of marketing/outreach campaigns to build

awareness of our product

· Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

· Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

· Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

· Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

· Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Skill Requirement:

· Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

· Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

· Confident in engaging and cultivating relationships with clients to drive adoption and customer success

· Proficient in English (verbal & written); excellent communication and interpersonal skills

· Bias for action; willingness to learn quickly, adapt, and proactively solve problems

· Ability to thrive in an a high-pace and ambiguous / agile environment

· Experience in engagement management for public service products will be a plus

· Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

· Experience in digital marketing, events planning will be a plus

· Experience in copywriting and graphics design will be a plus