Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

About the Team:

The mission of the Marketplace Intelligence and Data team is to build large-scale data and intelligent products to facilitate the growth of Shopee's e-commerce business. This team is responsible for building Shopee's e-commerce data warehouse, development of merchant and operational data products, end-to-end traffic data products, product algorithms (including product listing, control, information optimization, SPU, etc), promotion algorithms (including product recruitment, product selection, and recommendation algorithms), review algorithms, user profiles, as well as fundamental artificial intelligence capabilities such as machine translation, speech algorithms, image algorithms, and KYC verification.

Job Description:

We are looking for a dynamic and experienced Technical Product Management Lead to oversee the development and management of data products and systems that empower Shopee’s marketplace. As a lead in this critical team, you will drive technical project delivery from request planning, competitor analysis, development, testing, UAT, and launch. You will also guide cross-functional teams, and ensure alignment between business goals and technical solutions. The ideal candidate has strong leadership experience and deep domain knowledge in e-commerce, data intelligence, and large-scale product development.

Key Responsibilities:

• Lead a team of Product Managers to define, prioritize, and execute the product roadmap for Shopee's Marketplace Intelligence and Data initiatives.
• Drive end-to-end product development of technical projects, from ideation, data analysis, testing, launch, and iterations.
• Utilize your domain knowledge in e-commerce and data to identify opportunities, solve complex challenges, and shape the future of marketplace intelligence.
• Conduct comparative analysis and market research to identify opportunities, gaps, and areas of improvement for current solutions.
• Manage stakeholders’ expectations and project timelines, maintain good relationships with stakeholders, and deliver projects in alignment with business objectives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management, with a focus on technical and data-driven products.
• Proven leadership experience, managing teams or projects in a product management or technical capacity.
• Strong domain knowledge in e-commerce, marketplace operations, data intelligence, and experience in e-commerce, Internet or IT companies.
• Experience working with large-scale data systems, including knowledge of data pipelines, analytics, and machine learning applications.

Johnson & Johnson is currently seeking a Senior Manager, Operations & Commercial Effectiveness, APAC. This role will be based in Singapore primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Abiomed is an innovative medical device business with an inspiring mission "Patients First" and a unique guiding company principle "Recovering hearts. Saving lives." With more than 3,000 employees, Abiomed is one of the fastest growing medical technology businesses in the world with corporate headquarters in Danvers, USA, and locations in Aachen and Berlin, Germany, Tokyo, Japan, and Singapore. Abiomed is part of Johnson & Johnson MedTech.

Position Overview:

The Operations & Commercial Effectiveness Senior Manager will report directly to the General Manager of Asia Pacific to execute sales strategies that deliver results aligned with the commercial plan and manage operations and channel management. Collaborate effectively with functions such as sales, marketing, finance, commercial operations, IT and HR to anticipate challenges and remove obstacles to enable commercial impact.

Principle Duties and Responsibilities:

• Conduct annual strategic planning to analyze sales regions and territories
• Work with APAC Leadership Team to liaison between commercial operations, sales, marketing, comm ops, finance and all other internal functions impacting the commercial team in driving and fulfilling the following responsibilities:
  • Help identify and deliver on the needs of the commercial organization to successfully drive initiatives
  • Conduct quarterly business reviews with APAC GM with Commercial Leaders and Distributors
  • Manage monthly and quarterly business reviews, coordinate with stakeholders and ensure follow through with key initiatives that impact commercial strategy
• Partner with APAC Commercial Leaders in monitoring and increasing the sales force engagement though recognition, incentives, and surveys
• Assess current distribution & 4PL strategy and execute channel optimization projects in key markets by assessing margins and J&J network to ensure infrastructure supports strategy
• Conduct quarterly distribution reviews with stock and sales analysis and implement good distribution practices
• Ensure distribution/channel contracts and contracts with external parties and vendors are up to date
• Execute key channel/operations projects like the Korea J&J model
• Collaborate with Aachen/US counterparts to implement a long-term APAC supply and operations process
• Provide relevant analytics to the commercial team to guide strategic commercial plan

Job Qualifications:

• Bachelor's Degree required, Masters in related field or MBA preferred
• 10+ years of high-performance experience in the medical device cardiovascular space
• 5+ years of management experience of a field commercial team preferably within Abiomed
• Develop strong relationships with key stakeholders internal and external
• Demonstrated critical thinking in fast paced environment
• Ability to exercise judgment in selecting, methods, techniques, and evaluation criteria for obtaining results

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Kenvue is currently recruiting for:

Global Trade Compliance Digital Solutions Deployment Manager

This position reports into Global Deliver Digital Deployment Director and is based at Singapore

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to: Global Deliver Digital Deployment Director

What you will do

The Global Trade Compliance Digital Solutions Deployment Manager is responsible for managing the deployment of digital applications and analytics solutions for global trade compliance. You will also be responsible for ensuring Kenvue Global's digital products and services comply with all relevant trade control laws and regulations in our global markets. The role will focus on the data, systems and analytics side of Trade Compliance and will have a leading role in Kenvue GTC digitalization, automation, and analytics efforts. You will work closely with Global Trade Compliance, Regional Trade Operations, Technology & Data and Digital Transformation Office to ensure successful implementation of the digital and analytics solutions:

Key Responsibilities

• Lead the deployment of digital applications and analytics solutions for Global Trade Compliance digital roadmap in conjunction with Digital Transformation Office, Technology & Data, and Operations.
• Work with regional and global partners to diagnose and close process gaps to ensure successful adoption of the Global Trade Compliance digital applications and analytics solutions globally.
• Work with relevant external partners to research and recommend suitable emerging trade compliance technologies and tools to improve GTOM program efficiency and effectiveness.
• Be a key player to shape global digital strategy and functional requirements behind trade digital and system implementations. Be able to cascade Kenvue’s global digital strategy to global markets.
• Support analytics development strategy with close connection to GTOM metrics sitting within DTO CDD capability.
• Provide subject matter expertise, training, and guidance to cross-functional teams (e.g. sales, product, operations) on digital trade compliance products.
• Be the Trade Automation Business Subject Matter Expert. Lead the enhancement of trade automation system as part of Kenvue’s multi-enterprise collaboration framework.
• Assess the current state of Kenvue's trade automation system and identify opportunities for enhancement and optimization.
• Design and implement improvements to the trade automation system to increase efficiency, accuracy, and compliance within Kenvue's multi-enterprise collaboration framework

What we are looking for

Required Qualifications

• 8-10 years of experience in global trade compliance
• Bachelor's degree or equivalent in a relevant field
• Knowledge of global trade processes, industry practices, and key trade compliance data points
• Knowledge of trade systems, such as Trade Automation and SAP GTS
• Ability to manage multiple priorities and stakeholders
• Proven track record of driving continuous improvement initiatives
• Understands project management principles
• Ability to support multiple projects simultaneously
• Have process design experience, especially value stream mapping
• Understands inbound logistics landscape globally
• Familiarity with enterprise resource planning (ERP) systems, transportation management systems (TMS), and other supply chain technologies
• Strong analytical and problem-solving skills, with the ability to interpret complex data and regulations

Desired Qualifications

• Strong leadership and communication skills
• Experience leading digital solutions deployment projects
• Familiar with IT implementations, especially SAP GTS
• IT and data background; can bridge the gap between business and technology

What’s in it for you

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.

Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills

Location: Belfast & London & Singapore

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Conducting meetings and presentations to share ideas and findings.
• Identifying, communicating ,processes , documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Respecting and demonstrating consideration for the firm's reputation and safeguarding, compliance
• Law, policy , managing and reporting control issues with transparency.

Qualifications/ Skills:

• Experienceon futures/ finance and Options products and Clearing industry
• Experienceof Operations, processbusinesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• (Belfast & London & Singapore)
• Strong communication and written skills
• Excellent Excel, PowerPoint and process mapping skillsets

Send your V to [email protected]

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Conducting meetings and presentations to share ideas and findings.
• Identifying, communicating ,processes , documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Respecting and demonstrating consideration for the firm's reputation and safeguarding, compliance
• Law, policy , managing and reporting control issues with transparency.

Qualifications/ Skills:

• Experience on futures/ finance and Options products and Clearing industry
• Experience of Operations, process businesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, using detailed functional tools requirements document.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location(Belfast & London & Singapore)
• Strong communication and written skills
• Excellent Excel, PowerPoint and process mapping ….

Send your CV to [email protected]

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

The target clients for these roles are affluent customers to offer them a range of financial solutions i.e investment products and wealth management solutions.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the business financials to enable better decision making and improve the financial positions with analysis, management reporting, and financial operations. The role also supports regional SOX controls & enhancements for the CSBG business.

Job Duties & Responsibilities

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations: AR collection, manage revenue rebate programs, and resolve issues relating to GST, rebates, that may implicate AR / Revenue recognition.
• Compliance analysis and reporting relating to regional SOX controls of customer transactions in Spares, Upgrades, Services & Reliant system businesses. Drive regional SOX controls enhancements for CSBG business.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Immediate Supervisor.

Qualifications

• Accounting / Finance or Business Degree with Finance modules

Work Experience

• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling SOX tasks.
• Experience in supporting business finance operations (Revenue Recognition, manage rebate programs, AR collection, etc.)
• Past experience in systems improvement or streamlining projects would be advantagous.
• Audit background preferred and/or good knowledge of US GAAP and Singapore FRS.

Requirements

• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and maintains detailed and accurate accounting records. Efficient in time-management and fast in execution.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem solving skills.
• Good working knowledge of SAP preferred.
• Very strong in Microsoft Excel and Microsoft Powerpoint.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek a senior project management manager to manage the Project management (PM) team and to drive the complex programs/projects, part of the control tower section.

Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.

Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.

Main responsibilities

§ Manage the list of CIB IT projects, collaborating with leadership across the departments and prioritize projects based on the business need.

§ Direct the work of Project managers and provides managerial oversight for multiple projects

§ Act as point of escalation for the Project management team.

§ Create and develop a governance structure for efficient stakeholder management

§ Promote the project management service

§ Develops organizational project management capabilities through training, coaching, and individual meetings/discussions

§ Develop strategy for control and governance structures to ensure desired outcomes across the projects

§ Monitor and analyse project metrics and to propose improvements and cost savings for future projects

§ Ensure successful delivery of all projects against cost, time, scope, quality and security measures

§ Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.

§ Clarify the needs of the client and translate them into rigorous requirement lists

§ Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues

§ Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact

§ Define, measure and report project KPI with right level of information

§ Identify right resource within teams and constitute / coordinate project team members

§ Report or escalate any important risk and issues to Sponsor and local management for appropriate action

§ Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal

§ Communicate to Sponsor any change with right level of information and manage to get his approval

§ Follow, report budget actual/forecast to project stakeholders and local management

§ Set relevant control in place to ensure that what has been delivered meets requirements validated

§ Manage and document the project hand over with production teams

§ Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 8 years of relevant experiences, ideally in a CIB banking environment.

§ Leadership

§ Excellent team management skills

§ Strong ability to understand the big picture

§ Ability to drill down complex issues to simple comprehensible terms

§ Demonstrated skill to work across functions, regions and cultures

§ Excellent problem solving and conflict resolution skillset

§ Strong communication with wide variety of individuals at all executive levels

§ Ability to Influence and motivate

Functional

§ Expertise in project cycle management and methodology

§ Ability to anticipate and manage risks

§ Hands on knowledge and understanding of Infrastructure main components

§ Strong project management experience with ability to work on multiple projects at the same time

§ PMP or other certification would be a plus

Technical

§ Experience in dealing with detailed IT Architecture in banking industry.

§ Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.

§ Exposure working with DevOps & Cloud technologies.

§ Familiarity in handling Cyber Security and regulatory projects.

§ Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.

§ Understanding of software development will be a plus

Other Professional Skills and Mindset

§ High organizational skills including time management

§ Excellent verbal and written communication across all levels of the organization

§ Team player mindset

§ Able to cope with multiple technologies, environment and teams, with high pressure

§ Good influencing, negotiation, conflict resolution and data analysis skills

Responsibilities:

•Conduct in-depth research on the market trend of trendy toys, analyse consumerneeds and preferences, and accurately position the development direction of trendytoys category.

•Responsible for the development and introduction of new products, from creativeideas, supplier selection to product shelves, to ensure product uniqueness andmarket competitiveness.

•Develop marketing and promotional strategies for the Tide toys category and workclosely with the marketing team to increase brand awareness and influence in theTide toys area.

•Monitor the sales data and inventory status of the products, adjust the product mixand replenishment plan in a timely manner to ensure stable sales growth andreasonable inventory turnover.

•Collaborate with cross-functional teams, including design, purchasing, shopoperation, etc., to ensure the seamless and efficient implementation of Tide productsfrom design concept to end sales.

Requirements:

•Bachelor degree or above, [relevant major] preferred.•At least [1] years of experience in category management or related productdevelopment in the hip toy industry.

• Familiar with the whole chain operation of product design, production and sales of trendy toys.

• Excellent market analysis and data interpretation skills, able to make accurate decisions based on data.

• Creative thinking and teamwork spirit, able to work efficiently in a fast-paced environment.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

About the role

We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.

You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.

You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.

You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.

What you'll be doing

• Work closely with the Card Issuing lead and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
• Identify market opportunities and establish the product vision and strategy for a brand new product line;
• Understand user needs and gather product requirements to build a world-class card issuing platform;
• Write and review product specifications to scope out new products in detail;
• Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
• Develop and prioritize the product roadmap;
• Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
• Define metrics to measure the health and success of our card issuing platform;
• Work closely with developers to design and conduct user acceptance test cases;
• Drive product development with a world-class team of engineers and designers.

What we're looking for

• You have at least 3 years of experience in Product Management;
• You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
• You have a proven track record of delivering measurable results for both users and business;
• You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
• You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
• You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
• You care deeply about getting the details right in order to ship a best-in-class product;
• You know how to influence people to get things done across any function. People love working with you;
• You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
• You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
• You have strong written and verbal communication skills.

• Project planning and requirements gathering, ensuring project requirements are met

• Creation and management of project plans

• Ensure projects run on time and are staffed appropriately

• Manage the implementation of information systems to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality

• Give proposals for project strategies, planning, definition of tasks and deliverables, quality control, risk analysis and management

• Participate in functional working groups and progress meetings

• Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience

• Minimum 5 years of relevant IT experience

• Demonstrates the ability to adopt a risk-based audit methodology to identify IT risks, design appropriate tests of controls using data analytics where possible and recommend effective solutions to mitigate control gaps.

• Broad understanding of IT risks across domain areas such as application development, infrastructure resiliency, networking, cloud, cybersecurity, IT operations, ERP systems and emerging technologies such as Al/ML.

• Able to work independently with minimal supervision and as part of a dynamic team to complete audit projects with quality and on time.

• Strong analytical, critical thinking, teamwork, communication and report writing skills.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Responsibilities:

•Pay close attention to the global beauty trend dynamics, insight into the beautyneeds of different consumer groups, and plan the product line layout and productupgrade direction of the beauty category.

•Lead the planning and launch of new beauty products, including product concept,ingredient selection, packaging design, etc., to ensure that the products fit thebrand's positioning and meet the market demand.

•Establish and maintain good relationship with beauty suppliers, negotiate terms ofco-operation, control product quality and cost to ensure stable supply of qualityproducts.

•Develop promotional and marketing plans for the beauty category, combining onlineand offline channels, to increase product sales and brand reputation, and createexplosive beauty products.

•Analyse the sales performance and market feedback of beauty products, optimiseproduct strategy and inventory management in time to improve the overalloperational efficiency of the beauty business.

Requirements:

•Bachelor degree or above, major in beauty, marketing or other related majors is preferred.•More than [1] years of experience in beauty category management or related work experience, with successful cases of beauty product promotion.•Excellent knowledge of beauty products and understanding of production and sales norms and trends in the beauty industry.

• Strong project management and communication coordination skills, able to effectively drive cross-departmental cooperation.

• Passionate about the beauty market, with a keen sense of business sense and innovation.

Event Planning and Coordination:

- Plan and coordinate all logistical aspects of events, including venue selection, catering, audiovisual requirements, and transportation.

- Contribute to event conceptualisation and ideation to create impactful experiences.

- Understand the marketing user journey and own the communication touchpoints by planning, writing compelling copy, and sending Electronic Direct Mails (eDMs) to inform and engage the audience.

- Manage multiple ongoing events simultaneously, ensuring each event meets its objectives and runs smoothly.

- Oversee event budgets, negotiate contracts with vendors, and ensure cost-effective solutions.

Client and Stakeholder Management:

- Serve as the main point of contact for clients throughout the event planning process, providing regular updates and addressing any concerns.

- Build strong relationships with clients and stakeholders to ensure satisfaction and repeat business.

Performance Monitoring:

- Monitor Key Performance Indicators (KPIs) to ensure delivery of key project outcomes and continuous improvement.

Office Facilities Management:

- Manage the operations of office facilities, ensuring they are running efficiently and effectively.

- Coordinate with vendors for maintenance services, and any facility-related needs.

- Ensure the office environment is safe, functional, and conducive.

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in sales planning & business intelligence
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Act as a Finance Business Partner to the designated Research Centre/ Institutes within the cluster and provide strategic support to its management and budget holders by proactively monitoring financial activities and financial reporting specific to the Institutes, and clearly communicating results of the analyses.
• As a team leader supporting Cluster lead in leading and managing the research finance cluster.
• Provide financial and business advisories to the Institutes that are critical to the decision-making purposes and ensure compliance with University’s financial policies and procedures, and funding agencies’ terms & conditions / guidelines.
• Foster and maintain a regular working relationship within the Institutes, central shared services teams, and other functional partners.

Duties & Responsibilities:

Financial Management and Oversight

• Lead a team of 3-4 staff (direct and indirect), where applicable
• Ensure smooth day-to-day financial operations of the Research Centre (RCE) / Institutes (RICs) within the cluster, including exercising financial control over budget expenditure, revenue collection and financial reporting.
• Drive the annual budget and forecast exercises by coordinating all movements of budget, ensuring timely submission of budgets to central teams.
• Participate in strategic meetings and budget planning sessions with the Institutes’ management, providing valuable financial insights to aid decision-making.
• Partner closely with Institutes to guide cost-efficiency initiatives and offer expertise in implementing resource optimization strategies, leading to a reduction in operational expenses.
• Analyse Institutes’ financial positions and funding status, offer insights and recommendations for periodic reporting to the Institutes’ management for decision-making processes.
• Prepare and present financial performance reports to the Institutes’ Governing Board/ Strategic Board, etc, ensuring clarity and accuracy of information.

Grant and Fund Management

• Partner closely with Institutes (as host institution) for effective grant administration, provide financial guidance throughout the grant lifecycle and facilitate budget allocation for various projects and funding sources, to enhance the host institute’s financial stability and research pursuits.
• Collaborate with budget owners to manage grants / funds and proactively identify issues for timely solutions and ensure optimal utilisation of funds.
• Ensure full understanding and compliance with the terms and conditions of the grants as predetermined in the signed letter of awards / agreements.
• Oversee grant claim statements preparation and timely submission to funding agencies, including liaison with auditors and fulfilment of audit requirements, and prompt response to queries for a smooth and timely audit fieldwork.
• Work collaboratively with the Institutes’ stakeholders and central shared services teams during financial year-end closing and grants’ closing activities to ensure all legitimate transactions are properly recorded and all financial reports are accurately prepared.

Governance, Controls and Compliance

• Ensure compliance with related tax filing matters including GST, withholding tax and taxable benefits for personal claims.
• Timely perform Risk Control Matrix (RCM) testing and address anomalies to mitigate financial risks, and ensure certification sign-off by Institute’s HOA before the financial year’s closing deadline.
• Liaise with internal auditors on all internal audit matters, where required.
• Coordinate and oversee the annual fixed assets verification exercise of the designated Institutes. Work collaboratively with Institutes’ stakeholders to ensure compliance with the verification procedures and maintain accurate records of fixed assets.

Leadership

• Drive strategic planning efforts, outlining objectives, strategies and key performance indicators (KPIs) to ensure the team’s success.
• Make critical decisions and provide guidance to the team in complex situations, considering broader implications.
• Identify talent gaps. Mentor and coach team members on leadership, problem-solving and strategic thinking.
• Guide the team through changes, effectively managing transitions and ensuring team members are aligned with new strategies or initiatives.
• Represent the cluster in cross-cluster meetings and strategic discussions, advocating for team needs and accomplishments.

Process Improvement and Stakeholder Communication

• Proactively engage with Institutes’ stakeholders to understand their needs, challenges and goals.
• Provide guidance and updates to stakeholders on finance policies, guidelines and procedures, as and when required.
• Identify opportunities to develop guidelines and streamline financial processes for operational efficiency and resource optimization.
• Lead change initiatives such as projects, system implementation and other assignments as may be directed from time to time.
• Undertake ad-hoc tasks as requested by Institutes or assigned by Cluster lead.

Qualifications

• Accounting Degree/ACCA or equivalent with at least 10 years of relevant working experience
• Exposure to grant budgets, funding agencies’ regulations and financial compliance requirements in a research or education environment will be advantageous
• Technically competent with up-to-date knowledge of accounting / audit standards and practices
• Ability to quickly learn and grasp the implications of terms and conditions for each managed grant
• Highly stakeholder service-focused and strong in communication skills with the ability to build positive working relations and work collaboratively with people at all levels
• Highly analytical with exceptional problem-solving and organisational skills
• Self-motivated individual and able to work with minimal supervision in a dynamic environment with competing demands for resources
• A keen sense of ownership and accountability, and act with a sense of urgency to meet tight deadlines
• Proficient in using MS Office and has relevant experience in SAP accounting system and flexibility to adapt new software applications, where applicable

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customersProvide a range of beauty treatments, including facials, massages, waxing, and nail services
• Consult with clients to determine their needs and preferences
• Maintain a clean and hygienic work environment
• Keep up-to-date with industry trends and new treatments
• Provide excellent customer service and build strong relationships with clients
• Manage bookings and maintain accurate records
• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Job Scope & Responsibilities:

• Responsible to lead, coordinate, and deliver each development or improvement project within set budget, timeline, and quality.
• Identify, verify, agree to, and communicate project goal, requirements and desired outcome with key details when attending to customers’ needs; working closely with the Chief Product Officer; and leading the Tech and Ops teams.
• Develop clear understanding of the tech stack & capabilities and the business operations and logics as you prepare and structure the project plan which includes product & workflow breakdown and Gantt chart showing the levels of specific tasks and activities.
• Responsible for communicating effectively among the internal and external stakeholders, with an astute judgement in managing, monitoring, and delivering the agreed scope, budget, timelines, and quality to meet customers satisfaction.
• Lead, Manage, and hold the Tech and Ops teams Accountable (LMA) to ensure effective collaboration within the teams to deliver better product quality, continuous improvement, and Quality Assurance.
• Instil a vibrant corporate culture with our core values.

Job & Skill Requirements:

• Detail oriented, meticulous in monitoring & organizing time and resources.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony
• Ability to keep calm and grounded within the team, manage ambiguous situations and deliver project on target.
• A good Degree with 2-5 years’ work experience in tech project management, preferably in startup technological and software development projects.
• Familiarity with agile development and PM tools like Trello is very helpful.

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

• Lead and manage the Fleet Operations portfolio of activities and teams effectively so as to achieve the required business and organisational outcomes;
• Work in close partnership with Fleet Engineering, Fleet QHSSE, Fleet Sustainability and the Fleet Data and Digital teams and workstreams to enhance current processes, implement improvements and develop new processes;
• Ensure the required turn-out of harbour crafts (e.g. container vessels, harbour tugs, water supply barges and pilot launches) for operational deployment;
• Emplace the required strategies, plans and processes to ensure the Fleet is operationally ready for current and future business needs;
• Emplace the appropriate people, supply chain management, innovation, branding and organisational development strategies to ensure the Fleet is well-placed to thrive and succeed in a volatile, uncertain, chaotic, ambiguous and disrupted (VUCAD) world;
• Emplace the desired resource optimisation approaches and business continuity measures to ensure the Fleet remains resilient and functional in times of major disruptions;
• Work closely with internal and external stakeholders in both local and overseas entities and environments to achieve the required business and organisational outcomes;
• Work alongside trade unions, government ministries, regulatory bodies, industry associations, technology providers, institutes of higher learning and relevant stakeholders to achieve the required business and organisational outcomes; and
• Perform any other ad-hoc tasks as assigned.