Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

ORIGINALS FURNITURE is a fast growing furniture retailer that prides itself on retailing unique and authentic home furniture and accessories.

Products are sourced globally and we have many unique shipments every month. Needless to say, it's an ambitious undertaking, and things around here are fast-paced and fun.

Originals is expanding and we are looking for a proactive and detail-oriented Procurement Admin Executive to join our team. This junior role is ideal for individuals who thrive in a fast-paced environment and have a passion for administrative efficiency, organization, and e-commerce operations.

Key Responsibilities

Ordering

• Consolidate bespoke customer orders and prepare accurate ordering calendars.
• Track orders and shipments to ensure timely delivery.
• Process container orders and handle final documentation.
• Draft and manage stock orders.

Receiving & Fulfilment

• Liaise with the buying and warehouse teams to coordinate container processing.
• Collaborate with sales and warehouse teams to address lead times, orders, and deliveries.
• Update and correct stock errors, SKU discrepancies, and stock locations/status.
• Handle cancellations, returns, and exchanges efficiently.

Stock Management

• Generate and analyze stock and purchasing reports.
• Maintain accurate stock levels, incoming stock dates, and online collections in platforms like Dear and Shopify.
• Identify and address overstocked or understocked items.

Content Management

• Accurately create and update product information, including dimensions, materials, and warranties, in Dear and Shopify.
• Ensure product pages are complete with descriptions, tags, and images in line with company templates.
• Perform regular audits of product content and website layout for quality assurance.

Skills & Qualifications

• Education: Diploma or equivalent in Business Administration, Supply Chain, or a related field.
• Experience: 1-2 years of experience in procurement, e-commerce, or administrative roles preferred.
• Strong organizational and multitasking skills with keen attention to detail.
• Proficient in e-commerce platforms like Shopify and inventory management tools such as Dear or similar systems.
• Excellent communication skills, both written and verbal.
• Ability to analyze data and generate actionable reports.
• Problem-solving mindset with the ability to adapt to a fast-paced environment.

What We Offer

• Competitive salary and benefits package.
• Opportunities for growth and professional development.
• A collaborative and supportive work environment.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Get to Know the Role

We are looking for a Regional Category Head, Marketing Procurement to help lead the Marketing category in Grab. Reporting to the Head of Procurement, we are looking for someone with Heart and Honour to wield solid procurement fundamentals into practice; have Humility to unlearn and relearn; have Hunger to bring innovation and fresh thinking to the category. If you believe you have what it takes then we'd love to hear from you!This role will be onsite and based in the One North office.

The Critical Tasks You Will Perform

Category Leadership and Value Creation Drive

• Lead with vision, shaping and driving procurement solutions for the Marketing category.
• Assess opportunities, shape, develop Category and Sourcing Strategies and accomplish them for Marketing across Media, Agencies, Production and Materials.
• Demonstrate proficiency in data analysis and ability to harness data intelligence to derive category insights and opportunities.
• Lead the development and socialising of business cases and cost/benefit analyses to support bottomline optimization, process efficiency opportunities and champion right governance and controls across marketing spends.
• Collaborate and inspire senior stakeholders and peers driving strategic decisions with conviction.
  Stakeholder Management and Business Partnering
• Be the bridge that connects several business stakeholders, understanding unique requirements into common threads of opportunities.
• Foster relationships, built on trust and mutual respect, and ensure a seamless flow of information. Thoughtful foresight on business needs and address opportunities
• Lead efforts to rationalise the Marketing supply base, develop and maintain a preferred roster of suppliers, negotiating costs, and driving the best Service level agreements (SLAs).
• Collaborate with multiple teams (Legal, Cybersecurity, Compliance, and Finance) managing Supplier lifecycle.
• Guide internal procurement teams to delivering end-to-end procurement projects and solutions
  Procurement Discipline Mastery
• Lead the supplier management process from Sourcing, Bid Management, Contracting, and Supplier Relationship Management for Marketing category
• Draft, improving and driving best possible outcomes in Commercial Contracting
• Lead complex and high value regional strategic sourcing, or provide guidance to direct report or local marketing procurement practitioner peers
• Drive Procurement Strategies in identifying, sizing and implementing Value Creation Initiatives relevant to Marketing Category

Qualifications
What Essential Skills You Will Need

• Education: Degree in Business Management, Marketing, Finance, or a relevant field.
• Experience: 12 or more years of experience in multiple subcategories (Media, Agencies, Production, Collaterals).
• You have experience working with multiple teams and navigate cross-cultural environments.
• Core Values: Embodying Heart, Hunger, Honour, and Humility.
• Integrity: Absolute integrity in managing supplier relationships.
• Communication and Leadership: Excellent collaboration with all organisational levels and external partners; able to lead or participate in cross-functional teams.
  

Additional Information
Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
  With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently

Dare to Dream Bigger?