As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Develop and implement effective employee listening mechanisms to gather timely and comprehensive feedback from workforce and glean actionable insights for improvements in employee experience.
• Work closely with stakeholders to design surveys, focus groups, and other feedback avenues to capture employee sentiments, challenges, and suggestions.
• Evaluate data from employee feedback data to identify trends, patterns, and areas requiring attention.
• Identify key HR and people metrics that aligns with the company’s organisational objectives.
• Create and maintain dashboards and reports, including enhancing of individual department’s capabilities, consistently monitor and analyse these metrics
• Provide and suggest meaningful insights along with data-driven recommendations to support management decision-making.
• Propose and implement control towers or real-time monitoring systems for effectively gauging the organisational pulse of CPF Board.
• Collaborate with cross-functional teams to promptly address emerging issues
• Ensure compliance with data privacy regulations and company policies during the collection, storage, and analysis of employee data.

What we are looking for

• Experience in people analytics or HR data analysis.
• Possess strong analytical skills and proficiency in data visualisation tools (e.g., Tableau, Power BI).
• Familiarity with survey design, employee feedback mechanisms, and data collection methodologies.
• Excellent communication and presentation skills to convey complex findings to various audiences.
• Ability to collaborate effectively with cross-functional teams, able to influence stakeholders positively, and have the passion to improve the overall experience of fellow colleagues.
• Possess the knowledge of HR practices, organisational behavior, and change management.
• Strong attention to detail, accuracy, and data integrity.

The successful candidate will hold the corporate title of Manager/Senior Manager/Assistant Director, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Procurement and Logistics Executive specializing in Procurement, Import and Export shipments plays a crucial role in managing the purchases of the organisation and international movement of goods. The candidate to ensure compliance of procurement policy, logistics regulations and optimizing transportation and logistics operations. Effective communication and collaboration with forwarders, suppliers and internal stakeholders are the key success in this role. This position reports to the Procurement Manager.

Procurement

• Responsible for the smooth & efficient operations of Purchasing and the company.
• Ensure all purchases for Projects and Shared Services are from qualified / approved suppliers and in compliance with the Purchasing Policies.
• Coordinate with project personnel on Project / Shared services procurement activities, while meeting delivery, lead-time and specification requirements.
• Issuance and Process of Purchase Order daily.
• Responsible for maintaining all Purchasing Documents.
• Duly expediting and tracking progress of all Purchase Orders.
• Ensure timely and correct delivery of goods and services.
• Monitors and proactive managed past due Purchase Orders.
• Generate Open Purchase Order Report, Review, update and maintain Open Orders till closed.
• Perform Goods Valuation Note (“GVN”) in system.
• Work closely with Business Unit (“BU”), Project, Warehouse, Logistics and Finance on all related matters.
• Established Price List / Agreement / Contract with suppliers.
• Handle Good Return to suppliers by liaising with the relevant stakeholder.
• Negotiate with suppliers for improved Payment / Credit Terms and Cost Savings.
• Review General Terms and Conditions and provide comments to the deviation list submitted by the vendors.
• Continuous Improvement for Best Practice.
• Backup / Coverage on Procurement activities for Procurement Personnel who is / are away for leave.
• Provide support to the Purchasing department if necessary.
• Any other Ad-hoc duties as assigned by the Procurement Manager.

Logistics

• Ensure that all import and export activities comply with customs regulations, including proper documentation, duties, and tariffs. Work with customs brokers or agents to facilitate smooth clearance through customs.
• Communicate with suppliers and vendors to coordinate the shipment of goods, including scheduling, packaging requirements, and documentation. Ensure timely delivery of products to meet production or customer demands.
• Collaborate with freight forwarders and logistics service providers to arrange transportation, including selecting the appropriate carriers, negotiating rates, and monitoring the performance of forwarders.
• Review all necessary import and export documentation, such as bills of lading, commercial invoices, certificates of origin, and import/export licenses. Accuracy and completeness of documentation are critical to avoiding delays and compliance issues.
• Plan and coordinate the transportation of goods, including selecting shipping methods (e.g., air, sea, road) based on cost, transit time, and product characteristics. Optimize transportation routes to minimize costs and transit times.
• Identify and mitigate risks associated with import and export activities, such as transportation delays, customs issues, or damage to goods. Develop contingency plans to address potential disruptions.
• Stay up to date with import and export regulations and trade compliance requirements. Ensure that all shipments adhere to international trade laws and regulations.
• Maintain clear and timely communication with internal teams, suppliers, forwarders, and customs authorities. Provide regular reports on shipment status, transit times, and any issues or exceptions.
• Address and resolve any issues related to import/export shipments promptly, such as customs delays, damaged goods, or transportation disruptions.
• Continuously assess the performance of freight forwarders and logistics partners, considering factors like reliability, cost-effectiveness, and customer service.
• Determine the correct tariff classifications for imported and exported goods to calculate duties and taxes accurately.
• Take advantage of trade agreements and preferential trade programs that can reduce tariffs and trade barriers for specific products and countries.
• Any other Ad-hoc duties as assigned by the Procurement Manager.

Requirements:

• Diploma/Degree in relevant or related fields for Procurement and Logistics.
• Min 5 years of work experience in Water Treatment Industry preferred.
• Experience in Project Procurement and contract management environment preferred.
• Good Communication skills for both verbal and written.
• Proficient in MS Office. E.g., Word, Excel, PowerPoint.
• Experience in Globe 3 system preferred.
• Good Team Player. Able to cooperate as a team.
• Speedy and Meticulous in execution of work duties with minimum or zero errors.
• Pro-active, flexible, adaptable and a fast learner in a demanding work environment.
• Positive attitude and hardworking.
• Willing to go the extra miles to get things done.
• Willing to work in Changi South.

Duo Medical Pte Ltd

Tagore Lane/Upper Thomson

SGD 4,500 - SGD 6,000

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Senior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 5 years of successful Medical Device or Medical Supply sales experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 5 years in Product Specialist (Sales) or equal experience in marketing or sales management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We design and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy Device & Advance Dressings such as Duofoam & Duoflex range.

Surgical solutions: including DuoMed OT Surgical, Sanitizer, Mask, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

The Quality Assurance Specialist is responsible to:
- Maintain and ensure effectiveness of the Quality Management System in Singapore,
- Perform product complaints handling for Singapore,
- Perform Adverse Events reporting to local regulatory authorities of Singapore,
- Perform Field Safety Corrective Actions and reporting for Singapore.

Responsibilities:

• Quality Assurance for all aspects of the Quality Management System (QMS) of Singapore Distribution Centre (DC), including maintenance, continued compliance, and certification.
• Ensure quality and regulatory compliance to relevant applicable standards such as GDPMDS (Singapore)

• Be responsible for operational quality matters including product hold in Singapore.

• Act as the Complaints Handling unit for Singapore.
• Conduct training of staff in QMS to ensure relevant staff are trained to the latest revision of procedures.

• To perform assessment and adverse event reporting to local authorities of Singapore.
• Execute Field Safety Corrective Actions (FSCA) in Singapore, including reporting to local authorities.

• Manage outsourced activities to ensure vendors meet the Cook Medical's quality standards.

• Coordinate or investigate CAPA to ensure nonconformances are addressed effectively.

• Schedule and perform internal audits. Host or support external audits.

• Perform trending and produce metrics for DC performance, measuring against key performance indicators.

• Maintain up-to-date knowledge and compliance with Global policies and procedures and to implement locally.

• Participate in global projects and meetings if applicable.

• Act as the local contact person for Data Protection facilitation.

• Perform other tasks assigned by Manager.

• Have a sound understanding of, and comply with, the COOK Code of Conduct and Company Compliance requirements.

Requirements:

• At least 3 years working experience as quality assurance in the medical device field.

• Degree in Science, Engineering or other related discipline.
• Experience in adverse event assessment and reporting for Singapore.
• Experience in Field Safety Corrective Action execution and reporting for Singapore.
• Experience in multinational medical device company preferred.

• Excellent communication and interpersonal skills, able to work with people from different levels internally and externally.
• Excellent time management and organizational skills. Able to perform duties with limited supervision and meet deadline.

• Fluent in English (both spoken and written).
• Skilled in document management.
• High level of computer skills including Microsoft Office.
• Multi-tasks and able to prioritize the job tasks, depending on the urgency.
• Positive attitude, be good team player and attend to details.