Job Description

We are looking for a Salesforce Marketing Cloud Campaign Specialist who would be responsible for the daily operations needed to successfully deploy client email programs. This person will be required to work on Salesforce Marketing Cloud platform for creating and executing marketing campaigns. This includes building emails using content builder, journey builder, automation studio, as well as coding emails using HTML, and provide basic campaign reporting. They will also be responsible for deployment process documentation and post deployment tracking.

Responsibilities

• Flawless delivery of daily campaigns, troubleshoot issues that arise and implement solutions to mitigate future problem.
• Build, proof, and revise emails, SMS and/or WhatsApp journeys and templates in SFMC
• Create and update data extensions for send and personalization requests.
• Build cloud pages and/or form pages
• Work with the client and internal teams to develop a client-specific set of workflows, documents, reporting, schedules, and service level agreements to support the client's ongoing campaign needs.
• Communicate with internal team members effectively to execute email campaigns.
• Complete quality assurance checks on every email campaign.
• Utilize Salesforce, Excel and/or Access to modify and update subscriber lists and create segmentation groups.
• Provide actionable campaign optimization insights based on campaign analysis.
• Collaborate and contribute ideas at marketing planning meetings.
• Track hours, create charge sheets and invoices for accurate billing of time and resources.
• Develop and document efficiencies in current and future processes.

Required Competencies/Skills/Qualifications:

• Preferably with at least 2 years of experience in Marketing Automation
• Salesforce Marketing Cloud knowledge with expertise in ExactTarget SFMC Email Marketing Tool
• Good Experience in SQL, data model and database
• Expertise in AMP scripting, HTML, CSS & JavaScript coding
• Excellent interpersonal communication skills (verbal and written)
• Strong ability to effectively manage multiple assignments across teams in a fast-paced, deadline-driven environment; exceptionally organized and detail-oriented.
• Excellent verbal and written communication skills
• Proactive and has good time management skills
• Ability to work in a fast-paced, demanding environment, with multiple and changing priorities while maintaining strong attention to detail.

About Us:

MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.

NO THIRD PARTY RESUMES ACCEPTED.

We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

About Supernova

An independently owned and rapidly growing e-commerce company founded in 2013, Supernova is no stranger to the beauty industry. We are headquartered in Singapore and our offices have expanded to include Berlin, London and LA!

We're proud to present our exciting, award-winning and cult-favourite brands - Coco & Eve and Sand & Sky! Looking for hair care and body care that transports you to the Bali tropics? Coco & Eve is paradise packaged in a bottle. Eager to pamper your skin with organic Australian ingredients? Sand & Sky's got you covered. We believe in challenging ourselves, and are on a mission to create award winning products and stay ahead of the curve with our innovative brands.

If you’re an ambitious, smart collaborator who's motivated to take ownership of innovative and industry-challenging projects, we’d love to talk to you about joining our team!

About Sand & Sky

Do you want to be a part of the skincare brand that is taking social media and the beauty industry by storm? Committed to uncomplicated skincare, our goal is to reinvent and elevate our customers' skincare regimes with the most effective formulas and fuss-free routines. This is your chance to join the beauty and ecommerce sensation that delivers powerful yet environmentally-conscious products!

Sand & Sky is proudly born in Australia and our cruelty-free, strictly no-nasties formulas use Australian native botanicals to help people achieve their best skin yet.

About the Job

We’re looking for a super social-savvy Influencer Marketing Specialist with proven influencer marketing experience to join the Sand & Sky team! You’ll be on the frontline of our social media strategies, building and maintaining relationships with bloggers and influencers. You love all things “celebrity” and “social” and know exactly who is currently ‘hot or not’ and who is ‘up and coming’.

Responsibilities

• Lead our influencer marketing which includes setting measurable objectives, creating strategies, driving tactical execution and measuring ROI in support of increasing our brand awareness and growth in our respective markets through Tiktok, Instagram and social media platforms.
• Build a community around our brand, using a creative approach to connecting influencers and new communities
• Strategically vet and identify new influencers who align with our brand DNA
• Build, maintain, and grow mutually beneficial long-term relationships with influencers and brand ambassadors, leveraging those relationships to support business objectives and marketing strategies
• Track, monitor and provide analytical reports on influencer campaigns to ensure return on investment (ROI) and media value (MV) targets are being hit.
• Accurately maintain influencer budgets and manage influencer marketing platforms.
• Collaborate with the Social Media and marketing team to provide compelling, influencer-led content that will engage our community across our brand’s communications channels.
• Brainstorm and come up with out of the box ideas and key concepts for influencers content.
• Drive our global reach through influencer marketing campaigns across all social media platforms.

Your Profile

• Minimum 3+ years of relevant work experience, preferably in the beauty industry
• Great people skills
• Experience in running blogger & influencer engagement campaigns is highly desirable
• Ability to convey ideas in a clear and concise way, both verbally and in writing
• Highly proficient in English
• Positive thinking, cheerful, fun-loving character preferred
• Passionate, driven, highly independent yet a great team player
• Able to compose a convincing pitch to influencers/bloggers and when necessary negotiate a mutually beneficial agreement
• A working knowledge of major social media channels including Instagram, TikTok, Facebook and YouTube
• Analytical mind with the ability to monitor, interpret and report campaign results
• Photoshop and Google analytics experience is a great bonus

This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially.

Only successful candidates will be contacted.

Supernova is an equal opportunity employer. Our values define the working culture and environment we strive to create – fair, diverse, respectful and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. We promote harmonious working relationships and encourage a learning and development culture. We welcome applications from talented people coming from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

See our Applicant Data Protection policy for information on how we collect, use and process your personal data: https://supernovabrands.com/applicant-data-protection-notice/

Your team:

You will be part of Data Analytics & Dashboard teams working for Market Regulations under IB Division. As a senior java developer and part of the agile teams,

you will play an important role in building regulatory applications using latest technology stack deployed on-prem and cloud.

Role - we're looking for a senior java professional who would:

1. regularly interact with stake holders and product managers to understand the project details

2. propose design and technical architecture.

3. work in Agile POD/teams to deliver on the project/module.

4. time to time involve in investigations of any production issues business/operation users might face.

More than 10 years of experience as Java senior developer,

With good knowledge of:

• Core Java (Collections, IO, Exception handling, Threading etc.)
• REST services, JSON, AVRO and XML libraries.
• Spring (or Spring like) framework and webservers.
• Core and Enterprise design patterns.
• Java test cases using frameworks like - Junit, Mockito.
• Certificate based secure communication.
• SQL/PLSQL and messaging frameworks (e.g. Kafka).
• Unix commands to trouble-shoot applications on Linux VMs.

Nice to have:

• Knowledge of React and/or other java-script frameworks.
• Java debuggers and basics of JVM tunning.
• Understanding of agile framework (SCRUM).

Git/Gitlab based ecosystem of development and deployments

Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

Institute for Pedagogical Innovation, Research & Excellence (InsPIRE) is a collaborative entity within the Nanyang Technological University (NTU) with a mission to unite various entities and foster a culture of excellence in teaching and learning.

InsPIRE is seeking a Research Associate to drive research in Artificial Intelligence, Science of Learning, and Pedagogical Innovation, and to engage in interdisciplinary education initiatives, social media promotion, fostering academic integrity and enhancing InsPIRE's impact.

Key Responsibilities:

1. Research and Innovation:

• Conduct research in use of AI in education, Learning Science, and Pedagogical Innovation

• Conduct research in use of technology to enhance teaching and learning

• Collaborate on experimental designs, data collection, and analysis methodologies

2. Social Media Engagement:

• Promote research initiatives through engaging content on various platforms

• Create multimedia content to boost InsPIRE's visibility and communication

3. Student Effective Learning Series:

• Co-plan and market student activities, workshops, and webinars

• Design and create publicity for effective learning events

4. Publicity for Interdisciplinary Education:

• Create compelling narratives for Interdisciplinary Collaborative Core curriculum

• Showcase benefits of interdisciplinary education through strategic collaboration

5. InsPIRE Report Editor-in-Chief:

• Produce and curate bi-annual reports, ensuring clarity and accuracy

• Collaborate with contributors and design teams for impactful presentation

6. Academic Integrity Policy Team:

• Contribute to the development and enhancement of academic integrity policies

7. Website Administration Team:

• Administer and maintain web content, ensuring functionality and accuracy

• Implement updates and improvements, including a mobile-first layout

8. Administrative Duties:

• Participate in team meetings, discuss progress, and address challenges

• Assist in event coordination, project management, and adherence to timelines

Job Requirements:

• A Bachelors or Masters degree from a recognized university.  STEM area preferred.

• Proficiency in graphic design, video production, and content creation

• Experience in planning and organizing workshops, webinars, and events

• Demonstrated expertise in research methodologies

• Familiarity with academic integrity policies and guidelines, and experience in contributing to policy development

• Proficiency in website management and content updates

• Experience in editing reports and adherence to editorial publication standards

• Excellent written and verbal communication skills

• Pedagogical knowledge of teaching and learning

• Excellent team player with demonstrated ability to work independently

• Demonstrate initiative, adaptability and creative problem-solving

We regret that only shortlisted candidates will be notified.

Responsibilities

• Assist to test, evaluate and assess the feasibility of latest Windows patches/IoT devices/networking device firmware upgrade before rollout
• Attend and provision user account, access right and IT resources requests timely within SLA timeframe
• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support
• Assist to provision, setup and maintain VMware and Hyper-V virtual machines, as well as administering domain joined Windows server 2016 & 2019 services (AD,DNS,DHCP,ADFS,file sharing, web services and etc)
• Ensure all servers is being properly backup according to the backup policies and perform backup restore periodically
• Performs any other duties as assigned.

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• At least 1-2 year of working experience in the related field is required for this position.
• Good Knowledge of Microsoft windows operating systems
• Knowledge and experience in Server Administration are needed.
• Preferably with experiences of Office 365 administration
• Basic experience of Domain environment & Network

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Opportunity

We, at Flywire, are seeking a Client Success Specialist, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Associate Supply Chain Specialist

Location: City Hall

Duration: 1 Year Contract (renewable)

Working hours:

- 24 hours rotating shift

- 5 Days work Week (will involve Weekends and PH)

Salary range: $3K - $4.2K

Job scope:

• Responsible to Support Program Customers in areas of Customer Fulfilment coordination with Asset Management / Repair Management / Supplier Management on Inventory level/controls, Forecasting, Expediting and Customer/ Supplier Relations to achieve contractual and business Plan Goals and Objective.
• Works at the Functional or Program level to oversee Administration / AOG support plans and Supply Change Management processes and point of contact for Customer enquiries and solution providers.
• Performs Independent Analysis, defines integrated logistics support requirements, prepares estimates and schedules.
• Serves as a Company contact and spokesperson with the IMM Onsite Teams, IMM Network of Suppliers, Rotable Fleet Service On-Site Team, Rotable Network of Suppliers, Program Pool Service Providers and Seattle Main Office in multiple Programs located around the World from Singapore
• Coordinates development of solutions to complex Logistics support problems with product support, functions, customers, and suppliers.
• Ensure Contractual Service levels are met or exceeded as the Program Customers
• Assist in the Development of office documentation Daily Management Tip Sheets, Business Scenarios and Desktop Procedures.
• Identify Special Demand from Customer and Report changes to Planning / Asset and Repair Team.
• Monitor Supplier / Program Customer Performance.
• Places recovery STI's / PTI’s / PPI’s in shortage situations and follows up with supplier as necessary.
• Receive “Replace By Engineering” information from Supplier and effects necessary system changes to the IMM / Rotable Fleet Service and Customer systems and as needed support Customer Requirements.
• Identifies parts requiring Return to Supplier or Scrapping action are properly documented and returned to supplier and Systems Updates.
• Maintains Accuracy between Program and Supplier Systems.
• Resolves 3rd Party Logistics Provider problems and Tracks Shipments both for Forward and Reverser Logistics.

Job requirement:

- Min Degree in relevant field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

As a Coaching Specialist, you will play a pivotal role in developing, delivering, and overseeing Intellect’s specialized coaching programs. Your responsibilities will include providing coaching to employees and senior stakeholders, training other coaches, developing coaching webinar/presentation/talk content, and contributing to the establishment of Intellect as a leader in mental health and coaching through public-facing training and master classes.

• Develop and deliver specialized coaching programs, ensuring high-quality content and engaging delivery.
• Hold 1:1 coaching sessions for (potential) clients and stakeholders
• Train and mentor other coaches to deliver the same specialized coaching programs, fostering a community of excellence.
• Co-develop and vet webinar, presentation, and talk content on coaching topics, ensuring alignment with industry standards and audience needs.
• Collaborate with internal teams to source and train providers to deliver coaching programs effectively.
• Contribute to the establishment of Intellect as a leader in mental health and coaching through public-facing trainings and master classes.

• Certified ICF Coach (PCC or higher) with a proven track record in coaching.
• Substantial experience in adult education and training.
• Exceptional public speaking and training skills.
• Ability to think strategically and contribute innovative ideas to coaching program development.
• Strong organizational and project management skills.
• Familiarity with mental health and coaching industry trends.
• Coaching Supervision experience is a plus
• Fluent in other APAC language is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Job Description

• Handle Job postings, resume screening, interview scheduling and interview
• Salary proposal
• On-boarding of new hires and off-boarding of resigned staff
• Process confirmation for new hires
• Leave administration and process staff requests
• Provide support on generating adhoc reports
• Provide support on recognition awards and performance management
• Other ad hoc assignments as required

Job Requirements

• Posses Min Bachelor degree in Business or HR Management.
• Preferably with At least 3-5 years of relevant experience in HR operations and/or talent acquisition
• Good knowledge of the Singapore labor law and regulations in relation to HR practices
• Working experience in SAP, Success Factors is an added advantage
• Strong team player
• Excellent verbal and written communication skills
• Proficient with Microsoft Office
• Location: Centra
• Working Hours: 5 days, Office Hour

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Acceo Pte Ltd, a leading provider of renewable energy solutions, is seeking a skilled and dedicated Electrical & Installation Technician to join our team. As an Electrical & Installation Technician at Acceo Pte Ltd, you will be responsible for installing, maintaining, and troubleshooting renewable energy systems, such as solar panels and wind turbines.

In this role, you will work closely with the engineering team to ensure the successful installation and operation of renewable energy projects. You will be responsible for performing electrical wiring, connection, and testing of renewable energy systems. Additionally, you will assist in site surveys, preparing installation plans, and coordinating with external stakeholders, including suppliers and contractors.

The ideal candidate for this position is a qualified technician with strong electrical and installation skills, combined with a passion for renewable energy technologies. You should have experience in working with various renewable energy systems and be familiar with industry standards and safety protocols. You must also have good problem-solving abilities and effective communication skills to collaborate with project teams and stakeholders.

Responsibilities

• Perform installation, maintenance, and troubleshooting of renewable energy systems.
• Assist in site surveys, including assessing electrical requirements and equipment specifications.
• Ensure compliance with electrical codes and safety regulations during installation and maintenance activities.
• Collaborate with engineering and project teams to ensure efficient installation and operation of renewable energy systems.
• Conduct testing and inspections to ensure proper functioning of renewable energy systems.
• Prepare and maintain accurate documentation of installation procedures, maintenance activities, and system performance.
• Coordinate with suppliers, contractors, and project stakeholders to ensure timely delivery and installation of equipment.
• Stay updated with industry trends, technologies, and best practices in renewable energy systems.

• Diploma or certification in Electrical Engineering or a related field.
• Proven experience as an Electrical & Installation Technician, preferably in the renewable energy sector.
• Strong knowledge of electrical systems and installation practices.
• Familiarity with renewable energy technologies, such as solar and wind systems.
• Hands-on experience in electrical wiring, connection, and testing.
• Knowledge of electrical codes and safety regulations.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and teamwork abilities.
• Ability to work at heights and in various weather conditions.
• Attention to detail and strong organizational skills.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

• Perm
• At least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ and implementing any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.

Job Description

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Salary: up to $3.5k + incentives

Job Duration: Contract - Perm/ Perm

Working Days & Hours: Monday to Friday 8.30 am to 6 pm

Location: Orchard

Job Description:

• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve actively in Human Resource activities with regards to hiring and managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trends
• Propose and negotiate bussiness model/plan with targetted cliental pool
• Lucrative remuneration package awaiting

Job Requirements: Min Degree in relevant fields

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a Specialist, People Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across Malaysia, Singapore and other offices. You are highly meticulous in thought process and actions, possess a strong sense of responsibility and take initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

Operations

• Possess a strong understanding of HR process chains and responsibilities within People operations domain
• Track headcount fluctuations and possess good vendor management skills and knowledge – both insurance and payroll vendors
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Develop reports for monthly, quarterly, annual dashboards and prepare government-regulated reports and surveys
• Represent the company during audit/ regulatory checks
• HRIS employee core database management - Compile and update employee records & core data (manual & system)
• Process documentation and prepare reports relating to HR activities (onboarding, new employee data, training, performance management)
• Work closely with HR team to support and execute HR-related initiatives

Payroll, Benefits

• Oversee payroll and benefit administration in Singapore and assist in other countries when support is needed
• Work closely with payroll vendor on a full range of payroll activities such as: Generating reports, reviewing and validating, monthly salary, incentive, bonus, and any other customized components
• Ensure accurate and timely processing of payroll including: Benefits, taxation, pro-ration and other deductions compliant with manpower regulation in countries we operate
• Critically review and analyze current payroll practices and procedures in order to recommend and implement positive changes and solutions
• Benefits administration and employee perks and wellness programmes such as: medical, dental, mental health, life insurance

Office Management

• Main office services by organizing office operations and processes
• Manage tenancy agreements, renewal and ongoing tenancy matters
• Oversee facility management matters such as fixed asset inventories, work-desk allocation, door system, office renovation and move
• Liaise and coordinate with building management contractor and tenants on matters
• Procure and maintain office supplies and inventory
• Any other Ad-hoc duties assigned

What we are looking for:

• Have at least 5+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a Regulatory Specialist you will be assist the line managers of Lonza Biologics and Lonza Bio Science in all RA support Services and also assist in assessment of deviation and change control activities.

Key Responsibilities:

• Lead and provide regulatory support under the supervision of Line Manager for clinical trial and product license applications in line with major services agreement (MSA) or statement of work (SOW) including but not limited to the preparation of regulatory filings.

• Provide administrative support for all necessary maintenance of certificates, licenses and drug master file(s) (DMF(s))

• Maintain RA owned standard operating procedures (SOP) in line with the good manufacturing practice (GMP)

• Perform regulatory assessment and impact of change control activities.

• Provide regulatory support to project teams.

• Participate in cross functional team to ensure regulatory documentation meets defined timelines and requirements.

• Work in liaison with regulatory colleagues within the Lonza network to support customers clinical trial and product license application to support multi-site products.

• Any other duties as assigned by Line Manager

Key Requirements:

• Degree in Life Sciences in Chemistry / Biology / Biochemistry / Pharmacy or equivalent with 2-5 years of Industry knowledge.

• Knowledge of US, EU and major international regulatory requirements (e.g WHO, ICH) for biologicals

• Good communication and interpersonal skills

• Ability to work with cross functional teams and work under tight timelines.

• Enthusiastic and self-driven

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Visualization and Refractive Specialist is responsible to drive the sales, market shares, adoption and growth of Alcon Surgical Visualization and Refractive portfolios within an assigned geographic area and customer accounts to meet or exceed the sales target.

This role will be responsible for (AVS) Argos, Ngenuity, Revalia and Refractive equipment & accessories portfolios.

• Responsible for the sales, market share, adoption and growth of the Visualization and Refractive portfolios
• Responsible for the demonstration of the visualization and refractive products to the customers
• Effective Sales penetration of targeted accounts through supporting the doctors in the Operating Theatre and follow up in the clinics (if necessary)
• Collaborate with CAS to provide clinical and training support to customers
• Establish and develop strong customer rapport to achieve growth and acceptance of Alcon’s surgical products
• Effectively communicate to customers the benefits to patients of the utilization of Alcon’s surgical products in order to drive and facilitate increased sales, market share and adoption
• Gain accounts commitment through effective marketing practices – e.g. holding practice development workshops for doctors/HCP; evaluating and follow up on post marketing effort
• Maintain a high level of product and technical knowledge
• Submit daily activity report utilizing Sales Force and Pitcher with contents
• Participate in trade exhibitions, official functions, congresses, seminars and other marketing events as required

Job Scope:

• Perform the role of Lead Investigator into incidents to which you have been assigned. In doing so, it is necessary to immediately:
  • Visit the area where the incident has been detected (if applicable, e.g. if detected internally in an operational setting)
  • Discuss with all involved in the incident to gain a full understanding of the process and incident per GQA.003
  • Gather background information (or coordinate accordingly) regarding the reported incident
• Perform an initial impact assessment in a timely manner. Identify immediate action to be taken in order to ‘ring-fence’ the problem and ensure it is not further exacerbated whilst the investigation is ongoing.
• Liaise with personnel within various departments / sites and encourage individuals to be forthcoming with pertinent information to facilitate the investigation. This may involve Lead Investigators in other areas or at other sites.
• Host internal meetings (locally or globally, as applicable) and co-ordinate brain-storming sessions to advance the investigation.
• Use appropriate Root Cause Analysis tools (as applicable) to establish causes and any contributory factors.
• Determine the communication strategy and effectively liaise with the PL /PM (as applicable) and all other relevant parties to appraise them of the investigation as it progresses (where applicable). This may extend to include notification of customers, VPs, Key Account sponsors, BD, Commercial Contracts, Quality Management and the QPs (as applicable).
• Escalate to department manager and Quality management any critical issues that become apparent during the course of the investigation that may not have been immediately obvious.
• Determine appropriate and meaningful CAPA to prevent recurrence. Gain agreement of such with department managers (locally or globally, as applicable).
• Document the investigation in the appropriate template. Ensure the report is written to a high standard and that every effort is made to ensure it is Right First Time and acceptable to the customer and the regulators.
• Proactively monitor the progress of all investigations assigned to you and prioritise accordingly. Take responsibility and ownership for such endeavoring to ensure close out in a timely manner. Escalate any that are overdue.
• Perform CAPA effectiveness checks as required in a timely manner and provide the necessary evidence of such to Quality.
• Host or participate (as applicable) in external teleconferences / meetings / regulatory inspections to discuss particular incidents, should additional explanation or assurance be needed. Ensure all such contact, oral and written, is carried out professionally in order to develop and maintain good relationships.
• Promote good inter-departmental and global relationships. Work within and across functions and sites as necessary to assure global consideration of investigations and the CAPA arising from such.
• Endeavor to approach problems with a positive attitude and as an opportunity for company to continuously improve.
• Attend all necessary training and retain a thorough knowledge of processes / procedures pertinent to the area you represent.
• Update KPIs and capture trending information at a department level, ensuring there is good visibility of this data globally. Remain observant of recurring issues, taking such into consideration at the point of an investigation and escalate to management as applicable.
• Meet regularly with management to discuss KPI and trending data. Present ideas / suggestions for consideration into further process improvements.
• Attend periodic meetings with other Lead Investigators locally and globally. Be forthcoming with ideas / experiences to ensure shared learning and continuous improvement.
• Ensure documentation is generated and completed in accordance with the principles of GMP and internal SOPs.
• Fulfil any necessary duties associated with the role, as and when required.

Requirement

• Has prior QA background with focus on report generation and reviews
• Able to engage multiple stakeholders independently.
• Min. Degree in Science
• Has prior pharma background will be an advantage

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The AVP Group Indirect and Capex Procurement acts as the executive for Food Group's indirect and Capex spends, collaborating with the FVP Procurement Director to formulate and execute the 3rd party Global Sourcing and risk management strategy for this category. Additionally, the AVP Indirect Procurement is responsible for strategic initiatives within an assigned portfolio of indirect sourcing categories which includes developing category strategies, identifying cost-saving opportunities, leading sourcing projects, negotiating with suppliers, and maintaining relationships.

Key responsibilities:

• Spearheading sourcing of a portfolio of indirect categories.
• Developing category strategies, including market and industry analysis.
• Establishing and maintaining supplier relationships.
• Facilitating periodic business reviews for process improvements and cost reduction.
• Building working relationships with internal groups like partner programs, regional offices, legal, finance, etc.
• Preparing analyses of spend data, category supplier bases, and cost models.
• Managing complex projects from conception through implementation, including change management.

• Production of drawings on CAD and BIM Revit model for C&S works 
• Working towards deadlines set by Project Manager or CAD/BIM Manager 
• Responsible for the quality of production 
• Prepare and update 3D BIM models for development of CSD/SEM models for submissions 
• Supervise the production of 2D drawings from BIM models with accuracy ensuring drawings produced are according to the Office or the Client’s Drafting Standards and Procedures, and the drawing submission schedule is achieved 
• Maintain proper records of all issued & received models/drawings, Clash Reports, RFIs, BIM Register in accordance with the company’s ISO Standards and Procedures and ensure all the drawings are completed on schedule or in a timely manner. Perform regular drawing backups and housekeeping work in the directory 
• Lead the CSD coordination meetings with engineers and designers. Define all the CSD/SEM issues, prepare and distribute the issues accordingly. Follow up with the project team on CSD and BIM model updates 
• Lead the BIM modelers assigned to the project and manage the process of exchange 
• Support Project Team for Presentations with BIM-Model and related activities 
• Work under the supervision of BIM Manager and perform work task assigned 
• Report regularly to the Project Manager on the progress of assigned project works 

Responsibilities:

• To manufacture production units to meet performance objectives
• Performing proper manufacturing process ( eg: Integration , functional test, Final control ) of all production unit / customer return unit for which he/she has been trained or assigned to perform.
• Manage the WIP level and turn around time at the optimum level
• Accurate reporting of any anomalies encountered during production process. Detect and alert in case of default or results deviations (even if still within the good range)
• Registration and maintenance of product quality and configuration of data.
• Ensuring Usability of test means or equipment whenever necessary with the support of M&T dept.
• To involve in 5S and Kaizen initiatives
• To support administrative works ( Raise PR, Document Archiving Process ) and production task as per assigned by team lead/supervison

Requirements:

• Min. NITEC or Diploma in Electronics / Mechatronics Engineering
• Ability to understand and follow manufacturing/technical instructions
• Ability to read or interpret test results
• Ability to understand the concept of Lean

Other Information:

• 1 Year Contract
• Working Location: Changi
• May be required to work in shifts.

Job Scope

• Care for cargo - Check Station Metrics Widget; Check LCM (Life Cycle Monitor) – ensure On-time performance against customer promise.
• Accepts all booking orders (from customer or overseas office) and processes them for handover to Operations.
• Acts as key contact for allocated customers – Own the customer, quality, gross profit.
• Stays informed on shipment and exception status for allocated customers.
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Handles customer enquiries.
• Builds partnership and respond promptly - Takes and handles any customer complaints/feedback; solves customer complaints or assigns tasks to other functions
• Participates in joint Sales visits if necessary.
• Offer innovative solutions through upselling
• Passes on leads to Sales.
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
• Collaborates closely with Export Operations, Freight planning team and other departments for smooth handling of shipments and continuous updates.
• Escalates issues, if required.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.