Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Mon to Fri - 8am to 5.30pm

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field
• At least 4 - 5 years' work experience in designing, developing, and deploying machine learning models in real-world applications
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 3 – 4 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

As the Lead DevOps Engineer, you will play a crucial role in managing and optimizing our AWS infrastructure, Kubernetes clusters, and PostgreSQL databases. You will be responsible for ensuring the performance, security, and scalability of our systems while leading initiatives to improve our DevOps practices. Your strong coding foundation will help you automate processes and enhance system reliability. Additionally, you will guide and mentor junior team members, contributing to their growth and the overall success of the team.

In this role, you will also lead our DevSecOps initiatives in an enterprise SaaS environment focused on B2B2C platform security. Your expertise will be essential in embedding security at every stage of the software development lifecycle, building secure and scalable infrastructure, and developing automated solutions to prevent, detect, and remediate vulnerabilities.

What’s the role?

• Design, implement, and maintain DevSecOps pipelines and practices that integrate security checks, threat detection, and vulnerability management throughout the CI/CD pipeline.
• Build and secure IaC using tools like Terraform, AWS CloudFormation, and Kubernetes, ensuring all infrastructure meets security standards.
• Maintain and optimize Kubernetes clusters for efficient orchestration of containerized applications.
• Administer and fine-tune Postgres SQL databases for optimal performance and reliability.
• Implement and manage CI/CD pipelines to streamline development and deployment processes.
• Monitor system performance, detect and resolve issues, and ensure high uptime and reliability.
• Ensure the security of the infrastructure by implementing best practices and conducting regular audits.
• Lead projects related to service on the edge, data warehouses, and other critical infrastructure components.
• Maintain compliance with industry standards (e.g., ISO/IEC27001:2013 and ISO 27018:2019), and contribute to ongoing audit and risk management processes to meet regulatory requirements.
• Collaborate with development teams to improve code readability, latency, and overall application performance.
• Mentor and provide technical guidance to other DevOps engineers.

Who are we looking for?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 8+ years of proven experience as a DevSecOps Engineer, cybersecurity or similar role, with a strong focus on AWS, Kubernetes, and Postgres SQL.
• Solid coding foundation, with proficiency in languages such as Python, Go, or Shell scripting.
• Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Strong understanding of CI/CD principles and tools such as Jenkins, GitLab CI, or CircleCI.
• Knowledge of performance optimization techniques for both applications and databases.
• Experience with service on the edge and data warehouse solutions.
• Excellent understanding of security best practices and experience implementing security measures.
• Proven leadership skills with experience leading projects and mentoring junior team members.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with additional database technologies (e.g., MySQL, MongoDB).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Experience with serverless architecture and microservices.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

We are looking for a skilled System Engineer to design, implement, and maintain IT systems and infrastructure. The ideal candidate will ensure system performance, security, and scalability while providing technical support and troubleshooting for various IT environments.

Responsibilities:

• Install, configure, and maintain servers, networks, and storage systems.
• Monitor and troubleshoot system performance and availability issues.
• Manage and support virtualization platforms (e.g., VMware, Hyper-V).
• Implement and enforce system security measures, including firewalls, patches, and updates.
• Develop and maintain system documentation, including network diagrams and procedures.
• Provide technical support to internal teams and end-users for IT-related issues.
• Automate routine tasks using scripting languages (e.g., PowerShell, Python).
• Collaborate with cross-functional teams to support IT projects and initiatives.
• Perform system backups and disaster recovery planning and testing.

Requirements:

• A graduate in Computer Science, IT, or related field (or equivalent experience).
• 3+ years of experience in system engineering or administration.
• Proficiency in Windows and Linux operating systems.
• Strong understanding of networking concepts (DNS, DHCP, TCP/IP) and hardware.
• Hands-on experience with server and storage management.
• Knowledge of virtualization and cloud platforms (e.g., AWS, Azure).
• Strong problem-solving and analytical skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Summary:

We are looking for an experienced Senior UI/UX Engineer to lead the design and development of user-centric interfaces and experiences for web and mobile applications. You will collaborate with product managers, developers, and stakeholders to create intuitive, visually appealing, and functional designs that enhance user satisfaction and engagement.

Responsibilities:

• Lead the design of seamless and engaging user interfaces (UI) and experiences (UX) for web and mobile applications.
• Conduct user research, usability testing, and analysis to understand user needs and pain points.
• Develop wireframes, prototypes, and interactive mockups to communicate design concepts effectively.
• Collaborate with cross-functional teams to ensure designs are technically feasible and aligned with product goals.
• Translate UI/UX designs into high-quality, responsive code using HTML, CSS, and JavaScript.
• Ensure the consistency of design patterns, typography, and visual elements across products.
• Stay up-to-date with industry trends, tools, and best practices in UI/UX design.
• Mentor junior UI/UX engineers and provide leadership in design decisions.
• Participate in design reviews and provide constructive feedback to improve overall design quality.

Requirements:

• A graduate in Design, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience in UI/UX design.
• Expertise in design tools such as Figma, Sketch, Adobe XD, or similar.
• Strong proficiency in HTML, CSS, JavaScript, and front-end frameworks.
• Solid understanding of responsive design principles and cross-platform development.
• Experience with user research, wireframing, prototyping, and usability testing.
• Strong attention to detail, creativity, and a user-centered design approach.
• Excellent communication and collaboration skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Min 5 years of relevant Backend Enginner using JAVA in IT / Tech industry.
• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Responsibilities:

· Develop, test, and deploy Ansible playbooks to automate infrastructure provisioning, configuration management, and application deployment.

· Collaborate with development and operations teams to identify automation opportunities and implement efficient solutions.

· Maintain and improve existing Ansible playbooks and modules.

Qualifications:

· 3-5 years of hands-on experience with Ansible, with knowledge in Openshift and Red Hat Middleware is a plus.

· Strong understanding of containerization, virtualization, and cloud technologies.

· Proficiency in scripting languages (Python, Bash) and configuration management tools.

· Experience with Linux administration and networking.

· Excellent problem-solving and troubleshooting skills.

· Strong communication and interpersonal skills.

· Red Hat certifications (e.g., RHCSA, RHCE) are expected.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Mon to Fri 8.30am - 5.30pm

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

The role:

• Market products and services to current and potential customers in cleanroom, biotechnology, pharmaceutical, diagnostics, research, academia, and food and beverage sectors.
• Develop and implement strategic sales initiatives for products and assigned agencies.
• Gain technical knowledge of products to effectively engage with clients.
• Oversee marketing campaigns, including trade-in offers and workshops.
• Manage direct sales to customers and distributors, generating leads and building relationships with key decision-makers.

What we are looking for:

• The ideal candidate should possess a background in Product Management, with substantial experience in sales within the cleanroom, industrial, pharmaceutical, or diagnostics sectors. This experience should specifically relate to capital equipment (CAPEX) and engineering or integration solutions.
• A minimum of a diploma in Engineering, Biotechnology, or a related field is required.
• Candidates should have at least three years of experience demonstrating a strong sales record, particularly in the Healthcare, Pharmaceutical, and Diagnostics markets, including laboratories, hospitals, R&D clients, academia, food and beverage, and industrial sectors.
• Proficiency in preparing tenders and requests for quotations (RFQs) along with cost estimation is essential.
• Exceptional presentation abilities are necessary, along with strong analytical and problem-solving skills.
• The candidate should be target-oriented and capable of working independently.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

AlwaysHired Pte Ltd

EA Licence No: 24C2293

Software Engineer (Devices)

Responsibilities

The successful candidate will be responsible for the design and development of one or more devices that are part of an integrated e-payment Fare Collection System. The successful candidate will also be involved in the software development lifecycle from definition of requirements to design and development, and testing.

The activities required to be performed shall include the following:

1. Requirements gathering;
2. Design and develop software applications for embedded devices.
3. Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
4. Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
5. Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.
6. Assist day-to-day application support issues.
7. Liaise with users on the requirementtesting and production issues.

The qualificationsrequired are as follows:

1. Recognised degree in Electrical / Electronic Engineering / Computer Science or a relevant discipline.
2. Been through at least one full Software Development Lifecycle.
3. Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling.
4. Good knowledge and experience in C++ on Windows and/or Embedded (e.g. QNX, Vxworks, Linux, Java etc) platforms;
5. Experience in multi-threading, socket programming and serial communication.
6. At least 5 years' relevant experience in object-oriented software development.
7. Prior experience in following areas Scrum AGILE methodology process is a plus
8. Strong analytical and problem-solving skills.
9. Good written and verbal communication skills in English; and Self-motivated and a good team player.

Working location arrangement:

The candidate shall adhere to the company work arrangement to work in office and/or work from home.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Desecription:

• Research and develop air conditioning system/product for industrial and commercial use

• Design and optimization of mechanical components/system for HVAC systems

• Analysis of mechanical systems, including structural, fatigue, thermal and vibration

• Develop manufacturing drawings in accordance with applicable standards

• Engineering product design, optimization, cost down and scale-up for mass production

• Product certification, quality control and design for manufacturing and ease of maintenance

• Collaborate and interact with external vendors for component selection, manufacturing and system assembly

• Read, interpret and review technical drawings, schematics, and computer-generated reports

• Generate operating procedures and provide technical information

• Collaborate and analyze customer design proposals, specifications and requirement, and to evaluate and

propose solutions

Requirements :

• Bachelor's Degree in mechanical Engineering or equivalent engineering degrees

• Good mechanical aptitude and knowledge

• Proficient in SolidWorks and modeling

• Excellent problem solving and project management skills

• Background in HVAC engineering especially chiller operation and optimisation is a plus

• Experience in R&D and product development especially in air conditioning system is a plus

• Knowledge in new product introduction from R&D to commercial stage

• Technically sound coupled with experience in sourcing, negotiation and cost control

• Possess initiatives, logical thinking and good analytical abilities, and able to resolve issues from multiple

perspectives.

• Passion for the job and a challenging spirit preferred.

• Strong communications and interpersonal skills.

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng Siew Hoon I EA Reg. No: R1102590

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company.

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer.

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Qualifications

Your Experience

• Minimum of 6 years of professional experience
• Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments
• Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF), branch and DataCenter Architectures
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL
• Expertise with Cloud services and Infrastructure
• Familiarity with C, Python, or at least one scripting language - You’re not applying to be a developer, but you should have some experience in automating moderately complex tasks
• Experience with Palo Alto Networks products is highly desired
• Understand how data packets get processed - Devices shouldn’t be a “black box”, you should know what is happening to a packet at different stages and how that can impact problems
• Excellent communication skills with the ability to deliver highly technical informative presentations - You’re not being hired to answer phone calls from the queue, but you will speak with customers from time to time as well as to developers, sales engineers and the rest of your team
• Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence
• Willing to work flexible times including occasional weekends and evenings - The ETAC team does not work on shifts - However, some critical situations could call for after-hours activities as well as weekend on-call

Additional information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people's products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we must just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our client is one of high-performance chemicals and technology company HQ based in Japan, they are expanding and currently looking for IT Support Engineer to support IT Manager to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

A successful IT Engineer must have a proper hand-on experience and knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems.

The ideal candidate will also have great troubleshooting abilities and support level to regional in Singapore, Thailand and India.

Key Responsibilities:

• Set up workstations with computers and necessary peripheral devices (monitors, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Update and create documentation based on PC, Servers information and other user manual.
• Install and configure organization approved software and its functionalities.
• Preferably able to speak English to assist and coordinate on Thailand office, India for IT related matters.
• Provide orientation and guidance to end-users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, coordination with vendors etc.)

Skills/ Experience

• Degree or Diploma in Computer Science, engineering, or relevant field
• Proven experience for minimum 3 years as IT Technician or relevant position.
• Good diagnostic and problem-solving skills and communication ability.
• Well organized and time-management skills.
• Good understanding on certain level of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be preferable, CompTIA A+, Microsoft Certified IT Professional)

You should possess strong communication and interpersonal skills, with problem-solving skill. Intellectual curiosity, strong professional judgment, work independently and have initiative mindset.

Please send your CVs with MS Word format to Siriwan Young, email: [email protected]

Your interest will be treated in strict confidence.

Company Reg No.: 11S2959 I License No. R24124300

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 3 – 4 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

A technology is only as good as people's ability to use it. As a Senior Software Engineer at Padlet, you can own the full stack (hence the name) of taking our amazing technology at the back end, and making it usable on the front end.

As a Senior Software Engineer at Padlet, you will work on both the frontend and backend components of our product.

ABOUT PADLET

We are building more beautiful and fun alternatives to traditional documents. They're less of a pain-in-the-ass to create, and a lot less waterboard-y to view. Think Microsoft Office, but not as soul crushing.

Over ten million people use Padlet, making it one of the largest sites in the world. The company is profitable and well-funded. Our office is on Boat Quay, overlooking the Singapore River which wends past our city's financial district. We've gotten this far with just twenty six people. Some special people work at this company.

TECH STACK

Rails, Node, VueJS, and code copy-pasted from Stack Overflow.

IT'S A GOOD TIME TO JOIN

Because we're small, there's a lot of energy. And because we have tremendous traction, your first commit touches millions. This combination is rare and quite satisfying.