Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the LORADS-III program.

ROLE DESCRIPTION SUMMARY

The Senior Network Engineer is responsible for the design and implementation of network solutions for the respective ATM project and/or bid activity.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Network Engineer, you are accountable for:

• Develop or update solution architecture drawings and diagrams, cost templates (devis), the List of Supply (LOS) / Bill of Materials (BOM), and interfaces at the start of the project.

• Develop or update network contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

• Define equipment configuration for the ATM solution(s) and coordinate with Hardware Deployment and Integration management for assembly of the ATM system and interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

• Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites

• Support configuration changes to system platforms in factory and customer sites.

• Proactively support Project Design Reviews

• Provide customer training

• Identify risks at solution architecture level and propose where possible alternate validated solutions

• Provide system and networking expertise

• Follow and contribute to the development and enhancement of engineering processes

In a leadership capacity, provide support to Work Package Manager:

• Develop and maintain objectives, strategy and roadmap

• Ensure that deliveries (including associated documentation and engineering artefacts) are on time (as per schedule and milestones) with the expected level of compliance

• Contribute to key milestones and provide input into triage and change boards

• Track team progression against the agreed plan, provide task estimation and forecasting as input into the weekly status dashboard

• Identify risks and propose mitigation solutions

• Relay key communications to team through daily/weekly team meetings

Responsibilities to the team:

• Is main point of contact for the team on functional or technical topics, or knows who to contact

• Performs allocation and prioritisation of tasks for the team

• Responsible for the quality of the teams outputs, including compliance to the configuration management process

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

• Degree in Engineering, IT or related discipline

• Cisco formal certifications (CCNP, CCNA etc)

Essential Experience

• 5+ years experience in similar positions on projects delivering complex software-centric real-time systems.

• Proven experience in leading small teams

• Demonstrated experience in the design of infrastructure and network architectures

• Demonstrated experience in the design of network architectures inline with security standards and policies

• Sound level of knowledge and experience with Unix/Linux (Redhat distribution preferred) Operating System

• Familiarity with a wide range of Computer and Networking hardware (preferably Cisco)

• Scripting (TCL/TK, Perl, & Shell)

• Able to work on multiple activities con-currently and effectively self-manage (autonomy)

• Experience with collective decisions and conflict resolutions

• Capability to manage various stakeholders having different objectives

• Proven capability to work in a multi-cultural environment and with variety of international customers.

• Aptitude to work effectively in a multi-disciplinary integrated team environment

• A positive attitude combined with excellent interpersonal and motivational skills.

• Sound judgement and independent decision-making capability where necessary

• Excellent written and oral communication skills in English

Desirable:

• Work experience in a mission-critical, near real-time environment preferably ATC-related

• Experience in large and distributed networked computer system

• Experience in working in a Scaled Agile Framework (SAFe)

• French Literacy

GENERAL / SPECIAL REQUIREMENTS

• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

• An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

• An advocate for a culture of continuous improvement

• An advocate for Accountability, transparency and curiosity

• Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

• Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

• Occasional international travel may be required

ABOUT THALES

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defense & Security and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

ROLE DESCRIPTION SUMMARY

The Network and Infrastructure Integration Engineer is responsible for the provision of the infrastructure platform: network equipment (switches, routers, firewalls) and compute equipment (servers and workstations), including the deployment of the SOE (Standard Operating Environment) for the respective project and/or bid activity. The Engineer is a key member of the Hardware and Infrastructure discipline team that provides:

· Technical and resource supervisory input to network integration and infrastructure deployment engineering activities,

· skilled input to the network integration and deployment activities within the respective project engineering segment, and

· assistance to the Integration Group for bid response activities.

KEY ACTIVITIES AND RESPONSIBILITIES

The Network and Infrastructure Integration Engineer provides effort and expertise in two areas: Projects and Bids.

For Projects:

· Revising solution architecture drawings and diagrams, cost templates (devis), the List of Supplies (LoS) / Bill of Materials (BoM), and interfaces at the start of the project.

· Create and/or update network integration engineer contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

· Reviewing definition documents, solution specifications, design documentation, acceptance test procedures and other associated documentation to align with project objectives, and participating in the product integration and verification phases

· Defining equipment configuration for the ATM solution(s) and coordinating with Hardware Deployment and Integration management for the assembly of the ATM system. Also interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

· Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites.

· Support configuration changes to system platforms in factory and customer sites.

· Attend Design Reviews with customers.

· Provide customer training.

· Identify risks at solution architecture level and propose where possible alternate validated solutions.

· Provide system and networking expertise useful in the design.

· Follow and contribute to the development and enhancement of engineering processes.

For Bids / Tenders:

· Definition of system hardware architecture and interfaces.

· Develop and peer review of the system Architecture Diagrams.

· Develop and peer review of the List of Supplies (LoS) / Bill of Materials (BoM)

· Develop hardware integration engineering estimates (devis)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Bachelor’s degree in Electronic Engineering or Computer Science discipline or any other relevant fields, with at least 5 years of relevant experience

· Good level of knowledge of, and experience with Linux Operating System (Red Hat Enterprise Linux distribution preferred)

· Experience in scripting and programming languages (Shell, Python)

· Experience in large and distributed networked computer systems is a highly desirable

· Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and Hands-on experience with monitoring, network diagnostic and network analytics tools

· Familiarity with a wide range of compute (HP, HPE, Lenovo, Dell) and networking (Cisco, Juniper) hardware from major manufacturers

· Work experience in a mission-critical environment (ATC-related is highly desirable)

· Solid understanding of hardware integration and testing processes

· Practical experience of validation and integration of hardware components on large, complex, software-based systems

· Strong communication skills, with the ability to write clear and concise documents that clearly articulate complex technical detail

· Able to work on multiple activities concurrently and effectively self-manage (autonomy)

· Able to work under pressure

· Cisco formal certifications (CCNP, CCNA etc) is desirable

· Cisco/Juniper NW automation desirable

General/Special Requirements:

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

· Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

Responsibilities

● Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how Company's Robotics solutions can address those needs.

● Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of company's robotics solutions.

● Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.

● Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.

● Create technical proposals and documentation tailored to customer requirements.

● Develop a deep understanding of Company's Robotics' products and stay up-to-date with the latest advancements in the field.

● Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.

● Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.

● Provide feedback to to internal product development team based on customer needs and market trends

Requirements:

● Background in Computer Science/Electrical Engineering/Mechanical Engineering.

● Strong technical knowledge in their domain and the ability to work with customers.

● Should have at least one of the following:

○ Experience in Python or Javascript or C++. (or)

○ Experience in CAD software such as SolidWorks. (or)

○ Experience in mechatronics design such as working with Arduino or custom PCBs.

● Excellent presentation and communication skills.

● Ability to understand and address customer requirements and translate them into technical solutions.

Good to have:

● Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).

● Familiarity with Docker, Jenkins, and other deployment tools.

● Exposure to backend system design to support robotics applications.

● Participation in robotics-related hackathons or competitions.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and package

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:

• Bachelors/ Masters in Engineering
  
• Showcase leadership experience/potential
  
• Have engaged in projects during internships
• Great teammate
  
• Showcase critical thinking
• Keen interest in Semiconductor industry
  

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Role Purpose(s)

Analyze, design, develop and maintain of IT applications, including documentation and post-implementation customer support

Key Accountabilities

• Participate in the development, testing, and deployment of software updates, enhancements, and configuration changes, ensuring compatibility with the existing system without disruptions.
• Ensure all support requests and incidents are handled within the agreed service levels, prioritizing critical issues and effectively managing workload.
• Maintain up-to-date technical documentation, including DRS, troubleshooting guides, and known issues, and share knowledge with team members to enhance team efficiency.
• Ensure all maintenance activities adhere to security policies, compliance standards, and best practices to safeguard data and system integrity.

Job Responsibilities & Duties

• Analyze, design, program, test, document and maintain IT systems or applications
• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Update system documentation.
• Perform and manage stages of the SDLC/ Agile Development and participate in the systems review with Project Lead/Manager.
• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.
• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.
• Use development tools to develop applications for better productivity.
• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.
• Deploy systems to production and provide post-implementation support.
• Provide technical guidance to junior colleagues in their work.
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.
• Any other duties as and when assigned.

Key Accountabilities

• Customer Focus
• Results Oriented
• Organisational Awareness
• Manages Complexity

Education Requirements

• Bachelor’s degree in Computer Science, IT or related fields

Working Experience Requirements

• 1 to 2 years experience in Agile Development and with a good understanding of Agile delivery. This is a must to have.
• Possess good experience developing Java EE web application and Java UI frameworks
• Certifications in Java, Java EE etc preferred.
• Some project leading experience in IT will be an added advantage
• 3-5 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:
• Java, Java EE
• Struts, JSF, Spring, EJB, Hibernate, IBatis
• Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series
• JBoss Application Server, Apache Tomcat, ESB
• Oracle Database, SQL, PL/SQL

Skills Required

Must-have skills

• Java
• SQL

Preferable skills

• MQ series
• EJB
• Weblogic Application

CrimsonLogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds and create an inclusive workplace for all employees to develop and build their career with us.

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

Job Responsibilities :

* Involve in project implementation such as analysis, coding, testing, change request etc

* provide documented results including unit testing result, detailed design specification, RCA etc to meet project requirements

* Report progress and status updates to project manager and business sponsors.

* Working closely with development and support teams.

* Promoting continuous process and quality improvement.

Job Requirements :

* Candidate must possess at least a Diploma in Computer

Science/Information Technology or equivalent.

* 5+ years of experience with Java server-side development experience

with good understanding of core design patterns.

* Hands on experience in Java 8 and above

* Understanding distributed application environments

* Technologies - Servlets, JSF, JAX-RS , JAX-WS , JMS, JPA

* Frameworks - Oracle ADF, Primefaces, Spring , Spring Batch , Spring

Security, Spring Data , Spring MVC, Spring Boot, Hibernate

* Server - Jboss, Weblogic

* RDBMS experience - Oracle 11g, PL/SQL (SPs, Functions)

* UI Development - HTML5, CSS3, React, Angular or any other JS

* Familiar with Maven, CD/CI, Dev-OPS practices, Jenkins,

* Knowledge of consuming and providing REST APIs

* Worked in Agile environment with minimum supervision

* Strong collaborative and team work skills

* Excellent communication skills, both written and verbal

* Able to commit one (1) year contract (subject to further

extension/conversion)

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role is within the Systems Engineering Discipline providing Integration capability for projects to meet the needs of the AMS business.

ROLE DESCRIPTION SUMMARY

The Senior Integration Engineer is responsible for the integration of software and hardware components within a complex software centric ATM system. The role involves coordinating and executing integration activities, troubleshooting system issues and ensuring the various components are working seamlessly together while satisfying functional and performance requirements.

Working within a Integrated Product Team, the role may also involve Verification and Validation activities.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Integration Engineer, you are accountable for:

· Conduct the successful integration and the test of incremental software releases for systems and/or subsystems, in accordance with the schedule set by the Technical Leads and WPM

· Manage and/or contribute to the setup of environments to facilitate the integration, testing and acceptance activities required by the program. Provide instruction on the setup of environments to support validation activities.

· Define and/or contribute to testing activities across multiple platforms (regression, interface, simulation scenarios and test tools) to support project milestones and deadlines

· Able to analyse System/Subsystem technical and functional issues, ensuring they are identified early, captured fully and logged according to internal processes.

· To collaborate with System, Subsystem and Infrastructure teams to ensure that the integration activities are in line with the design and specifications

· Output documentation and engineering artefacts (E.g. System Integration Test Documentation) with the expected level of compliance (functional, performance, robustness, security and quality) that are aligned with internal configuration management processes.

· Produce scripts in order to automate system administration tasks.

· Manage and/or implement test & measuring tools used for system performance, loading and response-time assessment

· Provide technical support to junior integrators and the V&V teams

· Support Technical Leads and WPM through:

o Making recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Providing input into the planning and coordination of program integration activities

· Work directly with the customer and internal integration training (as required)

· Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes / cost savings and residual risks

· Authoring and/or reviewing documentation and documentation updates

· Promote knowledge sharing ensuring that work is captured sufficiently for re-use across projects

· Following Thales processes and practises and contribute to their improvement

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

· Degree in Engineering, Computer Science, IT or relevant experience

Essential Experience

· 5 years minimum experience holding similar positions integrating complex software-centric real-time systems

· Ability to understand the structure of and troubleshoot Virtualisation Platforms/Operating Systems (Clients/Servers): 3+ years

o Linux/Unix Operating Systems, SNMP Services, RSYSLOG

o Windows Operating systems

o VMWare

• Scripting: Python, Shell, XML: 3+ years

· DevOps and Automation Tools: Ansible, Jenkins

· Configuration Management: GIT (Bitbucket), JIRA

• Cybersecurity: LDAP, AD, PKI

· Network Protocols and technologies: SNMP, UDP, TCP, IP

• Debugging tools e.g. Wireshark

· Infrastructure monitoring tools

· Aptitude to work effectively in a multi-disciplinary integrated team environment with colleagues based in remote sites or other countries.

· A positive attitude combined with excellent interpersonal and motivational skills.

· Ability to effectively communicate complex engineering issues and concepts both verbally and written - tailored appropriately for the stakeholder

· Excellent written and oral communication skills in English

Desirable:

• Programming Languages: Java, C++

· Site integration and deployment experience

· Knowledge of networks and network configuration / exposure to distributed systems

· Work experience in integrating large projects, preferably ATC-related (Military of Civilian).

General / Special Requirements

GENERAL

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

Occasional international travel may be required

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

Roles & Responsibilities

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

A highly skilled and motivated Penetration Testing Engineer who thrives in dynamic and fast-paced environments. You have a keen eye for vulnerabilities and a deep understanding of security protocols and systems. You are adept at thinking like an attacker to identify and mitigate potential security risks before they can be exploited. Your passion for cybersecurity drives you to stay updated with the latest trends and techniques, ensuring that our systems are always one step ahead of potential threats. You are a critical thinker, excellent communicator, and a collaborative team player who can work independently when needed. Your technical acumen is matched by your problem-solving skills, making you a valuable asset in safeguarding our technology and data.

• Conducting comprehensive penetration tests on a variety of applications and systems to identify security vulnerabilities.
• Developing and executing test plans, scenarios, and scripts to uncover potential weaknesses.
• Collaborating with development and engineering teams to remediate identified vulnerabilities.
• Preparing detailed reports on findings and recommending corrective actions.
• Staying current with emerging security threats and attack vectors.
• Providing input on security policies, procedures, and standards to enhance our security posture.
• Contributing to the development of secure software and hardware solutions.
• Building customer trust by ensuring our technology is robust and secure.
• Reducing the risk of security incidents and minimizing potential damages.
• Advancing the overall security awareness and practices within the organization.
• Helping to shape the future of cybersecurity practices within the industry.

Skills Required:

• Extensive experience with penetration testing tools and methodologies.
• Strong knowledge of network and application security principles.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience with security assessment tools like Metasploit, Burp Suite, and Nessus.
• Relevant certifications such as OSCP, CEH, or CISSP are a plus.
• Detail-oriented with strong analytical skills.
• Excellent communication skills, both written and verbal.
• Proactive and self-motivated.
• Strong problem-solving abilities.
• Team player with a collaborative mindset.

Cybersecurity Forensics Engineers are also responsible for ensuring adherence to legal and regulatory requirements pertaining to digital evidence handling and chain of custody. These responsibilities and standards will be leveraged to develop training as well as mentoring of junior members. Cybersecurity Forensics Engineers are also responsible for researching, evaluating, and designing technical security solutions for the agency; providing technical security assessment support; developing, maintaining, and monitoring an effective Information Security program to provide logical and physical protection of the company's technical resources. Enterprise accountabilities include executing security engineering practices for IS projects; conduct product research and participate in the selection process of technologies to support security requirements.

Skills Required:

• Experience with Windows, Apple OSX, and Linux operating systems operations and artifacts
• Experience with SIEM technologies, including Splunk, or Elastic
• Experience with forensics tools, including Magnet Axiom, Falcon-NEO, Cellebrite, Encase, X-Ways Forensics, Autopsy, Sleuth Kit
• Experience with Wireless detection systems such as Yorkie-Pro
• Experience with performing forensic imaging, remote collection, and forensic analysis
• Experience with malware analysis, including static, dynamic, and reverse engineering
• Experience with performing root cause analysis and following through with all phases of the incident response lifecycle
• Minimum 6 to 8 years of experience in cyber forensic investigations.
• Bachelor’s Degree, or equivalent experience in Cybersecurity, and/or Information Systems Management, Information Technology
• Must meet 8570 certification requirements at the time of hire. IAT Level III (e.g., CASP+ CE, CCNP Security, CISA, CISSP, GCED, GCIH, CCE, GCFA, EnCE or CCSP
• CSSP-Manager is preferred
• Active Top-Secret Clearance REQUIRED, eligible to be upgraded to TS/SCI
• Must be able to communicate complex technical ideas to a diverse customer base both verbally and in written form.

Candidates will get an opportunity to work in complete IoT system development including the device-side firmware development in an RTOS environment, phone apps and cloud backend development. These IoT systems will utilise Wi-Fi, Bluetooth LE and optionally Thread connectivity. The work may also involve working with higher-level protocols such as Matter.

Job responsibilities:

1. Support design-in at key customers, developing customized software as per customer requirements
2. Work closely with customers’ engineering teams to ensure that the customers can successfully go to production with Espressif solutions in timely manner
3. Create technical solutions such as hardware and software demos and reference system designs
4. Methodical and timely analysis and response to various customer issues and questions; interact with R&D as needed for the same
5. Assimilate customer feedback and communicate with R&D for product improvement

Job Requirements

1. The candidate should be well conversant with C (device firmware), Golang (cloud backend) or Swift and Java (phone apps programming languages). Please note that knowing all languages is not mandatory but having knowledge of multiple of these, is a plus.
2. Good analytical and problem-solving skills
3. Good understanding of operating systems and networking
4. Understanding hardware interfacing protocols (UART, SPI, I2C) is a plus
5. Any previous work in the microcontroller environment is a plus

The Opportunity:

As the Product Manager - Assays, Pathology Lab, you will be responsible for:

• Developing and implementing strategies and innovative approaches, to drive the penetration of the Pathology Lab - Assays portfolio (Key focus on Core Antibodies including Cell Marque, Discovery Reagents, Hematopathology portfolio & associated new launches like Neuropathology).
• Forging strong collaboration with the affiliates within the APAC region, regional colleagues across Clinical, Lab & C Suite, Access and Regulatory functions & global teams.
• Driving the brand and channel fill strategy for the cited areas of focus, while working closely with the product manager for HMVA & PHCS, regional CVS colleagues as well affiliates.
• You will report to the APAC Business Lead Pathology Lab, Lab & C suite Value stream.

As the Product Manager / Business Manager - Assays, Pathology Lab, you will be responsible for:

• Responsible for managing multiple stakeholders as the single point of contact for portfolio stakeholders, Global Functions, Regional Functions, Affiliates, etc, for all discussions regarding assigned portfolio
• Define focus areas and KPIs for marketing campaigns and team up with the other Product Managers/ Business managers within the Pathology Lab team, for innovative profitability improvement measures like paired consumables/PAB uptake/Digital Pathology Algorithms etc
• Provide support to business analysis, KPI tracking, and other projects as required
• Support affiliates in executing planned portfolio strategies to achieve business objectives.
• Utilize strong commercial acumen with a deep understanding of the diagnostic world in the context of overall healthcare market and environment
• Have insights into trends or technology for the assays portfolio, identify how to tap into these trends to streamline performance, become market shapers, grow market share and outperform the competition, through the Pathology Lab Communities
• Around 30% travel will be required for this role.

Who You Are:

• Hold a Bachelor’s degree in Marketing or Science; advanced degrees (Masters, MBA, Medical Degree, or PhD) preferably with over 10 years of relevant work experience within the industry;
• Self-motivated, proactive, with proven analytical, problem-solving, and commercial acumen.
• Well-organized, capable of prioritizing and managing multiple projects in a fast-paced environment. Strong communication, presentation, negotiation skills, and experience in managing collaborations with internal and external stakeholders.
• Intrapreneurial mindset with proven ability to incubate and foster agile organizations with a complex, global corporate environment
• Familiar with the technological trends and their relevance to the healthcare industry.

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

In 2021 the Singapore Hybrid-Integrated Next-Generation micro-Electronics (SHINE) Center was established.

One of the projects in SHINE focuses on developing the technology and demonstrating Radio Frequency (RF) and microwave applications on flexible substrates.

As part of this project, we have a position for a research engineer with proven knowledge and experience in researching, designing, and testing of microwave circuits and subsystems.

Qualifications

• Possess a Bachelor or Master degree in Electrical Engineering
• Experience in the simulation and design of microwave circuits and subsystems.
• Experience with tools such as ADS and HFSS.
• Experience with measurement of microwave circuits using VNAs.
• Able to work independently and in a team.
• Open to fixed-term contract.

Key Accountabilities

• Technical support to Group sales affiliates in the region for product groups such as control products, IAQ products and air conditioning installation material products
• Perform as the technical supporting desk
• Support the installation and commissioning for each job site
• Create demo kits for assigned product for regional promotion
• Support the marketing department to give the technical advice for the sales promotion enhancement
• Analyse and test product failures for better quality achievement
• Any adhoc duties as assigned by superior

Requirements

• Degree in Electrical/Electronic/Mechanical Engineering, or relevant
• Experience in air-conditioning or electrical industry will be an advantage
• Proactive and influential personality with ability to persuade and drive decisions
• Good to have PC programming and drafting skills
• Willing to travel with APEC regions

This role comes with good base salary and attractive bonuses depending on sales performance.

Job Responsibilities

• Provide pre-sales support for a range of CCTV and network technical solutions, including proposal development and technical presentations
• Identify and develop business opportunities with clients, promoting solutions and delivering tailored technical proposals
• Design and deliver competitive product solutions, ensuring alignment with client requirements
• Collaborate with the sales team to ensure client needs are met, and provide technical expertise to drive sales growth
• Build strong relationships with clients, understanding their business and technical needs, and providing timely support for inquiries and technical issues
• Deliver product training to clients, enhancing their understanding and adoption of CCTV and network solutions

Job Requirements

• Proven experience with CCTV products and solutions
• At least 1 year of experience in the CCTV or networking domain
• Excellent communication and influencing skills, with the ability to negotiate and align technical solutions with customer needs
• Strong technical troubleshooting skills, with experience in resolving complex technical issues
• Preferred certifications: CCNA, CCNP, or other relevant networking credentials

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system
• Ensure all work activities comply with the company’s safe work procedures

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

- The Solar Photovoltaic (PV) and Energy Storage Systems (ESS) Asset Maintenance Engineer leads in the operations and maintenance of solar PV ,Hot water and ESS

- Establishes new methods to optimise system performance and improve maintenance processes.

- He/She prepares cost estimates for maintenance and verifies claims on repair works.

- He/She occasionally works outdoors at solar PV, Hot water and ESS sites.

- He/She is systematic and has good problem-solving skills in leading the operations and maintenance works

- He/She has good leadership and communication skills to engage his/her stakeholders.

- He/She is also service-oriented and ensures customers are satisfied with the services provided.

- He/She to Create Maintenance Schedules

What you will be working on:

● Innovate and Build: Design and develop new, cutting-edge features for WebOrion®,

enhancing its ability to safeguard against web and API vulnerabilities.

● Pioneer AI Security: Research and create advanced modules for our next-gen AI firewall

that defends against AI-driven cyber threats.

● Full-Stack Impact: Manage and maintain databases, APIs, software, servers, and cloud

infrastructure.

● Agile Development: Contribute to an agile lifecycle—coding, debugging, testing, deploying,

and improving software releases.

● Customer-Centric Support: Provide top-notch technical support for our global enterprise

customers.

What we are looking for:

● Bachelor’s or Master’s Degree in Computer Science/ Engineering, Information Technology or

equivalent

● Hands on experience with Docker and programming languages such as Golang or Python.

● Interest in Security for AI. Defending against the next wave of AI attacks.

● Have a good understanding of RESTful APIs, databases, messaging queues, CI/CD tools

and software testing. Experience with Linux command-line and Git

● Able to write and document technical concepts

● Teamwork skills with a problem-solving attitude

● Preferably 1–2 years of relevant experience, though exceptional fresh graduates with

solid internship experience are welcome.

● Must be based in Singapore.

Why Join Us:

• Innovate for Impact: Be part of the team that's building a revolutionary AI firewall to
• defend against AI-driven threats, redefining the cybersecurity landscape.
• Global Exposure: Work with enterprise customers across ASEAN, Europe, and the
• US, gaining valuable international experience.
• Cutting-Edge Projects: Build cool cybersecurity products while working at the nexus of
• web, cloud, and AI security.
• Career Growth: Join a fast-growing company where your contributions make a real
• difference.

Interested applicants, please drop us a note at [email protected] with your CV and cover letter.

Responsibilities

Support engineer to perform daily operation tasks as follow:

• To provide technical support and troubleshooting for end user devices, including but not limited to laptop computers, mobile devices, monitor screen, docking stations, printers, network devices, etc.
• To track, maintain and perform record-keeping of Novo Nordisk IT assets such as laptop, iPhone, iPad, and monitor screen.
• To assist with new employee onboarding by providing necessary devices and access according to Novo Nordisk policy
• Coordinating with local vendors for computer parts replacement, RMA, and warranty claim
• Performing imaging process of Novo Nordisk laptop for Windows 10 and Windows 11 operating systems when necessary
• Other IT-related ad-hoc tasks as assigned
• VIDEOCONFERENCING MAINTENANCE
• Onsite diagnostic support for meeting room video conferencing equipment
• To provide service reports on the findings of issues reported

Requirement / Qualification

• 3 to 5 years’ experience as I.T support engineer
• Minimum – Diploma in I.T or relevant

Role Profile

This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.

Key Responsibilities:

• Setup the application and database
• Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
• Consult with software development team, internal users, and clients to improve application performance
• Administer the application including user account management and configuration of the application
• Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
• Conduct UAT and prepare final UAT Reports
• Keep a record of configuration changes and scheduling application updates
• Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
• Take care of application migration and new release roll-out
• Document processes and monitor application performance metrics
• Develop tools needed by L1/L2 that will help them with their investigation process
• Ensure all work activities comply with the company’s safe work procedures

Competence (Knowledge, Skills and Abilities):

• Good understanding of the software and hardware environments for CCTV/networked cameras system
• Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
• Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
• Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
• Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB

Requirements:

• High level problem solving and communication skills
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
• At least 3-5 years working experience in Video and IoT Management application, software analysis and design

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.