JOB SUMMARY

• We are seeking an experienced and strategic product management leader to drive the growth and innovation of our FI Clearing product suite globally. The role will sit at group with active involvement across USD, EUR, GBP, RMB as well as a large number of other locations with FI clearing solutions.
• This role encompasses core product management responsibilities, commercialisation strategies, leveraging data for insights, standardisation efforts, and the enhancement of our Asian Clearing proposition. The role initially involves leading a small team with extensive collaboration with group-level and in-country product managers.
• The ideal candidate will have deep expertise in cross-border payments, correspondent banking needs, payment clearing systems and bank/on-behalf-of payment flows and solutions. You will have a strategic and solution-orientated mindset, being client-led, risk aware. You will also have a proven track record of leading product managers, delivering innovative FI relevant capabilities and driving commercial success.

RESPONSIBILITIES

Strategy

• Position SCB’s capabilities and reputation within the FI clearing business.
• Lead the end-to-end management and lifecycle of FI clearing products, with a specific focus on Banks and Affiliates. This will include enhancements of existing capabilities and new initiatives.
• Define and execute the product roadmap in alignment with the global payment strategy, FI clearing growth agenda and evolving client needs. Prioritise based on commercial opportunity, market intelligence, client feedback and competitive analysis.
• Drive revenue growth by developing robust commercialisation strategies, including product performance tracking, pricing models, value propositions, standardisation opportunities and go-to-market plans.
• Lead initiatives to modernise the FI clearing product suite, leveraging emerging technologies (e.g. API, ISO20022, real-time cross border) to improve functionality, commercial advantage and efficiency.
• Partner closely with other TB Product Teams, to include Transactional FX, Liquidity & Trade Lending teams to drive cross-sell and further revenue opportunities.
• Spearhead the enhancement of SCB’s Asian clearing proposition, ensuring competitive positioning, local nuances and regulatory compliance.
• Stay ahead of market trends, emerging technologies and regulatory changes to ensure the product suite remains innovative and relevant.
• Determine and assess partnership requirements for FI Clearing to evolve the product offering.
• Collaborate with senior leaders across the bank to secure buy-in for product initiatives and drive alignment with strategic goals.

Business

• Drive the P&L for the FI clearing product, focussed on revenue growth, NFI, balances and overall profitability.
• Contribute to the development of the overall product strategy, product roadmap, and business plan
• Act as a subject matter expert in correspondent banking / FI Clearing, engaging with Sales, Coverage and clients to understand needs and pain points.
• Analyse product performance using data-driven insights, identifying areas for improvement and growth.
• Determine opportunities for standardisation to drive fee optimisation, claim recovery rates and/or processes that impact the end-to-end clearing offering.
• Partner with regional and in-country teams, and drive a holistic FI Clearing product plan across all booking locations.
• Work closely with other Product Owners, Product Developers, Solution Delivery, Marketing, Sales, Coverage, Operations, Digital Channels, Platforms and Engineering teams to define and develop detailed product/business requirements.
• Constantly monitor the business environment as well as analyse competitor’s offerings in the market and recommend appropriate strategies to respond to market opportunities and/or threats.
• Run a robust operating plan outlining product release timelines and implementation with coordination of all the activities required to bring the product to the client/market.
• Collaborate with key location product managers to ensure product readiness before pilot / launch, including commercialization tool kits, product packs and training.
• Provide business solutions for complex deals or RFPs to drive sales and solutions.
• Establish and attend meetings with Swift, across various initiatives.
• Represent SCB at client events, industry conferences and working groups.

Processes

• Understand the end-to-end operating model across locations, while taking steps to improve points of friction in the client journey and potential failures from a risk management perspective.
• Look for opportunities to optimise the end-to-end product lifecycle, across processes.
• Understand the FI clearing product capabilities and gaps across locations, while taking steps to reach consistency.
• Ensure seamless management of products by partnering with technology, operations, risk and compliance teams to establish efficient processes and frameworks.
• Create new revenue streams with meaningful returns over the long term, through product enhancement and innovation, whilst uplifting current revenue streams through process efficiencies and digitization.
• Manage product investments from reduction of unit cost of product to optimization of launch/go-to-market cost for products.

​​​​​​

People & Talent

• Initial direct management of 1-2 Group Product Managers (a sub-set of Group Payments) with possibility for growth.
• Drive a performance culture in the team and build a strong talent pipeline.
• Lead through collaboration, influence and client outcomes to drive superior results.
• Lead through example and build the appropriate culture and values.
• Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
• Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.

Risk Management & Governance

• Responsibility for the product programme and related country addendums which impact FI Clearing products. Ensure variations are reflected accordingly.
• Execute new FI deals within the framework of the deal review policy.
• Ensure client facing documentation relating to FI clearing products are maintained and up-to-date.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues.
• Willingness to work with any local regulators in an open and cooperative manner

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

External

• FI Clients
• Competitors (industry initiatives)
• Regulators
• SWIFT
• BAFT

Internal

• CCIB Coverage, Sales, respective country/region Heads
• Technology & Operations
• Digital Channels
• Central and regional / local product management
• Legal and CFCC

Our Ideal Candidate

• 10 years of relevant experience in Transaction Banking Product Management, focused on the FI segment.
• Deep understanding of correspondent banking/ global clearing, cross-border payment flows, financial messaging, payment systems & technology
• Commercial and financial acumen to drive a strategic growth priority for SCB, measure product success, develop business cases, and actively manage internal and external stakeholders.
• Strong strategic thinker with demonstrated ability to develop a business vision, proactively define and execute product strategy, prioritise effectively and deliver a product roadmap
• Experienced product manager across the product lifecycle to include ideation, requirements, commercialisation and sunset.
• Experience working with industry and regulatory bodies across markets, including standard setters.
• Creative problem solver, capable of developing innovative and differentiating solutions. Keen interest in emerging payment technology, new financial services players, and the application to global clearing.
• Proven leadership track record in a product leadership role, well versed at cross-team collaboration, managing change and setting up high impact teams
• Demonstrated knowledge of payment regulations and product risk management as it applies to global clearing/ correspondent banking.
• Global perspective: experience working across multiple geographies and understanding nuanced payment ecosystems and client requirements.

Role Specific Technical Competencies

• Knowledge of Product Line
• Disruptive Innovation
• Business Performance Management
• Product Development Lifecycle
• Strategic Planning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Product Manager with the Global Ads Product Strategy Department, you will be responsible for guiding the development and execution of Ad Tech product development by identifying customer needs and market trends, ensuring alignment with business objectives and successful product performance.

Responsibilities:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Mandatory Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must have language requirements: Bilingual in both Japanese (Business level) and English (Business level) as you will be required to communicate frequently with our Japanese external and internal key stakeholders, and also to communicate with stakeholders across APAC region.
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goals

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

• Partner with Sales organization to drive positive brand perception & incremental revenue
• Drive business analysis and analytical activities to develop B2B marketing strategy.
• Handle B2B marketing for large corporations and agencies to ensure synergy in operation, efficiency in execution and consistency in narrative to the market.
• Develop messaging, collateral, events, and business strategies aimed at advertisers, agencies and publishers, increasing our engagement with them and measuring the efficacy of such programs.
• Inspire and build confidence amongst advertisers and agencies through research, insights and case studies.
• Support executive communication within Marketing and to other cross-functional teams.

What you need

• In addition to BA/BS degree, at least 4 years work experience in tech marketing, brand management, strategy consulting, agency, or a related B2B industry with business acumen
• Experience at a marketing firm, agency, management consulting firm, bank, and/or in another role requiring strategic problem identification and problem-solving skills.
• Demonstrated analytical success. Demonstrated capacity for developing and understanding strategy.
• Penchant for technology, creativity to "think outside the box” and leadership to execute effectively
• Ability to speak and write in Tagalog fluently and idiomtically to communicate with local stakeholders.

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

The Graphic & Product Designer will be responsible for taking part in research and development meetings and making detailed design notes for our leathercraft manufacturer to take reference from.

WHAT IS NEEDED FROM YOU

• Experience in the fashion industry is required
• 3 years of Graphic or Product design experience
• Visual Design & Product Design skills
• Experience with Design Thinking methodologies
• Strong understanding of design principles, including typography, layout, and color theory
• Proficient in design tools such as 3D Cadding, Rhino, other types of 3D rendering software.
• Demonstrated ability to work both independently and collaboratively
• Excellent written and verbal communication skills
• Bachelor's degree in Product Design or a related field
• Knowledge of sustainability practices and materials is a plus

WHAT WILL MAKE YOU STAND OUT

• Knowledge of sustainability practices and materials
• Experience working in the Leathercraft/Leather goods
• Worked in fast moving SME

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Responsible for the design of AI platform and related products, creating industry-leading AI platform products.

• Collaborate with R&D, testing, and other teams to plan, design, and develop vertical AI products based on the needs of multiple industries, ensuring timely product delivery.

• Deeply explore business and user needs, combining technical trends and competitive products to define valuable application scenarios, and produce scenario designs or solutions.

• Track user experience and feedback, continuously optimizing the product.

skills and requirements

• Bachelor's degree or higher, with over 5 years of product experience, including at least 2 years in AI products.

• Deep understanding of users, business, and technology, with the ability to accurately analyze business needs, identify suitable solutions, and align products with requirements.

• Possess systematic product architecture, product planning, and product implementation capabilities, with successful product design cases.

• Familiar with cross-team collaboration, strong communication skills, and a strong sense of ownership, self-motivation, and team spirit.

• Strong technical comprehension skills, with a grasp of basic concepts and technologies related to the AI field.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Responsibilities

We are looking for an exceptional staff product manager to join our growing team. In this role, you will be involved in the driving the roadmap and delivery of Workato’s Agentic platform. You will closely collaborate with other product managers, engineering teams and customers to shape our roadmap and deliver reliable enhancements that align with Workato’s strategic objectives. In this role, you will also be responsible to:

• Oversee the development and maintenance of assigned areas of Workato’s Agentic platform
• Analyze adoption and usage data to identify areas for improvement and optimization
• Research and identify new opportunities for Workato's Agentic Platform
• Define product requirements and work with engineering teams to deliver new features and services
• Collaborate with engineering teams and make calculated product decisions to navigate the timely delivery of features.
• Contribute to the development and refinement of the product roadmap for the Workato Agentic
• Provide regular updates and reports on product performance and project status to senior management
• Engage with customers to gather feedback, understand their needs and challenges, and use insights to drive product improvements and enhancements
• Ensure high levels of customer satisfaction by delivering valuable and reliable product features

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of product management experience working on Automation and/or AI products
• Ability to lead technical discussions with internal and external stakeholders and present eloquently at industry events
• Comfortable working with qualitative and quantitative data to gather insights and using that to influence roadmap decisions
• A proven track record of building successful products in a fast-paced environment
• Experience working with cross functional teams to ensure successful delivery and adoption of the product you own
• Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)

Soft Skills / Personal Characteristics

• Excellent communication skills with experience writing both technical and business documents
• Strong ability to collaborate with others throughout the company across international time zones
• Able to work independently and efficiently to hit short deadlines
• Strong organizational skills and attention to detail to juggle multiple projects simultaneously
• Ability to navigate projects with multiple stakeholders
• Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

Title: Product Application Laboratory (PAL) Leader, SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Circle
Salary: $7500 - $8000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Established Info Comm Company seeking Product Sales Executive (Dip in IT/Business)

Mon to Fri Office Hours/ Back end sales support/ service sales

Min 2 yrs experience in Backend Sales Admin and familiar on IT network devices like Network Switches, Wireless Access Point, CCTV products range will be the ideal candidate for this role.

Jobscope:

· Develop, build, maintain rapport and relationships with Channel Partners & Principal Vendors

· Drive, position, develop and deliver new Business Opportunities for the Product Line(s)

· Work with Sales & Marketing to promote Products & Services Sales

· Prepare Sales Proposals and handle Product Sales Enquiries

· Plan and execute Sales Plan to achieve Sales Quota

· Achieve set targeted Sales Objectives

Our Requirements:

· Bachelor's degree or Diploma in Business / IT or equivalent

· At least 2 years of experience in product or services sales

· Team player with good communication, presentation, analytical, negotiation and interpersonal skills

· Meticulous, self-motivated and able to work under pressure

· Good foundation of information technology trends and developments

· Candidates without prior experience but with IT qualifications & keen on sales admin role are welcome to apply!

Job Description:

1. Survey market retail loans interest rates. Provide reasonable pricing advice based on the bank's assets and liabilities strategy. Improve the overall revenue for loan business.

2. Responsible for the research and development, planning and promoting all retail loan products.

3. Design the operating process for loan business. Improve standard operating documents.

4. Regularly carry out loans, customer data analysis and assist to prepare for business data submission.

5. Monitor potential risks and come up with prevention measures. Provide reasonable suggestions according to internal and external audit. Avoid compliance risks.

6. Responsible for CCAS (Consumer Credit Approve System) system management and maintenance. Submit CCAS requirement and optimize system.

7. Arrange training, inform sub-branches on the latest guidelines and notification, instruct sub-branches on the business.

8. Other works assigned by superiors.

Requirements:

1. Bachelor degree and above from reputable university is preferred.

2. At least 1 years of relevant working experience in Loans business, product development, business analysis.

3. Strong communication and coordination skills, relationship building and interpersonal skills, can work effectively in both English and Chinese in oral and written skills so as to communicate with Chinese speaking customers and headoffice.

4. Other requirements

- Strong analytical skills with an investigative mindset. Enrich and manage data and translate insight into action.

- Broad and in-depth knowledge in Banking products, services and data.

- Strong interpersonal skills, professionalism and teamwork awareness.

- Detail-oriented with excellent organizational skills.

- Ownership of results and commitment to goals, ability to meet timelines, prioritize business needs and manage multiple projects requirements.

- Highly independent and self-motivated, fast learning and should be able to work with minimum supervision.

- Proficient in Microsoft Office, especially Excel, Marco, etc

Product area

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Job description

Product and Business Strategy Leaders bring together teams across Google’s functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.

Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.

Additional job description

The YouTube Business Central Strategy and Operations Team is responsible for leading global, cross-functional, strategic initiatives to drive the growth and health of the YouTube creator and partner ecosystem. The core capabilities of the team include strategic planning and business operations, incentives design and operations, and business strategy and operations for three regions: Americas, EMEA, and APAC.

In this role, you will be a key partner to YouTube APAC Partnerships teams and leadership, helping them to bring our products to market, and be an advocate for creators and publishers helping to bring their feedback to product teams to ensure it meets the needs of all of our creators and partners.

Qualifications

Job responsibilities

• Identify problems and issues across the organization and define/lead programs and processes to solve them.
• Influence team members and executive management to act and drive projects to completion.
• Establish and lead operating processes and tools for effectively managing the organization and achieving goals.
• Own the product go-to-market strategy in APAC for key verticals/products. Work seamlessly with Global Product Activation team and the APAC YouTube Partnerships team to drive business outcomes and product adoption goals, while also leading cross­-functional projects working with broad stakeholder set.
• Synthesize and prioritize regional product feedback and make recommendations on product roadmap to global. Collaborate with global product, regional, and country teams on pilots, program assessments, and cross-functional engagements to drive market growth and support business plan.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, product management and strategy, or analytics in a technology company.
• Experience working with and analyzing data.

Preferred qualifications

• Experience managing multiple projects.
• Experience working with product and engineering teams.
• Experience with R, SQL, spreadsheets, or similar analytics tools.
• Knowledge of YouTube large partners or MediaCo/Music operations as well as the customer and competitive contexts in which they operate.
• Excellent written and verbal communications skills, with the ability to structure a compelling storyline and build presentation decks/documents to support their position.

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

We are seeking a proactive and experienced Digital Product Manager to join our team. The successful candidate will manage the entire product line life cycle, from strategic planning to tactical activities, guide product development from conception to launch, and evaluate product functionalities and performance.

Your key responsibilities:

1. Manage and oversee the entire product line life cycle, including strategic planning, development, and tactical execution.
2. Develop and support product positioning strategies based on customer demands and market trends.
3. Guide the entire process of product development from concept, design, implementation to launch.
4. Regularly evaluate product functionalities and performance, and propose enhancements based on market feedback and consumer demands.
5. Conduct comprehensive market research to identify potential partnerships for the product, and generate innovative ideas for increasing market share, improving customer experience, and driving growth.
6. Oversee market research studies to keep abreast of new technologies and competitor offerings.
7. Lead in the development and presentation of business proposals to capitalize on new business opportunities.

To qualify for the role, you must have

1. At least a Bachelor’s degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
2. Proven experience as a Product Manager or similar role in the digital industry.
3. In-depth knowledge of product management principles, concepts, and techniques.
4. Experience conducting market research, product positioning, and marketing strategies.
5. Exceptional project management and organizational skills.
6. Strong problem-solving abilities, coupled with excellent communication skills.
7. Experience in managing cross-functional teams.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Responsibilities

• Conduct market research to stay updated on current trends.
• Oversee product life cycle and pricing strategies for products.
• Monitor sales performance, competitor activities, and campaign ROI.
• Ensure the product is well-represented across all offline and online touchpoints.
• Manage marketing projects, ensuring timely execution.
• Generate weekly and monthly reports.
• Assist in new product launch.
• Handle ad-hoc tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L39465WV

Responsibilities:

Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.

Maintains professional and technical knowledge of sales product.

Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

Develops product concept and provide a unique value based on the requirements of clients.

Clearly articulate and present the business value of the product to business partners.

Prepare and conduct periodic product updates and enablement for Channel Partners.

Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.

Develops marketing strategies or programmes by collaborating with Marketing Team.

Obtains Bill of Material and pricing by working with presales team on product solution.

Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Candidate requirements:

Diploma/Degree with minimum 2 to 5 years of product management experience, preferred from security/electronic/IT industry.

Knowledge and understanding of supply, product and vendor management

Proven contract negotiation skills.

Proficient in Microsoft office applications e.g. Word, Excel, PowerPoint.

Able to work in a face paced environment.

About Syfe

Syfe is a digital investment platform with a mission to empower people to build their wealth for a better future.

Faced with information overload and competing priorities, people with the desire to improve their wealth and financial future lack the time, patience and know-how to put their money to work. Current solutions fail to solve the friction and problems faced with growing wealth, and as a result, people are not optimising their investment and savings.

Through Syfe’s revolutionary wealth management experience, people can grow their money to its fullest potential and manage wealth in one destination. Our innovative investment tools, strategies and access to the latest insights, support users in acting for their financial future, now. We offer leading institutional methodologies and partner with global asset managers to achieve the best outcomes for one’s money. Across our markets in Singapore, Australia and Hong Kong, Syfe’s team comprises the brightest talent from leading technology and financial institutions. Currently, over 100,000 investors in Singapore alone trust Syfe to manage their money.

Since its founding, Syfe has raised more than US$50 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards 2022, as well as being recognized as one of the Top LinkedIn Startups in Singapore 2023.

Find out more about us at www.syfe.com.

The Right Profile

We are seeking a "Director of Product Design" to drive product innovation by creating delightful user experience(s). You will lead a global and diverse team of talented designers and work closely with product and business teams to meet company objectives. If you are someone who loves solving complex problems, lives and breathes user experience - we look forward to hearing from you.

Responsibilities

• Manage, grow and empower a team of product designers and researchers distributed across India, Singapore and Hong Kong
• Bring Thought Leadership from a UX perspective and building key partnerships with Product and Business Stakeholders
• Ensure design benchmarks/requirements are met across all types of products
• Deliver customer insights (both qualitative and quantitative data) into forging current and future product strategies
• Create efficient processes with product designers and researchers to deliver the desired results and coordinate with other departments
• Ensure design benchmarks/requirements are met across all types of products
• Guide the team to optimize user-centered design processes within an agile development mindset
• Create an environment to inspire, push creativity, challenge established thinking, and identify industry best practices for user experience within the team
• Contribute to the creation of outstanding experiences, incorporating best practices in UX, and creating solid, engaging UX and UI patterns
• An entrepreneurial spirit, flexible and quick at grasping new topics, and strong willingness to drive innovation
• Be data-driven and incorporate data analysis, and feedback through testing to validation of concepts and experience paradigm
• Manage multiple work streams in a fast-paced, changing environment with cross-team dependencies

Requirements

• 12+ years of experience in product and design innovation
• Passionate about design, user experience, and deep empathy for user needs
• Prior experience in Fintech and/or Wealth tech strongly preferred.
• Passionate about financial markets and investing/trading
• Commitment to creating a culture of creativity, self-determination, quality, and psychological safety for a diverse team
• Empathy and authenticity with mastery over guiding teams through times of growth and scalability
• Experienced in advanced research methods and are familiar with JTBD/Outcome-Driven innovation
• Strategic and purposeful in making design decisions by integrating user, business, and technical considerations into your design process. You can identify when to optimize for speed and when to seek quality and hone into the details
• Effective communicator when articulating your vision, strategy, and decisions of your design solutions

What is offered

• Opportunity to be a core part of the team and shape the company
• Opportunity to learn and grow fast
• Competitive market salary
• A fun workplace
• Most importantly, an exceptional team

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking a "Staff Product Designer" to drive product innovation by creating delightful user experiences. You will lead a global and diverse team of talented designers and work closely with product and business teams to meet company objectives. If you are someone who loves solving complex problems, lives and breathes user experience - we look forward to hearing from you.

Key Responsibilities

• Drive the UX direction of the product by developing strategic plans and making impactful decisions across products, projects, processes and people, ensuring operational excellence and consistently raising UX and product quality to an advanced level.
• Actively contribute to evolving and advancing our design systems and advising related teams to ensure a cohesive and exceptional user experience, leveraging broad influence and advanced expertise to shape and enhance the overall UX strategy.
• Independently drive all UX aspects of product outcomes, showcasing advanced leadership skills and the ability to take ownership of complex projects.
• Proactively identify and address high complexity, mission-critical problems, driving impactful solutions and serving as a trusted anchor for cross-functional teams, demonstrating advanced problem-solving skills and the ability to navigate complex challenges.
• Role-model good design practices, problem-solving skills and experimentation while holding high bar for the quality of experiences delivered and mentoring / guiding mid-level and junior designers.
• An entrepreneurial spirit, flexible and quick at grasping new topics and strong willingness to drive innovation.
• Be data-driven and incorporate data analysis and feedback through testing to validation of concepts and experience paradigm.
• Manage multiple work streams in a fast-paced, changing environment with cross-team dependencies.

Qualifications

• A minimum of 10 years of experience in product design.
• Prior experience in Fintech and/or Wealth tech and are passionate about financial markets and investing / trading.
• You demonstrate an exceptional command of product strategy, business needs, domain expertise and possess an extensive toolbox of UX tactics to achieve outstanding user-centered product outcomes.
• Your strategic thinking goes beyond individual projects, encompassing a deep understanding of the broader organizational goals and market landscape.
• You possess a mastery of crafting beautiful designs and creating delightful, useful and usable experiences. Your expertise spans visual design, interaction design, prototyping and product design, showcasing an advanced level of skill and attention to detail.
• You have deep experience in driving and applying user-centered design processes, collaborating effectively with cross-functional teams including development, product management, data and product research
• You are an excellent communicator and storyteller; you have the ability to effectively convey the extent of a problem, build empathy for the end user and support your design rationale.
• You are an expert in product design tools such as Figma, bonus if you have experience in using code to front end prototype.

You will thrive at Syfe if you:

• Embrace ownership: You take initiative, act with drive and lead with an owner's mindset.
• Value transparency, humility and constructive feedback: You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• Adapt and excel in a dynamic environment: You flourish in the fast-paced, ever-changing landscape of the industry, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.

Come As You Are

At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Location: Singapore

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual/Onsite interview with the Hiring Manager (60 min)
• Take-home case study preparation (2-3 days)
• Onsite interview/case presentation with our Hiring Manager and other senior team members (90 min)
• Virtual/Onsite interview with our Head of People & Culture (45 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Recommendation is one of the key product offerings for the AML team, which has fierce competitions around the world. We are now creating packaged solutions to share these advanced techniques with our business partners.

Responsibilities

- Build an end-to-end recommendation platform for enterprise clients, including data import, feature engineering, model training and inference, and online recommendation engine functionalities;

- Lead and participate in demand abstraction, feature research, system design, and PRD writing.

- Manage demand priorities, oversee the demand development and launch process, and collaborate with R&D, testing, and other teams to launch product functionalities.

- Deeply experience and contemplate the product, continuously iterate the product through data analysis, user research interviews, and other methods.

Qualifications

Minimum Qualifications

- Bachelor degree or above in Computer Science, Engineering or equivalent is preferred;

- At least 1 years of working experience in search, advertising, recommendation platforms, or big data platform products;

- Excellent logical thinking and analytical skills, ability to learn quickly and think comprehensively and systematically;

- Good communication skills, strong project management abilities, and cross-team collaboration skills;

- Entrepreneurial spirit and a certain level of resilience under pressure.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Recommendation is one of the key product offerings for the AML team, which has fierce competitions around the world. We are now creating packaged solutions to share these advanced techniques with our business partners.

Responsibilities

- Familiar with the technical requirements for machine learning and recommendation systems

- Propose Recommendation solutions that are relevant to various business models such as e-commerce, gaming, social networks, etc, and ensure the smooth delivery of these solutions

- Lead project teams in helping customers achieve much better performance or business profits using Recommendation solutions

- Research on cloud industry trends, to guide Recommendation solutions to evolve into a better and more flexible offering

- Lead technical teams and internal stakeholders in ensuring that product offerings are in line with the global market trends and requirements

- Manage the entire product line life cycle, from strategic planning to tactical activities

- Support product positioning and customer demand, and guide product development from conception to launch

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

Qualifications

- Bachelor degree or above in Computer Science, Engineering or equivalent is preferred

- At least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Mandarin as the role will be working closely with internal and external stakeholders in the region, especially in China

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

BytePlus Recommend is one of the key products for enterprise clients from the AML(Applied Machine Learning) team. The AML team has extensive expertise in recommendation systems, with significant practical achievements across both internal business applications and external enterprise clients.

Responsibilities

- Define the product positioning and GTM strategy for BytePlus Recommend Product.

- Conduct market research/user research, develop the product roadmap, define core product metrics, and collaborate with the development team to implement product features.

- Research, design, review, and evaluate product functions, collect user feedback, and drive continuous data-driven iterations.

- Align goals with collaborating product teams and promote cooperation.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

Qualifications

Minimum Qualifications

- Bachelor degree or above, at least 3 years of working experience in product management.

- Familiar with recommendation systems, familiar with public cloud industry trends, familiar with big data or machine learning SaaS/PaaS cloud products.

- Excellent logical thinking and analytical skills, ability to learn quickly and think comprehensively and systematically;

- Good communication, strong product and project management abilities, and cross-cultural global team collaboration skills;

- Entrepreneurial spirit and a certain level of resilience under pressure.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. When it's safe, travel between our global offices is expected.

This role is also at the junction with a fast-growing vertical of our platform - TikTok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems.

If that sounds like something you're passionate about, we'd love to hear from you.

Responsibilities

• Driving product strategy and building system features to protect the integrity and quality of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.
• Defining product roadmap and iteration plans, set metrics that inform the success of safety efforts
• Analyzing data, finding problems, making strategic decisions based on data and metrics.
• Managing system development lifecycle from 0 to 1, negotiating and communicating problems, ideas, data across different teams to ensure successful launch.

Minimum Qualifications

• 5+ years of full-time experience in product management in web internet companies with basic to intermediate machine learning understandings.
• Engineering/science/computer science background
• Past work experience in B2B system design/analysis domains.
• Data-driven, capable of in-depth data interpretation, able to turn data insights into problem solutions
• Team player, mission-driven and highly motivated.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications

• Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.
• Experience in project management with cross-function teams, across different time zones, cultures and languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

Work with the product delivery committee in rolling out new products

• Represent New Business/Policy servicing team in product meetings with the team manager.
• Work with New Business/Policy servicing teams in coming up with business requirements for submission to product delivery committee to ensure that operational requirements are catered for.
• Work with technology team on UAT test plans and UAT output review and sign off.
• Prepare and conduct training on the new products for New Business/Policy servicing teams.
• Monitor post implementation progress to ensure smooth product roll out
• Document business/handling rules of products launched in the existing SOP/User guides.

Who we are looking for:

• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Problem solving skills
• Proficient in MS Office
• Possesses a digital mindset. Able to appreciate and apply digital tools to processes for efficiency.
• Able to perform under tight timelines and pressure.
• Courageous in speaking up in meetings/discussions.

Working Experience:

• Knowledge on Life, ILP and Term insurance plans.
• Experienced in UAT testing
• Knowledge across New Business/ Policy Services functions preferred.
• Experienced in product development process

Education:

• Degree holder

Language:

• English

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the Team

Our team is responsible for TikTok Live's Traffic Delivery and User Experience. We continuously optimize the Recommend system to show users personalized and preferred content, helping LIVE obtain traffic in TikTok and achieve user growth. At the same time, we understand and define content quality and User Experience, ensuring the stable development of content ecosystem and user ecosystem while business growth.

Job Description

- Be responsible for formulating product strategies and plans for the overall user growth in TikTok LIVE broadcasts, focusing on increasing the scale and activity of TikTok LIVE broadcast viewers. Achieve business growth targets through various means, such as optimizing user experience, researching the supply and demand ecosystem, and configuring product strategies.

- Be responsible for the generalization of TikTok LIVE broadcast content and audience, including the diversity of content and audience, the content growth for user groups with unmet content needs, and the formulation of growth strategies for important countries and regions.

- Gain insights into user behaviors and needs through in-depth user research and data analysis, understand user segmentation and differentiation, and formulate corresponding growth strategies according to the characteristics of different user groups.

- Conduct hierarchical management of users, and formulate targeted product and marketing strategies for users at different levels to improve user loyalty and growth potential.

Qualifications

Minimum Qualifications:

- Bachelor's degree with 3+ years of related user-side product work experience. Background in both platform and strategy products.

- Possess the ability of product design and business understanding. Be able to identify problems through data or processes and promote the solution of problems.

- Have strong logical thinking ability, be able to establish effective communication on key issues in cross-team cooperation, and be able to promote implementation.

- Have project management ability and stress resistance, be able to grasp the needs of all parties and integrate resources to achieve cross-departmental cooperation.

Preferred Qualifications:

- Majors in Statistics/Mathematics/Computer Science are preferred.

- Experience in traffic strategies/ and creator strategies/ and content ecosystem are preferred.

- Be proficient in SQL, be able to use common analysis tools such as R/Python/SaaS for data model development, have a good command of basic statistical knowledge, and possess good statistical quantification ability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.