Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Basic salary $2300 - $2800 + OT + AWS + Variable Bonus

• Working location at Ang Mo Kio

• Working hour: Monday – Friday 8:30am – 5:30pm

• Excellent Welfare & Benefits

• Well Established IT Company (MNC)

• On-Job-Training Provided

Job Scope

• Ensure orders are accurate and ready for fulfilment by verifying order details and availability of stock.
• Pick items from inventory according to order requirements, ensuring accuracy and quality.
• Pack products securely to minimize damage during shipping, adhering to company packaging standards.
• Monitor stock levels to ensure items are available for order fulfilment.
• Process returned items in accordance with company return policies.
• Communicate with the customer service team to resolve order-related issues such as delays, product damages, or order discrepancies.
• Maintain up-to-date records in the order management and inventory systems.
• Adhere to all safety protocols while handling products and packaging.
• Work closely with other departments to streamline operations and enhance customer experience.

Requirement

• NITEC in relevant field & above
• 0 – 2 years related experience in warehousing / logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Conduct market research to stay updated on current trends.
• Oversee product life cycle and pricing strategies for products.
• Monitor sales performance, competitor activities, and campaign ROI.
• Ensure the product is well-represented across all offline and online touchpoints.
• Manage marketing projects, ensuring timely execution.
• Generate weekly and monthly reports.
• Assist in new product launch.
• Handle ad-hoc tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L39465WV

(Chemical Industry)

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Summary

The Unsecured CRM Head for Singapore at Standard Chartered Bank is responsible for the oversight of financial and non-financial risks related to the CCPL credit portfolios as well as managing the credit risk profile of the CCPL portfolio in Singapore, while supporting business growth objectives. This is a key role within the senior leadership of Standard Chartered Bank that reports directly to the Country Credit Head, SG. The role is based in Singapore, which is the location of Standard Chartered’s finance hub in ASEAN and requires broad experience of banking and lending across consumer segments.

Key Responsibilities

Strategy

• Develop and maintain the credit policies to ensure the consistency with the overall risk appetite of the Unsecured WRB business (Credit Cards and Personal Loans).
• Provide insightful and robust analysis to facilitate credit policy and risk appetite discussions and decision making in the credit risk governance and management meetings.
• Maintenance of the Credit Portfolio management actions (including underwriting standards) for Unsecured products (Credit Cards and Personal Loans) to ensure that it’s aligned to the agreed risk appetite, reflects the key risk characteristics of the portfolio, and enables effective controls.
• Supervision the implementation and enforcement of the credit policies and risk control procedures for consistent applications
• Presentation of the unsecured portfolio with robust and insightful analysis in portfolio review meetings to facilitate risk reward trade off discussions and decisions.
• Conduct periodic review on CCPL portfolio to ensure optimal decision-making.
• Strategic initiatives via CET to explore new opportunities and challenge the effectiveness of existing policies.
• To support smooth implementation of credit polices to ensure effective execution.
• Lead regulatory risk assurance unit to ensure compliance for MAS 635 and other regulations concerning unsecured lending in Singapore

Business

• Development, implementation and execution of policies and strategies for effective portfolio management.
• Proactively manage the portfolio credit risk profile within agreed risk appetite. Reduce volatility by prompt escalation of potential risks / issues to safeguard a largely “surprise free” and well managed book.
• Understand sensitivities to key risk drivers and potential stress impact on the portfolio. Monitor external factors such as state of the economy, regulatory environment and other emerging risk trends. Ensure that Portfolio Standards evolve appropriately to proactively manage changes in external environment, strategy and/or risk appetite.
• Monitor, review and control risk profiles (e.g. risk grade migration, risk concentration, RWA) to ensure that portfolio shape is in line with strategy.
• Perform in-depth portfolio analysis on identified business issues.
• Conduct program tracking to ensure continuous validation of credit policies for essential program rollouts.
• Contribute to design of credit process around portfolio activation/ intervention and drive automation to improve the efficiency and effectiveness of portfolio management process.
• Continuously improve the way we work by driving cost effectiveness and automation of credit processes.
• Lead Regulatory Risk assurance unit to ensure compliance for MAS 635 /Other regulations concerning portfolio management. Identification of breaches and closure of regulatory breaches to be managed by unit.

Processes

• To exercise Process Ownership for the following processes –
• Compliance with CBS standards for Online enquiry and Bureau Scrub Process. Partner with technology and other functions to implement any enhancements.
• Develop comprehensive bureau policy as per regulatory and group guidelines
• Ensure QA and other controls for Bureau Enquiry and Scrub process.
• Monitor usage of bureau expense against the contractual obligation.
• Ensure effective management of operational risks within the Function and compliance with applicable internal policies, and external laws and regulations.
• Continuously improve the operational efficiency and effectiveness of risk management processes.

People & Talent

• Continue to strengthen Singapore CCPL CRM team organization structure and build resilience. Identification and growth talent for backups (1-Down). Continue to build talent pipeline across levels while ensuring diversity and inclusive culture.
• Identify training and development opportunities for the team and enhance team job experience i.e., job rotation, swap, short term assignment, task force and etc.
• Support diversity & inclusion and continue to cultivate leaders in WRB Risk team.
• Lead the teams to achieve outcomes set out in the Bank’s Conduct Principles.
• Ensure the provision of ongoing training and development of the CCPL Risk function's people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles.
• Lead through example and build the appropriate culture and values within the CCPL Risk function and across the wider organization.

Risk Management

• To exercise Process Ownership for the following processes –
• Portfolio Management – Unsecured products (Credit Cards and Personal Loans)
• Support CAD & CET Credit Programs Development, Formulation, Approval and Implementation.
• To ensure risks of processing failure are being actively controlled end-to-end.
• Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and KYC.
• Participate in and / or support the Bank's effort in combating money-laundering activities.
• Ensure compliance with local regulations and group policies.
• Ensure compliance to the operational Risk Framework including the effective application of risk toolkit eg. KPIs/KRIs, CSTs and reporting.
• Ensure material risk exposures and related issues are reported to the responsible governance committees and to Group and business level committees as appropriate.

Governance

• MAS Regulatory Compliance
• Adhere to Responsible Financing Regulations
• Adhere to Group Policies and Standards
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Unsecured Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• PM&F / SCMAC
• Collections
• WRB Business
• Credit Initiation and FRMU
• Compliance
• Operations
• Group Risk
• CCH Singapore
• EXCO
• GIA

Other Responsibilities

• Embed Here for good and Group’s brand and values in SG Unsecured CRM.
• Perform other responsibilities assigned under Group, Country, Business or functional policies and procedures.

Skills and Experience

Our Ideal Candidate

• 12+ years of experience in Credit Risk Management, Analytics and Risk framework.
• Bachelor’s university degree, preferably in a Quantitative Discipline
• Good knowledge of banking practice, financial markets, Basel III and Retail Banking lending products.
• Strong analytical skills and ability to make independent decisions with a strong sense of empowerment and influencing skills to command the respect of a cross functional set of professionals at senior level (internal and external).
• Proven leadership skills.
• Languages - Excellent communication skills – written and oral

Role Specific Technical Competencies

• Risk – Retail Credit
• Risk – Collections
• Risk – Manage Change
• Risk – Operational Risk
• Risk – Manage People
• Risk – Communication and Influencing Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Air Station Pte Ltd is looking for a Digital Product Owner who possesses entrepreneurial mindset and ability to shape the future of product by defining and communicating a compelling vision and strategy to join our dynamic team.

Responsibilities:

• Define and communicate the product vision and strategy.
• Develop and maintain the product roadmap, prioritizing features and timelines.
• Translate business and customer requirements into detailed user stories.
• Collaborate with cross-functional teams to ensure alignment on product requirements.
• Prioritize the product backlog based on business value, customer needs, and technical feasibility.
• Participate in sprint planning and provide clarity on user stories and acceptance criteria.
• Act as the point of contact for development teams during product development.
• Facilitate user acceptance testing and incorporate user feedback.
• Plan and coordinate product releases, including feature launches and updates.
• Monitor product performance, gather customer feedback, and identify improvement opportunities.
• Collaborate with various teams to ensure a cohesive and customer-focused product experience.

Requirements:

• Bachelor's degree in a relevant field (e.g., Business, Computer Science, or Engineering).
• Proven experience as a Product Owner in Ecommerce or web app development.
• Exceptional communication, collaboration, and leadership skills.
• Strong analytical and problem-solving abilities.
• Deep understanding of user experience and a customer-centric mindset.
• Familiarity with Ecommerce and web app best practices.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.

Position : Operation Specialist

• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
  Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Requirements:

• Min 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• New Product process design and line setup.
• Understand SAP concept and align process design
• Work closely with local and HQ (Japan) designers on product change requirements, plan with the local group of members.
• Draft the implementation schedule to meet target date, disseminate and finetune the scheduled with production PICs for the implementation to be carried out smoothly.
• Follow up with related members and enforce the usage of systems developed for operation change tracking.
• Understand key functions and product master setting rules of ERP (SAP) system, process-related inline systems, traceability requirements, to align the process design with the systems.

Requirements:

• Diploma/Degree in Engineering Electrical & Electronics.
• Prefer 2 year(s) of working experience in the related field in the PCB manufacturing environment.
• Good statistical and analytical skills.
• Good communication, planning and coordination skills.
• Entry level are welcome as training will be provided.
• Travelling to Batam Factory and staying for project (min. 2weeks to max 2 months stay per visit depending on project requirements.

Electronics Manufacturing Industry

East Area/Bedok Area

5 days work week

Interested candidates, please forward a detailed resume to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

• Position: Senior Management Information Systems IT Manager (MIS/ Strategy/Retail Industry)
• Location: Changi Business park
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Basic up to $9,500 + Performance Bonus +
• Duration: Permanent
• Industry: Financial Technology (FinTech) Industry

Main Responsibilities:

• Work with stakeholders to identify business needs and requirements
• Develop and execute the MIS strategy that aligns with the organization’s goals
• Identify emerging technologies and trends to enhance our MIS capabilities
• Lead the design, implementation and maintenance of information systems as part of SDLC and data management practices
• Ensure the security, integrity and accessibility of data
• Write functional and technical documentation for applications and reporting solutions
• Perform system architecture design and code reviews to ensure high-quality code standards
• Establish data governance policies and procedures to ensure compliance and quality of data protection and privacy.
• Implement data analytics initiatives to support strategic planning and operational efficiency
• Drive continuous improvements and lead initiatives for system enhancement and process optimization
• Lead and mentor the team in defining project requirements, tracking, functional documentation and training materials
• Work with relevant stakeholders on user acceptance testing
• Facilitate workshops and training sessions to enhance data literacy across the organization
• Plan and conduct end-user training
• Evaluate and recommend technology investment, manage budget ensuring efficient allocation of resources
• Stay abreast of industry trends, emerging technologies and best practices

Requirements:

• Degree in Computer Science or its equivalent
• Minimum 8 years of experience in MIS with at least 5 years in a leadership role
• Proven track record in projection management and system implementation
• Strong understanding of database management, data analytics and information systems architecture
• Preferably with experience in POS or Retail industry
• Bilingual in English & Mandarin to liaise with associates who can only speak mandarin

Email your resume to [email protected]

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job highlights

Snacks, Yoga and fitness, Six insurances and one fund, Five insurances and one fund, Stock options, Positive team atmosphere, Career growth opportunity, Paid leave, Flat organization, 100+ mil users, Industry experts, Meal allowance, Meals provided, Competitive compensation, Flexible hours, Housing subsidy

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business;

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;

3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;

4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale;

5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications

1. Excellent interpersonal and communication skills to influence and reach agreements with others;

2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.

3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;

4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;

5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;

6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• 5 Days work week

Key Responsibilities:

• Develop and launch new seafood products for retail and online sales.
• Conduct market research to identify trends and customer preferences.
• Collaborate with suppliers and vendors to source quality ingredients.
• Work with the marketing team to promote new products.
• Monitor product performance and gather customer feedback for continuous improvement.

Qualifications:

• Experience in product development, preferably in the food industry.
• Strong understanding of market trends and consumer behavior.
• Creative mindset with attention to detail.
• Excellent project management and communication skills.
• Ability to work both independently and as part of a team.

Join us in shaping the future of seafood products at Greenwood Fish Market for both retail and online customers!

• Position: Junior Sales Executive (Account Management)
• Location: Ang Mo Kio
• Working hours: Monday to Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $3,500 Basic Salary + Commission + Performance Bonus + 21 Days Annual Leave
• Duration: Permanent
• Industry: Security & Communication Solutions

Main Responsibilities:

• Establish sales pipelines by prospecting, forecasting and projecting expected sales volume and profit for existing and new products
• Ability to analyse market trending and competitors’ movement
• Sell to new, existing and potential prospects as well as provide sales support to partners to participate in closing and order or to facilitate and add value to the selling process
• Develop new customer accounts
• Provides product, service, or equipment technical and engineering information by answering to customers’ requests

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum Diploma in Professional Certificate, Engineering (Mechanical), Engineering (Others) or equivalent
• At least 1 to 2 years of sales experience, preferably in security technology and IT/networking/PA field
• Knowledge of AutoCAD drawing for basic setup**
• Possess valid class 3 license and with own car is preferred
• Training is provided for inexperienced candidates

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Scope:

• You will be responsible for the execution and administration of Performance Management cycles for staffs to support the overall human resource strategies.
• This includes the annual performance appraisal exercise, promotion exercises, probation and confirmation of employment of non-medical employees and other compensation related tasks for medical staff.
• You will have opportunities to work hand in hand with stakeholders to learn and to devise strategies for the management of performance and career planning.
• You will also have opportunities to be involved in compensation related projects.

Requirements

• Min Degree in Human Resource Management
• Prior experience with performance management is an added advantage
• Able to start work immediately or short notice

Interested candidates, please forward your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

• 5 Days work week

Key Responsibilities:

• Develop and launch new seafood products for retail and online sales.
• Conduct market research to identify trends and customer preferences.
• Collaborate with suppliers and vendors to source quality ingredients.
• Work with the marketing team to promote new products.
• Monitor product performance and gather customer feedback for continuous improvement.

Qualifications:

• Experience in product development, preferably in the food industry.
• Strong understanding of market trends and consumer behavior.
• Creative mindset with attention to detail.
• Excellent project management and communication skills.
• Ability to work both independently and as part of a team.

Join us in shaping the future of seafood products at Greenwood Fish Market for both retail and online customers!

Our client is one of the leading companies in the shipping (liner trade/ container) industry. They are currently seeking for Senior Operation Executive (Fuel Management) to be part of the team.

The ideal candidate will have toestablish the fuel consumption budget for all company vessels, track and evaluate daily fuel consumption indicators, monitor on-site fuelling operations, implement and supervise quantity inspections, seal management, and the discharge of oily water, with the aim of reducing fuel costs.

JOB DIMENSION (SCOPE)

• Develop the fuel consumption budget, track, collect, and analyze fuel consumption data for the fleet.
• Analyze and study the relationships between schedule, speed, and fuel consumption, and formulate and adjust the sea mile fuel consumption indicators and voyage fuel consumption indicators.
• Track, collect, and analyze the monthly sea mile fuel consumption and the complete round-trip fuel consumption of vessels.
• Develop plans for quantity inspections and oily water discharge and implement and monitor these operations.
• Understand the management of fuel and lubricants on board vessels, analyze the reasons for excessive fuel consumption during voyages, and provide feedback on quantity inspection results.
• Implement and monitor the sealing of vessels during fuelling and oily water discharge operations.
• Arrange and implement focused inspections and monitoring for vessels with abnormal fuel consumption, issues found during quantity inspections, and problems discovered during oily water discharge.
• Conduct pre-boarding discussions with the captain and chief engineer, introduce the route conditions, clarify voyage fuel consumption indicators, and guide vessels in speed reduction for energy savings.
• Assess and evaluate the fuel consumption, oily water discharge, and seal management of owned and chartered vessels.
• Review fuel and lubricant fuelling documents and inspection reports; for disputed fuel quantities or quality concerns, provide feedback to the relevant departments for resolution and follow-up, maintaining records.

REQUIREMENT

• Educational Background: Associate Degree or above in relevant field
• Work Experience: 5 years or more of experience in fuel, lubricants, or engine management for vessels
• Knowledge/Certifications: Knowledge of marine engine, navigation, or fuel and lubricant management
• Skills: Strong verbal communication and written organizational skills, good English listening and speaking abilities, and computer proficiency.

Job Purpose

• Support the Manager in managing a fleet of LNG carriers
• Ensure effective communication and co-ordination with Charterer, Owners, and Ship Technical Managers
• Ensure safe and reliable transportation of LNG and maximize Owner profits
• Support LNG and Offshore division in managing customer relationships and enhancing overall commercial value.

Role and Responsibilities

1. Owner representative for a fleet of LNG carriers on long term charterer

• Administer Project Budgets with the Ship Managers
• Manage Internal Approval process and interact/liaise with Technical and Commercial Teams overseas.
• Give Asset Management input in response to Tenders and Presentation Materials and follow up activities
• Develop relationships with existing and potential clients and other related organizations
• Provide Operational Input for Contractual compliance matters

2. Ensure effective governance and compliance of all commercial and ship management contracts.

• Time Charterparties
• Ship Management Agreements
• Support Finance Team of the project (Appointed Corporate Service Provider)

3. Manage and resolve commercial disputes and ensure Owner interests are protected. These will include but not be limited to:

• Liaising with Charterers and review of off hire reconciliation statements.
• Review and negotiate time charterparty performance claims and report to manager/owner before settlement.
• Keep all stakeholders fully updated on progress and close out

4. Ensure vigorous control and review of ship technical manager actual spend v budget

• Review expenditure requests (AFE) over approved budget and obtain manager sign off.
• Prepare quarterly / year end OPEX reports with variance analysis for manager review and sign off.
• Review annual OPEX and dry dock budgets - seek necessary approvals.

5. Ensure effective communications with all stakeholders.

• Liaise with Charterer(s), Ship technical manager (Fleet Manager, Technical Manager and Voyage Manager), Finance team, P&I Club
• Report to Manager – Asset Management, Management, Headquarters, Board of Directors (Joint Ventures), Shareholders (Joint Ventures)

6. Ensure (HQ) reports are submitted as per the agreed deadlines

• Liaise closely with Finance Team and prepare Budget documents and analysis for approvals
• Liaise closely with Finance Team to prepare and submit long term P&L projections.
• Handle ad-hoc requests // clarifications from HQ (Shareholders / Owners).

7. Support insurance manager and minimize impact to P&L

• Support insurance manager to ensure rightful claims are raised and recovered.
• Liaise with Finance team to ensure appropriate provisions are allocated to financial statements
• Update (HQ), Senior Leadership, Directors and Shareholders with manager supervision and guidance on the Insurance / claims /Settlement matters

8. Prepare and organize

• Ensure Monthly KPI scorecards are sent to Charterers / Owners.
• Review monthly OPEX reports and variance analysis submitted by Ship technical managers
• Quarterly business reports. Submit to Board of Directors and Shareholders.
• Prepare/ organize director and shareholder meeting materials.

9. Owner representative

• Assist Manager during crisis management situations.
• Deputize for Manager when on holiday or away on business trips.
• Represent company and JVs at owner, charterer and Industry events.

10. Projects

• Provide commercial/operational support to business development // project teams when required.

Qualifications:

• Degree in maritime and/ or business
• Familiarity with Tankers time charter/ shipbuilding contractual terms and associated commercial agreements
• Ability to read basic financial statements
• Good cultural awareness with the ability to engage with various stakeholders worldwide
• Excellent communication skills
• Well organized and able to manage multiple tasks // projects by oneself
• Commercially astute with a sharp eye for detail
• Numerically astute and comfortable reporting large numbers to management (USD$ millions)
• Capable to report complex commercial matters in a few salient points and provide resolution(s) to manager
• Strong negotiation and dispute resolution skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

• Japanese MNC (ship management)
• Mon-Fri / 9am-5.30pm
• 3 years related experience
• Special Purpose Company (SPC) management is a must

Job Details for LNG Company and Finance management

• Daily Cash management of the SPVs
• Preparation & Review of Annual Budget
• Periodical reporting to MOL / Shareholders
• Cash Flow management and forecast
• Actual vs Budget analysis
• Creating Finance model
• Responsible for management of the loans from Banks (project finance)/Shareholders
• Dealing with Bank / Lenders.
• To ensure all necessary payments such as Opex, Management fee and Loan repayments are made in a timely manner
• Contractual requirement managements (TCP, Facility agreement, Shareholders Agreement, Management Agreement etc)
• Invoicing
• Correspondence with other stakeholders
• Company secretary matters (Resolutions, registrations and maintenance of corporate documents etc.)
• Preparing for Shareholders meeting
• Flag country matter
• Review work practices and procedures for better operational efficiency
• Any ad-hoc duties as assigned by the superior and Management

Job Requirements

• Minimum Diploma in Business, Economics, Law, Account or equivalent qualification.
• Possess a minimum 3 years working experience in Commercial, SPC (Special Purpose company) management, accounting and/or financing.
• Good interpersonal and communication skills
• Team player with positive working attitude
• Meticulous and Good time management skills
• Proficient in use of MS office applications
• Able to work independently
• Experience in shipping industry is beneficial
• Experience in management of project finance is beneficial.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

• 5 Days work week

Key Responsibilities:

• Develop and launch new seafood products for retail and online sales.
• Conduct market research to identify trends and customer preferences.
• Collaborate with suppliers and vendors to source quality ingredients.
• Work with the marketing team to promote new products.
• Monitor product performance and gather customer feedback for continuous improvement.

Qualifications:

• Experience in product development, preferably in the food industry.
• Strong understanding of market trends and consumer behavior.
• Creative mindset with attention to detail.
• Excellent project management and communication skills.
• Ability to work both independently and as part of a team.

Join us in shaping the future of seafood products at Greenwood Fish Market for both retail and online customers!

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope

• Manage and oversee project documentations and subcontractor matters

• Perform system setup and resolve technical issues

• Basic setup of network switches and able to perform network check.

• Testing of products in indoor/ outdoor environment

Requirements

• Diploma in Mechatronics/ Electrical/ Electronics / Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent

• Basic understanding in physical security system

• Knowledge in any of the following will be a strong plus:

i) Setup Operating System, Network System, Wireless System

ii) Setup Security System e.g. Intrusion Detection System, CCTV System, Access Control System.

• Class 3 vehicle licence is required

Licence no: 12C6060

• Lead the development and execution of ARP product strategies, ensuring alignment with business objectives and driving portfolio growth.
• Spearhead digitization efforts, optimizing risk-reward processes and enhancing operational efficiency through innovative solutions.
• Conduct market research and analysis to identify trends and opportunities, while developing targeted marketing materials to drive acquisition channels.
• Provide product training for internal and external stakeholders, fostering strong relationships with channel partners and associations.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of ARP, commercial lending and trade products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities:

- Engage with ByteDance's international business lines, thoroughly understand business scenarios and logic, and combine payment industry experience to produce product solutions that support business development and innovation continuously.

- Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and improve product user experience and enrich product features as well as value proposition.

- Responsible for the payment product's design and iteration, from conception, design, development, testing, release and operation, for user scenarios including checkout, withdrawal, refund, etc., which adapt to various global business lines, optimizing user payment experience and improving business key indicators (e.g. Payment Conversion Rate & Success Rate). Product design covers user interaction, backend system design, risk control and AML integration, data analysis, etc.

- Be responsible for business metrics, continuously enhance payment product capabilities based on these metrics, keep up with the latest industry trends, develop product optimization plans suitable for the business, and promote their implementation.

- Operate products by targeting regulatory issues, user feedback, and data analysis to continuously improve user experience, increase customer acquisition and retention. Identify insights and trends in product features to strengthen product competitiveness.

- Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets. Continuously optimize the product request acceptance process and improve delivery efficiency.

Qualifications

Minimum Qualifications:

- Skilled in communication with various functional teams, establishing cooperation and trust, and able to find effective solutions in multi-team collaborations.

- Strong ownership, prompt response, quick implementation, drive, and a spirit of collaboration without boundaries, taking full responsibility for overall business.

- Strong business sense and user experience design skills. Strong attention to detail and user experience. Passionate about developing products and experiences with deep customer empathy.

- Strong logical thinking and structural thinking, excellent ability of abstraction and induction.

- Comfortable with ambiguity and changes in a fast-paced environment; self-driven, positive attitude, and team player.

- Good communication with global stakeholder collaboration and management skills.

Preferred Qualifications:

- 3+ years of experience with hands-on experience of consumer-facing product lifecycle management, including competitive analysis and user research, requirement analysis, product requirement specification, data analysis and operation.

- Payment domain knowledge of the payment/wallet/card/settlement/digital banking related products, cross-border payment or user product experience is preferred.

- Familiar with E-commerce/Livestreaming/Game/Music or other payment scenarios, strong business sensitivity and abstraction ability.

- Technical background is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.