● Ensure the continuous availability and optimal performance of the Customer Service CRM System.
● Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
● Design, prepare, and execute comprehensive validation scenarios for new features.
● Collaborate with cross-functional teams including Product Management, QA, and Access
Administrator to coordinate the testing, implementation, and successful deployment of system updates.
● Drive system adoption by increasing awareness and aligning with the Training team, QA, andInbound leaders to promote new features.
● Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.
Additional Information:
- 10 months Contract Role
- Must be comfortable for Business Travels within Asia Pacific Region
Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.
EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K