Summary:

Co-ordinate with respective factory teams including CLS Tech Support, CLS Production, HPE Procurement, Material team, HPE Product Engineering team, Test team etc. to ensure all area of focus are well prepared and ready for factory inspection.

Detailed Description:

Performs tasks such as, but not limited to, the following:

• Prepare product sample for agency inspection.
• Perform internal product compliance audits.
• Verify relevant documentation revision and content.
• Prepare and host Factory tour (Incoming Inspection/Production Lines/Finished Products/Lab/Testing areas) with auditor/HPE representative.
• Coordinate product safety factory inspection with relevant engineers (Test/PE/Procurement) and Production to ensure compliance to applicable HPE standards and product regulatory requirements.
• Pursue Supplier CoC availability by purchased batches as “verification of purchased parts” for critical component materials from relevant Proc Engr (e.g. power supply/ PCB/ plastic materials/ batteries/labels) that is requested by the agency auditor.
• Traceability of manufacturer and flame rating for incoming material e.g. plastic material/PCB used in products.
• Keep in touch with relevant Global Product Regulatory team to track and understand the updates to requirements.
• Report any regulatory changes/escalation to management and inform applicable departments.
• Track and maintain the latest version certificates and test reports from the certification body.
• Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards)
• Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements
• Provides support in order to optimize processes, identifies and initiates opportunities to reduce costs
• Prepares and collects data from the key points of the processes and prepares the internal quality reports
• Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators
• Participates in the activities of PFMEA, 8D analysis and elaboration of Control Plan
• Assesses and updates working instructions for specific products

Requirements:

• Bachelor's Degree in relevant fields
• 4 to 6 years relevant experience
• Strong knowledge in manufacturing operations Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc
• Good understanding and familiarity with safety regulations such as UL, CSA, TUV, CCC and standards (60950-1, 62368-1), China standard GB 4943.1, GB 9254.1, GB 17625.1
• Good understanding in ISO 9001:2015 Quality Management System (Certified ISO Internal Auditor Preferred)
• Attention to Detail: Strong attention to detail is crucial for identifying potential safety issues.
• Team Collaboration: Ability to work effectively with cross-functional teams, including design, manufacturing, and quality assurance.
• Technical Knowledge: Understanding of product design, materials, and manufacturing processes, as well as quality and process improvements techniques and tools.
• Problem-Solving Skills: Strong analytical skills to identify potential safety issues and develop solutions.
• Communication: Excellent verbal and written communication skills for reporting and training, effectively communicate with a wide variety of internal and external customers teamwork skills;

OTHER INFO:-

• Work Location: 452 Alexandra Road, Singapore 119961 [Near Labrador Park MRT]
• Working Days / Hours: 8am to 5.30pm / 8.30am to 6pm (Mondays to Fridays)

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Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

• Be their first Product Manager to manage product developments in APAC
• Own end-to-end product roadmaps

About Our Client

Our client is one of the market leaders in the IoT utilising AI technologies to better the lives of their users. They are looking for a Product Manager - Energy Management who will be the first hire in APAC to look into developing new AI-driven products and automations that will enhance energy efficiencies.

Job Description

The Product Manager - Energy Management will need to be a superb communicator to work with and influence with stakeholders across different seniorities, both internally and externally. You will need develop a compelling new AI-driven automated for the energy management industry. You should be able to conduct data analysis on energy automation, consumption and identify potential inefficiencies and energy savings.

The Successful Applicant

The ideal candidate must have the following:

• 3 or more years' of experience in the product management within energy management
• Experience in AI/ML applications within the energy management space
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions

What's on Offer

Our client offers an amazing opportunity to join one of the well-loved IoT companies globally who is partnering with some of the largest brands in the world. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-112024-6603836

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

As a highly collaborative organization, our data engineers work cross-functionally with software engineering, data science, and product management to optimize growth, strategy, and experience for our 3 billion plus users, as well as our internal employee community. In this role, you will see a direct correlation between your work, company growth, and user satisfaction. Beyond this, you will work with some of the brightest minds in the industry, and you'll have a unique opportunity to solve some of the most interesting data challenges with efficiency and integrity, at a scale few companies can match.

RESPONSIBILITIES

• Manage and execute data warehouse plans for a product or a group of products to solve well-scoped problems
• Identify the data needed for a business problem and implement logging required to ensure availability of data, while working with data infrastructure to triage issues and resolve
• Collaborate with engineers, product managers and data scientists to understand data needs, representing key data insights in a meaningful way
• Build data expertise and leverage data controls to ensure privacy, security, compliance, data quality, and operations for allocated areas of ownership
• Design, build and launch new data models and visualizations in production, leveraging common development toolkits
• Independently design, build and launch new data extraction, transformation and loading processes in production, mentoring others around efficient queries
• Support existing processes running in production and implement optimized solutions with limited guidance
• Define and manage SLA for data sets in allocated areas of ownership

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 2+ years of work experience in data engineering
• Experience with SQL, ETL, data modeling, and at least one programming language (e.g., Python, C++, C#, Scala, etc.)

PREFERRED QUALIFICATIONS

• Experience with one or more of the following: data processing automation, data quality, data warehousing, data governance, business intelligence, data visualization, data privacy
• Experience working with terabyte to petabyte scale data

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Product Executive (QA/UAT)

Location: Midview

Salary: Up to $3,800

Testing & Quality Assurance (Information & Communication Technology)

We are seeking a skilled individual with experience in User Acceptance Testing (UAT) and Quality Assurance (QA) to enhance the stability and reliability of our application. This role involves being the primary point of contact for identifying and verifying bugs and issues, effectively communicating with the development team to address these concerns and conducting thorough UAT before each app release. The ideal candidate will possess a keen eye for detail, strong problem-solving abilities, and the capacity to work collaboratively with technical teams to ensure the highest quality of our software products. This is an opportunity to play a pivotal role in maintaining and improving our app's performance, directly impacting user experience and satisfaction.

Responsibilities:

Candidates will be responsible for performing functional front-end testing across iOS apps, Android apps, and web platforms. The goal is to ensure products meet the highest standards of quality and reliability, with a focus on testing user interfaces, workflows, and responsiveness to maintain cross-platform consistency and adherence to specifications.

The role involves developing and documenting detailed test plans and test cases that align with business requirements and user stories. Candidates should be proficient in executing these plans efficiently, optimizing test coverage, and identifying key areas for focused testing.

Candidates will conduct thorough regression testing to ensure new features and bug fixes do not affect existing functionality. This requires proactively identifying potential risks and collaborating with internal teams to prioritize and resolve issues.

Strong attention to detail is essential for identifying UI/UX inconsistencies and technical bugs. Candidates should possess excellent problem-solving skills to investigate and pinpoint technical issues effectively.

Candidates will document bugs in issue tracking systems (such as Jira), writing clear and concise reports, and ensuring timely communication with both technical and non-technical stakeholders. They will be responsible for following up on issues until they are resolved and validating the fixes.

Excellent communication skills are required to bridge the gap between technical and non-technical teams. Candidates must ensure critical information is relayed clearly and promptly, facilitating decision-making during product releases and major updates. Strong interpersonal skills are necessary to work in a collaborative environment and manage competing priorities.

Candidates are expected to contribute to the continuous improvement of internal QA processes by identifying areas for efficiency gains and implementing best practices in testing and documentation.

Finally, candidates should become proficient in all internal tools and stay up to date with evolving product features. They will also be responsible for creating training materials and documentation to support team knowledge sharing.

Qualifications and Requirements:

• Bachelor's degree in a relevant field, such as Computer Science, Product Management, or a related discipline.
• Proven experience in quality assurance and testing of mobile applications, with a strong grasp of QA methodologies and tools.
• Experience working in Agile/Scrum or DevOps environments.
• Experience with software testing tools, such as Jira.
• Solid experience in defining product specifications, user stories, and acceptance criteria.
• Exceptional communication skills to collaborate effectively with cross-functional teams, including developers and designers.
• Proficient in both written and spoken English
• Strong problem-solving abilities and the capacity to identify, analyze, and communicate technical issues.
• Detail-oriented with a dedication to delivering high-quality products to our users.
• Excellent organizational skills to manage multiple tasks and projects concurrently.

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu

R1985241

EA 24C2366

Job Scope:

• Design and develop new products from concept to production
• Collaborate with cross-functional teams, including R&D, manufacturing, and marketing
• Conduct product testing and validation to ensure compliance with specifications and standards
• Analyze market trends and customer feedback to inform product improvements
• Create and maintain technical documentation, including specifications and manuals
• Support the manufacturing process by providing technical guidance and troubleshooting
• Participate in product lifecycle management, including updates and phase-out strategies
• Conduct cost analysis and optimize product designs for manufacturability
• Work closely with suppliers and vendors to ensure quality materials and components
• Assist in training sales and support teams on product features and benefits

Requirements:

• Degree or Diploma in Mechanical or Mechatronics Engineering
• Over 3 years of experience in setting up automation equipment
• Strong knowledge of electromechatronic systems
• Good problem-solving and analytical skills
• Ability to work independently and communicate effectively at all levels
• Team player with a high level of motivation
• Willingness to travel overseas for field support as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

General Description & Mission:

The main mission is to manage the evolution of software solutions that support data processing for all of the Telecom offers of the Thales DIS MCS division for the Telecom, M2M and IOT markets.

You will play the role of Product Owner and you will be responsible for software solutions within the Product Engineering team located in Gémenos and Singapore. You will be responsible for their life cycles and the continuity of their services.

As a software solution expert, you will lead technical projects, optimize processes and ensure the best level of services within the Product Engineering team located in Gémenos / Singapore.

As part of a diverse team, you will work on a portfolio of solutions deployed and maintained either in Thales DIS factories around the world or in a Public/Private Cloud environment. You will fulfill an integral software engineering role, involved in many aspects of software development throughout the full software lifecycle. You will participate in the digital transformation of Data processing solutions.

Responsibilities:

• Understand the differences between vision, strategy and tactics, short and long term roadmap and value proposition
• Lead ceremonies related to backlog management (refinement, sprint planning, etc.)
• Cut, in accordance with the “Definition Of Ready” and “Definition of Done”, the functionalities into “User Stories” to write them and define the acceptance criteria
• Prioritize product backlog items and maintain an up-to-date backlog for the team
• Facilitate user demos with team members for direct feedback
• Measure the progress of “delivery” with the scrum master / agile coach
• Produce simple indicators on the use of the product by users (active daily users, etc.)
• Resolve, with the help of managers and architects, conflicts/problems/priority decisions
• Support deployment teams
• Provide expertise for solving complex problems (L3 level)
• Participate in the continuous improvement of your job
• Internal stakeholders : 90%You are in contact with the agile development teams and other stakeholders in the Data processing product line. to know
  Product Engineering Department, Development, Infra deployment & support,
  Production sites (in particular the “Data processing”, Equipment technical engineer and Managers teams)
  Operation IT/IS Manufacturing and office
  Cloud ops
  You are in contact with product and business experts.
  You seek buy-in and promote collaboration within Data Processing engineering teams. You understand the challenges provided by product/service managers and its ecosystem:
  Technical consultants
  Order process management
  IT department: MSC, local IT managers, Corporate IT managers
  Industrial and Maintenance Department
  Corp Security department
• External stakeholders : 10%Subcontractors and suppliers
• Lead or participate in projects aimed at developing and improving the efficiency of data processing.
• Contribute to the digital transformation project (Devops)
• Failure analysis (software, method, process).
• Update the knowledge base with software/process information after each deployment and issue.
• Participate in the definition of activity KPIs.

Requirements:

• Master’s degree in engineering, Computer Science or related field
• At least 3 years of proven experience as project leader in industrial and software environment, or with 5 year experiences in Industrial software development
• Good project management skills
• Excellent technical skills and software development experience
• Agile framework skills (Scrum, Kanban, etc.)
• Fluent English (oral and written)
• Customer service oriented, organized, autonomous. Able to prioritize and provide timely technical solution support.
• Good communication skills to coordinate other team members
• Good technical background in the areas of smart cards, telecommunications, banking, identity, cryptography and overall security.
• Experience in C/C++/Java/python software development languages
• Experience using relational databases (Oracle/MariaDb/PostgreSQL, SQL queries)
• Technical skills and experience in Cloud architecture environment and solution design
• Technical skills in IT infrastructure, Windows/Linux system configuration, network design
• Basic knowledge of Agile and SCRUM methods
• Problem-solving methodology, tenacious with a problem-solving approach
• Autonomy, initiative and team spirit.
• Curious to support innovation.
• Customer and business oriented
• Anticipate the needs and expectations of the company.
• Eager to learn and be challenged to develop new skills and experiences.
• Strong team player with a positive attitude and networking skills
• Be rigorous, guarantee responsibility, keep your promises.
• Proven ability to excel in a fast-paced environment.

DESCRIPTION

- Sizing, calculation, design layour, quantities and estimation based on drawings

- Provide technical support to sales team

- Prepare quote and technical proposal

- Attend meetings with consultants, engineers and clients

- On site troubleshooting/servicing work, resolving technical issues including system testing and commissioning

- Any adhoc tasks assigned by the management from time to time

REQUIREMENTS

- Knowledge in electrical and electronics

- Competent in AutoCAD

- Knowledge of BIM

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Regional Market & Consumer Insight Champion:

You'll be the expert, deeply immersed in the unique cultural nuances, market dynamics, and consumer behaviors that define this specific area. Your role is to capture critical regional market and consumer insights, swiftly relaying these invaluable nuggets of knowledge to the DMI team. This involves:

• Hyperlocal Trend Tracking: Continuously monitoring regional market trends and consumer preferences, identifying emerging opportunities, and potential pitfalls specific to this region. You'll be the go-to source for understanding what makes this market tick.
• Regional Competitive Landscape Analysis: Develop and dissect market trend reports through a distinctly regional lens. You'll provide a comprehensive view of the competitive landscape within this specific area, anticipating competitor moves and uncovering unmet consumer needs unique to this region. Think local, act local.
• Competitive Intelligence Gathering: Maintain a laser focus on competitor activities within the region. Share key regional insights with relevant stakeholders, ensuring we maintain a competitive edge and inform regionally-targeted marketing strategies.

Regional Product Campaign Maestro:

Orchestrate the success of new product developments (NPD) and ongoing marketing campaigns within this unique region, ensuring perfect harmony with overall business objectives and regional market demands. Your responsibilities include:

• Regionally-Tailored Campaign Leadership: Spearhead new product launch campaigns from concept to execution, adapting global strategies to resonate deeply within this specific regional market. This involves developing creative concepts that speak to the local audience, defining regionally-relevant campaign objectives, and creating comprehensive toolkits tailored for local market implementation.
• Culturally-Relevant Creative Management: Oversee the creative process, collaborating with cross-functional teams, and ensuring consistent yet culturally-sensitive brand messaging across all regional touchpoints. Your understanding of the regional nuances will be key to campaign success.
• Regional Product Strategy Architect: Define key Unique Selling Propositions (USPs) that resonate with the regional consumer, optimize pricing for the local market, tailor the product range to regional preferences, and manage a phased rollout strategy designed for this specific area.
• Regional Launch Navigator: Provide new launch sizing guidance and expertly manage the new launch staging, taking into account regional market particularities and distribution channels. Closely monitor the effectiveness of these strategies within the region, making necessary adjustments to maximize impact.

Responsibilities:

· Partner with suppliers to develop and implement effective marketing strategies and plans that align with company objectives, target audience, and market trends.

· Oversee the accurate forecasting and tracking of inventory levels, ensuring alignment with business goals and ensuring availability of products to meet demand.

· Prepare and analyze detailed business performance reports, tracking key performance indicators (KPIs), sales trends, and inventory data, and provide actionable insights to both suppliers and internal teams.

· Regularly organize and conduct business review meetings with suppliers, discussing sales performance, inventory management, and potential improvements to strengthen the partnership.

· Build and maintain strong relationships with suppliers to foster trust, collaboration, and mutual business growth. Address supplier concerns and provide ongoing support.

· Lead efforts to create demand for products by developing and executing marketing campaigns, product promotions, and new product launches.

· Plan and implement product promotional activities in collaboration with suppliers, ensuring maximum visibility and market penetration.

· Collaborate closely with the Sales and Field Application Engineering (FAE) teams to align on sales targets, product offerings, and technical support, ensuring a cohesive strategy to meet revenue and profit goals.

· Work towards achieving overall revenue and profit objectives by focusing on growth opportunities with suppliers, analyzing market trends, and refining sales strategies.

· Monitor and track supplier performance against set objectives and targets, ensuring both internal and external stakeholders are aligned with the company’s business goals.

Requirements:

• Diploma or Degree in engineering electronics or equivalent

• Minimum 3 years relevant product marketing experience from semiconductor industry

• Excellent interpersonal, communication and presentation skills

• Good analytical skills and proficient in MS office applications

• Outgoing personality, positive and a strong drive to succeed

• Overseas travel is required

Queenie Chua

R24125459

Responsibilities:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

Requirements:

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Responsibilities:

• Design the development roadmap according to the strategic vision and goals.
• Create and review Product Requirements Document (PRD) for easy tracking within the project group.
• Ensure the project is executed according to schedule to meet the deadlines.
• Communicate with Engineers / Designers as well as internal stakeholders to ensure they meet users' needs and those that offer the greatest value are prioritized.
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets.
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product.
• Articulate new features and enhancements to users and internal stakeholders.
• Support ongoing product use, create documentation that outlines changes regarding the functionality and provide support to users.
• Track and analyze key user metrics to form feedback loop for continuous improvements.

Requirements:

• 5+ years of proven experience as a Product Manager from Technology, Fin-tech, Finance industry.
• Experience in product lifecycle management, preferably in an agile framework.
• Strong time-management and organizational skills with ability to objectively prioritize.
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks.
• Excellent relationship building and communication skills.
• Self-starter who is able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven.
• Proficiency in written and spoken English is a must.

Job Description

• Define product vision, strategy, and roadmap based on business research, customer (internal/external) needs, and competitive analysis.
• Collaborate with cross-functional teams, including business, engineering, and BI/ML, to develop and launch new products or enhancements.
• Conduct audience and process research and analysis to identify customer needs and opportunities for product growth.
• Lead and manage product and project teams to ensure that delivery is up to impact outcomes, time, cost, quality, governance, and satisfaction, as per agreed product roadmaps.
• Prioritize product features and enhancements, working closely with development teams to ensure timely delivery.
• Gather and incorporate feedback from customers, stakeholders, and market trends to continuously improve products.
• Define and lead training and user engagement strategy to ensure solution adoption.
• Responsible for software, hardware, and professional services contracts and budgets.
• Monitors the emergence of new data development technologies and methodologies and where appropriate applies it to the data analytics development process.

Job Requirements

• Advanced degree or equivalent experience in Computer Science, Engineering, or Information Systems.
• 10+ years of experience in Data Analytics.
• 7+ years of experience in Data-intensive product development.
• Proven record of working with analytics, and ML/AI solutions.
• Professional Certification in Agile (preferable).
• Good knowledge of at least one of the functional areas: customer relationships and sales, e-com/freight forwarding/express/logistics operations, and service operations.
• Experience with data modeling principles, DWH.
• Experience with Tableau/ Power BI/ Cognos.
• Experience working Agile and DevOps; familiar with DataOps.
• Understanding of cloud storage, hosting, and computing environments.
• Must be able to work collaboratively with cross-functional cross-geographical teams to analyze and understand business needs.
• Good oral and written English: ready to present to a technical audience.

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 50,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!

About the role:

At Aspire, we have very ambitious plans of scaling to new geographies, and be the #1 Business Account everywhere we operate.

Our ultimate goal is to make Aspire the primary business account for our customers. To achieve this, we must ensure Aspire supports all their financial workflows seamlessly.

This requires a deep understanding of these workflows in every market we serve, identifying product gaps, determining how we can stand out, and crafting a tailored product strategy and roadmap for each market.

We are seeking a highly skilled and motivated Senior Product Manager to help lead such initiatives. You will be responsible for leading the strategy, development, and coordination of the efforts to build Payments and Software Capabilities. You will work closely with engineering, design, operations, and business teams to ensure our product offerings meet the needs of our customers.

Key Responsibilities:

• Market Analysis: Conduct market research to stay abreast of industry trends, competitive landscape, and customer needs to inform product decisions.
• Strategy & Product Roadmap Development: Define and drive the product strategy to ensure that we can stay #1 in each of our target markets, ensuring alignment with the company’s overall goals and objectives. Derive clear roadmaps.
• Stakeholder Management: Collaborate with internal stakeholders, including engineering, operations, and commercial teams, to gather requirements and ensure successful project execution.
• Technical Expertise: Understand technical aspects of payment integrations to effectively communicate with engineering teams and troubleshoot issues as they arise.
• Performance Monitoring: Track and analyse key performance metrics to measure the success of integrations and identify areas for improvement.
• Compliance: Ensure all integrations comply with relevant regulations and security standards.

Minimum qualifications:

• 5 years working experience as a Product Manager or Senior Product Manager
• Experience in FinTech sector, ideally in B2B Neobanks
• Strong sense of initiative. Thrives in ambiguity, quickly clarifies complex topics, simplifies them for stakeholders, and develops clear, actionable plans.
• Demonstrated sharp problem-solving skills with strong attention to details
• Ability to drive negotiations with different stakeholders to make informed trade-offs
• Data-driven - has the ability to extract insights from raw data and communicate them clearly
• Outstanding communication, presentation and leadership skills

Preferred qualifications:

• Has experience launching Products from 0 to 1

Responsibilities:

• Plan, execute, and manage the launch of the AI video editing app.

• Develop marketing campaigns to create pre-launch buzz and post-launch user acquisition.

• Collaborate with developers and designers to finalize the product.

• Ensure compliance with PDPA and international regulations.

• Build relationships with influencers and media outlets.

• Analyze performance metrics and iterate on launch strategies.

Requirements:

• 3-5 years of experience in product launches and digital marketing.

• Strong understanding of mobile app ecosystems and SaaS business models.

• Proven ability to manage projects and meet deadlines.

• Technical understanding of AI and video editing tools is a plus.

Rakuten Asia Pte. Ltd., located in the heart of Singapore's Central Business District, serves as the Asia Regional headquarters for Rakuten. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia encompasses various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, Rakuten Asia is enhancing Rakuten Group's core competencies to lead in an increasingly digitalized world.

We are seeking a highly skilled and experienced Senior Product Manager to design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. The Product Manager will serve as the central resource, coordinating with design, process, manufacturing, test, quality, and marketing teams as the product(s) move to production and distribution. This role involves active participation throughout all stages of a product’s lifecycle, including modifications, upgrades, and maintenance of the product or product line.

• Collaboration & Interaction: Creates formal networks involving coordination among groups. Focuses on providing thought leadership and works on broader organization projects, which requires understanding of wider business. Requires conveying advanced information and persuading several diverse stakeholders/audiences. Recognized internally as a subject matter expert. May direct the activities of others.
• Complexity & Problem Solving: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Requires conceptual thinking to understand advanced issues and implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact the entire function.
• Knowledge & Application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways.

Preferred Qualifications:

• Requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience. Barriers to entry may require committee review.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Job Description:

1) Product Profitability Analysis, Production Improvement Plan

• Analyse the product profitability and actual key operation factors having impact on efficiency and profitability (For example, consumption, off-spec in production and aging product and management on no. of grades) and check/find the problem to solve or improve.
• Design and monitor production improvement plan to meet business KPI

2) Reporting on the Operation Performance

• Reporting on the operation performance, actions to be taken for problem solving for management or related parties (example monthly business report, ad-hoc reports and etc)
• Communicate and coordinate for the related parties to take the required actions on operation/marketing matters based on the analysis and reporting
• Manage and coordinate the project to accommodate the related parties’ needs in operation/ supply chain (example integrating systems)

3) Value Team (VT) and Business Steering Committee (BSC) Meeting

• Coordinate the VT and BSC meeting for SSNC, distributors, plant and R&D to discuss and action on technical /operation/marketing matters

4) Feedstock Supply (example C8)

• Feedstock supply and communicate with Octene-1 suppliers to secure and maintain the required quantity of Octnene-1 for production, solve the quality matter

5) Market Intelligence and Meet customer specifications and expectation

• Market Intelligence – gather and analyse information for better decision-making and to guide competitive strategy around market opportunity, penetration, and development.
• Ensure high quality of finished product in order to meet customer specifications and expectation.
• Resolve all issues in planning procedures and analyse activities to ensure compliance to finished product quality and service regulations

6) Protocol Design & Integration of Flows in Supply Chain

• Create processes and methods to gather supply chain data.
• Analyze data to identify problematic areas and suggest improvements.
• Plan and implement supply chain optimization projects to increase efficiency and reduce costs (e.g. warehouse-slotting, route planning and etc).
• Analyze the freight forwards and transportation cost to set best route and rate.

7) New Product Business Case Development

• Assist in new product business case development

8) Others

• Any reasonable duties which may be required from management from time to time

Job Requirements:

• Degree in Chemical engineering or Chemistry or other similar engineering
• Plus : business administration, statistics, marketing, etc.
• Total 8 years working experience in similar position
• Knowledge of polyolefin processes or equivalent in petrochemical industry
• Proficient in Microsoft Office and ERP systems, preferably SAP
• Analytical skill and holistic view to operation and problem-solving skills
• Excellence in Communication and coordination

Interested applicants, please email your resume to Alicia Fong Yee

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Project/Product Manager (PM)position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises over 40 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team! At Gentco, you will have the unique opportunity to work on large-scale projects that span across continents and business verticals.

Job Responsibilities:

· Work collaboratively with our global engineering team to deliver and improve industry-leading business applications in a highly iterative pattern

· Understand markets, competition, and user (both internal and external) requirements in depth; take ownership over specific business applications with a willingness to take responsibility for the end result

· Embody a quantitative and statistical approach to project and product management. Designing unbiased KPIs and other metrics to justify project/product outcomes. Regularly survey/interview users for product feedback.

· Responsible for taking projects through their entire lifecycle; refine promising ideas into project proposals for review; oversee the execution of projects, ensuring their quality and timeliness; conduct project retrospectives and documentation tasks upon project completion

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation; take ownership over our Confluence ‘Project Hub’

Requirements:

· 2+ years of experience as a product manager, project manager, or program manager at a software company

· An exceptionally strong communicator (written and spoken). Native/ professional fluency in English and Mandarin is highly desirable to effectively liaise with Chinese-speaking counterparts, understand their technical requirements.

· Highly logical, able to accurately sort problems/deadlines/features by highest impact/ROI

· Highly motivated, with a proactive approach to project ownership and accountability for outcomes and timelines.

Desirable Qualities:

· High level knowledge about modern software architectures and DevOps principles

· Previous work experience related to with B2B ERP/TMS systems

· Previous work experience related to container shipping, freight forwarding, or maritime logistics

About Durapower:

Durapower, a global leader in Energy Storage Systems driving the green transformation, is seeking a dynamic and experienced Corporate Communications Manager to play a pivotal role in elevating brand awareness, thought leadership, and lead & demand generation. This individual contributor will collaborate closely with internal stakeholders and external partners on emerging trends on battery technology and sustainability topics.

You may refer to the news here: https://en.prnasia.acom/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

The Project: DP Pulse | DuraPower and other SaaS Solutions & Services Offerings:

Senior/Technical Sales Executive/Manager – SaaS Solutions

We are seeking a highly motivated and results-driven Senior/Technical Sales Executive/Manager – SaaS Solutions with experience in selling energy technology products such as battery remote monitoring systems, smart charging management systems, and related SaaS solutions and software licenses. The successful candidate will play a critical role in expanding the company's footprint in the energy tech market, focusing on hardware solutions combined with software and cloud-based services.

Key Responsibilities:

• Lead the sales process for energy technology solutions, including battery monitoring systems, smart charging management systems, SaaS platforms, and software licenses for energy management and monitoring.
• Develop and maintain strong relationships with key stakeholders in industries such as electric vehicle (EV) OEMs, fleet operators, utilities, and energy providers.
• Identify and pursue new business opportunities, with a focus on selling both hardware and software solutions (SaaS), leveraging market insights and customer needs.
• Conduct product presentations, demonstrations, and technical discussions to articulate the value proposition of both hardware and SaaS solutions.
• Collaborate with internal teams, including product management, engineering, and customer success, to ensure alignment on customer requirements and solution delivery.
• Create and execute strategic sales plans to meet or exceed revenue targets, including subscription sales for software platforms.
• Monitor and analyze market trends, customer feedback, and competitor activities to stay ahead of the industry curve and inform sales strategies.
• Manage the entire sales cycle, from lead generation to contract negotiation and deal closure, focusing on recurring revenue from SaaS subscriptions and software licenses.
• Provide post-sales support, ensuring smooth onboarding for SaaS platforms and ongoing customer satisfaction.
• Prepare accurate sales forecasts and reports for management, tracking key performance indicators(KPIs) such as customer acquisition, subscription renewals, and software license revenue.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Business, or a related field. A technical background is preferred.
• 5+ years of experience in sales, with a focus on energy technology (battery monitoring systems, smart charging management) and SaaS platforms or software licenses.
• Proven track record of selling complex technical solutions that combine hardware and software (SaaS) components.
• Strong knowledge of subscription-based business models and experience managing recurring revenue streams from software sales.
• Existing network within industries such as EV OEMs, utilities, renewable energy companies, and energy storage providers.
• Demonstrated success in meeting or exceeding sales targets and cultivating long-term client relationships.
• Strong negotiation, presentation, and communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to work independently in a dynamic and fast-paced environment while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Experience selling SaaS platforms related to energy management, IoT solutions, or charging infrastructure.
• Familiarity with cloud-based energy monitoring and data analytics platforms.
• Knowledge of industry regulations and standards in energy storage, smart charging, and renewable energy technologies.

Why Join Us?

• Work in a rapidly growing sector with innovative hardware and software solutions.
• Be a key player in the future of sustainable energy management and EV infrastructure.
• Competitive compensation package, including bonuses, benefits, and opportunities for professional growth.
• Collaborative work environment with a strong focus on innovation and customer success.

Responsibilities:

• Source, coordinate & execute the development of new products and concepts.
• Provide support to various functions to get the necessary information to support the Product Development process and requirement.
• Be highly Involved in product testing and methodology setup
• Responsible for product performance analysis and product documentation; Product Specs, Process Control Plan, etc
• Keep track on product development activities within the scope and account for the product development status.
• Liaise with test laboratory on testing of products
• Build relationships with various stakeholders and provide necessary support to other functions.
• Liaise with suppliers on new product requirement when there is new product development assigned
• Attend overseas trade fairs when required.
• Provide support to department’s activities

Requirements:

• Good computer skills, especially in MS Office
• Meticulous and organized personality
• Good attitude and willingness to learn
• Good team player
• Able to start immediately is preferred.

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The International Team in Coinbase is tasked with expanding the presence and reach of Coinbase products to countries across the globe. The team has supported various initiatives across countries like Australia, India, Singapore and Brazil and there’s more to come. As a close partner to Product and Engineering, Coinbase Design team plays a critical role in executing on the company vision. We take on hard user experience problems to deliver delightful and easy-to-use products from very complex technical challenges. You'll help design our flagship products for the largest user base in crypto and define user experiences for entirely new features that the ecosystem has not seen before.

You’ll design the following as a part of your role:

• Product Improvements - One of the key levers we have at our disposal to grow our user base in key markets is to improve our product to make it the easiest to use in each market. Key areas of product improvement include:

- Localization - regularly checking our products for correct translations and areas that could benefit from better localization. Recommending areas that could be better improved to fit with cultural context. Our product should feel local in each of our markets.

-Onboarding - Each country has specific onboarding requirements, you will be working closely with the onboarding team to ensure that the best UX is provided to users whilst being compliant with local requirements.

• Market research / Analysis - Helping the research team and country pod to conduct a holistic analysis of competitive dynamics in the market. Helping to run regular user testing and research sessions, documenting results and outlining opportunities presented. Having a deep understanding of Coinbase metrics within the region.
• Legal / Regulatory - Assisting the team in building out a compliant yet delightful experience. Regulation can change quickly and the appropriate candidate needs to be capable of producing well crafted solutions in a short space of time.

What you’ll be doing (ie. job duties):

• Work in a small team to iteratively improve the user experience.
• Take new features from ideation, to prototyping, to user testing, to production.
• Design web and mobile experiences that are simple and intuitive.
• Participate in regular design reviews where you’ll seek out specific feedback on your designs and incorporate relevant feedback.
• Execute on the product roadmap and help define product strategy.
• Daily collaboration with Engineering, User Research, and Product.

What we look for in you:

• 3+ years of professional Product Design experience
• Bachelor's degree in a related field
• Experience designing consumer-facing experiences for web and mobile
• Excellence in UX thinking, visual design, and written communication
• Experience working in a collaborative environment with engineers, user researchers, and product teams
• Fluency in Figma and prototyping tools
• Low ego, collaborative, and open minded

Nice to haves:

• Experience designing for fintech in India
• Interest in crypto or financial products
• User of Coinbase products

PID: P64039

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.

You will be a key member of Ant Group’s product team to help achieve company’s global vision. You will plan and execute the development and integration of world-class payment capabilities to empowering Global markets. You will take ownership of the products to ensure optimal user experience, modularized mid-platform, security and compliant to regulations.

Responsibilities:

1. Understand in details Ant's product & product operation capability related to payment processing(acquiring) from credit cards, E-wallets and other APMs under Ant's various global entities including U.S, Latam and various Asian countries.

2. Work closely with business development team to create and present Ant's global payment products solution to both prospective and existing merchants, with a focus on selling new solutions Vs. supporting existing solutions

3. Effectively capture and articulate the merchants business needs, identify the potential gaps and translate them into product requirements

4. Lead the product solution development efforts to fill the gap or fulfill customized requirements with a focus heavily on meeting individual merchant's needs based on existing product capabilities, less of developing whole new product capabilities.

5. Regularly collect product requests from other internal functions such as compliance, operations that will have impact on the implementation of the product solutions to particular merchants

6. Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.

7. Manage external and internal stakeholder relationship in any product related engagement.

8. Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.

Job description

At least 3+ years experience in a product management or related role. Previous experience in payments industry is highly preferred.

Good understanding on payment technology, payment channels and industry players.

Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications

Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans

Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration

Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Frequent travel is required

Ability to effectively communicate with internal and external customers