Business Consultant (Marketing Solutions)

• Working Days: 5 Days
• Working Timing: 9am - 6pm
• Working Location: Bishan
• Starting Salary: S$ 2,500 - 3,300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Job Responsibilities:

- Engage the general public at roadshows, inspiring them to enroll in Digital Marketing courses.

- Demonstrate course content and explain the benefits of digital learning.

- Propose tailored courses that meet the unique needs of individuals.

- Actively participate in corporate events and seminars to expand reach.

- Pursue sales opportunities and effectively close deals.

- Maintain responsibility for personal sales targets and client relationships.

- Follow up on sales leads to ensure conversions and customer satisfaction.

Requirements:

- Diploma/Degree or equivalent practical experience.

- At least 2 years of experience in sales or customer engagement.

- Hunter mentality with a proactive approach to client prospecting.

- Passion for promoting lifelong learning and career advancement.

- Strong verbal communication and presentation abilities.

- Excellent work ethic, positive attitude, and eagerness to learn.

- Good time management skills and self-discipline.

- Proficiency in Mandarin to communicate effectively with clients.

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Sales Consultant / Hair Consultant

Location: Ubi

Working location: Wheelock / Plaza Sing/ Ngee Ann City/ Bedok Mall (location TBC upon hired)

Working Days: 6 days, Monday – Sunday

Working hours : Retail hours & Able to commit working on Fri – Sun & PHs)

Off 5 day per month (Rostered off)

Monday to Friday – 10.30am to 8.30pm

Saturday, Sunday & PH – 10.00am to 7.00pm

Salary: $1.8K to $2.0K， Gross up to 3.5k

Job Requirement

• Formal Education & Certification
• Certificate in any discipline
• Experience and competent in sales with minimum 3 year of relevant experience in the beauty

Job Scope

• Boosting sales revenue and profitability by achieving sales targets
• Understanding all company’s policies and processes, and adhere to them
• Serving Customer with professionalism service.
• Conduct professional scalp analysis; demonstrate features and benefits of treatments, services and products.
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Building rapports with customer and providing good customer service and needs in relation to hair scalp enquiries
• Perform basic hands-on treatments when necessary
• Updating of customer’s progress in the treatment card and computer system
• Assisting with front desk duties such as checking of emails, answering of phone calls, making customer service calls and taking of appointments
• Conduct regular stock-take, be responsible for healthy stock level in store and stock ordering
• Assist in display of merchandise, ensuring branding alignment and standards are maintained
• Assist in other areas where necessary to ensure the smooth operation of the store

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is a leader in the Manufacturing MNC. Due to their current expansion plan, they are looking for a Production Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility:

• Responsible in production planning and control processes
• Handle manpower allocation/planning and participate in HR-related activities.
• Manage order processing and related documentation tasks.
• Work closely with Sales and Quality departments to resolve production issues.
• Track and monitor production schedules to meet delivery timelines.
• Prepare and submit detailed monthly production reports.
• Involve in process improvement initiatives.
• Any other ad-hoc duties as assigned.

Requirement:

• Minimum Diploma in Engineering related studies or equivalent
• Minimum 2 years relevant experience
• Proficient in Microsoft Office application

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Ensure the camera system is set up according to the production plan which include the optical, electronic special effects and autocue system.
• Perform creative camera work and able to offer alternative angles for production needs whenever required on various operational modes (i.e Tracks, Tripods, or Handheld). Knowledge in Jibs, Underwater and Steady Camera.
• Work with stakeholders during production to ensure best visuals are captured i.e. camera position, techniques and angles of shots, and ability to problem solve on the spots to ensure output quality not compromised.
• Keep up to date with industry filming methods and equipment, receptive of innovating ways of filming.

• Nitec in Electronic / Electrical Engineering or Diploma in Film Production.
• Good working knowledge of camera systems, lenses and camera support equipment.
• Preferably 3 years of related working experience.

What you get to do in this role:

Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery. 

• Discover and qualify customers’ business challenges
• Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
• Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
• Respond to Request for Information/Proposal documents
• Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
• Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
• Collaborate with implementation team and/or Alliance Partners to deliver success for customers
• Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
• Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
• Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
• Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
• Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices

Job Description Summary:

• Manage production unit to optimize cost, delivery, and quality performance.
• Oversee daily operations, assign manpower, and ensure key metrics are met.
• Ensure products meet quality specifications and compliance standards.
• Provide hands-on support, establish standard work, and track performance metrics.
• Plan manpower requirements, training, and implement on-the-job training programs.
• Implement corrective actions, safety measures, and drive continuous improvement projects.
• Maintain production equipment and collaborate with Materials and Customer Service teams to meet production schedules and customer satisfaction.
• Involved in hiring, training, performance management, and employee relations.

Job Requirements:

• Strong skills in planning, organization, leadership, and communication.
• Experience in performance management, staff evaluation, and applying Human Factors and Error Management.
• Knowledge of Airworthiness Regulations and lean manufacturing principles.
• Ability to lead teams, solve problems, and drive continuous improvement.
• Extensive experience in shop management and working with diverse teams.
• Experience and knowledge in Special Process Processes
• Singaporean only

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Position: Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Bishan

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Hi,

Immediate Hiring

· At least 8+ years of experience as an SAP MM Consultant, with a deep understanding of procurement, inventory management processes and strong knowledge of integration

· 2 S4 HANA Greenfield End to End Implementation MUST

· Conduct requirements gathering sessions with clients to understand their business processes and identify opportunities for improvement within the SAP MM module.

· Design and configure MM module functionalities, including procurement, inventory management, material valuation, purchasing, and vendor management.

· Collaborate with cross-functional teams to integrate MM with other SAP modules, such as Finance (FI), Sales and Distribution (SD), and Logistics (LE).

· Lead or participate in system testing activities, including preparing test scenarios, executing tests, and resolving defects.

· Troubleshoot and resolve complex technical and functional issues by analyzing system logs, debugging programs, and applying SAP notes.

· Stay updated with the latest SAP MM trends and technologies and provide recommendations for system enhancements or process improvements.

· Lead or contribute to the implementation of SAP MM best practices, standards, and methodologies.

· Mentor and provide guidance to junior consultants on the team.

· Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.

· At least 8+ years of experience as an SAP MM Consultant, with a deep understanding of procurement, inventory management processes and strong knowledge of integration points between MM and other SAP modules, such as FI, SD, and LE.

· Extensive hands-on experience in configuring and customizing SAP MM module functionalities.

· Experience with SAP implementation lifecycles, including requirements gathering, design, testing, and post-go-live support.

· Ability to analyze complex business requirements and translate them into SAP MM system solutions.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, cross-functional and technical teams.

· Strong problem-solving and troubleshooting skills, with a keen attention to detail.

Regards

Kshama

+91 9833964181

[email protected]

We are seeking for an ideal candidate who is experienced in T24/Transact product having in-depth product knowledge and hands-on experience.

Candidate should

Provide architecture consultation to customers and engagements

Lead solution/application architecture for medium to large engagements & deliver technically complex applications

Translate wide spectrum of experience gained from multiple engagement into tangible knowledge assets

Responsibilities

Build technical architecture for products and related solutions

Provide architecture consulting to customers

Conceive and ensures adoption of reusable components/design patterns across multiple engagements

Lead and deliver technically complex applications from technical aspects

Researching new technology/packages/COTS solutions build POCs to compare

Play active role in organizational initiatives such as talent acquisition knowledge dissemination (trainings mentoring)

Mentor & manage a group of Product consultants to enhance performance and develop them for higher responsibilities

Actively participate in responding to RFI/RFPs and other critical presales/post sales activities pertinent to Product CoE

Certifications Required

Certified Temenos T24 Consultant ITIL Certification PMP Certification (nice to have)

A major fashion luxury brand are looking for an Alibaba Cloud security consultant to join their team on a part time/freelance basis. They will be onboarding Alibaba as their cloud security vendor, and are looking for an experieced Alibaba Cloud Security Consultant.

Coming with many years of expereince, you as the consultant will be responsible for advising on global strategy, application usage, and alibaba cloud secuity.

Project timeline

This role will be a one-time assessment and ongoing support for 1-2 days per week. This important project would last about 15-20 days, or as deemed necessary for the project progress.

Reponsibilities:

• Defining global security roles for Alibaba Cloud landing zone
• Security Assessment of Landing Zone
• Document recommendations
• Monitoring and evolution of security rules

Requirements:

• Prior experience in Albibaba cloud security
• Security expert in alibaba cloud
• Good to have: Certification in Alibaba Cloud
• Good to have: technical understanding of alibaba cloud

If you are looking for an opportunity to use your expertise in a growing company, liaise with oversees counterpart, and help faciliate the onboarding of security program into a large organiation- then this role is for you!

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Hi,

Immediate Hiring!!

· Must have a minimum of 6-8 years in SAP PS in system configuration and implementation projects; with more than 3 years in consulting experience is preferred

· Should have worked on Core SAP PS areas and having HANA S/4 PS would be added advantage

· Involved in at least 2-3 full cycle of SAP PS delivery implementation projects

· Have supporting testing and data migration experience, as well as drafting of functional specification for reports, interface, enhancement, forms

· Knowledge of G2B Ticketing Tools will be an added advantage

· Strong experience in the development of custom reports and enhancements.

· Strong organizational/planning skills with the ability to prioritize and work effectively in a fast-paced

environment, proficiency in multi-tasking

· Readiness to learn and deliver additional modules

Regards

Kshama

+91 9833964181

Role: Lead Technical Consultant

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

About the Client:

This organization values high standards and is dedicated to delivering impactful solutions that resonate with the broader community.

Responsibilities:

In this 12-month contract role, you will ensure smooth system integration and regulatory reporting solutions across platforms, collaborating closely with stakeholders to align with project requirements.

• Collaborate with stakeholders to deliver regulatory solutions on AXIOM Controller View 10.
• Develop, test, and troubleshoot code to resolve technical issues effectively.
• Ensure compliance with architecture standards and manage software defect resolutions.
• Oversee system and performance management, ensuring application security and stability.
• Create and review technical and SDLC-related documentation for ongoing projects.

You should be adept at translating complex requirements into practical, high-quality solutions and have a proven track record in delivering regulatory reporting projects.

Skills/Requirement:

• Degree in computer science or a closely related discipline.
• Minimum of 5 years of experience on the AXIOM platform.
• Proficient in system design, with strong troubleshooting capabilities.
• Familiarity with regulatory reporting and compliance standards.
• Skilled in code development, integration, and technical documentation.

If you’re ready to take on a role in AXIOM Systems Integration, apply now to join our team.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Responsibility

• Analyse, plan and implement operational process enhancements, to improve the team’s existing workflows wherever required.
• Gather, understand business requirements and translate them into functional outcomes and deliverables.
• Work closely with key stakeholders to improve existing processes.
• Assist product managers to deliver activities related to approved training plans.
• Manage plan and logistics required to deliver project activities and deliverables as part of process streamlining.
• Collate feedback from user surveys/FAQ and maintain in central database.
• After which to recommend and implement action plans to adjust processes to suit user needs.
• Act as one of the key point of contact for training & logistics matters with relevant stakeholders.

Experience & Skillset

• Diploma/Bachelor's degree in Business Administration, Engineering, Management, or related field preferred.
• Experience with business process and requirements management, project management.
• Detail oriented with excellent task scheduling skills– thorough, organised and productive while working remotely.
• A good communicator, strong in written and communication skills, with some understanding of training processes.
• Ability to translate details and requirements into documentation, as well as to prepare and review project proposals, memos, meeting minutes and emails.
• Event organisation and management background is a plus.
• Independent and hands-on, self-motivated individual.

Role Description

We are seeking a highly motivated Senior Fluence Consultant to join our APJ team in Singapore. This role will focus on supporting Fluence, specializing in Statutory & Management Consolidation solutions across the entire APJ region. As a Solution Fluence Consultant, you will be responsible for demonstrating the value of Fluence solutions to prospective clients, helping them solve complex business challenges, and driving sales growth. You will work closely with a dynamic and supportive team, fostering a collaborative and fun work environment.

Responsibilities

• Engaging with targeted, large enterprise prospects to identify broken business processes and problems. Ascertaining and explaining Fluence’s outstanding ability to solve them.
• Developing Statutory & Management Consolidation and Disclosure Management solutions, demos, and messaging.
• Building Proof of Concept models that are tailored to solve prospects’ problems.
• Navigating sophisticated prospect environments to facilitate the adoption of the Anaplan solution.
• Cross-training teammates on solution expertise.
• Creating product awareness in the marketplace.

Profile

• Minimum Bachelor’s Degree in IT/Computer Science
• Good understanding and appreciation of Statutory consolidation requirements (GAAP) across different countries in APAC
• 10+ years of experience in Presales or implementation of statutory or management consolidation solutions on any of the key technologies including but not limited to Hyperion, Cognos Controller, SAP BPC, Onestream, Tagetik etc.
• Experience with multi-dimensional modelling, business intelligence, or analytics would be plus.
• Aptitude for quickly ramping up on new technology
• Excellent presentation, client relationship, and interpersonal skills- both internally and externally
• Being multilingual would be good to have with specific preference for Japanese or Bahasa Indonesia apart from English.

We are currently looking for a Salesforce Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practiceand you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. Candidates for this role should possess strong Salesforce knowledge in the core clouds as well as possessing experience in implementing Salesforce within a broader business applications landscape.

The Salesforce Consultant supports pre-sales activities and end-to-end implementation delivery. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives.

Role Description

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-salescapacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 7 years of Salesforce Experience
• Minimum Bachelor's Degree in IT/Computer Scrience/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected

We are seeking for an ideal candidate who is experienced in T24/Transact product having in-depth product knowledge and hands-on experience.

Candidate should

Provide architecture consultation to customers and engagements

Lead solution/application architecture for medium to large engagements & deliver technically complex applications

Translate wide spectrum of experience gained from multiple engagement into tangible knowledge assets

Responsibilities

Build technical architecture for products and related solutions

Provide architecture consulting to customers

Conceive and ensures adoption of reusable components/design patterns across multiple engagements

Lead and deliver technically complex applications from technical aspects

Researching new technology/packages/COTS solutions build POCs to compare

Play active role in organizational initiatives such as talent acquisition knowledge dissemination (trainings mentoring)

Mentor & manage a group of Product consultants to enhance performance and develop them for higher responsibilities

Actively participate in responding to RFI/RFPs and other critical presales/post sales activities pertinent to Product CoE

Certifications Required

Certified Temenos T24 Consultant ITIL Certification PMP Certification (nice to have)