Key responsibilities

Human Resources :

Responsibilities

Develop, maintain and update HR policies for the company
Ensure compliance with Singapore labour laws and regulations
Manage payroll processing and maintain accurate employee records.
Manage recruitment process, including: drafting and posting job advertisements; coordinating interviews and managing candidate communications; assisting in candidate shortlisting and reference checks; preparation of employment contract; and onboarding of new hires
Manage employee leave and benefits administration
Manage performance review process
Drive employee engagement and staff development initiatives such as training, team-building

Finance

Responsibilities

Process invoices, payments, and reimbursements in a timely and accurate manner
Assist in managing accounts payable and receivable
Process expense reports and reimbursements
Help prepare financial statements and reports
Assist with the preparation of budgets and forecasts
Ensure all financial transactions are accurately recorded and filed
Assist in the preparation of documents for audits
Reconcile bank statements and track financial transactions
Support daily finance operations, including data entry and record-keeping
Administrative

Responsibilities

Coordinate with external vendors for office supplies and service contracts
Support the management and company in any other adhoc administrative tasks
RequirementsEducation:Diploma in Human Resources, Accounting, Business Administration, or a related field.
Experience:At least 2 years of experience in a similar role i.e. HR, Finance, Administration, preferably in a SME or start-up environment.
Skills:Good working knowledge of Singapore labour laws and HR practices
Strong familiarity with financial accounting principles
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

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EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds, our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English as need to write proposals, policies and conduct presentations
• Experience in change management and / or compliance matters will be advantageous

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours)
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

Overview

This role will be part of a team responsible for trading of advanced materials for industrial products across the Southeast Asia region for electronics, semiconductors, renewable energy, including, wafers, optical, facilities parts/equipment and Semiconductor materials.

Responsibilities

• Be part of the strategic planning team focusing on sales and business development activities while maintaining existing relationship with key customers. Build networks, manages relationships, seeks, and identifies business opportunities in Malaysia, Singapore, and ASEAN region.
• Support in developing and executing strategies to drive business in new and existing markets
• Support in developing and managing sales and marketing strategies towards acquiring new customers, conducts due diligence and establishing relationships, continuously expand sales revenue, including adequate communication with suppliers and customers to promote products, solutions, discuss demands and trends, develop promotional ideas and material for solution business etc.
• Sales of products and solutions through specialized knowledge of the products, along with deep understanding of customer needs.
• Follow up on customer payment status, support in procurement, inventory analysis, and resolving shipment issues.
• Perform cost-benefit analysis and Support Management on budget preparation.
• Proactively communication and work with all stakeholders to provide customized solution based on customer’s requirement.

Requirements:

• Preferably bachelor’s degree in electronics/ Mechanical Engineering or Business or equivalent.
• At least 3-6 years of experience in electronics/semiconductors Optical Communication, Optics, or other related industries
• Demonstrated sales record, the initiative to acquire new customers, recommend solutions and execute sales is required.
• Technical and product knowledge of electronic devices/machinery is preferred.
• Knowledge of the latest market and business trends
• Data analytics skills to harness financial data to inform decisions.
• Excellent interpersonal communication skills and excellent presentation skills
• Fluency in English and Mandarin are required to communicate with supplier/customer from China or Taiwan, knowledge of Japanese is also an advantage for communication with counterparts from Japan.
• Able to travel frequently for business

• Strong and Expanding Organisation
• Good Learning Exposure and Development Opportunity
• Permanent Role with Job Stability

Responsibilities

• Processing of purchasing orders and customs permits
• Liaise and coordinate with warehouse, transport and customer on delivery of cargo
• Handle customer inquiries and resolve service issues
• Establish good relations with both customers and suppliers
• Any other ad-hoc duties as assigned

Requirements

• Candidate must possess at least Diploma
• At least 1 year of working experience
• Able to converse in English and Mandarin to liaise with associate
• Alternate 5.5 day work week

Interested candidates who wish to apply, please email us your resume stating your current/last drawn and expected salary.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

TES Capital is the leading Purchaser of Insurance Policies in Singapore, helping people with immediate cash needs to get the highest value possible for their life and endowment insurance policies.

Due to the recent expansion of our operations, we are seeking an Administrative Executive / Assistant to support the Company’s operations.

Responsibilities

To primarily assist on administrative functions, which would include:

a) preparing insurance forms and agreements accurately

b) scanning, filing and printing of documents

c) maintain customer database

d) assist in preparation of payments to insurers and clients

e) liaising with insurance companies and clients on documentation matters

f) Assist with other administrative or ad-hoc matters when requested

The selected candidate is expected to be flexible on working locations, which could be in our office at West Coast, insurer’s office in the CBD area or “work from home”.

Requirements

o Minimum ‘O’ Level

o Preferably with at least 1 years working experience in administrative role

o Proficiency in Microsoft Office

o Ability to commence work immediately will be an added advantage

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

As a member of the Facilities Management Team, your job scope includes the following:

• Assist the Facilities Manager in all aspect of operations and building maintenance
• Coordinate with the team on various facility matters and assist in various operations issues
• Assist to monitor the efficient operation of the building’s systems and equipment
• Convene and conduct joint inspections for unit take over and hand over to tenant
• Ensure proper documentation on all processes within a tenant fit out folders for official recording of all proceedings within the document controller’s record system
• Monitor site works quality and compliance with Tenancy Designer’s approved design and statutory authorities regulations
• Oversee the tenant’s fit-out program and conformance to Company’s requirement
• Able to spot problem areas
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepares monthly management reports, building circulars and memoranda
• Responsible for contract monitoring
• Responsible for maintaining the property management system for Facilities department
• Supervise a team of Technicians

Requirements

• Diploma/ Degree in Engineering or Building Management
• Minimum 2 years of related experience in property management or commercial building administration
• Highly motivated, meticulous and willing to be cross-trained in various aspects of facilities
• Team player with good communication and organization skills
• Perform multiple tasks effectively

Pleasant, friendly and good EQ

Agressive, good follow up skills

Strong communicator

Able to grasp technical concepts

Able to tell a story

Creative and adventurous

Enjoys challenge, strong critical thinking skills

Positive minded

Strong in MS Office tools

Good with numbers

Team player

Experience in technical sales is advantage

• Prepare work schedule.
• Prepare P/O or W/O for suppliers and tradesmen.
• Liaise with clients, suppliers and tradesmens for delivery and commencement of work.
• Monitor site progress and inform sales personnel and clients accordingly.
• Ensure quality of work is done according to design provided by sales personnel.
• To co-ordinate touch-up or rectification works, if any.
• To ensure project is completed on time according to work schedule.
• Ensure proper housekeeping on site.

Job Title: Account Assistant / Executive (ID3467)
Location: Jalan Buroh
Working Hours: Mon - Fri: 8:30am-5:30pm
Salary： $2500-$3000

JOB RESPONSIBILITIES
• Preparing and processing invoices, payments, and other accounting transactions in a timely and accurate manner
• Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation
• Preparing tax computation for GST
• Reconciling bank statements and maintaining accurate financial records
• Assisting with the preparation of monthly and annual financial reports
• Providing administrative support to the accounting team, including data entry and filing
• Prepare audit schedules and fixed asset schedule
• Liaising with internal and external stakeholders to resolve any accounting-related queries or issues
• Ensuring compliance with relevant financial regulations and company policies

REQUIREMENTS
• Minimum of 1-2 years of experience in an accounting or finance-related role
• Strong attention to detail and excellent numerical skills
• Proficient in the use of accounting software and Microsoft Office applications
• Good communication and interpersonal skills, with the ability to work collaboratively in a team
• Ability to work under pressure and meet deadlines
• Relevant accounting qualifications

Job Title: Business Development Executive (ID1600)
Location: Woodland, walking distance from Admiralty MRT
Working Hours: Mon to Fri, 9am to 6pm
Salary: $2,500*negotiable + commission + transport allowance
Benefit: 14 days AL with additional 1 day every subsequent year, up to max 18 days, Variable Bonus

Job Description
• Develop new customer base through cold calling/emailing.
• Make appointments and visit potential customer for new business opportunities.
• Attend to sales enquiries, following up on quotations.
• Outspoken and comfortable doing cold calls.
• To achieve monthly sales target.
• Willing to travel within Singapore.
• Training will be provided.


Requirement:
• Confident, self-motivated and result-oriented.
• A good team player and able to work well in fast-paced environment.
• Sales & Business oriented mindset.
• Sales experience will have added advantage.
• Ability to converse in Mandarin and English.

Job Title: Logistics Assistant/Executive (ID1601)
Location: Woodland, walking distance from Admiralty MRT
Working Hours: Mon to Fri, 9am to 6pm
Salary: $2500-$3000
Benefit: 14 days AL with additional 1 day every subsequent year, up to max 18 days, Variable Bonus

Job Description
• Oversee end-to-end air freight logistics operations, planning and booking to tracking and delivery, ensure timely shipment of goods.
• Receiving and sorting of incoming goods
• Collaborate with warehouse for inventory and shipping.
• Ensure proper storage allocation for incoming goods.
• Arrange transportation for local deliveries.
• Monitor and manager current stock levels, generating reports to track inventory movement.
• Ensure on-time delivery of goods to customers.
• Any other ad-hoc duties as and when is required.


Requirement:
• Proficient in Microsoft Office
• Excellent writing and verbal communication skills.
• Ability to multi-task and work in a fast pace environment
• Confident, self-motivated and result-oriented.

Job Title: Accounts Executive (ID6018)
Location: Bukit Batok
Working Hour: Mon-Fri 9am -6pm
Basic Salary: $3000- $3800

Responsibilities:
• Accounts preparation, data entry and reporting.
• Manage full sets of accounts (AR, AP, GL, Analysis)
• Manage bank reconciliation, cashbook and etc.
• Handle creditors & debtors management.
• Handle cash flow management and forecast.
• Support day-to-day operations.
• Month end closing, prepare journal vouchers and monthly schedules.
• Tax filing and reporting.
• Liaise with auditor, tax officer and company secretary.
• Other ad hoc duties as assigned.

Requirements:
• Min. Diploma in Accounting/ACCA/LCCI or equivalent qualifications.
• Minimum 3 years of experience in handling full sets of accounts preferred.
• Proficient in Microsoft Office and SAGE 300 (ACCPAC) Accounting Software preferred.
• Excellent oral and written communication skills in English and Mandarin (to liaise with associates).

Benefit:
AWS ,Bonus Medical Benefit ,AL from 14days

No Quota for Work Pass

Meraki Decoration is a leader in the B2B furniture industry, providing innovative and quality furniture solutions for businesses. We are seeking a dynamic and organized individual to join our team as a Sales Executive cum Office Administrator. This dual-role position is ideal for someone who thrives in a fast-paced environment and is skilled in both sales and administrative tasks.

Key Responsibilities:

Sales Executive Duties:

• Prepare and deliver professional sales proposals, quotations, invoices, and warranty certificates etc.
• Assist in maintaining accurate and up-to-date client records in the system.
• Coordinate with clients and internal teams to ensure timely delivery of products and services.
• Build and maintain strong relationships with new and existing clients.
• Address client inquiries regarding products, pricing, and warranties professionally and promptly.

Office Administration Duties:

• Handle day-to-day office operations, including managing correspondence and maintaining records.
• Coordinate with internal teams to ensure seamless order processing and delivery.
• Prepare reports on sales, administrative activities.
• Ensure a well-organized and efficient office environment by managing supplies and equipment.

Qualifications:

• O level in Business Administration, Sales, or a related field (preferred but not mandatory).
• 2+ years of experience in sales support and/or office administration.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Strong organizational and multitasking skills with attention to detail.
• Self-motivated, proactive, and able to work independently.
• Familiarity with the furniture industry or B2B sales is a plus.

Summary:

• Basic up to $3000 for experienced sales executive
• Commission
• Transport allowances
• Location: Bukit Batok
• 5 days work week @ 8.30 - 6.00pm

Key Responsibilities:

• Cold calls to prospects & sales visit to promote international air and ocean services
• Prepare monthly sales report
• Identify potential clients and develop new accounts
• To manage sales and daily logistics duties
• Maintain good relationship with clients and ensure high customer satisfaction
• Identify and enlarge targeted customer base
• Follow up and ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager

Key Requirements:

• Min Nitec in Logistic / Supply Chain or equivalent
• At least 2 years of sales experience in logistic industry
• Bilingual in English and Mandarin to communicate effectively with Mandarin speaking clients

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Descriptions & Requirements

Job Descriptions :

- Coordinating with technicians and clients on the service appointment.

- Update data and prepare scheduler.

- Liaise with suppliers, obtain cost and submit quotations to clients

- Other duties as assigned.

Requirements:

- Candidates must possess at least Diploma, Degree or equivalent.

- Preferably executive specializing in air conditioning

- Able to communicate and written in Japanese

Additional info:

- Mon-Fri and Alternate Saturdays till 1pm

- Salary will be commensurate with qualification and experience

We regret that only shortlisted applicants will be notified

Job Descriptions & Requirements

Job Descriptions :

- Coordinating with technicians and clients on the service appointment.

- Update data and prepare scheduler, prepare quotation and related documents

- Handle day to day administrative and accounting duties

- Liaise with suppliers, obtain cost and submit quotations to clients

- Other duties as assigned.

Requirements:

- Candidates must possess at least Diploma, Degree or equivalent.

- Preferably executive specializing in air conditioning

- Able to communicate and written in Japanese

Additional info:

- Mon-Fri and Alternate Saturdays till 1pm

- Salary will be commensurate with qualification and experience.

We regret that only shortlisted applicants will be notified.

• Position : Shipping Executive – Up to $3,500 - Henderson - All Welcome!
• Location : Henderson Road
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.30PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Annual Leave
• Duration : Perm
• Industry : Integrated Logistics, Sourcing And Storage

Responsibilities:

• Lead the documentation team in preparing, reviewing, and processing all necessary documents for import, export, and re-export activities, including the submission of Shipping Instructions, Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin.
• Directly manage the preparation of documentation for both 3PL (Bonded Warehouse) and Trading operations.
• Ensure accurate and timely submission of customs documentation using TradeNet.
• Coordinate with carriers and forwarders to book container space for shipments, ensuring timely bookings to prevent delays.
• Manage the logistics for import, export, and re-export shipments, liaising with carriers to facilitate smooth operations.
• Monitor the status of incoming and outgoing shipments, handling Arrival Notices, Bills of Lading, Switch BL, and other shipment-related documentation.
• Serve as the primary point of contact for resolving issues related to shipment documentation or delays.
• Check Estimated Time of Departure (ETD) and Estimated Time of Arrival (ETA) on Portnet.
• Arrange shipments with hauliers to ensure timely delivery.
• Act as the main point of contact for clients regarding logistics documentation, providing regular updates on shipment status and addressing any concerns.
• Coordinate with internal departments to ensure that documentation processes align
• Prepare and send quotations for 3PL services to customers.
• Monitor and manage demurrage, storage, and detention charges, taking proactive steps to minimize costs.
• Generate reports
• Any other ad-hoc duties

Requirements:

• Minimum ‘O’ Levels Qualifications
• With TradeNet and possessing a TradeNet Declarant ID
• All Welcome!

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

Job Title: Senior E-Commerce Executive (ID8373)
Location: Yishun, Singapore
Working Hour：Mon-Fri, 9am to 6pm
Salary: $3000 - $4000

Job Description:
Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok, Shopify, Redmart, Lazada and NTUC.
Monitor performance metrics and run promotions to enhance visibility and sales.
Identify growth opportunities through platform partnerships and strategic initiatives.
Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
Support the development and execution of customer retention programs.
Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
Support the execution of digital marketing campaigns and track performance to optimize results.
Coordinate social media content and campaigns to boost brand visibility and traffic.
Analyze and report on social media engagement and content effectiveness.
Analyze sales data and performance metrics to provide insights and support strategy improvements.
Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Assist in planning and participating in livestreaming sessions to promote products and engage customers.
Track livestream performance and work with the team to optimize future sessions.
Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
Contribute to the continuous improvement of e-commerce operations and infrastructure.

Requirement:
Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada, Shopify).
-Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
-Strong communication, organization, and problem-solving skills.
-Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
-Strong attention to detail with the ability to multitask and prioritize.
-Ability to collaborate with various teams and manage cross-functional tasks.
-Strong written and verbal communication skills.
-Ability to adapt to fast-paced environments and handle tight deadlines.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Title: Customer Service Executive (ID8370)
Location: Jurong East Singapore
Working Hour：Mon-Fri, 9am to 6pm,Saturday 9am to 12pm
Salary: $2200 - $2800

Job Description:
· Help managing current and new customer accounts and co-ordination
· Handling inbound and outbound phone calls
· Providing exceptional customer service
· Maintaining relationships with vendors and customers
· Solving customer problems and help resolve issues
· Prepare and issue shipment quotes for customers and set up shipments as required by customers
· Excellent multitasking skills within workspace as well as computer software programs

Requirement:
- Need to have at least 1 year Customer Service Executive Working Experience

Roles & Responsibilities

- Handle incoming requisitions, quotations, POs, and make records

- Prepare and submit quotations

- Negotiate with suppliers to for the prices and terms are obtained.

- Key in system

- Liaise with vessels, vendors, forwarders, and agents for delivery

- Any other Ad Hoc assigned

Requirements:

*Diploma or Degree in related discipline

*At least 2-3 years procurement experience in marine line

*An independent individual who works well under pressure

*Knowledge in Contract T&Cs

*Good command of written & spoken English and Mandarin

*Proficiency in computer skills, eg, MS Office, ERP system

*Immediate availability is preferred

*Singaporean & PR only