Responsibilities:

• Responsible for all aspects related to Events and Training function under Sales and Marketing Department
• Plan, coordinate and execute corporate events from venue sourcing, logistics requirement, budget planning and control, product flow, onsite execution to ensure smooth and profitable event execution.
• Coordinate and execute all event marketing and promotion (included Pre and post) via company communication channel to ensure achieve of event ticket sales target
• Manage of event plan and post event report and activities
• Plan, coordinate, conduct and monitor the overall company training system and related activities to ensure all training sessions/programs are implemented effectively, including training room rental & set up and related training administration, etc.
• Manage Trainers pool to ensure all trainers are qualified and adhere to training policy and stanadard
• Work closely with distributors via periodical visits; motivate and support them in increasing their momentum to drive sales growth.
• Act as Corporate Speaker for assigned training sessions and corporate events where necessary.
• Support field development special projects and other duties as assigned by Sales Manager.

Requirements:

• Diploma/Degree Holder preferably in Business, or related discipline. Fresh Grad is welcome
• Minimum 2 years working experience in Direct Selling Industry and organize events
• Candidates with more experiences may be considered as Senior position based on education level and working experience
• Experience in public speaking and providing training is an advantage
• Good communication skills, presentation skills, and coordination skills with influencing power
• Proficiency in MS Office, especially in MS PowerPoint applications, etc.
• Excellent communications Mature, well-organized and good team player
• Excellent command of written and spoken in languages (in-view of business communication
• Able to take extra duties, even work on Saturdays, Sundays and holidays occasionally

Interested parties please apply with details resume includes past/current experiences, current/expected compensation package and available date. We offer competitive remuneration package to the right candidate.

Note: All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

We are seeking a talented and driven Social Media Executive to manage our presence on My Little Red Book (Xiaohongshu), a leading Chinese social media. The successful candidate will be responsible for creating engaging content, analysing metrics, and developing strategies to increase our followers and improve engagement rates, tailored specifically to the Chinese market.

Key Responsibilities:

Content Creation & Management:

• Develop, curate, and schedule high-quality, engaging content tailored for My Little Red Book (Xiaohongshu).
• Create and manage a content calendar that aligns with marketing campaigns, product launches, and company events.
• Collaborate with the design team to produce visually appealing graphics and videos that resonate with the Chinese audience.
• Collaborate with other marketing executives to re-purpose existing content from other platforms to cater to My Little Red Book’s audience.

Strategy Development:

• Develop and implement social media strategies to increase brand awareness, engagement, and website traffic.
• Monitor and analyse social media trends and competitors' activities to identify opportunities for growth.
• Create and execute social media advertising campaigns to reach target audiences.

Community Management:

• Engage with followers, respond to comments and messages, and manage online discussions in a timely and professional manner.
• Build and maintain relationships with influencers and brand ambassadors on My Little Red Book to enhance brand loyalty and reach.

Analytics & Reporting:

• Track and analyse social media performance metrics using tools
• Prepare and present regular reports on social media activities, highlighting successes and areas for improvement.
• Use insights from data to adjust strategies and improve overall performance.

Collaboration:

• Work closely with the marketing team to ensure social media activities are integrated with broader marketing initiatives.
• Collaborate with other departments to gather content ideas and ensure consistent brand messaging.

Job Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Executive or similar role.
• Strong understanding of My Little Red Book (Xiaohongshu) platform, algorithms, and best practices.
• Excellent written and verbal communication skills in both English and Chinese (Mandarin).
• Proficiency in social media management tools and analytics platforms specific to the Chinese market.
• Creative mindset with the ability to develop engaging content.
• sStrong organiational and time-management skills.
• Ability to work independently and as part of a team.
• Knowledge of SEO and web traffic metrics is a plus.

Preferred Skills:

• Experience with graphic design tools such as Adobe Photoshop, Illustrator, or Canva.
• Familiarity with video editing software.
• Experience with social media advertising and campaign management.

Our Ideal Candidate:
✨ Keen learner with a growth mindset
✨ Positive and dynamic personality

Attractive Benefits

• Provide Health, Safety & Environment (HSE) advice to all Businesses.
• Ensure compliance to all relevant Safety Management Systems.
• Ensure a safe working environment is made available to all employees, clients and contractors by ensuring that all regulatory HSE requirements are satisfied.
• Company Management Representative for all Safety Management System certifications.

Specific responsibilities:

• Central point of contact for all local HSE related issues.
• Development and maintenance of an effective Health and Safety Management System in line with Group policies and best practices.
• Development of an effective HSE strategy to support continuous improvement.
• Undertake accident/incident investigations and prepare/provide accident/incident reports where necessary.
• Undertake HSE inspections, audits and training where required.
• Provide appropriate advice to managers offering a practical and informed interpretation of Company Policies and H&S legislations in response to routine and non-routine matters to enable all operations to function effectively and consistently within established guidelines.
• To keep appraised of current HSE management best practice and theory in order to effectively advise and ensure relevant application in line with business objectives, its culture and environment.
• Maintain effective working relationships with key people in all Businesses by ensuring an appropriate level of interaction, including reactive and proactive site visits and regular written/verbal communications.
• Ensure HSE remains a focused strategy and support the management in identifying priorities and monitoring performance against strategic objectives.

Requirements

• Minimum Diploma or Degree with more than 3 years of working experience
• Must be a registered Workplace Health & Safety Officer with Ministry of Manpower

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness

Job Description

Export Process

• Adhering to Export Procedures
• Prepare and manage export documentation, including shipping documents, and export permits.
• Ensure accuracy and completeness of export-related paperwork.

Quality Control and Inspection:

• Ensure compliance with import standards and company requirements
• Checking of HAWB Labels, seal numbers, import documentation

Customs Compliance:

• Coordinate with customs brokers or authorities to ensure compliance with import regulations and procedures.
• Stay updated on changes in import laws and tariffs to facilitate smooth customs clearance.

Customer Relationship Management:

• Address inquiries, resolve issues, and provide assistance to ensure internal and external customer satisfaction.

Logistics Coordination:

• Organize and manage logistics for the importation process, including shipping, transportation, and warehousing arrangements.
• Liaise with internal & external service providers to ensure timely delivery.
• Communicate with internal MA-Network, Carriers or approved vendors regarding shipping schedules, documentation requirements etc.

Record-Keeping and Reporting:

• Maintain accurate records of import transactions, shipping documents, customs declarations, and temporary import shipments into the NG system

Skills and Qualifications

• Diploma and above in Logistics / Business Administration
• Experience in Air Freight Environment will be advantageous
• Experience in Documentation(Export/Import)

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We are looking for candidates who have experience in the retail industry. Applicants must have work experiene in a convenience store, mini-mart or supermarket/hypermart and/or educational background in retail studies at ITE/Polytechnic level. Successful candidates will lead a team of cashiers and store assistants to manage our 7-Eleven stores which are located in the city area. These stores are walking distance from MRT stations.

Job Descriptions

• Prepare monthly management reports and schedules
• Handle the accounts receivables and payments timely
• Prepares quarterly GST report/submission of GST returns
• Assist in the preparation of draft audited accounts
• Assist statutory audit (internal and external) inquiries and tax agents
• Assist in the review & strengthening of internal controls and ensuring compliance with accounting requirements
• Possess knowledge of other accounting functions & provide assistance/back-up when required
• Adhoc assignments and projects when required

Academic Qualification

• Degree/Diploma in Accountancy

Experience

• At least 2 years of relevant experience post-qualification
• Possess strong initiative, resourceful, result-oriented and able to work in a fast-paced environment
• Attention to details, strong analytical skills and ability to problem solve, work well under pressure and ability to prioritize workload
• Ability to communicate effectively at all levels

Technical/Functional Knowledge & Skills

• Basic knowledge of Singapore FRS, and other regulatory compliance requirements of listed companies would be desirable
• Proficient in Microsoft Office and Excel
• Independent, meticulous and well organized
• Excellent communication and interpersonal skills
• Able to work under pressure and meet deadlines

Working Relationships and Environment

• Reporting to the Finance Manager, the incumbent will work closely with colleagues within the Finance Team and various cross-functional teams

You will be part of the client servicing team in Singapore, providing payroll processing and support to a portfolio of 10 to 15 clients:

• Responsible for end-to-end processing of monthly payroll computation for client’s employees and ensuring legislative compliance;
• Perform payroll verification and processing timely and accurately;
• Process client’s IR21, NS Claims and Maternity Claims in a timely manner;
• Assist in monthly, annual and periodic filings of statutory payment submissions;
• Perform claims and leave processing for client’s employees
• Set up, review and perform system testing and post-implementation support by updating the payroll system with new programs;
• Assist in the business process streamlining and re-engineering for work efficiency.
• Keep abreast of changes or amendments to new statutory rules, regulations and internal policies of clients and in response, plan and implement changes to payroll processes or system to ensure compliance;
• Ensure that confidentiality of payroll data is safeguarded
• Other ad hoc duties as assigned.

Requirements:

• Minimum 2 years experience with Singapore payroll and possess sound payroll knowledge
• Relevant working experience with other payroll system will be an advantage
• Good interpersonal and reasonable communication skills in English
• Able to work independently in a dynamic & fast pace environment
• Applicants who can commence work immediately will be an advantage.
• Salary and designation shall be accorded with the level of experience and qualifications.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

The Courage Chapter has been engaged to conduct a search for a Senior Finance Executive for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

• Handle full set of accounts, including AP, AR, Fixed assets, GL, banking transactions and timely preparation of monthly financials schedules and statistics for the management and the Board’s review.
• Support the full cycle of the internal and external audit.
• Prepare the yearly budget, mid-year budget review and monitor actual expenditure against budget.
• Prepare and submit GST returns and any other statutory filing as and when required.
• Cashflow management including investments accounting and reporting.
• Review and ensure compliance with Finance policies and procedures.
• Ensure adherence to corporate governance and compliance guidelines as stipulated by the regulatory bodies such as the Ministry of Social and Family Development, Commissioner of Charities, and National Council of Social Service, etc.
• Liaise with external and internal auditors, corporate secretarial agent, and other external parties such as financial institutions.
• Support Sub-committees and Board meetings, including presentation and writing of minutes.
• Participate in ad-hoc projects including process improvements.
• Adhere to Company's policies (including PDPA and staff-related) and procedures diligently, carry out duties in accordance with the specified service level and in good governance, observe client's information, confidentiality, and conduct oneself professionally when interacting with internal and external parties.
• Performing other duties as assigned to meet business needs.

JOB REQUIREMENTS & QUALIFICATIONS

• ACCA/CPA or Bachelor's Degree in Accounting/Finance/Commerce or equivalent
• Minium 3 years relevant working experiences
• Able to work in a team and detailed oriented
• Strong interpersonal and communications skills to supervise Finance Executive(s)
• Advanced Microsoft Excel skills
• Strong understanding of IFRS and financial regulations
• Strong team player with an independent work ethic and strong drive to complete assigned tasks and projects

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Business Development Executive to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are working with a world renowned player in vehicle financing/ loan provision company to look for Business Development Executive (Car Finance)

• Good salary payout - basic salary up to 4500
• Good working environment
• CBD working location

Department : Car Finance

Job Responsibilities:

• Develop new business for business partnership (car dealers) to promote financing services/ credit facilities
• Maintain strong relationship with existing partners
• Provide after sales services
• Perform credit analysis

Requirements

• Min Diploma in any business related discipline
• Min 2 years of working experience in credit marketing preferably in Car Finance industry
• Good communication skills
• Outgoing personality
• Possess Class 3 driving licence, preferably

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd

(Registration No: 201910702W)

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Job Requirements:

Educational Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Project Management, or a related field.

Experience:

• Minimum of 2–3 years of experience in project management, coordination, or a related role, preferably within the recruitment, training, or project management sectors.

Skills and Competencies:

• Strong project planning, organization, and time management skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Proficient in project management tools (e.g., MS Project, Trello, Asana, or equivalent).
• Strong interpersonal and communication skills to work with clients and internal teams effectively.
• Analytical and problem-solving skills to identify risks and propose solutions.
• Knowledge of budgeting and financial management principles.
• Certification in Project Management (PMP, PRINCE2) is an added advantage.

Personal Attributes:

• Detail-oriented with a focus on quality and accuracy.
• Self-motivated and proactive in taking initiative.
• Team player with a collaborative mindset.
• Adaptable to dynamic environments and evolving client needs.

Job Description

• Handle customer interaction over phone, counter, email and other digital channels
• Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
• Handle collection of payments and related administrative duties such as applying for government funding for the courses
• Prepare for courses such as printing of attendances and packing of course materials
• Send invoices and other related documents to clients and participants
• Other adhoc duties as assigned by manager

Job Requirements

• Minimum Diploma in any discipline.
• At least 2 year(s) of relevant experience in customer service role.
• Relevant experience in a training centre or customer service-related environment is preferred.
• Strong written and oral communication skills
• Must be fluent in written and spoken English; fluency in Mandarin is a bonus to liaise with Mandarin-speaking clients
• Must be able to work on alternate Saturday mornings (approx. 3 hours)

If keen, please submit your resume and indicate your earliest availability.

What You'll Do:

• Develop and implement innovative marketing campaigns across multiple platforms.
• Create compelling content, including graphics, videos, and copy, that aligns with our brand.
• Manage social media accounts, ensuring consistent and engaging communication.
• Analyze market trends and customer insights to craft effective strategies.
• Collaborate with cross-functional teams to ensure a seamless brand experience.
• Monitor campaign performance and prepare insightful reports.

What We’re Looking For:

• Proven experience in marketing, advertising, or related fields.
• Strong creative skills with proficiency in design tools (e.g., Adobe Creative Suite, Canva).
• Excellent communication and storytelling abilities.
• Knowledge of social media management tools and digital marketing strategies.
• A self-starter who can manage multiple projects and meet deadlines.
• Passion for staying ahead of industry trends.

Why Join Us?

• Opportunity to work in a vibrant and innovative environment.
• Collaborate with a passionate and supportive team.
• Growth opportunities within the company.
• Competitive salary and benefits.

Ready to Make an Impact?

Send your CV and portfolio to us!

Let’s create something extraordinary together!

- Equip with knowledge about retail products and the ability to achieve own KPI.

- Plan, design & content creation for social media and website (eg. Facebook, LinkedIn, Wechat, Instagram and etc).

- Manage and update social media account & company’s website.

- Support the sales and marketing team in all their needs for marketing and sales collateral and other administrative tasks.

- Expand the brand presence of the company increasing brand awareness and strengthen brand loyalty.

- Conduct competitive strategic analysis, consumer segmentation, and consumer insight development.

- Develop and execute pre/post sales specific customer company-wide campaigns to increase awareness penetration.

- Identify social media trends to innovate relevant campaigns.

- Any other ad-hoc designing/marketing related tasks.

- Able to commit to international travels when necessary to build strong connections with oversea clients and vendors.

- Directly interfaces with outside vendors including agencies, production and fulfilment vendors, as well as other marketing vendors, and partners.

Requirements:

- Degree in Marketing, Communications or related discipline.

- A minimum of 1 years of sales experience.

- Excellent interpersonal, negotiation, and networking skills.

- Excellent oral and written communication skills. Bilingual is a plus.

- Excellent interpersonal skills.

- Possess solid experience in digital production and project management.

- Computer literate with experience in marketing software packages e.g. MS office, Adobe CS.

- Excellent time-management and organisational skills in managing multiple priorities and projects.

- Able to commit to international travels when necessary to build strong connections with oversea clients and vendors.

What we're looking for:

We are looking for a dynamic and results-driven Business Development Executive to join our team! This role is designed for individuals who are passionate about expanding the customer base, increasing sales, and driving business growth within the car rental industry.

You will be responsible for identifying new business opportunities, building strong customer relationships, and developing strategies to increase market share and revenue.

Job Responsibilities:

New Business Development:

• Identify and prospect new clients for car rental services, including corporate clients and individual consumers
• Generate leads through various platforms to create awareness of the company’s car rental offerings
• Develop and execute strategies for market penetration and customer acquisition in new and existing segments

Relationship Management:

• Build and maintain long-term relationships with clients
• Provide tailored rental solutions and recommend products that suits clients’ needs
• Foster repeat business by delivering exceptional customer service and ensuring client satisfaction

Sales & Revenue Generation:

• Meet and exceed sales targets by closing rental deals and driving revenue growth
• Work closely with the sales team to develop and implement promotional strategies and seasonal offers
• Negotiate terms and pricing for corporate accounts, group rentals, and long-term rental agreements

Market Research & Analysis:

• Conduct market research to identify customer needs, emerging trends, and competitor offerings in the car rental industry
• Provide insights to the management team on market dynamics, customer preferences, and potential growth opportunities

Brand Promotion & Marketing:

• Collaborate with the marketing team to develop and implement targeted advertising and promotional strategies

Customer Service & Support:

• Serve as the main point of contact for high-value customers, ensuring a smooth booking and rental process
• Resolve any issues or concerns during the rental period, ensuring customer satisfaction and encouraging repeat business
• Assist in managing customer feedback and using it to improve services and offerings

Reporting & Administration:

• Maintain accurate records of sales activities, leads, and customer interactions
• Track performance against sales targets
• Prepare contracts and rental agreements, ensuring compliance with company policies and terms

Requirements:

• Diploma in any field
• Experience not required
• Must possess Class 3A driving license (with min 1 year experience)
• Strong negotiation, presentation, and communication skills is preferred
• Ability to build and nurture client relationships
• Proficient in MS Office Suite
• Knowledge of the car rental industry, fleet management, and market trends is a plus
• Able to converse fluently in mandarin for mandarin speaking customers
• Self-motivated with a proactive approach to sales and problem-solving
• Results-driven and able to work independently to achieve goals
• Strong organizational and time-management skills
• Customer-focused with excellent interpersonal skills

Benefits: Yearly increments, AWS and performance bonus!

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Are you looking to grow your career in digital marketing? Join Hashtag Interactive as an Account Executive, where you'll manage client relationships, coordinate projects, and contribute to business success. If you're detail-oriented, have excellent communication skills, and a passion for marketing, we’d love to meet you!

JOB MISSION

The Account Executive is responsible for supporting the Accounts team in managing client relationships, ensuring the timely delivery of projects, and contributing to the overall success of client campaigns. You will work closely with cross-functional teams to deliver high-quality service and achieve client satisfaction.

EXPECTED OUTCOMES

First 90 Days:

Familiarise Yourself with the Workflow and Accounts:

• Understand task distribution, approval processes, and collaboration methods within the Accounts team.
• Get to know the Design, Animation, and Content teams, understanding key contacts and processes.
• Study the playbooks and deliverables for the accounts you will be working on, ensuring a deep understanding of client goals, target audience, and brand identity.

Produce On-Brand, Compelling Content:

• Work with creatives to produce to high-quality content that aligns with client objectives and resonates with the target audience.
• Ensure all content is on-brand and meets the standards set by the playbooks and client deliverables.

Engage with Team Goals and Processes:

• Participate in team meetings and understand the team's overall goals and KPIs.
• Collaborate with accounts personnel within your team to ensure seamless integration and cohesive content strategies.

Participate in Organization-Level Activities:

• Engage in company-wide meetings such as huddles and town halls to stay informed about organisational updates and initiatives.
• Contribute to discussions and activities that foster a collaborative and innovative company culture.

Day-to-Day Expectations:

Client Relationship Management:

• Assist in managing client communications, ensuring their needs and expectations are met.
• Maintain accurate records of client interactions and project progress.

Project Coordination:

• Coordinate with internal teams to ensure timely delivery of client projects.
• Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations.

Reporting and Analysis:

• Prepare regular reports on project status, performance metrics, and client feedback.
• Analyse project outcomes and provide recommendations for improvements.

Support on Shoots:

• Assist in producing shoots, including logistical planning and coordination.
• Help capture quick and simple photos or videos as needed for client projects.

CORE COMPETENCIES:

Organisational Traits: Adaptability, Analytical Skills, Communication Skills, Organisation Skills, Resourcefulness, Strategic Thinking

Role Competencies: Project Coordination, Client Relationship Management, Reporting, Analytical Skills, Communication, Initiative, Attention to Detail, Basic Photography and Videography Skills

Requirements

• Diploma or degree in Marketing, Communications, Business, or a related field
• Fresh graduates and junior executives are welcome to apply
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Basic understanding of digital marketing principles
• Willingness to assist in various aspects of project coordination

We are expanding! If you have a love for design and have an eye for details, we want you!

We strongly believe in developing talents and providing career progression and we are looking for highly motivated and passionate individuals to join our dynamic and growing company to create elegant and timeless designs.

Join us as an Interior Design Executive and gain exposure through opportunities to work with high-net-worth clients and projects as well as potential collaborations with other leading industry brands.

Responsibilities:

● Develop design proposals, space planning, and FF&E schedule.

● Strong material knowledge and good colour scheme application.

● Produce schematic drawings on AutoCAD and SketchUp.

● Liaising with prospective clients to understand the design brief.

● To work closely with the project management team and to do quality checks to ensure the design is complied and works within a set timeline.

● Assist to coach team of in-house designer/s.

Who are we looking out for:

● Meticulous, detail-oriented with high artistic value.

● Confident, eloquent, and exhibiting good interpersonal skills.

● Able to work independently and self-motivated.

What you can expect out of this job:

● Opportunity to participate in design awards and editorial features.

● Taking on bigger projects as part of job progression.

● Be part of the dynamic creative culture.

Qualifications:

● Proficiency in SketchUp, Photoshop, and AutoCAD.

● Proficiency in Microsoft Excel and PowerPoint.

● At least 3 years of experience in the relevant field.

● Diploma/Degree in Art/Design/Architecture or equivalent.

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

Educational Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience:

• Minimum of 2–3 years of experience in business development, sales, or marketing, preferably in the recruitment, training, or project management industry.

Skills and Competencies:

• Strong interpersonal and communication skills to build relationships with clients and stakeholders.
• Proven ability to develop and implement effective sales and marketing strategies.
• Solid understanding of digital marketing, traditional advertising, and public relations.
• Analytical skills to evaluate market trends, campaign effectiveness, and competitor activity.
• Negotiation and presentation skills with the ability to close deals effectively.
• Organizational and multitasking skills to manage multiple projects simultaneously.
• Proficiency in using CRM systems and marketing tools is an advantage.

Personal Attributes:

• Highly motivated and goal-oriented with a proactive attitude.
• Team player with a collaborative mindset.
• Adaptable to a fast-paced and dynamic work environment.

Work location: North

Working hours: Monday - Friday, Alternate Saturday

Responsibilities:

• Station and manning Help Estates;
• Assign workstation and issue out keys to the client's community based on the client's procedures;
• Assist in booking of facility and informing technical team of booking or event requirements;
• Prepare monthly report for Senior Facilities Manager for tracking Staff Suggestions, complaints, breakdown, etc received;
• Maintenance and upkeep of fault reports via computerised fault reporting module, phone calls, emails etc, checking of KPIs;
• Generate monthly reports and trends;
• Undertake any other related duties stipulated by the client;

Requirements:

• Diploma holder/ Higher Nitec/ Nitec or other relevant professional certifications or its equivalent with 3 years of relevant working experience