Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• Degree in any Discipline

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• Degree in any Discipline

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

About Utrust Biz Solution

Utrust Biz Solution is a dynamic and client-focused company dedicated to providing seamless business solutions. We pride ourselves on delivering excellent service and building long-lasting relationships with our clients.

Job Overview

We are looking for a meticulous and professional Administrative Executive to join our team. This role is vital in ensuring smooth client interactions and accurate documentation. The successful candidate will be highly organized, detail-oriented, and possess excellent communication skills to effectively liaise with clients and manage administrative processes.

Key Responsibilities

Client Servicing:

• Act as the primary point of contact for clients, ensuring prompt and professional communication.
• Gather, review, and verify necessary documents from clients for submissions.
• Provide clear instructions to clients regarding documentation and timelines.

Administrative Duties:

• Prepare and organize client documents for submission, ensuring accuracy and completeness.
• Maintain and update client records and databases.
• Coordinate schedules and meetings between clients and internal teams.
• Ensure proper filing and documentation of client-related paperwork.

Team Collaboration:

• Work closely with internal teams to ensure all client requirements are met on time.
• Assist with ad hoc administrative tasks as required to support the team.

Requirements

• Education: Minimum Diploma or equivalent in Business Administration, Management, or a related field.
• Experience: At least 1-2 years of experience in an administrative or client-facing role. Prior experience in document preparation or business services is an advantage.
• Skills:
  Excellent verbal and written communication skills.
  Strong organizational and time-management skills.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  Attention to detail and ability to maintain confidentiality.
• Attributes:
  Client-focused mindset with a proactive approach.
  Professional demeanor and ability to multitask in a fast-paced environment.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.

Role Overview:

We are seeking a dynamic and motivated Enterprise Sales Executive to join our team. This individual will play a crucial role in driving business growth by promoting and selling our innovative solutions to clients in the insurance and property sectors. The ideal candidate is a results-oriented professional with exceptional communication and customer engagement skills.

Key Responsibilities:

1. Lead Generation: 

Actively prospect for business opportunities through platforms like LinkedIn and other channels.

2. Sales and Solutioning:

 Effectively promote and sell our company’s services and tailor solutions to meet client needs.

3. Customer Service:

Deliver outstanding service, maintaining strong relationships to ensure client satisfaction and loyalty.

4. CRM Management:

Accurately and consistently update the sales funnel using HubSpot, ensuring all activities and opportunities are well-documented.

5. Sales-Driven Approach: 

Achieve and exceed sales targets, demonstrating a strong focus on numbers and performance.

6. Customer Insight:

 Be an active listener to truly understand customer pain points and objectives, providing value-driven solutions.

1. Proven sales experience, preferably in the insurance or property sector with Adtech Sales background
2. Proficiency in using CRM systems like HubSpot.
3. Strong interpersonal and communication skills.
4. Goal-oriented mindset with a passion for exceeding targets.
5. Excellent listening skills and the ability to understand and address client needs.

1. A collaborative work environment with growth opportunities.
2. Competitive remuneration package with performance incentives.

• Process all general overheads accounting entries, including payment processing, accounts payable, accounts receivable, general ledger
• Closing of accounts to facilitate financial reporting
• Assist in original and revised budget overheads
• Perform monthly bank reconciliation
• Liaise with auditors and answering audit queries

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance with company policies and regulations

Requirements:

• Diploma with 1-2 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No.:99C4599

• Handle payroll with external service providers.
• Prepare annual income reporting for employees.
• Assist payroll-related internal and external audits.
• Source and maintain competitive insurance coverage.
• Manage group insurance policies and renewals.

Requirements:

• Minimum Dip/Deg in Human Resource/Business with at least 2-3 years of relevant working experience.
• Prior payroll experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Jobs Description:

• To demonstrate excellent knowledge and provide expert advice on merchandise range and details.
• Greets and received customers in a welcoming manner
• Responses to customer’s questions
• Provide accurate measurement and proper tailoring and alterations service for all customers.
• Drive sales through engagement of customers
• Handle day to day store operations.
• Provide follow up service on new product arrival and special promotions.
• To maintain the visual display of merchandise on shop floor

Requirements:

• Must have at least 1 years retail sales experience in fashion, with good sales skills and sales service attitude
• Able to communicate effectively with Chinese speaking clients.
• Hard working and can work under pressure;
• Able to adapt and work fast in a fast-paced and changing environment.

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / He will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Please find the further detailed job description as follows:

1. PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

1. Recharge management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

1. SAP Internal Order Management.

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

1. Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

Job Description

• Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.
• Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.
• Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.
• Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.
• Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.
• Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.
• Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist as the System Administrator for section’s Maintenance Management System (MMS).
• Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.
• Support Budgetary Planning and Costings.
• Perform any other duties as instructed by Management.

Requirements

• Degree in Business Administration or Supply Chain Management is preferred.
• 1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing. Open to fresh graduates.
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Able to work well independently and in a team under a challenging and fast-paced environment.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Salary: Up to $4.5K

Location: Yishun

Job Scope:

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Job Requirement:

• Min. Diploma / Degree in any relevant field
• Min. 3-5 years relevant experience in HR, and able to perform Payroll
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Able to start work immediate or within a short notice is preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Our client, a leading provider of bespoke financial solutions, is seeking a Client Services Executive to join their team. This role involves supporting sales consultants in managing client relationships, coordinating documentation, and ensuring smooth operational processes to deliver excellent service to HNW individuals.

about the job

• Assist sales consultants with sales-related tasks, including arranging medical bookings, preparing documentation, and gathering financial and KYC requirements.
• Attend client medical examinations and meetings in the sales consultant's absence, maintaining direct engagement with clients.
• Ensure that all client and application documentation meets internal and insurance company compliance standards, completing due diligence.
• Oversee cases from initiation to completion, including follow-ups and negotiations with insurers and underwriters.
• Create tailored client presentations and product comparisons to support meetings and client engagement.

skills and qualifications required

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills for client-facing responsibilities.
• Experience in financial services or banking is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

- Programme administrations

- Examinations

- Marketing & outreach

- Student and Alumni affairs

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Support hiring, onboarding, and exit processes smoothly.
• Maintain accurate employee records and benefits.
• Organize engagement events, newsletters, and surveys.
• Manage office supplies, meetings, and travel plans.
• Oversee facility upkeep and vendor coordination.

Requirements:

• Minimum Dip/Deg in Human Resource Management/Business.
• Prior HR internship experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Duration: Full Time

Salary: Up to $3.5K

Job Scope:

• Comply with MOH’s requirements for monthly Casemix and Subvention data submission, quarterly submission of Financial Performance Report and any other reports by ensuring proper accounting, accrual and reconciliation of all subvention revenue including tracking and follow up on cash disbursements.
• Assist in data analysis and leverage on data from MOH and the cluster data warehouse to extract relevant data for analysis and allocation and to develop data visualisation dashboards for management reporting and performance management as well as develop relevant reports for the purpose of gaining new insights and decision making.
• Assist to collate information in the National Costing Exercise for the purpose of reporting and analysis.
• Work closely with vendors and IT colleagues to ensure accurate datasets, configure costing rules, derive the required costing output of the various services by patient level and ensure costing results are complete and timely.
• Assist to extract and utilise the information in Subvention System to work out the subvention norms to be applied to the computation of the subvention allocation amounts to the various institutions.

Job Requirements:

• Min. Diploma in Accounting/ Buisiness or any relevant field
• Min. 2-3 years relevant experience
• Prior experience in healthcare setting will be an added advantage

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

You will assist the Medical Social Worker in assessing, evaluating, planning, coordinating resources and services for the continuity of care for the residents & collaborate with multidisciplinary health service professionals to develop care programs for timely treatment or recovery.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

• Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages
• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions
• Assist on corporate tax, internal and external audit matters
• Work with Grants and Intercompany GL teams to resolve issues
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pressure and work within tight deadlines
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description

As a Project Executive within our Web Development team, you'll be instrumental in turning strategic visions into concrete outcomes. You'll oversee the entire digital project lifecycle, ensuring alignment with our client's business goals and our dedication to fostering growth and influence.

Roles and Responsibilities

• Lead end-to-end project management of digital solutions (Direct Landing Page) ensuring alignment with client’s business goals, timelines, and budget constraints.
• Develop and continuously monitor project progress and compare it to the established project plan.
• Generate regular status reports for stakeholders, highlighting key achievements, milestones, risks, and any necessary adjustments to the plan.
• Collaborate with cross-functional teams to define project scope, deliverables, and success criteria.
• Be well-versed in the digital arena to make informed decisions, understand technical challenges, and effectively communicate with the team.
• Inspire and motivate the team towards the project goals while adhering to Agile principles.

Required Skills

• At least 3 years of proven experience in delivering digital solutions and managing digital teams.
• Strong understanding of CMS (WooCommerce, Shopify, Wix).
• Strong business acumen to effectively address client requirements and drive impactful business solutions.
• Understanding of digital marketing channels and tactics including SEO, SEM, and email marketing

Qualifications

• Diploma or Bachelor's degree in Marketing, Business Administration, or related field.
• Experience with project management tools and software, such as Asana, Trello, or Jira. PMP or other project management certification is a plus.

Interested applicants, click APPLY NOW or email resume/portfolio to [email protected].

Join Our Team as an Retail Sales Executive (Interior Stylist) at BoConcept!

Are you passionate about creating captivating spaces that resonate with clients? Do you thrive on delivering exceptional customer experiences? Look no further! BoConcept is seeking dynamic individuals to join our team as Interior Stylists.

As an Interior Stylist with BoConcept, you'll be at the forefront of our showroom, welcoming and educating customers on our functional and customisable products and styling concepts. You'll have the opportunity to unleash your creativity by offering personalized furniture and interior decoration solutions that align with BoConcept's renowned style guidelines.

Why Join Us?

At BoConcept, if you are looking for a fulfilling and dynamic career, love a fun-filled work environment, enjoy interacting with people, then you’re the one we are looking for.

Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a job.

Responsibilities:

• Host walk-in customers and educate them about the concept of the showroom and its products.
• Assess customer's needs and offer solutions to customers based on their requirements.
• Build trust and maintain relationships with customers.
• Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
• Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
• Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
• Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
• Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
• Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
• Make appointments with customers for Interior Design Service.
• Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
• Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
• Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
• Perform miscellaneous duties as assigned.

Requirements:

• Candidate with Diploma, Bachelor’s Degree in Interior Design, Architecture or equivalent is a plus
• Great team player, good interpersonal skills, and self-motivated
• Ideal candidate is also passionate about creating exceptional in-store experiences
• Candidates with relevant experience will be considered for the senior role
• Candidates with experience with Autocad / Sketchup / 3D rendering software is a plus
• 5 Day Work Week including weekends (10am - 6pm / 10am - 8pm)

Candidates with no working experience are welcome to apply!

You will receive a basic monthly salary plus commission upon meeting your sales targets!

Job Scope:

• Provide administrative support for Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

Requirements:

• Diploma with 1-2 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• To consolidate information/feedback from the consumers, pharmacists, doctors and nurses regarding pharmacy products and services.
• Negotiating best prices with suppliers and also conduct regular pricing survey in the market to ensure competitive pricing of the retail products. Ensure that negotiations and relations with supplier and other health personnel are carried out in a competent and amiable manner with high regard to ethical practices.
• To handle promotional activities including liaising with suppliers, updating staff, product arrangement on the shop floor, circulating promotional brochures to the hospital staff and other post promotional duties.
• To maintain SAP and pharmacy data including price change, deletion of obsolete information, entry of new products, informing operation staff of new price change and ensuring timely update of prices on the shelf labels.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: up to $2700

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.
• Assist and support the administration of Postgraduate Training Programmes.
• Assist and support the administration of medical seminars and workshops.
• Plan and administer programme onboarding, and orientation.
• Track all evaluations, monitor, and document compliance.
• Maintain documentation of all training records.

Job Requirements:

• Min Diploma in any relevant field preferably in healthcare

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

You are responsible for designing, editing and production of corporate collaterals as well as support ongoing design needs for the department and other internal stakeholders. In addition, you will support key corporate photography and videography projects in KKH as well review video scripts and provide filming counsel.

Requirements:

• Degree holder or relevant Diploma with eight years’ experience.
• Certificate in Basic Photography.
• At least two years’ experience in graphic design, photography and videography.
• Able to operate, maintain and troubleshoot photography equipment.
• Good knowledge of editing software such as Adobe Photoshop, Illustrator, Lightroom, Canva etc.
• Knowledge of current and developing trends in photography and videography technology, methodology and technique.
• Excellent interpersonal skills.