Responsibilities

Assist in Creating HACCP Documentation:

• Develop HACCP Plans: Collaborate with the consultant to create detailed HACCP plans for muffin production, identifying potential food safety hazards and determining critical control points (CCPs).
• Document Food Safety Processes: Work with the consultant to design and document food safety processes, including hazard analysis, CCP monitoring, corrective actions, and verification procedures.
• Ensure that HACCP documentation aligns with local food safety regulations and certification requirements.
• Maintain accurate and up-to-date HACCP records under the guidance of the QA consultant

Product Development and Improvement:

• Participate in the development and improvement of new muffin products through sensory evaluation studies, shelf-life testing, and recipe optimization.
• Work with the production team to ensure new products are launched successfully, meeting food safety standards and product quality.

Compliance and Audits:

• Assist in preparing for and conducting food safety audits (e.g., HACCP, AIB), working closely with management to ensure compliance with safety standards.
• Ensure products and processes meet regulatory certification standards, including Singapore food regulations and Customer’s standards.

Ingredient and Product Inspections:

• Inspect incoming raw materials and finished products to ensure they meet quality and food safety standards.
• Conduct regular checks on food storage, processing facilities, and ensure proper sanitation and hygiene are maintained.

Standard Operating Procedures (SOPs):

• Help prepare and document SOPs for new products and processes, ensuring they meet food safety and quality standards.
• Collaborate with the production team to implement and maintain effective procedures for product quality and food safety.

Team Collaboration and Training:

• Work closely with the production and operations teams to establish processes in compliance with HACCP and other food safety standards.
• Assist in training staff and contractors on food safety principles and best practices to ensure adherence to established procedures.

BizSAFE Certification:

• Lead the efforts to achieve BizSAFE Level 3 certification, working with the consultant and supporting internal teams to achieve certification.

Other Duties:

• Perform additional tasks as assigned by the superior, such as supporting new outlet setups, liaising with vendors, and assisting in food safety initiatives.

Requirements:

• Diploma in Food Science, Food Technology or related field.

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

1. Must able to read, speak / write / translate Korean Language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel, analytics and financial reporting

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our bunkering operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of deliveries, and inventory.

Bunkering Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Address any issues that may arise and mediating the situation

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to bunkering operations.
• Liaising with internal and external stakeholders to reach mutually agreeable solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our bunkering services.

Duty:

• Rotational 24-hour duty, primarily being on standby
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Preferably Diploma in Maritime Studies, or a related field.
• Preferably 2+ years of experience in bunkering operations or a similar role.
• Fresh graduates are welcome to apply and will be provided on the job training
• Effective communicator with strong English writing and speaking skills
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experienced in conflict resolution and customer relationship management.

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

* Welcome Singaporean, PR and Malaysian

1. Creating a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
2. Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team.
3. Working with team members in the field or on site who have project issues.
4. Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.
5. Work autonomously, making decisions without too much managerial oversight.
6. Know the concepts related to the management of a project.
7. Knowledge of project management tools, especially cloud-based software.
8. Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.
9. shall be competent with all necessary of MOM & WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.
10. Must possess high proficiency in MS Excel, Power-point and Project Management for preparing of presentation slides for projects updates and maintaining of proper work progress record.
11. PUB & LTA Projects working experieces is added advantage.

Job Description:

Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / retail counter, ensuring a positive experience for all customers. This role involves assisting customers with product inquiries, processing transactions, managing stock, and maintaining a clean and organized retail environment. The Retail Executive will also support promotional activities and ensure that the counter operates smoothly and efficiently.

Key Responsibilities:

• Assist customers with product selections, providing recommendations and answering queries.
• Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
• Handle cash, credit/debit card payments, and issue receipts in accordance with company procedures.
• Maintain the retail counter area by keeping it neat, organized, and fully stocked with products.
• Ensure product displays are attractive and aligned with promotional materials.
• Monitor inventory levels and assist in stock replenishment as needed.
• Report any stock discrepancies, damaged goods, or customer complaints to the supervisor or manager.
• Promote company products, services, and ongoing promotions to customers.
• Assist in managing returns, exchanges, and refunds according to company policies.
• Ensure compliance with health and safety regulations, especially in relation to food handling and display.
• Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate information to customers.
• Assist in training new associates and manpower scheduling.

Qualifications & Skills:

• High school diploma or equivalent; additional education in retail, hospitality, or customer service is a plus.
• Proven experience in retail or customer service, preferably in a food or product-based environment.
• Strong interpersonal and communication skills.
• Ability to handle cash and operate a POS system.
• Excellent customer service skills with a friendly and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work weekends, public holidays, and varying shifts as required.

Working Conditions:

• Full-time (6 Day Week), with flexible working hours.
• Working weekends necessary.
• In-store role, requiring standing for extended periods.

TL Food Industries is an equal opportunity employer and welcomes applicants from diverse backgrounds.

Basic start $2600, after 3 months confirmation is $2700. Have OT pay.

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

1. Lead and maintain proposed cleaning project

2. prepare daily work schedule

3. Maintain all type equipments and machines

4. Repair and trouble-shooting involved equipments in cleaning process

5. prepare daily report to operations manager

6. Able to lead a team of workers and ensures supervision

7. willing to learn how to handle equipment and machines

8. can accept rotating shift. off day may not be weekends

9. Able to undertakes any other duties if needed

10.Must able to work extra hours if needed

11.Must be able to work night shift and splite shift

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Our company, Trejoy Pte Ltd, is a FMCG (Food and Beverage) products importer and distributor located at Tampines. We are looking for a competitive and trustworthy Sales Executive to support us in achieving our business objectives for our new range of products. The primary role is to focus on setting annual sales goals and work towards achieving them with the assistance of the Sales Director and other colleagues. Setting up a strategy to find new prospects and sales leads and converting them into clients is key to success in this role.

The Role:

• Identifying and pursuing new sales prospects, negotiating deals, servicing accounts and maintaining customer satisfaction.
• Conduct market research to identify potential new clients and selling actively create sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients, prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions (trade shows & consumer shows)
• Gather feedback from customers or prospects and share with internal teams
• Collaborate with team members to achieve better results

The Persona:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Good understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Have a Class 3/3A Driving License or pocess own car

If you have excellent communication skills and feel comfortable reaching out to potential customers to introducing our ad services and products we’d like to meet you.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

Fun Learners’ School Tampines

Company Overview

Fun Learners’ School is an education institution that redefines education. It trains learners with focus on learning skills and brings fun to learning. Such an organisation requires staff of a different mindset. Whether it is in teaching, curriculum, facilitating, operations or marketing, there is a common purpose binding these departments together. That is to be the best in whatever we do. This is so as to underpin the success of the organisation with achievements of every staff and learner.

Education Executive (Math & Science)

(Tampines area, opposite Tampines Hub and near Tampines MRT)

Expertise & Experience You Stand To Gain:

1. Industry-leading strategies in curriculum and pedagogy

2. Online and hybrid class teaching

3. Overseas markets

4. Teacher training

5. Marketing operations, e.g. social media

6. Online education platform development and management

Requirements:

1. Passion in education of children and teenagers

2. Recognised degree

3. Competent in math and science (primary or secondary)

4. Teaching experience will be advantageous

5. Potential for managerial roles

Benefits:

* Medical claim

* Workplace insurance

* Professional training opportunity

* Attractive career progression and options for ownership

* 7-day Annual Leave (1-day addition with each year)

* 14-day Festive Leave (Chinese New Year and Christmas)

* Additional off days depending on performance and workload

* Increment and Bonus

Working Days:

Wed-Fri 11.30am-9pm

Sat 8.30am – 6pm

Sun 8.30am – 6pm

Monday & Tuesday Off

Starting salary:

SGD 3500 to 4500

Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

The Partnership Engagement Executive will be instrumental in supporting and executing GS1 Singapore’s strategic programs, focusing on partnership development and engagement. The role involves driving the adoption of 2D barcode initiatives, onboarding Solution Partners, managing the GS1 Solution Centre, and contributing to sustainability and value-added initiatives. The successful candidate will enhance member engagement, promote operational efficiency, and support the growth of GS1 technologies and standards.

Responsibilities

1. 2D Initiatives Support:

• Support in planning, executing, and promoting GS1 Singapore’s 2D initiatives across various industries.
• Orgainise outreach activities to educate stakeholders on the advantages of adopting GS1 2D barcodes.
• Collaborate with cross-functional teams to facilitate the deployment of 2D barcodes and monitor implementation progress.

2. Solution Partner Acquisition and Engagement:

• Drive the acquisition of new solution providers and oversee their onboarding into the GS1 Singapore Solution Partner Programme.
• Strengthen relationships with existing solution partners through organizing engagement activities, including workshops, webinars, and partner meetings.

3. Solution Centre Set-up and Management:

• Support the setup and day-to-day operations of the GS1 Singapore Solution Centre, showcasing GS1 solutions for supply chain efficiency, healthcare, and retail innovation.
• Organize events, demonstrations, and presentations at the Solution Centre to promote GS1 technologies and services.

4. Value-Added Services & Sustainability Initiatives:

• Assist in the developing and implementing sustainability programs, supporting businesses in achieving sustainability goals through GS1 standards.
• Contribute to creating and promoting new value-added services designed to boost member engagement and operational efficiency.

5. Additional Responsibilities:

• Participate in GS1 working groups as assigned to stay updated and contribute to industry knowledge.
• Prepare accurate and timely reporting on all relevant activities and project progress.
• Tasks assigned by management on ad hoc basis.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in partnership engagement, program support, or stakeholder management.
• Understanding of barcode technology or supply chain management is advantageous.
• Strong communication, organizational, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and manage multiple projects.

Prospecting and Lead Generation:

· Consistently develop and maintain a strong pipeline of prospects in the retail and e-marketplace sectors.

· Qualify leads through cold calls, emails, and other viable platforms.

· Identify new business opportunities and partnerships to expand the organization’s network.

Marketing and Partner Engagement:

· Prepare and deliver impactful marketing presentations tailored to prospective partners.

· Effectively communicate the organization’s value proposition to build long-term relationships.

Onboarding and Member Support:

· Facilitate the onboarding process for new members and partners by organizing training workshops and curated events.

· Provide support and guidance to ensure a smooth transition and ongoing satisfaction.

Collaboration and Deliverables:

· Work closely with internal teams, including marketing, operations, and customer support, to ensure alignment and timely delivery of commitments.

· Contribute to the development and execution of strategies to achieve business objectives.

Requirements:

• Bachelor's degree in Business,Marketing, or a related field.
• 2+ years of experience in business development, sales, or partner management, preferably in the retail or e-commerce sectors.
• Proven ability to generate and qualify leads through various channels.
• Strong presentation and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated with a results-driven mindset.

Responsibilities:

• Manage accounts-related matters such as passing journal entries, posting to the general ledger, preparing a trial balance and final accounts, year-end adjustments, depreciation provision, bank reconciliation, control accounts, limited company accounts, statement of comprehensive income, statement of cash flows, liaise with the auditor, statement of changes in equity, and consolidation of company’s accounts.
• Ensure timely and accurate month-end closing process
• Prepare management reports, accounting schedules and reconciliation of accounts.
• Prepare quarterly/annually financial statement, balance sheet and profit & loss statement for the shareholders to review
• Contribute professional analysis and advice on the financial statement and management report
• Have knowledge of accounts payable functions including verifying suppliers’ invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledgers
• Have knowledge of accounts receivable functions including AR ageing, preparing AR reports and monitor cash flow balance
• Perform ad-hoc assignments as & when required

Requirements:

• GCE “N” or “O” level qualifications
• At least 1 year of relevant working experience
• Preferably with knowledge of inventory software
• Positive attitude, ability to multi-task
• Detail-oriented and meticulous
• Possess the quality of a keen learner
• A sense of responsibility
• Able to work independently and meet tight deadlines

Interested candidates can send an application to zoey@ evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving employment, date of availability and a recent photo.