As a Social Media manager, you will work closely with our marketing team to create and promote engaging content that resonates with our audience. This role offers a great opportunity to gain hands-on experience in content creation, digital marketing strategies, and analytics, and to develop your skills in a real-world setting.

Jobscope:

• Content creation: Assist in identifying and engaging in social media trends in a way that is relevant for the brand voice
• Data insights: Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Planning and managing: Creating content independently when needed, including shooting, recording, and editing.
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and campaigns that align with the organisation’s objectives.

Requirements:

• Minimum qualifications of GCE A level or local polytechnic diploma
• Proven experience and capability as a Social Media Manager or similar role would be a plus!
• Strong visual storytelling abilities and proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.) or equivalent design/video editing software.
• Creative and detail oriented, with a strong passion for digital marketing and content creation

Benefits:

• Competitive salary with performance incentives
• Opportunities for further developments, Career progression
• Fun and dynamic work environment
• Opportunities to learn more about the finance industry!

GheeDepot is a venture of Tiger Pug Pte Ltd. We are seeking a Territory Sales Manager to develop the Singapore Restaurant Sales business .

The candidate should have experience in selling products to retaurants and hotels in Singapore

The tasks will include providing samples of our range of Ghee to restaurants of all cuisines , to get feedback from chefs and subsequently work with the purchase teams at the restaurants for them to buy our Ghee Brand for their use

The job can be full time or part time depending on the candidates preference

There will be a base salary and good performance based incentives for different criteria of the job

The job start date is from April 1 2025

Job Description

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One year relevant experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 4 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Social Media Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank's social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Social Media Manager
• All shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Roles & Responsibilities

The RAQA Manager is responsible for overseeing regulatory compliance and quality affair functions within the organization. The RAQA Manager will work closely with the Head of RAQA and cross- functionally with teams including R&D, Product Development and Operations teams to ensure regulatory requirements and regulatory strategies are effectively implemented and quality systems are maintained and improved.

Key Responsibilities:

(a) Prepare good quality technical documentation.

(b) Manage regulatory submissions for pre-market product registration, renewals, and amendments to ensure timely market entry and compliance.

(c) Stay up to date on evolving regulations and guidelines and provide guidance to internal teams on regulatory landscape.

(d) Monitor post- market surveillance and timely reporting to regulatory authorities.

(e) Prepare and support internal audits, regulatory inspections and audits by notified body, regulatory agencies, partners, and addressing any findings or non- compliance issues that arise.

(f) Support supplier management and audits.

(g) Manage and maintain the effectiveness of Quality Management System (ISO 13485).

(h) Develop, implement and maintain SOPs and quality processes.

(i) Provide training to employees on regulatory and quality requirements.

(j) Responsible for database, processes and systems within RAQA.

Qualifications and Competency

(a) At least Bachelor’s degree in Life Sciences, Biomedical Engineering or a related field.

(b) At least 5 years of professional experience in regulatory affairs and quality affairs in medical device industry.

(c) In-depth knowledge of global regulatory frameworks (US FDA, EU MDR, TGA, SG HSA etc)

(d) Strong knowledge and understanding of ISO 13485, GMP, regulatory and quality standards

(e) Excellent project management, organizational and problem solving skills

(f) Strong attention to details with the ability to manage multiple priorities and deadlines.

(g) Excellent written and verbal communication skills

(h) Proficient in Microsoft Office

(i) Background in medical device manufacturing would be an added advantage.

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 0 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• Discretionary Bonus
• Monthly monetary gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation & Dental)
• Annual monetary flexible benefits, and more!

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Opportunity:

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.
• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.
• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.
• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Evaluateand suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.
• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• As a software technical manager, you will have the opportunity to be exposed to various technologies and products in the market, including annual sponsorship for Learning & Development programs.

Qualifications:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences
• Ability to work independently and as part of a team

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Step into the world of airline partnerships in Asia Pacific with a Sales edge! As Senior Manager Joint Venture and Partnership Management, you'll shape the future of collaborations with CA, NH, SQ, and beyond, driving growth and innovation.

Ready to lead the charge? Join us!

Candidates are encouraged to apply at our career portal here!

Job opening: Senior Manager Asia Joint Venture & Partnership Sales | Career-Portal | lufthansagroup.careers

Goals

The Senior Manager Joint Venture and Partnership Management is responsible for the coordination and development of the Joint Ventures and Partnerships in Asia Pacific, ensuring the business development and revenue optimization with Joint Venture (JV) partners CA, NH, SQ and the continuous further development of existing and new partnerships in accordance with the Sales strategy.

Tasks

The Senior Manager Asia Joint Venture & Partnership Sales is responsible to:

• Ensure and secure effective coordination of Sales activities related to the respective JV/Partnership and Alliance topics
• Further develop the commercial cooperation between LHG and JV including process harmonization, integration, creating synergies from Sales perspective
• Represent Sales interests with interfaces/panels/boards and actively participate in the decision-making process
• Foster close collaboration and information exchange with internal and external interfaces
• Initiate and coordinate communication measures in the JV/Partnership environment with focus on Sales and safeguard the communication flow with Sales partners
• Serve as the primary contact person and counterpart to the JV partner for Sales

Requirements

The ideal Senior Manager Asia Joint Venture & Partnership Sales should meet the following requirements:

• Master’s degree in business administration, economics or equivalent required
• Min. 6 years of relevant professional experience in Sales or other commercial processes (Network, Revenue Management, Distribution, Alliances)
• Very good knowledge of the global airline industry and Lufthansa Group
• Excellent negotiation and communication skills, with business fluency in English
• Excellent strategic and conceptual thinking skills
• High intercultural competency / experience, confidence in the international field
• Demonstrated sense of responsibility, high commitment, and resilience in high-pressure situations
• Excellent organizational skills, with the ability to structure, prioritize, and deliver results within tight deadlines

Only successful applicants will be contacted.

Candidates are encouraged to apply at our career portal here!

Job opening: Senior Manager Asia Joint Venture & Partnership Sales | Career-Portal | lufthansagroup.careers

Are you looking for new perspectives?

Then look forward with us and expand the boundaries of live communication together with us.

About mac. brand spaces Singapore Pte Ltd

mac. brand spaces Singapore Pte Ltd want to strengthen our diverse team with curious and optimistic people who want to help shape the change in the trade fair and event industry.

With a consistent focus on sustainability and extensive digital expertise, we are leaders in the exhibtion / trade show industry. An appreciative and non-discriminatory corporate culture forms the foundation of our family working atmosphere and the well-being of our employees.

It creates space for the development of one's own abilities and welcomes all those who also value careful and fair cooperation.

In addition to the headquarters in Langenlonsheim and other locations in Germany, we operate worldwide with a global partner network as well as branches in Vienna, Shanghai and Singapore.

Ready for change? Then we look forward to getting to know you.

Job Description

• Sales and Business Development

• Identify and secure new business opportunities

• Expand clientele base

• Client Relationship Management

• Work with Project Management Team

• Curate Collaboration Opportunities

We Provide

• Diversity, Cool Work Environment & Work Culture

• Flexible Working Hours Program

• Hybrid Working Arrangement

• Group Insurance

Requirement:

• At least 5-7 years in exhibition and event industry, with strong track record in sales and business development

• Strong organizational and management skills

• Good communication skills, negotiation skills and Interpersonal skills

• Self-starter’s attitude, positive attitude, easy going & positive values in ethics & personal integrity

• Creative, mature and leadership qualities

Advantage:

• Any other relating skills & experience in exhibition and events industry

• Familiarity with exhibition and event trends and developments

• Willingness to delegate tasks and organize a team

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Key Responsibilities:

1. EN 9100 Certification Preparation:
   • Lead the deployment and implementation of EN 9100 standards within the new factory.
   • Develop and oversee the creation of required process documents, including Quality Manuals, flowcharts, procedures, and work instructions.
2. Process Optimization and Documentation:
   • Conduct process mapping to define and document process flows, interfaces, inputs/outputs, criteria, and KPIs.
   • Establish and maintain dashboards to monitor quality performance and ensure compliance with EN 9100 standards.
3. Auditing and Compliance:
   • Conduct internal and external audits in line with certification requirements (e.g., EN 9100, ISO 9001, ISO 14001, etc.).
   • Support and coordinate Management System Certification audits, ensuring successful outcomes.
4. Team Engagement and Communication:
   • Act as the primary point of contact for all quality-related activities, engaging with cross-functional teams to align actions with certification goals.
   • Drive team collaboration through effective communication, synthesizing information, pushing action plans, and ensuring feedback loops.
5. Continuous Improvement:
   • Identify gaps and areas for improvement within existing processes and implement corrective actions.

Required Qualifications and Skills:

Education and Experience:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 3 years of experience in EN 9100or ISO 9001 standard deployment or operations.

Technical Skills:

• In-depth knowledge of EN 9100 standards (ISO 9001 knowledge is acceptable if complemented by relevant experience).
• Proven expertise in internal and external audits, with experience in certifications such as ISO 9001, EN 9100, ISO 14001, or ISO 17025.
• Strong process-oriented mindset with the ability to map processes, define KPIs, and develop dashboards.
• Proficient in creating and revising quality documentation, including manuals, flowcharts, and procedural instructions.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Location: Kaki Bukit

Working Hours: Mondays to Fridays 9am to 6pm

Salary range: $4,500 - $5,000

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Min Bachelor Degree in any field
• Min 2-3 years of relevant experience in management / supervisory / leadership experience / service recovery experience

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

As a vital member of our HR team, you will work closely with the Senior Assistant Director to manage and execute our annual performance exercise. You’ll play a key role in shaping the performance management cycle, from goal-setting to year-end reviews, ensuring a smooth and effective process.

What You’ll Do:

• Data Analysis & Reporting: Prepare insightful reports on preliminary ratings and promotion recommendations that drive informed decision-making.
• System Support: Setup the system for the annual exercise and provide support to users on the system.
• Facilitate Engaging Sessions: Co-lead pre-moderation and main moderation sessions with Senior Management, fostering a culture of open dialogue and collaboration.
• Collaborate for Success: Partner with the Centre of Excellence and HR Business Partners to ensure timely submissions of performance appraisals, making a tangible impact on our organizational success.

Champion Risk and Governance!

Support our commitment to integrity and compliance by assisting in the annual conflict of interest and compliance leave exercises. Your expertise will help ensure that our policies are clear and adhered to across the board.

Your Responsibilities:

• Provide expert guidance on Conflict-of-Interest Declarations, ensuring transparency and completeness.
• Manage & support staff compliance with policies and assist in non-payroll HR audits.
• Communicate key policies and procedures effectively to all levels of staff, enhancing understanding and compliance.
• Undertake any other projects as assigned by the Head of Unit.

What You’ll Achieve:

• Prepare staff listings and user access for surveys, ensuring high participation rates.
• Liaise with the vendor and Centre of Excellence to ensure tasks are completed on-time.
• Analyse survey results and craft compelling communication materials to address areas for improvement.
• Collaborate with departments to develop actionable intervention plans, presenting insights to the management team.
• Undertake any other projects as assigned.

What We’re Looking For:

• A Bachelor’s degree from a recognized university; a post-graduate qualification in HR Management is a plus!
• At least 5 years of experience in Human Resources;
• Experience in healthcare preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Manage service point operations assigned.
• Primary responsibility is for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering the Centre Manager and doctors /allied health to solve system and process issues.
• Perform data collation and analysis to support decision-making and identify areas for improvement.
• Prepare reports and dashboards to track Key Performance Indicators (KPIs) and monitor their achievement.
• Manage a team of service associates, fostering a positive and productive work environment.
• Collaborate with clinical, nursing, and allied health professionals to implement strategies and initiatives to enhance work processes and service quality.
• Participate in the planning and execution of proposals and activities aimed at achieving operational excellence.
• Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly.
• Monitor customer feedback and implement improvements to service delivery.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics