Purpose

This role is responsible for the project or program to be delivered in line with the scope, schedule and cost

Key Missions

· Analyzes project requirements and defines the deliverables

· Develops and documents detailed work plans, schedules, project estimates, communication plans, resource plans and status reports

· Conducts risk analysis and monitors the progress of plans against project milestones and budgets according to IDEMIA standards

· Leads and coordinates the project team, provides vision and direction to all stakeholders and internal or external customers and partners

· Ensures the deliverables are within the right quality standards, security standard and cost

· Manages changes, risk mitigations and deviations that may impact the scope, the schedule and the cost of the project

· Manages stakeholders expectations and communicates accordingly and timely

· Manages the integration of vendor tasks and tracks and reviews vendor deliverables

· Manages small complexity programs or participates to more complex programs with the supervision of a more experienced program manager

Job Description

• Prepare and maintain accurate financial records, including general ledger, balance sheet, income statement, and cash flow statement.
• Coordinate with external accountants and auditors for annual audits and tax filings.
• Review and analyze financial statements, ensuring compliance with accounting standards and principles.
• Prepare and monitor budgets, forecasts, and cash flow projections
• Develop and implement financial policies and procedures to improve internal controls and financial efficiency.
• Develop and maintain the cost accounting system, documents, and records of the organization.
• Analyze and recommend costs and cost savings.
• Prepare and complete internal cost audits.
• Comply with Financial Reporting Standards (FRSs) for financial statements.
• Analyze the data collected and log a detailed record of the results.
• Analyze any changes in goods or services provided in order to determine what effect it has on the cost.
• Analyze costing within the organizations and prepare regular reports comparing budgeted costs to actual costs.
• Provide management with reports that specify and compare factors that affect prices and profitability of products or services.
• Assist in audits and general ledger preparation.

Job Requirements

• Candidate must possess a LCCI or Diploma in Accounting
• At least 2 years of working experience
• Proficient in Microsoft Office, especially MS Excel, SAP system
• Good understanding of Accounting standards, Tax and GST regulations
• Meticulous, Good analytical thinking skills and customer service skills

Job level: 15+ Years

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Summary:

Reporting to the Sales Director of the Distribution Team, the Sales Manager (Distribution) will be responsible for selling products or services through our distribution channel. The role will involve developing and executing sales strategies, working with the sales team, building relationships with distributors, analyzing market trends, and creating and managing sales budgets and forecasts.

Responsibilities:

• Develop and execute sales strategies for distribution channels to achieve revenue targets and market share goals.
• Work with the sales team to ensure they are equipped with the necessary skills and knowledge to effectively sell products or services through the distribution channel.
• Build and maintain relationships with distributors and key stakeholders in the distribution channel to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth within the distribution channel.
• Create and manage sales budgets and forecasts to ensure that the distribution channel is profitable and operating within financial targets.
• Monitor and report on sales performance, with sales director, and market trends to the management.
• Collaborate with other departments such as operations, procurement finance, and marketing to ensure that the distribution strategy is aligned with overall business objectives.
• Stay up-to-date with industry developments and emerging trends in the distribution channel.

Requirements:

• Diploma/ Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales, with a proven track record of success in working in a sales environment, and achieving sales targets.
• Preferred Experience in the distribution channel, preferably in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical skills with the ability to analyze market trends and identify new opportunities for growth.
• Experience in managing budgets and forecasting sales targets.
• Ability to work collaboratively with other departments to achieve overall business objectives.
• Ability to adapt to changing market conditions and emerging trends in the distribution channel.

This is a full-time position with a competitive salary and benefits package. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

• Prepare and produce all products according to SOP guidelines, including tasks such as cutting, cooking, steaming, frying, and packing.
• Ensure all equipment and utensils are cleaned, washed, and returned to their designated storage areas after use.
• Inspect all materials to ensure they are in acceptable condition before use.
• Organize workflow and ensure employees understand their roles and assigned tasks.
• Monitor employee performance, offering feedback and coaching as needed.
• Complete forms as required by QA standards.
• Follow all HACCP, ISO22000, and 5S guidelines during preparation and production.
• Perform any other duties assigned by the Director.
• Have 10 years experiences in Chinese Cuisine, North eastern & Sichuan Cuisines.
• Willing to work in weekends & public holidays.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Summary:

• Industry: Healthcare
• Working location: Novena
• Employment type: Permanent, full-time

Job Responsibilities:

• Perform learning needs analysis with internal stakeholders and recommend development interventions
• Develop and deliver skills-based and people capabilities training programs for the diverse family groups in the hospital
• Set up learning frameworks; propose high-quality interventions to support Organisational Health and Excellence
• Ensure training materials and curriculum are updated in a timely manner and kept relevant
• Develop and launch Train-the-trainer programmes
• Perform pre and post-training activities (e.g. training reports, post-course evaluation)
• Lead or be part of a squad to drive projects or initiatives
• Comfortable with various learning modalities and staying up-to-date with the latest learning development trends and best practices
• Monitor and review training programme effectiveness, success and ROI periodically and churn learning reports
• Ability to source, evaluate and adopt digital learning tools and software
• Fulfil any other roles related to training and general administration when required

Job Requirements:

• Degree in related fields (business, education, technology or healthcare)
• Full certification in WSQ Advanced Certificate in Training & Assessment (ACTA)/Advanced Certificate in Learning & Performance (ACLP)
• Minimum 8 years of experience in delivering stand-up classroom training in any industry
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Proficient in MS Office applications (Word, Excel, and PowerPoint)
• A proven track record in driving agile L&D programmes, with the ability to prioritize time-sensitive projects and/or competing timelines.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Responsibilities:

• Establishing, developing, documenting, and implementing computational assisted/based design workflows
• Ensure QA/QC of models, and tracking of model issues in coordination/clash detection routines
• Developing tools, processes, and workflows that bridge complex and computationaldriven geometries
• Developing and maintaining computational design workflows to accelerate or automate design and documentation processes
• Supporting project teams’ bespoke computational design needs through a mix of hands-on project work and/or project consultations
• Documenting workflows and ongoing initiatives
• Work closely with Architects and team members in the creation and delivery of BIM Execution Plans;
• Ensure projects are completed in accordance to BIM guidelines and compliance with the relevant government regulatory requirements;
• Manage processes, implementation, best practices and techniques of BIM and related tools;
• Create BIM Design Models and Documentation;
• Coordinate with contractor and subcontractors

Requirements & Attributes:

• Degree / Diploma in Architecture with minimum 3 years industry experience;
• At least 10 Years BIM (REVIT) related project implementation experience;
• Excellent knowledge and experience of Autodesk Building Design Suite software including Revit Architecture with Certification – Autodesk Revit Certified Professional Exam
• BCA BIM Management Certification
• A strong believer in sustainable design practices, and familiarity with Singapore 2030 green plan and UN 2030 Sustainable development agenda and 2050 Decarbonisation goals will be an advantage

The Project Manager will lead and manage medical device installation projects from inception to completion. This role involves strategic planning, resource management, and ensuring that projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Develop comprehensive project plans, timelines and documentation.
• Maintain strong relationships with all project stakeholders to ensure their needs and expectations are met, fostering collaboration and resolving conflicts promptly.
• Lead the meetings with customers, consultants and main contractor.
• Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress.
• Manage project contracts and payment claims and ensure that the projects are delivered as per contractual requirements.
• Arrange meetings with company Sales, Factories, Logistics and Management as necessary.
• Monitor project progress and performance.
• Identify and mitigate project risks to protect the company’s interests.
• Ensure compliance with regulatory requirements and industry standards.
• Ensure compliance with company QMS SOP, and company product installation requirements.
• Prepare and present project reports to management.
• Conduct Post-Project review to gather lessons learned to improve future projects.

Requirements:

• Bachelor’s degree in Project Management, Engineering, or related field.
• CSCPM – Construction Safety Course for Project Managers.
• Extensive experience in project management, hospital projects is a plus.
• Strong leadership and organizational skills.
• Excellent communications and negotiation abilities.
• Proficiency in project management software and tools.

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

3M Authorised Distributor with more than 30 years of experience in the industry dealing with Architectural & Interior : Wallcoverings and Laminates, Glass & Glazing, Flooring & Anti-Slip, Sun Control & Security Window Film, Water Purification for Commercial & Residential, Large Format Printing.

Our Operation Division is made up of 3 Teams & about 40 staff;

1. Project & Installation Team
2. Preparation & Production Team
3. Schedule Planning & Admin Team

Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Support worker’s communication with Management.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Manage and renew certifications like ISO, Bizsafe etc
• Assist Business Development in developing prototypes or value add to existing products and solutions

Requirements

• Candidate must possess a relevant Diploma or Degree.
• At least 5 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering or warehousing is an advantage.
• Singaporeans only.
• Candidate with lesser experience candidates may be considered for Asst Manager position.

Benefits

• Good basic & Quarterly Incentives.
• Transport allowance provided for own vehicle.
• Basic Medical Care & Insurance.
• Annual Company Incentive Trip.

JOB DESCRIPTION

-Contact current customers and receive forecasts, orders and production schedules.

-Contact factories in Japan, China and Thailand to place orders, coordinate shipping schedules and manage logistics/delivery to support customer production.

-Conduct marketing for this region and visit potential customers to develop new customers and sales of electrical components, especially thermistor sensors.

-Submit sales reports and attend weekly meetings with head office to report on sales progress.

-Develop marketing strategies and plan monthly, annual and mid-term sales budgets (KPIs).

REQUIREMENTS

-Over 10 years of experience in sales of electrical components and over 5 years of experience and sales of thermistor sensor.

-To have business fluent Japanese, Mandarin and English language skills to hold technical discussion, obtain technical documents and quotations and translate them into appropriate languages with factories in Japan and China.

-Strong strategic thinking, decision-making ability

-Bachelor's degree or above

<Job Description>

To be overall in charge of technical support and sales and marketing promotion for Discrete and System Device Semiconductor products for India and ASEAN and Oceania market in collaboration with HQ in Japan. Customers will include Japanese account in India and ASEAN region.

Duties include:

· Product promotion and training

· Solution proposal for customers’ request

· Technical support for customers’ project

· Market Analysis of Discrete and System Device Semiconductor product in ASEAN, India and Oceania

· Prepare product planning proposal

· Plan and following up Design Win and Creating New Opportunities

· Managing, directing FAE staffs under company direction

<Job Requirements>

· Good technical knowledge of Discrete and System Device Semiconductor products to support customers in ASEAN, India and Oceania regions

· Possess strong negotiation and communication skills to work closely with customers, HQ in Japan and group companies in other countries

· Minimum 10 years of experience in Technical Support as well as Sales and Marketing promotion for B2B business

· High proficiency in Japanese language is necessary to communicate and negotiate effectively with HQ in Japan and Japanese base customers

· Frequent travelling is expected.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

Purpose:

The owner of the role is responsible for Business Development, Sales & Account Management for the SOTAS product-line in the APAC region. Building financial & commercial offers and closing international deal for the SOTAS C4I Edge vehicle infrastructure Solutions in the region.

Responsibilities:

• Promotes and sells the SOTAS portfolio for potential opportunities to direct export customers or through/with the local Thales unit for the assigned countries. Main accounts:

- Sales & Account Management for Australia, working closely with SIX-Aus

- Business Development of SOTAS in the Asian region with a focus on Singapore, Indonesia, Malaysia, working closely with the local KAMs

- International UOR needs

• As working in the Singapore time zone, with a time difference from the SOTAS OEM (SIX in Netherlands), it is vital to work independently and have/gain in-dept technical and commercial knowledge on the SOTAS.

• Takes in orders (international sales function) through actions, ranging from pre-sales in cooperation with the KAMs and Business Development teams up to the end stages of sales finalization

• Defines the international sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific account in a target region/country, working in conjunction with the SAM/KAM

• Being remotely part of one of the SIX NL multi disciplined export Account teams, who are responsible for the SOTAS product family export from SIX NL. Together with your multi disciplined team members you ensures the team targets like OI, GMOI, Sales, Cash, Customer satisfaction and team development are met.

• Contributes to promote upsell SOTAS roadmap solutions APAC market opportunities

• Able to successfully negotiate the terms of an agreement and close the deal in line with expectations and mandates from the Gates

• Captures information on aspects such as risks & opportunities, marketing and sales, to share in the GBU (including Bid/project teams), develops awareness of customer environment. As Capture Lead manage the bid team and has the ability to anticipate forecast

• Summarizes and monitors export sales forecasts. Ensures that the necessary interactions take place with the countries, in particular through opportunity pipeline Reviews, Sitcom meetings and Business Forums

Requirements:

• Proven Sales track record in a complex Land Defense multi-stakeholder environment

• Brings (or has the ability to gain) technical operational vehicle C4I knowledge, can explain complex technology in an easy manner

• Manages risk taking & fosters entrepreneurship

• Leadership/ Ability to reassess strategy (strategic thinking) and leads as a Captureteam leader the bid process

• Promotes diversity and creates an inclusive environment, understands cultural differences

• Listening, communication & negotiating skills

• Team spirit, performs through cooperation

• Thinking out of the box, creativity

• Builds trust & partnership

• Business Modelling

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599