We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements and skills

• Master degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skill

As a Training Centre Manager / Coordinator, you will be responsible for ensuring continuous planning for the training function, assigning proper instructors and classrooms for each scheduled course, and providing schedule changes for other departments in case of over schedule.

Reporting to Service Manager, you will be providing technical expertise to the overall EL services technical training curriculum (ABB active products, legacy ABB products, & AVO Training Institute).

Your responsibilities:

• Providing facility management & oversight of EL services training center within the functional and geographical area of responsibility. Ensuring safety & regulatory compliance in collaboration with Local HSE manager.
• Establishing pricing for courses and provides relevant date for use with proposals. Selecting, managing, and ensuring proper training of outsourced trainers.
• Planning periodic training for course instructors to ensure knowledge of current technical environment and solutions. Maintaining detailed record of the training courses attended by internal resources.
• In cooperation with the local HSE responsible person, ensures that HSE requirements as per ABB way are integrated and up to date in all business processes and applications used for trainings driven by the trainer.
• Ensuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating, and developing direct and indirect subordinates within HR policies.
• Developing /following technical curriculum developed by respective primary service centers for all active ABB & Legacy ABB products to support services training needs for both internal and external customers as per the local market demands.
• Developing technical content repository for training curriculums. This repository shall include training content (for both face-to-face and online/remote trainings), hands-on labs, & post course written assessments for both internal and external customer curriculum.
• Personally seeking “TRAINER” certifications of all ABB products. This will allow training for all global products to be conducted in the SG & reduce time & T&L for traveling to other primary service centers for training.

Your background:

• Bachelor’s Degree with at least 5 years of relevant experience
• Good Knowledge in MS Office
• Collaborative mindset with excellent written and oral communication in English.

Role Overview

The Integrated Campaign Manager is entrusted with the comprehensive management of digital media campaigns across diverse platforms. This position encompasses the design, monitoring, optimisation, and reporting of campaigns to ensure their alignment with client or organisational objectives. Additionally, the role involves spearheading new business development to secure integrated marketing campaign projects and managing social media accounts to strengthen the organisation's or clients' digital presence. The ideal candidate will possess a meticulous eye for detail, a strong analytical acumen, and a passion for achieving outstanding returns on investment within the allocated budget.

Primary Responsibilities

Campaign Management

• Devise campaign strategies in harmony with business objectives and audience insights.
• Design and execute digital media campaigns across platforms such as Google Ads, Facebook Ads Manager, LinkedIn, Instagram, TikTok, and other programmatic advertising tools.
• Configure campaign parameters, including budget allocation, audience targeting, creative assets, and bidding strategies.
• Implement tracking systems, such as UTM parameters, pixels, and third-party software, to measure campaign efficacy with precision.

Campaign Monitoring

• Continuously oversee live campaigns to ensure optimal performance and delivery.
• Analyse key performance indicators (KPIs), including impressions, click-through rates (CTR), conversion rates, and cost-per-acquisition (CPA).
• Identify and resolve campaign issues, such as underperformance or discrepancies in metrics.
• Stay abreast of platform updates, algorithm changes, and emerging industry trends to maintain campaign relevance and efficiency.

Campaign Optimisation

• Conduct detailed analysis of campaign performance to identify areas for enhancement.
• Optimise campaigns by refining targeting, bidding strategies, creative elements, and budget allocations.
• Employ A/B testing methodologies to assess and improve ad copy, visuals, audience segmentation, and placement types.
• Develop and implement retargeting and lookalike audience strategies to maximise engagement and conversions.

Reporting and Analysis

• Prepare comprehensive reports detailing campaign performance, insights, return on investment (ROI), and actionable recommendations.
• Design and maintain dashboards to provide stakeholders with real-time visibility of campaign metrics.
• Undertake post-campaign analyses to extract valuable lessons and inform future strategies.
• Present findings and strategic recommendations to cross-functional teams and senior leadership.

Business Development

• Identify and pursue new opportunities to acquire media campaign projects and clients.
• Develop customised proposals and pitches to secure new business.
• Build and maintain strong relationships with prospective and existing clients to foster trust and collaboration.
• Stay informed about industry trends, competitor activities, and emerging opportunities to identify potential business leads.

Social Media Management

• Manage and oversee social media accounts for the organisation or clients, ensuring consistent branding and messaging.
• Develop and implement effective social media strategies to enhance engagement and audience growth.
• Monitor and respond to audience interactions on social platforms to foster positve relationships.
• Analyse social media performance and create reports to track engagement, reach, and ROI.

Collaboration and Communication

• Liaise with creative teams to ensure that advertising copy, visuals, and messaging are congruent with campaign and social media goals.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Engage with external agencies or vendors, as required, to execute specialised campaign initiatives.

Key Skills and Competencies

• Expertise in digital advertising platforms, including Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, and programmatic advertising platforms.
• Proficient in data analysis and interpretation to drive data-informed decision-making.
• Advanced knowledge of tools such as Google Analytics, Google Tag Manager, and Excel/Google Sheets.
• Experience with A/B testing, audience segmentation, and retargeting techniques.
• Comprehensive understanding of attribution models, conversion tracking, and performance measurement.
• Demonstrated ability to develop and nurture client relationships for business growth.
• Exceptional communication skills to effectively convey campaign performance and strategic insights.
• Strong understanding of social media platforms and their role in driving brand awareness and engagement.
• Impeccable attention to detail, with the ability to manage multiple campaigns under stringent deadlines.

Qualifications

• A bachelor’s degree in Marketing, Business, or a related discipline.
• 3–5 years of experience in digital media campaign management or a similar role.
• Experience in new business development and client acquisition is highly desirable.
• Certification in Google Ads, Meta Blueprint, or equivalent qualifications is advantageous.
• Proven track record of managing and optimising digital advertising campaigns across various platforms.
• A thorough understanding of SEO, SEM, integrated marketing strategies, and social media management tools.

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Assisting with other tasks and duties as assigned by management

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Logistic manager is a professional responsible for overseeing the movement, storage, and distribution of goods and materials within an organization. Their primary objective is to ensure that products are delivered to the right location, at the right time, and in the most cost-effective and efficient manner possible.

Specific Responsibilities:

1. Determine the most efficient routes for transporting goods to minimize time and costs while ensuring timely delivery.

2. Source, negotiate contracts with, and manage relationships with suppliers and service providers such as carriers and third-party logistics (3PL) companies.

3. Control and reduce transportation, inventory, and warehousing costs through effective negotiation, strategic planning, and optimization of resources.

4. Design and optimize warehouse layout and processes to maximize space utilization, improve efficiency, and facilitate smooth material flow.

5. Implement inventory management strategies to maintain optimal inventory levels, reduce stockouts and overstock situations, and improve inventory turnover. 6. Ensure the quality of goods throughout the supply chain by implementing quality control measures and monitoring supplier performance.

7. Identify potential risks in the supply chain, such as disruptions in transportation or natural disasters, and develop contingency plans to mitigate their impac

8. Ensure compliance with relevant regulations and standards governing transportation, warehousing, and product safety.

9. Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and inventory accuracy, and provide regular reports to management.

Technical Skills and Competencies:

1. Assessment and Goal Setting

2. Supply Chain Management Systems

3. Data Analysis and Forecasting

4. Logistics and Distribution Optimization

5. Regulatory Compliance and Risk Managemen

6. Leadership and Communication Skills

7. Project Management

8. Sustainability and Green Logistics

9. Review and Evaluation

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

The Commercial Manager is responsible for driving revenue growth by meeting sales targets, developing new business opportunities, and maintaining excellent client relations. This role involves actively engaging with clients through customer-facing activities, presentations, and service updates. This position operates within a high-volume, multi-transactional marine service environment, with a specific focus on Singapore's port. A background in a hunting role within chartering, commercial sales, or a similar field is highly desirable.

Reporting to: Head of Sales

Key Responsibilities:

• Develop sales leads and focus on revenue retention and growth to meet and exceed sales targets.
• Conduct market research and stay informed on industry trends to support the sales pipeline.
• Perform cold-calling and other prospecting activities to generate new business.
• Develop and sustain strong relationships with clients by adhering to best practices in client relationship management, providing regular service updates, and effectively addressing and resolving any issues or concerns.
• Negotiate agreements within defined commercial and operational parameters and prepare contracts.
• Prepare and analyse sales reports to support departmental objectives.
• Implement multi-modal sales outreach programs, including direct mailers, social media campaigns, and web content.
• Collaborate with internal teams to ensure alignment of commercial strategies with operational goals.
• Provide insights and recommendations to the Head of Sales based on market data and sales performance.
• Carry out any other tasks as reasonably requested by the Management.

Requirements:

• Degree or Diploma in Marine Studies, Business, Marketing, or a related field, or equivalent experience.
• Proven sales experience in the marine industry, particularly with high-volume, multi-transactional services.
• Self-motivated and capable of thriving in a fast-paced environment.
• Strong analytical skills to identify trends and sales patterns.
• Excellent presentation and communication skills.
• Knowledge of port operations or ocean-going towages, with prior experience in the tug industry would be an added advantage.

Accounting Manager Duties

Accounting managers oversee the accounting policies and operations within the organization. Uses financial and accounting expertise to manage and optimize an organization's financial health and practices. Ensure that the organization meets compliance and regulations related to taxes and other financial laws.

Manage Budgets
Monitoring organizational spending and assist other managers in creating sustainable and effective budgets. Ensure resources are properly allocated and aligned with the organization's overall financial health.

Financial Records and Reports
Ensure accountants maintain accurate and compliant financial records. Produce and submit regular reports for managers and other stakeholders.

Analyze and Interpret Financial Data
Accounting managers analyze financial information and reports to identify financial risks and opportunities. Look at trends and discrepancies and offer insights to help with the decision-making process.

Supervise Accounting Staff
Accounting managers lead a team of accountants and finance professionals, ensuring they produce timely and accurate work. They may provide training and mentorship to improve their team’s performance.

Assist in Strategizing and Decision-Making
Accounting managers may assist an organization in the making of financial decisions and strategies. Using financial data and reports to inform their insights and help the organization optimize its financial performance.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

In your role as Manager, you will:

● In charge of coffee/ tea counter. Know how to make traditional coffee and tea, toast bread

● Manage your café responsibly and profitably!

● Lead and take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.

● Ordering of goods needed by cafe

● Oversee all financial matters honestly, efficiently, and accurately. Closing counter daily

● In charge of managing all the stalls in the café and the staff

● Working hours 7 am to 7 pm , 6 days week

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Project support: Oversee and support project management activities, including planning, timeline monitoring, and budget tracking, to ensure timely completion of projects for regulatory submissions.
• Project monitoring: Track and report project status to internal and external stakeholders, ensuring deadlines are met for ongoing projects. Provide expert CMC support while monitoring CMO/CDMO activities.
• Documentation management: Manage and maintain project documentation, including protocols, reports, SOPs, and meeting minutes. Facilitate the collection of information from both internal and external stakeholders in a timely manner.
• Stakeholder management: Coordinate external collaborations, including managing agreements and overseeing the quality of deliverables. Monitor activities of CMOs, CDMOs, and other partners.
• Sample and logistics coordination: Handle project logistics, including sample shipment and drug sourcing.
• Regulatory support: Assist in drafting the Quality Section of dossiers for clinical trial and marketing authorization applications, ensuring alignment with regulatory requirements and agency expectations.
• CMC support: Offer strategic guidance to technical teams on CMC regulatory requirements and engage in negotiations to resolve CMC-related issues.
• Others: Perform other duties as assigned by leadership

Job Requirements

• MSc, or BSc in life science/ chemistry
• Experience with office management software like MS office (MS Excel, MS Word, MS PowerPoint) and other project management software
• Strong management and organization skills, attention to details, good written and verbal communication skills
• Superior time-management skill, able to multitask and quickly adapt to dynamic changes
• Knowledge in drug development process and technical/ scientific knowledge.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

[This role is specific to CSSD Singapore and is based in Singapore]

Job Highlights

• Exposure to a China-listed company with an increasing ASEAN presence
• Work-life balance

About China-Singapore Suzhou Industrial Park Development Group Co., Ltd. (CSSD)

CSSD (Shanghai Stock Exchange: 601512) is the joint-venture master developer set up by the governments of Singapore and China in August 1994, for the development of the flagship bilateral cooperation project Suzhou Industrial Park (SIP) and is listed on the Shanghai Stock Exchange since 2019.

CSSD’s portfolio currently includes integrated township developments in China and has expansion plans in ASEAN. As part of a strategic partnership with Singapore's JTC Corporation in 2021, CSSD has established a new wholly owned subsidiary in Singapore (“CSSD International Business Cooperation Centre Pte. Ltd.”) managed by the existing Singapore branch, and currently operates a co-working space in the one-north district.

Reporting to the General Manager of the Singapore Branch, we are looking for candidates to join CSSD Singapore in the following position: Finance Manager / Assistant Finance Manager

Roles and Responsibilities

· Work closely with business units for smooth daily accounting operations

· Prepare monthly closing, financial statements and management reports timely and accurately

· Ensure financial records are maintained in compliance with accepted policies and procedures

· Ensure all bank reconciliations are being completed accurately and in a timely manner

· Perform proper intercompany transactions and reconciliation

· Assist in year-end audit and tax return preparation

· Prepare and coordinate annual audit and budget planning forecast

· Manage actual and forecast cash flow

· Coordinate financial analysis, consolidating and reviewing of reports

· Maintain fixed assets recording and filing

· Handle Quarterly GST reporting and queries

· Maintenance of Accounting system

· Work with relevant department managers on their BU’s performance

· Assist in ad-hoc admin and finance assignment when required

· Cultivate a continuous improvement mentality in the team

Requirements / Key Attributes

· Singaporean, Degree holder with:

· Minimum 8 years of working experience, of which at least 6 years of experience is in accounting and/or financial analysis

· Degree in finance, accountancy, or economics

· Or possess ACCA or Chartered Account qualifications

· Be familiar with accounting policies, tax rules and annual audit process in Singapore

· Preferably with experience in China-corporate accounting principles

· Able to work well independently and as part of a team who is willing to learn and take on additional roles in a dynamic shared service environment with multiple business units

· Strong inter-personal and communication skills with good problem-solving skills

· Meticulous, committed, self-motivated and adaptable

· Demonstrate initiative, resourcefulness, and good organizational and time management skills

· Preference will be made for candidates that have Corporate Secretary qualifications

· Fluency in mandarin (both spoken and written) is essential, due to the nature of work which involves significant amount of communication with various stakeholders based in China

Interested applicants, please submit your resume to by 10 January 2025 with your resume file named in the following format: “CSSD_Finance_CandidateName” (for example: CSSD_Finance_SandeeLim).

Only shortlisted candidates will be notified.

Roles & Responsibilities

• Provide in-house IT support with a focus on SAP and related systems.
• Manage and troubleshoot SuccessFactor and Concur applications.
• Serve as a liaison between business users to define requirements.
• Act as a subject matter expert on the SAP SuccessFactors, SAP Concur, SAP Business Technology Platform (BTP) , SAP ECC Payroll and integration with SAP ECC.
• Oversee integration with external systems like medical claim systems, ServiceNow, etc.
• Define business issues, data challenges, and solutions to fit business requirements.
• Identify breakdowns in technology and business processes.
• Understand the processes and specifications of each assigned system
• Engage and collaborate with technical teams across projects.
• Collaborate with other IT team members to resolve issues and improve system efficiency.
• Prepare requirement specifications (functional and non-functional), use cases, and business process recommendations.
• Perform configurations and customization in the system and updates relevant documentation as per user’s requirement and process.
• Communicate clearly, concisely and confidently with project team members and the business users, both verbally and in writing.
• Ensure compliance with government regulations related to SuccessFactors and Concur.
• Manage vendor relationships and oversee vendor activities related to IT support and change requests.

Requirements

• The candidate should process at least a Degree in Computer Science, Engineering, Business or Equivalent.
• Have experience in all phases of system implementation lifecycle (requirements gathering, design, and build, testing, go-live).
• At least 7 years SuccessFactors experience with minimum 1 full cycle in SAP SuccessFactors implementation.
• Proficiency in SAP SuccessFactors and Concur with good work experience in managing systems releases, instance strategy, data security, change/release management, tracking and reporting.
• Knowledge of SAP Business Technology Platform (including CPI) and related technical integration components such as SCC, Fiori, S/4 HANA, SAP ECC HCM, Concur, Integration Centre.
• Knowledge in SAP ECC and/or S/4 Hana HCM-Payroll.
• Experience in developing BTP application, SAP UI5 and/or HTML5.
• Experience in cloud technology and mobile applications.
• SAP SF certification is not required but would be a plus.
• Experience in payroll migration from SAP ECC to S4/HANA or another platform would be a plus
• Ability to advise customer process improvement.
• Strong vendor management skills, including overseeing vendor relationships and activities.

Job Responsibilities

• Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems.
• Manage enterprise accounts to ensure customer satisfaction and build deepening business relationships.
• Meet holistic IT needs of existing clients to grow total services rendered.
• Lead and facilitate meetings/ presentations with clients at all levels to gather accurate IT requirements and present the companies offerings.

Job Requirements

• Bachelor's Degree from a local Singapore university in any discipline.
• Quick learner who thrives in a fast paced environment and aspires to be in the tech industry.
• 2 or more years experience in B2B corporate sales with a proven track record of success.
• Comfortable with people at all positions, including C-level executives.
• Strong presentation and communication skills.

1、协助处理公司领导海外业务的日常工作；

2、公司领导海外出差、海外项目考察事务随行，承担秘书、翻译等工作;

3、协助公司领导对外关系处理，包括政府关系，对外机构联系等;

4、负责新加坡办公室行政管理工作，包括但不限于综合行政事务、公司活动、公司企业文化建设、物资管理等；

5、其他公司领导交代的工作。

任职要求

1、女，本科及以上学历，能熟练运用中文、英语作为工作语言；

2、做事细致、效率高、有分寸、保密意识强；

3、工作严谨、有一定的承压能力及人际交往能力以及敏锐的洞察力；

4、3年以上董事长助理&总裁助理相关工作经历；

5、气质形象佳，有亲和力，沟通协调能力好。

What You’ll Do

As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.

You will:

• Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
• Analyze business needs to help ensure the Oracle NetSuite solution meets the customer’s objectives by combining leading practices, product knowledge, and business acumen
• Resolve complex customer issues by recommending and delivering solutions
• Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
• Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively

Other responsibilities include:

• Leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
• Providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
• Being responsible for managing clients in post go-live environments.
• Being adept at managing the delivery of NetSuite application functionality.
• Working with technical and performance experts at NetSuite to get the best outcomes for your Customer.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.

Ideally with 7+ years NetSuite hands on implementation/optimization experience. Your 7+ years consulting experience with other ERP solutions is a definite plus. The role is located in Singapore, with the ability to travel up to 15%.

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: East

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).