A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

The Deputy Director of Program Management and Impact will lead the development and implementation of key regional energy transition strategies, working closely with Tara's program directors and partners. This role involves managing a team of experienced program leads, providing guidance, and empowering them to deliver impactful results. The Director will also be responsible for identifying emerging opportunities and challenges in the region, developing forward-looking strategies, and exploring new partnerships to accelerate the energy transition. Additionally, they will provide guidance to partners, monitor project deliverables, and advise on risk management and reporting.

Duties and Responsibilities are as follows:

Management of Program Leads

• Manage a team of passionate and experienced program leads, including, but not limited to, Bangladesh, Pakistan, and Organisational Development, providing them with the right guidance and empowering them to do their best work.
• Manage and support regional program leads as the organization grows.
• Working alongside the program leads to proactively scanning the countries and regional policy, energy, and economic environment for emerging challenges and opportunities for Tara’s work. This may include developments in the public, private, and people sectors including but not limited to policy developments, changes in the regulatory framework and legislation, corporate investments, etc.

Monitoring, Evaluation and Learning

• Overall responsibility for maintaining and improving Tara’s Monitoring, Evaluation and Learning program, working with a Regional Data Lead to maintain systems to monitor and track our organisational and program-related objectives and key performance indicators
• Responsible for producing Tara’s annual Monitoring, Evaluation and Learning report for key stakeholders
• Responsible for ensuring that Tara continuously utilises data to inform our programming and strategy, and ensure that this data is managed and kept updated in an accessible format.

Strategy

• Develop a forward-looking approach to strategy, analyzing where the region will need to be in five years' time on energy transition and supporting program teams to develop strategies fit for meeting future challenges.
• Identify areas where a regional strategy is required to complement national strategies to accelerate the energy transition and lead the development and implementation of at least one regional thematic program area
• Contribute to an active international network of re-granters and strategists on the energy transition needs of the region.

Grant management

• Guidance and advice to partners and prospective partners in the field to ensure activities achieve their intended objectives and results.
• Monitor deliverables and submissions from partners and provide general oversight of their timeliness and quality.
• Advise the operations team on specific legal/operational/risk requirements for grantmaking in Bangladesh and Pakistan.
• Advise programme directors/senior management on any potential risks and recommend mitigation measures when needed.
• Assist the Regional Program Director with reporting to funders and proposal development, and other duties as assigned.

Excited by the prospect of working for a dynamic and fast-growing international organisation with a mission to solve the climate crisis, the ideal candidate will have:

Knowledge and experience:

• At least 10 years of relevant work experience, gained in either local or international foundations, donor agencies, NGOs or clean energy-related companies or financial institutions;
• A good grasp of the energy system and its interlinkages to climate change, including an understanding of the barriers and opportunities for accelerating energy transition;
• At least 3+ years' experience in leadership positions, with experience managing experienced team members;
• Experience working in the Asia region;
• Demonstrated strategic thinking capabilities, and demonstrable ability to translate strategy into implementation;
• Demonstrated understanding of the role that civil society organisations play, especially in Asia;
• Demonstrated ability to maintain trusting professional relationships across different sectors, and a diverse group of partners, including many working in different cultural contexts;
• Experience working with philanthropic funders or bilateral or multilateral donors and an understanding of how to build and sustain a successful partner network a plus;
• Excellent written and oral English language skills and written and oral fluency in another Asian language preferable

Personal:

• Deep commitment to solving the climate crisis and enabling systemic change;
• Intrinsic motivation, excellent organisational and self-management skills;
• Deeply collaborative;
• Flexibility over working hours to accommodate global time zones;
• Willingness to travel both regionally and internationally;
• Impeccable ethics, and experience working confidentially and operating with high security.

Education

• Advanced degree or relevant expertise in a relevant field such as international relations, strategic studies, environmental management, business administration, economics, or sustainable development.

Location requirements

• The candidate must be based in the Tara region and must have long-term residency status with a legal permit to reside and work in the country.

International SOS is looking for a Director of IT Operational Excellence and Delivery for the Business As Usual (BAU) Services within the IT Shared Service organization. In this crucial management role, you will be responsible for enhancing and executing operational excellence in the Modern Workplace and Mobility BAU service elements across our global organization, and potentially beyond this domain.

The ideal candidate will have experience in ensuring operational excellence, driving governance across a global organization, and managing various aspects of modern workplace infrastructure. This role requires a strong focus on vulnerability management, device lifecycle management, and optimizing IT systems and processes. You will work alongside the Service Owner for Modern Workplace and Mobility Services, who is responsible for the service's renewal and roadmap. Your role will involve leading day-to-day operations, ensuring operational excellence, and improving the foundations of the MW&M services.

You will collaborate with cross-functional teams, vendors, and business leaders, striving for excellence in service delivery. You will report directly to the General Manager, Group Cloud, Infrastructure, and Operations.

Key Responsibilities

• Team up with the Service Owner for Modern Workplace and Mobility Service and establish a healthy and effective way of working on the entire portfolio for Modern Workplace and Mobility services. This job description is a guide and might need your flexibility for the day to day end tuning.
• Operational Excellence: Own and drive operational excellence across all modern workplace services. Collaborate with the IT Service Management to ensure ITIL processes are operational for all Modern Workplace and Mobility Services.

1. Balancing Business Needs and Security/Compliance Considerations: the teams must strike a balance between meeting business requirements and ensuring security and compliance.
2. Designing Consistent Processes and Systems by identifying and designing consistent tasks, forms, processes, and systems. Standardizing these elements to improve efficiency and reduce variability in their operations.
3. Defining Roles and Responsibilities clearly across teams, partners, regional IT and other stakeholders.

• Service Level Management: Monitor service level agreements (SLAs) for Modern Workplace and Mobility Services. Proactively address incidents, escalations, and performance bottlenecks.
• Vulnerability Management: Oversee Tanium remediation efforts to ensure vulnerabilities are identified and addressed promptly.
• SCCM and Intune Delivery: Manage the delivery and optimization of SCCM and Intune services.
• Cyber Essentials Plus: Ensure compliance with Cyber Essentials Plus standards.
• Active Directory Remediation: Lead efforts to remediate and optimize Active Directory.
• Proof Point Optimization: Optimize Proof Point services for enhanced security and performance.
• Device Lifecycle Management: Standardize laptop setups and manage the entire device lifecycle.
• Nexthink Integration: Integrate and optimize Nexthink for better endpoint visibility and management.
• Mobile Device Management (MDM): Oversee MDM for phones and iPads, ensuring secure and efficient management.
• MacBooks Onboarding: Manage the onboarding process for MacBooks, ensuring seamless integration into the workplace.
• Virtual Delivery Organization: Build and manage a virtual delivery organization across ITSS and business lines.
• Reporting and Analytics: Develop and maintain reporting and analytics to track performance and identify areas for improvement.
• Vendor Coordination: Coordinate with vendors to ensure timely delivery and support of services and manage the agreed SLA. Foster collaborative partnerships to optimize service delivery and innovation.
• CMDB Cleanup: Lead efforts to clean up and maintain the Configuration Management Database (CMDB).
• Standard Operating Procedures (SOP): Review and update SOPs to ensure they are current and effective.
• Innovation and Continuous Improvement: Identify opportunities for process optimization, cost reduction, and performance enhancement.
• Risk Mitigation: Assess risks related to Modern Workplace and Mobility Services and implement mitigation strategies. Eliminate risk by proactive risk and problem management, to increase the operational stability of the landscape.
• Security and Compliance and Audits: support where required the audits on the Modern Workplace and Mobility services.
• Technical Expertise: Stay abreast of industry trends, emerging technologies, and best practices.
• Cross domain work: With the expertise of Operational Excellence and focus on effective and efficient delivery of BAU services, advisory and steering on other IT domains in ITSS is encouraged and might be requested.

Requirements

• A bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent work experience.
• Relevant certifications such as PMP, ITIL, Microsoft technology or CISSP are advantageous
• Minimum 8 years of experience in technology management and enterprise IT delivery, with a focus on Modern Workspace and Mobility Services.
• Proven track record of leading cross-functional teams and managing vendor relationships.
• Strong knowledge and experience in vulnerability management, SCCM, Intune, and Cyber Essentials Plus.
• Experience with Active Directory, Proof Point, Nexthink, and MDM solutions.
• Understanding the impact of other It domains on enter prise IT delivery, like Networking, Datacentres and cloud as well as application and data management.
• Experience in building relationships with and communicate with vendors with managing the SLA
• Experience in a global operating IT organisation, with stakeholders in several time zones and business lines.
• 10 to 15% of international travel might be required

About the company

Our client is a global leader in valves & pumps

About the role

Reporting to the MD of Asia, your responsibilities would includes

• Develop and execute a comprehensive regional sales strategy to drive both individual and team revenue targets and to ensure alignment with the company's broader business objectives
• Lead negotiations for large, multi-stakeholder deals
• Identify and capitalize on new market opportunities within SEA, creating go-to-market strategies for cutting-edge technologies and applications
• Deliver precise sales forecasts and insightful market analysis to senior leadership, using data to inform strategic adjustments and optimize sales processes

Skills and experience required

• Msc / Degree in Engineering
• Minimum of 15 years of sales experience in the control flow valves / pumps / actuators business in Power, Nuclear power, O&G and Petrochemical industries
• Proven ability to lead a team of up to 6 sales professionals (APAC + Australia), driving both individual and team success in meeting and exceeding revenue targets.
• Strong track record of both individual and team sales performance, with experience in managing and closing large, complex deals
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships with customers at all levels.
• Willingness to travel across the APAC region as required (around 40%)
• Strong experience on Sales Key Account management of OEM and EPC

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Singapore Based (Eunos)
• 5.5days, Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Salary range: SGD 2600 - SGD 3500
• Experience in programme coordination, preferably in a social service or healthcare setting; Min 1 year of relevant experience with conducting programmes
• Career Progression Opportunities

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Eunos)
• 5.5 days, Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary: $2000 - $3000
• Advanced / Higher / Certificate in Community & Social Services; Minimum GCE 'O' Level or relevant certificate
• Career Progression Opportunities

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role Purpose (Why do we need this role?)

The Senior Project Coordinator works closely with the PMO team and Transformation Division by coordinating project activities, with a particular emphasis on the ‘Fit for Future Programme’. This programme is critical for our ongoing transformation efforts by ensuring our organisational teams are best equipped to address future needs. Through the Fit for Future Programme and other projects, this role will involve regular communication with senior leadership and support the smooth execution of strategic initiatives within the Programme Management team and the broader Transformation Division.

The role will also provide coordination support within the Programme Management team, and more broadly to the Transformation Division, to ensure important project activities are properly coordinated.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures
• Ensure that all project activities comply with Swire Shipping’s safety policies and procedures, as well as industry standards.

Project Coordination and Support:

• Collaborate with senior leaders in the PMO team in planning and executing transformation projects, ensuring that project-related tasks are tracked and monitored efficiently.
• Maintain detailed project documentation, including plans, timelines, budgets, and resource allocation, ensuring all information is accurate and accessible.
• Monitor project milestones and deliverables, providing regular status updates to stakeholders to ensure timely completion.
• Facilitate project meetings by scheduling, preparing agendas, taking minutes, and ensuring follow-up on action items.

Fit for Future Project Coordination:

• Oversee the activities required to ensure the organisation continues to transform into becoming Fit for Future.
• Create and update useful content which reflect the desired organisational structure and design principles which underpin our desired state, as well as in-depth dialogue, analysis and reviews of various Divisions, Business Units and/or Departments.
• Collaborate with senior leaders to align organisational structures with operational effectiveness and strategic goals, updating documentation after key events like acquisitions or reorganisations.
• Embed this into Swire Shipping’s way of working as an annual cycle.
• Create content and reporting to the standard that senior leaders, including the executive leadership team, would expect.

Divisional and Departmental Support:

• Act as coordinator for department or division-wide activities to support the Head of PMO in their Chief of Staff responsibilities
• Provide administrative and coordination support for meetings, activities, and broader CTO division-wide activities.

Risk and Issue Tracking:

• Track and monitor risks and issues related to transformation projects and the Target Operating Model, escalating concerns when necessary.
• Maintain risk registers and issue logs to ensure clear communication and mitigation strategies are in place.

Change Management Support

• Assist in the development and execution of change management plans, ensuring stakeholders are prepared for changes introduced by transformation projects.
• Help coordinate training sessions and workshops to support smooth transitions to new systems, processes, or ways of working.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

• Strong organisational and coordination skills, capable of managing multiple activities and ensuring timely completion.
• Excellent communication and stakeholder management, with the ability to collaborate effectively with senior leadership and cross-functional teams.
• Understanding of business operating models and process mapping, ensuring alignment with strategic goals.
• Proactive problem-solving and analytical abilities, with a focus on addressing project challenges and maintaining operational alignment.
• High attention to detail, ensuring accurate documentation, tracking, and reporting of project activities and risks.
• 3-5 years of experience in project coordination, programme management, or a similar role, preferably within a transformation or business strategy environment.
• Proven experience supporting senior leadership in cross-functional or divisional initiatives.

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and the wider financial crime (collectively referred to as Anti Financial Crime) prevention.

The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

DB Group will examine its Anti-Financial Crime (AFC) strategies, goals and objectives on an ongoing basis and maintain an effective program for DB’s business that reflects the best practices for a diversified, global financial services provider. The AML Team sits within the AFC function.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement.

Your key responsibilities:

• Lead the Global Corporate Advisory team providing business specific sanctions advice for the Corporate Bank
• Primary contact for APAC stakeholders providing advice on application of the global sanctions policy
• Solicit and interpret Legal guidance to justify risk-based Sanctions decisions on jurisdictions and individuals
• Thought leadership representing Deutsche Bank externally to advocate for industry best practice related to global sanctions compliance
• Manage a metrics led, APAC Sanctions Advisory capability demonstrating efficient risk management and mitigation, whilst working cooperatively with other regional heads and the Global Head of Sanctions Advisory
• Support the Global Head of Sanctions Advisory with stakeholder engagement on changes to sanctions regimes and regulatory engagement on sanctions matters.

Your skills and experience:

• Minimum 10 years of working experience in Sanctions with a Global Financial institution.
• Proven understanding of Corporate Banking Products through experience providing Compliance or AFC support.
• Financial crime thought leader with proven Sanctions subject matter expertise and experience interpreting Global Sanctions Regulations.
• Minimum Bachelor’s degree or equivalent with a background in Finance. Relevant sanctions compliance qualification from an internationally recognized body or legal qualifications/experience can be considered.
• Strong track record of business engagement balancing commercial considerations with sanctions risk under pressure.
• Ability to objectively evaluate options taking into account multiple sanctions regimes

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Fei Yue Community Services had been appointed by The Ministry of Social and Family Development (MSF) and Early Childhood Development Agency (ECDA) to run the Early Intervention Programme for Infants and Children (EIPIC). Our EIPIC programme is specially designed to serve children from birth to 6 years old who are assessed to be at risk of developmental, intellectual, sensory or physical learning needs.

Responsibilities:

• Assist teachers in lesson planning, classroom preparation and teaching in classes
• Assist teachers in conducting assessments, implementing strategies, monitoring progress and evaluating goals for students
• Assist teachers in implementing effective classroom management strategies
• Collaborate and partner parents / caregivers in each student’s learning journey

Requirement:

• Minimum NITEC, 3 GCE ‘O’ Level passes (including English language) or equivalent qualification for Early Childhood Educarer
• Experienced in working with young children using English as a medium of instruction
• Strong interest and commitment in working with children with developmental / special needs (e.g. Autism Spectrum Disorder, Global Developmental Delay, Down Syndrome, etc)

Work Location: Jurong East / Wellington Circle / Upper Thomson

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About the Role

Role & Responsibilities:

Client Management

• Actively collaborate with Account department, ready and willing to take the lead in presenting work to clients.

Strategy

• Provide helpful feedback to Strategy, and generate inspiring ideas in order to create even more high-quality works.

Creative Leadership

• Find award winning opportunities on even the most challenging briefs.
• Inspire work beyond traditional advertising.
• Fight for smart ideas and find ways to make the impossible tangible.
• Recognise the difference between a brilliant idea and a good one.
• Have cost management skills, and ensure that creative ideas can be executed

• Working days: 5.5days
• Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Working location: Eunos
• Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Requirements:

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Paya Lebar & Serangoon
• Bukit Panjang SMC, Cashew & Zhenghua
• Limbang & Yew Tee
• Bukit Timah, Clementi & Ulu Pandan
• Brickland & Choa Chu Kang

(If you have specific preference on the work service area, please indicate in the application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Support all activities in maintaining a QC IPCDS lab in BioPharmOps QC. Testing of in-process control & drug substance samples, to support production needs and document in accordance with written testing SOP’s and in accordance with local/ international regulations.

Key Responsibilities

• Maintain QC IPCDS laboratory in full cGMP-compliance.

• Track and execute individual training requirements to ensure completion on time including new methods and instrumentation.

• Ensure laboratory operations are in accordance to cGMP standards

• Perform raw material testing in accordance current testing monographs/SOPs and in accordance with local/ international regulations.

• Ensures that testing completed in a timely manner based on plan.

• Support laboratory routine operations such as inventory management and house-keepings.

• Support the optimization of work flows in the QC IPCDS Laboratory.

Requirements

• Minimum Diploma with 4 to 5 years relevant working experience in GMP-regulated industries in Quality Control. Fresh graduates are welcome to apply.

• New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

• Background knowledge on analysis such as HPLC, UV Spectrophotometer, pH/Conductivity meter, Total Organic Carbon (TOC),

• Preferrably a working knowledge of FDA and ex-USA regulatory requirements as well as industry quality management tools, standard, and quality systems.

Print Art Director | 5 Days | ATL/BTL | Advertising Firm | Raeburn Park

Working days & hours: 5 days, Monday - Friday
Location: Raeburn Park, Singapore (Nearest MRT: Outram Park / Harbourfront)

Responsibilities:

• Lead the print team and oversee development of work for consumer/corporate client campaigns and projects
• Conceptualising and proposing innovative print ideas (ATL/BTL)
• Oversee the day-to-day work of the design team and provide art direction guidance
• Experience work on several projects simultaneously

Requirements:

• Bachelor of Arts in Graphic Design, Fine Arts or equivalent from an accredited art/design school or university
• Min. of 3 years professional experience as an Art Director in print and design creative
• Proficient in all the Graphic Design software – Photoshop, Illustrator, InDesign, Freehand is preferably.
• Sound knowledge in print production process preferred

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

ROLE OVERVIEW

The Membership and Partnership Director Mandala Club Singapore, is responsible for curating and engaging a world-class community, first-class programming, and cultural content that ensures Mandala Club remains the community of choice for the region’s most dynamic and engaged individuals. Membership, partnership, and Sales verticals report directly to this role.

You oversee Membership and Partnerships. As a leader, you bring to life the Mandala Way and express our values through everything you do, creating a high-performance culture.

You will form and manage a team to take ownership of membership acquisition, engagement, curation, and retention and oversee all cultural programming and content in collaboration with the Head of Marketing. The network’s membership community and cultural programming provide the principal driver of membership desirability.

You will work closely with the Head of Marketing to ensure that content is amplified to drive membership desirability so that members remain highly engaged in all forms of content. You are an arbiter of taste, trends, and—where required—restraint and cultural nuance. You make decisions with sensitivity to bigger-picture impacts.

You are an inspiring leader with a spring in your step, a glint in your eye, and a fire in your belly that has come to define everything that we, as a Club and community, have become known for. You are not afraid to put yourself in the heart of the action, standing shoulder to shoulder with teams and members in support of dynamic connections and content.

KEY OBJECTIVES & DELIVERABLES

TEAM LEADERSHIP AND MANAGEMENT

• Lead and manage the membership and partnerships team, fostering collaboration to drive membership acquisition, engagement, and retention.
• Analyze and structure the department to optimize workload and efficiency.
• Set clear KPIs, conduct regular check-ins, and provide robust career planning for team members.
• Cultivate a balance between commercially profitable initiatives and community-enhancing programming.

MEMBERSHIP ACQUISITION AND ENGAGEMENT ACROSS THE NETWORK

• Define a membership acquisition strategy in Singapore and align the membership and marketing teams to targets and execution. This includes setting and managing annual and ongoing budgets.
• Drive the membership team to achieve sales targets through proactive sales strategies.
• Overall accountability of community metrics:
  • Membership growth/acquisition
  • Memberships cancellations
  • Community engagement and desirability (determined by twice-annual members survey)
• Ensure membership community demographics remain in line with Group ambition.
• Overall leadership of Club Membership committees. Ensuring effective engagement and empowerment, including community curation and screening of all applicants

MANDALA CLUB’S NETWORK-WIDE CULTURAL PROGRAMMING

• Define the cultural calendar and programming strategy with the Head of Marketing. The program must align with the Club’s pillars and key topics, which will vary from location to location. This includes annual and ongoing budget setting/management.
• Work alongside marketing teams to ensure rationale, timely planning, effective execution, marketing prioritization, and quality evaluation of all activations.
• Overall accountability for member engagement in a cultural programming calendar optimized across the network, amplified as fully as appropriate, and sensitive to cultural nuance.
• Be an arbiter of taste and trends to ensure Mandala Club is constantly pushing boundaries and at the forefront of popular culture in a way that is relevant to its member base.
• Ensure seamless member/consumer communication across Club and Special Projects.
• Ensure Club programming remains in line with Group ambition.
• A principal decision-maker in significant sponsorship/brand collaboration opportunities brought to the Club via in-house or agency partners.

PARTNERSHIP

• Source new brand partnerships and sponsorship opportunities that align with the Group’s business objectives and strategy for both Mandala Club and Mandala Masters.
• Negotiate contract terms to secure sponsorship deals with clients.
• Negotiate contract terms with brand partners to ensure mutually beneficial partnership terms for those without commercial value, including but not limited to barter exchange deals like members’ perks and product sponsorship.
• Grow revenue and increase brand awareness through developing business opportunities and co-marketing initiatives.

OTHER INFORMATION

THE RIGHT PERSON

● An organized, free thinker.

● Clear and proven credibility in the arts and culture space.

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Curious and passionate about consumers and building brands.

● Superb attention to detail; the material produced is meticulously executed.

● Problem Solving: must be able to analyze and tackle problems and present viable solutions critically.

● Passion: this person must be passionate about Mandala, hospitality, and lifestyle.

● Entrepreneurial spirit: must deal with ambiguity and be willing to take risks as needed.

● Strong communication skills: this person can present information (both written and oral) clearly and concisely. This person needs to communicate clearly at all levels within an organization.

● Creativity: they must simultaneously be open to new ideas, adventurous, and practical.

● Driven by the desire to win and for continuous improvement.

● Proven ability to work cross-functionally.

THE RIGHT EXPERIENCE

● 15+ years of previous relevant experience required with proven technical and analytical acumen

● Fluent English speaker

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

Responsibilities

Provide strategic leadership to ensure the company's vision, mission, and objectives align with market needs.

Oversee all operational and financial functions to maintain efficiency and profitability.

Develop and execute long-term strategies aimed at fostering growth and innovation.

Cultivate and sustain strong relationships with stakeholders, including investors, partners, and regulatory agencies.

Monitor market trends and adapt business strategies to maintain a competitive edge.

Promote a culture of excellence, collaboration, and continuous improvement throughout all teams.

Represent the company at industry events and public platforms to enhance its brand and reputation.

Qualifications:

Demonstrated experience in a Managing Director, CEO, or similar executive leadership position.

In-depth understanding of the Oil & Gas industry and its market dynamics.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Instructors for Social and Emotional Learning (SEL) and Learning for Life Programme (LLP) for school students

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Instructors must be able to do the following:

1. Draw out Social and Emotional Learning (SEL) competencies in the participants, especially

- Self-Management,

- Relationship (peers, teachers and parents/guardian) and

- Responsible Decision Making skills.

2. Empower participants to improve their resilience and cooperate with others towards a common objective.

3. Create an enviornment enhancing experience and learning opportunities of the participants towards the school’s Learning for Life Programme (LLP) values and develop social emotional competencies, self-efficacies, leadership and competencies, such as:

Preparing participants for future roles in society.

To counter bad influences in society.

Moral values such as:

Honesty.

Hard work.

Respect for others.

Cooperation.

Compassion.

Forgiveness.

Available Assignments for you!

Join us for the greatest sports experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

You should possess the respective qualifications in international, regional or local associations of your respective sports.

Interested applicants MUST apply by resume and cover letter by email.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

Coda is looking for an experienced Director of Global Communications to drive and execute a comprehensive, multi-channel communications strategy. This role extends beyond traditional PR, demanding expertise in both internal and external communications, a proven ability to elevate brand profile, and strategic engagement with stakeholders across corporate, industry, and consumer audiences. Candidates should come with strong, established media relationships with Tier 1 tech and gaming reporters in key markets, especially in Singapore and the US. The Director will work closely with cross-functional teams, including Product and B2B Marketing, and support the People & Talent team on internal communications and talent branding as needed. This role is crucial in shaping Coda’s position as an industry leader both regionally and globally.

Responsibilities:

1. Communications Strategy & Execution

• Develop and lead a clear, comprehensive communications strategy that drives Coda’s visibility and industry positioning. Ensure that Coda’s expertise, products and partnerships are effectively communicated to our core audiences: digital content publishers, payment channels, media, investors, regulatory and policy stakeholders, and talent.
• Drive strategy for Coda’s corporate communications efforts and channels including the corporate website, LinkedIn and YouTube.
• Develop compelling content that resonates across corporate, consumer, and industry channels.
• Tailor messaging to address the specific interests of each stakeholder group, emphasizing Coda’s market evolution and leadership.
• Oversee the creation and distribution of investor communications, internal newsletters, and LinkedIn content. Keep stakeholders updated on business milestones, changes, and strategic initiatives, fostering transparency and alignment.
• Align communications plans with broader business goals, securing necessary approvals and buy-in from senior leadership.

2. Media Relations & Stakeholder Engagement

• Leverage an established network of Tier 1 media contacts, focusing on top-tier tech and gaming reporters in key markets such as Singapore and the US. Actively engage with media to expand Coda’s visibility within gaming, esports, technology, and digital sectors, supporting business objectives in specific regions.
• Maintain and strengthen existing media relationships, regularly seeking opportunities to feature Coda’s story.
• Ensure consistent, impactful messaging across global media engagements, adjusting for regional nuances.
• Secure high impact media opportunities for Coda’s leaders
• Position Coda’s leaders as industry experts whose views are sought by media in relevant reporting

3. Event Strategy, Speaker Preparation & B2B Marketing Partnership

• Identify and secure speaking opportunities for Coda’s leadership at key industry events, enhancing brand presence and thought leadership. Partner with B2B Marketing to align event participation with broader business goals and audience engagement strategies. Develop speaker briefs, talking points, and provide media training to ensure consistent, impactful messaging. Support Coda-owned events, such as Coda Connect, to deepen stakeholder relationships and showcase Coda’s expertise.
• Collaborate with B2B Marketing to integrate event strategy with overall marketing initiatives and optimize audience impact.
• Research and recommend industry events for participation that align with Coda’s brand and objectives.
• Prepare presentations, talking points, and support leadership for speaking engagements to ensure polished and cohesive messaging.
• Oversee planning and coordination for Coda Connect events, driving engagement and positioning Coda as an industry leader.

4. Agency Management

• Oversee management of Coda’s communications agency and vendors, setting expectations for performance and ensuring high-quality, timely deliverables that align with Coda’s goals. Continuously evaluate agency output to ensure alignment with Coda’s evolving needs and communications objectives.
• Manage agency budgets and contracts, ensuring efficient use of resources.
• Provide regular feedback to agencies, guiding them on brand alignment and quality standards.
• Monitor and assess agency and contractor performance, making adjustments as necessary to support long-term communications goals.

5. Cross-functional Collaboration

• Work collaboratively with Product, B2B and B2C Marketing teams to plan Coda’s content calendar and develop content that supports industry positioning, product launches, market education, and strategic initiatives. Partner with leadership and other functions to create thought leadership materials, including white papers, case studies, and presentations, positioning Coda as a the choice partner for gaming and digital content publishers as well as thought leader in monetization and tech more generally.
• Act as a communications advisor within Coda, supporting teams with messaging that aligns with the overall brand.
• Assist in adapting content for diverse formats, ensuring a consistent tone and brand positioning across all channels.

6. Issues Management Support

• Support Coda’s business changes and proactively manage communications around potential issues. Work with senior leadership to develop strategies for addressing sensitive topics, ensuring that all messaging is consistent, clear, and aligns with Coda’s values and goals.
• Create protocols for managing communications around sensitive issues, both internally and externally.
• Provide guidance to leadership on best practices for communicating during times of change or potential challenges.
• Prepare statements, FAQs, and response plans for key issues to ensure preparedness and clarity.

7. Support for People & Talent Team

• Partner with the People & Talent team to enhance Coda’s employer brand and support talent branding initiatives. Assist with internal communications as needed, ensuring consistent messaging that fosters employee engagement and aligns with Coda’s mission and values.
• Provide guidance on messaging and strategies that support Coda’s recruitment and retention goals.
• Develop and deliver internal communications related to culture, values, and company news.
• Work with the People & Talent team on strategies to effectively communicate Coda’s culture and values to current and prospective employees.

Requirements:

• 10+ years of experience in strategic communications, public relations, or media, ideally within payments or gaming.
• Strong media relations background with established Tier 1 contacts in tech and gaming media.
• Excellent writing, editing and storytelling skills with the ability to craft impactful narratives for diverse audiences.
• Proven experience in developing and executing strategic communications campaigns that build brand visibility and engagement.
• Strong project management skills, with the ability to balance multiple priorities and deadlines across teams.
• Experience in issues management and supporting business transitions, with a focus on maintaining brand integrity and reputation.
• Collaborative mindset with experience working across departments, including marketing, product, and talent teams.