Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting roles, career pathways and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Job description:

We are looking to fill in the role of an Assistant Manager - Office Administration for our office in Singapore. The successful applicant's primary responsibility is in managing the daily operations of our office and its support services. Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Assistant Manager - Office Administration. The successful applicant will be working at our Singapore office hub and will be:

- Responsible for overseeing the general maintenance and upkeep of the office premises( meeting rooms and workstation) and equipment, ensuring a safe and efficient work environment.

- Liaising with customers, contractors, building management, suppliers and cleaner.

- Coordinating with requirements of landlord in the maintainance of the premises and perform the role as Fire Warden.

- Leading correspondences and assist in coordinating office events, conferences and customervisits

- Identifying key operational challenges and implement effective solutions to improve office processes.

- Helping with travel arrangements for staff or management.

- Managing incoming and outgoing communication, including emails, phone calls, and postal mail.

- Maintaining office services such as pantry supplies, stationery requisition, roaming subscription, season parking and petrol card application for staff

- Managing marketing collaterals ordering and distribution.

- Perform other ad-hoc duties as assignd from time to time

Qualifications Required

1. Minimum 3 years relevant working experience in managing office administrative services

2. Demonstrated ability to build rapport and maintain strong relationships with customers and business operations enablers.

3. This role requires communicating with business enablers and customers from Germany and across Asia Pacific, for this reason, the candidate must have have a very good command of the English language.

4. Working experience of Microsoft Office Applications.

Required Soft Skills

1. Extremely reliable and capable of self-improvement.

2. High degree of independence, initiative and demonstrated self-directing skills.

3. A methodical approach to work, organized and time conscious.

4. Resourceful, analytical, focused on solution-based approach .

5. Highly adaptable with a company-owned mindset.

6. Prudent in the use of company resources.

Educational Qualifications:

Minimum ITE in an industry-relevant field of study is preferred but not required.

Others:

Singaporeans only.

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on. The point is we've been helping gamers get better since 2001. In fact, Esports pros have won more money using SteelSeries products than any other brand and we're just getting started. Esports and Gaming are multi-billion-dollar industries, and we're going to continue supporting them through innovative gear and software gamers need and love. We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad. Most of us are gamers, but you don't have to be, we promise! Just don't be surprised if you become one within a few weeks of starting!

Want to see what we're up to? Find us on social media, where we're highlighting our community, amazing partners, and products!

ABOUT YOU:

We are looking for people that believe in collective product ownership, that the product we defined always try to solve a problem for gamers, and someone who are open to mentoring and being mentored. We have multiple product teams and software services in development with interesting tech problems to solve. If the opportunity to stretch yourself and learn new skills, to have collaborative, constructive conversations with other engineers, designers, and product managers about how to better our products, and the belief that we are always trying to create better product for gamers, this might be the place for you.

This role is in our Software and Services group working on building amazing software products and services for gamers. Check out our new platform that you will help build: https://steelseries.com/gg/

As a Technical Product Manager, you will work to develop amazing gaming software from the design concept, to the execution of products on our SteelSeries GG platform. You will responsible for planning, organizing, and directing the completion of our specific projects for our SteelSeries GG platform (Team Engine) while ensuring these projects are on time, on budget, and within scope.

NECESSARY SKILLS:

• 5 to 8 years’ experience in the field of hardware/software technical product management, preferable in consumer electronics software and/or gaming
• Bachelor's Degree in appropriate field of study or equivalent work experience, preferably able to demonstrate experience bringing products to market.
• Understand Software/Firmware integration, experience in firmware specification review and able to create software specification.
• Experience in product roadmapping and product planning.
• Strong communication skill and experience in manage stakeholder globally.
• Discipline, highly motivated and goal/schedule/delivery oriented that can work independently.
• Experience working in agile software delivery & know project management tool like JIRA.
• Experience in requirement management (change management) & schedule management (dependency management)
• Understand HW users testing process and able to feedback and propose improvement.
• Resource planning & software budget management.
• Strong interest/passion for gaming and consumer electronics.

WITHIN 1 MONTH YOU WILL:

• Iterate on product features and release software to millions of gamers
• Collaborate closely with software engineers, product designers, other product managers, and stakeholders globally.
• Understand the business and how our software contributes to SteelSeries success.
• Understand all the feedback channels that inform product direction.

WITHIN 3 MONTHS YOU WILL:

• Develop product experiments, draw insight from user research, iterate on UI wireframes, build prototypes, be very familiar with app analytics.
• Empathize with our gamers through engaging in user interviews and other research methods.
• Perform market research
• Prioritize user problems/opportunities and business outcomes
• Create product roadmaps to deliver on user and business goals

WITHIN 9 MONTHS YOU WILL:

• Shape the direction of the product management practice at SteelSeries
• Define the vision of software products
• Mentor product managers in your craft
• Run more product experiments that you have ever done

FUN STUFF:

We offer competitive pay, great benefits, and an awesome workplace with people who love gaming and technology.

Job responsibility:

1. Develop marketing and promotion plans for retail banking products and services, including time deposits, CASA and wealth and be responsible for marketing communications across all publicity channels such as online banking, SMS, etc.

2. Manage retail banking marketing budget and work closely with product managers on strategic marketing campaigns.

3. Conduct market monitoring on competitor banks' promotions and strategise on tactical marketing campaigns with product managers.

4. Manage content for Facebook and WeChat accounts and prepare monthly marketing reports.

5. Follow up on marketing campaigns and perform post-campaign analysis.

6. Organise customer-facing events (e.g. for wealth and cross-border customers), assist in artwork conceptualisation, liaison with vendors on print and installation and other associated tasks.

7. Assist with the creative design, preparation, print, installation and upload of marketing collaterals such as branch TV screen digital posters, brochures, posters, etc.

8. Other tasks and duties as assigned.

Requirement:

1. Education：Degree and above in reputable university

2. Relevant Working Experience: 3 years and above

3. Competency： Communication and coordination skills

4. Language Proficiency: Strong relationship building and interpersonal skills, with good oral and

written communication skills in English and Mandarin so as to communicate with Chinese

speaking customers or organization.

5. Other requirements:

• Experience in financial services,business analysis,product development,financial management

• Enrich and manage data and translate insight into action.

• Ability to meet timelines, prioritize business needs and manage multiple projects

requirementssimultaneously

• Ownership of results and commitment to goals

• Highly independent and self-motivated, should be able to work with minimum supervision

• Fast learning ability and highly responsibility

• Strong analytical skills with an investigative mindset

• Broad and in-depth knowledge in Banking products, services and data

• Strong interpersonal skills, professionalism and teamwork awareness

• Detail-oriented with excellent organizational skills

• A proactive approach to tasks & responsibilities

• Proficient in Microsoft Office,especially Excel,Marco,etc

Job Responsibilities:

· Prepare group consolidation and financial reporting

· Work with business units to analyse business performance and financial analysis

· Responsible for financial planning, forecasting, budgeting and analysis of financial accounts

· Ensure compliance with internal controls, statutory reporting requirements and financial accounting regulations.

· Ensure timely and accurate month-end closing of accounts, year-end closing, management reporting and financial analysis

· Collate information with relevant departments and analyse project costs, revenue and related balance sheet accounts on a monthly basis and comment on variance

· Prepare reconciliation of project modules, inter-company transactions and general ledger

· Provide financial insights, analyse and drive business performance to achieve business and growth targets

· Management of cash flow and credit control

· Provide guidance, advice and support to the Finance team (including subsidiaries) at the operational level

· Perform monthly reporting and review of Financial Statement for Management

· Review and submission of Quarterly GST reports

· Liaise with bankers, auditors, tax agents on financing, treasury, accounting, taxation and insurance risk matters

· General accounting and statutory audit

Other ad-hoc projects

Job Requirements:

· Candidate must possess at least an ACCA, Degree or Diploma in Accountancy, Finance or equivalent

· Minimum 5 years of experience in commercial accounting

· Experience in group consolidation is a must

· Experience with SAP B1 preferred

· Knowledge in APAC tax laws and accounting standards will be advantageous

· Well organized and meticulous

· Responsible and positive working attitude

· Analytical and detailed-oriented

· Prior experience in the manufacturing or construction sector would be advantageous but not a must.

• Min 8 years of technology delivery experience in software development
• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.

Job Description:

• Planning, coordinating and managing staff and services to ensure efficient and effective F&B operations.
• Customer service standards are maintained at all times.
• Formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Anticipate heavy business times and organize procedures to handle extended waiting lines.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Job Requirements:

• Possess a comprehensive set of F&B service and operations skills.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management.

Requirement

• Diploma or Higher qualification with extensive relevant experience in similar role and in-depth knowledge of international dry bulk trade operations and documentation of products like Iron Ore, Coal, Food Grain etc.
• Good Spoken & Written English (Mandarin/Hindi will be added advantage)
• Must have excellent written and oral business communication skill and ability to influence
• Strong understanding, knowledge and experience of shipping terms, trade terms, ICC publications UCP600, URC, URR, Incoterms and ISBP is essential.
• Must have proven skills of meeting agreed service levels, customer service standards within high volume, fast pace and challenging environment
• Experience of dealing in commodity derivatives and associated risk will be advantageous
• Conversant with relevant local and international compliance like OFAC, Sanctioned Countries etc.
• Experience of coordinating with banks for Trade Finance matters.
• To proactively coordinate with customers and suppliers for smooth trade cycle.
• Proficient in Microsoft Outlook, Excel, Word and Power point
• Candidate must have multi-tasking skill, ability to meet timelines, strong commercial and legal acumen, team working, leadership, must maintain confidentiality and high integrity, must have problem solving approach.
• Must be ‘hands-on’ and go-getter in all trade documentation and operations matters.
• Prefer Singapore Citizen and Permanent Residents
• Prefer candidate available immediately or at short notice
• Salary negotiable as per experience and knowledge.

Job Description:

• Handle all Trade documentations and negotiations (Import and Export)
• Monitoring and ensuring timely receipt, preparation, checking and negotiation of Import & Export Bills, Issuance of Import Letter of Credit, Checking workability of Incoming Export LC, LC confirmations/ Discount Rates, Receiving and Providing LC Amendments, SBLC, Inward/Outward Bills for Collection, Trust Receipt Financing and Discounting of Export Bills. Coordinate outward and inward payments, monitor payment due date.
• Ensure timely appointment of cargo surveyors at ports
• Ensure timely nomination for cargo marine/storage insurance
• Obtain discharge port results and negotiate second drawing / final payments within timelines
• Closely monitor vessel and cargo status on continuous basis
• Ensure that laytime, dead freight etc. are promptly sent out to parties and settled in timely manner
• Closely monitor buyers and sellers accounts balances, making sure that all receivables are collected on time
• KYC documentation with banks/buyers/sellers
• Proactively monitor and resolve all issues related to trade matters in coordination with stakeholders.
• Interact and coordinate with Traders, Accounts, Shipping, Insurance Companies, Port Agents, Surveyors, Buyers, Sellers, Banks and other agencies
• Maintain updated Trade MIS reports
• To send offers, counter-offers, draft contracts / amendments / LC draft / nego documents drafts, past shipments result, vessel updates etc. to parties including back-and-forth negotiation to finalize.
• Any other ad-hoc duties and assignments

Interested candidates may send their details curriculum vitae with a passport size photo in MS word file as attachment to [email protected]

About Our Client:

Our client is a global leader in smart energy solutions and industrial automation, dedicated to driving innovation in green energy. They are seeking for dynamic individuals with strong business development expertise and exceptional interpersonal skills.

As the Business Development Manager, you will be focused on driving growth and expanding market opportunities within the energy and industrial automation sectors.

• Global MNC
• Energy Industry
• Lead Business Development Efforts

Key Responsibilities:

• Develop strategic business plans for targeted market segments and create detailed action plans.
• Engage key stakeholders and keep them informed about the latest product offerings and solutions.
• Build and maintain a pipeline of business opportunities to support growth.
• Identify and pursue strategic projects with end users, government agencies, consultants, and EPCs.
• Lead negotiations and secure opportunities directly with customers for targeted projects.
• Drive product and solution development to meet customer needs.
• Collaborate with teams to analyze strengths, weaknesses, and market intelligence to improve business operations.
• Perform ad-hoc duties as directed by the direct manager.

Key Requirements:

• Degree in Electrical Engineering or a related field (preferred).
• At least 5 years of sales or business development experience, ideally in South East Asia.
• Strong understanding of one or more of the following sectors: Utilities, Building/Data Centers, Oil & Gas/Petrochemical, Renewables, and Infrastructure.
• Exceptional communication, interpersonal, and analytical skills, with a focus on team collaboration, resilience, and social competence.
• Excellent presentation and negotiation abilities.
• Cross-cultural experience and sensitivity.
• Prior project or consultancy experience is a plus.

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to [email protected].

EA Personnel: R24124899

EA License: 22C1376

Job Brief:

We are looking for an ambitious and energetic Business Development Manager to help us expand company business. You will be the front of the company and will have the dedication to formulate and apply an effective business development strategy.

The goal is to drive sustainable business growth through boosting sales and forging strong relationships with clients.

Responsibilities:

- Plan, develop and oversee the overall business development strategies.

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

- Having an in-depth knowledge of business products and value proposition。Writing business proposals.

- Drafting and reviewing contracts

- Proposes potential business deals by contacting potential partners.

- Discovers and explores business opportunities.

- Screens potential business deals by analyzing market strategies, deal requirements, and financials.

Requirements:

- Proven working experience as a business development manager, preferred 3-5 years working experience in the payment card industry.

- Having in-depth payment card business (both traditional and innovative) market knowledge.

- Proven ability to negotiate

- High-level communication skills

- Experience working to and exceeding targets

- Good business sense

- Communication and negotiation skills

- Ability to build rapport

- Time management and planning skills

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Digital Marketing Manager

Role Overview: Reporting to the VP of Marketing, you will play a pivotal role in shaping our marketing initiatives. This versatile position encompasses a wide range of responsibilities, including online campaign management, managing our social media presence, and driving the creation of compelling content. You will be instrumental in strategizing and executing our digital strategy to enhance brand awareness and generate leads.

Key Responsibilities:

• Digital and Performance Marketing: Manage the company's entire digital presence, including the website and social media platforms. Lead digital campaigns across various channels.
• Lead Tracking and Management: Implement strategies to capture, nurture, and convert leads.
• Analytics and Reporting: Utilize analytics tools to monitor performance, analyze trends, and optimize marketing efforts.
• Content Creation: Lead content ideation and creation for various digital marketing activities.

Qualifications:

• Mandatory: Proven experience in B2B TECH marketing (minimum 1 year), with a strong understanding of digital marketing strategies and tools.
• Mandatory: Proficiency in HubSpot beyond email marketing, including campaign management, workflow automation, and lead tracking.
• Mandatory: Hands-on experience with online campaign tools, such as Google Search and LinkedIn Ads.
• A creative thinker with a proactive, results-driven approach.
• Ability to work independently while thriving in a collaborative team environment.
• Bachelor’s degree in Marketing, Communications, or a related field

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings.
• Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

Business Development Manager

Full-Time | On-Site | Singapore

Join Etavolt, a pioneering deep-tech spinoff from NTU, specializing in solar photovoltaics (PV) circular solutions. We are seeking a passionate Business Development professional to drive growth and champion our innovative offerings, including ηPod (PV panel recycling), ηTune (AI-driven system performance analysis), and ηGen (SaaS for rooftop solar optimization).

Key Responsibilities

• Client Engagement: Identify, qualify, and build relationships with B2B clients such as solar developers, asset owners, EPCs, waste management firms, and sustainability leaders. Understand their challenges and tailor solutions to meet their needs.

• Tailored Sales Strategies: Develop and present compelling pitches that emphasize Etavolt’s value propositions, including cost savings, sustainability benefits, and cutting-edge digital solutions.

• Presentations & Negotiations: Deliver impactful presentations to diverse stakeholders and negotiate terms, including pricing, subscription models, and project scope, to close high-value deals.

• Proposal Collaboration: Work closely with the technical team to craft detailed, customized proposals aligned with client objectives.

• Solution Development: Partner with engineers to adapt intelligent energy management solutions and ensure alignment with client requirements.

• Market Intelligence: Track industry trends, competitor activities, and emerging technologies across the solar circular and sustainability sectors to inform strategy and maintain a competitive edge.

• Industry Representation: Represent Etavolt at industry expos, conferences, and networking events to generate leads and strengthen the company’s reputation.

• Client Relations: Serve as the primary point of contact, addressing client concerns around pricing, project value, and deliverables while ensuring a seamless client experience.

Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Engineering, or a related field.

• Experience:

· 2+ years of experience in business development, sales, or project management in industries such as solar systems, PV software, or IoT platforms.

· Fresh graduates with relevant tech project or startup experience are welcome to apply.

• Technical Knowledge:

· Ability to quickly grasp and adapt to new technologies.

· Familiarity with solar PV technology, PV software platforms, IoT solutions, or AI-driven tools is a strong advantage.

Skills & Competencies

• Exceptional communication, negotiation, and interpersonal skills.

• Proficiency in delivering persuasive presentations and simplifying complex technical concepts for non-technical stakeholders.

• Analytical mindset with expertise in navigating B2B tech sales cycles.

• Strong verbal and written English communication skills, with the ability to present proposals and technical insights fluently.

• Confidence in addressing diverse audiences, from corporate leaders to engineers.

Why Join Us?

At Etavolt, you’ll have the opportunity to work at the forefront of sustainable energy innovation, helping to shape the PV circular economy and driving real-world impact in the fight against climate change. If you’re a motivated professional eager to tackle challenges in renewable energy and sustainability, we’d love to hear from you.

Apply now and be part of Etavolt’s journey to revolutionize the solar industry!

The Company

With global presence in strategic locations and extensive network in the market, this is a dominant player within the maritime industry. Due to business expansion, there is a newly created Manager, Cash Management role to be based in the Singapore office.

The Role

Reporting to the Treasury Leader and working in a team, you will manage the liquidity position of the Group, including effecting payments and monitoring receipts, look after all matters relating to bank accounts and cash management platform, reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency, maintaining up-to-date spreadsheets on a number of accounts. You will also arrange payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies. Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions. Following up with banks on payments and receipts as well as general communication. Checking bank charges and interest accrued (both credit and debit). Preparation of cash flow projections & reports. Other key responsibilities include maintenance and opening of bank accounts (including those pledged to banks), updating details of bank accounts, authorized signatories, addresses etc. You are also responsible for all KYC documentation, co-ordinating with banks on the annual audit confirmation required by auditors, performing compliance checks on the payment transactions and keeping in constant contact with principals, and other companies working for the same principals.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy/Finance with ideally 5 years of relevant cash management experience in a mid-large MNC. We are looking out for a meticulous and self-motivated Cash Management Manager with excellent interpersonal skills. It is essential to have good Excel skills and it will be advantageous to have prior working knowledge of Kyriba treasury management system.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13082700, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Gina Chia EA Registration No: R1109282

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388

Sciente is a multi-award winning, ISO9001, DPTM, Great Place to Work Certified and trusted business technology partner in Intelligent Transformation and Talent Management.

The incumbent will be responsible for overseeing all accounting/financial operations, ensuring the excellence in company’s accounting operations, financial stability and growth. This role involves strategic planning, financial analysis, accounting operations and leading a team of accounting executive(s). The ideal candidate will have a strong background in accounting/financial management within the IT services sector.

Key Responsibilities:

• Manage & govern the full set of accounts for the multiple entities in countries – Singapore (HQ), Malaysia, India and for the services being delivered in SG, Malaysia, India, Philippines, Hong Kong, Japan, Australia, USA;
• Oversee all accounting functions including accounts payable, accounts receivable, payroll, and general ledger. Ensure accurate and timely month-end and year-end close processes;
• Ensure the compliance to Accounting best practices, year-end closing and support the end-of-year audit processes;
• Formulate the costing of services being offered from local and overseas locations;
• Governance of meeting the stipulated deadlines for various statutory/tax related transactions e.g. in Singapore - GST returns, IR8A, IR21, tax returns, etc;
• Lead and mentor the accounting team. Foster a culture of continuous improvement and professional development within the department for individual entities.
• Oversee the preparation of timely and accurate financial statements, reports, and analyses. Present weekly reports to the executive team.
• Manage tax planning and compliance activities. Ensure timely and accurate filing of tax returns and other regulatory filings.
• Work closely with internal stakeholders & Clients to formulate Service Agreements/Terms of Business/Scope of Work (SOW) for professional services offered to clients and issuance of invoices accordingly.
• Take the responsibilities for regular cash flow management, financial planning/analysis, management reporting, risk management plan.
• Implement and maintain robust systems, policies, and internal controls to achieve excellence. Assist in internal auditing the accuracy, completeness of the documents and records (i.e. SOW, Invoices, payroll information, contract, etc).
• Manage the monthly processing and checking of time-sheets, payroll and reimbursement for billable project employees within the stipulated timeline.
• As and when required, lead/manage the end-to-end process in setting up overseas entity(ies) covering local taxation and regional labour laws etc. of overseas subsidiaries.
• Govern the activities related to company secretarial services as and when needed.
• Miscellaneous transactions to be managed as and when needed: ESOP, Tax optimisation, valuations, project costings, government grants, ESG reporting, internal IT system improvements/implementations, cross border transactions i.e. withholding tax, transfer pricing etc.
• Last but not the least, work with agility as a management lead catalyst for the growth of the business in an ever-changing environment.

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field. MBA or CPA preferred.
• Minimum of 10 years of experience in finance and accounting, with at least 3-5 years in a team management role. Experience in the IT services industry is highly desirable.
• Someone with proven track-record of delivering most of the abovementioned responsibilities of the role.
• Hands-on work experience in accounting/financial principles, practices, and regulations within the region including India.
• Excellent analytical and strategic thinking skills.
• Proven execution skills to run accounting operations and financial strategies.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial software e.g. Tally.
• Ambitious with high level of learning agility, integrity and professionalism.

Our office location: Changi Business Park, near Expo MRT (Zip Code: S486066)

To know more about us and why you should join us, please visit https://www.sciente.com

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
• Detailed JD to be discussed during interview.

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

Key Responsibilities:

• Business sourcing and Negotiations

Identify and source suitable cargo opportunities in line with company strategy, market trends, and vessel availability. Engage in negotiations with cargo owners, brokers, and other stakeholders to secure optimal charter rates and terms.

• Market Analysis and Relationship Building

Stay informed about market trends, supply and demand dynamics, and geopolitical developments that could impact the chartering business. Develop and maintain strong relationships with cargo owners, brokers, and other industry professionals to facilitate successful chartering transactions.

• Contract Management and Risk management

Monitor the execution and performance of voyages and review close accounts.

• Reporting

Provide regular reports and updates on chartering activities, cargo trends, and market insights to senior management.

Requirements：

· Bachelor's degree in a relevant field (Maritime Studies, Business, Economics, etc.)

· Proven experience as a Chartering Manager or Trader in the Panamax segment

· Strong network of contacts within the chartering industry, including cargo owners, shipbrokers, and other stakeholders

· Excellent negotiation skills and the ability to make informed decisions under uncertainty

· Analytical mindset with the ability to assess market trends and risks effectively

· Self-motivated and capable of working independently to source tonnage

· Exceptional communication and interpersonal skills

· Understanding of international maritime regulations and commercial shipping practices

· Fluent in Chinese & English, in listening, conversing, reading and writing

· Strong preference for a Singaporean or PR

Please include expected Salary in your applications.

In this role, you will be responsible for doing market planning, developing synergies across a set of markets, building publisher relationships and have business conversations with the client on media and beyond. We are seeking someone who has regional experience in an agency with a focus towards brand and performance planning along with experience on stakeholder management

Reporting of the role
This role reports to: Global Orchestration Sr Manager

3 best things about the job:

1. Working on a beauty client that is a leader of the sector and gain exposure to best practices
2. Being part of an innovative and fast paced agency and working closely with passionate people
3. Able to work with the team on Strategizing a media and communications roadmap that not only fits to client's requirements but also exceeds them and hence delivers client success.

Responsibilities of the role:

• Proactively planning and implementing digital development and growth of the client
• Supporting key functions including but not limited to Strategy, Media Planning, Reporting
• Developing strategy and digital channel recommendations to ensure we deliver as per the set targets
• Working with people across markets to address a client brief and also playing a role to build strategic responses to the brief
• Periodic conversations with new and upcoming vendors to understand the capabilities and building right Test and Learns linked backed to business needs
• Working closely with the team to build proposals including fine tuning budget allocation, weights, phasing, site mix with creation of the media plan
• Be on top of local market nuances and competition understanding to be able to build POVs that can support business strategy for the client
• Working closely with Media and Brand teams to have a complete view of new and upcoming campaigns
• Closely working with key clients and build a strong relationship

Measures of success –

In three months:

• Demonstrate understanding of the media landscape and business challenges and begin to contribute ideas on how to drive client’s business success.
• Streamlining of media plans across both traditional and digital channels.
• Contribute to market/Regional drumbeats with POV’s or strategic inputs
• Getting a hang of drumbeats/cadences across the region to be able to build synergies
• Begin to develop relationships with the key day-to-day team, client and media partner contacts

In six months:

• Proactively engage with the MediaCom global & regional teams to continuously identify relevant application / testing opportunities of new products / services
• Proactively engage with the external partners to continuously identify relevant alpha / beta products
• Collaborative partner, engaging with people of all levels.
• Support on Monthly, Quarterly or Annual Strategy reviews to the client

In 12 months:

• Lead Strategy and Media planning efforts for the brands quarterly, half yearly and annual media roadmap
• Build 2 Business Breakthroughs for the client helping them to drive efficiencies and increased profit

What you’ll bring:

• Bachelor’s Degree
• At least 3-5 years of media planning experience
• Form - Experience delivering actionable strategies; good storytelling in verbal and written form
• Experience working with multiple stakeholders (e.g. vendors, media owners and brand teams)
• Be a strong communicator – English is our global language.
• Ability to manage daily communication with Global and local Publisher.
• Understanding and aptitude to translate existing & upcoming technology trends to media /business solutions.
• Strong analytical and detail-oriented approach, natural affinity with numbers and analysis
• Ability to leverage data visualization tools such as Power BI, Google Data studio is a good to have
• Style - Must be confident and approachable, helpful and easy to work with
• Culture - Be a great example of our company behaviours – know it / push it / share it / do it.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The job holder reports directly to the Senior Facilities Manager. The duties and responsibilities include, but not limited to: -

• Conducts daily inspection of the entire school compound for cleanliness, safety and maintenance;
• Plans and carries out regular preventive maintenance of facilities including aircon servicing, maintenance of kitchen equipment, kitchen exhaust, fridge maintenance, painting and cleaning of all facilities in the school;
• Handles maintenance requests and update maintenance request records and monitor response time;
• Handles maintenance cash float and ordering of hardware and materials;
• Handles feedback from Principal and Teachers, and provide prompt responses within the same day;
• Adheres to effective execution of safety and standard operating procedures and workplace safety and health (WSH) guidelines;
• Conducts WSH training of school cleaning and support staff and maintains records of training conducted;
• Works together with school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
• Supervise contractors and team of security and in-house cleaners, ensuring their full attendance and to keep proper records of their attendance;
• Provides coverage of duties should there be any absence of school cleaning staff at the school;
• Monitors performance of contract cleaning staff to ensure that they are cleaning the assigned zones and meets the high cleaning standards set and that cleaning equipment and chemicals are stored safely;
• Manages external vendors and contractors on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
• Ensures all maintenance activities are carried out in compliance with safety and environmental regulations;
• Liaise with various government authorities such as BCA, NEA, URA;
• Undertakes periodically with projects and works assigned from time to time
• Handles procurement of maintenance or minor renovation works relating to school's facilities;
• Identifies training needs of employees, source suitable training courses and submit training requisition to the Human Resource Department;
• Maintains training records of all staff who attended / completed training;
• Prepares annual training plan for maintenance and support staff;
• Be in-charge of all matters relating to the school's logistics and facilities management;
• Assist in internal events planning;
• Responsible for management of logistics, equipment and inventory related to programme delivery;
• Undertake any other duties or responsibilities assigned;
• Must be hands-on and possesses strong organisational and problem-solving skills.

• Possess Diploma in Building Services or Facilities Management;
• At least 3 years of related work experience, preferably in school environment or similar;
• Self-driven and committed individual with excellent follow up;
• Results oriented and able to work under pressure;
• Good interpersonal and communication skills;
• Competent in Microsoft Office.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.