Job Description:

Responsible for delivery of time-critical projects related to customer acquisition and demographics maintenance, client screening enhancements, sanctions and controls, Anti-Money Laundering transaction monitoring, customer householding data governance, and end user computing remediation. Provide direction and technical leadership on complex, high-impact projects throughout all phases of the development and implementation process with a primary focus on regulatory compliance initiatives. Manage data related to classification and accountability, conduct root cause analysis, prioritize issues, develop remediation plans, and implement effective tactical and strategic solutions. Analyze data and prepare and present regional/global reports related to risk assessments and monitor related issues and escalations. Lead reengineering efforts in business methodology, strategy, and organizational goals. Accountable for the management and execution of continuous data quality standards, controls, metrics, and Data Concern Remediation Management.

Qualifications:

• Bachelor’s degree or equivalent, in Computer Science, Computer Engineering, or a related field
• 6 to 8 years of progressively responsible experience in the job offered or in a related IT occupation performing data analysis within the information technology industry.
• Six (6) to Eight (8) years of experience must include:
• Working with data governance, data risk control frameworks, Enterprise architecture frameworks, and policy development to ensure compliance with industry regulations and standards and optimize enterprise-wide data management practices.
• Utilizing data and analytics tools, systems, and processes as well as Enterprise Architecture Platforms, Anti-Money Laundering, Know-Your-Customer, Customer Due Diligence, Householding, Master Customer Record process, and systems to leverage insights for strategic decision-making, enhancing regulatory compliance, and streamlining operational efficiency for improved customer experience and risk management outcomes.
• Utilizing Data Operating Model practices, Data Governance, and Data Compliance within a financial services firm to establish and maintain a robust framework for data management, optimizing data quality, and facilitating strategic decision-making processes.
• Assessing and challenging adherence with policies and standards including data quality and adoption of data governance capabilities and initiatives
• Utilizing project management methodologies and tools to plan, execute, and monitor projects in listed domains, ensuring timely delivery, resource optimization, and stakeholder satisfaction while adhering to budgetary constraints and quality standards.

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Job Description & Requirements

• Manage and handle documents, records and maintain an organized filing system.
• Perform daily administrative duties, including answering phone calls etc
• Provide general administrative & secretarial support to Project Manager
• Provide support to engineers in compiling report, drawings and project related documents for submission
• Coordinate with engineering, client & contractors to ensure schedules are followed
• Ensure client’s requirements on the submitted documents are fulfilled in a timely manner
• Arrange and attend meetings to record minutes and distribute minutes of meetings
• Disseminate, monitor and track all documents
• Securely backup all documentation
• Abide to the Environmental, Safety and Health regulations (Internal & External)

Qualifications and Work Experience

• Minimum "N/O" level / Professional certificate
• Minimum 2 years of Administrative experience
• Experience dealing with LTA project preferred
• Proficient in MS Office, including Words and Excel
• Ability to work under pressure, multi-task and organized
• Good communication skills with all level and interpersonal skills
• Able to work independently with minimum supervision
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

We are seeking a highly skilled and motivated Assistant IT Manager to oversee and manage the effective operation of our company’s IT infrastructure. This role requires a balance of technical expertise, project management, and strategic leadership to ensure our IT systems are aligned with the company’s objectives, security requirements, and business needs. The successful candidate will demonstrate strong leadership, a solid understanding of industry best practices, and a proactive approach to solving complex IT challenges.

Key Responsibilities:

1. Leadership and Strategy: Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations. Drive the delivery of high-quality IT services to meet business needs and strategic goals.
2. IT Planning and Implementation: Develop and execute IT strategies, plans, and initiatives to ensure data security, optimize organizational effectiveness, and drive innovation. Identify and implement advanced IT solutions that improve business operations.
3. Project Management: Manage the full lifecycle of IT projects, from planning and conceptualization to execution. Ensure comprehensive documentation, clear project timelines, and adherence to budgets.
4. Process Improvement & Digital Transformation: Identify and lead internal projects aimed at enhancing process efficiency, promoting digital transformation, and streamlining workflows.
5. IT Security: Develop and enforce IT security strategies, policies, and procedures to protect company data and assets across headquarters and multiple operational locations. Oversee the implementation of security measures and ensure compliance with best practices.
6. Policy Development & Compliance: Establish and enforce IT policies, including IT asset lifecycle management, and ensure compliance with regulatory requirements. Develop procedures for safeguarding data and recovering information assets in the event of a disaster.
7. Industry Awareness and Recommendations: Stay up to date with emerging IT trends and technologies. Provide informed recommendations to senior management regarding the protection, storage, and optimal use of data to enhance organizational effectiveness.
8. Asset Management: Oversee the management of IT assets and inventories, ensuring accurate tracking and reporting.
9. Service Management: Manage service level agreements (SLAs) to ensure timely and efficient responses to user requests and queries, ensuring high customer satisfaction.
10. Documentation and Reporting: Ensure that all IT infrastructure, software licenses, and system configurations are properly documented. Maintain clear and accurate records of all software modifications and updates.
11. Training and Development: Design and conduct training sessions for end-users on IT systems, tools, and best practices to promote effective use of technology within the organization.
12. Ad-hoc Projects and Tasks: Assist with any other IT-related projects or tasks as required to support the business.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Minimum of 5 years of experience in IT management or related fields, with at least 3 years of experience in project management.
• ITIL Certification or equivalent is highly preferred.
• Strong knowledge of data management, network security, and governance best practices.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.
6. Ensure to exercise effectively safe and economical methodology and enforces project standards
7. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
8. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
9. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

• Minimun 10 years of relevant working experience within the Construction industry
• Should possess a minimum qualification of Degree/Masters in Civil Engineering or Architecture or equivalent qualification
• Ability to prioritize tasks well and able to work independently
• Able to work under stress and complete tasks within set deadlines
• Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

ob Description

• Recommend haircuts, hairstyles and colours for customers according to their face shapes and preferences
• Cut, trim and shave hair using professional equipment
• Provide chemical services such as: rebonding, perming, colouring and bleaching
• Provide hair analysis and scalp treatment
• Ensure clealiness of the salon and sterilize tools after every job
• Recommend services suited to each customer's hair type

Why join us?

• Earn more as you deliver better quality services and build a network of loyal, repeat customers
• Get financial freedom and confidence with guaranteed payments into your bank account every week
• Guidance and training provided
• Fun environment

Job Requirements

• Good communication and interpersonal skills
• Willingness to learn and upgrade
• Positive attitude, self-motivated and disciplined individuals
• At least 10 Year of working experience in the related field is required for this position

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics.
• Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry.
• Ability to apply credit and risk principles toward business goals.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.
• Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective.
• Interpersonal, organizational and analytic skills.

Education:

• Bachelor's/University degree or equivalent experience

This is a 9 month contract role based in Singapore.

Preferred Candidate

• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices.

Responsibilities:

• Autonomously work with internal teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with internal teams and partners, develop end-to-end execution plans for on-time product milestone delivery.
• Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Minimum Qualifications

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience in navigating through ambiguity, driving timely decisions, and presenting to diverse groups (technical and non-technical).
• Experience building and shipping 0→1 products from inception to delivery.
• Experience in communicating effectively with a diverse range of stakeholders, collaborators and clients, at different levels.
• Experience prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

· Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

· Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

· Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

· Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

· Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

· Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

· Review high level design to ensure the application is build-able.

· Creating detailed network and system architecture diagrams.

· Perform root cause analysis in defect resolution and while debugging.

· Providing technical direction and support during large-scale organizational projects.

· Identifies reuse opportunities and designs for reuse as appropriate.

· Monitoring system performance and troubleshooting issues.

· Conducting regular system audits and software upgrades.

· Leads and guides developers in day to day activities.

· Ensuring the constant availability of technical resources.

· Maintaining and improving the technical standards and procedures to ensure system integrity.

· Collaborating with other team members and departments to understand and develop system goals and functional requirements.

· Training and mentoring junior systems engineers and other team members.

· Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

Job Summary

An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
• Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skill.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Part of the Operation team to oversee the car park operations in a 24/7 working environment;
• Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
• Responsible to compile and consolidate the car park operation reports for internal management and customers for analysis;
• Ensure fulfilment of Project Key Performance Indicator and Service Standards as meted by the corporate or customer;
• Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
• Formulate and review Standard Operating Procedures (SOPs) to improve operations management;
• Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
• Ensure adequate manpower to provide daily operations runs smoothly;
• Liaise closely with customer and external vendors involving the project.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Systems & Cloud Architect - Payment Industry IT Software

Job Description

We are seeking a motivated and detail-oriented Systems Architect with a keen interest in the payment industry and IT software. As a Systems Architect, you will have the opportunity to design and oversee the architecture of payment technologies in a cloud-native environment, gaining valuable insights and experience within our innovative team.

Agile and proactive, you will contribute to the conception of cloud-native infrastructures, based on containers and microservices, and bring expertise on tools (Kubernetes, Kafka, OpenSearch, …) and integrations (API architecture, event-based architecture...).

Within the market team, you will closely work with HPS customers and contribute to the implementation of PowerCARD product in several environments: on premises, PaaS (OpenShift), Cloud (AWS)… in a complete devops environment (CI/CD).

Missions

- Be a creative force on technological infrastructure needs (patterns, tooling, etc.) and integrations in line with the needs of the customers.

- Integrate security, operating and cost requirements (ownership, licenses, etc.)

- Assist market and project teams with the integration, maintenance, and operation of cloud-native applications.

- Help teams adopt good practices, by writing guides and make them follow company guidelines.

- Assist presale teams in technical domain.

- Seek sustainability, stability, and risk management.

- Propose areas of improvement with a view to operational and economic performance

- Promote the Devops & Cloud culture internally and externally.

Responsibilities

1. Design and implement scalable system architectures focused on IT software solutions.
2. Have a good knowledge of cloud integrations with security, monitoring, and observability tools (Datadog, Dynatrace, OpenTelemetry, Qualys, etc.)
3. Support for the Devops & Cloud Market roadmap, being a promoter for internal technical & devops culture.
4. Be a referent on platform administration (Kubernetes, EKS, MSK, OpenSearch, Rancher...), with a focus on Kubernetes.
5. Responsible of Cloud deployment questions and environment administration
6. Stay informed about the regulatory updates, and emerging technologies.
7. Implement and maintain robust security measures.
8. Collaborate with cross-functional teams for system integration.
9. Produce technical documentation and system designs.

Requirements:

1. Bachelor's degree or higher in Computer Engineering, Computer Science, Industrial Engineering, or a related field.
2. Proven expertise in designing software architecture, network interfacing, and data pipeline.
3. Proven expertise in Cloud architecture and virtualization technologies
4. Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols.
5. Familiarity with IaaS/ PaaS, Database Management (RDBMS & NoSQL).
6. Technical proficiency in Docker, CI/CD Pipeline, Java ecosystem.
7. Good knowledge about databases : Oracle, Postgres
8. Strong understanding of security principles.
9. Excellent problem-solving and organizational skills.
10. Strong communication and interpersonal skills.

Preferred Skills:

1. Experience with DevOps practices and tools.
2. Ability to assess business requirements and translate them into technical solutions.
3. Experience with network architecture and Enterprise Service Bus (ESB) technologies.
4. Knowledge of software development lifecycle (SDLC) methodologies.
5. Ability to manage multiple projects and priorities simultaneously.

This role offers an exciting opportunity to gain hands-on experience in system architecture while driving innovation in the fintech industry. If you are passionate about designing systems and making an impact in the payment technology space, apply and join our team!

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.