We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, This is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

Job Description

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP.

Responsibilities:

• Responsible for leading and managing the full life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle.
• Track, monitor and report the progress of the project to all stakeholders.
• Implement and manage project changes and interventions to achieve project deliverables and mitigate risk.
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Qualification / field of study

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 3 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for leading and managing the full life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle.
• Track, monitor and report the progress of the project to all stakeholders.
• Implement and manage project changes and interventions to achieve project deliverables and mitigate risk.
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Qualification / field of study

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 6 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Responsible for leading and managing the full life cycle R&D projects / programme and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project / programme schedules and establish clear project / programme deliverables and milestones.
• Ensure successful delivery of project / programme scope and targets while managing project / programme risk, quality, delivery, scope, schedule, and budget.
• Programme manager will be leading the programme proposal to secure funding and coordinate cross-project activities to accomplish strategic objectives by overseeing multiple project activities across various research institutes
• Spearhead design, development, and delivery of R&D solutions to customers through active leadership of motivating and facilitating research rigour across multiple research institute project teams
• Lead and drive quality, procurement, finance and legal challenges
• Drive design / process validation testing, best practices and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical / engineering processes and lead teams throughout the project development cycle.
• Lead, monitor and report the progress of the multiple projects / programme to all internal and external stakeholders.
• Manage and implement project / programme changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• At least 10 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Good business acumen, driven to deliver customer requirements and project deadlines
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong stakeholder management and critical thinker

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

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Role: Project Manager

Job Requisition Number: JR29472

Experience 6-9 years of experience (L3)

Location: Singapore

Job Objectives

The GTO Project Manager is responsible for leading teams to deliver projects spanning multiple business units. Delivering projects within stage gate controls and project SDLC guidelines (SDM5) while managing issues, risks, dependencies, and project change will be core competencies for the role. The GTO Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits defined in the business case.

Key Responsibilities

Stakeholder and Communications Management

l Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues.

l Continually manage stakeholder expectations through governance processes

l Deliver appropriate and effective executive-level communication.

l Provide status reporting regarding milestones, deliverables, dependencies, and communicating across GTO and business leadership and stakeholders.

Process and Delivery Execution

l Manage a portfolio of complex initiatives that span one or multiple lines of business.

l Own the full project life cycle end to end (Hybrid between Waterfall and Agile)

l Ensure the program is aligned to and supports strategic objectives.

l Prepare detailed project plan for all phases of the project.

l Manage the day-to-day project activities, including project management working and steering committees. Understand inter-dependencies between technology, operations and business needs.

l Monitor, track and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.

l Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.

Key Requirements:

l Banking experience in Retail products, Operations, Processes, and operating models

l Experience in leading and executing large Credit Cards projects covering acquiring and issuing. Experience on loyalty and rewards is a plus. (over 10 years is preferred)

l Degree in an appropriate field of study or equivalent

l Project Management Professional (PMP) / PRINCE II certification is a plus.

l A confident and self-aware leader with a high degree of independence

l Demonstrated 5-10 years of experience in project management.

l Full end-to-end project management in a lead role

l Direct responsibility of project budgets of $5 - 15 million dollars.

l Executive-level communication skills with excellent written and verbal communication

l Ability to multi-task and perform well under pressure.

l Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale vegetables & fruits products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

• Maintains inventory and ensures the bar is well-stocked and clean.
• Plan employees’ schedules.
• Tracks customer behavior and sales.
• Oversees planning for special events.
• Selects and purchases liquor and other supplies.
• Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well.
• Hires, trains, promotes, and trains staff.
• Maintaining a fun, safe atmosphere for patrons.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

Job Responsibilities

• Ensure reviews into the alerts triggered by Group approved AML transaction monitoring system(s), escalations on suspicious AML/CFT activities from business/support units and cases arising from other relevant sources (e.g adverse news in media) are in accordance to Group standards.
• Prepare and submit suspicious activity/transactions reports to the relevant local law enforcement authorities or Financial Intelligence Units in accordance to AML/CFT legislative and regulatory requirements and Group standards.
• Provide relevant advisories to business/support units and other AML/CFT teams on matters arising from reviews and investigations conducted by the unit.
• Perform analysis of suspicious activity/transaction reports to identify AML/CFT risk trends to support appropriate actions to strengthen AML/CFT controls in the Group.
• Ensure proper documentation and record keeping of reviews and investigation cases in accordance to Group standards.
• Provide inputs and support to strengthen the transaction surveillance and intelligence operating framework and procedures across the Group.

Job Requirements

• Minimum 3 years of experience in intelligence/investigation related work
• Good knowledge/understanding of banking and financial services laws and regulations, compliance best practices and understanding of financial products and systems.
• Strong Interpersonal, communication and presentation skills.
• Experience intelligence/investigation-related work.
• Excellent analytical and problem-solving skills.

Job Highlights

• Career Advancement
• Young & Passionate Teams
• Performance Bonus

Responsibilities

• Responsible for the successful & effective project management inclusive of planning, implementation, execution, scheduling, monitoring and handover within specified schedule, budget and meeting client’s quality and relevant regulatory requirements.
• Responsible for project budget controls, tracking of expenditures and effectively manage & reduce the costs of delivering projects.
• Critical scrutiny of contract documents and drawings, communicate effectively & negotiate with consultants, clients, authorities, contractors on engineering, contractual matters, and project implementation.
• Review the overall productivity and provide recommendations for improvement.
• Ensure health & safety and regulatory compliance in accordance with all applicable & permit standards & requirements.
• Responsible for the submission of monthly progress reports.
• Define clear role & responsibilities and deliverable requirements in terms of both scope and schedule to all the Team members.
• Monitor & supervise the Teams to ensure full compliance at works.

Requirements

• Degree in Civil Engineering recognized by the Professional Engineers Board (PEB) Singapore will be an advantage.
• Minimally have completed 1 cycle of a project with project value of $50M and above.
• Minimum 6 years relevant project management experience in local construction industry.
• Possess excellent leadership, planning, interpersonal communication and negotiation skills to lead a team of engineers and manage subcontractors.
• Candidates with LTA project experiences will be an advantage.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision.
• Highly motivated, driven by excellence and having an eye for details.
• Proficient in MS Project.
• Able to start work on a short notice will be an advantage.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Book keeping maintains records of financial transaction
• Quarterly GST submission
• Take into account for delivery invoices
• Tenancy agreement & preparation, issue monthly tenancy invoices
• Payroll record
• maintains proper filing and retrieves documents from files
• Petty cash reimbursements
• Incoming and outgoing via IBG/GIRO/TT
• Issue sales invoices
• Inter-company transactions
• Management of motor/fire/vessel insurance (incl. renewal)
• Road tax, VCP, PSA, VEP & renew vehicle terp
• account receiveable
• reclassify finanical statements based on Japanese accounting standards
• Monthly/Quarterly/Yearly financial reports to HQ in Japan
• Report daily issues to Japanese Management
• Fluent in Japanese and English as this position is required to report to HQ in Japan and communicate with Japanese Management.

Job Responsibilities:

• Oversee a team of Relationship Manager (RMs), ensuring the RMs meet the targeted loans objectives of the business.
• Engage in daily interactions with RMs to drive performance oriented objectives.
• Guide/coach/motivate RMs to achieve their individual targets.
• Assist HOD conduct market surveys and strategize product and pricing policies targeted at growing the loan portfolio.
• Review and evaluate loan proposals and make appropriate recommendations to the relevant approving authorities.

Job Requirements:

• Diploma or Degree in Business or equivalent.
• With 3 - 5 years of working experience as Team Lead in Financial Institutions or relevant field.
• Experience in SME Loans, Machinery/ Equipment Loan is a must.
• Excellent communications skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

About Us

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!

Role Overview

The Revinate Customer Success Manager for APAC (CSM) will lead the post-sales efforts in building processes and procedures that are successful and repeatable in delivering value to the Revinate customer. The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive customer adoption, had responsibility for revenue retention, and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology ­driven environment utilizing phone and on­site interactions to effectively manage a high velocity of activity.

Goals

• Client Success: All clients must be DELIGHTED with Revinate and our service, not just satisfied.
• Client Management: CSMs are the single point of contact for their assigned accounts and will work best in a dynamic, technology ­driven environment to effectively manage a high velocity of activity.
• Renewals: Success is driven by high NPS and Renewals. This role will be responsible for renewals of defined Strategic accounts in the APAC region.
• Product Support: Understand the requirements of customers, with use cases. Prioritize them for review with the Product team.

What You'll Do

• Superuser of all Revinate products, know it all inside out
• Provide coaching and education to improve adoption of the Revinate products by every customer
• Conduct regular customer reviews/virtual workshops to identify areas of strength and areas for improvement
• Deliver best practices to customers to help improve their overall Customer Success and the value that Revinate brings.
• Building relationships beyond the day-to-day customer contact to ensure engagement across the organization. For example, reporting
• Transparently report and track customers through the loyalty touch­point process
• Report internally on intelligent product feedback and recommendations from customers
• Renewals – manage renewals with existing customers, coordinating closely with the Director of Customer Success
• Upsells – educate customers on new Revinate products and identify upsell opportunities, coordinating closely with Sales

Position Location

Singapore

What You'll Bring

• Strong knowledge of post-sales account management, including presentation skills, and short/mid/long term opportunity management
• Technical knowledge, and negotiation skills
• 2+ years of account management experience from a tech company-ideally with Marketing Automation, CRM or related applications in a SaaS environment
• Business fluency in English is a must, and proficiency in any Asian language is a plus
• Experience collaborating on strategies on assigned accounts to fully leverage technology solutions
• Experience successfully owning a book of business especially as it pertains to customer results
• Experience collaborating with individuals across an organization
• Excellent interpersonal, communication and presentation skills, including speaking in a conference setting with a large audience
• Hospitality experience is a plus
• Experience with Salesforce a plus
• Must be an aggressive self-­starter; little supervision required
• Travel is required

Excited?! Want to learn more? Apply Now!

Our Core Values

Customer Love -- When the customer wins, we win

One Tribe -- United and strong, on a single mission together

Speak the Truth -- Feedback is a gift - we all improve faster this way

Make it Simpler -- Apply it to everything we do

Hungerness -- Feel it, follow it - be relentless about our success

Revinate is an Equal Opportunity Employer (EOE)

· Review works schedule and master program with PM

· Ensure that every project meeting is recorded & minuted

· Ensure that milestones are achieve and completed on schedule

· Attend new job enquires & ensure correct pricing

· To interview, hire & train new staffs

· Degree in Engineering, Construction, or related discipline / equivalent experience

· Minimun 5 years of experience in similiar role required

· Experience with managing and speaking with Japanese Clients

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Overall Job Objectives

Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities

1. Attend site meetings and inspection

2. Preparation of documentation including project status report, method of statement and work procedure for the project.

3. Planning, executing, monitoring and control of the project.

4. Liaising and coordinating with all parties such as clients, consultants, consultants’ representatives, site supervisors, and sub-contractors

5. Handing of technical and engineering problems

6. Supervise ongoing site activities closely

7. Ensuring that the quality control of the project is met

8. Ensure that all the construction safety rules and regulations are being observed

9. Prepare necessary work and safety permits, submission documents and drawings once work are completed.

10. Any other ad-hoc tasks assigned

Job Specifications

1. Degree in Civil Engineering or related disciplines which is recognised by PE Board

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.

Key deliverables

1. Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

2. Resolve technical/ operational issues independently

Project Coordinator (Construction)

• Maintaining, preparing (with the guidance of the PM) and monitoring project plans, schedules, work hours, budgets and expenditure
• Site Coordination between Main Contractor, Stakeholders, Workers and all parties involved
• Organizing, attending and participating in stakeholder meetings with documentation and follow up of important actions and decisions from meetings
• Facilitate meetings and distribute minutes to all project team members.
• Preparing necessary presentation materials for meetings
• Ensuring project deadlines are met
• Determining Project Changes
• Familiarize and ensure that the projects adhere to the required specifications and framework, and that all documentation and submissions are prepared and maintained appropriately and accordingly for each submission
• Preparation of risk assessment, method statements & material submissions pertaining to architectural materials
• Access project risks and issues and provide solutions where applicable
• Create a weekly project management calendar to fulfil the work target / goals and objective
• To work and prepare the necessary documents for the monthly progress claims with the administrator and contracts department
• Ensure quality controls of project output
• Any other adhoc jobs assigned

Requirements:

• Excellent skills with Microsoft Word, Office, Excel, Powerpoint, Outlook, etc
• Ability to pay attention to detail
• Good communication skills
• Ability to overcome challenges
• Ability to manage time effectively

Job Description:

• Manage monthly vendor payments, negotiating optimal arrangements.
• Oversee procurement and inventory process.
• Led the Accounts Receivable process, addressing overdue accounts.
• Supervise staff claims and maintain the cash book.
• Manage item codes and data in the SAP system.
• Lead periodic inventory and fixed assets counts for reporting.
• Oversee Bill of Material lists in the SAP system.
• Coordinate and liaise with HR on staff training.
• Manage ISO and internal/external auditing matters.

Minimum Diploma

5 days work week

Basic Salary: $4,000 to $4,700 depending on exp

• Responsible for the management of facilities related services & operational readiness of SBST’s premises.
• Manage relationships with key stakeholders to ensure operational standards are maintained.
• Manage and guide bus infrastructure officer in providing efficient facilities and project management.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives.
• Supervise and guide a team of term contractors on daily facilities management operations.
• Assess, plan and implement operational processes to enhance operational efficiency and effectiveness.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues.
• Oversee the performance of outsourced maintenance team and ensure good maintenance standards rendered in accordance with KPIs set by relevant government agencies and statutory boards.
• Liaise with internal users on all facilities related issues.
• Co-ordination of project works such as upgrading of critical systems & equipment, renovation & retrofitting works, replacement of system infrastructure and improvement initiatives to existing premises.
• Provide technical advisory and support in relation to bus infrastructure issues.
• Good knowledge of government procurement procedures, building & statutory regulations and requirements.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to primary bus operations.
• Assist in emergency preparedness of activities in support of bus operation requirements.
• Management of technical & service contracts and tender documentations.
• Management of all lease & licence agreements with relevant parties.
• Plan, formulate and manage operating and capital budgets.
• Plan, formulate and execute ISO 55001 Asset Management plans for the organization.
• Compile, collate and analyze operational data and reports for regular operational meetings and updates.
• Put up recommendation and review of proposals for facilities related project works.
• Assist with any additional duties as required.

Requirements:

• Degree in Electrical Engineering with a minimum of 8 years relevant working experience.
• Good communication, interpersonal and organizational skills.
• Strong written and verbal communication skills. Able to conduct professional presentations.
• Sound knowledge of Building and M&E systems.
• SCEM, FSM & GMFM certification will be an added advantage.

(We regret that only shortlisted candidates will be notified.)

About the function

Your main responsibilities

The Project Manager will be responsible for leading and managing leading and managing consulting projects to ensure successful delivery of high-quality solutions to our clients. Project Manager will collaborate closely with clients, team members, and stakeholders to drive project objectives and achieve desired outcomes. This role requires strong leadership, communication, and project management skills, along with a deep understanding of management consulting principles and practices.

Project Planning and Execution:

• Lead the planning, initiation, and execution of projects in alignment with client objectives, timelines, and budget constraints.
• Develop comprehensive project plans, work breakdown structures, and resource allocation strategies to ensure efficient project delivery.
• Monitor project progress, identify risks and issues, and implement corrective actions to mitigate challenges and ensure project success.

Client Relationship Management:

• Serve as the primary point of contact for clients throughout the project lifecycle, fostering strong relationships and effectively managing expectations.
• Conduct regular meetings and status updates with clients to review project milestones, gather feedback, and address any concerns or issues promptly.

Team Leadership and Collaboration:

• Provide leadership, guidance, and mentorship to project team members, fostering a collaborative and high-performance work environment.
• Delegate tasks effectively, set clear expectations, and ensure alignment of team efforts with project goals and client requirements.

Quality Assurance and Delivery Excellence:

• Maintain a relentless focus on delivering high-quality solutions and services that exceed client expectations.
• Utilize strong analytical and problem-solving skills to identify key business challenges, develop insightful recommendations, and provide strategic advisory to clients.
• Conduct thorough quality assurance reviews and assessments to ensure deliverables meet established standards of excellence and adhere to best practices.
• Collaborate with subject matter experts and consulting team members to develop innovative solutions tailored to client needs and industry trends.

Continuous Improvement and Knowledge Sharing:

• Conduct research and analysis to support project objectives and deliverables, including business case creation for digital transformation initiatives
• Stay current on industry trends, best practices, and regulations related to digital transformation in the financial services and banking industry
• Share best practices, lessons learned, and insights gained from project experiences to promote knowledge sharing and professional development across the consulting team.

Qualifications:

You should hold the following experience and skills:

• Bachelor’s degree in Business Administration, Management, Finance, or related field; MBA or relevant advanced degree preferred.
• Proven experience (8-10 years) in project management within a management consulting firm or similar professional services environment.
• Demonstrated expertise in leading consulting projects, managing client relationships, and delivering results-driven solutions.
• Strong understanding of digital transformation trends, challenges, and opportunities in the banking and financial services industry
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication, presentation, and interpersonal skills
• Proven ability to lead and manage teams in a dynamic and fast-paced environment
• PMP certification or equivalent preferred

Position: Human Resource Manager

Location: Tuas

Salary: $4500 - $5000

Responsibilities:

• Execute central kitchen hiring
• Collaborate with managers for staffing needs
• Source candidates via online platforms
• Conduct interviews and assessments
• Design job descriptions, manage branding
• Attend job fairs, forecast hiring needs
• Cultivate candidate relationships

Requirements:

• Minimum Diploma/Degree in Human Resource or related field
• Minimum 3-4 years in blue-collar talent acquisition
• Must have experience in F&B manufacturing sector
• Proficient in employment laws

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Finance Manager to join our pre-opening team.

Job Purpose

The Finance Manager is responsible for all activities related to budgeting, forecasting, profit and loss reporting, and account reconciliation for operating and balance sheet accounts for the business. Besides, analyzing the department budgets, the Finance Manager also ensures actions are in line with legal requirements, monitors cash flow, and addresses internal concerns related to accounting.

Principal Accountabilities

1. Oversee the accounting and finance function, provide leadership, direction, and guidance to the team.

2. Act as a strategic business partner and financial advisor to the management team.

3. Manage all financial/operational accounting activities including monthly accounts, balance sheets, cash flow statements, flash figures, payroll, cash management, costing, and budgeting.

4. Guide financial decisions by establishing, monitoring and enforcing policies, and procedures.

5. Direct the monthly accounting close process on a timely basis.

6. Lead the financial planning of the company by analyzing its performance and risks.

7. Oversee all audit and internal control operations.

8. Prepare financial reports in accordance with corporate requirement.

9. Assist Department Heads to improve financial awareness and provide them with relevant financial information for their operations.

10. Performs other duties pertinent to this job as assigned.

11. Manages direct reports and operational issues on a daily basis

Communication & Working Relationships

1. Works closely with management and subordinates to ensure information transmission at all time

2. Coordinates with brand management, and external auditing companies

Knowledge, Skills, and Experience

1. Master’s degree in finance from a reputable university

2. Minimum 5 years of experience for a major F&B company

3. Preference will be given to candidates with the Certified Public Accountant CPA or Certified Management Accountant designations

4. Strong analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues

5. Ability to work in a team environment

6. Strong planning and budgetary skills

7. High level of integrity and dependability with a strong sense of urgency and results-orientation

8. Excellent management skills

9. Excellent computer skills, (ERP, Microsoft office)

10. Well-developed written and oral communications skills

11. Fluent in English

Physical Requirements of the job

The job of the Finance Manager may require long working hours, provides advise and may also need to conduct frequent visits to different outlets and hotels, as the business continues to expand in Singapore

Responsibilities:

• Undertake supervisory and coordination role, evaluate feasibility studies, lead technical discussions with consultants and co-ordination of highrise building projects
• Manage people, budget and schedule in order to meet client's targets
• Responsible for the time, quality, cost, delivery, safety and public relations of the projects

Requirements:

• Degree in Architecture, Civil/Structural Engineering, Mechanical/Electrical Engineering, Building or other related fields
• Minimum 5 years of relevant experience in the building construction industry, preferably in HDB projects or 3 years of project management experience
• Preferable accredited with Society of Project Manager as at least Principal Project Manager
• Project Management experience in building construction projects is essential
• Good leadership, communication and interpersonal skills
• Willing to work 5.5 days in a work week