Responsibilities

· To open and close shift, and ensure effective handover of shift

· To conduct shift briefings and department meetings to update staffs on hotel activities and operational requirements

· To observe staffs’ performance, coach and provide constructive feedback when necessary

· To take stock from purchasing

· To ensure that dining area set up is up to standard or as instructed by the Manager

· To encourage sales by making offers and suggestions to customers’ second round

· To ensure proper billing procedures

· To clean and clear table after the departure of customers as quickly as possible

· To ensure that mise en place is at par stock level

· To have good knowledge on the food & beverage, preparation methods and services available

· To be able to apply the necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

· To obtain customers feedback during operations to maximise guest satisfaction

· Greet customers, present menus, and explain daily specials to customers

· To answer questions related to menu items

· To handle guests’ request promptly, or bring up to higher levels and/or departments when required

· To portray a professional image and provide assistance to customers promptly

Job Description:

· Prepare and cook food

· Evaluate food products to ensure that quality standards are consistently attained

· Ensure good kitchen hygiene and housekeeping duties

· Maintain regular cleaning for all kitchen areas and equipment

· Implementing hygiene policies and examining equipment for cleanliness.

· Designing new recipes, planning menus, and selecting plate presentations.

· Reviewing staffing levels to meet service, operational, and financial objectives.

· Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

· Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

· Setting and monitoring performance standards for staff.

· Obtaining feedback on food and service quality, and handling customer problems and complaints.

Job Requirements:

· 5-10 years of experience in F&B industry.

· Advanced knowledge of food professional principles and practices.

· Proficient knowledge of human resources management.

· Excellent communication skills.

· Ability to meet deadlines.

· Available to work on-call, shifts, after hours, over weekends, and on public holidays.

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

We are looking for a dedicated Senior/Executive to join our SingHealth Staff Protection Office. Reporting directly to the Chief Operating Officer (Workplace Safety), you will serve as the key point of contact for SingHealth institutions, providing guidance and support in handling incidents of abuse or harassment involving patients and their next of kin.

In this role, you will work closely with frontline staff to ensure that all policies related to incident response are both effective and relevant. Your responsibilities will include managing immediate responses to incidents, overseeing reporting processes, and coordinating post-incident management strategies. You will also play a pivotal role in cascading and implementing Standard Operating Procedures (SOPs) across institutions and preparing comprehensive reports to support management decision-making.

As part of the team, you will lead the implementation of the Staff Protection Programme, which is focused on promoting safety, preventing incidents, and protecting staff. Additionally, you will provide secretariat and administrative support to the Staff Protection Council, drive initiatives to enhance staff protection strategies, and take on special projects as needed.

Requirements

• Bachelor’s Degree in any discipline
• Relevant experience in the healthcare industry and patient care operations will be advantageous
• Good organisational skills with the ability to perform analytical and coordination work
• Independent team player with initiative

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Executive (Outreach and Engagement) works with their assigned centres to execute programmes to facilitate the interactions and engagement between the community and the clients/caregivers. He/ she works with the community partners and volunteers for these outreach and engagement programmes and guides the centre and volunteers in executing the programme activities. He/she also collaborates and establishes relationships with volunteers, grassroots organisations, and community partners to fulfil MINDS' vision of outreach and serving the unserved and underserved segment of the ID population in Singapore through the centre's operations. The Programme Executive is responsible for the planning, designing, coordination of activities and programmes promote the active participation, meaningful engagement and learning of clients from the Centre with the community partners and volunteers.  He/ she will work in close collaboration with the multi-disciplinary team, consisting of Allied Health Professionals such as the Psychologist, Social Worker, Occupational Therapist, physiotherapist, and/ or Speech Language Therapist, and Training Officers when designing the programmes. These programmes can be at the centre or outside of the centres.

The Programme Executive should have great communication, time management & problem-solving skills. They should be able to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

Networking and collaboration with internal and external stakeholders within the community

• Develop and establish professional or social networks with the local community to leverage on community resources and volunteers to meet the various needs of the clients in the centre.
• Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion
• Coordinate recruitment, deployment, training, and appreciation of community stakeholders
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion in the relevant boundary where the centre operates
• Implement, review and evaluate programme impact on service users, identify and analyse trends and needs in Disability service development. Share and communicate findings in relevant internal and or external platform(s) to ensure relevance in service / sector improvement.

Programme / Curriculum planning, implementation & evaluation

• Design and plan programmes/ activities to promote learning, participation and meaningful engagement between the clients in the centre with the local community and volunteers.
• Implement the programme/ activities in collaboration with the Training Officers and/ or Multi-Disciplinary Team members in the centre
• Evaluate the effectiveness of the programme/ activities
• Identify gaps and areas of improvement for programmes/ activities

Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre

• Execute schedules and programmes for the clients, caregivers in the community inclusive space.
• Orientation, recognition and retention of volunteers and community partners
• Ensure the safety and well-being of community partners, volunteers and clients during programme activities, including risk assessment and management
• Execute the work processes to ensure smooth running of the Community Inclusive Space, which includes but not limited to the retail, workshop and drop-in centre portions of the space.
• Facilitate the provision of services to the community/general public with the help of the clients
• Facilitate the running of community workshops between clients, caregivers and the community

• Minimum Degree in Social Work, Psychology, or Community Services or related fields with at least 2 years working experience.

• Experienced Training Officers or Teaching Aides with an interest in Programme / Curriculum planning are welcome to apply
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Willing to work with people with intellectual disabilities.
• Singaporeans or Singapore Permanent Resident preferred

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role requires the incumbent to be a competitive and trustworthy individual to develop and grow the social enterprise initiatives. He/she must be presentable, possess excellent communication and negotiation skills, and have strong business acumen.

Administrative Support

• Handle day-to-day operations including sales enquire and transactions including order processing and fulfillment
• Maintain accurate records of order data and updated Netsuite order management system.
• Prepare weekly sales performance and status reports for projects and services.
• Work with production centers on production schedules to ensure timely delivery to customers
• Collaborate with other departments to resolve order-related issues or discrepancies.

Accounts Servicing

• Develop solutions according to customers' needs
• Provide pre-sales and post-sales support to MINDS Social Enterprises' customers from MINDS Bakers, Craft, Perform, Wash, Workshop, Farm, Shop, and other project partners
• Provide support to Assisted Employment partners

Project Management

• Must be able to effectively handle many concurrent projects
• Assist the Manager in facilitating data sharing, developing workflows and set up communication protocols for projects

Vendor Management

• Manage relationships with partners/vendors to secure cost and operation competency
• Work with vendors to ensure timely delivery of products/services.
• Liaise with stakeholders on operational matters

Market Research

• Conduct market research to identify selling opportunities and evaluate customer's needs
• Work with production centers and communications team to come up with marketing campaigns for new products and services
• Seek out new sales opportunities through cold calling, networking, and social media
• Develop new business channels and initiatives

Graphic Design

• Conceptualise, design, and manage the production of marketing material including merchandise stickers, gift tags, posters, exhibitions and displays, eDMs, social media/digital communications, catalogs, and daily graphical needs.
• To provide creative support to e-commerce store gift order customisation requests, working with vendors to ensure projects are completed on time with a quality product
• Implement feedback and changes whenever possible or at the requests of the customers.

Website/Mailbox Management

• Manage SE E-commerce website for sales orders, promotions, new product listing, and last-mile delivery fulfillment.
• Maintain accurate records of stock inventory data and update the e-commerce website.
• Confirm product availability and coordinate with the production team for order fulfillment to ensure timely delivery to customers on the website.

• Diploma in Design, Marketing or other Business related qualification or equivalent and above from a recognised institution

• At least 2 years of experience with essential proficiency in Adobe Suite, Photoshop, Canva, and Illustrator
• At least 2 years of experience in doing e-commerce order processing using order management system.
• Possess strong written and spoken communication skills, with confidence in handling a high volume of customer inquiries.
• Exhibit strong teamwork skills, with the ability to multitask effectively and think on your feet.
• Preferably possesses Business Development and Sales experience
• Experience in the disability sector will be an added advantage

Job Description (Please note that this is an on-site job):

We are seeking a passionate and creative Social Media Executive (Part Time) to join our dynamic marketing team. The ideal candidate will have a strong interest in social media trends and a knack for crafting engaging content that resonates with our audience. You will be responsible for managing our social media presence, developing content strategies, and driving engagement across various platforms. Do note that this is a work-in-office role.

Key Responsibilities:

• KOL Engagement: Engage with influencers and brand ambassadors to expand reach and awareness.
• Content Posting: Assist in posting content across various social media platforms including but not limited to Facebook, Instagram, Tiktok, and LinkedIn.
• Presentation Decks: Create engaging presentation decks for social media content, including visuals and copy.
• Scheduling: Schedule social media posts and appointments to ensure timely and effective content distribution.
• Monitoring: Track and monitor posts by influencers and manage interactions with our audience to foster engagement.
• Engagement Management: Coordinate and manage social media engagement, including responding to comments and messages.
• Data Collection: Assist in collecting and analyzing data from social media statistics to gauge the effectiveness of campaigns.
• Props Preparation: Help in preparing props and materials for social media shoots and content creation.
• General Assistance: Provide support with various tasks as needed by the social media team.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management or content creation (internships included).
• Strong interest in social media trends and digital marketing.
• Creative mindset with the ability to generate innovative content ideas.
• Strong organizational skills and attention to detail.
• Technical Proficiency: Basic knowledge of G suite (e.g., PowerPoint, Google Slides) and bonus if you know how to use Adobe Programs.
• Communication: Excellent written and verbal communication skills.
• Team Player: Ability to work collaboratively in a team environment.

Additional Information:

• Part-Time: This role is part-time, requiring 4 hours of work per day, Monday - Thursday, sometimes weekend.
• In-Office: The position requires working from our office location.

Job Description

• Retrieve documents from online systems and perform data entry
• Classify assets for property tax based on established rules
• Create process flow charts for GST ACAP
• Prepare historical trending and ratio analysis of financial/tax data
• Perform any ad hoc tasks as required

Requirements

• Duration: 3 months (January 2025 to March 2025)
• Experience/Level: O Levels, A Levels, Diploma, or University undergraduates
• Candidates with backgrounds in Tax (preferred), Accountancy, Business, Finance, or related fields would be a plus
• Skills:Proficiency in Microsoft Office, particularly Excel and PowerPoint
  Strong attention to detail and accuracy

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Are you ready to take the next step in your career? Got Sauce Private Limited is looking for talented, motivated professionals to join our dynamic team. We are currently hiring for the position:

Position: Admin Executive (Logistics & HR)

Logistics:

• Oversee and manage logistics operations, including transportation, warehousing, and distribution.
• Coordinate shipments, track inventory, and manage schedules to ensure timely delivery of goods.
• Ensure timely delivery and monitor inventory levels.
• Collaborate with internal teams and external partners to ensure smooth operations.

Human Resources

• Manage recruitment, hiring, and onboarding processes.
• Familiar with application and processing of permits
• Ensure compliance with labor laws and internal policies.
• Assist in the implementation and compliance of HR policies and procedures.
• Promote a positive company culture and handle employee relations.

Requirements:

• Proven experience in both logistics and human resources roles (minimum of 2 years).
• Strong knowledge of logistics and supply chain management principles..
• Excellent organizational, multitasking, and time-management skills.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to solve problems and think critically.
• Ability to work both independently and collaboratively within teams.
• Responsive to calls and text when required after working hours
• Able to commit weekends when required

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

SUMMARY:

To develop M+R Singapore Airfreight Department and guarantee compliance with company’s guidelines as well as ensuring an extremely high service level is maintain operationally for our direct clients and partners.

PRIMARY RESPONSIBILITIES:

• Operations on an A-Z basis file, on global shipments reporting to the General Manager.
• Ensure operations of all air shipments are completed on time and efficiently and in a professional manner and according to the company’s policies.
• Ensure COD customers pay all invoices.
• Maintain monthly reports and comply with all management directives in a prompt and concise manner.
• Provide support services to the management and sales department for operational work.
• Handle global & local enquiries for air freight rates.
• Support the sales team/overseas offices/partners/agents by negotiating competitive rates for existing and potential business (long term and ad hoc)/bids/RFQ’s. Where it is necessary work along with the Regional Airfreight Manager on rate negotiations with airline/s.
• Diligently source for best rate options to remain competitive to enhance the volume of shipments.
• Maintain close contact with our core Airline partners and other sources to keep updated with changes in the market.
• Ensure rates quoted are accepted by agents/partners/customers before shipment is executed.
• Proactively follow up on quotations sent to agents/partners/customers.
• Minimize the risk, be it financial or liabilities, to M+R for all shipments in accordance with guidelines set by the management and/or SOPS and to utilize the company’s IT tools and to actively promote them.
• Monitor and ensure compliance with all SOPS on a regular basis and keep the management regularly and pro-actively updated.
• Implement/update specific SOP’s as per customer's requirement's. Where necessary obtain Management approval and/or guidance.
• Maintain existing and develop new relationships with Airlines and where needed co-loaders in conjunction with the Airfreight Manager S.E. Asia.

KNOWLEDGE AND SKILL REQUIREMENTS:

1. GCE ‘O’ Level/ Diploma or higher

2. Fluent in written and spoken English and other local languages

3. Experience in Air Freight forwarding operations

4. Able to work on own initiative offering overseas offices/overseas and local customers a professional high level of service

5. Able to see jobs through from start to finish

Job responsibilities :

• develop and execute go-to-market strategies and spearhead the launch and promotion of our world’s first optical imaging device and SaaS designed for gemstone assessment
• conduct market research to stay abreast of industry trends and competitor activities
• create content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance our online visibility and brand image
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma or Degree in Marketing, Business, Science or Engineering
• minimum 3-5 years of experience in sales or marketing of optical/electronics/medical/industrial products or AI-powered solutions
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging marketing content for target audiences
• familiarity in SEO, SEM and SMM digital marketing strategies

Job Description

• Support internal accounting work including preparing monthly management accounts and financial statements.
• Coordinate and liaise with external service providers, including advisors, tax agents, corporate secretaries and auditors.
• Update weekly cash flows, and assist with quarterly GST filings, financial budgets, forecasts and cash flow projections.
• Maintain financial records and databases including fixed asset register, intercompany transactions.
• Responsible for bank account management and bank account opening and assisting with AML/KYC checks.
• Support and assist with tax filings and payments, compliance reporting and statutory filings.
• Support the processing of payments and claims.
• Take on ad-hoc duties when necessary

Specific Requirements

· At least 2 – 3 years of relevant experience

· Meticulous with strong problem-solving skills.

· Interest to work in fast-paced environment.

· Strong interpersonal and communication skills to be able to liaise with internal and external stakeholders.

· Strong sense of ownership, initiative and resourcefulness.

· Excellent written and spoken English.

· Professional and people oriented. Positive, collaborative and keen to learn.

· Possess a track record of excellence and willing to be hands on.

· Able to assume a broad role with the ability to prioritise

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

• Responsible in handling clients' technical questions about BOM BOM products and making appropriate recommendations based on their pet’s health conditions
• Strong command of pet food products available in the market and assessing bioavailability across brands
• Dispense pet nutrition advice; timely problem-solving and effective, fact-based troubleshooting
• Work closely with Procurement and Operations teams to develop new products and ensure product conformity.
• Perform forensic nutritional analysis and research.
• Work alongside partner laboratories to ensure data integrity and nutritional content of meal ingredients.
• Assist with R&D projects on animal dietary requirements and food analysis, driving research topics and sharing content with Marketing team and CS team.
• Provide cover for the Customer Solutions team for Korean and Singapore markets, with adherence to Nutrition Team and Customer Solutions Standard Operating Procedures.
• Participate in pet events/pop-up to educate pet owners on pet nutrition and generate new leads.
• Any other ad hoc duties as assigned

Requirements

• Qualifications in Animal Sciences, Food Science, or Nutrition a must
• Experience in dealing with animals preferred
• Strong microsoft excel and excellent writing skills
• Detailed oriented with strong analytical skills as well as scientifically inclined
• A love for dogs and cats will be a plus
• Ability to 'challenge the norm'
• Fluent in Korean for the linguistic needs of our Korea client base

Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

The ideal candidate will be responsible for building and maintaining a strong sales pipeline. You will do so by identifying key business opportunities and segmented prospects. Your goal will be to meet or exceed our annual quota and increase our revenue.

Responsibilities

Build pipeline and maintain long-term relationships with prospects

• Identify new business opportunities to generate opportunities
• Develop annual sales strategy and goals
• Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
• Collaborate with sales leaders
• Marketing

Qualifications

• Bachelor's degree or equivalent experence
• 2+ years' of sales experience
• Proven history meeting or exceeding quota and closing sales

Job Summary:

We are seeking a highly motivated and customer-oriented Service Executive to join our team in our luxury automotive marques.

The Service Executive will be responsible for providing exceptional service to customers, managing service operations, and ensuring customer satisfaction.

This role requires strong interpersonal skills, technical knowledge of automobiles, and the ability to handle customer inquiries and concerns effectively.

Main Job Description

- Providing 1st level support to the Customer Service Officer/s in day-to-day operations.

- Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.

- Maintain accurate service records and documentation of all customer interactions and service transactions.

- Collaborate with the parts department to ensure the availability of necessary parts and accessories.

- Follow up with customers to ensure their satisfaction with the service provided and address any additional needs.

- Stay updated on industry trends, new vehicle models, and service procedures to provide accurate information and recommendations to customers.

- Assist Management in implementing customer service initiatives and process improvements to enhance the overall service experience.

- Responsible for the CRM database for Aftersales – to be the key executor of all Aftersales Marketing initiatives in collaboration with the Senior Aftersales Manager & Lamborghini Principal.

- Adhere to brand compliance, safety guidelines and maintain a clean and organized service area.

- To provide full cooperation for all ad-hoc matters that may be required as and when.

- Alternate Saturday work arrangements.

Qualifications:

- Minimum Diploma or equivalent; additional education or certification in automotive

certification will be a plus.

- Proven experience in customer service or a similar role, preferably in the

automotive industry. (Preferably from Continental brands)

- Solid understanding of automotive systems, parts, and repair processes.

- Excellent communication and interpersonal skills.

- Strong problem-solving and conflict resolution abilities.

- Proficiency in computer systems and automotive service software.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Attention to detail and a commitment to delivering exceptional service.

- Neat and pleasant appearances and mannerism.

This is an accounts receivable role.

Key Responsibilities:

• Coordinate with other departments to ensure timely issue of invoices & credit notes.
• Check and process incoming payments.
• Generate accounts receivable aging report and liaise with other departments regarding outstanding balances.
• Prepare vendor registration as and when required by our customers.
• Support year end audit processes.
• Admin & ad-hoc duties assigned from time to time.

Requirements:

• Minimum Diploma in Accounting, Finance or equivalent qualifications.
• Minimum 1 year of working experience in a similar role.
• Strong attention to detail.
• Able to work independently and as part of a team.

Other Info:

• AWS
• Hybrid Work Arrangement
• Group Hospitalization, Medical Insurance and Dental Benefits
• Career Advancement

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Pasir Panjang

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $3,450 per month

Contract duration: 11 months

Job descriptions:

• Support 360 marketing communication activities. This would entail project management and liaison with creative and media agencies.
• Support marketing activities to partners such as private companies & social service agencies to amplify initiatives and programmes. Producing marketing assets like collaterals and videos showcasing the programmes and partnerships to organising events.
• Manage the digital platforms that are used as engagement touchpoints.
• Coordinate and prepare reporting on the Key Performance Indicators (KPI) to track and monitor marketing outcomes.

Job requirements:

• Only Singaporean.
• Minimum Degree in Marketing or any related discipline.
• Familiarity with social media platforms, content creation and editing will be a plus.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

We are looking for part-timer (Student preferable) who can cover during the period below:

• 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Reporting to the Assistant Director, Community Engagement and Partnerships, the incumbent will assist to build and drive collaborative platforms together with internal stakeholders (clinical, nursing, allied health and operations) and external collaborators, to execute initiatives that deliver impact for our patients in the community, specifically in helping to bridge care from the hospital into the community.

As part of assisting departments in multi-disciplinary activities and initiatives involving SCH’s community and industry partners, including education initiatives by the Education Office and the SingHealth Community Hospitals Office of Learning (SCHOOL), he/she is expected to support on video production, content ideation and production to support health and social care initiatives.

The incumbent will develop well-thought-out content outlines that are engaging and perform video recording and editing functions to meet the unit’s objectives. This would also include shooting and editing short form videos. He/ she is expected to work closely with internal and external stakeholders to do story boards before media production. He/ she would also need to fact-check on relevant information to support the content creation process, and operationalize the media production, such as identifying video talents.

Requirements:

· Bachelor’s Degree in any field

· Minimum 2 years’ relevant experience

· Well-versed in both photography and videography from pre to post-production

· Strong proficiency in Adobe Creative Cloud Software (Premiere Pro, Lightroom, Photoshop)

· Have an interest in health and social care

· Efficient self-starter, able to pick things up quickly and independently manage several projects

· Good writing and communication skills

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• To handle dining and event requests.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.

Job Requirements:

• Candidates must possess at least 3 years of Call Centre/ Guest Relations / Hospitality experiences.
• Experience in F&B reservations and setting preferred;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Able to working in a fast-paced environment;
• Able to work weekends and public holidays.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Tanjong Pagar

Working hours: 9.00am – 6.30pm (Monday to Thursday), 9.00am – 6.00pm (Friday)

Salary: $18 per hour

Contract duration: 6 months (possibility to extension)

Job Description:

• You will work with the team to deliver world class, high impact content.
• In addition, you will support the events organising committee in a secretariat/ administrative role such as but not limited to scheduling meetings with internal and external parties, preparing for meetings (presentation decks) and taking minutes etc.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• At least 3 years of experience in related sectors such as meetings, incentives, conferences and exhibitions and/or events management background would be advantageous.
• Proficient in Microsoft Office Tools.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053