This role will require you to be highly people oriented as you need to interact with multiple individuals on a daily basis. You will work closely with the management team to carry out daily administrative operations and undertake various office support tasks. You will need to work with a high degree of attention to details and to incorporate new and effective ways to achieve better results.

Responsibilities

• Oversee recruitment processes, including but not limited to advertisement on various platforms; sourcing for various avenues to attract talents; filtering resumes; scheduling appointments
• Speaking to candidates to ensure compatibility for the role
• Provide weekly recruitment reports
• Daily operations report checks to ensure all information are prepared for payroll
• Ensure proper documentation and approval for all reimbursements
• Manage filing and record keeping by accurately filing the information in a timelymanner consistent with office guidelines
• Coordinate and organize internal events and festive celebration
• Assist with travel and visit arrangements and logistics
• Ad-hoc duties as assigned

Requirements

• Degree or diploma in Administration, Human Resource Management or related disciplines
• At least 1 year of relevant experience in a fast-paced environment
• Proficient in Microsoft Office applications
• Good command of spoken and written English
• Takes initiative, assume responsibility for tasks and projects and to resolve problems
• Pleasant personality with positive interpersonal and communication skills
• Well organized and meticulous with attention to detail
• Possess the ability to work under pressure and tight deadlines

Preferences

• Job Skills Recruitment, Filing / Document Management, Microsoft Office
• Job languages English, Chinese (Mandarin)

We regret to inform that only shortlisted candidates would be notified.

Job Description

• Full spectrum of talent acquisition processes including but not limited to liaising with recruitment agencies, hiring managers and candidates, ensure recruitment documents are in order, job posting, screening of CVs, interview arrangement, etc.
• Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, and coordinating exit interviews.
• Manage day-to-day HR activities, including maintaining employee records and preparing HR-related documents.
• Reviewing employee timesheets to ensure accuracy and completeness which involves checking for correct clock-in and out and overtime hours. Comparing timesheets against the system clock in/out and update the system to reflect the correct information.
• Managing for CoreTrade Certification for foreign worker levy concession.
• Facilitate sourcing of new courses, processing training applications and ensure approval before submission.
• Responsible for work pass applications
• Administer Leave, deductions and claims for workers.

Requirements for Position

• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Detail-oriented, organized, and able to handle multiple tasks effectively.
• Familiar with MOM regulations and HR practices
• Experience in payroll implementation will be an added advantage

Qualifications and Experience

• Education: Minimum a Diploma in Human Resource or related discipline.
• Experience: 3 years of proven experience in construction industry

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

KEY DUTIES & RESPONSIBILITIES

Sourcing and Vendor Management:

• Identify potential vendors and suppliers for M&E equipments (eg, Transformers, Cables, Switchgears, Electrical Panels, Lightings, circuit-breakers, etc).
• Evaluate supplier capabilities, product quality, and pricing.
• Negotiate contracts and establish favourable terms.
• Creation of new vendors.
• Perform Due Diligence checks on major/preferred vendors

Purchase Order Processing:

• Administer purchase requisition, quote and issuance of purchase orders.
• Monitor order status and ensure timely delivery.
• Coordinate with project teams to align procurement needs.
• Maintain internal policies and procedures to ensure compliance

Quality Assurance:

• Inspect and evaluate the quality of purchased M&E equipments.
• Resolve any shortcomings or discrepancies promptly.

Supplier Relations:

• Maintain positive relationships with existing suppliers.
• Address any issues or concerns related to deliveries, quality, or pricing.

Cost Optimization:

• Work closely with the Cost Management and BD teams to optimize costs without compromising quality.
• Explore cost-saving opportunities through bulk purchases or alternative suppliers.

JOB REQUIREMENTS

• Education: Min Diploma in Supply Chain Management, Business, or related field.
• Experience: Min 5 years in procurement within M&E / Construction sector.
• Strong negotiation skills.
• Attention to detail
• Familiarity with M&E equipments and industry standards.
• Excellent communication and teamwork abilities.

We are looking for an experienced and proactive Senior IT Executive for one of our clients. Reporting to the IT Manager (Vessel), the Senior IT Executive will ensure the smooth IT system operations onboard the company’s vessels. He/she will be responsible to provide level one and two IT support and be responsible for the installation, maintenance and repair of onboard computer networks, systems and hardware. The ideal candidates would have at least 3-5 year of relevant experience in networking or marine field computer systems. He/she will has good problem-solving skills and is a self-starter and a great team player.

Job Responsibilities

· Responsible for supporting all system maintenance, troubleshooting, and upgrading of all computers and server onboard.

· Install, maintain and repair onboard computer networks, systems, and hardware;

· Provide 1st and 2nd level IT support services including but not limited to troubleshooting, PC setup, Networking, Satellite Communication, etc.

· Install and setup IT system for new buildings and takeover vessels.

· Train Senior Officers in Communication cost control, IT policies on ship, activity report etc.

· Board Ship to solve issues that can’t be resolved remotely when required and handle all system enquiries when on-board the vessels.

· Assist with computer hardware / software installation and configuration.

· Perform communication system check & also perform firmware update if required.

· Check the business applications on all network computers to ensure they are working satisfactory.

· Ensure endpoint security is online and computer systems in business network and data backup are done accordingly.

· Verify the network on-board is working satisfactorily (e.g. Network sharing, remote desktop, firewall, Wi-Fi, etc.)

· Install update / patches on IT system & perform inventory check on IT systems on board.

· Conduct Cybersecurity drill & check if latest backup and file sync via NAS is operational.

· Record job done with photos and provide summary report.

· Any other duties as and when assigned by the superiors.

Requirements

· Diploma / Degree in Marine Electronics Engineering/ Computer Science or its equivalent

· 3-5 years relevant experience in networking or marine field computer systems

· Good knowledge in Microsoft Office 365, MS Server products, Networking and Security domain & Good knowledge in ITIL

· Proactive and a self-starter with strong customer orientation and multi-tasking capabilities

· Good troubleshooting and communication skills

· Must be physically fit to go onboard vessels and travelling to/fro shipyards and vessels when required

Others

· 5-day work week

· Centralised location and excellent staff benefits

We regret that only shortlisted candidates will be notified.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Job Summary:

The Sales Operation Executive is responsible for sourcing and managing a team of promoters, ensuring effective merchandising, maintaining relationships with retailers, exploring new sales channels, and supporting special events and atrium sales. This role requires a strategic thinker with strong organizational skills and a proactive attitude towards achieving sales targets.

Key Responsibilities:

1. Source for Potential Promoters and Build a Strong Sales Team:

· Identify, recruit, and train potential promoters to build a competent sales team.

· Monitor and evaluate the performance of promoters, providing feedback and support to ensure continuous improvement.

2. Merchandising:

· Plan and execute merchandising strategies to maximize product visibility and sales.

· Monitor stock levels and coordinate with inventory management to ensure product availability.

3. Build and Maintain Good Relationship with Retailers:

· Establish and nurture strong relationships with key retailers and partners.

· Regularly visit retail locations to ensure proper product placement and address any issues.

· Negotiate contracts and agreements with retailers to secure favorable terms and conditions.

4. Explore New Sales Channels:

· Identify and explore new sales channels to expand market reach.

· Conduct market research to identify opportunities for growth and develop strategies to penetrate new markets.

5. Support for Atriums or Special Events:

· Plan and coordinate sales activities for atriums and special events.

· Ensure that all promotional materials and products are prepared and available for events.

· Oversee the setup and execution of events, ensuring they run smoothly and meet sales targets.

6. Other adhoc duties

Salary Package

Basic ($2000 to $2300 depending on skills and working experiences) + Incentives + Variable bonus

Staff Welfare

Up to 18 days of annual leave + More than $500 medical and wellness benefits + Staff purchase with a minimum discount of 50% + $250 birthday voucher + Lunch provided

Kindly provide your last/current drawn, expected salary and availability in your resume/CV

Job Descriptions

1. To perform daily bookkeeping activities on account receivable and payable

2. Perform monthly account closing

3. Perform daily receipts reconciliation and ensure daily banking and sales collection are posted accurately and timely

4. Prepare monthly bank reconciliations

5. Perform Account Payable function such as preparation of payment

6. Perform HR related duty (e.g. Preparation of staff employment contracts, application of work passes & etc)

7. Collections of bills bi-weekly from outlets

8. Perform GST reconciliations

9. Assist the Finance Manager in performing financial analysis (e.g. balance sheet analysis, expense/budget variances, revenue/expense analysis and etc)

10. Support any other ad-hoc duties as assigned by Finance Manager

Skills and Competencies:

1. Minimum Diploma in Accounting or other disciplines

2. Preferably 3-5 years of related experiences in accounts (Fresh graduates are welcome to apply)

3. Proficient in Microsoft Office applications

4. Strong communication skills (both oral and written)

5. Able to work under pressure with tight deadlines

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

What the day will look like

The Sales and Marketing Executive provides comprehensive administrative and marketing support to a team, ensuring smooth operations and project execution. They will handle a variety of tasks, including scheduling meetings, managing calendars, creating presentations, assisting with social media management, event management and providing general administrative support.

Responsibilities:

Marketing Support

• Manage and direct sales inquiries to the appropriate team members through effective use of Aon Connect
• Create and maintain presentations, documents, and spreadsheets
• Create and distribute marketing materials, such as brochures, flyers, and presentations
• Help develop and execute marketing campaigns and initiatives
• Conduct market research and competitive analysis for RFP
• Track and analyze marketing campaign performance metrics
• Ensure weekly sales and jeopardy reports are accurate and updated
• Responsible for corporate gifts stock
• Gebiz coordinator for opportunities/tenders
• Assist with social media management, including creating content, scheduling posts, and engaging with followers

Delivering Aon United Coordinator

• Organize and track all client planning sessions
• Submit and coordinate research on targeted DAU accounts such as the redsheet
• Ensure Client Planning, Outreach and Surveys are completed in a timely fashion and track in Aon Connect
• Maintain accurate DAU and Jeopardy reports for management reporting

Administrative Support

• Schedule meetings, manage calendars, and book travel arrangements for HOD
• Process invoices, handle expense reports, and manage petty cash for HOD
• Onboarding for new hires including administrative and IT requirements
• Maintain filing systems and ensure all documents are organized and easily accessible
• Create new prospect/client codes and ensure accurate time recording from team

Skills and experience that will lead to success

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Working knowledge of social media platforms and graphics.
• Ability to work independently and as part of a team.
• Detail-oriented and highly organized.

Work location: Raffles

Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time and on-job training.

SGD 3,500 - SGD 4,000

Primary responsibilities include:

· Provide reports and market intelligence data to Sales Managers.

· Tasks include (but not limit to) propose sales target & sales incentive scheme, monitor and report on agents' sales performance and business practice, conduct agency education & support;

· Participate in the team's market development activities to identify sales opportunities;

· Represent VN at seminars, conferences, product launches, trade & public expos;

· Participate in the team's data analysis and evaluation.

· Schedule sales team’s diaries, coordinate and participate in sales meetings, sales presentations & other sales & marketing activities;

· Action on inquiries from the travel agents and corporate clients;

· Support and participate in agency helpdesk activities when required.

The successful applicant will have the following skills and attributes:

· Experience in airline sales/marketing with a business administration or economics background;

· Working knowledge of airline major with Amadues an advantage;

· Proven analytical skills including information gathering evaluation and interpretation;

· Excellent communications skills, both verbal and written;

· Proficiency in Microsoft Office products and an ability to quickly learn new systems.

Bachelor's degree or higher

(Only shortlisted applicants will be contacted for interview)

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

About Company:
Our client is a US distribution and customer support subsidiary of popular and famous Tokyo-based fishing tackle and sportswear maker. Its products include rods, reels, line, and lures. Our client also makes and sells such goods as cases, clothing, equipment racks luggage, and other accessories. It sells its tackle through boating and sporting goods retailers, including Boater's World and Academy Sports & Outdoors, in the US, Canada, and Central and South America. The company also provides equipment maintenance and repair services.

Job Description:
- Responsible for sales and marketing, dealings with distributors in the appointed markets
- Understand the marketplace, competitors’ products, pricing and sales strategies
- Responsible for the products’ profitability (sales and inventory)
- Develop marketing strategy and product positioning
- Involve and support in building brand equity through marketing activities
- Perform Inventory, Sales and Purchase management
- Coordinate product launches and promotional activities for overseas market, when required
- Any other ad hoc duties as assigned

Job Requirements:
- Minimum Diploma/ Degree in sales related field
- At least 2 - 3 years of sales experience, preferably experience in exercise equipment but not essential
- Team player with strong analytical, good communication skills
- Good business acumen and presentation skills
- Preferably someone that likes outdoor activities (e.g. camping, fishing, boating etc.) and knowledgeable in outdoor exercise equipment, but not a must
- Occasional overseas travelling is required

Compensation:
- Working location: Raffles, Singapore
- Working hours: Monday to Friday 8:30am - 5:30pm
- Annual leave
- AWS
- Performance/ Variable bonus
- Medical and dental reimbursable benefit
- Annual medical check-up benefit
- Transport allowance $100 per month

Our client offers a one-stop freight forwarding services.

• Perform sales pitch and develop new business opportunities with potential customers.
• Ensure to provide the client with the most cost-efficient solutions.
• Provide outstanding customer experience and maintain a high standard of service.
• Carry out sales calls and sales visits to meet and exceed sales targets.

Requirements:

• Diploma and above
• At least 2 years of sales or customer service experience in freight forwarding industry.
• Good knowledge in LCL and NVOCC

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

IT Works:

• Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure
• Provide IT and network support including system installation, configuration, upgrading
• Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
• Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
• Protect data, software, and hardware by coordinating, planning and implementing network security measure.
• Troubleshoot, diagnose and resolve hardware, software and network problems.
• Managing of IT assets and assists in decision making on acquiring IT assets.
• Setting up all the IT requirements which includes PC, Copier Machines, Video meeting etc required software and the applications pertaining to the respective department.
• Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
• Monitor server infrastructure and application full data and system backup, load balancing web server
• Explores, maintains and constantly monitors thecompany internal system and information platform, eg SAP and OA system.

Admin Works:

• Maintain office supplies inlcude sundries and stationery.
• Manage subscriptions including newspaper/magazines/online portals/TV and related assets
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, setting up required equipment and cleaning meeting room after use.
• Company vehicle arrangement.
• Any other ad-hoc duties assigned by the manager.

Requirements:

• Candidate must possess at leastDiploma in Computer Science/Information Technology or equivalent.
• At least 2~3 years experience in IT help desk support.
• Familiar with TCP/IP network , knowledge in routing and switching, firewall and wireless network , ability to analyze and trobule shooting.
• Handle installation and configuration of WINDOWS/LINUX/MAC systems and solve daily problems
• Familiar with hardware fault diagnosis, have software and hardware trobule shooting skills.
• Ability to communicate in Mandarin (both written and spoken) to liaise with staff.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Position title : Jewellery Sales Executive (Junior /Senior)

Location: Paragon, Orchard
Working Days: 5-day, must be able to work retail hours, roster rotation (includes PH, weekends)
Working Hours: 10.45am – 9pm
Salary: Junior role - Up to $3,000 // Senior role - Up to $4,000

Job Description:

The Role:

We are looking for a Jewellery Sales Executive. You will be working directly with the customers, providing them product knowledge and effectively selling both the brand and product. You will be required to share brand history, product knowledge and the highest level of customer service with all potential customers.

Responsibilities:

As a sales executive, it is key that you build long term relationships with customers. You are expected to familiarize yourself with the products so as to easily recommend based on the customer’s needs and preferences. You will have to work hand in hand with your sales team and boutique manager to achieve sales targets. You will also be required to perform cashiering duties and follow-up with customers on after sales services. Your duties will include negotiating and closing high value sale and handling any other ad-hoc duties as assigned.

Requirements:

1. Minimum 1 year retail sales experience required for junior position, prior experience in luxury Jewellery/watch is preferred
2. Knowledge of MS Excel and Word
3. Able to commit to retail hours including weekends and public holidays

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills