• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Primary Objective

• Assist the Unit Head in managing day to day operations of Financial Team
• Support the implementation of bank’s projects and initiatives in the area of Financial Team
• Provide cross support to other units within Channel Operations as and when required
• Running day to day operations of Financial Team

Key Responsibilities

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team
• Perform Maker and/or Checker role for the processing of financial transactions
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs;
• Participate in regulatory/business enablement/process improvement projects, including providing requirements, UAT testing and implementation
• Train and mentor junior and new hires in the team
• Provide cross support to other units within Channel Operations as and when required

Responsibilities:

· Prepare and submit monthly GST and Payment to HQ Finance Controller and Tax Director for review

· Compile and submit Quarterly GST Returns to HQ Finance Controller, Tax Director and Country Manager for review and approval before submission to Inland Revenue Authority of Singapore(IRAS)

· Work closely and Support HQ Finance Controller on yearly audit function with local Audit Agency. Ensure completion of Audit and filing prior to the due date

· Support HQ tax department on preparation and filing of Yearly Income Tax and ECI

· Responsible for all Account Payable and Receivable Preparation. Submit monthly aging report for local Partnerstores and Affiliate Networks

· Maintain Book keeping for MASG and GMTSS Bank account

· Prepare and provide Event expenses Report for all MASG Events

· Prepare and Submit Purchase Request Form and staff claims for review and approval

· Provide and support all administrative job assigned by Superior

· Monitor, Prepare and submit any grants, productivity and innovation credit (PIC) from IRAS which is applicable to SG Corporate Office

· Check and conduct monthly replenishment of Stationery and Panty supply

· Support assignment assigned for MASG Events

· Ad hoc assignment to be completed in timely manner

Requirements:

· Process at least A-Level or Diploma in Accounting or Professional Certification, ACCA and have relevant working experience in accounting line

· Familiar with Singapore Finance Reporting Standards, Corporate Tax and GST statutory requirements

· Experience in preparation and submission of GST, ECI and Audit

· At least 1 year of relevant of working experience

· Proficient in Microsoft Office Package, especially Microsoft Excel

· Able to work under pressure, independent with minimal supervision, self-initiative and good communication skills

· Willing to take extra duties on Saturdays, Sundays and holidays to support events

· Able to start work immediately or within short notice

Interested parties please apply with details resume includes past/current experiences, current/expected compensation package and available date. We offer competitive remuneration package to the right candidate.

Note: All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

Position Summary

We are seeking a motivated and results-oriented individual to join our team. This role focuses on growing customer base and driving business growth in the car rental industry. Key responsibilities include finding new business opportunities, building customer relationships, and creating strategies to increase market share and revenue.

Key Responsibilities

New Business Development:

• Identify and target new clients, including both corporate and individual consumers.
• Utilize various platforms for lead generation and brand awareness.
• Develop strategies to attract new customers and expand market presence.

Relationship Management:

• Foster long-term client relationships to ensure repeat business.
• Provide personalized rental solutions and product recommendations based on client needs.

Sales & Revenue Generation:

• Achieve and surpass sales targets.
• Develop and implement promotional strategies and seasonal offers.
• Negotiate terms and pricing for corporate and long-term rentals.

Market Insights:

• Conduct research on customer needs, industry trends, and competitors.
• Share insights with the team to identify growth opportunities.

Marketing & Brand Promotion:

• Collaborate with the marketing team to develop and launch advertising campaigns and promotions.

Customer Service & Support:

• Serve as the primary contact for customers, ensuring a smooth rental experience.
• Address customer issues and concerns to ensure satisfaction and seamless rentals

Qualifications

Education: Diploma in any field

Experience: Experience not required. Must possess Class 3A driving license (with minimum 1 year experience)

Skills:

• Strong negotiation, presentation, and communication skills.
• Ability to build and nurture client relationships.
• Proficient in MS Office Suite.
• Knowledge of the car rental industry, fleet management, and market trends is a plus.
• Able to converse fluently in mandarin

Personal Attributes:

• Self-motivated with a proactive approach to sales and problem-solving.
• Results-driven and able to work independently to achieve goals.
• Strong organizational and time-management skills.
• Customer-focused with excellent interpersonal skills.

To lead sales team in achieving their revenue and cost objectives

To monitor the sales performance of travel agents, by providing service and support related to FIT (Free Independent Traveller) and groups movement

Manage enquiries from key corporates and agents

Generate new sales leads and maintain relationships

Communicate and liaise with HQ on fares, policies and reports

Manage sales tracking reports, contracts, group bookings, client communications and pricing information

Support and assist customer related issues

The position is responsible for supporting the Assistant Director of Learning & Development in creating, implementing and facilitating the hotel’s Learning & Development (L&D) plan and budget, ensuring that it is aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Assists with the hotel’s L&D needs analysis and prepares the L&D plan and budget

• Plans and conducts the hotel’s L&D needs analysis of individual colleagues with Assistant Director of Learning & Development.
• Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
• Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.

Creates, plans and executes L&D programmes

• Designs L&D programmes necessary to meet the competencies of each job function and to address performance gaps with the Assistant Director of Learning & Development.
• Coordinates and follows up on all corporate, internal and external L&D initiatives and programmes.
• Assists in the delivery of programmes as assigned by Assistant Director of Learning & Development.
• Informs managers on L&D programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.

Adheres to corporate and local L&D regulations

• Ensures full compliance when coordinating and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security. These include Basic Food Hygiene, Occupational First Aid, Work at Height, Company Emergency Response Team, etc.

Coordinates industrial attachment and internship programmes

• Liaises with local and foreign educational institutions to recruit and select students for internship placement in the hotel.
• Assists with the planning of interns’ L&D schedule in consultation with the Assistant Director of Learning & Development and functional / departmental managers.
• Organises regular meetings with the Assistant Director of Learning & Development and interns to monitor and ensure their welfare.
• Administers the personal files and records of interns.
• Maintains engagement with local hospitality institutions through activities such as guest lectures and site visits.

L&D administration

• Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Assists in the planning of an ongoing L&D calendar and shares it with management to ensure that learning resources and opportunities are maximised.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Assists in gathering information required to complete monthly accruals, forecast reports as well as corporate reports accurately within specified time frame. 
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.

Works as part of the Talent & Culture team, and involvement in wider job function relationships

• Assists and supports the Talent and Culture team in projects and colleague activities as required.
• Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion, Women at AccorHotels Generation (WAAG), etc.
• Performs any other duties and responsibilities that may be assigned.

· To provide courteous, prompt and personalised service and if possible to comply with each and every guest’s request and needs.

· To sell rooms in a manner designed to maximise revenue and occupancy with guest’s satisfaction.

· To check in/out guest in compliance to the standard policies and procedures.

· To familiarise procedures, facilities and services of the company premises.

· Ensure that the lobby areas are kept clean and tidy at all times.

· Sees to the enforcement of house rules & regulations, company policies and procedures.

· Perform other duties as and when assigned by the immediate superior and the Front Office Manager.

Able to work 3 rotating shifts. 5days work with 2 off days.

Part timers are welcome to apply.

Job Responsibilities

• Assist Hotel GM in managing the day-to-day operation of the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations / Housekeeping in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Mature, meticulous, resourceful, organized and able to work independently.
• Able to work on rotating shifts and on weekend/PH

We are looking for a cunningly witty social media executive to oversee our company's presence on social media.

Responsibilities

1. Develop and execute social media strategies and online campaigns across various social media platforms that is aligned with the company's goals and objectives.

2. Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.

3. Preparation of marketing collaterals for both print/non-print

4. Updating the website as required - including uploading new products and events images and videos.

5. Oversee company activities in social media platforms.

6. Able to read/ analyse/ report data and make marketing decisions accordingly.

7. Establishing strong and positive branding presence and image to customers.

8. Able to shoot lifestyle images/videos as needed both at jobsites/office, including post-photography editing.

9. Willingness to work occasional overtime.

Requirements

· Prior experience in social media management, product marketing, brand management and/or agency experience

· Good knowledge of digital marketing, advertising, social media, PR and retail trends and insights

· Proficient in Microsoft Office suite, especially Excel and other reporting tools

· Exceptional communication skills, both written and verbal

· Self motivated, and comfortable working independently or collaboratively with internal teams

· Proficient in Adobe Photoshop, Illustrator, and other photo/ video editing software.

· Photography and videography skills

· Excellent written and verbal communication skills

· Passion and knowledge about baby keepsakes is an added advantage

Working Hours:Mondays to Fridays, 9:00 AM to 1:00 PM
Contract Period: From January 27, 2025 (2-year contract, with an option to extend)
Off Days: Saturdays, Sundays, and public holidays

Administration:

1. Organize and save files in respective folders (daily).
2. Manage monthly pantry purchases.
3. Perform data entry for bank reconciliation.
4. Issue invoices and payment receipts using the XERO system.
5. Process vendor payments.

Human Resources (HR):

1. Handle monthly payroll, annual leave, CPF submissions, and claims.
2. Facilitate work pass applications.
3. Apply for government-paid levy schemes.
4. Conduct talent acquisition through platforms like MyCareer and JobStreet.
5. Apply for internship programs and grants.

Operations:

1. Coordinate deliveries and procurement tasks.
2. Manage ad-hoc duties as required.
3. Provide direct assistance to the Principal on all necessary matters.

Requirements:

• Education: GCE ‘O’ Level certification.

Skills:

• Proficiency in Microsoft Office applications (Excel, Word).
  • Pleasant demeanor with meticulous attention to detail.
  • Strong interpersonal and organizational skills.

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

  We are currently looking to hire results-driven Account Executives to join our team and be responsible for driving revenue and customer growth by discovering, qualifying, building relationships, negotiating, and onboarding new clients. 

Why you should join

• Play a pivotal role in the Asia expansion of a fastest growing scale-up
• An opportunity to build and scale up business in respective region for an organization in it’s hyper growth stage
• Competitive employee stock purchase plan
• Friendly and inclusive workplace culture
• Generous and competitive benefits (holidays, medical benefits)

Responsibilities:

1. Develop new business by driving sales in their existing accounts as well as new accounts in the Singapore region
2. Converting existing relationships as potential clients for Builder to ensure a seamless transition
3. Developing and executing account plans to achieve targets: cold calling, prospecting, qualification, account mapping, and presentations
4. Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts
5. Responsible for all aspects of the selling process - identify, qualify, sell, close and coordinate for all volume business in a designated territory generate leads by using networking and other sales tools qualify, sell and close
6. Identify key steps to close the sale, identify the decision-maker and influencers, etc
7. Determine availability needs and objectives gain agreement of proposed solution / services, tying back to customer business drivers
8. Close significant $ sales across multiple accounts across assigned territory accurate forecasting of business, previous experience with Salesforce.com ideal

• You have at 7-15 years of sales experience including solid experience in a full-cycle sales role selling B2B SaaS/ software solutions
• Ability to present & excellent communication skills in English.
• A strong network of relationships with key decision-makers in small/medium & large-sized companies in the respective territory
• Experience with lead generation and sales closure
• Strong exposure to handling the assigned market track record of maintaining relationships with accounts
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Must live in Singapore
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of Builder.ai’s products

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Private Medical Insurance

We are seeking an experienced Executive Engineer, Underground Structures to join our team in Singapore, Singapore. In this pivotal role, you will lead the design and execution of complex underground infrastructure projects, ensuring the highest standards of safety, efficiency, and innovation.

• Oversee the planning, design, and construction of underground structures, including tunnels, underground stations, and deep foundations
• Develop and implement engineering solutions for complex geotechnical and structural challenges
• Manage project teams and collaborate with cross-functional departments to ensure timely project delivery
• Conduct detailed structural analysis and design for underground facilities
• Ensure compliance with local and international safety regulations and construction standards
• Evaluate and implement innovative construction methods and technologies to improve project efficiency
• Provide technical leadership and mentorship to junior engineers
• Prepare and review technical reports, design calculations, and construction drawings
• Liaise with clients, contractors, and regulatory authorities to address project-related issues
• Participate in business development activities and contribute to proposal preparation

This role will serve as part of a team that is responsible for managing a key financial institution headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Commercial & Money Movement Solutions (CMS), as well as Acquiring, Ecosystems and Value-added Services. The team works closely with both internal and external stakeholders to grow the revenue and share of our business with this strategic partnership.

Key responsibilities include:

• Grow revenue and share with the FI client across CMS and Acquiring business areas, while also supporting Ecosystems and Regional partnership opportunities.
• Drive and secure Value-added Services VIK revenue with the client across Products, VCA, Marketing, VMS and more.
• Deal ownership and execution, partner closely with clients to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.
• Project management of key engagements with clients in the CMS, Acquiring, Ecosystems and Regional areas.
• Lead superior engagement with clients while also overseeing the day-to-day aspects across various client initiatives.
• Delivery of Commercial Quarterly Business Review with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to grow business and revenue.
• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.
• Develop a clear account plan and track it closely, drive engagements/collaboration with key stakeholders to deliver on these plans.
• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.
• Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

The Role

As a Senior Business Development Executive, you will be involved in driving new sales and management of Global and National level accounts for Adecco Singapore. The incumbent would also be responsible for maximizing specific accounts penetration via positioning cross service lines (Staffing, Perm, Outsourcing, Adecco Eco-system etc.) in the Global and strategic local entities, ultimately facilitating the delivery of business budget.

Key Responsibilities

• Delivering new sales revenue targets for across various business lines
• Ensuring quantitative activity KPI are delivered by the sales team in order to ensure continued growth in the accounts
• Ensuring rigor in the management of these accounts, extending across disciplined account management methodologies and internal and external stakeholder engagement
• Ensuring front-end tools (Salesforce) are well adopted. This includes the disciplined management of the Sales Pipeline, in addition to the tracking (‘Transformation’) of given opportunities full potential

Requirements

• Minimum Degree / BSc in Business or relevant
• Minimum 1-3 years of experience in the sales function (preferably in a multinational environment)
• Recruitment industry / B2B experience
• Solution selling skills in putting together complex multi-faceted deals from bid receipt to solution crafting, to pricing, presentation, negotiation, and closing
• Direct Asia/ Singapore market experience
• Customer focused and come with sound project management skills
• Knowledge of pricing as well as sales techniques
• Detail-oriented, responsible and familiar with PowerPoint, Excel and MS Project

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Anywheel is a leading micromobility platform providing innovative transportation solutions through shared bicycles and e-bicycles. We are seeking a motivated and detail-oriented Junior Finance Executive to support our financial operations. This role offers excellent opportunities for learning and growth in a dynamic environment.

Key Responsibilities:

• Assist in managing the full set of accounts, including data entry, bookkeeping, and reconciliation of financial transactions.
• Handle payroll processing and account payables to ensure timely and accurate payments.
• Prepare financial statements and GST (Goods and Services Tax) submissions while ensuring compliance with tax regulations.
• Work with external auditors during audit processes, ensuring proper documentation.
• Maintain accurate financial records and ensure compliance with company policies.
• Collaborate with the in-house tech team to align the online management system with accounting principles and regulations in Singapore.
• Assist in evaluating and implementing new financial management systems, including supporting platform migrations.
• Contribute to streamlining financial processes by implementing appropriate tools and technologies.

Requirements:

• Diploma in Accounting, Finance, or a related field.
• 1-2 years of experience in bookkeeping, payroll, reconciliation, or similar financial roles.
• Familiarity with MYOB software is an advantage.
• Proficiency in Microsoft Excel and basic financial management tools.
• Knowledge of accounting standards and tax regulations in Singapore (exposure to China, Vietnam, or Thailand regulations is a bonus).
• Strong attention to detail and organizational skills.
• Ability to work collaboratively and adapt to a fast-paced environment.
• A willingness to learn and grow within the role.

Responsibilities:

• Responsible for the general day-to-day office administration of the company and serve as the point person for office administrative duties.
• Supervise a team comprising admin staff supporting front desk duties, such as answer and direct phone calls, receive and sort incoming mail and delivers, office document couriers, etc.
• Handle and oversee all travel arrangements (air travel, accommodation, etc.) and operations, and manage relationships with travel agencies, hotels, and travel service providers.
• Manage all Corporate Real Estate matters, including the renewal of office lease, delivery of office maintenance and handle any office moves or renovations.
• Maintain good relationships and manage contract and price negotiations with office vendors, service providers, and office lease.
• Oversee office equipment and archival storage, office cleaning and inventory of office pantry and stationery supplies.
• Develop effective corporate communication strategies
• To collaborate with HR team in organizing employee's engagement activities.
• Maintain and improve administrative processes efficiently.
• Any other administrative duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• 5 to 8 years of administrative management experience
• At least 2 years of supervisory experience
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent interpersonal and communication skills (both written and verbal)
• Maintain a mature discretion in handling confidential information/issues
• Strong organizational and planning skills in a fast-paced environment
• Possess a positive attitude and able to work independently
• Proficient bilingual written and verbal communication skills as one needs to manage our English and Chinese-speaking clients and stakeholders.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Assist the Business Divisions in ensuring all required sanction checks are conducted with no breaches in the branch’s policies and service standards.
• Support Director RMC in control owner of sanction policies and effective implementation.
• Support Director RMC in undertaking regular reviews of sanction procedures and recommend/implement modification where appropriate to ensure that any business risks are mitigated to the maximum extent possible.
• Support Director RMC in inculcating strong risk culture within the Singapore operations.
• Support Director RMC in ensuring the branch keeps up with sanction regulatory updates and implementation.
• Support Director RMC and CFOO Singapore in ad-hoc projects/review work assigned

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job responsibilities:

● Designing, producing, and managing interactive online content, email templates, social media and promotional artworks, eDMS, digital advertisements, digital event materials, and informative videos

● Collaborating with the e-commerce and creative teams to ensure that all designs align with the brand image, while also meeting usability and website standards, making choices about layout, fonts, and images to create usable and aesthetically pleasing website content and pages.

● Ensuring consistency in content and compatible designs across all brand platforms & devices - mobile, tablet, different screen sizes.

● Able to plan, shoot, and edit high quality video content and photographs

● Creating original artwork for digital image processing.

● Creating animated sequences using computer animation software.

● Recording, editing, and encoding audio files.

● Reviewing product positioning and online marketing content to identify room for improvement

● Working with the web developer to oversee the smooth implementation of new content.

● Providing advice and guidance on the aesthetic for campaigns, projects, promotional and digital events

● Other adhoc duties assigned by Director.

Job Requirements:

● Diploma in graphic design, digital design, film, or a related field.

● Minimum 1 years' experience working in graphic design with a portfolio of experience

● Passionate about work with strong interest in fashion industry

● In-depth knowledge of Adobe Creative Suite (particularly Photoshop, Illustrator, InDesign, Premiere Pro, After Effects)

● Ability to manage and handle urgent last-minute creative requests. You will be in a demanding and fast-paced environment. There will be multiple projects with tight deadlines

● Understanding of all major localised social media and ecommerce platforms

(dimensions and specifications, consumer behaviour, etc.) - Facebook / Amazon / Shopee / Lazada

● Excellent knowledge of storyboarding, visual design principles, and animation.

● Artistic with a keen eye for aesthetics and visually appealing content.

● Responsible, self-motivated and resourceful in making the impossible possible.

● Good communication and interpersonal skills

• Input all invoices data into system.
• Assist Accountant with performing month end accruals for any unprocessed invoices at the end of the month.
• Process ambassador expense claims for payment within 5 business days of receipt of claim
• Check all expenses reports and cheque requisitions to ensure that supporting documents are attached and proper approval have been obtained.
• Perform monthly reconciliations between Accounts Payable sub ledger accounts and supplier statements.
• Ensure that all payments are supported by adequate documentation.
• Follow all hotel policies and procedures pertaining to the Accounts Payable and payment procedures.
• Maintain an efficient filing system of Paid Invoices based on the vendors’ name.
• Reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare the "Aging List" of Accounts Payable.
• Maintain adequate up-to-date files for Account Payable Records and prepare monthly accruals for goods and services received.
• Responsible for auditing and processing all invoices. Ensure all invoices are attached to an approved and authorized purchase order. Audit all extensions, approval signature and any prior payment that has been made.
• To arrange the invoices alphabetically which has been posted in the computer and put them in a temporary file until such time that it is paid.
• Prior to payment, the Accounts Payable Officer must complete all the supporting documents such as Purchase Order and Purchase Request and attach them to the invoices.
• Should be aware of the deadline for the monthly payment of taxes, water, electricity, telephone and others.
• Keep all used cheque books for future reference.
• Maintain an efficient filing system of Paid Invoices based on the vendor’s name.
• Photocopy the supporting documents for Assets and Liabilities schedules.
• Assist the Accountant to determine the correct Expense Code.
• Assist the Accountant to solve the queries from suppliers.
• Ensure that a copy of all Purchase Orders are received and attached to the respective invoices.
• To maintain files for all Paid and Unpaid Invoices. Paid Vouchers should be filed according to the numerical sequence of voucher, with all supporting documents and invoices attached. Duplicate copy of vouchers should be filed separately in a control file and used for posting of payment transactions into the General Ledger and Accounts Payable Records.
• To balance and reconcile Suppliers Monthly Statements to the Hotel Accounts Payable Records.
• To reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare "Aging List" of Accounts Payable.
• To maintain adequate up-to-date files for Account Payable Records, prepare monthly accruals for goods and services received but not invoices.
• In the case of purchases through importation from outside the country, and where Letter of Credits (L/C) are required, the Accounts Payable Officer will maintain a record of all Letter of Credits and initial payments issued to the suppliers.
• To cooperate and assist with the reconciling of month-end Inventory Book Balances to actual physical counts.
• To maintain prepayment schedule and post journals to charge out to expenses where applicable.
• To assist Finance Manager in Fixed Assets recording, disposal, and tagging where applicable.
• To perform other accounting tasks that are required by the Accountant and Director of Finance.

Polymer Resources Pte. Ltd. is a fast growing plastic materials group, with operations across six countries.

Due to the recent expansion of our operations, we are seeking a Senior Accounts Executive to support the Group’s finance and administration department in Singapore.

Responsibilities

• Executing monthly financial closing procedures.
• Ensuring accuracy and currency of financial documentation, encompassing accounts receivable, accounts payable, general ledger entries, and reconciliations.
• Collaborating on financial audit readiness and maintaining smooth communication with auditors.
• Initiating and documenting payments, validating records, and facilitating disbursements.
• Establishing and sustaining robust internal controls to safeguard corporate assets and financial information.
• Coordinating with external stakeholders, such as auditors, tax agents, and secretarial services, to ensure compliance and punctual submission of financial records and returns.
• Preparing monthly consolidated management accounts and annual consolidated financial statements for audit purposes.
• Assisting with BEPS 2.0 Pillar Two Tax compliance.
• Supporting day-to-day finance operations, documents filing and assisting in other ad hoc, general and administrative work.

Requirements

• Possess a Diploma / Degree in Accountancy, ISCA, ACCA, or other equivalent professional qualifications
• Possess strong interpersonal and communication skills
• Meticulous and organized individual with strong accounting and consolidation, problem-solving and analytical skills
• Positive work attitudes and strong initiatives and willingness to learn
• Proficient in Microsoft Office, particularly Microsoft Excel
• Knowledge of QuickBooks will be an advantage
• Ability to work independently and in a team
• Preferably with at least three years’ working experience in accounting / auditing / group consolidation

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Responsibilities:

• Administers clerical matters for Documentation and Custodian work
• Scanning of documents, Sorting documents, handling document owners
• Checking of documents, retrieving documents from contractor and vault, tracking and approving of scanned documents
• Assist in Procurement of services for Manager, including the processing of invoice
• Monitor and track planned maintenance for other Asia Pacific locations
• May be required to undertake other duties from time to time