Job Description

The Role

To answer all calls with professionalism and courtesy.

To provide and deliver assistance and value-added service and ensure provision of the highest quality of friendly, personal and efficient customer service for our guest and visitors.

To support the operations of the Confinement Centre.

Key accountabilities

To meet, greet and provide consultation to Momley’s visitors and customers on our range of products and services.

To close sales and achieve KPIs set by management.

To establish good relationships with customers and their accompanying persons to provide the highest quality of friendly, personal and efficient customer service.

To check guests into the suites and provide an introductory walkabout of the premises

To solicit and attend to customers' feedback effectively and expeditiously, and provide accurate and timely feedback to management on pertinent issues.

Qualifications & Experience

At least GCE 'A' Levels/ Diploma

Prior experience in customer service is preferred

Good interpersonal and communication skills

Cheerful personality and well-groomed, passion in customer servicing

Proficient in English and Mandarin is a must

Ability to communicate in additional dialects would be advantageous.

Job Scope:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for mother-child dyads according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences or equivalent
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

About Us

Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.

Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.

The Guest Relations Officer is responsible for ensuring a memorable dining experience for all guests by providing exceptional customer service and addressing their needs and concerns. This role involves greeting guests, managing reservations, handling complaints, and working closely with the restaurant staff to ensure a seamless and enjoyable visit for all patrons.

Key Responsibilities:

• Welcome guests warmly upon arrival and thank them upon departure.
• Manage reservations and seating arrangements to optimize the dining experience.
• Assist guests with special requests and dietary requirements.
• Communicate guest preferences and special requests to the kitchen and service staff.
• Address and resolve guest complaints in a timely and courteous manner
• Escalate unresolved issues to the Restaurant Manager or appropriate department
• Coordinate special services, such as birthday celebrations, anniversaries, or other events.
• Maintain a clean and organized work area

Job Requirements:

• Diploma or Degree in hospitality or restaurant management is a plus
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using reservation and restaurant management software like Revel POS, etc.

Job Description:

• Conduct intake assessments and case conferences as part of multidisciplinary team when required
• Part of multi-disciplinary team that develops and reviews clients ICP (Individual Care Plan)
• Monitoring progress and outcomes of clients
• Conduct Home/Hospital visits when necessary
• Inform and assist clients in assistance schemes/ community resources that are relevant and current.
• Any other tasks as assigned by Manager.

Requirement:

• Graduate Diploma In Social Work/ Degree in Social Work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Strategic PlanningCollaborate with senior management to develop PR strategies and campaigns.
  Assist in setting goals and objectives for public relations efforts.
  
• Team SupervisionGuide and mentor junior PR staff, including assistants and interns.
  Delegate tasks effectively to ensure efficient execution of PR activities.
  
• Media Relations ManagementBuild and maintain strong relationships with key media contacts.
  Oversee the drafting and approval of press releases, media kits, and pitches.
  Act as a spokesperson when needed.
  
• Event OversightPlan and coordinate high-profile events, such as press conferences, sponsorships, and promotional events.
  Ensure event objectives align with the organization’s PR goals.
  
• Content DevelopmentOversee the creation of high-quality content for press materials, articles, and social media.
  Review and approve content to ensure it adheres to brand guidelines and messaging.
  
• Social Media StrategyDevelop and implement social media plans to enhance online presence.
  Monitor performance metrics and make data-driven adjustments.
  
• Brand Reputation ManagementMonitor public perception and recommend strategies to maintain or enhance the brand’s reputation.
  Respond to negative publicity and manage crises proactively.
  
• Research and AnalysisAnalyze market trends and audience preferences to inform PR strategies.
  Compile performance reports for campaigns and present findings to senior management.
  
• Stakeholder EngagementCultivate relationships with internal and external stakeholders, including clients and partners.
  Act as a liaison between the PR team and other departments.
  
• Budget ManagementAssist in managing budgets for PR campaigns and events.
  Ensure cost-effective allocation of resources.
  

• Singapore Based (islandwide)
• 12 hours duty (3 work 1 off , 4 work 1 off)
• Salary Package : $2,700 to $3,000 ( Bonus $3500)
• Secondary education; Entry level is welcome.
• Career Progression Opportunities

Job Scope:

• Patrolling and carry out enforcement duties such as illegal parking on public roads or public health
• Attend to public feedback

Requirements:

• Possess minimum class 2B licence
• Secondary education

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is a key provider of energy solutions and multi-utilities

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Managing a portfolio of commercial accounts

· Prepare sales quotations and presentations to customers and prospects

· Achieve monthly and annual sales targets

· Develop and maintain strong business relationships with customers to build up loyalty

· Provide timeliness before and after-sales support to customers

· Compliance to administrative requirements on account management

· Any other duties as assigned from time to time

Requirements:

· Diploma in any discipline

· Sales-driven

· Highly reliable and meticulous

· Strong communication/ people skills

· Strong team player

· Active listener

· Effective problem-solver

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10510

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

• Media RelationsAssist in drafting press releases, media kits, and pitches.
  Build and maintain relationships with journalists and media outlets.
  Monitor media coverage and compile press clippings.
  
• Content CreationWrite and edit articles, newsletters, blogs, and social media posts.
  Develop and maintain content calendars for various communication platforms.
  
• Social Media ManagementMonitor and update the organization’s social media platforms.
  Engage with audiences through comments, messages, and posts.
  
• Brand Image MaintenanceEnsure consistent messaging across all communication channels.
  Monitor public perception of the brand and suggest improvement strategies.
  
• Research and ReportingConduct research to identify media trends, opportunities, and industry updates.
  Prepare performance reports for PR campaigns and initiatives.
  
• Stakeholder SupportAssist in maintaining relationships with clients, partners, and sponsors.
  Act as a point of contact for internal and external stakeholders.
  
• Crisis Management SupportHelp prepare responses to negative publicity or crises.
  Ensure timely and effective communication during critical situations.
  
• Administrative DutiesMaintain databases of media contacts and stakeholders.
  Organize and archive communication materials and documents.
  
• Campaign SupportAssist in brainstorming and executing PR campaigns.
  Track and measure the success of PR initiatives.
  

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used

• Well Established Company
• Basic $3200 - $3500 + Commission + Allowance + Performance Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Ang Mo Kio
• Working day: Monday to Friday
• Working hours: 9am to 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Establish sales pipelines by prospecting, forecasting and projecting expected sales volume and profit for existing and new products
• Ability to analyse market trending and competitors’ movement
• Maintains professional and technical knowledge by attending essential product / internal coaching workshops, and regularly business networking
• Sell to new, existing and potential prospects as well as provide sales support to partners to participate in closing and order or to facilitate and add value to the selling process
• Contributes to overall team effort in service delivery excellency
• Plan and execute sales activities, site visits/survey required
• Develop new customer accounts
• Pre-sales, quotation submission and support various sales activities that drive prospects through the awareness and consideration to decision-making phases of the sales cycle
• Provides product, service, or equipment technical and engineering information by answering to customers’ requests
• Develop and coordinate with Ops team in implementation of agreed solutions for customers
• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma in Professional Certificate, Engineering (Mechanical), Engineering (Others) or equivalent
• 1 to 2 years of sales experience, preferably in security technology and IT/networking/PA field
• Possess valid class 3 license and with own car is an advantage
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

You will play a key role in managing and enhancing relationships with investors – crafting investor communications, supporting marketing and capital-raising initiatives, and ensure seamless communication between the fund and its stakeholders. This role offers the opportunity to work closely with senior leadership and gain deep insights into the convergence of the digital asset and hedge fund space.

• Maintain the investor database and develop a process to track communications and engagement
• Prepare and distribute regular investor updates, performance reports, and newsletters
• Assist in the development of marketing materials (pitch books, presentations) and provide support during fundraising activities and investor meetings
• Conduct market research and fund analysis to inform outreach strategies
• Facilitate smooth onboarding and due diligence processes for investors
• Serve as a key point of contact for investor inquiries and provide timely, professional responses

Requirements

• Diploma/Degree in Business (Finance, Marketing), Economics or related field
• At least 2 years of relevant work experience in investor relations, financial services, investment management
• Keen attention to detail and the capacity to effectively manage multiple priorities
• Strong networking abilities and a passion for building relationships
• Strong analytical skills, financial knowledge, and excellent communication and interpersonal abilities
• Knowledge of financial markets, crypto and investment management is advantageous
• Native-level English proficiency (written and spoken) and good Mandarin (written and spoken) is mandatory
• Experience engaging institutional clients and investors is advantageous

Established in 2005, Gordian Capital is Asia’s oldest, largest, institutional fund platform, currently managing in excess of USD$14bn across a number of funds and expanding at a brisk pace. In Singapore, we hold a Capital Markets Services License, are licensed with US SEC as a RIA and are licensed/registered with CSRC (China), FSA (Japan), SEBI (India) and ASIC (Australia) Our Fund Platform provides a regulated, physical and operational infrastructure for experienced investment professionals who wish to be based in Singapore, Tokyo or Hong Kong and focus on their skill set – research, asset selection and portfolio construction, whilst Gordian Capital handles fund establishment, tax, regulatory matters, compliance, middle and back office, investor relations and risk management We create and operate a variety of structures including hedge funds, long only absolute return funds, private equity, venture capital, real estate and private credit as well as special purpose vehicles, fund of funds and segregated portfolios. In order to meet the growing demand that we are experiencing, we are looking for operations people with initiative, who have experience in the alternatives business and are interested in growing with our company

The candidate will provide operational middle and back-office support including daily fund operations, trade settlement and business-related needs. The candidate will have opportunities to both learn and expand their knowledge of the operations workflow for hedge funds across different strategies, managed accounts and long only funds. This candidate reports to the Head of Operations – Public Markets.

· Involvement in the project management of fund/managed account launches

· Daily operational duties

· Trade reconciliation

· Calculation of internal daily NAV estimates

· Interaction with a wide range of service providers including but not limited to Prime Brokers, Custodians, Trustees, Executing Brokers, Fund Administrators

· Monitoring & performing monthly or intra month hedging

· Assisting auditors in the preparation of annual Financial Statements

· Performing KYC compliance checks & AML checks

· Preparation of newsletters for investors

· Ad-hoc duties including assisting in the preparation of marketing materials and short-term projects

Requirements

- Willing to work in accordance to the Japanese calendar

- Working hours are Mon – Fri 7am to 4.30pm

- Relevant studies, for example: accounting, finance, statistics, and or business

- Experience in trade execution, helpful

- Excellent analytical skills

- Ability to multi-task & work under pressure

- Detail-oriented, organized, meticulous and number savvy

- Strong work ethic and professional habits

- MS Office skills (especially Excel)

- Knowledge in VBA (preferred)

- Self-starter / Self-learner

- Works well in a small team and good team player

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the public sector.

Key Responsibilities: -

•  Generate sales opportunity to achieve short and long term revenue and profit growth
•  Execute direct sales programs and initiatives to drive sales
•  Develop and execute sales strategy for the accounts assigned
•  Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, managed services & digital transformation in local competitive environment
•  Manage overall sales process from pre to post-sales
•  Take active lead to engage partners in customer engagement and solutioning
•  Responsible for proposal creation and delivery
•  Engage customers at all level to develop long term business relationship
•  Engage internal stakeholders in sales approval process

Job Requirements: -

•  Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment
•  Diploma/Degree in Computer Science/Information Technology or equivalent
•  Demonstrate experience in managing sales pipeline
•  Experience in selling with partners and enterprise customers
•  Experience in public sector (Government / Education / Healthcare) sales will be added advantage

Responsibilities:

• To support the Department’s Assistant Manager/Manager in the following matters

• Development and review of the strategy and ensure alignment with strategic objectives and priorities.

• Develop, update and maintain a hospital-wide performance management framework, including but not limited to the Governance Documents, Balance Score Card, as well as strategic indicators and hospital dashboard;

• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM)

• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;

• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders

• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.

• Facilitate hospital-level efforts that help advance and communicate Value Strategy, via undertaking secretariat duties to support strategic platforms such as Senior Management Meeting (SMM) and 10KV.

• To support department leadership in the management of the funds available to support the strategies

• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.

• To provide support to key events organized and run at the divisional level

Requirements:

• Degree in related study

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Descriptions

• Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area
• Handling enquiries through email, WhatsApp and phone calls.
• Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc.
• Responding to requests for help and information
• Providing services, such as signing members up for events, arranging to send care packages to members, birthday or other celebratory messages and packages to members, providing gym access cards, carpark coupons etc.
• Preparing Statement of Account and any other bills that members wish to pay at the front desk and ensuring prompt payments
• Liaising with reciprocal members clubs around the world to access and book tables
• Helping to set up for events in the private rooms
• Coordinating with the floor staff with regards to members’ requests/reservations to ensure a a flawless dining/event service.

Job Requirements

• An engaging and friendly personality
• Hospitality, passion and taking initiative
• High standard of personal hygiene and grooming
• Flexible with shifts which can vary based on rotation

Benefits

• Tips + Transport Allowance

Working Hours

• 5 days work week / 44 hours

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation. Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

The successful candidate will have a customer service mindset and a proactive attitude. This person will be an experienced team player who can work well with other departments and key stakeholders and will be quick to learn about the organisation. Our Parent Relations Executive will focus on managing an effective, efficient, and welcoming school Reception, ensuring a positive experience for parents and visitors. Their responsibilities will include, but are not limited to:

Main Responsibilities:

1. Serve as the frontline ambassador and warmly welcome students, parents and staff, ensuring a positive and memorable experience.

2. When called upon, support admissions activities and events, including accompanying students for assessments, conducting tours for prospective families to showcase our school's facilities and offerings and making follow-up calls to families that toured the school.

3. Build rapport with parents and assist the Head of Communications & Parent Relations in collecting feedback, always maintaining a positive attitude and consistently striving for improvement and excellence.

4. Organise onboarding activities for new families, including but not limited to guiding them on the parent portal, organising parent and student lanyards, setting up canteen accounts and addressing enquiries.

5. Manage the Lost and Found department.

6. Maintain the reception area to align with brand expectations.

7. Be responsible for the day-to-day operations of Reception and assist in developing and implementing new procedures to enhance the Reception workflow.

8. Ensure adherence to safeguarding policies, particularly related to missing students and visitors’ access to the School.

9. Manage incoming phone calls, emails, and inquiries, redirecting them to the appropriate departments or staff members. Additionally, update enquiry and feedback information in the Customer Relationship Management (CRM) system to enable the Admissions team to follow up promptly.

10. Maintain up-to-date knowledge about the School and its policies to provide accurate information on curriculum, concept, languages, policy, timings, calendar, facilities, fee structure, classes and events.

11. Ensure that voice messages on the school phone system are updated and accurate.

12. Attend various staff meetings and record minutes.

13. Undertake other Parent Relations projects and administrative tasks as required, including typing, photocopying, and preparing school brochures.

14. Act in accordance with relevant legislation and other guidelines, particularly regarding educational provision, health and safety initiatives and safeguarding and ensuring that all students and staff maintain these standards.

Other Duties:

15. Assist with other parts of the school as required.

16. Any other duties as assigned from time to time.

Safeguarding

17. Abide by the school safeguarding policy and keep abreast of any changes.

Qualifications/Skills

• Diploma and above, with at least 3 years of relevant experience
• Excellent communication skills in order to liaise with stakeholders at all levels
• Ability to prioritise work, multitask and work in a fast-paced environment
• Positive team player, championing the team’s and stakeholders’ needs
• Strong customer service management skills in the education industry or school setting preferred.
• Flexibility to work on some Saturdays when required

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Assistant Restaurant Manager/ Operations Manager

** Available shifts: 10.30am - 3.30pm or 5pm - 10pm

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
• Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
• Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
• Make reservations via phone or email and promptly respond to guest inquiries
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Maintain guest profiles and history, noting special occasions and requests
• Escort guests to their table and provide recommendation and information proactively
• Upsell special promotions and events to guests
• Adhere to the compliance of sanitation and safety regulations

Job Requirements:

• 1 year of relevant experience
• Well-groomed, clean, and professional appearance
• strong customer service skills with a passion for creating memorable experiences
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Deputy Director (International Relations & Outreach Department)

[What the role is]

As Deputy Director, International Relations & Outreach, you will work in close partnership with other divisions within the Meteorological Service Singapore (MSS) and National Environment Agency, government agencies and key partners to advance Singapore’s interests in international meteorology through strategic cooperation and profiling of MSS’, as well as drive the publicity/marketing communications and event management efforts of MSS.

What you will be working on]

The job scope will include but not limited to the following:

• Formulate strategy to shape agenda at multilateral fora and influence outcomes, and improve MSS’ standing in the international meteorological community.
• Oversee MSS’ representation and participation at multilateral fora to ensure alignment with MSS’ strategic interests and track progress in terms of accomplishments and contributions to evaluate MSS’ representation.
• Develop plans to garner support from relevant bodies e.g. ASEAN Member States on initiatives that are of interest to MSS
• Initiate and manage MSS’ public communications initiatives aimed at educating members of the public about the work of MSS
• Supervise the coordination of local, regional and international events e.g. schools visits and regional/ international events hosted by MSS
• Support MSS divisions on the production of publications such as newsletters
• Work with the divisions in MSS to generate multimedia content intended for online platforms e.g. LinkedIn
• Ensure a coherent and consistent communications effort within MSS
• Supervise a team of officers

[What we are looking for]

The job might be for you if you possess the following:

• At least 10 - 12 years of relevant work experience, with 5 years spent in a team leadership position
• Sound understanding of foreign diplomacy, processes and dynamics in bilateral and multilateral settings
• Excellent verbal and written communication skills, with an eye for detail
• Strong planning and organisational skills
• Able to multi-task well and possesses a sense of urgency
• Commitment to a high standard of service delivery
• A good team player

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CHANGI-METEOROLOGICAL-STATION/Deputy-Director--International-Relations---Outreach-Department-_JR-10000035537

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Public Relation Officer

Salary: $2500 - $4000

Working Hours: 830am-530pm (Mon to Fri), 830am-12pm (Sat)

Location: Bukit Batok

Job Description:

• To prepare and disseminate the circulars to notify the residents and stakeholders of the work activities nearby
• To prepare yearly PR plan, PR weekly/monthly engagement reports for submission to Agencies.
• To prepare presentation slides for meetings.
• To organise for internal/external stakeholders for briefing and meeting sessions.
• To attend feedback calls and work closely with operation team to address to the feedbacks.
• To attend weekly and monthly meetings for relevant authorities.
• To coordinate and discuss submission with authorities to get their approval.
• Perform other public relations tasks as assigned by the superior

Requirements:

• 2 years relevant experience
• Min O levels or equivalent

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869