Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and businesses units. Roles include:-

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
• Handle patient and client relations, complaints and related matters;
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
• Conduct reviews, quality control and drive/lead improvements and enhancements;
• Recruitment, onboarding, training, mentoring and evaluation of staff;
• Budgeting, planning, submission of business proposals, performance management and risk management;
• Contribute and support business development initiatives;
• Project management and execution;
• Cover clinics and/or on-sites where required during manpower shortage;
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

• Independent, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Technologically savvy, up to date and able to identify and implement viable solutions.
• Dedicated, well organized, meticulous, analytical and proactive.
• Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
• Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

• Recognised bachelor’s degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
• Relevant experience will be an advantage.

Additional Information

• Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team

Role Overview:

Support organisational operations in IT, Data Management, and Digital Media for day-to-day activities, marketing, disbursement, and fundraising campaigns.

Primary Roles & Responsibilities:

IT Infrastructure & Support

• Monitor and maintain hardware, software, network, and data systems.
• Troubleshoot and provide on-site IT support for staff and users.
• Coordinate with external service providers (e.g., WordPress, Salesforce, QuickBooks, printers, etc.).
• Set up and troubleshoot systems for meetings, events, and training.

Data Management

• Ensure data protection policies are adhered to.
• Perform routine cloud and external data backups.
• Research and recommend IT and data management solutions.

Digital Media & Marketing

• Design and edit basic images and videos for web, social media, and print.
• Strategise and manage online content to maintain quality and professionalism.
• Implement effective digital marketing strategies using platform tools.

Secondary Roles & Responsibilities:

• Support disbursement and fundraising activities.
• Provide administrative assistance (e.g., minutes-taking, follow-ups).
• Maintain donors and volunteers database.
• Assist in executing fundraising projects.

Pre-Requisites:

• Proficient in MS Windows OS, MS Office and core Microsoft solutions including OneDrive, SharePoint.
• Proficient in local and web networking and basic troubleshooting.
• Skilled in desktop image and video editing.
• Strong communication (spoken and written) and interpersonal skills.
• Ability to multi-task, work independently, and collaborate in a team.

Qualifications:

• Bachelor’s Degree in IT, Computer Science, or Digital Media (1-2 years experience).
• OR Diploma in IT with 3-4 years of relevant work experience in IT support or digital media.

Apply now and join the TAA team in our mission to assist the low-income and disadvantaged as well as foster the spirit of giving in the community.

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop and maintain relationships with media contacts to secure coverage for the organization’s initiatives, events, and achievements
• Write, edit, and distribute press releases, media alerts, and other promotional materials to effectively communicate the organization’s message
• Plan and coordinate public relations events, press conferences, and promotional activities to enhance the organization’s visibility and reputation
• Create engaging content for various channels, including social media, blogs, and newsletters, to promote the organization’s brand and initiatives
• Assist in developing crisis communication strategies and respond to media inquiries during challenging situations to protect the organization’s image
• Monitor media coverage and conduct research to analyse public opinion and assess the effectiveness of PR campaigns
• Work closely with marketing, communications, and other departments to align PR strategies with overall business objectives
• Engage with key stakeholders, including clients, community partners, and influencers, to build positive relationships and enhance the organization’s reputation
• Prepare regular reports on PR activities, media coverage, and campaign effectiveness to evaluate the success of public relations efforts
• Advocate for and promote the organization’s brand identity through various channels to build awareness and positive perceptions in the market

Requirements:

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to create engaging content and effectively convey messages
• Familiarity with social media platforms and their role in public relations, including content creation and audience engagement
• Excellent organizational and time management skills, with the ability to handle multiple projects and deadlines simultaneously
• Ability to work collaboratively within a team and contribute positively to group efforts while also being self-motivated

EA Reg. Number: R21100629

EA License Number: 22C1278

Key Responsibilities:

§ Candidate is in charge of the overall supervision of an entire organization

§ Assist with operations that may require carrying loads>20kg

§ Lead, mentor and motivate all staff to achieve performance targets and objectives.

§ Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

§ Monitor and manage inventory levels to ensure accuracy and timely Identify areas for process improvement and implement strategies to increase efficiency and productivity.

§ Implement best practices for inventory management, order fulfillment, and quality control.

§ Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

§ Conduct regular safety training and promote a culture of safety within the team.

§ Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

§ Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

§ Prepare reports on operational metrics, inventory levels, and order accuracy.

§ Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

§ Evaluate vendor performance and negotiate contracts as needed.

Requirements:

§ Bachelor's or Master's degree in Business Administration, or related field.

§ CLASS 3 License is preferred with a good track record

§ Possess a valid forklift license

§ Physically fit to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organization skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

**We regret to inform you that only shortlisted candidates will be notified.

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

As a member of the Facilities Management Team, your job scope includes the following:

• Assist the Facilities Manager in all aspect of operations and building maintenance
• Coordinate with the team on various facility matters and assist in various operations issues
• Assist to monitor the efficient operation of the building’s systems and equipment
• Convene and conduct joint inspections for unit take over and hand over to tenant
• Ensure proper documentation on all processes within a tenant fit out folders for official recording of all proceedings within the document controller’s record system
• Monitor site works quality and compliance with Tenancy Designer’s approved design and statutory authorities regulations
• Oversee the tenant’s fit-out program and conformance to Company’s requirement
• Able to spot problem areas
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepares monthly management reports, building circulars and memoranda
• Responsible for contract monitoring
• Responsible for maintaining the property management system for Facilities department
• Supervise a team of Technicians

Requirements

• Diploma/ Degree in Engineering or Building Management
• Minimum 2 years of related experience in property management or commercial building administration
• Highly motivated, meticulous and willing to be cross-trained in various aspects of facilities
• Team player with good communication and organization skills
• Perform multiple tasks effectively

• Planning, allocate and executing cargo operations with supplier in a timely manner.
• Communicate with customers from other countries to avoid delay.
• Communicate effectively with the team members about the progression of the cargo matters.
• Follow up and manage the inventory by liaising externally to check inventory.
• Source the most profitable freight rate from forwarders & warehouses.
• Adhere to internal SOPs and contribute to implementing operational procedures.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

An Operations Executive is a professional who ensures that everything runs smoothly from one day to another. They maximize processes and procedures while meeting customer expectations in terms of cost-effectiveness.

An operations executive is a key part of a management team and to support operations manager to make important policy, planning, and strategy decisions.

To Support Operations of Salvaging of distressed vessels and cargos

To Oversee stuffing and unstuffing of containers

To Support a team of Technicians / logistics / cargo, utilizing available resource across operations, meeting planned performance and agreed service standards within budget and ensuring customers are provided with a high quality cost efficient service.

This includes planning, organizing, and supervising operations and service delivery to produce the desired outcome of a high-quality product or service that satisfies customer demands.

Assist HR with recruiting when necessary.

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

JOB REQUIREMENTS:

Bachelor's degree Mandatory

Minimum 3-5 years of relevant Salvaging of distressed vessels and cargos experience

Excellent business acumen, motivated team player and action-oriented

excellent analytical, reporting, and presentation skills

Outstanding executive-level verbal and written communication skills

Passion for solving complex problems and building scalable processes

Comfort working in a high-growth, constantly changing environment

Experience in prioritization of deliverables and tasks, taking ownership, leading data-driven analyses, and influencing results

Experience in people management, including developing a team

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

We are looking for a qualified company secretary in an executive / senior executive position to work independently and creatively with clients in all areas of corporate secretarial work ranging from incorporation, preparing resolutions and amendments to company constitution, filing of annual returns, maintaining minutes’ books and statutory records, share allotments and transfers and other ad-hoc duties and assignments.

Requirements:

· At least 5 years of relevant corporate secretarial experience

· CSIS / ICSA qualified will be preferred

· Candidates with experience handling listed companies will be viewed favourably

· High work standards with strong attention to details

· Team player with proactive approach

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

95

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

1.Tenant Onboarding/Offboarding

• Assist the Leasing Team in preparing the vacant units for viewing with prospective tenants and ensure that the whole experience of the viewing session is seamless
• Monitor and coordinate with the Operations Team to ensure timely handover of vacant units to Tenants

2. Tenant Communication and Feedback Management

• Manage communications with existing tenants (circulars, etc)
• Coordinate dissemination of circulars to tenants where necessary
• Coordinate with the Operations Team for timely resolution of Tenants’ feedback

3. Visitor Management

• Assist with the management of the concierge team
• Provide lobby presence during peak hours to greet and assist tenants and visitors at the concierge

4. Tenant Engagement

• Organise regular check-ins with existing Tenants and serve as an avenue for regular contact
• Responsible for the execution of tenants’ engagement activities or events, including preparation of related publicity and outreach materials
• Conduct regular survey to understand performance gaps and develop improvement plans

‘

Job Requirements

• Degree or diploma in Hospitality Management, Estate Management or equivalent
• Minimum 2 years of relevant experience in similar role
• Prior working experience in hospitality, airlines or Grade A commercial property preferred
• Event management and project coordination skills
• Strong analytical, interpersonal and communication skills
• Confident, positive disposition, resourceful and good team player
• Good command of English and able to articulate and communicate clearly both verbally and written
• Ability to multi-task, meticulous with an eye for detail

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Peferably possess more than 7 years of experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Position: Guest Relations Associate

Location: One North

Salary: Up to S$ 4,000

Job Benefits:

• 5 days work weeks
• Attractive salary with medical benefits and incentives.
• Staff Meal Provided

Key Responsibilities:

• Engaging and communicate with customers in a polite, courteous, and constructive manner, actively promoting our services and menu.
• Manage reservations, greet guests, and attend to their needs with grace and efficiency.
• Handle all guest-related matters, ensuring every guest has a memorable experience.
• Greet and escort guests to their tables, ensuring seating arrangements match the group size.
• Oversee the flow of guests in and out of the restaurant, ensuring a smooth dining experience.
• Handle day-to-day restaurant reservations, including large group bookings, promptly and respectfully.
• Maintain positive relations with guests and manage the reception area with poise.
• Provide menu recommendations upon request and enhance the guest dining experience by up-selling additional products when appropriate.
• Collaborate with restaurant staff to review daily specials, menu changes, and service details for reservations.

Requirements:

• Minimum of 1-year experience in a restaurant or hotel environment
• Willingness to work on weekends and public holidays.
• A genuine passion for delivering high-quality guest service with a welcoming demeanor.
• Enjoy interacting with guests and customers, creating a warm and inviting atmosphere.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Executive in Singapore. The Customer Relations Executive will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

The Membership & Corporate Relations (MCR) actively promote and engage SNEF members and employers at large. We are expanding and are looking for Executives/ Senior Executives who are passionate to work with C suite and HR leaders to promote good employment practices and advocate the interests of employers.

Responsibilities:

• Drives and monitor the recruitment and retention efforts of SNEF membership.
• Drives and monitor the development and execution of engagement efforts for SNEF members and stakeholders.
• Drives and monitor efforts to enhance the members experience.
• Assist the department head in the routine submission of the governance reports.
• Assist the department head in task assigned to the department.

Job Requirements:

• Must have 5 years of relevant experience.
• Bachelor's Degree in Marketing / Business and related fields of study.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Responsibilities:

- Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

- Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

- Monitor service level achievements for selected clients

- Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

- Assist in identifying, simplifying and streamlining processes for operation efficiency

- Perform ad-hoc duties assigned by supervisor

Job Requirements:

- Degree in any discipline

- At least 1 year of relevant experience in Employee Benefits Operations is preferred

- Knowledge of health insurance products would be an advantage

- Polite, tactful and service minded

- Good communication skills

- Able to work well independently and in teams

- Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

JOB DESCRIPTION

• Preparation of full set of accounts for a portfolio of clients;
• Computation and submission of Corporate Tax returns;
• Preparation and submission of GST returns;
• Compilation of Financial Statements in accordance with SFRS and Companies’ Act

REQUIREMENTS

• Diploma or degree in accountancy or equivalent qualifications;
• Preferably have at least 1 year working experience in preparing full set of accounts;
• Prior working experience in an accounting/audit firm will be advantageous;
• Proficiency in accounting software will be advantageous;
• Possess working knowledge on accounting and tax concepts;
• Keep abreast with FRS standards, Tax and GST regulations;
• Good interpersonal skills and self-driven;
• Able to work independently and interdependently;
• Able to provide quality work within deadline;
• Possess a high attention to detail and professionalism.