OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Support the development and implementation of integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 3+ years of relevant job experience in a PR agency, including interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Good in networking, negotiation, coordination and possess organization abilities
• Analytical thinker who can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Job Description

Workers Management

Co-ordination with projects teams on HR matters with regards to all issues related to workers.

·         Workers orientation including contract signing and company policies briefing.

·         Work Pass renewal matters including workers retention and repatriation.

·         Handle workers who absent from work/ tender resignation letter/ request to change site/ change trade/ home leave workers including air ticket arrangement.

·         Handle all workers’ enquiries, complaints, grievance or feedback and carry out investigation, interview, counseling, review and give solutions to the Department in charge.

·         Monitor workers’ daily attendance, find out reason of absence from work promptly, go dormitory to check and question uncontactable workers.

·         Issue memos, warning/ dismissal letter to workers as and when necessary.

·         Coordination till the case is closed when worker is required by the authority.

Work Accident and Sickness management

Accident case

· Follow up timely and closely on-site accident cases.

· Bring worker to doctor for treatment and review appointment.

Sickness

· Bring to company doctor, understand symptoms & recovery, and monitor attendance.

Education

The candidate must possess at least a Diploma, preferably in Human Resource Management.

Working Experience

• Preferably at least 3 years of Human Resource counselling working experience in the construction field.
• Able to start work immediately or within short notice.
• Full-Time position(s) available.

Skills

· Initiative, Positive Attitude,

· Good writing skills.

· Good analytical and problem-solving ability.

· Work independently without supervision and guidance.

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

Key Responsibilities:

· Understand client requirements and provide strategic advice to key management of listed companies.

· Assist senior management in establishing strategies that support overall growth and business development.

· Organize investor meetings, conferences, media interviews and company visits for clients.

· Cultivate relationships with existing clients, and establish strong networks with the media, investors and regulatory bodies.

· Assist in marketing efforts and conduct market research. Develop pitching decks for existing and potential clients.

· Prepare communication collateral, such as corporate presentations, factsheets, press releases, web material and quarterly/yearly financial reports, that communicate the company’s positioning and strategies effectively to investors

· Contribute to Group level corporate projects.

· Pitch for strategic media coverage and organize media interviews and public relations campaigns.

· Experience and knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles.

Requirements:

· Bachelor’s Degree in Business, Finance, Public Relations, Investor Relations, Economic or Communications with at least 3 years of industry experience, preferably in audit, equity analysis, journalism or corporate communications.

· Strong presentation, interpersonal and project management skills.

· In-depth understanding of financial markets, corporate finance, and regulatory requirements.

· Excellent verbal and written communication skills in English and Mandarin

· Proven ability to develop close partnerships with decision makers within client organizations

· Strong knowledge of ESG frameworks (e.g., GRI, SASB, TCFD) and sustainability reporting

· Able to work under time pressure and confident in providing counsel to clients and communicating effectively with stakeholders.

· Maintains a positive outlook and takes ownership of responsibilities.

· Proven ability to multi-task and work both independently and as a team player

· Self-motivated with a strong work ethic.

Responsibilities

• Content Creation: Assist in drafting press releases, newsletters, and social media posts.
  Develop engaging content to support internal and external communication campaigns.
• Media Monitoring & Reporting: Track and compile media coverage for reporting and analysis.
  Monitor public sentiment and flag key issues.
• Event Support: Assist in organizing and coordinating corporate events, including logistics and communications.
• Administrative Tasks: Maintain and update communications materials and databases.
  Provide general support to the team as needed.

Requirement

• Bachelors in Corporate Communications
• Experience in Social Media content management will be advantageous

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Join the Excitement: Launch Your PR Career with Blue Totem!

Are you ready to dive headfirst into the fast-paced world of Public Relations? Blue Totem is seeking ambitious individuals to join our agency as trainees, where you'll play a vital role in executing client campaigns and activities. Get ready to work with a diverse portfolio of clients ranging from consumer brands to cutting-edge technology, fintech, and industrial companies.

As a trainee at Blue Totem, you'll have the opportunity to learn from the best in the industry. You'll report to our team of experienced Account Executives and Account Managers, while receiving invaluable guidance and mentorship from our esteemed senior leadership. This dedicated group of industry experts will be there to support and inspire you as you develop your skills and unlock your full potential.

But that's not all! At Blue Totem, we foster a culture of inclusivity, where your ideas and contributions are valued. We are proud to be recognized as the PRCA APAC Workplace Champion, a testament to our commitment to creating an exceptional work environment. We prioritize high-quality client work while maintaining a positive and encouraging atmosphere. Toxicity has no place within our agency, and we firmly stand against abusive clients. We believe that outstanding results can be achieved without compromising our values.

Here's the best part: At Blue Totem, we understand the importance of a balanced work-life dynamic. We value your well-being and offer a 4.5-day workweek, providing you with the flexibility to pursue personal endeavors and maintain a healthy lifestyle. While we thrive in a collaborative office environment, we have embraced the benefits of remote work and flexible scheduling. You'll have the freedom to work remotely for most of the week, focusing on delivering exceptional results. However, to keep the team spirit alive and foster face-to-face collaboration, we come together in the office every Wednesday.

We're seeking self-motivated and disciplined individuals who excel in hybrid work environments. If you're ready to take the leap and kick-start your career in Public Relations, Blue Totem is the place to be. Don't miss out on this incredible opportunity to be part of our dynamic team and make your mark in the industry.

Apply now and join us as we revolutionize the world of PR at Blue Totem, the PRCA APAC Workplace Champion!

OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Developing and implementing integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 5+ years of relevant job experience in a PR agency, including team management, interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Position : Accountant / Audit Partner (Chartered / Public Accountant/ ISCA/ Accounting Firm Experience)
• Location : Tanjong Pager
• Working hours : 5 days : Monday to Friday; 9.00am - 5.30 pm
• Salary (commensurate with experience) : Basic Up to $15000 + Performance Bonus + 21 days Annual Leave
• Duration : Permanent
• Industry : International Accounting Group

Main Responsibilities:

• The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and Internationally.
• The ideal candidate should preferably have Big 4 or mid-tier firm experience, hold a practicing certificate in Singapore, and demonstrate the ability to drive market development and support the firm’s growth.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Significant experience working in one of the Big 4 accounting firms.
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.
• Strong interpersonal skills with a customer service-oriented mind-set, ensuring excellent client relations and satisfaction.
• Strong marketing capabilities and business development skills, with a proven ability to acquire and grow client portfolios.
• Prepared to join as an Audit Partner, contributing to the leadership and strategic growth of the audit practice.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on LinkedIn: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary:

We are seeking organised and technically skilled individual to serve as System Engineer. This role will be responsible for implementing, testing and integrating of system. The candidate should have strong technical background and ability to communicate effectively with technical and non-technical teams.

Job Responsibilities:

• Implement and integrate system to meet customer requirements

• To resolve issues on-site

• Perform system testing, integration, troubleshooting and validation.

• Prepare documentation for System Design Document, Installation Control Document, Acceptance Test Plan and User Manual to facilitate training and support.

Qualifications:

• Prior experiences in System Implementation of Radio Communication, Public Addressing System (PA), PABX, Charger System and Battery Monitoring System.

• Strong understanding of System Design

• Good analytical, problem-solving, communication, problem-solving skills and teamwork abilities.

• Prior working experience with MINDEF and/or MHA customer is an advantage

Key Competencies:

• Proficient in MS office and Visio

• Good problem-solving abilities and attention to detail

• Team player with pleasant personality

• Strong interpersonal skills

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Position: Guest Relations Associate

Location: One North

Salary: Up to S$ 4,000

Job Benefits:

• 5 days work weeks
• Attractive salary with medical benefits and incentives.
• Staff Meal Provided

Key Responsibilities:

• Engaging and communicate with customers in a polite, courteous, and constructive manner, actively promoting our services and menu.
• Manage reservations, greet guests, and attend to their needs with grace and efficiency.
• Handle all guest-related matters, ensuring every guest has a memorable experience.
• Greet and escort guests to their tables, ensuring seating arrangements match the group size.
• Oversee the flow of guests in and out of the restaurant, ensuring a smooth dining experience.
• Handle day-to-day restaurant reservations, including large group bookings, promptly and respectfully.
• Maintain positive relations with guests and manage the reception area with poise.
• Provide menu recommendations upon request and enhance the guest dining experience by up-selling additional products when appropriate.
• Collaborate with restaurant staff to review daily specials, menu changes, and service details for reservations.

Requirements:

• Minimum of 1-year experience in a restaurant or hotel environment
• Willingness to work on weekends and public holidays.
• A genuine passion for delivering high-quality guest service with a welcoming demeanor.
• Enjoy interacting with guests and customers, creating a warm and inviting atmosphere.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Reporting to the Managing Partner, the Partner will manage an audit portfolio of Singapore listed companies and MNCs both locally and internationally.

Requirements:

· Registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority) with a Practice Certificate

· CA Singapore Qualified or Member of ISCA

· Experiences working in Big 4 Accounting Firms.

· Excellent interpersonal and customer service-oriented skills

· Strong marketing and business development skills in client acquisitions

· Monthly salary + Variable Bonus.

· Candidates available on short notice advantageous

We invite interested and qualified candidates to write in with your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]. Please indicate the position you are applying in your email subject. Your application will be treated with strict confidentiality

EA License: 90C3627

EA Reg No: R1108020

Job Scope:

• Work closely with patients including intake interviews, financial assessment and assistance, initial family assessment for care arrangement cases
• Liaise with Medical Social Worker to facilitate effective delivery of social work services
• Process Medifund applications and submissions at CMMAS to ensure compliance
• Provide support to patients and family members at reception counter
• Follow up on the utilization and disbursement of various applications of funds
• Keep track of departmental funds and prepare monthly report

Job Requirements:

• A Diploma from recognized qualification
• Good communication and interpersonal skills
• Team worker
• Experience in related job scope will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

• Planning, allocate and executing cargo operations with supplier in a timely manner.
• Communicate with customers from other countries to avoid delay.
• Communicate effectively with the team members about the progression of the cargo matters.
• Follow up and manage the inventory by liaising externally to check inventory.
• Source the most profitable freight rate from forwarders & warehouses.
• Adhere to internal SOPs and contribute to implementing operational procedures.

Key Responsibilities:

§ Candidate is in charge of the overall supervision of an entire organization

§ Assist with operations that may require carrying loads>20kg

§ Lead, mentor and motivate all staff to achieve performance targets and objectives.

§ Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

§ Monitor and manage inventory levels to ensure accuracy and timely Identify areas for process improvement and implement strategies to increase efficiency and productivity.

§ Implement best practices for inventory management, order fulfillment, and quality control.

§ Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

§ Conduct regular safety training and promote a culture of safety within the team.

§ Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

§ Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

§ Prepare reports on operational metrics, inventory levels, and order accuracy.

§ Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

§ Evaluate vendor performance and negotiate contracts as needed.

Requirements:

§ Bachelor's or Master's degree in Business Administration, or related field.

§ CLASS 3 License is preferred with a good track record

§ Possess a valid forklift license

§ Physically fit to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organization skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

**We regret to inform you that only shortlisted candidates will be notified.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings