Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Verify calculations and input codes in to the Accounts system in an accurate manner.
• GST filling and corporate.
• Perform full set account.
• Liaise with external auditors and tax advisors.
• To ensure all filing is done in a timely and accurate manner.
• Perform other duties as assigned.

Job Requirements

• Diploma/Degree in Accounting or equivalent
• Possess strong knowledge in accounting principles & FRS
• 3 - 5 years of accounting experience in full set accounts is preferred
• Proficient in Microsoft Word & Excel
• Excellent attention to detail.

Interested applicants are invited to send your updated resume in MS Word format. We regret that only shortlisted applicants will be notified.

Please include the following in your resume:
(1) Last drawn & expected salary
(2) Reason for leaving last employment

Working Location: Ang Mo Kio Area

Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Our client, a market leader in industrial vehicles is seeking a tech-savvy and innovative MarTech Executive to play a pivotal role in driving the integration and optimization of marketing technology solutions to enhance business growth.

This position focuses on leveraging data-driven strategies, automation, and innovative tools to streamline marketing processes, improve performance, and deliver exceptional customer experiences.

In this role, you will be leading the integration and optimization of marketing technologies such as analytics platforms, and automation tools to ensure seamless operations across the marketing ecosystem. With a focus on data-driven strategies, you will generate actionable insights, implement workflow automation, and support personalized marketing campaigns while staying ahead of emerging MarTech trends to uncover new growth opportunities.

Key Responsibilities

• Oversee the implementation, integration, maintenance, and optimization of MarTech platforms, including CRM systems, automation tools, and analytics software.
• Analyze marketing and customer data to generate actionable insights and improve campaign performance.
• Implement workflow automation using tools such as Zapier, AppScript, and RPA to improve marketing efficiency.
• Collaborate with cross-functional teams to deliver hyper-personalized campaigns and innovative digital solutions.
• Support digital engagement strategies by optimizing content and user experiences across owned channels, including eDMs, social media, and websites.
• Stay updated on MarTech trends and test innovative solutions to elevate marketing performance.

Requirements

• Fresh graduates with bachelor’s degree in IT or a related field with an interest in marketing and data analytics are welcomed to apply
• Proficiency in CRM systems (e.g., Dynamics, Freshsales), analytics platforms (e.g., Google Analytics, Looker Studio), and marketing automation tools.
• Strong skills in automation and integration platforms like Zapier, AppScript, and RPA and website content management tools (e.g. Wordpress, Webflow)
• Analytical mindset with expertise in data-driven decision-making.
• Excellent problem-solving and collaboration skills.

Qualifications

• 1-3 years of experience in a MarTech-focused role is preferred.
• Prior experience in implementing marketing automation and hyper-personalized campaigns.
• Knowledge of APIs and data integration processes.
• Certification in MarTech platforms or related technologies preferred.
• Ability to multi-task, prioritize and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

RMA Consultants EA License No: 93C4403
Foo Erin EA Reg No: R2196422

We are looking for talented and highly energetic, result focused account executives/account managers for our Singapore office. The candidate will be responsible to generate new business for the organization. The role offers exciting growth and learning opportunities.

Key Responsibilities:

• Manage the entire sales process from prospecting to close using consultative sales methods.
• Develop and manage managerial level relationships at small and medium size organizations.
• Maintain a high level of Sales activity.
• Build a healthy opportunity sales pipeline to achieve and exceed monthly/annual sales quota
• Drive the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.
• Qualify prospects against company criteria for ideal customers and sales.
• Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to decision makers.
• Draft and deliver proposals.
• Work with technical staff, product specialists and customer service where required to address customer requirements.
• Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
• Provide forecasts on best case and most likely sales volumes over relevant time periods.
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

Desired Skills:

• Experience with in B2B selling preferrable media selling, consultative sales
• 1-3 years of B2B sales experience
• Exposure to HR software, SaaS sales would be an advantage.
• Track record of over achieving sales target.
• Able to self-motivate and work independently.
• Ability to effectively manage time, prioritize tasks and work within deadlines.
• Proficiency in Power Point, Excel and MS word.
• Excellent verbal and written communication skills in English.

Industry: Nightlife (Bar & Restaurant)
Location: Islandwide (3 outlets)
Salary: S$2,800 - $3,200
Working Hours: 5 days/week (Flexible)

Key Responsibilities:

• Develop and execute marketing campaigns.
• Support events, menu launches, and promotions.
• Track campaign performance and market trends.
• Manage social media content (Instagram, TikTok, Facebook).
• Assist in budget and resource management.
• Collaborate with internal and external teams.

Requirements:

• Degree in Marketing or related field.
• 1-3 years of experience in nightlife (Bar & Restaurant).
• Passion for music and nightlife.
• Strong communication and organizational skills.

Benefits:

• Employee Discount
• Flexible Schedule
• Duty Meal
• Health Insurance
• Performance Bonus

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

1. Marketing Campaigns: Plan, execute, and monitor marketing campaigns to promote the agency's services.
2. Social Media Management: Create and manage content for platforms like Facebook, Instagram, and LinkedIn to engage customers.
3. Lead Generation: Identify and attract potential customers through online and offline marketing efforts.
4. Customer Engagement: Communicate with employers to understand their needs and promote tailored services.
5. Brand Promotion: Develop strategies to enhance the agency’s reputation and brand presence.
6. Advertising: Work with designers or vendors to create promotional materials, such as flyers, brochures, and ads.
7. Market Research: Analyze market trends and customer feedback to identify opportunities for improvement.
8. Collaborations: Partner with relevant organizations or platforms to expand outreach.
9. Events: Organize or participate in job fairs, workshops, or events to promote the agency.

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.
• Experience in marketing, preferably in the maid or service agency industry.
• Strong communication and interpersonal skills.
• Proficiency in digital marketing tools and platforms.
• Ability to work independently and as part of a team.

Key Skills:

• Creativity and content creation
• Social media management
• Customer relationship management
• Data analysis and reporting

Monday to Friday: 08:30 AM - 05:30 PM

Location: Tuas

After probation, hybrid work arrangement

Responsibilities

• Oversee General Ledger (GL), Fixed Assets, and Inventory functions for three entities.
• Prepare and post journal entries as part of the month-end financial close process.
• Conduct variance and trend analysis at the entity level.
• Manage month-end, quarterly, and yearly financial closing and reporting activities.
• Coordinate and resolve operational issues in collaboration with various departments.
• Prepare balance sheet schedules.
• Handle quarterly GST submissions and respond to inquiries from external bodies.
• Support the annual budgeting process.
• Manage audit and tax-related matters for the entity.
• Undertake any additional tasks or projects assigned by the accountant.

Requirements

• At least 1-3 years of experience in a similar capacity with knowledge in full set account
• Proficient in MS applications (i.e. Word, Excel pivot table, vlookup, PowerPoint).
• Analytical thinking, detail oriented with good organisational and time management skills
• Effective communication skills for presenting financial data

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

RESPONSIBILITIES

This roles covers full Spectrum of Human Resource activities, including:

Recruitment:

· Draft recruitment job advertisement for HQ and all brands

· In charge recruitment for headquarters and outlets

· Arrange interview for shortlist candidates

· Assist recruitment selection for all brands

HR Admin:

· Documents preparation, include employment contract, job offer letter etc

· Create P-files in dropbox and maintain P-files

· Data management of personal details in HR system

· Support and provide monthly labour costing report and other cost saving, efficiency report

· Insurance claim for workman compensation, FW insurance

· Prepare letter for long service award, confirmation, promotion, etc

· Manage employee leave & administration

Work Pass / MOM

· Submit and issue all kinds of work pass for HQ and outlet employees

· Check and maintain quota validity

· Fill up and Submit MOM survey report

Payroll

· Responsible payroll for outlet employees

· Send out payslip, pay adjustment
· CPF Contribution

· Prepare monthly HR Payroll report

PROFESSIONAL EXPERIENCE AND REQUIREMENT

- A Diploma in Human Resource Management or equivalent is preferred;

- Min 2 of HR generalist experience including payroll, recruitment;

- Excellent communication and writing skills;

- Able to adapt well in a challenging and fast-paced environment;

- Able to work independently, positive working attitude;

JOB SKILLS

- Experience in Info-Tech software will be an advantage

- MS office skills.

- Project Management

- Problem solving skills

- Familiar local HR practices and employment-related laws & regulations.

- Good follow-up skills and able to meet deadlines in a fast-paced working environment

- Immediately start will preferred

Company’s Profile

Well-established in the bunkering industry for more than 20 years, they specialise in providing bunkering services to their esteemed international clients. They are ISO 9001:2015 certified and are trusted for their consistency and dedication to quality safety standards and controls. They are now looking for a Shipping Executive to join their expanding team!

Location: CBD (5 min walk from Clarke Quay MRT)

Working hours: Monday to Friday, 9am to 6pm

Responsibilities:

• Handle deliveries between vessels and vendors
• Provide timely updates to the respective stakeholders
• Close monitoring on docking schedule and tracking on vessel downtime
• Issuance and confirmation on Notice of Readiness (NOR) with various stakeholders
• Coordinate meetings between various stakeholders
• Record keeping and documentation to ensure compliance with company policies and procedures.

Requirements:

• Min Diploma in Logistics and Supply Chain Management or related fields
• Possess prior experience as a shipping coordinator would be a bonus
• Ability to coordinate between different stakeholders and prioritize tasks.
• Strong verbal and written communication skills to coordinate with customers, vendors and internal teams.
• Attentive to details

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

• Position: Admin Executive
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $3,900 + Performance Bonus (Up to 6 months)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Prepare memo for admin related matters like, condolences, company events, company transport schedule, etc
• Arrange and coordinate company’s driver schedule
• Make travel arrangements for company approved business travel, visa application, hotel booking and air ticket arrangement
• Handling of company official document for postage or courier
• Source for suppliers and purchase stationeries
• Arrange car park lots to all employees include clients and contractors
• Handle in-house canteen operation in term of clearness and to involve in audit weekly
• Handle the employees seating arrangement for all staffs level
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum Diploma in any discipline
• At least 3 years of experience in administration
• Proficient in Microsoft Office (Excel, Pivot table, V-lookup, PowerPoint and Word)

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Benefits:

• Basic salary up to $5000
• 5 Days, office hours
• MNC
• Central Region

Job Scope:

• Monitor and coordinate voyage charters and time charters to ensure seamless operations.
• Act as a liaison between owners and charterers to facilitate smooth voyage execution.
• Manage claims and demurrage, ensuring timely resolution.
• Draft and prepare charter parties with accuracy and compliance.
• Other ad-hoc administrative matters.

Job Requirements:

• Min Diploma in any field.
• Candidate with relevant experience in operation/supply chain/procurement is welcome to apply.
• Able to perform emergency cargo respond

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Job Summary
The jobholder (2 year contract) supports the organisation in overseeing the management of human resource (HR) in the organisation. The jobholder is responsible for the efficient planning, execution and evaluation of the Learning & Development and Organisational Culture & Engagement functions of HR.

The jobholder is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasion, the jobholder may need to work outside official hours on weekends to support in the running of events

Key Responsibility Areas

Learning & Development

1. Develop organisational learning and development strategies and plans based on the organisation’s current and future business to improve overall workforce capabilities for current and future roles, and to promote lifelong learning.
2. Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions based on the needs of the organisation.
3. Conduct learning needs analysis to assess staff current capabilities and areas of development to deliver the organisation’s strategy and future plans.
4. Manage the organisation’s annual total training plan and analyse data and gaps gathered from the individual staff learning roadmaps
5. Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
6. Identify, design, develop, and execute appropriate broad-based learning and development programmes for workforce development based on the needs of the organisation.
7. Engage and work with partners at the national level to identify possible collaborations for staff learning and capacity-building.
8. Oversee and facilitate local and overseas attachment programmes and study trips.
9. Evaluate, recommend, and administer the sponsorship of programmes through the organisation’s training awards to support the talent development of staff.
10. Engage and work with Institutes of Higher Learning and national agencies to identify and administer student and professional attachments to the organisation to build pipeline for talent acquisition.
11. Manage the budget for learning and development and prioritise spending to invest on the strategic capabilities of the organisation.

Organisational Culture & Engagement

1. Plan and design the employee engagement strategy, and measurement tool by recommending employee engagement drivers that have high impact on driving workforce performance.
2. Plan and execute the communication and engagement sessions using appropriate channels/tools for the targeted audience for knowledge-sharing and capacity-building.
3. Develop communication material/information kits for the HR programmes/ activities to convey desired messages clearly and effectively to the targeted audience.
4. Design, conduct and analyse the organisation’s culture through the employee engagement surveys and recommend corrective or improvement actions.
5. Facilitate action planning discussions with stakeholders to identify corrective or improvement actions and resources to implement the action plans.
6. Oversee and facilitate the onboarding process for new staff to ensure the sharing of organisational and functional knowledge to familiarize them with the organisational culture.

Other Duties

1. Identify and submit relevant applications for national organisational awards.
2. Source and obtain national funding or any other available funding for staff development in line with national initiatives.
3. Maintain management guidelines by preparing, updating, and recommending HR learning and development policies.
4. Plan and coordinate meetings as the secretariat for HR Committee meetings.
5. Manage reporting staff to effectively train, evaluate, motivate, delegate and monitor their progress.
6. Any other duties as directed and assigned by the CEO.

Requirements

• Degree in HR, Business Administration or equivalent.
• At least two to three years of experience in HR Learning & Development functions.
• Institute for Human Resource Professionals (IHRP) certification will be an advantage.
• Good knowledge of Singapore employment laws and regulations.
• High level of organisational skills with an ability to work well under pressure. Able to work independently with integrity under minimal supervision and collaboratively within and across teams.
• Resourceful, independent and meticulous.
• Good interpersonal skills and ability to manage stakeholders across different levels.
• Good analytical skills with positive attitude to take on challenges/responsibilities.