· Perform front line service to all incoming calls and reservations for the restaurant.

· Providing first line of customer service to all guests

· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.

· Maintain up-to-date information of events and activities so that guests will receive accurate and prompt information when requested

· Managing of all e-mail enquiries for restaurant’s events

· Handle first level guests’ complaints with calm professional and relay to the respective teams

· Proactive feedback collection and service recovery as and when needed.

· Follow up with guests to ensure request have been met to their satisfaction

· Any adhoc duties assigned by supervisor

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation. Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

The successful candidate will have a customer service mindset and a proactive attitude. This person will be an experienced team player who can work well with other departments and key stakeholders and will be quick to learn about the organisation. Our Parent Relations Executive will focus on managing an effective, efficient, and welcoming school Reception, ensuring a positive experience for parents and visitors. Their responsibilities will include, but are not limited to:

Main Responsibilities:

1. Serve as the frontline ambassador and warmly welcome students, parents and staff, ensuring a positive and memorable experience.

2. When called upon, support admissions activities and events, including accompanying students for assessments, conducting tours for prospective families to showcase our school's facilities and offerings and making follow-up calls to families that toured the school.

3. Build rapport with parents and assist the Head of Communications & Parent Relations in collecting feedback, always maintaining a positive attitude and consistently striving for improvement and excellence.

4. Organise onboarding activities for new families, including but not limited to guiding them on the parent portal, organising parent and student lanyards, setting up canteen accounts and addressing enquiries.

5. Manage the Lost and Found department.

6. Maintain the reception area to align with brand expectations.

7. Be responsible for the day-to-day operations of Reception and assist in developing and implementing new procedures to enhance the Reception workflow.

8. Ensure adherence to safeguarding policies, particularly related to missing students and visitors’ access to the School.

9. Manage incoming phone calls, emails, and inquiries, redirecting them to the appropriate departments or staff members. Additionally, update enquiry and feedback information in the Customer Relationship Management (CRM) system to enable the Admissions team to follow up promptly.

10. Maintain up-to-date knowledge about the School and its policies to provide accurate information on curriculum, concept, languages, policy, timings, calendar, facilities, fee structure, classes and events.

11. Ensure that voice messages on the school phone system are updated and accurate.

12. Attend various staff meetings and record minutes.

13. Undertake other Parent Relations projects and administrative tasks as required, including typing, photocopying, and preparing school brochures.

14. Act in accordance with relevant legislation and other guidelines, particularly regarding educational provision, health and safety initiatives and safeguarding and ensuring that all students and staff maintain these standards.

Other Duties:

15. Assist with other parts of the school as required.

16. Any other duties as assigned from time to time.

Safeguarding

17. Abide by the school safeguarding policy and keep abreast of any changes.

Qualifications/Skills

• Diploma and above, with at least 3 years of relevant experience
• Excellent communication skills in order to liaise with stakeholders at all levels
• Ability to prioritise work, multitask and work in a fast-paced environment
• Positive team player, championing the team’s and stakeholders’ needs
• Strong customer service management skills in the education industry or school setting preferred.
• Flexibility to work on some Saturdays when required

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• To handle dining and event requests.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.

Job Requirements:

• Candidates must possess at least 3 years of Call Centre/ Guest Relations / Hospitality experiences.
• Experience in F&B reservations and setting preferred;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Able to working in a fast-paced environment;
• Able to work weekends and public holidays.

NOX Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch and sound, in total darkness.

We are currently on the lookout for the right candidate who:

- is highly self-motivated, a trait necessary for driving the restaurant's team to consistently provide excellent, professional, yet personal service;

- is honest, committed to performance excellence & continuous performance improvement, and must display professional integrity;

- is looking to grow together with the success of the company, and on this journey of growth, mentor staff and prepare them for bigger roles and succession plans aligned with the company's growth and expansion.

He/She is responsible to:

- maximise revenue and profitability from daily customer attendance;

- be a role model and perform hosting duties to our guest, manage reservations.

- optimise cost-efficiency and effectiveness

- manage staff / labour arrangements to meet the daily operations needs of the restaurant;

- Initiate and drive training initiatives for staff with continuous performance improvement as a daily goal;

- account for the daily sales through accurate reporting as well as submission of takings;

- ensure inventory management is performed weekly (or more frequent as deemed necessary by the General Manager) to maintain accurate stock levels and eliminate wastage and/or pilferage where gaps are identified.

He/She should:

- be proficient and fluent in written and spoken English, and preferably another language;

- have relevant experience in a similar management role in a service environment;

- be proficient with the computer and common applications.

The successful candidate:

- will report directly to the Restaurant Manager;

- can expect a competitive salary commensurating with relevant experience and a stellar track record, along with attractive variable performance incentives.

Join the Excitement: Launch Your PR Career with Blue Totem!

Are you ready to dive headfirst into the fast-paced world of Public Relations? Blue Totem is seeking ambitious individuals to join our agency as trainees, where you'll play a vital role in executing client campaigns and activities. Get ready to work with a diverse portfolio of clients ranging from consumer brands to cutting-edge technology, fintech, and industrial companies.

As a trainee at Blue Totem, you'll have the opportunity to learn from the best in the industry. You'll report to our team of experienced Account Executives and Account Managers, while receiving invaluable guidance and mentorship from our esteemed senior leadership. This dedicated group of industry experts will be there to support and inspire you as you develop your skills and unlock your full potential.

But that's not all! At Blue Totem, we foster a culture of inclusivity, where your ideas and contributions are valued. We are proud to be recognized as the PRCA APAC Workplace Champion, a testament to our commitment to creating an exceptional work environment. We prioritize high-quality client work while maintaining a positive and encouraging atmosphere. Toxicity has no place within our agency, and we firmly stand against abusive clients. We believe that outstanding results can be achieved without compromising our values.

Here's the best part: At Blue Totem, we understand the importance of a balanced work-life dynamic. We value your well-being and offer a 4.5-day workweek, providing you with the flexibility to pursue personal endeavors and maintain a healthy lifestyle. While we thrive in a collaborative office environment, we have embraced the benefits of remote work and flexible scheduling. You'll have the freedom to work remotely for most of the week, focusing on delivering exceptional results. However, to keep the team spirit alive and foster face-to-face collaboration, we come together in the office every Wednesday.

We're seeking self-motivated and disciplined individuals who excel in hybrid work environments. If you're ready to take the leap and kick-start your career in Public Relations, Blue Totem is the place to be. Don't miss out on this incredible opportunity to be part of our dynamic team and make your mark in the industry.

Apply now and join us as we revolutionize the world of PR at Blue Totem, the PRCA APAC Workplace Champion!

Scorpio Electric was founded in 2017 by Melvin Goh, a veteran in the automotive industry, and coincidentally a Scorpio astrologically. We’re a Singapore-based electric motorcycle manufacturer that focuses on design, performance, and technology — and operates as a subsidiary of EuroSports Global, Singapore’s leading distributor of luxury automobiles such as Lamborghini. Made for the eco-savvy urban individual, our electric motorcycles forge a symbiotic riding experience by combining power, intelligence and sophistication — all while accelerating the proliferation of low carbon transport.

We are looking for an Investor Relations Executive to act as the primary point of contact for existing and potential investors, addressing their queries, concerns, and requests promptly and professionally.

Prepare and distribute regular updates, reports, and newsletters to investors, ensuring transparency and keeping them informed about company performance, strategy, and market trends. Organize and manage investor meetings, webinars, roadshows, and other events to foster engagement and communication. Gather and analyze investor feedback to identify areas for improvement and ensure their expectations are met or exceeded. Maintain accurate records of investor communications, preferences, and histories in the CRM system. Conduct market analysis to identify trends, opportunities, and competitive dynamics that could influence business growth and investment strategies. Identify, negotiate, and establish strategic partnerships and alliances that align with the company’s growth objectives. Evaluate and recommend new business opportunities, including mergers, acquisitions, joint ventures, and market expansions. Prepare and present business development proposals, pitch decks, and financial models to potential investors, partners, and stakeholders. Attend industry conferences, seminars, and networking events to build relationships and promote the company’s brand and opportunities.

Requirements:

• Master’s Degree or Bachelor’s Degree in Finance, Marketing, Business Administration or related fields.
• Strong understanding of EV concepts, algorithms, and architectures.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
• Strong analytical and problem-solving skills, with the ability to think strategically.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage multiple projects and deadlines in a fast-paced environment.

If you are passionate about maintaining and enhancing relationships with investors while driving business growth through strategic partnerships, market expansion, and investment opportunities, we would love to hear from you.

Job Description

1.Tenant Onboarding/Offboarding

• Assist the Leasing Team in preparing the vacant units for viewing with prospective tenants and ensure that the whole experience of the viewing session is seamless
• Monitor and coordinate with the Operations Team to ensure timely handover of vacant units to Tenants

2. Tenant Communication and Feedback Management

• Manage communications with existing tenants (circulars, etc)
• Coordinate dissemination of circulars to tenants where necessary
• Coordinate with the Operations Team for timely resolution of Tenants’ feedback

3. Visitor Management

• Assist with the management of the concierge team
• Provide lobby presence during peak hours to greet and assist tenants and visitors at the concierge

4. Tenant Engagement

• Organise regular check-ins with existing Tenants and serve as an avenue for regular contact
• Responsible for the execution of tenants’ engagement activities or events, including preparation of related publicity and outreach materials
• Conduct regular survey to understand performance gaps and develop improvement plans

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Job Requirements

• Degree or diploma in Hospitality Management, Estate Management or equivalent
• Minimum 2 years of relevant experience in similar role
• Prior working experience in hospitality, airlines or Grade A commercial property preferred
• Event management and project coordination skills
• Strong analytical, interpersonal and communication skills
• Confident, positive disposition, resourceful and good team player
• Good command of English and able to articulate and communicate clearly both verbally and written
• Ability to multi-task, meticulous with an eye for detail

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Executive in Singapore. The Customer Relations Executive will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Support the development and implementation of integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 3+ years of relevant job experience in a PR agency, including interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Good in networking, negotiation, coordination and possess organization abilities
• Analytical thinker who can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Developing and implementing integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 5+ years of relevant job experience in a PR agency, including team management, interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

Sales Management

• Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Provide a creative Cousu Main experience to all guests
• Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
• Ensure the welcome drink corner is always clean and ready
• Assist guests in the lobby during busy periods and whenever required
• Collect some guest feedbacks in order in the lobby when he/she has the opportunity, and will as well update all the Guest Comments in the Opera Guest History.
• Ensure the lobby is neat at all times
• Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Carry out reception duties as required
• Provide a smooth and timely check in/out for all guests
• Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
• Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 1 year of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

The Super Loco Group

Restaurant Guest Relations Executive for Super Loco, up to $3,000/month + Incentives ($300-$650/month).

As a Guest Relations Executive at Super Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every guest receives an outstanding LOCO experience. You will do the right thing when no one is watching and never be afraid to get stuck in and offer a helping hand. Everything you do, you do it with pride.

Experience is not essential, but a positive attitude and fun and festive spirit is welcomed.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will be doing?

You will be an ambassador for our venue, welcoming and seating guests and providing a fantastic first impression to our guests. You will also help co-ordinate bookings, answer emails and phone enquiries. You will also work alongside our enthusiastic, passionate front of house team and help ensure all our guests have a fun and memorable dining experience.

What you will get?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $350

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday leave

· Daily staff meal

· Late night transport

· A positive work environment

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish

3. Once we’ve WOW’ed each other, you’re in!

Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

• Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
• Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
• Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
• Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
• Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
• Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
• System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
• Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

• Candidates who hold a Diploma/ GCE “A” levels is preferred.
• Excellence customer service with good interpersonal skills
• Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
• A collaborative team player with strong communication, customer service, and interpersonal skills
• Prior Sales and marketing experience is a plus.
• Positive and proactive attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

We are looking for an Events/Outreach Executive in the Public Sector (Media industry) to assist our team in general admin and event management.

Duration: 11 months
Salary: Up to $3,450/month

Job Responsibilities:

• Develop quarterly news update for Enterprise partners
• Assisting in design and producing of communication materials (Socials, EDMs) to raise awareness of our portfolio of open-source companies
• Outreach to new developers’ communities and augment them to the existing community
• Support outreach engagement efforts (Meet-ups & Conferences)
• Increase exposures for our portfolio of companies to interested developers
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Business Administration or its equivalent
• Experience in event management will be preferred
• Good written, verbal and presentation skills
• Good awareness of current affairs and interest in emerging tech landscape

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.


Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Buona Vista
• Working Hours: Mon- Fri (office hours)
• Hybrid Working Arrangement
• Possibility of travelling overseas (once/twice per year)

Key Responsibilities

• Design, develop and manage study visits and training programmes for international delegates of the assigned countries/region
• Conduct research on regions, countries and institutions
• Network and build strategic partnerships with key stakeholders and clients
• Involvement in administrative duties, project management and business development work

Key Requirements:

• ONLY SINGAPOREAN
• Degree in international relations, public policy, business administration or any related field.
• Minimum of 1 years of experience in Learning and Development field would be a plus!
• Open to travel overseas.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Develop and execute digital marketing strategies and campaigns across various platforms (social media, email, website, etc.).

• Create engaging content, including graphics, videos, and blog posts, to promote Peacehaven's services and initiatives.

• Manage and grow our social media presence by creating and scheduling posts, responding to comments, and analyzing performance metrics.

• Optimize website content for SEO to increase organic traffic and improve search engine rankings.

• Monitor and report on the effectiveness of digital marketing efforts using analytics tools.

• Collaborate with internal teams to ensure consistent messaging and branding across all digital channels.

• Stay updated on the latest digital marketing trends and best practices to continuously improve our strategies.

• Plan and execute events from conception to delivery and able to work on some weekends.

• Bachelor's degree in Marketing, Communications, or a related field preferred.

• Proven experience in digital marketing, preferably in the non-profit or healthcare sector.

• Strong understanding of social media platforms, SEO, and content creation.

• Proficiency in using digital marketing tools and analytics platforms (e.g., Google Analytics, Hootsuite, Canva).

• Excellent written and verbal communication skills.

• Creative mindset with the ability to think outside the box.

• Ability to work independently and as part of a team.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Inventory management to ensure samples and collaterals are well stocked.
• Skillful correspondence on brand’s social media platform enquiries.
• Co-operate and work effectively with other Departments to resolve all customer related queries / requests.
• Ready to undertake additional showroom related tasks where necessary.

Job Requirements:

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Proven experience in customer-facing roles, preferably in a showroom, retail or sales environment.
• Knowledge in home renovation or material supply processes is an added advantage.
• Ability to converse excellently with English and Mandarin speaking customers.
• Self-motivated, outgoing personality and above-average EQ.
• Resourceful in tackling different situations, and ability to think creatively and work independently.
• Professional and polished demeanour.
• Able to commit to 5.5 days per week (shift work) | Working Hours : Mon to Fri (10am to 7pm), Sat, Sun and PH (10am to 5pm).
• Only Singaporean or PR are required to apply.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

BENEFITS:

• Outlet monthly sales incentive
• 5 Days work per week
• 44 hours weekly (OT & Off in lieu compensation)
• Staff Meals provided
• Transport from Vivo MRT to FOC Sentosa directly in and out daily
• Referral Fee (Up to $3000/-) *
• Uniform provided
• Career Growth Opportunities
• Employee discount of 25%
• Birthday treat for 2pax (Worth up to $150)
• Leave Benefits
• Medical Benefits

RESPONSIBILITIES AND MEANS:

· Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

· Managing Reservations, walk ins & Event bookings below 40 guests

· Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

· Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

· Knowledge of Reservations/ Events Policies

· Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

· Ensure that all requests are properly noted on reservation lists and followed up with

· Showing guests to their assigned tables

· Provide menu and announce server’s name

· As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

· Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

· Maintain constant awareness of operations and reservations on site

· In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

· Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

· Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

· Cashier duties; completing transactions, opening and closing cashier duties

· Data Reporting; updating of sales report

• Basic Salary: $2,700 to $3,100 + AWS + Variable Bonus

• No relevant experience welcome, but need to have construction experience
• Reputable Construction company

Responsibilities:

• Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline (via fixed phone line supplied by the Contractor’s company) and/or the video conferencing platform.
• Manage and update information such as survey, repair, painting appointment etc., as well as providing quotation on private items etc.

Requirement:

• Experience as a Public Relation Officer or relevant.
• No experience welcome to apply
• Preferably have experience in Construction industry.
• Must be proficient in Chinese to coordinate with Chinese speaking counterparts

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
EA License Number: 02C4944
Registration Number: R1217882
Posting Personnel: Yeo Yi Rong
Tel: 6950 9757

Job Description:

The Cluster Customer Relations scope includes the end-to-end internal and external customer support to ensure complete, accurate and timely documentations in accordance with Company’s policy and related Regulatory Compliance. The duties and responsibilities include but not limited to the following:

A. Job Role

1. GIRO

• Ensure all children are sign up for GIRO
• Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

2. Arrears & Bad Debts

• To obtain updates from AFD on status of GIRO runs twice monthly
• To follow up with parents whose GIRO deduction is unsuccessful twice monthly
• To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
• To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

3. Reporting and Documentation

• To provide updates of their centres for management when required on Arrears report.

4. Audits Support

• To support the Principal for audits by internal and external auditors

5. Others

• To support respective Cluster Operations Directors in any other operational duties and special
• projects, if required
• Undertake any other Adhoc duties or projects as assigned by Supervisor.

B. Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

• Providing expert advisory services on all aspects of workplace relations, including employee contracts, performance management, workplace investigations, and disciplinary and grievance procedures
• Liaising with internal stakeholders to develop and implement people-focused policies, procedures and solutions that align with legislation and best practice
• Coaching and supporting managers in effectively addressing employee relations issues and maintaining positive, productive employee relationships
• Identifying and mitigating potential workplace relations risks, and developing strategies to promote harmonious labour-management relations
• Representing the organisation in negotiations, mediations and conciliations with unions, regulatory bodies and other external parties
• Staying up-to-date with evolving employment laws, industry trends and best practices, and proactively advising the business accordingly
• Contributing to the continuous improvement of the company's people management systems and processes

What we're looking for

• Degree in Human Resources, Industrial Relations, or a related field
• Substantial experience (15 years) in a senior workplace relations/employee relations role, ideally within a large, complex organisation with more then 500 headcount
• Thorough understanding of industrial relations, employment law, and best practices in people management
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels
• Strong analytical and problem-solving capabilities, with the ability to provide pragmatic, commercially-focused advice
• Proven track record in developing and implementing successful employee relations strategies and initiatives

Job ID: QYX9X8Y9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and maintain relationships with journalists, bloggers, and other media representatives
• Plan and execute publicity campaigns to promote the company’s products, services, and initiatives
• Write and edit content for various PR materials, including press releases, speeches, articles, and social media posts
• Ensure all communications are consistent with the company’s brand and messaging
• Collaborate with marketing and content teams to create engaging and informative content
• Monitor media coverage and analyze the effectiveness of PR activities
• Act as the primary point of contact during a crisis, managing communication with the media and the public
• Coordinate and participate in community outreach programs and corporate social responsibility (CSR) initiatives
• Gather feedback from stakeholders and provide insights to improve the company’s public image

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work under pressure and manage multiple tasks in a fast-paced environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Exciting role in Sports Programme in Public Sector
Contract: 12 months
Salary: Up to $3500

Job Responsibilities:

• Provide support in the procurement, coordination of vendors and liaison with Centres and Sport Centres
• Monitoring/supervision of programme delivery, feedback and compliance checks
• Stakeholder management for all programmes/projects
• Back-end administration of programme delivery (data collection, cleaning, and uploading to online folders, preparticipation screening, app downloads, 1-2-1 support for participants when required).
• Engagement activities in and out of lab
• Observation of staff training, and all training associated administration.
• Other adhoc duties as assigned.

Looking for:

• Min. Degree in Sports Science or Health related areas
• Trained in Sports Science, has sound exercise science knowledge
• Has preferably experience in small group coaching with interest in community health etc

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578