• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Job Description:

Responsible for the business development in the region

• Establish and maintain a stable, long-term, customer-focused network for business development, involving all relevant stakeholders

• Identify new potential opportunities in the Asian region and subsequently follow and mature them into planning relevant campaigns

Requirements:

• Completed degree in economics, engineering or comparable.

• Experience in working in multiple disciplinary teams in a complex business environment.

• Program and/or Project management experience appreciated.

• Extensive knowledge of customer relationship management and team leadership

• Strong will to close customer contracts.

Job Responsibilities:

1. Responsible for developing and maintaining overseas recruitment channels, and maintaining good relationships with overseas human resource suppliers, headhunting companies, human resource channels, etc.

2. Familiar with business employment standards and needs to ensure that outstanding talents that meet the company culture and job requirements are attracted;

3. Responsible for interview arrangements, background checks, employment notices, entry procedures, etc. for domestic and international talents;

4. Analyze recruitment data and funnels to improve recruitment effectiveness;

5. Regularly report the progress and results of recruitment work to superiors to provide reference for company decision-making.

Qualifications:

1. Bachelor degree or above, more than 2 years of recruitment experience;

2. Those with ITO recruitment experience and headhunting work experience are preferred;

3. Fluent English speaking ability, other language skills will be considered as additional advantages; those with overseas study and work experience are preferred;

4. Excellent communication and interpersonal skills, able to communicate effectively with candidates from diverse backgrounds and cultural backgrounds.

Job Summary:

• Industry: Tertiary education
• Employment type: 1-year contract
• Working hours: Monday-Thursday, 8.30 am to 6 pm; Friday 8.30 am to 5.30 pm

Job Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks
• Support ad-hoc financial requests and data preparation for strategic decision-making
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission
• Preparation Risk Control Matrix
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission

Job Requirements:

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. Do you want to make a difference? If you have answered Yes! to the above, join our Insanely Customer-Centric team now! For more information on DHL Express, please visit workingatdhl.com.

DHL Express Singapore has been ranked No.1 Best Workplaces in Singapore by the global institute Great Place to Work since 2020.

Here at DHL Express Singapore, we are an employer of choice, a recognized top employer and specialists in providing Excellence, Simply Delivered. You could join our team of over 1.500 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best loved and most widely recognized brands across the globe.

We are looking for a Senior Manager, Industry Development. Reporting to the Senior Director, GMNC, the incumbent will lead and manage a team of Global Country Account Managers (GAMs) to achieve and exceed targeted performance such as revenue, profitability, service quality etc.

Your Tasks

· Drive and develop tailored sales strategies, ensure implementation, regularly analyse and evaluate progress against pipeline, revenue and profit targets.

· Build executive relationships within the Industry Accounts.

· Develop and participate in industry related strategy setting and sources of growth.

· Work with internal functions to support tailored solutions (where required) and drive closure of business deals.

· Lead, motivate, train, coach and develop a high-performance culture within the department and team.

· Manage the allocation of resources against commitment of achievement to Global, Regional and Country objectives and targets.

· Monitor the accounts' performance in close cooperation with the program management team.

· Ensure team's compliance with DHLE Global Sales Process, Systems and Tools.

· Develop a high-performance service culture within the functional department. Plan, organize and direct an efficient and effective functional department.

· Develop IKOs/KPIs with team members and monitor individual performance.

· Conduct performance appraisal.

· Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets: recruit, train, coach, motivate and develop.

· Identify training needs and opportunities to develop a highly-skilled functional department.

What You Bring

· Minimum 8 years or more of working experience in a commercial environment, with at least 3 years of consultative selling experience.

· Culturally sensitive with strong customer service orientation and strong ability to operate and functionally manage people (networking and persuasive skills).

· A resourceful and strong individual who can work independently and within a team to deliver results.

· Strong communicator (in written & spoken English) with excellent numeric and presentation skills.

· Degree in Business Management or a commercially orientated subject e.g. Logistics, etc.

What We Offer

· Strong career support in an international environment.

· Multifarious benefit program.

· Access to comprehensive learning programs.

What’s Next

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!

Job Description:

- Develop new accounts to ensure business growth

- Actively involved in sales and business development to identify potential opportunities and new markets, including cold calls, generate appointments and leads.

- Plan, execute and manage sales campaigns and activities, events, promotions and advertisements.

- Develop and create marketing content and manage social media platforms

- Actively involved in public relations, develop media relations to increase publicity and brand awareness.

- Handle and resolve feedback, complaints or conflicts

- Highly self-motivated to achieve KPIs and targets

- Provide monthly reports for management review

- Other ad-hoc duties as assigned by the company.

Job Requirement:

• You have exceptional communication skills with the ability to interact effectively internally and with external organizations.
• Direct experience in sales and marketing is encouraged.

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

Become a part of our innovative team as an Account Manager, where you'll drive growth and build meaningful relationships with top-tier clients. This role offers an exciting chance to work across diverse industries, creating impactful strategies and delivering exceptional value.

Roles and responsibilities:

• Identify and pursue new business opportunities aligned with the company's expertise in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development, collaborating with teams and specialists to deliver comprehensive solutions.
• Develop client strategies, identify needs, and create tailored approaches to address them effectively.
• Drive business growth locally and regionally through strategic account management and continuous improvement of client activities.
• Establish and maintain strong client relationships, hosting regular POV meetings to share insights and deliver value.
• Strengthen relationships with new and existing clients through communication plans, ensuring visibility and strategic support.
• Undertake project management responsibilities as needed, ensuring seamless execution and delivery of initiatives.

Requirements:

• Minimum Diploma holder in any studies
• Minimum 2 years of working experience in sales.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as trade shows, conferences, product launches, activations
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

⁠Interested candidates please send your resume to [email protected]

For more information about Zeno Exhibition. Please visit: https://zenoexhibition.com/

Position Overview:

We are looking for an experienced AVL Technician/Manager to oversee our audio, visual, and lighting needs for events and productions.

Key Responsibilities:

• Setup & Operation: Manage setup, operation, and troubleshooting of AVL equipment.
• Team Leadership: Lead a team of technicians, providing guidance and training.
• Event Coordination: Work with organizers to meet AVL requirements.
• Maintenance: Ensure proper maintenance and repair of AVL systems.
• System Design: Design and implement AVL solutions for events.
• Quality Control: Conduct regular quality checks on equipment.

Qualifications:

• Education: Diploma/Degree in Audio Engineering or related field.
• Experience: 1-3 years in AVL operations. 2 years in management for AVL Managers applicants
• Skills: Proficiency in AVL equipment, strong leadership, and excellent communication.
• Flexibility: Willingness to work flexible hours, weekdays, weekends, eve of public holidays and public holidays alike.

Benefits:

• Incentives for shows
• Professional development opportunities

Job level: 15+ Years

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description

• Prepare and maintain accurate financial records, including general ledger, balance sheet, income statement, and cash flow statement.
• Coordinate with external accountants and auditors for annual audits and tax filings.
• Review and analyze financial statements, ensuring compliance with accounting standards and principles.
• Prepare and monitor budgets, forecasts, and cash flow projections
• Develop and implement financial policies and procedures to improve internal controls and financial efficiency.
• Develop and maintain the cost accounting system, documents, and records of the organization.
• Analyze and recommend costs and cost savings.
• Prepare and complete internal cost audits.
• Comply with Financial Reporting Standards (FRSs) for financial statements.
• Analyze the data collected and log a detailed record of the results.
• Analyze any changes in goods or services provided in order to determine what effect it has on the cost.
• Analyze costing within the organizations and prepare regular reports comparing budgeted costs to actual costs.
• Provide management with reports that specify and compare factors that affect prices and profitability of products or services.
• Assist in audits and general ledger preparation.

Job Requirements

• Candidate must possess a LCCI or Diploma in Accounting
• At least 2 years of working experience
• Proficient in Microsoft Office, especially MS Excel, SAP system
• Good understanding of Accounting standards, Tax and GST regulations
• Meticulous, Good analytical thinking skills and customer service skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Summary:

• Industry: Healthcare
• Working location: Novena
• Employment type: Permanent, full-time

Job Responsibilities:

• Perform learning needs analysis with internal stakeholders and recommend development interventions
• Develop and deliver skills-based and people capabilities training programs for the diverse family groups in the hospital
• Set up learning frameworks; propose high-quality interventions to support Organisational Health and Excellence
• Ensure training materials and curriculum are updated in a timely manner and kept relevant
• Develop and launch Train-the-trainer programmes
• Perform pre and post-training activities (e.g. training reports, post-course evaluation)
• Lead or be part of a squad to drive projects or initiatives
• Comfortable with various learning modalities and staying up-to-date with the latest learning development trends and best practices
• Monitor and review training programme effectiveness, success and ROI periodically and churn learning reports
• Ability to source, evaluate and adopt digital learning tools and software
• Fulfil any other roles related to training and general administration when required

Job Requirements:

• Degree in related fields (business, education, technology or healthcare)
• Full certification in WSQ Advanced Certificate in Training & Assessment (ACTA)/Advanced Certificate in Learning & Performance (ACLP)
• Minimum 8 years of experience in delivering stand-up classroom training in any industry
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Proficient in MS Office applications (Word, Excel, and PowerPoint)
• A proven track record in driving agile L&D programmes, with the ability to prioritize time-sensitive projects and/or competing timelines.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Sales Manager

We are looking to employe a highly driven sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing sales manager should be able to achieve excellent customer service at all times.

Responsibilities

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Implementing new sales plans
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Identifying opportunities and strategies to increase sales.

Requirements and skills

Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
The ability to understand and follow company policies and procedures.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends)

Make Magic With Us

ednc.co

ED&C, a creative agency, believes in contagious communication, akin to laughter. We've collaborated with international brands such as Merz Aesthetics, OCBC Bank, Toyota, Lexus, Pokka, Ultherapy, and Herbalife. Creativity fuels our joy, and seeing campaigns come to life is immensely fulfilling. This is what drives us at work.

Location: 996 Bendemeer Road #04-06 Singapore 339944
Working Hours: Monday - Friday, 0900 - 1800
Duration: Permanent
Industry: Advertising/Events
No. of Employees: 30

We are seeking a proactive problem-solver with strong administrative, organizational, and HR skills who excels in a fast-paced environment.

Familiarity with Google Suite and the ability to learn quickly and adapt to new tools and technologies.

Responsibilities

Human Resources:

• Manage the employee HR process, including onboarding, offboarding, and ensuring proper documentation.
• Handle staff appraisals, performance reviews, and salary reviews.
• Maintain accurate records of employee leave, attendance, and payroll matters with the use of our HR software.
• Prepare and submit IR8A forms and ensure compliance with relevant HR policies.

Administration:

• Oversee daily office operations and ensure smooth coordination among departments.
• Provide general administrative support, including scheduling meetings and maintaining office supplies.

Financial Management:

• Work closely with the accounting partner to prepare and maintain financial statements, including balance sheets, income statements, cash flow statements and GST submissions.
• Conduct bank reconciliations, monitor cash flow, and manage daily accounting entries.
• Oversee accounts payable/receivable processes and manage cashflow.

Accounts Management:

• Process invoices, payment approvals, and collections.
• Communicate with customers regarding payment matters and resolve issues promptly.

Cross-functional Collaboration:

• Support internal teams by providing financial analysis and insights for decision-making.
• Work with other departments to resolve discrepancies and support organizational goals.

Continuous Improvement:

• Stay updated on HR and financial regulations and industry trends.
• Perform other duties as assigned to contribute to the company’s success.

Requirements

• Diploma/Degree in Administration, Human Resources, Accounting, or equivalent.
• Minimum 5 years of experience in a similar role.
• Previous experience in the Advertising/Events industry is a plus.
• Proficiency in Microsoft Office and familiarity with Xero Accounting Software and Just Login is an advantage.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Must be able to work from the office.

*Active semi-retirees are welcome to apply.

Job Description:

The Kitchen Supervisor will be responsible for overseeing a small army of kitchen staff and overseeing the day to day running of the kitchen, including cleaning the equipment, checking supplies and inventory. Supervises and coordinates activities of food preparation in the kitchen.

To be successful in this role, you should have some hands-on kitchen experience in food production, and oversee day-to-day activities while overseeing a small team of kitchen staff. Do note that we are halal certified.

Key Responsibilities:

Supervise of a small team of kitchen staff, including matters such as discipline, termination and assessment of their performance.

Train new employees on the job, and enforce strict safety guidelines.

Set daily/weekly/monthly production planning and prepare work schedule.

Handle ordering of ingredients for production usage.

Making sure the kitchen is safe and in hygienic conditions at all times.

Organizing the inventory, storage, and distribution of food supplies.

Compliance with food safety, the highest quality of food, and hygiene standards at all times.

Assist the Kitchen Manager and in all other operations as required.

Requirements:

Minimum 1-2 years’ experience as a chef, preferably for a restaurant.

Management or supervisory experience will be an added advantage.

Good communicator with leadership qualities.

Ability to multitask and work in a fast-paced environment.

Passion for food and culinary arts.

About DDB Group Singapore – DDB Group is one of the biggest global advertising networks with offices in over 90 countries. Singapore is the regional hub for global, regional and local clients such as Exxon, Unilever, OPPO, Samsung, Tencent and DBS Bank. It comprises DDB and its specialist T-divisions in digital, data, e-commerce and brand research. We combine market intelligence with human insights to produce exceptional marketing for our clients’ business advantage. We are the regional headquarters for the network across Asia.

Responsibilities:

Reporting to the Account Director, the Senior Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• 3 - 4 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A bachelor's degree or higher
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.